data & the voluntary sector

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Data & the voluntary sector. Tracey Gyateng, NPC. Twitter: @ tgyateng. London , September 2014. Data- Big/open/admin. Definitions W hy is it relevant to me? What are the challenges? How can we make more use of data? Questions ?. Whats in a name?. OPEN. - PowerPoint PPT Presentation

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Open data: Enhance your effectiveness using public data

Data & the voluntary sectorTracey Gyateng, NPC. Twitter: @tgyateng

London, September 2014NPC - title of the document (can be changed under view/header and footer. Add date here if needed.1vX AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITWho Am I? Short bio. Also mention that the project is funded by the Oak Foundation1NPC - title of the document (can be changed under view/header and footer. Add date here if needed.2Data- Big/open/adminDefinitionsWhy is it relevant to me?What are the challenges?How can we make more use of data?Questions?X AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMIT23MoJDWPSHARED DATA360 degree givingGP prescriptionCustomer loyalty card informationDfE school performance tablesPolice National Computer databaseOPENTwitter feeds Whats in a name? Surveys e.g Health Survey for EnglandLINKED DATAPRIVACYX AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITOpen data is data that is freely available and accessible to use. No fees to pay, in a usable and reusable format

Big data- Volume, Velocity e.g streams of data such as twitter, Variety- different data sources data can be structured and unstructured

Govt adminstrative data. Data collected by government e.g school performance table. Accessed from a range of sites Relatively new is the governments Data.gov.uk website which holds thousands of datasets as well as lists of unpublished data you can request to be opened

On www.gov.uk department statistics, some departments have stand alone data websites such as the Department of Health Social Care and Information Centre HSCIC. And of course regional datasets are available and we will hear about London Data Store

Linked data- a method of exposing, sharing, and connecting data via URIs uniform resource identifiers e.g URLs (web address)on the Web34MoJDWPSHARED DATA360 degree givingGP prescriptionCustomer loyalty card informationDfE school performance tablesPolice National Computer databaseOPENTwitter feeds Whats in a name? Surveys e.g Health Survey for EnglandLINKED DATAPRIVACYYOUR OWN DATAX AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITAt the heart of all data out there should be the data that you collect, are you collecting the right data to help your organisations, can you source data for your needs from other places, are you using the data that you collect?4What's New? Why the hype?Data: The new oil?5

X AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITLots of optimism about how open/big data can be used to create new businesses and therefore economic growth, it enables better transparency, can increase democratisation by increasing accountability and civic engagement5Data ZeitgeistBig push from UK government to be seen as world leadersOpen Data White Paper/ Shakespeare reviewOpen Data InstituteOpen Government PartnershipData sharing initiative led by Cabinet Office & Involve- datasharing.org.ukInternational Aid Transparency Initiative (IATI)Increased development of tools and interactive infographics e.g JRF Data, Shelter Housing Databank360 degree giving (Indigo Trust, Nesta, Nominet Trust)Nesta Open Data Challenge SeriesESRC Big Data network- creating research centresAdministrative Data; Local Government; Business; Third Sector Research CentreESRC/TSRC/NCVO/RSS- data use & needs of voluntary sector6X AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITGovt push, drive towards data

JRF data store http://data.jrf.org.uk/, Visualisation and analysis of poverty, housing and care data. Shelter Housing Data Bank http://england.shelter.org.uk/professional_resources/housing_databank Government data on housing need, supply, affordability and other issues at a local, regional and national level.

Generally we are seeing an increase in funders requiring organisations to show their impact and deliver a specified outcome in return for payment or investment Not-for-profit organisations themselves want to evidence the outcomes of their work

6WhY is Data relevant to charities? (1/3)Source: http://openhealthdata.cdehub.org/7To understand need/issues better e.g Diabetes

X AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITTo make better plans on how to meet those needs

The CDEC Open Health Data Platformhas been developed by theConnected Digital Economy Catapult (CDEC)andMastodon Cto stimulate data science innovation. http://www.cde.org.uk/howto/

The Centre for Economic and Social Inclusion (CESI) Social Justice Toolkit pulls together indicators at a local authority level and enables benchmarking http://www.cesi.org.uk/statistics/tools

CESI are not alone in creating tools to support needs assessmentShelters Housing Bank and Joseph Rowntree Foundations data store are other useful tools which use open data to help organisations understand need in different areas http://england.shelter.org.uk/professional_resources/housing_databankhttp://data.jrf.org.uk/

7WhY is Data relevant to charities? (2/3)To improve operational effectiveness in service delivery or support functions 8Birmingham Library using data from social media to understand how people interact with the libraryNational Biodiversity Network Gateway- an open data repository for wildlife data https://data.nbn.org.uk/ e.g Pond Conservation Trust

X AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITData can inform operational improvements in various areas, such as fundraising, targeting volunteers, or working out appropriate levels or locations for service provision. Suggested questions to ask: Are we looking at the characteristics and methods of donating for each donor so that we can communicate with them more efficiently? Are we analysing the data collected from social media?

Could more use be made of social media to communicate with service users and or to understand how they view your service, for example the case of Birmingham Library which has used instagram and twitter to understand how people are using the library. Can we learn from our facebook/twitter/ instagram accounts if we have one?

National Biodiversity Network - https://data.nbn.org.uk/. This is a collection of lots of different data sets from a range of different organisations (public, private, voluntary sectors). They can then use the data to target efforts on particular species or areas.

Pond Conservation Trust have created an online interactive map powered by the NBN Gateway to help target pond creation in the best places to help our most threatened pond wildlife. - See more at: http://nbn.org.uk/Use-Data/Examples-Of-Use/Land-management-and-practical-conservation.aspx#sthash.dLsVoihf.dpuf8WhY is Data relevant to charities? (3/3)To improve understanding of results and impact e.g. Justice Data Lab

Source: http://www.justice.gov.uk/justice-data-lab9Individual level dataProvider organisationMoJMatching and analysis Aggregated data return

X AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITData on results is essential for charities to understand the difference their work makes and how they can improve.

For organisations working with ex-offenders, NPC proposed, and the Ministry of Justice implemented, the Justice Data Lab, which provides the grouped reconviction rates of an organisations service users compared to a matched comparison group. For the first time, this enables a charity to know whether its intervention has reduced reconviction rates.

But in s9Results taken from Ministry of Justice Justice Data Lab statistics: October 2013

Short term, full-time employment contracts. Aims to move them into full-time employment elsewhere.

72 offender records for which re-offending data was available could be matched to offenders with similar characteristics

A reduction in re-offending between 1 and 23 percentage points. This reduction is statistically significantSpecific report Blue Sky

X AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITAll JDL reports are placed on the MoJ website https://www.gov.uk/government/collections/justice-data-lab-pilot-statistics 10barriers to using external data?11AccessCannot reliably get access to available data.Do not understand the datasets they access.

AvailabilityDatasets are not open, or there is no process for requesting data (eg, for sensitive data).AwarenessUnaware that data is available.CapabilityDo not recognise the potential of data, or have a vision of what could be achieved with it.Do not have the skills to analyse data or understand the results.IncentivesThere are few incentives to overcome the barriers to accessing and using data.DesireData can be disruptive: some may not want to risk negative results.CapacityDo not have the time or money to invest in data.SupplyDemandX AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITFor charities to get the most out of external data we need data to be availablesupplyand to be wanted demand

Through our work with developing the Justice Data Lab we identified a number of barriers which meant that engaging with open data was difficult for a large number of charities see our Power of Data paper http://www.thinknpc.org/publications/the-power-of-data/ 11How do we make more use of data? (1/2)SupplyEngage with initiatives relating to opening data both within and outside the sector Government needs to extend beyond open data, to allowing access to sensitive data while complying with confidentiality requirements. DemandCreate a culture that supports and even encourages attempts to use data to better understand how charities operate Funders and commissioners must take steps to incentivise use of dataMore case studies needed to raise awareness of how open data is useful12X AXISLOWER LIMITUPPER LIMITCHART TOPY AXISY AXISLIMITPoint two mention employment data lab12How do we make more use of data? (2/2)Chari

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