Strategic Discovery Workshop Your blueprint for aligning IT with the business

How is your IT perceived by the business?

Typically we like to speak about the relationship between Business and IT in terms of partnership and leadership … but instead of being closely bonded and complementary, the two functions often operate in a state of isolation, distrust, or are simply misaligned. The result is missed business opportunities, slow business growth and performance, and strained internal relationships.

With an overload of stalled IT initiatives – or initiatives that don’t deliver the desired business outcomes – this misalignment can grow. IT feels pressured to reduce costs and ‘keep the lights on’. At the same time, business heads are trying to drive transformation – mergers, acquisitions, and expansion ambitions. Neither camp builds the bridge between technology and business objectives that is needed to get to their shared goal: real business value.

Are you investing in technology innovations that deliver real business value? Or are you challenged by providing availability, reliability, and agility from legacy environments while struggling to retain technical skills and reduce costs.

Do you wish the two groups could find a common language, and agree on a shared vision for the future? But how do you bring business and technology people together, in order to find a way forward?

Is IT seen as a business partner?

Introducing Dimension Data’s Strategic Discovery Workshop

Our one-day, interactive, consulting-led workshop will help you get an ‘in-focus’ picture of your current environment and take the first critical steps in aligning your IT and business objectives. During the workshop we ensure both teams agree on a shared definition of success.

Whether you’re looking to streamline operations or undertake a major transformation, our Strategic Discovery Workshop gives you immediate access to our industry aligned expertise and strategic consulting services in a collaborative, consistent, and clearly-defined engagement.

We help you to:

• identify the environmental factors affecting your business

• close any gaps between your business and IT strategies

• bring business and IT leaders together to agree on a common goal and action plan

• develop a strategic roadmap to achieve this goal

• create the next steps and assign the right people to projects

Industry and Technology Trends

Strategic DiscoveryWorkshop

Perception survey

Context map

Consequences

Benefits

Game plan

Road map

Report and presentation

5 bold steps

Taking you from your ‘as-is’ state to your ‘to-be’ state

4 weeks before post-workshop

Perception survey Report & presentation

• collect insight from workshop attendees and other selected stakeholders

• identify perception gaps between business and IT

• establish strategic thinking

• detailed report delivered

Benefits Game plan Roadmap

• agree what success will look like

• identify business benefits

• identify the required skills and resources

• anticipate the challenges that will appear

• identify quick wins

• develop medium and long term goals

Context map Consequences 5 bold steps

• examine industry, economic, and market trends

• determine what the business needs from IT

• identify pain points and uncertainties

• identify the impacts of ‘doing nothing’

• agree on the consequences

• agree primary and secondary goals • ring-fence the major initiatives needed to achieve these goals

1 day workshop

How does it work?

Dimension Data has global industry expertise in transformation consulting, architecture consulting, and implementation and integration services. Our consulting and professional services exceed USD 700 million in revenue across all industries and regions.

We have over 90 expert strategy consultants. Our consulting engagements are underpinned by over 25 specific packaged offerings in our Global Service Catalogue.

Dimension Data’s global consulting methodology and delivery methodology, Primer™, underpins our disciplined, structured approach to the execution of consulting and professional services engagements in 55 countries.

From strategy to action… with no time lost

Following the Strategic Discovery Workshop, both IT and business stakeholders will have a common understanding of your current environment – and a clear picture of where you want to be in the future. Of course, a vision is nothing without a clear roadmap.

This workshop brings the appropriate stakeholders from within your organisation together with Dimension Data’s industry aligned Enterprise Architects and Strategic Consultants – to agree on a tangible set of primary and secondary objectives, and the steps and roadmap to achieve them.

We help you build the bridge between business and IT, moving IT from an operational support role to business leader.

Why Dimension Data?

‘ The workshop is an opportunity to unravel some of the challenges in your organisation and to begin defining an IT strategy that dovetails with your business strategy.’

CS / GLMCON0009 / 05/15 © Copyright Dimension Data 2015

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