STEVEN F. MOSS (901) 590-6738

stevenfmoss@gmail.comSummary of ExperienceMr. Moss has over ten (10) years of information technology business process consulting experience providing process analysis, project management and development services to public and private sector entities. Mr. Moss has a wide-range of education and business development experience in the capacity of sales, business process re-engineering, workflow documentation, professional development, user provisioning, information system deployment, training, and change management. He has experience facilitating and instructing on and off-site workshops, meetings, and end-user professional development programs.

Qualifications Project lead that assisted with the successful deployment (i.e. business requirements documentation, system

configuration, user provisioning, work process flows, business use cases, customizations, training and end user/help desk support) of a student management system (SMS) district-wide, impacting approximately 600 schools, 20,000 teachers, and well over 300,000 students within the Chicago Public Schools (CPS) system. Closely worked with subject-matter-experts (SMEs), database administrators, legacy system application managers, software/web designers and business/functional area leads to transition from the legacy system to the new SMS.

Project lead and trainer for the successful deployment of Pearson Inform (a Pearson School Systems assessment data warehouse/analysis tool) to over forty (40) United States school districts. This included school districts in Illinois, Iowa, Wisconsin, Tennessee, Missouri, Connecticut, New York, Pennsylvania, New Mexico, California, Washington D.C., and Kansas. Trained teachers, principals, and district administrators on all Pearson Inform functionality to include generating reports (ad hoc and pre-defined).

Implementation Manager for the successful deployment of a CORE Projects & Technology, Ltd assessment data warehouse/analysis tool; a comprehensive K-12 formative assessment and learning management solution. Using a single platform, educators utilize the system to create, manage, and share assessments, reports, and instructional resources throughout a school system, to school districts across the United States. Managed assessment (i.e. Math, Science, and Reading) creation projects.

Employment History Independent IT Consultant/Contractor – Availability (Temporary – Contract to hire) IT Business Process

Consultant/Project Manager, April 2014 to Present Metropolitan Nashville Airport Authority (MNAA) – Contract, Compliance Manager/Business Diversity

Development, 06/2013 – 04/2014. Developed, managed and implemented the authority’s business enterprise program including: establishing contract goals, establishing certification procedures and certifying vendors, monitoring compliance, participating in the bidding process and contract file management.

TeamingSolution – Enterprise Resources Planning (ERP) Project - Project Manager/Organizational Change Management (OCM), 01/2013 – 06/2013. Facilitated working sessions with impacted departments to analyze OCM tasks related to the replacement of a 22-year-old legacy management support system with a comprehensive solution comprising a fully integrated ERP system that encompassed financial management, work management, materials and asset management, and numerous re-engineered business processes to meet customer’s current business needs.

CORE-ECS, Implementation Manager, Student Management Systems, 10/2003 – 01/2013. Documented business requirements for SMS deployments, created business use cases and work flows, configured student information systems, completed gap analysis studies, trained end users, and provided end-user support/help desk services for post stabilization activities.

Education Bachelor of Arts, Sociology, University of Tennessee, Knoxville, Concentration,1991 Certified Compliance Administrator (CCA), American Contract Compliance Association (ACCA) 2013 Certified Associate in Project Management(CAPM),Project Management Institute (PMI), 2006