st george's university hospitals nhs foundation trust - showcasing quality in television...

16

Upload: irina-higginson

Post on 14-Apr-2017

606 views

Category:

Health & Medicine


2 download

TRANSCRIPT

PowerPoint Presentation

Excellence in specialist and community healthcare

Showcasing quality in television documentaries

Excellence in specialist and community healthcare

Showing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

Around 3 million viewers per episode

64 amazing episodes made from just 105 days of filming

A great insight into the NHS at its best and busiest

Showing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

More than 100 cameras capture heartache, humour and much more

Hundreds of mentions on Twitter per episode

Unprecedented access to one of the UKs busiest emergency departments

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

A warm welcome at St Georges

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

Strictly Come A&E?

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

Praise from the national press

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

Third party endorsement from celebrities

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

Addressing the quality of careAs the lead ED consultant on the viewing panel, I get to see the episodes before they are broadcast. This has given me a unique insight into how the team works. I have been really impressed and proud at what Ive seen.

Having over 100 cameras means we get a very close-up look at what we do and the quality of the care we give.

Where there have been examples of care that could be improved, we have been able to address it and also work with the production company to ensure the 24 Hours continues to showcase the NHS so brilliantly.

Dr Will Glazebrook, emergency medicine consultant

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

Why we did it

Hosting 24 Hours in A&E is not a decision we took lightly. We spoke to Kings Hospital where the first five series were filmed and their assurance encouraged me to take the idea to the trust board who agreed to participate.

Its a lot of work behind the scenes; getting the cameras in, making sure staff are happy and organising the viewing panel but the result is well worth it.

We spent a long time looking over the filming protocols from a governance point of view and were pleased with how seriously The Garden Productions took consent and issues relating to vulnerable patients. Id recommend them.

Louise Halfpenny, head of communications

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

Managing the consent processKnowing that patients had many opportunities to withdraw consent for their story to be broadcast was very important.

We worked closely with the production company, who were respectful and didnt push when we advised on not following up particular patients.

No-one was pressured to take part, and although some of the staff were a little nervous to start with, we didnt hesitate when the cameras came back for a second time. It has been a very positive experience and weve been pleasantly surprised at how willing patients are to be filmed.

For some, participating is part of their recovery. The episodes document turning points in their lives. For those who have passed on, the programmes are a very warm tribute and have been much appreciated by relatives.

Dr Rhys Beynon, consultant in adult & paediatric emergency medicine

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

#24HrsAE creates pride in our NHS

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

Our NHS is fantastic

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

Thumbs up to St Georges

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

An amazing show Well played

Showcasing quality in television documentaries / St Georges University Hospitals NHS Foundation Trust

Thank you

For further information, please contact

Corporate Communications at

St Georges University Hospitals NHS Foundation Trust

[email protected]

020 8725 5151