strategies for developing treatment programs for people ......strategies for developing treatment...
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Strategies for Developing Treatment Programsfor People With Co-Occurring Substance Abuse and Mental Disorders
U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICESSubstance Abuse and Mental Health Services Administration www.samhsa.gov
U.S. Department of Health and Human ServicesSubstance Abuse and Mental Health Services Administration
5600 Fishers LaneRockville, MD 20857
Strategies for Developing Treatment Programsfor People With Co-Occurring Substance Abuse and Mental Disorders
AcknowledgmentsMany people contributed to the publication of thisreport. The document was researched and written byJeannie Campbell, National Council for CommunityBehavioral Healthcare (NCCBH), and PamelaPetersen, State Associations of Addiction Services(SAAS). Eileen Elias and Jennifer Fiedelholtz servedas project officers for the Substance Abuse andMental Health Services Administration (SAMH-SA). Lee Ann Slayton (Slayton Consulting, LLC)and Neal Cash (Community Partnership ofSouthern Arizona) served as writers and specialexpert panel facilitators. Technical assistance wasprovided by Kenneth Minkoff. Expert advice andguidance was provided by the following SAMHSAstaff members: Paul Brounstein, Carol Coley, MarieDanforth, Thomas Deloe, Michael English, EdithJungblut, George Kanuck, Cathy Nugent, LarryRickards, Carole Schauer, Jane Taylor, andStephanie Dant Wright. Expert guidance also wasprovided by Tom Leibfried (NCCBH), RobertAnderson (National Association of State Alcoholand Drug Abuse Directors), and Bruce Emory (seniorconsultant to the National Association of StateMental Health Program Directors).
SAMHSA acknowledges the time and valuableinput from individuals representing mental healthand substance abuse providers, consumers, andadministrators who participated in the special expertpanels and who described the barriers to receivingand providing services to individuals with co-occur-ring substance abuse and mental disorders, theirexperiences, and their recommendations.
DisclaimerThis report was developed under Purchase Order No.00M008538010 with the Substance Abuse andMental Health Services Administration, U.S.Department of Health and Human Services(DHHS). The views, opinions, and policy state-ments expressed in this report are those of the par-ticipants and do not necessarily reflect those ofSAMHSA or DHHS, nor do they necessarily reflectthe views of NCCBH and SAAS.
Public Domain NoticeAll material appearing in this report is in the publicdomain and may be reproduced or copied withoutpermission from the Substance Abuse and MentalHealth Services Administration. Citation of thesource is appreciated. However, this publication maynot be reproduced or distributed for a fee withoutspecific, written authorization from the SAMHSAOffice of Communications, DHHS.
Electronic Access and Copies of the PublicationThis publication can be accessed electronicallythrough the following Internet World Wide Webconnection: http://www.samhsa.gov. For additionalfree copies of this document, please call the SAMHSA National Mental Health InformationCenter at (800) 789-2647 or the NationalClearinghouse for Alcohol and Drug Information at(800) 729-6686.
Recommended CitationSubstance Abuse and Mental Health ServicesAdministration. Strategies for Developing TreatmentPrograms for People With Co-Occurring SubstanceAbuse and Mental Disorders. SAMHSA PublicationNo. 3782. Rockville, MD: SAMHSA, 2003.
Originating OfficeSubstance Abuse and Mental Health ServicesAdministration, 5600 Fishers Lane, Rockville, MD20857.
Research has confirmed that people with co-occurring substance abuse and mental disorders
are a large, significantly underserved population inthe United States. They experience multiple healthand social problems and require a panoply of servic-es that cut across systems of care, including substanceabuse treatment, primary health care, mental healthservices, and long-term care. People with co-occur-ring mental and substance abuse disorders also expe-rience a broad range of social service needs; they maybe homeless or located within the criminal justicesystem. Few have substantial resources or supports.No one single care system is sufficiently equipped—in resources, training, and service capacity—to serveindividuals with co-occurring substance abuse andmental disorders.
A variety of factors contribute to the inability ofindividual service systems to provide people with co-occurring disorders the full range of needed andappropriate services, including:
Separate, uncoordinated mental health and sub-stance abuse treatment providers and service pro-grams
Disparate health insurance benefits for the treat-ment of mental illness compared with substanceabuse and for the treatment of both comparedwith other health problems
An absence of a single locus of responsibility forthe treatment of individuals with co-occurring dis-orders
Insufficient numbers of cross-trained staff
Differing treatment philosophies within the men-tal health and substance abuse communities, cou-pled with clinician discomfort in working in areasbeyond the scope of their specific training
An insufficient services research base to supportevidence-based practices in the treatment of per-sons with co-occurring disorders
A dearth of instruments and trained personnel toassess and screen accurately and reliably for co-occurring mental and substance abuse disorders
Inadequate funding not only for substance abusetreatment and mental health services in generalbut also for the treatment of co-occurring disor-ders in particular.
We recognize that, ultimately, service system changemust occur at the level of the community-based serv-ice provider. To help move toward this changedvision of service delivery, the Substance Abuse and Mental Health Services Administration(SAMHSA) joined with the National Council forCommunity Behavioral Healthcare (NCCBH) andthe State Associations of Addiction Services(SAAS) to identify problems and seek solutions. Specifically, this report— “Strategies for Developing Treatment Programs for People WithCo-Occurring Substance Abuse and MentalDisorders”—highlights challenges to service deliv-ery, delineates strategies to overcome these chal-lenges, identifies methodologies to help publicpurchasers build integrated care systems, anddescribes core competencies and training from whichtreating professionals and the people they serve canbenefit.
As this initiative began, the field shared the singularassumption that the barriers to providing integratedservices for people with co-occurring substance abuseand mental disorders were insurmountable.
The knowledge gleaned from the collaborationamong SAMHSA, NCCBH, and SAAS, however,tells a different story. Through special expert paneldiscussions, investigators identified and broughttogether individuals who developed and today oper-ate successful programs serving people with co-occurring substance abuse and mental disorders.Moreover, those individuals helped identify howthey successfully overcame barriers to service deliv-ery. Project investigators discovered many replicableand often inexpensive and simple strategies and tools
Foreword
available for people in the mental health and sub-stance abuse treatment fields to use to provide treat-ment for people with co-occurring substance abuseand mental disorders.
The information in this report often is anecdotal innature; yet the results, in many instances, have beenstunning. It is true that our ability to deliver effective
treatment for co-occurring disorders to all popula-tions in all settings remains a formidable challenge;however, this document describes how, with theleadership of administrators, clinicians, and con-sumers, we can overcome the challenge and turnwhat was insurmountable into a reality of services forpeople with co-occurring substance abuse and men-tal disorders.
Charles G. Curie, M.A., A.C.S.W.AdministratorSubstance Abuse and Mental Health Services Administration
Charles G. RayPresident and CEONational Council for Community Behavioral Healthcare
David Faulkner, M.A.Board PresidentState Associations of Addiction Services
i . . . . . . . .Executive Summary
1 . . . . . . .Chapter 1: Introduction
3 . . . . . . .Chapter 2: Methodology
5 . . . . . . .Chapter 3: Key Lessons
17 . . . . . .Chapter 4: Next Steps
23 . . . . . .Glossary
25 . . . . . .Appendix A: Co-Occurring Disorders by Severity Matrix
27 . . . . . .Appendix B: Nomination Form
29 . . . . . .Appendix C: Profile of Participants in Expert Panels and Telephone Surveys
31 . . . . . .Appendix D: Findings From Expert Panel I
37 . . . . . .Appendix E: Findings From Expert Panel II
43 . . . . . .Appendix F: Training Curricula
45 . . . . . .Appendix G
Table of Contents
i
Increasingly, people receiving public-supportedhealth care are seeking help for and/or presenting
with both substance abuse and mental disorders.People with these co-occurring disorders often requirehelp from many different care systems—not only sub-stance abuse and mental health care services but oftenprimary health care, criminal justice, and social serv-ices as well. Consequently, no single system of care isadequately prepared to help people with both mentaland substance abuse disorders on its own, and manypeople with co-occurring disorders do not receive thecontinuum of specialized services they need.
Both substance abuse and mental health treatmentproviders recognize the importance of creating pro-grams to treat people with co-occurring disorders. For avariety of reasons, however, they face many challengesin their efforts to fund, staff, and operate such programs.
To help address this situation, the Substance Abuseand Mental Health Services Administration(SAMHSA) commissioned this project in August2000 to identify strategies of developing effectivetreatment programs for people with co-occurring disorders. This project is also designed to supportSAMHSA’s ongoing national training and technicalassistance initiatives by identifying:
Challenges to providing treatment
Proven strategies and tools that providers use toovercome these challenges
Strategies and tools that public purchasers use tobuild integrated care systems
Core competencies and specific training thattreatment staff should acquire.
A national screening of the mental health and sub-stance abuse fields identified programs in diverse set-tings that deliver effective treatment for differenttypes of people with co-occurring disorders. Leadersof these programs—as well as nationally recognizedexperts and people who have received treatment for
co-occurring disorders—helped provide a great dealof the information in this report by participating infocus groups and telephone interviews.
Participants discussed community-based programs andevaluated systemic support at the State, county, andregional levels. Systems-level participants describedtheir strategies to build more comprehensive services.
Throughout the process, participants described awide range of clinical, financial, programmatic, andtraining barriers to delivering treatment and buildingsystems of care. However, none of these obstacles areinsurmountable; indeed, with consistency and clarity,participants described how they overcame each one.Their approaches included:
Using replicable strategies and tools that are oftensimple and inexpensive
Employing strong leadership at both the providerand systems levels
Involving important stakeholders, including consumers and family members.
In this report, the term “systems level” focuses on the public purchaser level. In most cases, the Statemental health and substance abuse agencies areresponsible for purchasing services and creating systems of care to meet the needs of service recipi-ents. When it comes to implementation, some Statesdelegate authority to county- and/or regional-levelbodies. And in some areas, large provider networksserve as another level of purchaser/care coordinatorwithin other divisions (State/county/regional).
Participants acknowledged that provider-level pro-gramming (i.e., direct care) is currently more developedthan systems-level initiatives. Nevertheless, well-organized and integrated care systems can expandthe power of individual treatment programs. Theycan provide effective pathways for consumers tomove between services and can assist consumers intransitioning from active treatment to community-
Executive Summary
The authors have
included quotes from
panel participants in
text blocks throughout
this report. These
quotes reflect the
personal perspectives
of people engaged in
building and sustaining
effective programs
for individuals with
co-occurring disorders.
i i
based support systems. Thus, as systems of care forpeople with co-occurring disorders continue toevolve, they will provide support for the advancesthat treatment providers have made.
An assumption in planning this project was thatclient variables (e.g., ethnicity and geographic location) create significantly different needs. Thesedifferences, however, did not appear as significant as expected. For that matter, neither were providervariables (e.g., mental health/substance abuse settings,hospital-/community-based settings).
Moreover, while obtaining adequate funding is alwaysa challenge to providing a full range of mental healthand substance abuse services, participants describedhow they were able to access and leverage local,State, and Federal funds that provide basic programsupport. For example, Medicaid—a primary fundingsource for most public-sector treatment programs—provides greater financial support for mental disordersthan for substance abuse disorders. Yet most successfulprograms and systems of care addressed this chal-lenge by finding ways to supplement Medicaid.
Funding, therefore, is a predictable but not necessarilyinsurmountable barrier to success. Interestingly,State- and/or county-defined benefit packages andthe regulatory environment were identified as moresignificant variables.
Finally, this report outlines a series of recommenda-tions and “next steps,” including:
Promoting networking among participants andother stakeholders involved in building treatmentprograms and systems of care for people with co-occurring disorders
Enabling these same groups to share informationand tools more easily
Increasing program support, especially for transi-tioning from grants to ongoing funding sources
Strengthening systems of care at the State, county,and regional levels
Fostering workforce development strategies
Creating “roadmap” products that will build on current knowledge for developing treatmentprograms and systems of care
Establishing new approaches to funding issues.
C H A P T E R 1
Mental health and substance abuse programshave faced the growing challenge of treating
people with co-occurring mental and substanceabuse disorders for more than 25 years. The currentnumber of people with co-occurring disorders is high,and it is increasing. Conservative estimates suggestthat, in any given year, as many as 10 millionpeople in this country have a combination of co-occurring mental and substance abuse disorders,according to the 1994 National Comorbidity Survey.Field reports from member organizations of theNational Council for Community BehavioralHealthcare (National Council) and StateAssociations of Addiction Services (SAAS) indicatethat the number is actually significantly higher, andcommunity providers belonging to the CaliforniaCouncil of Community Mental Health Agenciesreported in 2000 that as much as 80 percent of peo-ple seeking treatment presented with some form ofco-occurring mental and substance abuse disorders.
Nevertheless, many people with co-occurring disor-ders receive treatment for only one of their disorders.Even when a person receives treatment for both, it ismost often from separate, uncoordinated systems.Therefore, experts widely believe that people withco-occurring disorders are inadequately served in thiscountry—a problem that affects all age groups.
People with co-occurring disorders often experiencemultiple health and social problems and require treat-ment that cuts across several systems of care, includingsubstance abuse, mental health, primary health care,and other services. Moreover, many people with co-occurring disorders are homeless and/or connected tothe family court, juvenile, or criminal justice system.Yet no single system of care is—on its own—adequate-ly prepared to help people with co-occurring disorders.
Providing the appropriate types of services (i.e.,when and to what degree they are required) presentsformidable challenges in public health settings.These challenges are intensified when coupled withthe numerous barriers that often limit coordinationand integration efforts, including:
A lack of any significant connection betweenmental health and substance abuse provider andservice programs
Separate, and often unequal, public and privatehealth insurance benefits for the treatment ofmental and substance abuse disorders
The lack of a single center of responsibility for thetreatment of individuals with co-occurring disorders
A shortage of training opportunities, creating asituation whereby too few staff are trained in treat-ing both mental and substance abuse disorders
Differing treatment philosophies in the mentalhealth and substance abuse treatment fields
A reluctance by clinicians to address co-occurringdisorders, particularly when one of the disorders isin an area in which the clinician is untrained
Too little research-based guidance for the treatmentof people with less severe co-occurring disorders
Limited staff assessment skills and the infrequentuse of assessment/screening tools that can accu-rately identify co-occurring disorders
Funding shortages for substance abuse and mentalhealth treatment in general and for co-occurringdisorders in particular
Differences in the ways States fund and regulatecare (and in some cases, differences between counties and regions within the same State).
Despite all these barriers, numerous programs andsystems of care—many of them community-based—are successfully operating. The Substance Abuse andMental Health Services Administration commis-sioned this project to identify how they have beenable to surmount obstacles and provide coordinatedcare for this vulnerable population. To minimize misperceptions, promote inclusion, and ensure that
Introduction
1
C H A P T E R 1
the full range of successful programs were considered,SAMHSA contracted with two of the Nation’s lead-ing nonprofit associations to conduct research andprepare this report:
The State Associations of Addiction Services isthe only national organization of State alcoholand drug abuse treatment and prevention providerassociations, representing 33 such groups in 29States. As a result, SAAS has ongoing access tothousands of community-based substance abuseprograms across America.
As the country’s largest and oldest membershiporganization of its kind, the National Council forCommunity Behavioral Healthcare is dedicated toensuring that everyone can access appropriate andaffordable community-based mental health andsubstance abuse treatment. Built on a network of 750 member organizations in 39 States, theNational Council is committed to creating andsustaining communities that are healthy and secure.
2
Methodology C H A P T E R 2
A s a first step, SAMHSA, SAAS, and theNational Council educated their members
about the project to ensure they fully understood itsoverall goals. With this preparation, they were ableto help identify and solicit potential candidates fortwo distinct expert panels and for telephone inter-views. As a result, leading thinkers on co-occurringdisorders from across the Nation participated in theproject.
For the first panel, SAAS and the National Councilasked their members to identify program representa-tives, consumers, and experts who could provideinsights on program-level issues. The first expertpanel focused on how providers can initiate and sustain programs—identifying barriers and strategiesfor overcoming them and highlighting the necessarysupports, including staff training and curriculaneeds.
Two months later, SAAS and National Councilmembers helped identify State-, regional-, and county-level managers and other systems experts for the second panel. This group of experts would focusmore on administrative perspectives, concentratingon how to create and sustain systems of care that foster coordination and continuity between treat-ment providers and programs.
SAAS and National Council members canvassedproviders, consumers, and experts in their States toidentify diverse representatives at both the programand systems-of-care levels. This process involvedtelephonic, electronic, and written communicationwith providers and organizations that fund systems of care for people with co-occurring disorders. Theyalso sought nominations from experts who could recommend programs and systems that were in various stages of development. More advancedmethods included meeting with representativesfrom organizations specifically concerned with thisissue. For example, one State association’s dual diag-nosis committee took responsibility for nominatingand prioritizing the most suitable experts within the State.
Using the Co-Occurring Disorders by SeverityMatrix (Appendix A), nominators had to provideinformation on the nature and severity of the co-occurring disorders that the nominees treated. To provide detailed information about a nominee’sassociated program, nominators had to complete astandard nomination form (Appendix B). This formalso requested that the nominee attach programbrochures and other evidence of his or her program’seffectiveness, such as published outcomes and evalu-ation reports. To address a different project goal, thisform also requested that nominees provide names of and/or copies of co-occurring disorder trainingcurricula (Appendix F).
Because many States nominated multiple individuals,SAAS and National Council members used a specialscreening process to establish a final slate of partici-pants. Although informal, the screening criteria generally included the following:
Degree of the nominee’s expertise
Diversity of the populations that the nominee’streatment program serves
Willingness and availability of the nominee toparticipate during the scheduled timeframes.
The first criterion—the nominee’s degree of expertise—was not itself sufficient to guide the selectionprocess. Many individuals were identified as experts,and determining who had the most expertise was difficult. To narrow the list of possible participants,SAAS and National Council members made followup calls to nominees and further reviewedtheir resumes and their references from colleagues.
The second criterion—the diversity of the popula-tions served by the nominee’s treatment program—proved to be one of the most useful variables in the selection process. The nomination form provided information about the demographic diversity (e.g., age, race, gender, area of residence) ofthe co-occurring populations that the nominee served.
3
C H A P T E R 2
As an attachment to each form, the Co-OccurringDisorders by Severity Matrix helped nominatorsdescribe the problem severity diversity of the nomi-nees’ programs. This matrix is based on the followingcategories:
Less severe mental disorder/less severe substanceabuse disorder
More severe mental disorder/less severe substanceabuse disorder
Less severe mental disorder/more severe substanceabuse disorder
More severe mental disorder/more severe sub-stance abuse disorder.
SAAS and National Council members made a con-scientious attempt to create panels that reflectedvarious demographic characteristics and problemseverity categories.
The third criterion—the nominee’s willingness andavailability to participate in the expert panel duringthe scheduled timeframes—was also an importantconsideration. Some individuals possessed the requi-site background but were either unavailable on thescheduled dates or reluctant to participate for otherreasons.
When scheduling was the issue, SAAS and theNational Council made efforts to capture as muchinput as possible via telephone interviews. Whenindividuals were reluctant to participate, SAAS and
the National Council tried to identify the reasonsand attempted to reduce these barriers. Some individuals expressed concern over the recordingmethods that would be used during the expert panelmeetings. For example, some said their ability tooffer candid opinions would be restricted if theirremarks would be formally attributed to them.Others were worried that their opinions and recom-mendations may not be representative of theiremployers. SAMHSA project officers and represen-tatives and Dr. Ken Minkoff—a nationally renownedexpert on co-occurring disorders—reviewed the finalslates for each panel. The process helped solidify thefinal selections and a few backup nominees to fill inshould there be cancellations. To enable each expertto participate fully, each panel had a maximum of 12people, thus promoting open dialog. (Please seeAppendix C for participant profiles.)
SAAS and the National Council conducted tele-phone interviews with the experts who were unableto attend a panel in person or who could enhanceexpert panels with their specific knowledge and/orexperience. It should be noted that although somegaps needed to be filled, the actual number of phonecalls was lower than originally expected.
Both expert panels met in Washington, D.C.—thefirst in February 2001 and the second in April of thatyear. For a summary of the important findings fromthese panels, please see Appendices D and E of thisdraft report.
4
Key Lessons C H A P T E R 3
A common assumption heading into this projectwas that there are insurmountable barriers
to providing integrated treatment for people with co-occurring disorders—especially funding barriers.As a result, both the expert panels and telephoneinterviews were structured to elicit discussion ofthese barriers.
The information gathered via this project, however,tells a very different story. Without a doubt, fundingand regulatory issues, tight labor markets, and thehistorical differences between the fields of mentalhealth and substance abuse can cause difficulties inestablishing and sustaining successful treatment pro-grams for people with co-occurring disorders.1 Yetevery day across America, providers and systemsadministrators use their perseverance, creativity, andleadership to minimize, sidestep, and/or overcomethese types of obstacles. Consequently, this projectoffers a crucial overarching lesson: These so-calledbarriers are not insurmountable.
Five specific lessons from this project—outlinedbelow—build on this premise. In this chapter, exam-ples and quotes from the participants help illuminatethese lessons.
1. There are many replicable strategies and tools—often simple and inexpensive—that people in the mental health and substance abuse treatmentfields can use to successfully provide treatment forpeople with co-occurring disorders.
2. Leadership is a key ingredient for ensuringprogress at both the provider and systems levels.
3. When initiating and sustaining programs and sys-tems, it is important to involve numerous stake-holders, including consumers and family members.
4. On the whole, provider-level programs are furtherdeveloped than systems-level initiatives.
5. Demographic differences (e.g., geography, popula-tions served) and differences between types of
providers (e.g., mental health/substance abuse,hospital-/community-based) appear to bear littlesignificance when developing and sustainingtreatment programs and systems of care for peoplewith co-occurring disorders. By contrast, State and county benefit packages and the regulatoryenvironment appear to be much more significantvariables.
Together, these lessons highlight that providing integrated treatment for people with co-occurringdisorders is becoming an expectation within qualitycare.
Lesson One:There are many replicable strategies and tools—often simple and inexpensive—that people in themental health and substance abuse treatmentfields can use to successfully provide treatmentfor people with co-occurring disorders.
Participants identified many strategies for initiatingand sustaining programs and systems of care for peo-ple with co-occurring disorders. Sometimes, however,initiating a program or system can require differentapproaches and skills than are needed to maintain orgrow it. (When applicable, the following sectionsnote this distinction.) The following eight strategiesaddress that issue:
1.Start with what you know and build from there.Many of the success stories at both the provider andsystems levels evoked this simple premise. Instead ofstarting an entirely “new” program, this strategyenables programs and systems to build on their current knowledge, skills, and strengths whileexpanding gradually, for example:
An addictions detox provider bolstered the program by adding a trained mental health profes-sional for treatment and consultation.
A hospital-based mental health program reversedan old policy and began accepting patients with a co-occurring substance abuse disorder.
“We don't really have
to wait for more
money to do this job
right, we just have
to focus on one and
one makes three.”
1 Detailed lists of barriers, as described by the expert panelists, can be found in Appendices D and E of this draft report.
5
C H A P T E R 3
A halfway house and a mental health clinic formeda partnership to provide more care for their mutualclients.
Rather than building new clinics or programs, alarge metropolitan public provider used its exist-ing community-based mental infrastructure as afoundation for its co-occurring disorder initiatives.This provider used State demonstration grantmoney to foster training, coordination activities,and specialized services.
Many systems administrators, especially State andcounty purchasers, convened workgroups fromacross funding lines to discuss clearly identifiedproblems. Workgroups cochaired by staff fromboth substance abuse and mental health fields can often clarify problems and identify the bestsolutions.
Some State and county systems administrators responded to pressure from criminal and juvenile,child welfare, and other service systems by devel-oping pilot programs that worked across traditionalbarriers.
A number of systems administrators studied datathat highlighted how some difficult clients weredoing better than others and found common treat-ment themes in both mental and substance abusedisorders. These administrators then championedthese programs as best practices from which otherscould learn.
2.Use an incremental approach.An incremental approach enables individuals, pro-grams, and systems to build confidence as they takeon the task of providing treatment to people with co-occurring disorders. Incremental approaches alsomade the transitions much easier for both clients andstaff members, greatly decreasing the providers’ senseof being overwhelmed. For systems, an incrementalapproach enhanced planning and provided time tochange regulations, purchasing requirements, andother potential obstacles, for example:
A residential treatment program for people with sub-stance abuse problems began accepting people withco-occurring disorders—one diagnosis at a time. Itfirst accepted people with co-occurring schizophreniaand substance abuse disorders. Staff memberslearned about the characteristics of schizophrenia,the appropriate treatments and medications, andother necessary supports. As they gained compe-tence and confidence in helping this population,they gradually added people with different diag-noses, gaining the knowledge and skills they neededat a manageable pace. This incremental approachallowed them to modify their program gradually,thus easing the transition for existing clients.
Although recognizing that people with co-occur-ring disorders need an array of services, many participants suggested beginning with one or twoservices or programs and adding more gradually.This approach gives systems administrators timeto work with their existing provider network2
to expand staff and strengthen support tools inreadiness for broadening treatment programs.
Incremental approaches are also well suited to the fact that treatment facilities, programs, andindividual providers often face vastly differentlicensing and certification standards. Participantsstressed interim steps, such as simplifying andchanging licensing and certification requirementsfor serving people with co-occurring disorders.They accomplished this in various ways, such as:
Employing both certified mental health andsubstance abuse counselors and helping thembecome dually certified
Encouraging governing bodies to meld regula-tions for facilities and programs seeking tobecome licensed in both mental health and sub-stance abuse treatment (but it is vital that suchfacilities and programs “get the ball rolling”under the current guidelines)
2 Organizations, professional groups, or professionals that align themselves (or are chosen by a purchaser) in a formal or informal way to ensure a broad continuum of
services to defined populations.
6
“We said we’re going
to use the existing com-
munity infrastructures.
Instead of developing
new residential pro-
grams, we used the
existing program and
added one staff mem-
ber in there. Instead
of developing a whole
new system for the
mental health agency,
we put one (substance
abuse) counselor
in here.”
“So what we look for
is interagency initiatives
which require little
or no money, which
require a lot of collabo-
ration, and just building
on very carefully what
we're doing already,
that we could just do
slightly differently.”
C H A P T E R 3
Having systems administrators contract withtwo different agencies—each one providing adistinct mental health or substance abuse serv-ice but under the provision that they worktogether on joint clients.
3.Bring together existing local resources and personnel to provide seed dollars to develop a program or system.
Although grants or demonstration funds are almostalways welcome, participants in this project foundways to provide quality treatment without new fiscalresources. At both the provider and systems levels,they discussed the “savings” that occurred once theirco-occurring treatment services were in place.Simply removing systemic and programmatic duplications led to financial savings that could be reinvested in treatment. Providers and systemstaking the initiative to use existing funds more efficiently were also better positioned to acquirefunds from other sources.
At the provider level, the type of savings dependedin large part on how the programs were funded.Some programs saved money by reducing crisisexpenditures, some reduced the number of rehospi-talizations for which they were financially at risk,and others were able to leverage their improved efficiency to expand treatment without increasingstaff. One program for co-occurring disorders reportedgetting a larger contract from a health maintenanceorganization because it reduced patients’ use of costlyemergency services.
At the systems level, most savings were realized byreducing expenditures on more intensive and expen-sive levels of care. These savings then became asource of funding for the programs’ maintenance andexpansion.
Funds for serving people with co-occurring disorderscan also emanate from outside the traditional mentalhealth and substance abuse public purchasers.Providers are able to contract with numerous publicservices (e.g., criminal and juvenile justice, educa-tion, child welfare, welfare-to-work programs) to
serve people within their jurisdiction. State andcounty systems can take this approach a step furtherby implementing Intergovernmental Agreements(IGAs) or a Memoranda of Understanding (MOU).These cross-agency agreements can give the behav-ioral health system more funds to expand to betteraccommodate people with co-occurring disorders.Technically, these are not new funds; they wereavailable within the public system.
Similarly, program and systems representativesexamined methods of sharing human resources. Forexample, a mental health program and a substanceabuse treatment program could both provide coun-selors to start a treatment group for people with co-occurring disorders. Likewise, an experiencedclinical supervisor or psychiatrist could work withstaff across programs. At the systems level, teamsworking on dual diagnoses draw from existing staff indifferent State or county departments.
4.Establish a colocation.Programs enjoyed more success when staff, clients,and treatment areas were geographically closetogether. They were least successful when staffand/or clients had to travel to different locations forvarious services—even when they were merely ondifferent floors of the same building. Proximityenabled programs to create multiple strategies to provide more integrated treatments, for example:
When mental health and substance abuse pro-grams were merged to initiate programs or expand into new areas, colocation took many forms. Someof the more successful approaches included establishing joint supervision (e.g., coleaders orco-program directors from each program) andsharing office space.
Sometimes colocation meant placing staff fromone program into another environment. Forexample, mental health caseworkers were placedat a substance abuse detoxification, treatment,and followup facility. In a contrasting case, mentalhealth and substance abuse counselors were placedat the local emergency room or county jail.
7
“I think the one thing
that helped us was
really just getting both
staffs together and
sitting down and
talking. It’s almost
as simple as that.”
“And if you have a
budget that never goes
up—I mean, we’ve
been operating under
the same budget
forever—and you’re
trying to make it go
around as fairly as
possible, it’s in your
best interest for people
to get well or to need
a less intensive level
of services than they
would need otherwise.”
C H A P T E R 3
Furthermore, a residential program hired a pharmacist, enabling clients to get their medica-tions on site rather than having to be transportedto a mental health facility.
Providing onsite psychiatric consultation andtreatment can be crucial. More access and availability problems arose when psychiatrists hadto go “out of the way” to provide treatment. Forinstance, one program using psychiatrists from ahospital 4 miles away had difficulty maintainingregular psychiatric services for clients with co-occurring disorders. The situation changedwhen the program moved across the street fromthe hospital.
Organizing regular joint staff meetings and train-ing opportunities also increased the success oftreating people with co-occurring disorders. Byfocusing on shared clients, staff members frommental health and substance abuse programs wereable to bridge their differences of approach, philosophy, and professional background.
Systems administrators also reported that jointtraining on serving people with co-occurring dis-orders was a key strategy to laying the foundationfor future success.
Many program representatives reported that stafffrom different programs and backgrounds neededto get to know each other personally as well asprofessionally. Opportunities to socialize (e.g.,staff picnics, placing offices next to each other)helped foster teamwork and a healthy respect fordifferent philosophies and skills.
5.Collect and use data on effectiveness.Collecting and using data related to program effec-tiveness can help initiate and sustain treatment programs and spark systemic change. Indeed, manyparticipants reported that data on relapse rates (i.e.,how often a client returned to a more intensive levelof care or resumed abusing substances) was oftentheir first and most powerful measure. When they
discovered that their treatment programs for co-occurring disorders reduced relapse rates, they hadpowerful tools for expanding their programs. By collecting this vital data, programs could seek other sources of funding and convince opponents of the validity of their approach to treating co-occurring disorders.
Successful programs and systems rapidly learned theneed to measure many variables, including clinical,financial, and social effectiveness. At the systemslevel, for instance, data that demonstrated costreductions and showed that clients experiencedimproved quality of life were powerful ammunitionfor additional systemic changes, especially for tack-ling difficult regulatory obstacles.
Participants stressed the importance of starting withsimple, realistic expectations about using data, asexisting information systems often capture only partof the story. For example, co-occurring treatment pro-grams might not be able to access data about rehospi-talization that is contained within the mental healthdata system. Likewise, privacy regulations intended toprotect the confidentiality of people receiving sub-stance abuse treatment might limit the amount ofdata available to a psychiatric provider. As a result,programs for co-occurring disorders, and systems seek-ing to evaluate their treatment and approaches, mustoften create their outcome measures and data sets.
6.Employ a problemsolving approach.Successfully building programs and systems oftenrequires taking a problemsolving approach—onethat stresses being helpful instead of complaining.Participants at both the program and systems levelsreported that this type of approach was often morepowerful than approaches based on philosophy orneed, for example:
A rural substance abuse residential service noticedthat its recidivism rate (i.e., the frequency of repeatadmissions) was highest for clients who also hadmental disorders. As a result, representatives offeredto provide the local mental health clinic with a
8
“One of the myths I
get back to again is,
if I only had a single
stream of funding, I
wouldn't have these
problems. Yet it flies in
the face of everything
we know about health
care. We have all kinds
of collaborative, coop-
erative relationships in
health care. When I go
to the hospital, I have
a primary care clinician,
but I'm going to see
a specialist if needed.
They don't have to
pool their funded
money to get paid.”
C H A P T E R 3
substance abuse case manager to assist with theseclients when they were released from the treat-ment center. They started with the more difficultcases, but when this dual approach showed results,a more formal treatment partnership was formed.
Mental health professionals can provide trainingfor substance abuse caregivers on how to handle disruptive behaviors.
By working at a substance abuse treatment facility,a mental health case manager can develop rela-tionships with clients before their release and helpwith discharge and transitional planning.
Many programs for co-occurring disorders werecreated in response to clients’ deaths or neardeaths. For instance, a mental health patient candie from an overdose due to self-medicating, or a substance abuse client might commit suicide.Programs for co-occurring disorders are potentialsolutions to these types of problems.
7.Use assessment and other tools.Specific tools for co-occurring disorders (rather than just mental or substance abuse disorders) canimprove assessment, outcome measurement, servicedelivery, and other aspects of care at both the program/provider and systems levels. Most represen-tatives report developing these tools in isolation, butthis situation is beginning to change with better distribution and federally supported disseminationstrategies. The following tools proved valuable inbuilding and growing programs and systems of carefor people with co-occurring disorders:
Common values and principles—At the pro-gram level, common values and principles mostoften develop when mental health and substanceabuse programs fused. As for systems—especiallyState and county systems—developing shared-value statements and principles is often the first step to bridging departmental and agency differences.
Core competencies—Several States have out-lined the core competencies needed to serve peo-ple with co-occurring disorders. These lists provideprograms with roadmaps for selecting, training,and supervising staff and for developing treatmentservices.
Clinical/treatment guidelines—An increasingnumber of scientifically based treatment and med-ication guidelines and best practices are emerging inthe arena of co-occurring disorders. Some States andcounties found that creating treatment guidelineswas one of the crucial developmental steps in build-ing a system of care. Historically speaking, treat-ment guidelines are usually derived from actualclinical practices and are then used to promote con-sistency across service delivery sites and individualproviders. While only a few participants had fullyimplemented clinical guidelines, they all believedthat these tools were important to have soon.
Assessment tools—Many programs and cliniciansmay have assessment tools designed specifically foreither substance abuse disorders or mental disor-ders. However, tools that can identify needs inboth areas enable more integrated treatment.
Outcome measurements—As another key tool,outcome measurements specific to the treatmentof people with co-occurring disorders make it easierfor both programs and systems to achieve progress.Accordingly, many organizations are starting tomodify their single-focus outcome measurementsto be more useful for treating people with co-occurring disorders.
Common vocabulary—Programs and systemsboth reported the need to develop a commonvocabulary. Indeed, terms such as recovery,relapse, community support, self-help, and con-sumer involvement are often used differentlywithin the substance abuse and mental healthfields. Many participants reported that the processof developing the common vocabulary sparkednew training tools.
9
“I have three residential
directors who actually
sat down with our
information technology
person and developed
their own database
because they were so
frustrated with what
they were getting from
the State. Now not
only can they compare
what’s going on within
their own programs,
but they can compare
data sets between the
two detox programs
or between the two
transitional support
programs so that we
can really see who’s
doing better where.”
C H A P T E R 3
Psychiatric services—Participants from successfulprograms reported that having access to an experi-enced psychiatrist who understands how to treatpeople with co-occurring disorders was critical.Having such a professional on staff can promoteeven better results.
Consensus building—SAMHSA CommunityAction Grants addressed the formal consensus-building processes by providing funds for developingand disseminating common language, values, andtools. The Community Action Grants alsoenabled States and counties to replicate the pro-cess, which has proven to be valuable in a varietyof settings.
8.Promote training.Participants often cited training—at all levels—as themost critical factor in building programs and systems ofcare. Whether geared to systems and program changeor to staff development, training was most valuable asan ongoing process. This approach allowed staff toapply their existing skills and knowledge within anevolving environment, while gaining new knowledgeand skills. Programs and systems found many trainingtools and strategies to be effective, for example:
Increasing the attention paid to training issuestook commitment from senior leaders of providerorganizations and systems administrators. Forinstance, one State initiated a multiyear process ofbuilding readiness and staff competencies withinits provider network.
Training covers a wide range of activities, such asskill building, knowledge acquisition, and attitudeshaping. Important areas include:
Common vocabulary (outlined above)
Different conditions and treatment approachesin both the substance abuse and mental healthfields
Medications and their appropriate uses
Symptoms
Family support
Training for managers and supervisors on howto support co-occurring disorder programming.
Several programs for co-occurring disorders suc-cessfully used “shadowing” and “buddy” training.In these models, new employees and transfers fromsingle-focus programs learn from exemplaryemployees in programs for co-occurring disor-ders—usually for 1 week or more. This approachenables new employees to gain practical knowl-edge and skills and to learn about the program’sculture and philosophy.
In one State, new staff members rotate throughco-occurring treatment programs, spending 60hours in these settings as if they were clients.
Taking exemplary staff from an existing settingand making them the core team is a useful strate-gy to expand programs for co-occurring disordersinto new settings. This provided the new programwith successful strategies immediately, enablingnew staff to learn from the best.
Many programs and systems enlist the help oflocal colleges and universities to develop stafftraining programs.
Providing special training programs for behavioraltechnicians and encouraging staff to get certifiedin dual diagnosis can help overcome workforceshortages.
Consumers and their family members can be powerful trainers and help initiate beneficial program and system changes.
Physicians who have only worked in mentalhealth settings often need training on the impactand interaction of medications for people withsubstance abuse disorders.
1 0
“I think the hardest
question was determin-
ing what we need first.
The challenge is to
figure out in which
sequence our needs
must be met and what
has to be sequenced
and what can happen
concurrently.”
“I think that it is incred-
ibly important to have
people who are in
recovery and beyond
the treatment process
to speak about what it
was like for them too.”
“But, you know, it's
face time and it's legis-
lation by anecdotes.
And the anecdotes
need to be mine.”
C H A P T E R 3
Importing staff with experience in building andsustaining treatment programs for people with co-occurring disorders can jump-start the develop-ment process.
Lesson Two: Leadership is a key ingredient for ensuring progressat both the provider and systems levels.
One of the most striking issues during the expertpanels and telephone interviews was the role of indi-vidual leadership. At provider and systems levels,initiating and sustaining beneficial change requiredongoing vision, perseverance, motivation, and hardwork. Although not everyone working in the fieldhas had leadership training, many leadership strate-gies can be used across the field of co-occurring disorders, for example:
Many participants stressed the importance of takingtime to build personal relationships when forgingpartnerships between treatment teams, programs,organizations, and public purchasers. They tooktime to seek out counterparts, listen to areas of con-cern (i.e., resistance), forge problemsolving coali-tions, and discover common goals and values. Theyshaped relationships in both formal and informalsituations, including task forces, negotiating meet-ings, private conversations, and shared meals.
Successful leaders took a strong interest in settingthe culture of their program or system. They estab-lished a “can-do” approach that strengthenedproblemsolving and created conduct norms to bet-ter define their organizations and cultures. Thesenorms included rules such as:
“We will respect each other’s backgrounds.”
“We will not tolerate violence—in language orin action.”
“We will find ways to learn from each other andembrace collaboration instead of seeing whichside wins.”
Leaders, particularly in provider settings, reported hav-ing to reinforce these values by disciplining employeeswho took competitive or disrespectful stances.
Successful leaders also cultivated relationshipswith the “people at the top,” including directbosses, provider CEOs, State agency directors, andcounty health directors. Leaders kept these impor-tant people informed and helped strengthen theircommitment to providing treatment programs forpeople with co-occurring disorders. Strong leadersalso prepared these VIPs for possible disruptions or discontent during systems changes so that theywould not be dissuaded. Moreover, leaders useddata on program effectiveness and cost-efficiencyto enlist stakeholder support for broadening andexpanding these programs.
For many participants, “people at the top” alsoincluded elected State and county officials as wellas consumer and stakeholder groups. Educatingelected officials and other people about financingneeds and the potential results for consumers,their families, and communities—in languagethey and their constituents can easily comprehend—is a critical relationship-building skill.
Leaders at both the provider and systems levels regularly commented that changes always tooklonger than originally planned. As a result,patience and perseverance were major compo-nents of effective leadership. At the same time,leaders must keep staff motivation strong by regularly stressing that, although things were moving slowly, there was still progress. Duringlengthy preparation periods, leaders frequentlyneeded to reinforce the initiative’s ultimate goals.
Whether building and expanding systems of care or programs at the provider level, partici-pants reported that stakeholder requirements canbe overwhelming and complex. As one respon-dent said, “That’s a struggle—do we just do it all at once or can we just bite off a small piece?”Despite working in complex systems, successful
1 1
“Over the course of
the last 3 years, we’ve
developed a shared
philosophy among both
chemical dependency
and mental health
about how we’re both
viewing this patient
philosophically and
how we’re treating
the individual.”
“What helped me
break through barriers
between programs was
solving problems for
people. I was able to
go to the treatment
staff and say I can help
you with that problem,
and then I’m going to
show you how to keep
doing it so that you
can keep solving that
problem.”
C H A P T E R 3
leaders can maintain their focus and overcomethese challenges by focusing on one task at a time.
Lesson Three:When initiating and sustaining programs and systems, it is important to involve numerous stake-holders, including consumers and family members.
Two points on this topic stood out:
1.There is a broad range of stakeholders.Within provider agencies, stakeholders includestaff at all levels, especially those directly involvedin delivering treatment. Employees in areas suchas reception, billing, and information systems arealso very important, as their work could affect programming success. Personnel who could referconsumers to the program for co-occurring disor-ders are also critical, as are those who could provide other levels of care.
Many programs were initiated as partnershipsbetween two or more provider organizations. Theemployees at these organizations were obvious stakeholders. More broadly, it is important toinvolve other provider organizations that couldrefer consumers and/or serve them and their families in other capacities.
Consumers and family members who are or mightbe served by the program are key contacts.Especially at the systems level, consumer involve-ment and family member advocacy organizationsare also critical for broadening support. Thesegroups contributed in many ways, such as organizingadvocates, providing testimony, raising awarenessand money, and describing how treating peoplewith co-occurring disorders can make a positiveimpact on voters and communities.
Serving people with co-occurring disorders is a complex process at every level. Many people needingtreatment require services for other needs, includingcriminal justice, domestic violence, homelessness,childhood and adult education, juvenile justice,
child welfare, public health, and employment services.At the systems level in particular, stakeholdersalso include representatives from the police, emergency rooms, and the crisis system. Strongrelationships with these stakeholders can lead toincreased cooperation and new types of partnerships.
Legislative and governing bodies, such as countyboards of supervisors, mayors, or State lawmakers,are key stakeholders. By involving and educatingthem, many participants established greater support for a coordinated approach to serving people with co-occurring disorders.
2.A great deal of behavioral health history hasinvolved building consensus with stakeholdersbefore taking action.
Many participants in this project described theimportance of involving and informing stakeholdersbut also stressed that providers and systems shouldact before consensus is reached. The goals of inter-acting with stakeholders are to provide informationand build relationships. One expert described thisapproach (in contrast to the consensus approach) as“inviting participation in the change process ratherthan in the design process.”
Lesson Four:On the whole, provider-level programs are furtherdeveloped than systems-level initiatives.
There are many models and examples of successfultreatment programs for people with co-occurring disor-ders. In fact, some treatment programs were establishedas long as 20 years ago. Some participants describedprograms that had failed after starting up but wererebuilt with a better understanding of what not to do.
Almost all participants had experienced severaldevelopmental stages within their own programs andregularly communicated with programs in theirregion and/or State, sharing stories, skills, and strate-gies. Respondents discussed how they got started andmaintained their programs—growing, changing, and shaping them over the years. Programs and
1 2
“We spent time develop-
ing a common language.
For the substance abuse
providers we had to
differentiate what a
hallucination is—how
you differentiate that
from an idea, what’s
the difference between
a delusion and just a
religious thought. We
did the same thing on
the mental side. When
we talk about addic-
tion, we’re not making
any distinction between
a schizophrenic who
has three beers a month
and somebody who is
drinking a quart of
whiskey a day.”
C H A P T E R 3
systems can use this collective body of experience toinitiate better treatment programs for people withco-occurring disorders.
This rich history also underscores the overarchingtheme of this report: Obstacles are not insurmount-able. Many programs have had years to find ways toresolve or circumnavigate obstacles. Although morerecent programs may still experience frustrations,they have “older siblings” they can turn to for strate-gies, advice, and support. Now there are numeroustools, including guidelines, curricula, and programdefinitions. As late as 10 years ago there were noneat all. Current challenges, therefore, focus not oncreating new models or tools but rather on applyingwhat is known and quantifying results.
Conversely, most planned systems of care for peoplewith co-occurring disorders, including State, county,and regional provider networks, are in their infancy.Only recently—within the past few years—havethey crafted plans to maximize existing services, fill ingaps, and coordinate services that provide integratedtreatment for people with co-occurring disorders.
Often these public purchasers had developmentalplans that simply placed the substance abuse agencyand the mental health agency in the same Statedepartment or division. Sometimes they were blendedtotally. Even with this administrative blending, twodistinct provider networks often remained, separatedby their contracts, licensing requirements, regulations,service definitions, and payment mechanisms.
Many counties and States are currently in the pilotor demonstration stage of developing their systems;others are in the planning stage, forming “dual diag-nosis task forces.” A few are now laying the ground-work among providers and stakeholders via trainingand knowledge dissemination. Although some are inthe early stages of implementing proposals, others arejust now ready to issue Requests for Proposals (RFP)and Requests for Implementation (RFI), solicitingproposals for developing, funding, and implementingprograms for people with co-occurring disorders.
As a result, even the experts know less about whichapproaches will work best in initiating programs forco-occurring disorders at the systems level. Becausethere is a heavy emphasis on development, it is hardto make conclusions at this time about what willwork best to sustain and grow these systems.
However, people developing systems should build onthe best practices that are currently emerging in thefield. Indeed, numerous models are materializingfrom the Comprehensive Continuous IntegratedSystem of Care grants in at least 10 States.(Additional information on these grants is availableon SAMHSA’s Web site at www.samhsa.gov.)
In States with strong county-level systems, countiesmay be at different points than their State funders.Some county systems are ahead; others lag behind.These differences arise, in part, because many coun-ties have a history of providing direct treatment aswell as being contractors and systems administrators.On the other hand, being smaller than their Statecounterparts, and enjoying greater geographic proximity to their provider networks, many county-level systems require fewer resources.
In any case, county-level systems and their regionalprovider networks are often in a blended position,with the difficulties and advantages of both providersand State systems. As a result of this complex mix,counties and regional networks may benefit fromexamples that are specific to their situations. These“in-between” systems have used a variety of strategies:
Some counties purchase co-occurring disorderprogramming. Perhaps serving only a small numberof people, they are significant nonetheless, repre-senting a new category of service for the county.
Other counties promote “capacity building” viacontracting and purchasing. For example, one coun-ty systems administrator and purchaser described agap analysis that demonstrated areas of need withintheir provider network. The county then used discretionary funds to develop programming to fill
1 3
“The first year we put
$100,000 into training;
the second year they
told us we couldn’t
spend any money
on training at all—
it had to go to client
services. But if I’d
had my druthers, I
would’ve spent another
$100,000 on training.”
C H A P T E R 3
in some of the gaps—increasing its capacity to buildmore co-occurring disorder programming.
In some areas, counties selectively apply “waivers”for regulatory requirements, such as obtaining licen-sures to get a program jump-started. As one countydirector said, “Sometimes you just have to start serv-ing the people and then fill out the paperwork.”
Some States are issuing RFIs and RFPs for county- and/or regional-level services; others arecreating service definitions and reimbursementmethodologies.
Systems of care—whether at the State, county, orregional levels—actually serve as wraparound sup-port. Even very successful programs may only providetwo or three points on a continuum of care for people with co-occurring disorders. Without othertreatment options to meet the consumer’s needsbefore and after treatment, any program is less effec-tive, leaving the consumer without necessary care.Fortunately, a system of care can identify program-ming gaps and then build treatment and supportcomponents that meet the most acute needs in a particular area.
On another front, many programs often face—andovercome—similar obstacles, including regulationsand differing service definitions, licensing require-ments, accounting standards, and workforce devel-opment strategies. County, regional, and Statesystems can help resolve or diminish some of theseobstacles, leaving programs with more resources fordelivering treatment.
Lesson Five:Demographic differences (e.g., geography, populations served) and differences betweentypes of providers (e.g., mental health/substanceabuse, hospital-/community-based) appear tobear little significance when developing and sustaining treatment programs and systems ofcare for people with co-occurring disorders. By contrast, State and county benefit packages
and the regulatory environment appear to bemuch more significant variables.
SAMHSA, SAAS, and the National Council wentto great lengths to make sure this project reflecteddiversity, inviting a wide range of representatives toparticipate in the expert panels and telephone inter-views. This goal was at least partially rooted in theassumption that differences among the representa-tives (e.g., geographic location, types of consumersthey served) would produce significant differences inapproaches, needs, and strategies.
Differences were noted, but a lot of common groundwas revealed as well. For example, representativesfrom large, rural areas serving fewer than 20,000 peo-ple could often relate to the experiences of inner-city,minority providers who served populations largerthan 1 million. Moreover, faith-based providers andState agencies faced many of the same challenges,and hospital-based programs discussed many of thesame issues as community-based programs.
Therefore, although participants acknowledged thechallenges of serving culturally, ethnically, andsocio-economically diverse client populations, theirbigger challenges lay in navigating the benefit andregulatory designs.
Benefit Design and Regulatory IssuesSignificant differences did emerge when participantsdescribed the limitations imposed by State and county benefit packages and regulations. For exam-ple, some States have public mental health money available for treating only people with serious andpersistent mental illnesses. Other States have broaderdefinitions. These differences also affect how peoplewith co-occurring disorders are treated.
Additionally, Medicaid—a major funder—pays differently in most States for mental and substanceabuse disorders. Many States manage public funds formental health differently from those for substanceabuse. In fact, these funds are often managed by different agencies.
1 4
“Those are the three
things: letting people
talk it out, helping the
lead person have a
presence and a history
on both sides, and
getting people at the
top to buy in.”
C H A P T E R 3
Some States delegate significant regulatory, licens-ing, and contracting authority to the county orregional level. Providers working across counties orregions in these States have to meet a larger varietyof regulatory and contracting standards thanproviders in a single jurisdiction or in States that donot encourage more local control. County andregional systems administrators reported being“caught in the middle.” They were tasked with build-ing systems of care at the local level but had little orno control over State regulations or licensingrequirements.
Without exception, participants expressed their frustration at regulatory and licensing requirements.There is an unwieldy number of service definitions,regulations, facility licensing requirements, rules forstaff certification, and funding mechanisms at thecounty, State, and Federal levels. To make mattersworse, they often contradict one another.
Participants referred to these disparities as some oftheir biggest challenges and wanted to make reduc-ing and simplifying these requirements a top priority.One State is going to replace its tangle of local and State licensing and certifying requirements byturning to national accreditation. Participantsapplauded this strategy heartily.
ModelsDue to the wide range of State and county benefitand funding design models, systems-level partici-pants were almost unanimously in agreement on howto best use them. In short, they agreed that manymodels are most helpful when modified to reflect thespecific conditions of the State and/or county—a better alternative than demanding strict fidelity tothe original model. Although this adaptive approachcan sometimes make researching effectiveness morecomplicated, participants believed that it increasedthe chance for success and provided opportunities to involve more stakeholders.
On another note, applying best-practice modelsenabled systems participants to focus on their mainobjective: to make funding and systems more efficient to better help people with co-occurring disorders.
1 5
“You need somebody
who has knowledge
on both sides and the
respect of both sides,
or it just won’t happen.”
Next Steps C H A P T E R 4
1 7
Based on the findings outlined in the precedingchapter, participants identified clear priorities
and strategies to foster additional program and systems developments. These require the attentionof decisionmakers at several levels, includingSAMHSA, the Center for Medicaid and MedicareServices (formerly known as the Health CareFinancing Administration [HCFA]), State and countymental health and substance abuse directors, Medicaiddirectors, and trade and professional associations.
The broad areas for action, discussed in more detailbelow, include:
Dissemination and networking
Program support
Systems-level development
Regulatory issues
Workforce development
Roadmap products
Funding issues.
Some recommendations cut across several categoriesbut are discussed under the heading that fits best. Insome cases, no specific steps were outlined, but forareas that need more attention, participants stresseddefinitive steps.
Dissemination and NetworkingParticipants were hungry to obtain informationabout other programs and strategies and to shareideas and concerns with colleagues facing similarchallenges. The following recommendations addressthese desires:
Demonstrations, pilot projects, and research/demonstration grants can provide important lessons, but only limited circles of people knowabout them, especially at Federal and State levels.
For example, State-level grant projects are rarelyknown in other States, but establishment of a central “library”—preferably a Web-based clear-inghouse—would help make existing informationmore widely available. SAMHSA might be thebest organization to implement this recommenda-tion, with cooperation from State, county, andregional grantors.
Enabling people who have successfully initiatedand/or sustained programs to help others do thesame, via face-to-face meetings, would be verybeneficial. Participants found the interaction inthis project stimulating and educational. In fact,they asked for more opportunities to meet repre-sentatives from other programs or systems thatmight be a step ahead of theirs—people they couldcall on for guidance. SAMHSA could implementthese ideas at the Federal level, but they wouldalso be extremely beneficial at the State level.
Participants requested items such as:
Coaches/mentors, either informal or paid, whocould help establish strategies, priorities, andnext steps. These experts should be at least one step ahead of the person seeking the information.
Regular regional, State, and national meetingsand teleconferences that would facilitate shar-ing of strategies and information. Participantsasked for both formal presentations and plannedopportunities for sharing among contributors atthese meetings.
Strategies for increasing networking among peopleat the county or regional levels should beexplored. Their concerns often differ from those atother levels. This type of networking might bebest organized by the Federal Government, bytrade associations that have county behavioralhealth directors as members, and by States that arein the process of encouraging or requiring programs for people with co-occurring disorders.
“SAMHSA should just
bring a group like this
together periodically
during the course of
the year, because look
at all the learning that
can take place.”
C H A P T E R 4
Systems-Level DevelopmentBecause systems development is in its infancy, astrong focus on growing the knowledge and skill basein this area is required. Strategies include:
Finding ways to aggressively support the initiationand ongoing development of coordinated care sys-tems, especially at the Federal and State levels, forinstance:
Funding pilots in States with different types ofbenefit design and/or funding structures
Supporting person-to-person, State-to-State,and county-to-county networking, informa-tion sharing, strategy sharing, and tool development
Enhancing dissemination opportunities at the systems level, particularly with regard toeffective strategies and tools.
SAMHSA and other funders can target demon-stration funding for building systems of care thatcan easily access:
Different funding mechanisms
Various provider panels
A range of prevention, early intervention, treat-ment, rehabilitation, and recovery services
Treatment for people in all quadrants of the Co-Occurring Disorders by Severity Matrix(Appendix A).
SAMHSA and States could target research anddemonstration projects to identify ways that sys-tems can better provide coordination and wrap-around services to programs instead of just addingmore layers of bureaucracy. These activities shouldfocus on key issues, such as:
Providing a continuum of care and services
Making communication easier among differentsystem components for both consumers andproviders. With better communication, con-sumers would more easily move through care sys-tems by using whatever providers and programsthey need to address their disorders. Strengthenedcommunication would also help providers bettercoordinate care for people with co-occurring disorders, who often need a variety of services.
SAMHSA and States could develop resources forsystems. (SAMHSA could focus on the Statelevel, and States on their counties or regions.)Such resources include:
Model contracts
Network development strategies
Methods of modifying joint licensure/certifica-tion processes
Systemwide approaches to staff development
Involving stakeholders
Building on existing infrastructure rather thatcreating parallel systems
Monitoring and compliance issues.
Program SupportParticipants reported that receiving grant money fordemonstration projects or pilots was often a double-edged sword. They gained knowledge and skills andprovided treatment to people who needed it, but theprograms often disappeared at the end of the fundingcycle. As a countermeasure, people should focus onsustaining and integrating these demonstration proj-ects once funding has ended.
Similarly, demonstration and pilot projects oftenoperated outside of the State or county local benefitand funding design, making them difficult to sustainonce the Federal or special State funding ended. This
1 8
“If there's a pilot proj-
ect, then you think
about how you may
replicate it—what are
the things you're going
to learn from that
project—and be able
to have a strategic plan
in terms of what the
next steps would be.”
C H A P T E R 4
problem might be alleviated by specific strategies forprograms that operate within the State and localregulatory frameworks. An additional recommenda-tion, building internal financial support to replaceseed money and demonstration project funding,would also address this issue, for example:
Using grants to facilitate large-scale change inorganizations and systems to promote better inte-grated treatment for people with co-occurring disorders. The goal should be to make all mentalhealth and substance abuse treatment programs“co-occurring capable.”3
Creating “knowledge and skill transfer” sections of a central Web-based library and fosteringopportunities for face-to-face networking and conferences that focus on how to make program-ming for people with co-occurring disorders morefinancially viable.
Helping programs—with specific supports andrequirements—to convert these projects intoongoing business concerns once the demonstra-tion/pilot funding is finished (for project funders).
Building demonstration projects or granting seedmoney in conjunction with Federal, State, andlocal funders so that the Federal dollars are help-ing State and local working relationships to develop.
Continue to focus on developing and widely disseminating tools to help initiate and sustainprograms. Many outstanding tools are currentlyavailable, but there is a general lack of knowledgeabout them. Federal and State governments couldassist with:
Clinical and practice guidelines
Models and effective language
Workforce competencies
Strategic planning models
Training materials for all staff and consumers
Easy-to-use and cost-effective outcome measures
Administrative and managerial guidelines forrunning or partnering with these kinds of programs
A list of frequently asked questions—andanswers—about strategies for overcoming various obstacles.
Regulatory IssuesBoth providers and systems representatives said reg-ulatory and licensing contradictions and burdenswere the most frustrating obstacles they faced. Theseburdens consumed valuable staff resources and creat-ed complications for blending services in sensibleways for the consumer. At all levels—national,State, and local—simplifying the tangled regulatoryburden will go a long way toward promoting bettercare for people with co-occurring disorders. The rec-ommendations include:
SAMHSA could develop strategy toolboxes forState and local people to clarify and/or reduce regulatory licensure and other funding inconsis-tencies, duplications, and roadblocks. Providingdata on service outcomes from States that aremoving to national accreditation in lieu of locallicensing and certification would also be benefi-cial. In addition, data should be provided on thecosts—both financial and in human suffering—of contradictory, overlapping layers of regulation,compliance, and audits. SAMHSA’s technicalassistance centers could also help in this area,including the Addiction Technology TransferCenters (ATTC)—a nationwide, multidisciplinaryresource that draws on the knowledge and experi-ence of recognized leaders in the addiction field.
SAMHSA could help interface with the keyaccrediting bodies, aligning organizational stan-dards and treatment delivery. Also, facilitatingdialog among accrediting bodies, regulators at
3 This approach will build on the American Society of Addiction Medicine’s (ASAM) goal of making all addiction programs dual-diagnosis capable. ASAM publishes
national guidelines for the placement, continued stay, and discharge of people with alcohol and drug problems.
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C H A P T E R 4
every level, and systems of care for people with co-occurring disorders would raise awareness ofthe need for streamlined and more applicable certification and accreditation standards.
Workforce DevelopmentPrograms and systems of care are not alone in theirstruggle with workforce issues. In fact, they plaguebehavioral health and health care, along with otherservice industries nationwide. But programs servingpeople with co-occurring disorders encounter work-force issues that go beyond having to find qualified,caring people who are trainable and are willing towork for relatively low salaries.
Participants noted that many local settings try todevelop a trained workforce to serve in behavioralhealth care settings and, more specifically, in pro-grams for co-occurring disorders. In many cases, it is inefficient for local programs to create a work-force. Programs for co-occurring disorders often must retrain their existing behavioral health careworkforce.
Federal and State assistance is important to build up the number of caregivers who are knowledgeablein delivering care to people with co-occurring disorders. This process must incorporate both classroom-based education as well as on-the-job skill and attitude development. (This is differentfrom orientation, in-house training programs, andbroad-based State training that is meant to foster systems change.) This area requires more attention,but the following strategies may be beneficial:
SAMHSA, perhaps in conjunction with broaderHealth and Human Services (HHS) leadership,could initiate dialog with professional associations,including the American Psychiatric Association,the American Psychological Association, and theNational Association of Social Workers. Such dialog may produce ways of increasing the focuson serving people with co-occurring disorders via core curricula and postgraduate traininginternships.
SAMHSA could explore ways to promote dialogamong community colleges and other educationalfacilities. Such a process would help disseminatecurricula and associate degree programs that prepare students for working in the field of co-occurring disorders. In fact, some participantshad already developed local programs in theircommunity colleges to train behavior techniciansand other support personnel. SAMHSA is in anoptimum position to promote this approachnationwide and could also help States buildbehavioral health curricula into their State university systems, incorporating courses and/orspecialty programs. All behavioral health curriculashould stress competency building.
In conjunction with States, SAMHSA could convene meetings to discuss how to make it easierfor people already certified in one field to gain certification as a co-occurring disorder specialist.
RoadmapsThis project revealed that people already know agreat deal about initiating and sustaining program-ming for people with co-occurring disorders. There isa smaller but growing body of knowledge about “howto grow a system.” Yet much of this information is unavailable—especially to newer programs. It isimportant then to develop products that will serve as“roadmaps,” highlighting key decision points,resources, strategies, and potential landmines.
These products could be housed in a special sectionof the Web-based central library and might promoteincreased networking with existing programs.
Funding IssuesAlthough many programs and systems were able toovercome them, funding challenges are still very realand often complicate the processes of deliveringtreatment and building systems of care. Fundingissues require more than just identifying where themoney will come from and what it can be used for.Each funding stream—Federal, State, and local—carries its own accounting, documentation, licensure,
2 0
“SAMHSA could
approach the main
professional associa-
tions in psychology,
social work, and sub-
stance abuse about
the fact that a large
percentage of the
people we're serving
are co-occurring and
explain that curricula
and certification pro-
cesses should be
adjusted so that people
are coming out of
school with knowledge
on that subject and
are expected to get
updated.”
C H A P T E R 4
staffing, and other requirements and may definealmost identical treatment in different ways.Moreover, funding streams may target different typesof consumers and have disparate philosophies.Similar programs often have greatly different fundingexperiences.
The issue of funding is complicated by universal tension. From consumers to legislators, there is a tension between the desire for “pots of money” totreat specific populations and the desire to simplifyhow funding is administered.
Interestingly, funding is not necessarily a “problem tobe resolved,” but it is an area that would benefit frommore coordination. This is especially true for systemsthat almost always require funding from multiplesources. Programs within SAMHSA are exploringthis issue, and there are some other areas that areripe for further exploration.
Many States use Medicaid as a core component of their behavioral health funding. As a result, the Center for Medicaid and Medicare Services(formerly HCFA) should be invited to participatein dialogs with SAMHSA, State funders, StateMedicaid directors, other significant fundingsources, and trade and professional associations(especially those representing public purchasers).These discussions should focus on how to stream-line and coordinate funding requirements for thefollowing purposes:
Reducing the costs of administering the funds atevery level
Increasing the amount of funding for treat-ment instead of administration and benefitcoordination
Supporting local programs and systems of care by reducing the complications associatedwith accessing and using a variety of fundingstreams.
It is also important to consider the HealthInsurance Portability and Accountability Act(HIPPA), which protects workers and their fami-lies in terms of health insurance coverage. It alsocalls for the standardization of electronic patienthealth, administrative, and financial data as wellas security standards to protect the confidentialityand integrity of “individually identifiable healthinformation.” Implementing HIPAA could produce mixed results in terms of the regulatoryburdens for co-occurring disorder programs andsystems.
HIPAA may ease some obstacles by standardizingelectronic transaction processing. Items such asclaims, service authorizations, referrals, and otherelectronic transactions should become consistentacross disorders, thus reducing paperwork.However, HIPAA and 42 CFR-part 2 (the Federalconfidentiality section of the Substance AbusePatient Records Statute) are inconsistent on theirrequirements for privacy and for the consent andauthorization needed to release information bypatients. In other words, programs serving peoplewith mental disorders have different requirementsthan programs serving people with substanceabuse disorders.
This situation is complicated by a variety of Statelaws that govern privacy for people seeking sub-stance abuse treatment. SAMHSA reconciled theprivacy, consent, and authorization requirementscontained within both 42 CFR-part 2 and HIPAAand posted this work on its Web site in fall 2001. Followup clarification and additional dissemination activities would be helpful.
2 1
Glossary
2 3
Accreditation An extensive process whereby health care and behavioral health care organizationsapply, are surveyed, and receive certification for a set time period, indicating theymeet established national standards. The lengthy process involves policy develop-ment and standards of care based on strategic planning, system/organizational monitoring, and continuous improvement. The Joint Commission on Accreditationof Healthcare Organizations, the Rehabilitation Accreditation Committee, and theNational Committee for Quality Assurance are examples of national organizationsthat provide accreditation.
Clinical Guidelines A set of clinical standards that defines best practices for a particular disorder. Thesestandards can help evaluate treatment outcomes.
Continuum of Care An array of flexible service options designed to meet the needs of people with substance abuse and mental disorders. Treatment within the continuum ranges from least restrictive (outpatient) to most restrictive (inpatient) settings and is available to individuals based on clinical need during the course of treatment. (See System of Care.)
Co-Occurring Substance abuse and mental disorders that affect an individual simultaneously. In manyDisorders cases, the disorders are not treated in an integrated way, leading to less than desirable
outcomes. Co-occurring substance abuse and mental disorders are discussed in thisreport. However, outside of this report, the term can refer to other pairings of disorders.
County-Level The systems of care provided by counties, either directly or through subcontractedSystems relationships. (See System of Care.)
Gap Analysis A formal needs assessment that looks at existing systems of care in conjunction with the needs of particular populations. The findings from a gap analysis help determine necessary treatment services and enhancements, geographic accessibility,cultural barriers, and more. This process is critical for purchasers when developing RFPs. Providers and provider networks can also use this information tostrengthen their systems.
Health Insurance A complex set of Federal regulations and requirements intended to protect thePortability and security and confidentiality of health care information. Created in 1996, these Accountability Act regulations focus on policies, procedures, and data transactions within and across
health care and behavioral health care organizations.
Intergovernmental Usually a formal agreement between two or more government entities. These Agreements agreements describe the responsibilities each entity will assume in a coordinated
effort to affect service delivery to defined populations.
Level of Care A specific type of service intended to meet the medical and clinical needs of an individual with a substance abuse or mental disorder. Examples include outpatient,partial hospital, and residential. (See Continuum of Care.)
Memorandum of An agreement between two or more organizations to define a given relationship Understanding and each party’s responsibilities within the agreement. (See Intergovernmental
Agreements.)
Outcomes The desired results of a treatment intervention. Outcomes are measurable and shoulddemonstrate whether a particular treatment goal was achieved. Outcomes can beindividual or aggregate indicators of the level of success achieved during and after aparticular treatment intervention.
Provider A contractor or subcontractor who treats people with mental or substance abuse dis-orders. Usually, providers are community-based, for-profit, or nonprofit, but govern-ment agencies that assume the role of direct service delivery are also in this category.
Provider Network Agencies, professional groups, or professionals that align themselves in a formal orinformal way and provide a continuum of treatment services to defined populations.
Public Purchaser Mostly governmental entities that secure subcontractors through a procurementprocess and pay them to provide treatment to defined groups or populations.
Reimbursement The method for reimbursing providers for treatment delivery. There are a variety of ways Methodology to align payment with service delivery, including fee-for-service, capitation, and case rates.
Request for A process that enables purchasers to gather information from potential providers.Information An RFI can help a purchaser assess a provider’s capacity, experience, and interest in
delivering a particular service or continuum of treatment services.
Request for A process for purchasers to formally obtain a proposal from parties interested inProposal delivering treatment. This competitive process usually results in the selection of one
or more specific providers to deliver treatment through contractual arrangements.
Service Definitions The operational definition of specific treatment services that correspond to particularbilling codes. These codes become the mechanism for reimbursement.
Stakeholder Individuals or groups with an interest in the development, implementation, monitoring, and impact of treatment/support services.
Systems Administrators involved in overseeing a comprehensive continuum of treatmentAdministrators delivered to a defined population. (See System of Care.)
System of Care A comprehensive continuum of mental health, substance abuse, and other supportservices coordinated to meet the multiple, changing needs of people with substanceabuse and mental disorders.
Systems Level The public purchaser—usually the State mental health agency and the State sub-stance abuse agency—responsible for creating systems of care in partnership withcounties, regional authorities, and provider networks.
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Co-Occurring Disorders by Severity MatrixAPPENDIX A
2 5
Participants in this inquiry used a four-quadrantseverity matrix to categorize the co-occurring popu-lations they serve. The idea to use this matrix as atool emerged from discussions between the NationalAssociation of State Mental Health ProgramDirectors (NASMHPD) and the NationalAssociation of State Alcohol and Drug AbuseDirectors (NASADAD).
The matrix represents an initial effort to create aunifying language among service providers in thearea of co-occurring disorders. The quadrants identifythe continuum of these disorders as follows:
ILess severe mental disorder/less severe substance abuse disorder
IIMore severe mental disorder/less severe substance abuse disorder
IIILess severe mental disorder/more severe substance abuse disorder
IVMore severe mental disorder/more severe substance abuse disorder
Figure I: Quadrants describing the continuum of individuals with less to more severe mental disorders andless to more severe substance abuse disorders.
The matrix helped identify participants who servediverse populations and clarified language within theexpert panels and interviews. It also served as aframework for focus group participants to describetheir agencies’ services and clients.
On June 16 and 17, 1998, NASMHPD andNASADAD cosponsored the National Dialogue onCo-Occurring Mental and Substance Abuse Disorders.The meeting was supported by the Center for MentalServices (CMHS) and the Center for SubstanceAbuse Treatment (CSAT) of SAMHSA.
Participants developed a national framework forconsidering the needs of people with co-occurringdisorders and the systems-level requirements toaddress these needs. This new framework is similar to one developed in New York that determines thelocation within the service system in which peoplereceive care (e.g., primary health care, substanceabuse programs, mental programs) based on theseverity of their problems.
National Dialogue participants expanded on the NewYork model to include several noteworthy features.For instance, the revised framework now:
Is based on symptom multiplicity and severity, not on specific diagnoses
Uses language familiar to both mental health andsubstance abuse providers
Encompasses the full range of people with co-occurring disorders
Identifies windows of opportunity within whichproviders can act to prevent symptoms frombecoming more severe.
SAAS and the National Council used the graphicsversion of this national framework to support the panels’ nominee selection process. It also helpedguide discussions, particularly in the first panel meet-ing. For both the screening and panel discussions,the selected expert panel members representeddiversity in terms of the consumer populations theyserved, recognizing that barriers and solutions differbetween the various levels of problem severity.
APPENDIX B
Focus Group To Identify Barriers to Implementing Effective Treatment for Individuals With Co-Occurring Disorders
Name:
Title:
Organization:
Phone: Fax:
E-mail:
Co-Occurring Disorders by Severity MatrixPlease review the grid below and circle the severity quadrant that is most applicable to the individualsserved by the program or person being nominated.
Setting of Your Organization (circle one): Rural Urban
Description:
Describe the Co-Occurring Treatment Program (attach additional pages if necessary):
2 7
Nomination Form
ILess severe mental disorder/less severe substance abuse disorder
IIMore severe mental disorder/less severe substance abuse disorder
IIILess severe mental disorder/more severe substance abuse disorder
IVMore severe mental disorder/more severe substance abuse disorder
APPENDIX B
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Describe Evidence of Effectiveness (attach additional pages if necessary):
Any Additional Details About the Co-Occurring Population Served (e.g., adolescents, adults, women,racial minorities, all populations, etc.):
APPENDIX C
Expert Panel I: 12 ParticipantsRepresenting providers: 11Parent of consumer: 1States represented: PA, WI, AZ, TX, RI, MN, MI, NY, MA, CA, FLProviders serving children and adolescents: 4Medical director: 1
Expert Panel II: 12 ParticipantsRepresenting providers: 3Representing State mental health or substance abuse agencies: 4Representing county MH/SA agency: 1Representing regional advocacy group: 1Representing MH/SA trade association: 1Representing regional network: 1States represented: AZ, ME, FL, PA, NY, MA, KS, OH
Telephone ContactsCounty mental health/substance abuse directors: 2State medical director: 1State MH director: 1Physician/consultant: 1Statewide network contractor: 1Consumer consultant to States on program development: 1Multicounty provider network: 1
2 9
Profile of Participants in Expert Panels and Telephone Surveys
APPENDIX D
3 1
I. General Factors for Initiating Co-Occurring Programs
A. Critical issues or events
B. Clinical/practitioner/payer identification of needs
C. Mandate from payers and public authorities
D. Data showing the costs of recidivism for specific populations
E. Funding and grant availability
F. Leadership
II. Key Issues That Impact the Design and Implementation of Programs and Systems
A. Funding
1. Categorical funding—funding restricted to specified populations
B. Distance between mental health and substance abuse professionals and/or sites (always a problem if either the clients or the service providers have to travel between sites)
C. Workforce issues
1. Lack of trained staff 2. Difficulty finding able and willing psychiatrists 3. Finding staff who can learn treatment modalities and be client centered 4. Service providers who do not see or identify a need for co-occurring disorders treatment
D. Regulatory/funding/administrative requirements
1. Site certification differences (State and local levels)2. Separate funding streams, with separate accounting, audit, and other requirements3. Separate regulatory systems and requirements4. Separate State/county data systems, making it difficult to obtain good data about co-occurring
disorders within existing systems—many programs had to build their own (i.e., unfunded mandates)5. Diverse legal confidentiality requirements6. Regulations and/or funding requirements addressing abstinence7. Difficulty getting permits for facilities8. Lack of standardized accreditation for co-occurring disorders programs9. A greater number of “hoops to jump through” than for single-diagnostic programs
Findings From Expert Panel I
APPENDIX D
E. Continuum of care issues
1. Limited access to psychiatrists when individuals are in crisis2. Lack of detox facilities and payment3. Lack of a co-occurring continuum of care and services4. Limited followup funds and programs
F. Wraparound services issues
1. Lack of funding for family treatment2. Lack of access to medical care and all ancillary services3. Cost of prescription medications4. Lack of supportive housing5. Lack of transportation, especially when services are geographically diffuse6. Lack of child care
G. Service delivery issues
1. Lack of clinical practice guidelines2. Disagreement within and between fields as to appropriate treatment modalities, lengths of stay, etc.3. Lack of respect between fields4. Rigid treatment modalities (i.e., therapeutic communities) in either service area5. Fixed lengths of stay6. Closed referral system7. Limited research, especially on special populations like adolescents and transitional-aged youth8. Lack of standard, effective outcome tools9. Caseload management10. Lack of informative material for staff, clients, and families
H. Organizational issues
1. Outdated provider organization policies that do not support treatment and programs for people with co-occurring disorders
2. Many small organizations involved—difficulty accessing capital to upgrade infrastructure
III. Effective Strategies for Overcoming, Avoiding, and Defusing Barriers When Initiating Programs(Beginning With What You Know and Growing It)
A. Patching together local resources, existing resources, and personal, which can provide seed dollars
B. Increasing awareness of client needs among direct service providers so that they support the programming (at least in theory)
3 2
APPENDIX D
C. Proximity/colocation
1. Joint staff meetings between and among organizations that are partnering2. Staff from each specialty colead all programs and groups3. Staff from one program in the same location as staff from another (i.e., mental health case work
located at a substance abuse treatment facility)
D. Understanding that it takes time
E. People who can serve as “bridges” between groups
F. Data on effectiveness
1. Data on relapse rates often comes first—either for substance abuse or hospitalization or even more intensive treatment
G. Assuming a problemsolving approach in working with other organizations, divisions, units, and programs
1. Provide services in other organizations, helping them with their problems2. Starting with “toughest” clients can show dramatic improvements quickly
H. Build on individual and organizational relationships
I. Incremental implementation—helps with mastery, decreases sense of being overwhelmed, and eases staff and client transitions
1. Incremental inclusion of a mental health diagnosis into substance abuse programs2. Incremental programming
J. Steady, supportive, and proactive psychiatrist who knows both areas
K. Assessment and other tools
1. Outcomes2. Clinical guidelines3. Vocabulary
IV. Supports for Effective Programs
A. Supports for program initiation
1. Consumers and family members who help raise awareness and money2. Put as much money and energy as you can into staff training3. Import staff, especially in leadership positions4. Administrator and CEO support, from all agencies if possible5. Take core staff from existing programs and use them to open new programs—infuses competency,
confidence, and culture
3 3
APPENDIX D
B. Supports for program continuance
1. Put as much money and energy as you can into staff training2. Ongoing supervisor training (supervisors need to make it part of the culture)3. Developing and nurturing program culture4. Opportunities for staff to socialize together at all levels (e.g., picnics, graduation)
C. Source of needed supports
1. Federal GovernmentDisseminating information to a wide group (e.g., current findings and lessons from pilot projects, demo projects, research grants, meetings)
2. StateState trade associations coming together and working on joint projects
3. Level not importantPeer mentoring on starting, building, and running a co-occurring disorders program—networking
V. Other Findings
A. Descriptions of unserved or underserved populations
1. Middle of quadrants (people who cluster near the center line)2. Children3. Children of people with co-occurring disorders4. Families of people with co-occurring disorders (e.g., spouses, parents, siblings)5. Gay-lesbian-bisexual-transsexual6. Transitional-age youth, 16-247. Specific cultural and linguistic groups (varies by location), usually based on a shortage of therapists
who speak certain languages and/or who understand cultural issues8. Tridiagnosed—substance abuse-mental illness-physical disability (physical and/or cognitive)9. People in either the juvenile or criminal justice systems10. Grey zone (i.e., too much to qualify for Medicaid/public funds, no health insurance, underinsured)11. Noncustodial parents12. People who do not meet rigid diagnostic standards to qualify for co-occurring programs13. People who avoid treatment because of stigma14. Homeless15. Elderly
B. Description of growing and emerging populations
1. “Older people” – between 40 and 552. Younger people and children (should be doing treatment in elementary schools, not just awareness)
3 4
APPENDIX D
C. Gaps in service continuum and systems
1. Role of consumers and family members2. Recovery models3. Knowledge and skills
D. Core competencies needed for effective programming
1. ICRC core competencies (18) (Joe Hyde)2. AZ DBHS-developed core competencies3. MA-developed core competencies
E. Training and curricula
1. Harris County programs at the community college, the continuing education arm of the local university, and the nursing school to train and recruit staff
2. Los Angeles County dual diagnosis certification program (30 people at a time—half mentalhealth, half substance abuse)
3. New York State example (staff members sit through programs as if they were clients—about 60hours per employee)
4. Behavior tech training course (Project PARS)5. Shadow training (Bay Cove)6. Latino Counselor-in-Training Program (RI)7. Rhode Island example (statewide curriculum committee—get input from actual providers, not
just higher ups)
F. What is needed
1. Other knowledge and skills acquisition needs and strategies2. Need staff who “play well with others”3. Motivational interviewing that changed practices in Rhode Island4. Need a best practice about when to start medication treatment on a patient following detox and
other similar clinical guidelines
3 5
Findings From Expert Panel IIAPPENDIX E
I. Early Stages: Initiation of Dialog—Leading up to Change
A. External factors
1. Suicides2. Violence3. Drug overdoses4. Closure and/or transition from State hospitals to communities5. Consumer dissatisfaction6. Consumer/family stories7. HIV/AIDS8. Grassroots advocacy9. Privatization of services10. Managed care
B. Federal dialog
1. SAMHSA2. CSAT/CMHS3. Congressional activity4. TIPs/TAPs5. ATTCs6. Transfer of technology7. Funding priorities
C. Role of collateral systems
1. Mental health2. Substance abuse3. Child welfare4. Juvenile justice5. Adult corrections6. Jails7. Juvenile corrections8. Medicaid authorities9. Domestic violence10. Other social service agencies
D. Counties
1. Relationship between counties and States2. Role of counties as providers3. Relationship between counties and regional systems4. Role of counties as health providers
3 7
APPENDIX E
E. Regional models
1. Privatization2. Provider collaboration3. Local emphasis4. Potential efficiencies
F. Customer demands
1. People in collateral systems not happy2. Consumer/family dissatisfaction3. Criteria for satisfaction4. Necessary responses5. Who needs to be at the table
G. Other external forces
1. Mental service planning councils2. Professional and trade associations3. Colleges and universities4. Drug and mental health courts5. Related community resources
H. Internal dialog (how to best serve people with co-occurring disorders)
1. Diagnosis versus function2. Problem identification3. Workgroups4. Study sessions5. Task forces6. Role of crisis systems7. Defining collaboration (administrative and clinical)
I. Role of leadership
1. Factors that affect leadership2. Convening dialog3. Defining vision and values4. Best practices5. Research to practice6. Standards of care7. System mandates8. Steps necessary prior to MOUs and IGAs9. What should collaboration look like
3 8
APPENDIX E
II. Barriers to Change
A. Regulatory barriers
1. Licensure regulations2. Legal mandates of various State agencies3. Different policies and procedures4. Different operating guidelines5. Medicaid regulations6. Lack of clear guidelines for developing IGAs and MOUs7. Categorical funding8. Legislative rules and regulations9. Procurement regulation
B. Agency barriers
1. Diagnostic criteria2. Different funding requirements3. Agencies not working together4. Different agency mandates (e.g., child welfare, corrections, treatment)5. Turf battles6. Friction between State, county, and local jurisdictions7. Bureaucracies interfering with work in the trenches8. Tendency to make questionable requirements 9. Accountability more complicated than necessary10. Data systems not compatible or unable to communicate11. Specific procedure codes for reporting services not always compatible
C. Organizational barriers (provider)
1. Different organizational cultures2. Licensure requirements3. Accreditation4. Training needs of staff at all levels5. Managed care not always flexible or compatible with changing needs6. Overwhelming paperwork requirements7. Workforce issues—availability of qualified, competent staff8. Midlevel management training not always available9. Current knowledge and research from the field not always available
3 9
APPENDIX E
III. Strategies for Overcoming Barriers
A. Programmatic and systems strategies
1. Start small—pilot and demonstration projects2. Collaboration with other agencies and provider systems3. Cross-training4. Engage willing partners for collaboration5. Create staff and provider incentives6. Collaborative multidisciplinary teams with families and consumers7. Network development8. Home-grown provider networks9. Keep systems local and community-based10. Parallel agencies coming together11. Utilize multiple contracts to create greater flexibility12. Dual licensure
B. Funding strategies
1. Pool resources to build pilot and demonstration projects2. Utilize procurement process to align desired system changes with funding3. Utilize MOUs and IGAs that can evolve over time and facilitate system change4. State procurements that structure funding for integrated and co-occurring systems, allowing for
creativity5. Using funding from one system to purchase and integrate services from another system6. Flexible funding7. Build a mosaic of funding
C. Opportunities for leadership
1. Use advocacy to foster change2. Engage other leaders to move agendas forward3. Apply external pressure in a positive way4. Collaboration at the highest levels of leadership5. Figure out what all sides need to move forward6. Develop criteria for agreements/MOUs and IGAs7. Keep your eyes on the big picture while taking small steps8. Use licensure, procurement, payment methodologies, and policies 9. Public/private funding opportunity10. Funding not the only solution11. Expansion of covered services12. Other forms of financing (e.g., cap)
4 0
APPENDIX E
IV. Supports Needed To Move Forward
A. Dissemination of research and best practices
1. State offices2. National organizations3. Trade associations4. Universities and colleges5. Accreditation organizations6. TIPs and TAPs7. Moving toward outcomes8. Public health9. State and national meetings10. Technical assistance
B. Training supports
1. Cross-trainingCorrectionsMental healthSubstance abuseChild welfareLaw enforcementDomestic violence
2. Training throughout all organizational levels3. Time off and other staff incentives4. Training curricula and materials5. Customized training6. Clinical and administrative training and cross-training7. Strategic planning8. Mentoring
C. Workforce supports
1. Recruitment2. Retention3. Career ladders4. Field placements5. Training6. Continuing education7. Productivity8. Cultural diversity and competency9. Role of consumers and families10. Procurement11. Alternative financial models (local, State, and Federal)12. Regulatory
4 1
D. Administrative supports (local, State, and Federal)
1. Licensing2. Credentialing3. Procurements4. Alternative financial money5. Regulatory changes6. Legislative collaboration
4 2
APPENDIX E
The State Associations of Addiction Services andthe National Council for Community BehavioralHealthcare used a multifaceted methodology to create the following, one-of-a-kind collection of co-occurring disorder training materials.
SAAS and NCCBH polled their State associationand provider members to identify training curriculathat could help people develop core competencies.Participants in this project also made significantcontributions. In addition, SAAS and NCCBHasked the people they initially polled to identifyother experts who could recommend additionaltraining curricula—a process that gave voice to Stateleaders.
As a final step, Dr. Ken Minkoff—a nationallyrenowned expert on co-occurring disorders—reviewed the list to make certain all items were onpoint. Although it is not exhaustive, this unique collection includes resources for beginner, interme-diate, and advanced audiences in a variety of electronic and other formats. There are even programs that offer continuing education credits.Although some of the items on the list are free, others must be purchased.
The field of co-occurring disorders is rapidly evolv-ing. As a result, it is likely that additional trainingmaterials will continue to emerge, and the SAMHSACenter for Mental Health Services CommunityAction Grants are potential sources of support. Theyenable communities to convene partners, build consensus, eliminate barriers, and adapt service models that meet local needs. Encouragingly, somerecent grantees chose to focus on co-occurring mental and substance abuse disorders.
Two unexpected observations emerged throughoutthis project. First, although participants providedanecdotal evidence, there was a lack of any credibletools and effectiveness data to assess co-occurringdisorder training curricula.
Second, many of the items in this compendium aregeared to specific populations. Curricula for correc-tional populations were the most prevalent, whereasitems for adolescents were the least prevalent. Someitems deal with the needs of women and specificracial groups. However, there is an apparent need formore items to cover these areas.
Training CurriculaAPPENDIX F
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4 5
APPENDIX G
The
“Tr
aini
ng o
n Tr
eati
ng O
ffend
ers
Wit
h C
o-O
ccur
ring
Dis
orde
rs”
prog
ram
can
be
tailo
red
to t
he s
peci
fic n
eeds
of t
he r
eque
stin
g ag
ency
and
del
iver
ed o
n si
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loca
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on p
rovi
ded
by t
he r
eque
stin
g ag
ency
.
Offe
rs t
echn
ical
ass
ista
nce
to p
lan,
impl
emen
t, an
d op
er-
ate
appr
opri
ate,
cos
t-ef
fect
ive
prog
ram
s. T
he G
ains
Cen
ter
deve
lops
sta
ff tr
aini
ng c
urri
cula
for
Stat
es, l
ocal
i-ti
es, a
nd c
rim
inal
just
ice
and
prov
ider
org
aniz
atio
ns in
the
proc
ess
of d
evel
opin
g or
impl
emen
ting
co-
occu
rrin
gdi
sord
er s
ervi
ces
for
thos
e in
the
just
ice
syst
em.
Thi
s m
anua
l is
avai
labl
e on
line
. A
sta
tem
ent c
redi
ting
the
auth
ors
and
The
Inf
orm
atio
n E
xcha
nge,
Inc
., m
ust a
ccom
pany
any
use
of th
ese
mat
eria
ls.
The
man
ual i
s sp
lit u
p in
to n
umer
ous
Web
pag
es b
ecau
se
of it
s le
ngth
(ab
out
165
prin
ted
page
s). T
he fi
rst
sect
ion
revi
ews
liter
atur
e co
ncer
ning
thi
s po
pula
tion
; the
sec
ond
sect
ion
is a
gui
de fo
r se
ttin
g up
a c
ross
-tra
inin
g pr
ojec
t;an
d th
e th
ird
sect
ion
is a
mod
el, 1
2-se
ssio
n cu
rric
ulum
that
cou
ld b
e us
ed fo
r tr
aini
ng p
rofe
ssio
nals
abo
ut t
his
popu
lati
on.
A 3
-hou
r co
urse
tha
t pr
ovid
es n
eed-
to-k
now
info
rmat
ion
abou
t du
al d
isor
ders
. Spe
cific
info
rmat
ion
focu
ses
on t
hege
nera
l tre
atm
ent
need
s re
late
d to
dua
l dis
orde
rs a
s w
ell
as p
harm
acol
ogic
al m
anag
emen
t is
sues
.
Cos
t: $
40–I
nter
net v
ersio
n; $
55–h
ard
copy
form
at—
inst
ruct
or:
Kev
in S
chee
l.
OJP
On
site
Tra
inin
gPr
og
ram
s
The
Gai
ns
Cen
ter
tech
-n
ical
ass
ista
nce
, cu
r-ri
culu
m d
evel
op
men
t,cu
sto
miz
ed t
rain
ing
Dev
elo
pin
g a
Cro
ssTr
ain
ing
Pro
ject
fo
rSu
bst
ance
Ab
use
,M
enta
l Hea
lth
an
dC
rim
inal
Ju
stic
ePr
ofe
ssio
nal
s W
ork
ing
wit
h O
ffen
der
s w
ith
Co
-Exi
stin
g D
iso
rder
s(S
ub
stan
ce A
bu
se/
Men
tal I
llnes
s)
Du
al D
iag
no
sis
Part
1:
Co
nce
pts
an
dTr
eatm
ent
Issu
es
Yes
Yes
Yes
Yes
(wit
hau
thor
an
d so
urce
cita
tion
)
http
://w
ww.
ojp.
usdo
j.gov
/cpo
/co
nfer
ence
s.htm
Offi
ce o
f Jus
tice
Pro
gram
s
The
GA
INS
Cen
ter
262
Del
awar
e A
venu
eD
elm
ar, N
Y 1
2054
ph
one:
(80
0) 3
11-G
AIN
fax:
(51
8) 4
39-7
612
e-m
ail:
gain
s@pr
ainc
.com
Ber
t Pe
pper
, M.D
., an
d Ed
war
d L.
Hen
dric
kson
, M.S
.T
he I
nfor
mat
ion
Exch
ange
, Inc
.12
0 N
orth
Mai
n St
reet
New
Cit
y, N
Y 1
0956
1996
http
://w
ww.
toad
.net
/~ar
ctur
us/
dd/d
dhom
e.ht
m
Han
ley
Haz
elde
n on
line
cour
ses
atth
e H
azel
den
Dis
tanc
e Le
arni
ngC
ente
r fo
r A
ddic
tion
Stu
dies
http
://w
ww.
dlca
s.com
/co
urse
listin
g.ht
ml
DLC
AS
P.O
. Box
176
Cen
ter
Cit
y, M
N 5
5012
-026
6ph
one:
(80
0) 3
28-9
000
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
4 6
APPENDIX G
A 3
-hou
r co
urse
tha
t pr
ovid
es d
etai
led
info
rmat
ion
abou
tth
e m
ore
prev
alen
t di
sord
ers
in c
hem
ical
ly d
epen
dent
popu
lati
ons.
The
cou
rse
incl
udes
spe
cific
dia
gnos
tic
and
trea
tmen
t co
nsid
erat
ions
for
moo
d di
sord
ers,
anxi
ety
dis-
orde
rs, p
erso
nalit
y di
sord
ers,
and
psyc
hoti
c di
sord
ers.
Cos
t: $
40–3
hou
rs–I
nter
net v
ersio
n; $
55–h
ard
copy
fo
rmat
—in
stru
ctor
: K
evin
Sch
eel.
The
Add
icti
on T
echn
olog
y Tr
ansf
er C
ente
r of
New
Engl
and
offe
rs o
nlin
e ed
ucat
ion
prog
ram
s.
The
“C
hem
ical
Dep
ende
ncy”
cou
rse
prov
ides
an
over
-vi
ew o
f the
con
nect
ion
betw
een
Post
-Tra
umat
ic S
tres
sD
isor
der
(PT
SD)
and
chem
ical
dep
ende
ncy.
Bot
h co
ndi-
tion
s ar
e di
scus
sed
as t
o th
eir
diag
nost
ic c
rite
ria,
pre
sent
-in
g sy
mpt
omat
olog
y, b
iolo
gica
l asp
ects
, and
pre
disp
osin
gva
riab
les.
The
“D
ual D
iagn
osed
” co
urse
intr
oduc
es a
nd/o
r ex
pand
sth
e cl
inic
ian’
s kn
owle
dge
of s
peci
fic t
reat
men
t ap
proa
ches
repr
esen
ting
inte
grat
ed t
reat
men
t fo
r pe
ople
suf
feri
ngw
ith
emot
iona
l and
add
icti
ve d
isor
ders
. It
expl
ores
key
fact
ors
in t
he r
ecov
ery
proc
ess,
incl
udin
g m
etho
ds fo
rim
prov
ing
mot
ivat
ion,
rai
sing
aw
aren
ess
leve
ls, a
nd
focu
sing
on
skill
s tr
aini
ng.
Du
al D
iag
no
sis
Part
2:
The
Prev
alen
tD
iso
rder
s
Ch
emic
al D
epen
den
cyan
d P
ost
-Tra
um
atic
Stre
ss D
iso
rder
Du
al D
iag
no
sed
Trea
tmen
t: A
MA
P to
Rec
ove
ry
Yes
Yes
Yes
Han
ley
Haz
elde
n on
line
cour
ses
atth
e H
azel
den
Dis
tanc
e Le
arni
ngC
ente
r fo
r A
ddic
tion
Stu
dies
http
://w
ww.
dlca
s.com
/co
urse
listin
g.ht
ml
DLC
AS
P.O
. Box
176
Cen
ter
Cit
y, M
N 5
5012
-026
6ph
one:
(80
0) 3
28-9
000
Cen
ter
for
Alc
ohol
an
d A
ddic
tion
Stu
dies
B
row
n U
nive
rsit
yB
ox G
-BH
Pr
ovid
ence
, RI
029
12
(p)
401-
444-
1808
(f
) 40
1-44
4-18
50
http
://w
ww.
caas
.bro
wn.
edu/
ATTC
-NE
Cen
ter
for
Alc
ohol
an
d A
ddic
tion
Stu
dies
B
row
n U
nive
rsit
yB
ox G
-BH
Pr
ovid
ence
, RI
029
12
(p)
401-
444-
1808
(f
) 40
1-44
4-18
50
http
://w
ww.
caas
.bro
wn.
edu/
ATTC
-NE
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
4 7
APPENDIX G
Tho
ugh
not t
ruly
a tr
aini
ng m
anua
l, th
is se
rvic
e gu
idel
ine
docu
men
t is a
read
y so
urce
of t
rain
ing
info
rmat
ion.
Thi
s pr
ogra
m d
escr
ibes
the
act
ivit
ies
of t
he A
rizo
naIn
tegr
ated
Tre
atm
ent
Con
sens
us P
anel
, whi
ch d
evel
oped
the
visi
on, p
rinc
iple
s, go
als,
obje
ctiv
es, a
nd s
trat
egie
s fo
rth
e lo
ng-t
erm
impl
emen
tati
on o
f int
egra
ted
trea
tmen
tse
rvic
es in
Ari
zona
.
The
pro
gram
des
crib
es t
he b
asic
pro
blem
s w
ith
the
curr
ent
trea
tmen
t of
indi
vidu
als
wit
h co
-occ
urri
ng d
isor
ders
and
the
stra
tegi
es t
hat
have
pro
ven
to b
e ef
fect
ive
in im
prov
-in
g tr
eatm
ent.
It a
lso
delin
eate
s th
e vi
sion
and
pri
ncip
les
that
wer
e us
ed t
o de
sign
an
inte
grat
ed d
eliv
ery
syst
em.
The
cou
rse
is a
n in
trod
ucti
on to
co-
occu
rrin
g di
sord
ers a
ndis
mea
nt fo
r all
leve
ls of
staf
f. It
last
s app
roxi
mat
ely
1.5
hour
s.
The
Cen
ter
offe
rs t
he s
ix fo
llow
ing
prog
ram
s—al
l of
whi
ch a
re d
esig
ned
to e
nhan
ce e
valu
atio
n ca
paci
ty:
1.T
he C
onsu
ltatio
n Pr
ogra
m—
cons
ulta
tion
tai
lore
d to
the
need
s of
indi
vidu
al p
roje
cts
2.Th
e To
pica
l Eva
luat
ion
Net
wor
ks—
prov
ide
a fo
rum
for
ongo
ing
dial
og v
ia e
lect
roni
c co
nfer
enci
ng3.
The
Too
lkit
Prog
ram
—pr
ovid
es e
valu
ator
s w
ith
test
edm
etho
dolo
gies
and
inst
rum
ents
rela
ted
to sp
ecifi
c to
pics
4.T
he M
ater
ials
Pro
gram
—an
eva
luat
ion
mat
eria
ls
prog
ram
tha
t su
pplie
s ev
alua
tors
wit
h or
igin
al p
aper
son
sel
ecte
d to
pics
and
iden
tifie
s re
leva
nt li
tera
ture
in
the
fiel
d5.
The
Min
i-G
rant
Pro
gram
—pr
ovid
es s
eed
gran
ts fo
rsi
gnifi
cant
eva
luat
ions
in t
he a
rea
of a
dult
men
tal
heal
th s
yste
ms
chan
ge6.
The
Trai
ning
Pro
gram
—de
sign
ed to
enh
ance
the
eval
-ua
tion
ski
lls o
f pro
duce
rs a
nd c
onsu
mer
s of
eva
luat
ions
.
Stat
e o
f A
rizo
na
Serv
ice
Plan
nin
gG
uid
elin
es
Co
-Occ
urr
ing
an
dSu
bst
ance
Dis
ord
ers
(ed
ited
ver
sio
n)
2000
Ari
zon
a In
teg
rate
dTr
eatm
ent
Serv
ices
Co
nse
nsu
s Pa
nel
Trai
nin
g
The
Eval
uat
ion
Cen
ter@
HSR
I To
olk
it:
Eval
uat
ing
Su
bst
ance
Ab
use
in P
erso
ns
wit
hSe
vere
Men
tal I
llnes
s
Yes
Yes
Stat
e of
Ari
zona
http
://w
ww.
trea
tmen
t.org
/To
pics
/AZ_
guid
elin
es.p
df
Aut
hore
d by
: Ken
neth
Min
koff,
M.D
.12
Jef
fers
on D
rive
Act
on, M
A 0
1720
781-
932-
8792
, x31
1K
min
kov@
aol.c
om
Ari
zona
Int
egra
ted
Trea
tmen
tSe
rvic
es C
onse
nsus
Pan
el
http
://w
ww.
hs.st
ate.
az.u
s/bh
s/ai
tcp.
htm
SAM
HSA
, Cen
ter
for
Men
tal
Hea
lth
Serv
ices
Aut
hors
:K
im T
. Mue
ser,
Rob
ert
E. D
rake
,R
obin
E .C
lark
, Gre
gory
J. M
cHug
o,C
arol
yn M
erce
r-M
cFad
den,
and
The
iman
H. A
cker
son
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
4 8
APPENDIX G
New
ly d
evel
oped
tra
inin
g m
anua
l and
par
tici
pant
w
orkb
ook
for
trai
ning
clin
icia
ns in
gro
up w
ork
wit
hof
fend
ers
who
hav
e co
-occ
urri
ng d
isor
ders
. Cur
rent
lybe
ing
field
-tes
ted.
A g
uide
to
prog
ram
impl
emen
tati
on fo
r du
al/m
ulti
ple
diso
rder
s. It
s fo
rms,
clin
ical
too
ls, a
nd s
taff
deve
lopm
ent
crit
eria
pro
vide
a fo
unda
tion
for
prog
ram
dev
elop
men
tan
d tr
eatm
ent
inte
rven
tion
s in
the
sub
stan
ce a
buse
and
men
tal h
ealt
h tr
eatm
ent
sett
ings
.
see
abov
e
Mul
tipl
e tr
aini
ng m
anua
ls fo
r Fl
orid
a’s
Dep
artm
ent
ofC
orre
ctio
ns p
erso
nnel
who
wor
k w
ith
offe
nder
s di
agno
sed
wit
h co
-occ
urri
ng d
isor
ders
.
Co
-Occ
urr
ing
Dis
ord
ers
Trea
tmen
t M
anu
al
Men
tal I
llnes
s, D
rug
Ad
dic
tio
n a
nd
Alc
oh
ol-
ism
, MID
AA
(R),
MIC
A
MID
AA
Ser
vice
Man
ual
:A
Ste
p b
y St
ep G
uid
e to
Inte
gra
ted
Tre
atm
ent,
Pro
gra
m D
evel
op
men
tan
d S
ervi
ces
for
Du
alD
iag
no
sis
Phas
e I D
ual
Dia
gn
osi
sG
rou
p T
reat
men
tM
anu
al
Yes
Yes
Yes
Sunc
oast
Pra
ctic
e an
d R
esea
rch
Col
labo
rati
veU
nive
rsit
y of
Sou
th F
lori
da
Flor
ida
Men
tal H
ealt
h In
stit
ute
1333
0 B
ruce
B. D
owns
Bou
leva
rdTa
mpa
, FL
Rog
er H
. Pet
ers,
Ph.D
. D
epar
tmen
t of
Men
tal H
ealt
h La
w a
nd P
olic
yph
one:
813
-974
-192
3fa
x: 8
13-9
74-9
327
Aut
hore
d by
Kat
hlee
n Sc
iacc
a, M
.A.
299
Riv
ersi
de D
rive
, 3E
New
Yor
k, N
Y 1
0025
Man
uals
are
$65
eac
h, p
lus s
hipp
ing
Aut
hore
d by
Rog
er H
. Pet
ers,
Ph.D
.,an
d H
olly
Hill
s, Ph
.D.
Uni
vers
ity
of S
outh
Flo
rida
Flor
ida
Men
tal H
ealt
h In
stit
ute
Flor
ida
Dep
artm
ent
of C
orre
ctio
nsB
urea
u of
Sub
stan
ce A
buse
Prog
ram
Ser
vice
sTa
llaha
ssee
, FL
Pam
Den
mar
k, B
urea
u C
hief
(850
) 41
0-44
30
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
4 9
APPENDIX G
Onl
ine
publ
icat
ion
that
is n
ot t
ruly
a t
rain
ing
man
ual
but
can
be u
sed
as s
uch.
I.M
ISA
: Int
egra
ted
Con
cept
s an
d A
ppro
ache
s—M
inko
ff’s
para
llels
are
pres
ente
d al
ong
with
a re
view
of
the
com
plex
itie
s th
at m
ulti
ple
diso
rder
s m
ay p
rese
ntfo
r en
gage
men
t, di
agno
sis,
trea
tmen
t, an
d re
cove
ry.
II.
MIS
A: T
reat
men
t an
d Su
ppor
ts—
Incl
udes
indi
vidu
-al
ized
app
roac
hes
to d
evel
opin
g tr
eatm
ent
stra
tegi
esan
d re
late
d le
vels
of s
uppo
rt, a
s w
ell a
s th
e ro
le o
fca
se m
anag
emen
t in
pro
vidi
ng t
he c
onti
nuit
y, li
nk-
age,
and
sup
port
s ne
eded
to
faci
litat
e re
cove
ry.
III.
MIS
A R
ecov
ery,
Reh
abili
tati
on, a
nd S
elf H
elp:
Wha
t, W
hen,
and
How
—T
his
sem
inar
focu
ses
onth
e in
tern
al p
roce
ss o
f rec
over
y, s
tage
s, an
d po
ssib
lesu
ppor
ts n
eede
d. I
t al
so in
clud
es t
he t
ypes
of s
truc
-tu
res
and
uses
of p
sych
iatr
ic r
ehab
ilita
tion
in fa
cili-
tati
ng r
ecov
ery
and
prov
idin
g ne
eded
ski
lls a
ndal
tern
ativ
e co
ping
str
ateg
ies.
Du
al D
iso
rder
sR
eco
very
Co
un
selin
g
Co
re T
rain
ing
Co
urs
esfo
r M
anag
emen
t o
fM
ISA
Tre
atm
ent
and
Acc
om
mo
dat
ion
Pro
gra
ms
Yes
NID
A A
ppro
ache
s to
Dru
g A
buse
Cou
nsel
ing
Aut
hore
d by
Den
nis C
. Dal
ey, M
.S.W
.A
ssist
ant P
rofe
ssor
of P
sych
iatr
y an
d Pr
ogra
m D
irect
or
Cen
ter
for
Psyc
hiat
ric
and
Che
mic
al D
epen
denc
y Se
rvic
es
Uni
vers
ity
of P
itts
burg
h M
edic
al C
ente
r W
este
rn P
sych
iatr
ic I
nsti
tute
an
d C
linic
38
11 O
’Har
a St
reet
Pi
ttsb
urgh
, PA
152
13
http
://1
65.1
12.7
8.61
/AD
AC/
AD
AC3.
htm
l
PA M
ISA
RFP
Req
uire
d Tr
aini
ng—
Penn
sylv
ania
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
5 0
APPENDIX G
IV.
MIS
A C
risi
s an
d R
elap
se I
nter
vent
ion—
Rev
iew
of:
The
cyc
le o
f cri
sis
vuln
erab
ility
, cri
sis
stat
e, a
nd
reso
luti
onPr
even
ting
a c
risi
s—cr
eati
ng s
itua
tion
sD
esig
ning
inte
rven
tion
s fo
r lo
wer
ing
arou
sal
Cre
atin
g op
port
unit
y fo
r te
achi
ng n
ew c
opin
g sk
ills
in t
he d
irec
t af
term
ath
of a
cri
sis.
V.M
ISA
Gro
ups a
nd G
roup
s Ski
lls—
Rev
iew
s prin
cipl
esan
d sk
ills
need
ed t
o de
velo
p sp
ecifi
c ki
nds
of m
odal
-it
ies
and
grou
p go
als,
norm
s, an
d pr
oces
ses.
Psyc
ho-
educ
atio
nal a
nd s
kills
-bas
ed g
roup
s ar
e a
maj
or fo
cus.
VI.
MIS
A a
nd P
sych
opha
rmac
olog
y: A
n O
verv
iew
—Pa
rt 1
rev
iew
s ba
sic
clas
ses
of p
sych
oact
ive
med
ica-
tion
s, po
tent
ial m
ajor
sid
e ef
fect
s, an
d in
tera
ctio
ns.
Part
2 r
evie
ws
stre
et d
rugs
and
alc
ohol
and
the
iref
fect
s.
VII
.M
ISA
: Wor
king
Res
pect
fully
wit
h Fa
mily
Mem
bers
and
Sign
ifica
nt O
ther
s—T
his
sem
inar
exa
min
es t
hece
ntra
lity
and
impa
ct o
f fam
ilies
of o
rigi
n an
d ot
her
cons
truc
ted
“fam
ilies
.”
VII
I.Et
hics
and
Bou
ndar
ies
for
Effe
ctiv
e M
ISA
Pra
ctic
e—
Thi
s co
urse
add
ress
es b
asic
eth
ical
pri
ncip
les
onw
hich
all
hum
an-s
ervi
ce e
ndea
vors
are
bas
ed.
IX.
MIS
A T
reat
men
t Pla
nnin
g an
d D
ocum
enta
tion
Issu
es—
Prin
cipl
es o
f col
labo
rati
ve t
reat
men
t pl
anni
ng.
X.
MIS
A P
ract
ice
Prin
cipl
es fo
r C
onti
nuou
s Q
ualit
yIm
prov
emen
t an
d C
olla
bora
tion
—Pr
inci
ples
for
inco
rpor
atin
g th
e at
titu
des
and
skill
s ne
eded
for
effe
ctiv
e pr
acti
ce, w
orki
ng in
col
labo
rati
on w
ith
othe
rs, a
nd in
corp
orat
ing
an o
utco
mes
-bas
ed fo
cus.
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
5 1
APPENDIX G
XI.
Prin
cipl
es o
f Eng
agem
ent:
Chi
ldre
n an
d A
dole
scen
tsw
ith
Co-
Occ
urri
ng D
isor
ders
and
The
ir F
amili
es—
Expl
ores
inte
rper
sona
l dyn
amic
s th
at fa
cilit
ate
inte
r-ac
tion
bet
wee
n th
erap
ist,
clie
nt, a
nd fa
mili
es a
ndth
at a
ffect
the
pro
cess
of r
ecov
ery.
The
Con
tinu
ous,
Com
preh
ensi
ve, a
nd I
nteg
rate
d Sy
stem
of C
are
(CC
ISC
) m
odel
pri
ncip
les
in t
his
repo
rt a
pply
to
the
broa
d po
pula
tion
of p
eopl
e w
ith
co-o
ccur
ring
dis
or-
ders
. The
pri
ncip
les
are
as fo
llow
s:
Prin
cipl
e #1
—In
tegr
atio
n Pr
inci
ple
#2—
Con
tinu
ity
Prin
cipl
e #3
—C
ompr
ehen
sive
ness
Pr
inci
ple
#4—
Qua
lity
Prin
cipl
e #5
—Im
plem
enta
tion
.
Thr
ough
a P
hase
I g
rant
from
SA
MH
SA, t
he A
rizo
naD
epar
tmen
t of
Hea
lth
Serv
ices
form
ed t
he A
ITC
P in
Janu
ary
1999
to
forw
ard
com
mun
ity
cons
ensu
s on
impl
e-m
enti
ng in
tegr
ated
tre
atm
ent
in A
rizo
na. T
he A
ITC
Pin
clud
ed r
epre
sent
ativ
es o
f the
sub
stan
ce a
buse
and
m
enta
l hea
lth
syst
ems
in A
rizo
na, c
onsu
mer
s, fa
mily
mem
bers
, ser
vice
pro
vide
rs, a
nd a
dvoc
ates
.
Phas
e II
will
con
tinu
e to
bro
aden
the
wor
k of
the
Pha
se I
Pane
l in
key
area
s: (1
) st
aff c
ompe
tenc
ies
and
(2)
supp
ort
for
the
ongo
ing
plan
ning
and
impl
emen
tati
on a
ctiv
itie
sof
the
sta
tew
ide
stee
ring
com
mit
tee
and
RB
HA
.
Trai
ning
Mod
ules
: Thi
s pr
ogra
m a
ims
to p
rovi
de in
tro-
duct
ory
trai
ning
for
staf
f new
to
clin
ical
ser
vice
s. It
is
also
for
expe
rien
ced
clin
ical
sta
ff to
use
as
a re
fere
nce.
Prin
cip
les
for
the
Car
e an
d T
reat
men
t o
f In
div
idu
als
wit
h C
o-O
ccu
rrin
gPs
ych
iatr
ic a
nd
Sub
stan
ce A
bu
seD
iso
rder
s as
Th
eyA
pp
ly t
o In
div
idu
als
wit
h S
erio
us
and
Pers
iste
nt
Men
tal
Illn
ess
(SPM
I),
Oct
ob
er 1
998
Co
-Occ
urr
ing
Psyc
hia
tric
an
dSu
bst
ance
Ab
use
Dis
ord
ers:
Dia
gn
osi
san
d T
reat
men
t—Ps
ych
o-p
har
mac
olo
gy
Prac
tice
Gu
idel
ines
(Min
koff
et
al.,
1998
)
Ari
zon
a In
teg
rate
dTr
eatm
ent
Co
nse
nsu
sPa
nel
: Tra
inin
gM
od
ule
s
Yes
Com
mun
ity
Con
sens
us-B
uild
ing
Col
labo
rati
ve: C
omm
unit
y A
ctio
nG
rant
for
Exem
plar
y Pr
acti
ce
A p
roje
ct o
f the
Mas
sach
uset
tsD
epar
tmen
t of
Men
tal H
ealt
h in
Col
labo
rati
on w
ith
the
Dep
artm
ent
of P
ublic
Hea
lth,
the
Div
isio
n of
Med
ical
Ass
ista
nce,
the
Mas
sach
uset
ts B
ehav
iora
lH
ealt
h Pa
rtne
rshi
p, c
onsu
mer
s,fa
mily
mem
bers
, and
pro
vide
rs
The
Ari
zona
Dep
artm
ent
ofH
ealt
h Se
rvic
es/D
ivis
ion
ofB
ehav
iora
l Hea
lth
Serv
ices
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
5 2
APPENDIX G
The
tra
inin
g m
odul
e sh
ould
be
used
as
a st
arti
ng p
oint
for
furt
her
stud
y. T
he e
nd o
f the
mod
ule
feat
ures
a c
olle
ctio
nof
jour
nal a
rtic
les
and
sugg
este
d re
adin
gs.
Thi
s re
port
is t
he r
esul
t of
the
col
lect
ive
effo
rts
of a
nati
onal
pan
el o
f dua
l dia
gnos
is e
xper
ts b
etw
een
Oct
ober
1996
and
Feb
ruar
y 19
98. T
he p
anel
met
to
deve
lop
nati
onal
sta
ndar
ds, w
orkf
orce
com
pete
ncie
s, an
d tr
aini
ngcu
rric
ula
for
the
trea
tmen
t of
peo
ple
wit
h co
-occ
urri
ngdi
sord
ers
in m
anag
ed c
are
syst
ems.
The
pan
el m
embe
rsw
ere
sele
cted
to
repr
esen
t co
nsum
ers,
fam
ily m
embe
rs,
and
prov
ider
s. T
hey
also
rep
rese
nted
peo
ple
wit
h ge
o-gr
aphi
c, c
ultu
ral,
and
raci
al d
iver
sity
as
wel
l as
peop
lefr
om p
ublic
-sec
tor,
priv
ate-
sect
or, p
sych
iatr
ic, a
nd s
ub-
stan
ce a
buse
dis
orde
r ba
ckgr
ound
s.
Add
ress
es t
he c
omm
on is
sues
and
str
uggl
es p
rofe
ssio
nals
desc
ribe
whe
n w
orki
ng w
ith
thes
e sp
ecia
l nee
ds c
onsu
mer
s.T
he p
eer-
led
cros
s-tr
aini
ng is
des
igne
d fo
r su
perv
isor
s an
dpr
acti
tion
ers
alik
e. P
arti
cipa
nts
are
not
requ
ired
to
have
any
spec
ial e
xper
tise
—ea
ch is
an
equa
l par
tner
in t
hele
arni
ng e
xper
ienc
e.
Part
icip
ants
mee
t in
sm
all g
roup
s of
5 t
o 10
peo
ple
who
brin
g di
ffere
nt li
fe e
xper
ienc
es a
nd in
sigh
ts. E
ach
smal
lgr
oup
has
a re
sour
ce le
ader
(s).
Con
trov
ersi
al t
opic
s st
imu-
late
ope
n an
d ho
nest
com
mun
icat
ion
and
prov
ide
oppo
r-tu
niti
es fo
r ne
w d
isco
veri
es.
Co
-Occ
urr
ing
Psyc
hia
tric
an
dSu
bst
ance
Dis
ord
ers
in M
anag
ed C
are
Syst
ems:
Sta
nd
ard
s o
f C
are,
Pra
ctic
eG
uid
elin
es, W
ork
forc
eC
om
pet
enci
es, a
nd
Trai
nin
g C
urr
icu
la
Cu
rric
ulu
m f
or
MIC
AA
and
CA
MI D
irec
t C
are
Pro
vid
ers:
Men
tal
Illn
ess,
Dru
g A
dd
icti
on
and
Alc
oh
olis
mM
IDA
A®: T
rain
ing
,C
ross
Tra
inin
g, a
nd
Pro
gra
m D
evel
op
men
t
A C
olla
bo
rati
veR
esp
on
se: A
dd
ress
ing
the
Nee
ds
of
Co
nsu
mer
s w
ith
Co
-O
ccu
rrin
g S
ub
stan
ceU
se a
nd
Men
tal
Dis
ord
ers—
Pa
rtic
ipan
t G
uid
e
Als
o in
clu
des
a C
D-R
OM
Yes
Yes
Rep
ort
of t
he C
ente
r fo
r M
enta
lH
ealt
h Se
rvic
es M
anag
ed C
are
Init
iati
ve: C
linic
al S
tand
ards
and
Wor
kfor
ce C
ompe
tenc
ies
Proj
ect
Co-
Occ
urri
ng M
enta
l and
Subs
tanc
e D
isor
ders
(D
ual
Dia
gnos
is)
Pane
l
Janu
ary
1998
Mid
-Am
eric
a A
ddic
tion
Tech
nolo
gy T
rans
fer
Cen
ter
Kan
sas
Cit
y, M
isso
uri
ww
w.m
attc
.org
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
5 3
APPENDIX G
The
tra
inin
g bu
ilds
a co
llabo
rati
ve r
espo
nse
amon
g m
ulti
disc
iplin
ary
prof
essi
onal
s. O
ppor
tuni
ties
for
inte
rdis
-ci
plin
ary,
sm
all-
grou
p in
tera
ctio
n en
able
par
tici
pant
s to
appl
y ne
w in
form
atio
n, id
enti
fy a
genc
y or
pro
gram
inte
rnal
reso
urce
s, ex
plor
e co
mm
unit
y re
sour
ces,
and
prov
ide
feed
-ba
ck t
o le
ader
ship
reg
ardi
ng im
prov
ed s
ervi
ce fo
r pe
ople
wit
h co
-occ
urri
ng d
isor
ders
.
A s
econ
d an
d eq
ually
impo
rtan
t go
al e
ncou
rage
s pa
rtic
i-pa
nts
to p
rovi
de fe
edba
ck t
o le
ader
ship
reg
ardi
ng e
xist
ing
or p
oten
tial
bar
rier
s an
d op
port
unit
ies
in e
xist
ing
agen
cy/
prog
ram
min
g.
The
re is
an
eval
uati
on fo
rm a
t th
e co
nclu
sion
of e
ach
mod
ule.
Thi
s m
aste
r’s le
vel c
ours
e is
ava
ilabl
e fo
r cr
edit
on
line
thro
ugh
the
Uni
vers
ity
of I
owa.
A p
aper
-and
-pen
cil v
er-
sion
is a
lso
avai
labl
e. I
nstr
ucto
rs w
ho w
ant
to r
eplic
ate
the
cour
se c
an o
btai
n a
sylla
bus.
VH
S o
n D
rug
Ab
use
and
th
e B
rain
fro
m
the
NC
AD
I Vid
eoR
eso
urc
e Pr
og
ram
Psyc
ho
ther
apeu
tic
Med
icat
ion
s 20
01:
Wh
at E
very
Co
un
selo
rSh
ou
ld K
no
w
Cu
ltu
ral I
ssu
es in
Sub
stan
ce A
bu
seTr
eatm
ent
Co
ord
inat
ion
of
Alc
oh
ol,
Dru
g A
bu
se,
and
Men
tal H
ealt
hSe
rvic
es
Ass
essm
ent
and
Trea
tmen
t o
f Pa
tien
tsw
ith
Co
exis
tin
g
Men
tal I
llnes
s an
dA
lco
ho
l an
d O
ther
Dru
g A
bu
se: T
reat
men
tIm
pro
vem
ent
Pro
toco
l(T
IP)
Seri
es
Ass
essm
ent
of
Sub
stan
ce R
elat
ed
and
Men
tal H
ealt
hD
iso
rder
s
Yes
Prai
riel
ands
AT
TC
319-
335-
5368
http
://w
ww.
uiow
a.ed
u/~a
ttc
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
5 4
APPENDIX G
A c
urri
culu
m p
acka
ge a
ddre
ssin
g th
eory
, too
ls, a
nd
skill
s in
cha
ngin
g be
havi
or fo
r re
side
ntia
l and
non
resi
-de
ntia
l TC
env
iron
men
ts. T
his
cour
se c
an b
e ap
plie
d to
com
mun
ity
trea
tmen
t en
viro
nmen
ts a
s w
ell a
s co
rrec
-ti
onal
-, m
enta
l hea
lth-
, ado
lesc
ent-
, and
wom
en w
ith
child
ren-
focu
sed
prog
ram
s. Le
ngth
equ
als
36 h
ours
—in
clud
es le
ctur
e an
d le
arni
ng a
ctiv
itie
s.
Rev
iew
of d
iagn
osti
c cr
iter
ia r
elat
ed t
o su
bsta
nce
abus
ean
d ad
dict
ion.
Com
pare
s di
agno
stic
cat
egor
ies
for
men
tal
and
subs
tanc
e ab
use
diso
rder
s. A
lso
prov
ides
an
intr
oduc
-ti
on t
o as
sess
men
t sk
ills
and
tool
s.
Thi
s 1-
day
cour
se fo
r m
enta
l hea
lth
spec
ialis
ts p
rovi
des
incr
ease
d un
ders
tand
ing
of M
HS
role
s and
att
itud
es to
war
dal
coho
l, to
bacc
o, a
nd o
ther
dru
gs (
AT
OD
), k
now
ledg
eab
out
prev
enti
on o
f AT
OD
pro
blem
s, an
d th
e sk
ills
tode
tect
and
app
ropr
iate
ly re
fer c
lient
s with
AT
OD
pro
blem
s.
Key
obj
ecti
ves
of t
he c
ours
e ar
e to
:Es
tabl
ish
a le
arni
ng c
omm
unit
y en
viro
nmen
tC
lari
fy t
he m
enta
l hea
lth
spec
ialis
t’s r
ole
in t
he
prev
enti
on o
f AT
OD
Des
crib
e th
e hi
stor
y an
d de
velo
pmen
t of
the
pr
even
tion
app
roac
hD
efin
e pr
even
tion
Prov
ide
info
rmat
ion
on a
ddic
tion
Dem
onst
rate
effe
ctiv
e co
mm
unic
atio
n sk
ills
whe
n di
scus
sing
pri
mar
y pr
even
tion
and
ear
ly id
enti
ficat
ion
stra
tegi
esD
evel
op a
n ac
tion
pla
n.
The
com
plet
e cu
rric
ulum
pac
kage
is a
vaila
ble
in p
rint f
orm
.
Beh
avio
r Sh
apin
g/
Man
agem
ent
in
the
Ther
apeu
tic
Co
mm
un
ity
Sett
ing
Du
al D
iag
no
sis
and
th
e D
SM-I
V C
ateg
ori
es
Men
tal H
ealt
hSp
ecia
list
Trai
nin
gC
ou
rse—
Prev
enti
on
o
f A
lco
ho
l, To
bac
co,
and
Oth
er D
rug
Pro
ble
ms
Yes
Yes
Yes
Paci
fic S
outh
wes
t A
TT
C85
8-55
1-29
44
http
://w
ww.
attc
.ucs
d.ed
u
Paci
fic S
outh
wes
t A
TT
C85
8-55
1-29
44
http
://w
ww.
attc
.ucs
d.ed
u
New
Eng
land
AT
TC
401-
444-
1808
http
://w
ww.
caas
.bro
wn.
edu/
ATTC
-NE
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
5 5
APPENDIX G
A t
rain
ing
man
ual/c
urri
culu
m fo
r su
bsta
nce
abus
e co
un-
selo
rs o
r th
ose
trai
ning
to
beco
me
subs
tanc
e ab
use
coun
-se
lors
. The
pro
gram
aim
s to
edu
cate
par
tici
pant
s on
how
subs
tanc
e us
e an
d ab
use
affe
ct t
he o
utco
me
of t
raum
atic
brai
n in
jury
(T
BI)
, ski
lls fo
r fu
ncti
onal
ly a
sses
sing
indi
-vi
dual
s w
ith
alco
hol a
nd o
ther
dru
g is
sues
and
TB
I or
men
tal d
iagn
osis
, and
pro
cedu
res
for
inte
rven
tion
and
clie
nt e
ngag
emen
t w
ith
this
pop
ulat
ion.
A t
rain
ing
mod
ule
that
pre
sent
s an
eco
logi
cal t
reat
men
tm
odel
for
mul
tidi
agno
sed
pati
ents
/con
sum
ers
(and
the
irfa
mili
es)
who
pre
sent
wit
h co
mpl
ex m
edic
al, a
ddic
tive
,ps
ychi
atri
c, a
nd p
sych
osoc
ial p
robl
ems.
Thi
s in
nova
tive
tre
atm
ent
appr
oach
bri
dges
cor
e m
edic
al,
psyc
hiat
ric,
soc
ial w
ork,
nur
sing
, and
rec
over
y pr
inci
pals
as w
ell a
s be
liefs
, pra
ctic
e re
alit
ies,
and
stra
tegi
es.
The
cur
ricu
lum
incl
udes
han
dout
s, w
orks
heet
s, ov
er-
head
s, ou
tlin
es, a
nd a
tra
inin
g m
anua
l.
Tho
ugh
not
a tr
ue t
rain
ing
curr
icul
um, t
his
book
pro
vide
sgu
idan
ce t
o le
ader
s of
men
tal h
ealt
h, s
ubst
ance
abu
setr
eatm
ent,
and
beha
vior
al h
ealt
h sy
stem
s.
The
boo
k de
tails
gui
delin
es fo
r pl
anni
ng a
nd m
anag
ing
dual
dis
orde
rs p
rogr
ams.
It in
clud
es a
33-
page
Exe
cuti
veSu
mm
ary
and
a 21
9-pa
ge d
etai
led
text
wit
h ex
hibi
ts a
ndap
pend
ices
.
Prep
ared
for
the
Com
mun
ity
Supp
ort
Prog
ram
. Con
tain
sch
apte
rs a
ddre
ssin
g:R
evie
w o
f the
Lit
erat
ure
Trea
tmen
t Pr
inci
ples
Org
aniz
ing
Dua
l Dis
orde
rs S
ervi
ces
Trea
tin
g A
lco
ho
l an
dO
ther
Dru
g C
lien
tsM
ult
i-d
iag
no
sed
wit
hTr
aum
atic
Bra
in In
jury
and
/or
Men
tal H
ealt
hD
iag
no
sis
An
Eco
-Sys
tem
icA
dd
icti
on
an
d M
enta
lH
ealt
h T
reat
men
tM
od
el: A
Tra
inin
gM
od
ule
Sub
stan
ce A
bu
seTr
eatm
ent
for
Peo
ple
wit
h S
ever
e M
enta
lD
iso
rder
s: A
Pro
gra
mM
anag
er’s
Gu
ide
Yes
Yes
Yes
Nor
thea
ster
n St
ates
AT
TC
518-
442-
5702
http
://w
ww.
alba
ny.e
du/p
dp/a
ttc
Har
d co
py–$
25, d
iske
tte–
$5
Nor
thea
ster
n St
ates
AT
TC
518-
442-
5702
http
://w
ww.
alba
ny.e
du/p
dp/a
ttc
Har
d co
py–$
20, d
iske
tte–
$5
New
Ham
pshi
re-D
artm
outh
Psyc
hiat
ric R
esea
rch
Cen
ter
$29.
95
Aut
hors
: Car
olyn
Mer
cer-
McF
adde
n,R
ober
t E.
Dra
ke, R
obin
E. C
lark
, Nic
hola
s Ver
ven,
Dou
glas
L. N
oord
sy,a
nd T
hom
as S
. Fox
Ord
er fr
om: K
aren
Dun
nN
ew H
amps
hire
-Dar
tmou
th P
RC
2
Whi
pple
Pla
ce, S
uite
202
Leba
non,
NH
037
6660
3-44
8-01
26
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
5 6
APPENDIX G
Lead
ersh
ip a
nd I
mpl
emen
tati
onC
ost
and
Fina
ncin
g Is
sues
Clin
ical
Con
trov
ersi
es
The
cur
ricu
lum
is p
rese
nted
in t
hirt
een
3-ho
ur w
orks
hops
or a
s a
15-w
eek
grad
uate
-lev
el p
sych
olog
y co
urse
at
McN
eese
Sta
te U
nive
rsit
y.
It is
inte
nded
for
trea
tmen
t pr
ofes
sion
als
in a
ddic
tion
s or
men
tal h
ealt
h an
d us
ually
pre
sent
ed t
o bo
th g
roup
s at
the
sam
e ti
me.
Pre
inst
ruct
ion
and
post
inst
ruct
ion
eval
uati
ons
show
hig
h le
vels
of s
atis
fact
ion
wit
h th
e tr
aini
ng, a
long
wit
h sh
ifts
in k
now
ledg
e an
d at
titu
des
cons
iste
nt w
ith
trai
ning
obj
ecti
ves.
The
cur
ricu
lum
con
tent
incl
udes
:O
verv
iew
of L
ouis
iana
Int
egra
ted
Trea
tmen
t Se
rvic
es M
odel
Cha
ract
eris
tics
of S
ubst
ance
and
Men
tal D
isor
ders
Cha
ract
eris
tics
of C
o-O
ccur
ring
Dis
orde
r Po
pula
tion
Spec
ial P
opul
atio
nsFa
mily
Nee
ds/C
ontr
ibut
ions
Beh
avio
ral P
harm
acol
ogy—
basi
c pr
inci
ples
Beh
avio
ral P
harm
acol
ogy—
impl
icat
ions
for
trea
tmen
tSc
reen
ing
and
Ass
essm
ent
Mot
ivat
iona
l Int
ervi
ewin
gG
roup
Int
erve
ntio
nFu
ncti
onal
Ana
lysi
s/Tr
eatm
ent
Plan
ning
Rel
apse
Pr
even
tion
Com
mun
ity
Rei
nfor
cem
ent
and
Fam
ily T
hera
py
(CR
AFT
)/C
ase
Man
agem
ent.
Lou
isia
na
Inte
gra
ted
Trea
tmen
t Se
rvic
esC
urr
icu
lum
Yes
For
info
rmat
ion
cont
act:
Cam
L. M
elvi
lle, P
h.D
. Pr
ofes
sor
Dep
artm
ent
of P
sych
olog
y M
cNee
se S
tate
Uni
vers
ity
Lake
Cha
rles
, LA
706
09
(337
) 47
5-54
62
mel
ville
@m
ail.m
cnee
se.e
du
Cos
t is
$60
0 pe
r w
orks
hop.
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main
5 7
APPENDIX G
Thi
s cu
rric
ulum
will
be
avai
labl
e in
Jan
uary
200
2. I
t is
atw
o-vo
lum
e se
t (6
00 p
ages
eac
h) a
nd in
clud
es:
Cro
ss-t
rain
ing
for
men
tal h
ealt
h an
d su
bsta
nce
abus
e pr
acti
tion
ers
Full
inst
ruct
ions
to
trai
ners
and
con
tent
mat
eria
lW
orks
heet
s/ha
ndou
t m
aste
rs.
The
cur
ricu
lum
can
be
used
wit
h pr
acti
tion
ers
and
clie
nts.
The
aut
hor
is a
vaila
ble
to p
rovi
de t
rain
ing
for
use
of t
he c
urri
culu
m.
Thi
s tr
ain-
the-
trai
ner
curr
icul
um h
as s
ever
al c
ompo
nent
s.To
olki
t #2
is fo
r cl
inic
al c
ompe
tenc
ies,
Tool
kit
#3 c
om-
pris
es c
ase
vign
ette
s, an
d To
olki
t #5
is fo
r pr
ogra
m
self-
asse
ssm
ent.
A W
eb s
ite
for
the
mat
eria
ls is
cur
rent
lyun
der
cons
truc
tion
.
The
SA
MH
SA C
ente
r fo
r M
enta
l Hea
lth
Serv
ices
fund
sC
omm
unit
y A
ctio
n G
rant
s th
at s
uppo
rt c
omm
unit
ies
toad
opt
spec
ific
exem
plar
y pr
acti
ces
into
the
ir s
yste
ms
ofca
re fo
r ad
ults
wit
h se
riou
s m
enta
l illn
ess
and
child
ren
wit
h se
riou
s em
otio
nal d
istu
rban
ces.
The
se g
rant
s en
cour
age
com
mun
itie
s to
con
vene
par
t-ne
rs, b
uild
con
sens
us, e
limin
ate
barr
iers
, sup
port
dec
i-si
ons,
and
adap
t se
rvic
e m
odel
s to
mee
t lo
cal n
eeds
. Som
egr
ante
es h
ave
chos
en t
o fo
cus
on c
o-oc
curr
ing
diso
rder
s.
The
Bas
ics:
A
Cu
rric
ulu
m
for
Men
tal a
nd
Sub
stan
ce U
seD
iso
rder
s, S
eco
nd
Edit
ion
Co
-Occ
urr
ing
Dis
ord
ers
Serv
ice
Enh
ance
men
tTo
olk
it
Pote
nti
al S
ou
rces
of
Futu
re T
rain
ing
Cu
rric
ula
—C
MH
SC
om
mu
nit
y A
ctio
nG
ran
t R
ecip
ien
ts
Yes
Yes
Yes
Rho
da M
cKill
up, A
utho
rSp
okan
e, W
A50
9-25
8-73
14
Cos
t: $1
00 fo
r th
e 2
volu
mes
Zial
ogic
6501
Wyo
min
g B
oule
vard
, N.E
.,Su
ite
205
Alb
uque
rque
, NM
871
1150
5-82
3-66
87ca
c@sw
cp.c
om
Cos
ts v
ary
depe
ndin
g on
the
ent
ity
or p
erso
n re
ques
ting
the
mat
eria
ls(i
.e.,
nonp
rofit
age
ncy
vs. S
tate
agen
cy).
Pote
ntia
l sou
rces
are
gra
ntee
s in
Okl
ahom
a, F
lori
da, M
aryl
and,
Mai
ne, a
nd R
hode
Isl
and
Pu
bli
c Pri
vate
Tr
ain
ing
Pro
du
ct D
esc
rip
tio
nSo
urc
eD
om
ain
Do
main