state of the voluntary sector survey 2014/15

4
THE FUTURE ... FEARS HOPES SUPPORT NEEDED OVER NEXT 12 MONTHS Identifying gaps in local provision and working with new and existing groups to meet needs creating conditions for the voluntary and community sector to influence local policy and planning, be engaged, represented and involved in local decision making bodies lack of investment in voluntary sector when preventative services are key Overwhelming demand for services as Council services diminish Will be busy chasing funders and needs of people are overlooked NEEDS / DEMAND statutory bodies will rely more and more on voluntary sector but the sector could end up being like statutory services cuts FUNDING loss of funding over-stretched closures can’t survive forced out of the market by large national organisations ORGANISATIONAL SUSTAINABILITY lack of investment in voluntary sector will result in closures focus on buildings as assets rather than communities who will use them LACK OF CHANGE / ADAPTING TO CHANGE TOP 5 CHALLENGES OVER THE NEXT 12 MONTHS S U S T A I N A B I L I TY 47% C O M P E T I T I O N F O R F U N D S 43% R I S I N G D E M A N D F OR S E R V I C E S 31% I N V E S T I N G I N V O L U N T E E R S 27% F I N A N C I A L R E S O U R C E S 45% L I S T E N T O O U R N E E D S 36% I N C O M E G E N E R A T I O N 47% V O L U N T E E R I N G S U PP O R T 41% N ET W O R K I N G 24% Raising profile of voluntary and community sector supporting and enabling networking and collaboration supporting the development of groups and organisations advocacy and leadership of the voluntary and community sector promoting ways to diversify income streams supporting innovation and transformation involving and managing volunteers campaigning for social change shortage of volunteers attracting younger volunteers PEOPLE RECOGNITION / PROFILE small providers not valued as much as big national organisations ORDER OF PRIORITIES FOR DUDLEY CVS SUPPORT OVER NEXT 12 MONTHS have greater impact on local community make a difference IMPACT more resilient greater sustainability RESILIENCE / ORGANISATIONAL SUSTAINABILITY VCS to be respected, valued and recognised recognition / profile strengthen income A P P L Y I N G F O R M OR E G R A N T S 39% W O R K I N G C O L L A B O R A T I V E L Y W I T H O T H E R S 36% I N V O L V E M O R E V O L U N T E E R S 30% E X P A N S I O N 21% D E M O N S T R A T I N G O U R I M P A C T 20% I M P R O V I N G O U R Q U A L I T Y R A I S I N G P R O F I L E 52% 15% TOP FOCUS AREAS FOR NEXT 12 MONTHS S U P P O R T W I T H P A R T N E R S H I P W O R K I N G O P P O R T U N I T I E S 35% H E L P R A I S I N G O U R P R O F I L E 31% prevent costly health and social care interventions NEW OPPORTUNITIES adapt, change and survive increase number of volunteers PEOPLE involve more volunteers 1 2 3 4 5 6 7 8 9 10 reach more people organisational growth ORGANISATIONAL / SERVICE GROWTH stronger influence positive impact on people’s lives 78% 92% more partnerships - make best use of resources - mutual benefit PARTNERSHIP I N - K I N D S U P P O R T E G . V O L U N T E E R S , F R E E E Q U I P M E N T 33% WHAT COULD STATUTORY SERVICES DO TO HELP THE VCS? losing volunteers OF VCOS FELT OPTIMISTIC ABOUT THE FUTURE OF VCOS SAID THEY FEEL VERY RESILIENT

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A survey conducted by Dudley CVS in December 2014 to find out: The contribution made by the voluntary and community sector in Dudley borough; Their future support needs; and The impact of the financial economy on the voluntary sector.

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  • THE FUTURE ...

    FEARSHOPE

    SSUPPORT

    NEEDED OVER NEXT 12 MONTHS

    Identifying gaps in local

    provision and working with new and existing

    groups to meet needs

    creating conditions for the

    voluntary and community sector to influence local policy and planning, be

    engaged, represented and involved in local decision

    making bodies

    lack of investment

    in voluntary sector when preventative services are key

    Overwhelming demand for

    services as Council services diminish

    Will be busy

    chasing funders and needs of people are overlooked

    NEEDS / DEMAND

    statutory bodies will rely more and

    more on voluntary sector but the sector could end up being like statutory

    services

    cuts

    FUNDING

    loss of funding

    over-stretched

    closures

    cant survive

    forced out of the market by large national organisations

    ORGANISATIONAL SUSTAINABILITY

    lack of investment in

    voluntary sector will result in

    closures

    focus on buildings as assets

    rather than communities who

    will use them

    LACK OF CHANGE /

    ADAPTING TO CHANGE

    TOP 5 CHALLENGES

    OVER THE NEXT 12 MONTHS

    SUSTAIN

    ABILITY

    47%

    CO

    MPETITION FOR FUNDS

    43% RISING DEMAND FOR SERVICES

    31%

    INVE

    STING

    IN VOLUNTEERS

    27%

    FINANC

    IAL RESOURCES

    45%

    LISTEN

    TO OUR NEEDS

    36%

    INCOME

    GENERATION

    47%

    VO

    LUNTEERING SUPPORT

    41%

    NETWORKING

    24%

    Raising profile of

    voluntary and community

    sector

    supporting and enabling

    networking and collaboration

    supporting the development of

    groups and organisations

    advocacy and leadership of the voluntary and community

    sector

    promoting ways to diversify income streams

    supporting innovation and transformation

    involving and managing

    volunteers

    campaigning for social change

    shortage of volunteers

    attracting younger

    volunteers

    PEOPLE

    RECOGNITION/ PROFILE

    small providers not

    valued as muchas big national organisations

    ORDER OF PRIORITIES FOR DUDLEY CVS

    SUPPORT OVER NEXT 12 MONTHS

    have greater impact on local

    community

    make a difference

    IMPACT

    more resilient

    greater sustainability RESILIENCE /

    ORGANISATIONAL SUSTAINABILITY

    VCS to be respected, valued and recognised

    recognition/ profile

    strengthen income

    APPL

    YING FO

    R MORE GRANTS

    39%

    WORK

    ING

    COLL

    ABORATIVELY WITH OTHERS36%

    INVO

    LVE M

    ORE VOLUNTEERS

    30%

    EXPANSION

    21%

    DEM

    ONSTR

    ATING OUR IMPACT20%

    IMPR

    OVING

    OUR QUALITY

    RAISING PROFILE

    52%

    15%TOP FOCUS AREAS FOR NEXT 12 MONTHS

    SUPPO

    RT W

    ITH PA

    RTNERSHIP WORKING OPPORTUNITIES

    35%

    HELP R

    AISING OUR PROFILE31%

    prevent costly health and

    social care interventions

    NEWOPPORTUNITIES

    adapt, change and

    survive

    increase number of volunteers

    PEOPLE

    involvemore

    volunteers

    1

    2

    3

    4

    5 6

    7

    8

    910

    reach more people

    organisational growth

    ORGANISATIONAL / SERVICE GROWTH

    stronger influence

    positive impact on

    peoples lives

    78%92%

    more partnerships -

    make best use of resources - mutual

    benefit

    PARTNERSHIP

    IN-KIN

    D SU

    PPOR

    T EG. VO

    LUNTEERS, FREE EQUIPMENT

    33%

    WHAT COULD

    STATUTORY SERVICES DO TO HELP THE

    VCS?

    losing volunteers

    OF VCOSFELT

    OPTIMISTICABOUT

    THE FUTURE

    OF VCOSSAID THEYFEEL VERYRESILIENT

  • UNAWAREOF FUNDINGCUTS OVER

    NEXT 12MONTHS

    35% 4%

    UNCERTAINOF ANY

    CUTS

    28%

    MEE

    TINGS

    65%

    REPO

    RTS

    64%SO

    CIAL

    MED

    IA

    52%

    CASE

    STU

    DIES

    43%

    HOW DO YOUDEMONSTRATEYOUR IMPACT?

    WHATDIFFERENCEDOES YOURGROUP MAKE?

    IMPROVE QUALITY OF

    LIFE

    48%

    40%

    IMPROVE SELF-ESTEEM

    AND CONFIDENCE

    34%

    REDUCE LONELINESS

    AND ISOLATION

    33%

    ENABLE PEOPLE TO

    BECOME MORE INVOLVED AND ACTIVE IN THEIR COMMUNITY

    5

    4

    3

    2

    1

    5.3%

    17.3%

    28%

    24%

    25.3%

    HOW MANY WAYSDO YOU DEMONSTRATE

    YOUR IMPACT?

    STATE OF OUR SECTOR TODAY

    60%OF VCOS HAVE EXPERIENCED A SIGNIFICANT INCREASE IN DEMAND FOR SERVICES

    HOUSINGNEEDS29%

    FOODBANKS ANDACTIVITIES

    FOR CHILDRENAND YOUNG

    PEOPLE22%

    MENTALHEALTHISSUES14%

    VOLUNTEERINGOPPORTUNITIES19%

    ADVOCACY11%

    HOW DOYOU

    GATHERFEEDBACK?

    VERBAL FEEDBACKCLIENT FEEDBACK FORMS

    SURVEYS

    57%48%

    35%

    40%OF ORGANISATIONS THAT GATHER FEEDBACK USE ONLY ONE METHOD. IN GENERAL THAT METHODIS VERBAL FEEDBACK

    2.4%

    7.3%

    DO YOU USEA QUALITYSCHEME?

    29%DIDNT

    ANSWER41%

    SAID YES

    32%SAID NO

    IF SO,HOWMANYQUALITYSCHEMES?

    4

    19.5%

    70.7%

    3

    2

    1

    14.9%

    11.1%over 1m

    500,001 - 1m100,001 - 500,00050,001 - 100,00020,001 - 50,00010,001 - 20,0005,001 - 10,000

    0 - 5,000

    TOTAL INCOMEOVER LAST 12

    MONTHS7.4%

    2.4%

    9.9%8.6%

    19.8%25.9%

    14.8%11.1%

    CHANGE ININCOME

    OVER PAST12 MONTHS

    24%

    16%

    NEW GRANT/ CONTRACTS

    33%INCREASE INDONATIONS GROUP

    FUNDINGFOR SERVICESOR PRODUCTSENDED

    18%

    REDUCTIONIN SALES

    7%

    REDUCTION INDONATIONS

    4%

    2%FUNDINGCUTS

    NO CHANGE

    INCREASE

    NO ANSWER

    DECREASE

    34%

    26.5%

    25.5%

    13.7%

    RELIANCEON

    FUNDINGTYPES

    34.5%

    28.8%

    17.2%

    14.9%

    4.6%

    1

    2

    3

    4

    5

    COMPLIMENTS

    COMPLAINTS

    AREYOU

    AWAREOFANY

    FUNDINGCUTS IN THE FUTURE?

    AWAREOF CUTS TO

    EXISTINGGRANTS ORCONTRACTS

    OVER THENEXT 12MONTHS

    DEM

    AND INCOME

    IMPACT

    FUNDING

    FEEDBACK

    DIFF

    EREN

    CEQUAL

    ITY

    72%

    SOCIALACTIVIT

    IES

    21%

    BEFRIEND

    ING

    13%

    NO. O

    FTY

    PES

    INCREASE INSALES OF

    PRODUCTSOR SERVICES

  • NATIONALLY11%

    SMAL

    LER A

    REAS IN DUDLEY BOROUGH32 - 35%

    STATEOF OURSECTORWHO TOOK PART?

    working age

    WORKING AGE

    CARERS

    OLDER PEOPLE

    LE

    ARNING DISABILITIES

    MENTAL HEALTH NEEDS

    FAMI

    LIES / PARENTS

    PHYS

    ICAL DISABILITY

    TOP PRIMARYBENEFICIARIES

    CHILD

    REN

    AND Y

    OUNG PEOPLE

    42%

    OPEN TO ALL

    40%

    32%

    21%16%

    15%

    14%

    12%

    12%

    ACRO

    SS BL

    ACK COUNTRY

    17%

    REGIS

    TERED CHARITY

    VOLU

    NTARY ORGANISATION

    TYPEOF

    ORGANISATION

    59%53%

    COM

    MUNITY GROUP

    3%SOCIAL ENTERPRIS

    E27%

    ADVIC

    E AND GUIDANCE

    35%VOLUNTEERING

    34% IND

    EPENDENT LIVING

    32%

    COUN

    SELLING

    18% P

    LAYGROUPS / YOUTH CLUBS

    18%TOP

    PRIMARY ACTIVITIES

    ANDSERVICES

    ACRO

    SS DU

    DLEY BOROUGH

    40%

    AREAOF

    COVERAGE

  • STATEOF OURSECTORSURVEY 2014/5

    The contribution made by the voluntary and community sector in Dudley Borough

    Their future support needs and priorities

    The impact of the financial economy on the voluntary sector

    Based on responses from 102 organisations

    01384 573381www.dudleycvs.org.ukdudleycvsblog.comwww.facebook.com/CVSDudley@dudleycvs

    Tel noWebsite

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