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Little Shanty Restaurant Strategy Deck

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Page 1: Strategy deck
Page 2: Strategy deck

Some Days You Feel Like Angus&

Other Days You Feel Like Patty

Indulgent

Healthy

Angus Patty

Page 3: Strategy deck

AngusCheeseburgersChicken Wings

SodaShakes

French FriesOnion RingsIce Cream

Deep Fried Oreos & Twinkies

isIndulgent

Page 4: Strategy deck

Patty

SaladsChicken Sandwiches

Veggie BurgerGrilled Vegetable Sandwich

Bottled WaterDiet Soda

Skips DessertShares an All Natural Cheesecake

Health Conscious

is

Page 5: Strategy deck

Although She’s Ben Known to Indulge From Time to Time

Page 6: Strategy deck

At Most Fast Casual Restaurants Paty is

an Afterthought

Page 7: Strategy deck

Even Though

Page 8: Strategy deck

She’s the Decision Maker

Page 9: Strategy deck

That’s Crazy

Page 10: Strategy deck

That’s Why We Built

Page 11: Strategy deck

SaladsGrilled

VegetableSandwich

Veggie Burger

Grilled Chicken

Sandwiches & Wraps

Turkey Burgers,

BLT

Burgers, Grilled Cheese, Fish Sandwich,Hot Dogs

Wings

Fries, Chips & Rings

IndulgentShakes,

Floats, Ice Cream,

Desserts

Healthy

Healthy Indulgent Continuum

Page 12: Strategy deck

Market Space

Better Burger Healthy Fast Casual

Traditional Fast Food Fast Ethnic

Page 13: Strategy deck

Market SpaceBetter Burger

SmashburgerShake ShackFive Guys

Bobby Flay’s Burger PalaceFuddruckers

In n Out BurgerWhataburger

Cheeburger Cheeburger

Healthy Fast CasualPanera BreadPret a Manger

SubwaySalad Works

CosiAu Bon PainWhich Wich

Potbelly

Traditional Fast FoodMcDonald’s

Wendy’sBurger King

SonicKFC

DominosPapa John’sPizza Hut

Fast EthnicChipotleQ’doba

Panda ExpressMoe’s Southwest Grill

Page 14: Strategy deck

Little Shanty Creates and Exploits

New Market Space

Fresh Casual

Page 15: Strategy deck

Fresh Casual

• Hybrid Quick Service & Table Service

• Fresh Ingredients

• Broad Menu Selection with Frequent Menu Updates

• Professionally Trained Chefs

• Appeals to Broad Cross Section of Customers

Page 16: Strategy deck

Fresh Casual

• Bi-Polar diners

• Both health conscious & indulgent

• Healthy options are not an afterthought they are a focus

• Recognition that family and group dining decisions are largely driven by women

• Increasing consumer awareness of food allergies

Page 17: Strategy deck

Why Fresh Casual• Fast casual dining industry in US is $27

billion per annum

• Industry growth rate is 8.4%

• Better burger growth rate > 40%

• 50% of Americans have at least 1 burger per week

• Healthy casual growing at a similar rate

• Busy Lifestyles leading Americans to eat out more frequently

Page 18: Strategy deck

Convergence of Trends Ideal for Little Shanty

Better BurgerH

ealth

y Fa

st C

asua

lIncreased Frequency

of Dining Out

Des

ign

Page 19: Strategy deck

Customer Profile

• Suburban/Exurban/Urban

• Single, DINK, Multiple Children

• Higher Income

• Extremely Busy

• Wants to Eat Fresh Food

• Aware of Current Food Trends

• Conscious of Health & Wellness

• Intelligent Indulgence When Dining

• Will Spend More for Quality Ingredients

Page 20: Strategy deck

Four Cornerstone Principles• We will delight our guests by serving fresh delicious food

in a beautifully designed & maintained environment every time they visit one of our stores.

• We endow our partners with responsibility by giving them a voice into the operation of our business and opportunity to share in our success.

• We will generate a consistently superior financial return for our financial stakeholders enabling them to invest for the continued long-term success of our business.

• We will give back to the communities in which we work and live.

Page 21: Strategy deck

Design Matters

• Apple

• Ralph Lauren

• Warby Parker

• Prove that design driven companies can grow faster in traditional moribund industries

Page 22: Strategy deck

Where Would You Rather Eat?

Page 23: Strategy deck

Five GuysFluorescent Lighting

Formica TablesFast Food FeelingCrowded Tables

Page 24: Strategy deck

SmashburgerRed Color

Harsh LightingCookie Cutter Franchise Layout

Page 25: Strategy deck

Little ShantyWarm Colors

Stadium KitchenFamily Style Seating

Soft LightingEclectic Tables & Chairs

Page 26: Strategy deck

Giving Back

• Buy one Give One

• We donate to the Community FoodBank of NJ every time a guest buys a meal combination

• To date over 13,000 meals donated

• Creates a golden halo for the brand

• Anchors the brand to the local community

Page 27: Strategy deck

Social Media & Loyalty

• Extremely Active on Blog, Facebook, Twitter and Foursquare.

• 750 Facebook Followers

• Perka Loyalty App Launched Spring 2013 over 200 subscribers.

• More than 2,600 customer visits

• 400 email list subscribers

Page 28: Strategy deck

We are Creating a Rabidly Loyal Fan Base & Executing When the Guests Visit our Store

• For me and my wife, everything about this place is outstanding. Better-than-Five-Guys burgers, the fries and chips are to die for, outstanding shakes, even the interior design is great. The service is always good. I love this place and REALLY want them to succeed.

• Awesome. Food is great and atmosphere is inviting (love the industrial look and feel) Grandma's fries are simply spectacular! Staff is very friendly and welcoming, especially the one man (i believe he was the owner?)I really like the idea of ordering at the counter and then sitting down and having the food brought to you, wasn't sure if i should have left a tip... so i did.. lol.

I definitely recommend this place, and definitely get the fries when you go!

• I got take out at the Little Shanty last night and let me tell you I am definitely pleased with my meal!I ordered two sets of three sliders and a burger for me and my two kids.  Everything was cooked to perfection and the burgers had a nice spice-flavor to them.  The brioche buns were fresh and delicious.  The thing that I was most impressed by was the freshness of the toppings: I got lettuce, tomato, onion and pickles on my burger and they were all super fresh- im talking not even a spot on the lettuce!Overall a great meal and next time i'll try to eat in- but i'll definitely be back!

• I will be meeting this burger again- either in my dreams or during my next visit. I picked up the Livingsocial for this place that gave a friend and me a burger, drink, and fries of our choice. Some of the really cool perks of this place- unlimited toppings that include avocado and jalapenos, a burger bill of rights and Tabasco at every table, and above all a partnership with the Food Bank of NJ

• “The food is delicious and bursting with original combinations of flavors. Little Shanty is decidedly not fast food. It is a welcome addition to an area lacking good food choices. I’ve eaten here twice and both times the food was excellent. The fries are the best I have ever eaten.”

• “Hey moms I’d like to send a special shout out to Little Shanty, a new healthy alternative to a local burger joint in Warren. They are doing amazing things down there with homemade/handmade FRESH, food. Many healthy food options, a fun environment with a philanthropic mission.”

Page 29: Strategy deck

Customer Feedback

Living Social

Groupon

Page 30: Strategy deck

restaurant.com survey resultsHow would you rate the quality of the food? AVERAGE SCORE: 4.63 out of 5

1 (Poor)

0

2 (Fair)

0

3 (Neutral)

0

4 (Good)

10

5 (Excellent)

17

How would you rate your overall dining experience at Little Shanty?AVERAGE SCORE: 4.62 out of 5

1 (Poor)

0

2 (Fair)

0

3 (Neutral)

1

4 (Good)

8

5 (Excellent)

17

Page 31: Strategy deck

Growth Initiatives• Delivery -- slated to begin October 2013

• Breakfast -- menu development in progress now

• Little Shanty Kiosk at TD Bank Park Home of Somerset Patriots (Independent Minor League Baseball Team) Summer 2014

• 2012 Attendance over 525,000

• Mobile Food Truck for corporate catering & events

• Basking Ridge Little League Snack Shack -- 2013 Gross Revenue 100m

• Expansion of Live Music Programming

• Merchandising (T-Shirts, Toys, Hats, BBQ Rub & Sauce)

• Packaged Sales of Potato Chips, Guacamole, Mango Salsa, Bruschetta & Other Proprietary Recipes

Page 32: Strategy deck

Operational Levers

Food Costs

Labor Costs

Operating Costs

Identify unnecessary expenses & improve process control to

drive operating profit

Page 33: Strategy deck

Financial Outlook

• Gross Margin Steadily Improving

• Selectively Increased Prices

• Working with Vendors to Reduce Food Costs

• Eliminated several positions

• Reduced working hours for numerous employees

• Performing energy audit to reduce utility costs

• Eliminated free employee meals

• Eliminated costly promotions

• Monthly Breakeven reduced to $54,000

Page 34: Strategy deck

Tactical & Strategic Challenges

• Tactical

• Drive Top Line Growth

• Improve Gross Margins

• Improve Internal Controls

• Reduce Labor Costs

• Reduce Promotions and Discounts

• Strategic

• Find Source of Capital

• Market Brand to Potential Investors

• Identify Secondary Locations

Page 35: Strategy deck

Why Warren?

• High Per Capita Income

• Mix of Commercial & Residential

• Few Quick Service Restaurants

• High Traffic Location Between 78 & 22

• Small Footprint

• Comparatively Low Rent

Page 36: Strategy deck

Projected Financials at Scale

• Gross Margin 70-72%

• Labor 25%

• Operating Expenses 28%

• EBITDA = 19%

• At scale the Warren Store should reach $950,000 in sales

Page 37: Strategy deck

Conclusion

• Exploiting New Market Space

• Brand Concept Resonates with Guests

• Food Resonates with Guests

• Intentionally limited risk by choosing Warren location

• Executing quality product & quality service delivery