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TRANSCRIPT
STATE OF
ACCOUNT-BASED MARKETING
2018
in association with
2| The 2018 State of Account-Based Marketing
Table of Contents
Introduction 3
Methodology 5 Respondent Breakdown 5
Key Findings 9 Growing Adoption 10
Program Goals 11
Goals for Advanced ABM Programs 12
New Challenges 13
Last Year’s Challenges 14
Budget 15
Improvement Over Time 16
Diving into the Details 20 The Growing Importance of ABM 20
Target Account Selection 21
List Building 22
Frequency 22
Criteria 22
Technology 25 Building an ABM Tech Stack 26
Adding and Consolidating Technology 26
Improving Reporting and Measurement 27
Measuring Results 30 Reporting Performance 30
Key Performance Indicators 31
Ideal KPIs 32
Moving Towards Success 33
Conclusion 34
About Our Contributors 35
About Our Partners 36
3| The 2018 State of Account-Based Marketing
IntroductionAccount-based marketing has been spoken to, talked about, and presented on time and time again, and as
B2B professionals see just how beneficial an account-based approach can be in other organizations, more are
beginning the journey to adopt ABM into their own.
As blog posts, videos, webinars, and the like continue to highlight ABM’s capabilities, the number of
organizations beginning to implement this kind of approach increases as well.
2019 is the first year that a significant percentage of companies surveyed — 14.7% — reported running ABM programs at their current companies for more than three years.
This signals that the market has matured, and for the first time a majority of B2B companies are either
experimenting with ABM, or ready to scale their ABM strategy as a major part of their overall demand
generation approach. What are the implications of increased ABM maturity on the challenges marketers can
expect to encounter when just getting started and as they begin to scale? How are marketers overcoming
specific challenges associated with converting their inbound/outbound programs to ABM? And - importantly -
where do ABM practitioners find the most success, and what steps are they taking to get there?
These are the questions we wanted to answer.
Once companies have seen the rewards of a mature, tightly aligned ABM program, it’s an approach that becomes as important as, if not more important than, any other marketing program in their repertoire.
DIVING INTO THE DETAILS3METHODOLOGY1
5| The 2018 State of Account-Based Marketing
MethodologyTo better understand the 2018 state of
account-based marketing, as well as how
successful B2B practitioners use ABM to
generate more qualified demand and drive
more reliable revenue for their business,
#FlipMyFunnel in collaboration with Heinz
Marketing conducted a survey over two weeks
in November – December 2018.
The following responses came from 211 sales
and marketing professionals from organizations
that range from SMB to large enterprise, across
a range of industries.
Respondents were pre-qualified for this survey
using the following criteria:
• A respondent’s role must be associated
with either “Sales” or “Marketing”.
• A respondent’s organization must currently
have an account-based marketing
program in place.
• A respondent is primarily focused in B2B.
Respondents who did not meet all of the
above criteria were excluded from the survey.
Marketing leadership
Account-based marketing
Digital marketing
Marketing operations
Demand generation /Field marketing
Product marketing
Other
Sales operations
Sales leadership - 2.8%
Sales / Business development - 2.8%
Marketing communications/ Corporate communications - 2.4%
Revenue operations - 0.9%
Sales / Account executive - 0.5%
RESPONDENT BREAKDOWN
Which function most closely matches your role?
29.9%
13.7%
13.3%
11.8%
10.9%
3.8%
3.8%
3.3%
6| The 2018 State of Account-Based Marketing
Do you currently have an account-based marketing program in place?
Are you currently practicing ABM?
Yes
Not yet, but we plan to implement ABM in the next year (eliminated)
Not yet, but we know we need to (eliminated)
No plans to implement ABM (eliminated)
61%
7%
13%
19%
Yes
No
0%
20%
40%
60%
80%
100%
2018 2017 2016
61%
39%
81%
19%
49% 51%
METHODOLOGY
7| The 2018 State of Account-Based Marketing
How many employees does your company have?
What industry do you operate in?
51-200
201-500501-1000
1001-5000
5001-10,000 - 1.9%
10,001+
1-10 - 3.8%
11-50
Business Services / Consulting
Manufacturing / Construction
Healthcare
Technology / Software
Financial Services
OtherMedia
0.9%
Telecommunications - 0.9%
36.5%
19.4%10.4%
10%
11.8%
6.2%
62.6%
15.2%
5.7%
5.7%
4.7%4.3%
METHODOLOGY
DIVING INTO THE DETAILS3KEY FINDINGS2
9| The 2018 State of Account-Based Marketing
Key Findings
It seems there is a shift happening in how organizations are investing in account-based marketing. In previous years’
reports, a large percentage of
respondents indicated their ABM
budgets were increasing year
over year. In 2018, however, that
number dipped from 82% to 60%.
Companies are still increasing
their investment in ABM, but the
numbers indicate many may be
past the initial investment phase
and focusing instead on maturing
and optimizing their programs.
No matter how advanced your ABM program is
in its implementation,
respondents continue to
utilize industry/verticals or
annual revenue the most in
building their target account
lists. There is an opportunity
for companies to utilize
more advanced techniques
moving forward, like
predictive and intent signals
and engagement data.
Measuring and reporting the performance of their ABM program is the biggest challenge standing
in the way of success.
One year ago, in 2017,
organizations were most
concerned with the length
of time it took to see their
results and how to get
started with ABM in the
first place.
Revenue generation is still the top priority
of ABM practitioners,
followed by pipeline
acceleration and lead
generation.
10| The 2018 State of Account-Based Marketing
Growing AdoptionOver 45% of sales and marketing professionals who indicated they currently have an account-based marketing program in place report they’ve
practiced ABM for less than one year. And nearly 2 in 5 respondents classify their organization’s ABM program as still being in its early stages —
just beginning to implement tools or processes to support the larger program.
Only 9% of respondents classify their ABM program as advanced — meaning that sales and marketing functions are aligned and they are able to
measure results to gain a clear understanding of the impact ABM has in the greater organization.
How long has your organization been practicing ABM?
How would you classify your organization’s stage of ABM implementation?
0%
10%
20%
30%
40%
50%
< 1 year 1-2 years 3+ years
Early-stage, just implementing tools or processes
Broadly implemented, focused on optimization and iteration
Pilot complete Advanced, full marketing and sales alignment has been achieved and we are able to measure our ABM results
0%
10%
20%
30%
40%45.5%
39.8%
14.7%
39.8%
30.3%
20.9%
9.0%
KEY FINDINGS
11| The 2018 State of Account-Based Marketing
Program GoalsEven though new ABM programs are lifting off, the goals remain the same year after year.
In 2018, the top three goals for ABM practitioners were:
• New business acquisition (73.5%)• Pipeline acceleration (62.1%) • Lead generation (52.1%)
What is your main goal for account-based marketing (ABM)?
0%
20%
40%
60%
80%
100%
New Business / Acquisition
Pipeline Acceleration
Lead Generation
Upsell / Cross-Sell of Existing Customers
Marketing and Sales Alignment
Brand Awareness
Customer Retention
Product Adoption
Early Stage
Pilot Complete
Broadly Implemented
Advanced
Total (Combined)
Stage of ABM Implementation
KEY FINDINGS
Other goals of ABM practitioners include
the ability to upsell or cross-sell to existing
customers, marketing and sales alignment,
and brand awareness.
12| The 2018 State of Account-Based Marketing
Goals for Advanced ABM Programs — 2017 vs. 2018
What is your main goal with ABM?
While 38% of organizations with early-stage ABM programs
identified sales and marketing alignment as a top goal, just 15.8% of
organizations with advanced ABM programs, chose this response.
2018 2017 2016
Pipeline Acceleration
Lead Generation
Sales & Marketing Alignment
Other
Revenue Generation
0%
10%
20%
30%
40%
50%
60%53.1%
11.8%
20.9%
5.7%8.5%
45%
22%
17%
10%
6%
25%22%
20%17% 16%
KEY FINDINGS
It’s likely that at this stage, sales and marketing may already be
tightly aligned — in 2017, 57% of respondents reported this
alignment, causing more advanced practitioners to focus on other
top goals such as pipeline acceleration (73.7%).
13| The 2018 State of Account-Based Marketing
New ChallengesWhat challenges are ABM practitioners most concerned with this year? In the past, the
challenges facing ABM practitioners were largely organizational. How do I get sales and
marketing aligned? How do I get my leadership team bought in on ABM and focused on
the right KPIs? Do I have the right content to support an ABM program? How do I even
get started?
What we’re seeing now is that organizations are bought in on ABM and marketers are
rolling up their sleeves and facing more operational challenges—starting with how to
accurately measure and report on their ABM program success.
Over 41% of total respondents report that their biggest challenge is the difficulty in measuring and reporting on account-level results, indicating the market is maturing away from why ABM should be done in the first place to how to scale and optimize these programs effectively moving forward.
KEY FINDINGS
14| The 2018 State of Account-Based Marketing
Difficulty measuring and reporting on account-level results
Ensuring you have the right content for an account-based approach
Building out account and contact data
Using consistent data across systems
Moving away from lead-based volume metrics
Aligning sales and marketing on key accounts
Determining the target account list
Time to results is too long
Implementing the right technology
Getting internal buy-in from key stakeholders
Allocating budget to account-based initiatives
0%
10%
20%
30%
40%
50%
60%
Early Stage
Pilot Complete
Broadly Implemented
Advanced
Total (Combined)What are the biggest challenges you’ve faced when implementing ABM?
KEY FINDINGS
15| The 2018 State of Account-Based Marketing
Last Year’s ChallengesIn the 2017 report, “Length of time for results” was the highest-rated challenge when implementing ABM at 17%.• “How to start” followed with 12% of responses
• “Content” was third, with 11% of responses
• Showing results (8%) and understanding the account insights (5%) were much lower on the rank of challenges, indicating an advancement in
the concerns of today’s ABM programs.
Once programs mature and begin to generate results, ABM practitioners move to solve the next challenge — always moving their programs ahead.
What is your greatest challenge with implementing ABM?*
Length of time for results
How to start Content Alignment Budget Tech Showing results
Engaging key
stakeholders
Finding target
accounts
Selling internally
Understanding account insights
0%
5%
10%
15%
20%17%
12%11%
10% 10%
8% 8%7% 7%
6%5%
KEY FINDINGS
*Data from the #FlipMyFunnel 2017 State of ABM report
16| The 2018 State of Account-Based Marketing
BudgetTo combat new challenges and take
advantage of smarter tools, nearly 60%
of respondents reported that their ABM
budget will increase in the next year.
In the 2017 report, 82% of respondents
planned to increase their ABM budget
in the next year, so while ABM budgets
continue to increase, they are doing so
at a slower pace. These numbers may
indicate that many may be past the initial
investment phase and focusing instead on
maturing and optimizing their programs.
How do you think your ABM budget will change in the next year?
Decrease - 2.8%
Increase
Stay the same
59.2%
37.9%
KEY FINDINGS
17| The 2018 State of Account-Based Marketing
Improvement Over TimeWhat’s driving the success of ABM programs? Is it budgetary? A tactic or strategy? A specialized
tool? While all important, the most consistent factor in ABM success is related to time.
While less than 25% of total respondents are confident that their ABM programs are effective,
over half of the the most advanced ABM programs have found their footing to confidently
generate results. The more advanced a program is, the more confident ABM practitioners are
that what they’re doing is working—makes sense, right?
But it points to another important trend—ABM takes time to get right, whether it’s because of
organizational change, implementing the right technology stack to scale, or just figuring out how
to run a pilot and how to iterate on the program. Businesses have to be willing to test and revise
their ABM program over the length of a few sales cycles to get good data.
But what the trends indicate is that if you stick with it, ABM is likely to become a key component of your overall marketing strategy, spanning acquisition and customer marketing, and
multiple channels and tactics.
KEY FINDINGS
18| The 2018 State of Account-Based Marketing
How would you describe your level of confidence that your account-based marketing programs are effective, on a scale of 1-7, where 7 means very confident and 1 means not confident at all?
Early Stage
Pilot Complete
Broadly Implemented
Advanced
Total
Confident (6 - 7)
Mid(4 - 5)
Not Confident(1 - 3)
0%
20%
40%
60%
80%
“We’re seeing engagement on our targeted accounts. We
have a solid account list and we still have room to mature in our
integrated campaigns. We’re also implementing additional technology
and process to close the gaps.”
“We can always do better but this is a much better approach than just traditional inbound funnel
optimization, especially as we move further upmarket.”
“We have surveyed our sales team and compared their confidence in our ABM program to our overall
performance, which is netting 96% close rates for firms in our
ABM program.”
“ ““
23.2%
11.9%20.5%
31.3%
54% 50% 52.3%62.5%
47.4%
19.4%
31%25%
6.3%0.0%
52.6%
KEY FINDINGS
DIVING INTO THE DETAILS33 DIVING INTO
THE DETAILS
20| The 2018 State of Account-Based Marketing
Diving into the Details
The Growing Importance of ABMWhile nearly 40% of all respondents dedicate between 25-50% of their total marketing efforts
to ABM, 47% of those with advanced ABM programs dedicate between 51-75% to their account-based initiatives.
Once companies have seen the rewards of a mature,
tightly aligned ABM program, it’s an approach
that becomes as important as, if not more important
than, any other marketing program in their repertoire.
Now that we’ve seen the key trends in the state of account-based marketing, it’s important to
go a level deeper and understand what’s causing them.
How are today’s ABM practitioners targeting their accounts? What technologies do they
utilize? How do they measure performance of their program?
Early Stage
Pilot Complete
Broadly Implemented
Advanced
< 25% 25 - 50% 51 - 75% > 75% 100%
What percentage of your marketing efforts are directed toward target accounts versus general outbound efforts?
51 - 75%
< 25%
100%
> 75%
25 - 50%
Totals
0%
10%
20%
30%
40%
50%
38.9%28.9%
12.3%14.7%5.2%
21| The 2018 State of Account-Based Marketing
Target Account SelectionOver 84% of respondents with an advanced
ABM program report that target account
selection is a joint effort conducted by both
sales and marketing.
And this is true for ABM programs of all ages
— no matter how long a program has been
running, though marketing and sales are
always collaborating, marketing tends to lead
the charge in identifying target accounts.
0%
10%
20%
30%
40%
50%
60%
How do marketing and sales work toidentify and select target accounts?
Early Stage
Pilot Complete
Broadly Implemented
Advanced
It’s a joint effort led by marketing
It’s a joint effort led by sales
It’s a marketing driven effort
It‘s a sales driven effort
It’s a joint effort led by marketing
It’s a joint effort led by sales
It’s a marketing driven effort
It‘s a sales driven effort
Totals
44.1%12.8%
25.6%
14.7%
32.1%
59.1%
48.4% 47.4%
26.2%
15.9%
28.1%
36.8%
19%15.9%
10.9%
5.3%
17.9%
9.1% 10.9%
5.3%
DIVING INTO THE DETAILS
22| The 2018 State of Account-Based Marketing
List Building
Frequency
Criteria
With the collaboration of sales and marketing in the selection of
target accounts, how and when do today’s ABM practitioners continue
to expand their target account lists beyond their own database?
While 39.3% of organizations update and add-to their target account
lists quarterly, 22.3% of organizations lack a systematic approach,
iterating more on an ad-hoc basis.
When the time does come to find more accounts to target, what
criteria do ABM practitioners utilize?
Nearly 75% of respondents build their target account lists with traditional marketing segmentations based on firmographics like geography,
industry verticals, annual revenue, and number of employees.
In contrast, many ABM technologies entering the market are focused on artificial and predictive intelligence, and delivering dynamic behavioral
data to aid account targeting.
Marketers are defaulting to the firmographics that they know and love first, perhaps indicating adoption difficulties in behavioral or AI-driven data.
Maybe they have found it’s difficult to integrate the data into their existing CRM or marketing automation systems. Maybe it’s difficult to manage
audiences dynamically based on that data, or it’s more difficult to keep sales and marketing aligned on behavioral data - which changes.
Even those with advanced ABM programs build their account lists with this foundational data, though of all the groups represented, those more
mature ABM programs are embracing the more advanced techniques like predictive and intent signals and engagement data.
How often do you iterate your target account lists?
Quarterly
Ad-hocMonthly
We haven’t updated our target account lists
Yearly
39.3%
22.3%18%
9.5%
5.7%
DIVING INTO THE DETAILS
23| The 2018 State of Account-Based Marketing
Which factors are you using to build your target account lists?
0%
10%
20%
30%
40%
50%
60%
70%
80%Early Stage
Pilot Complete
Broadly Implemented
Advanced
Total
Industry / Vertical
Engagement data
Number of employees
Public lists (e.g. Fortune
500)
Annual Revenue
Intent Signals
Geography Predictive Signals
Technographics
DIVING INTO THE DETAILS
DIVING INTO THE DETAILS34 TECHNOLOGY
25| The 2018 State of Account-Based Marketing
TechnologyMarketing technology provides the core infrastructure for a successful ABM program, and organizations utilize a mix of tools to support their efforts.
No matter how advanced an organization’s ABM program is, there’s a strong reliance on one’s core CRM system and marketing automation
platform over more advanced account-based marketing technologies and website visitor intelligence platforms.
What categories of martech tools do you utilize in your organization? Select all that apply:
Early Stage
Pilot Complete
Broadly Implemented
Advanced
Total
0%
20%
40%
60%
80%
100%
CRM Website visitor
intelligence
Paid social
ABM platform
Data mining (Predictive
/Intent data)
Marketing automation
platform
Sales outreach automation
Ad retargeting Marketing attribution
Website personalization
Content syndication
Other
26| The 2018 State of Account-Based Marketing
Building an ABM Tech Stack
Adding and Consolidating Technology
The following are the tools most commonly used in an ABM practitioner’s tech stack.
As new technology emerges and the ABM technology landscape continues to mature,
ABM practitioners are keen to try new solutions to improve their ABM programs.
When marketers were just trying out ABM, they were hacking together many different
point solutions. Now that their programs are running, they’re looking for an opportunity
to consolidate and optimize their toolset, and looking for vendors that can cover more of
their program needs with a single product.
Over 50% of respondents intend to add additional technology in 2019. This number
has decreased dramatically since 2017, where 83% of respondents planned to add
new technology. Again, these numbers may indicate that many may be past the initial
investment phase and focusing instead on utilizing and optimizing the technology they
already have. 2018 2017 2016
0%
20%
40%
60%
80%
100%
If you are using account-based marketing solutions, which of the following solutions are part of your tech stack? Select all that apply:
Planned to add to ABM tech stack in the next year?
No
Yes
52.1%
83%
17%
71%
29%
47.8%
0%
10%
20%
30%
40%
50%
60%
Terminus DemandbaseOther 6SenseMarketo RollWorksEngagio
53.8%
31.7%27.9%
23.1% 23.1%
4.8% 2.9%
TECHNOLOGY
27| The 2018 State of Account-Based Marketing
But that still leaves 47.8% of respondents who don’t plan to add any additional tech. When asked more specifically about their approach to
technology within their ABM program, 34.1% of respondents would add technology to fill their current gaps.
A significant 52.6% of advanced program practitioners responded they intend to consolidate their stacks into fewer, more robust solutions.
This is likely caused by being around enough time to understand what they need, where they need it, and why they need it in order to continue
driving success.
Improving Reporting and MeasurementAmong the new technologies ABM practitioners hope to purchase, 44% of respondents plan to implement an account-based analytics or
measurement tool in the next year.
0%
10%
20%
30%
40%
50% Early Stage
Pilot Complete
Broadly Implemented
Advanced
Total
As you plan for 2019, which of the following best describes your approach to technology you plan to use for account-based marketing?
We intend to add additional
technology to fill gaps in what we currently have
We intend to do both of the
aforementioned
Not sureWe intend to consolidate point
solutions/capabilities into fewer, more robust solutions
We do not intend to add any additional
technology
TECHNOLOGY
28| The 2018 State of Account-Based Marketing
Which of the following capabilities do you plan to add to your technology stack this year? (Select all that apply)
Account-based
analytics or measurement
Account-based activity orchestration (coordination
of activity across
channels)
Account-level web
engagement insights for
sales activation
NoneWeb/content personalization
to support account-based
initiatives
Intelligent predictive modeling
for account targeting
Intent and behavioral
insights tracking
Firmographic or contact
data cleansing/normalization/augmentation
Account-based advertising
(digital display)
Other
0%
10%
20%
30%
40%
50% 44.1%
33.6%30.8%
24.6% 23.2% 23.2%19.9% 18.5% 15.6%
4.3%
TECHNOLOGY
DIVING INTO THE DETAILS35 MEASURING
RESULTS
30| The 2018 State of Account-Based Marketing
Measuring ResultsThe ability to measure and report on results allows successful ABM practitioners to make data-driven decisions to improve their program.
Understanding how campaigns are performing, what content leads are engaging with, and the qualification of those leads as they move from
marketing to sales are just a few of the many aspects to driving success.
Reporting PerformanceIt’s clear that no matter where you are in your ABM efforts, there is still a reliance on CRM systems for reporting on the success of ABM efforts.
However, over half of respondents continue to do some reporting manually.
What tools do you currently use to report on the success of your ABM efforts?
0%
20%
40%
60%
80%
100%
CRM Google AnalyticsMarketing automation
platform
Manual/Spreadsheets
Account-based marketing platform
Other Analytics/ Attribution software
But what do ABM practitioners find valuable to measure? What goals are they working towards on their journey to account-based success?
80.6%
59.7%
46.9%
34.1%25.6%
55.9%
31| The 2018 State of Account-Based Marketing
Key Performance IndicatorsThe most important KPIs tracked specifically for ABM programs when looking at combined choices are revenue generated (53.6%) and pipeline
generated (46%).
In the early stages of ABM implementation, account engagement rate, sales demos and calls, lead generation and account penetration are more
highly valued KPIs. However, as programs grow more advanced, the KPIs they care about become based more on the results being generated
rather than the inputs that lead to those results.
But unfortunately, not everything can be measured, and there are still some KPIs that even the most advanced ABM programs wish they could track.
What are the most important key performance indicators (KPIs) you track specifically for your account-based programs?
Early Stage
Pilot Complete
Broadly Implemented
Advanced
Total
Revenue generated
Overall pipeline
conversion rate
Lead-to-opportunity conversion
rate
Leads generated
Deal size (LTV/ACV)
Pipeline generated
Sales demos /
initial calls set
Account engagement
rate (% of target accounts engaged online
or offline)
Account penetration
(number of people
engaged within an account)
Website traffic
Sales cycle length / deal
velocity
Other0%
10%
20%
30%
40%
50%
60%
70%
80%
MEASURING RESULTS
32| The 2018 State of Account-Based Marketing
Yet even without a perfect set of KPIs, by clearly defining the goals of an ABM program, ABM practitioners can work to ensure that everyone
involved has the same objectives in mind.
Ideal KPIsNearly 38% of respondents indicated that
sales cycle length and deal velocity is a KPI
that they would like to report on specifically
but are currently unable to, and this is true
no matter how mature an ABM program is.
Sales cycle length / deal
velocity
Revenue generated
Account penetration
(number of people engaged within an account)
Pipeline generated
Deal size (LTV/ACV)
Account engagement
rate (% of target accounts engaged online
or offline)
Overall pipeline
conversion rate
Lead-to-opportunity conversion
rate
Sales demos/initial calls
set
Website traffic
Leads generated
OtherNone
Which key performance indicators (KPIs) would you like to report on specifically for your account-based programs but are currently unable to?
Early Stage
Pilot Complete
Broadly Implemented
Advanced
Total
0%
10%
20%
30%
40%
50%
Among this, other ideal KPIs include:
• Account engagement rate (% of target accounts engaged online or offline) - 34.6%• Account penetration (number of people engaged within an account) - 33.6%• Lead-to-opportunity conversion rate - 26.1%
However, 26.3% of those with an advanced ABM program report that they’re able to report
on all KPIs they want to report on.
MEASURING RESULTS
33| The 2018 State of Account-Based Marketing
Moving Towards SuccessHow long does it take to get there? Most organizations have seen progress toward their most important KPI within 4-6 months after implementation.
What does this tell us? It reiterates that account-based marketing takes time. It’s not an initiative that one will see instant results from, but with the
right patience and willingness to iterate and improve, the results generated by an ABM program can be invaluable to an organization.
0%
5%
10%
15%
20%
25%
30%
Less than 30 days
10 - 12 months
4 - 6 months
1 - 3 months
More than one year
We’re still waiting
7 - 9 months
From first implementation of account-based marketing, how long did it take your organization to see progress toward your most important KPI?
6.2%
25.1%26.5%
13.3%
6.2%5.2%
17.5%
MEASURING RESULTS
34| The 2018 State of Account-Based Marketing
ConclusionIf there’s one takeaway from this report, it’s that account-based marketing isn’t a magic bullet for everything facing marketing and sales teams. But it is an approach that, when implemented thoughtfully and with commitment, can become a company’s core growth strategy and drive significant results.
What separates successful ABM programs from the rest? Dedication, patience, and time. While the strategy and tactics one implements will,
of course, heavily dictate the outcomes of an account-based approach, one’s capacity to thoughtfully measure and analyze the outputs while
simultaneously iterating the inputs gives a big advantage over those who expect to see results in 30, 60, even 90 days.
Account-based marketing success comes with time. As does the ability to see the gaps in your program, the willingness to make adjustments as
needed, and the strategic lens to tie it all together.
Account-based marketing is not a passing fad. In fact, quite the opposite. Because as organizations, leaders, and practitioners continue to grow
their ABM programs, new solutions arise to meet new challenges. New voices rise to the surface. New technology emerges to facilitate and
measure success.
Where does your organization stand on the account-based marketing scale?
5.
35| The 2018 State of Account-Based Marketing
About Our Contributors
Founded in 2014, #FlipMyFunnel is a community of brave B2B professionals who challenge the status quo in their organizations to drive better
business results. Our annual event, engagement platforms, and tactical content serve to empower you to do this in the best way possible.
We believe the best definition of a thriving community is one where you, the practitioner, are in the driver’s seat. Your pain points are our pain
points, and we are here to help you become a hero in your organization.
Terminus passionately hosts the #FlipMyFunnel community. We’re honored to provide a platform where you master your craft and make lasting
connections with your peers.
Please join the #FlipMyFunnel community: subscribe to the #FlipMyFunnel podcast, LinkedIn, Twitter, Youtube and join us at a Meetup
near you.
Heinz Marketing is a B2B marketing and sales acceleration firm that delivers measurable revenue results. At Heinz Marketing, we believe every
strategy, tactic and action has a specific, measured purpose. Instead of focusing on the activities, we focus on the outcomes. What really matters is
sales pipeline, closing business, and accelerating revenue.
Visit Heinz Marketing on the web at heinzmarketing.com and follow us on Twitter @HeinzMarketing.
36| The 2018 State of Account-Based Marketing
About Our Partners
Founded in 2014, Terminus is
the leader of the account-based
movement. We help our customers
transform B2B marketing by focusing
sales and marketing resources on the
best-fit, most likely to buy segments
of their addressable market. Our
platform empowers marketing teams
to easily build, operate, and measure
scalable account-based initiatives
that drive quality growth.
Founded in 1996, PFL, a marketing
technology company, provides
sales enablement and marketing
automation solutions, as well as
printing, mailing, and fulfillment
services. We directly connect B2B
and B2C organizations to cutting
edge solutions that accelerate
productivity and drives the
business forward.
Founded in 2006, Marketo,
an Adobe company, offers the
leading Engagement Platform that
empowers marketers to build brand
value, grow revenue, and prove
impact. Consistently recognized as
the industry’s innovation pioneer,
Marketo is the trusted platform for
thousands of CMOs thanks to its
scalability, reliability, and openness.
Founded in 2003, LinkedIn
connects the world’s professionals
to make them more productive and
successful. Whatever motivates and
inspires you, we’re a community that
can help you realize your definition
of success. #InItTogether
37| The 2018 State of Account-Based Marketing
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