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Southern California Genealogical Society Jamboree 2015 Welcome & Volunteer Information

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Page 1: Southern California Genealogy Jamboree 2015 Volunteer Training

Southern California Genealogical Society

Jamboree 2015

Welcome &

Volunteer Information

Page 2: Southern California Genealogy Jamboree 2015 Volunteer Training

Things You’ll Want to Know• Volunteers – the Heart of Jamboree

•Who is SCGS and Why a Jamboree

• Two Conferences – Double the Fun

• Location, Location, Location

• Pink Sheets and How to Read Them

• Volunteer Check-in

• Volunteer Opportunities

• Tips to Handle Tricky Situations

• Faces to Know

Page 3: Southern California Genealogy Jamboree 2015 Volunteer Training

Jamboree takes an army of volunteers for success! We have been fortunate to have many loyal volunteers who assist us every year.

Thank you!

Page 4: Southern California Genealogy Jamboree 2015 Volunteer Training

About SCGS We’re a non-profit organization

Organized in 1964

2,400 members from all fifty states and 8 foreign counties

Our Family Research Library has over 40,000 volumes, including 6,000 family histories, along with manuscripts, maps, periodicals, and electronic data resources.

We’re a designated FamilySearch Center

Page 5: Southern California Genealogy Jamboree 2015 Volunteer Training

Our Mission• The SCGS exists to

• foster interest in family history and genealogy,

• preserve genealogical materials, and

• provide instruction in accepted and effective research techniques.

Page 6: Southern California Genealogy Jamboree 2015 Volunteer Training

About Jamboree The Genealogy Jamboree

Fulfills our Mission

An annual fundraiser

This is the largest, all-volunteer run, genealogical conference in the United States

The annual Genealogy Jamboree is recognized as one of the premier education and exhibitor events in the United States

In 2015, our attendees will represent 26 states and 3 foreign countries

Page 7: Southern California Genealogy Jamboree 2015 Volunteer Training

Two Amazing EventsThursday, June 4

Genetic Genealogy: DNA Day Plus!

Friday – Sunday, June 5-746th Annual Southern California Genealogy Jamboree

Page 8: Southern California Genealogy Jamboree 2015 Volunteer Training

2015 ThemeGenealogy FAN*fare: Working Together

The theme of the 2015 Jamboree is Genealogy FAN*fare: Working Together. Thanks to Elisabeth Shown Mills for this year’s theme. Elizabeth put the FAN in genealogy by encouraging the use of documents about an ancestor’s “FAN Club” – Friends, Associates and Neighbors – to discover new information. This year Jamboree celebrates the use of FANs of our elusive ancestors to aid in our research.

Page 9: Southern California Genealogy Jamboree 2015 Volunteer Training

Los Angeles MarriottBurbank Airport2500 N. Hollywood WayBurbank, CA 91505

818.843.6000

Page 10: Southern California Genealogy Jamboree 2015 Volunteer Training

Map for Thursday, June 4*Academy 1 turns into the Exhibit Hall Fri-Sun, June 5-7

Tech Zone, Ancestry Scanning, and Research Assistance will open Friday, June 5 th at 12:00 p.m.

Page 11: Southern California Genealogy Jamboree 2015 Volunteer Training

Map for Friday – Sunday, June 5-7* Exhibit Hall opens at 12 noon Friday, June 5.

Page 12: Southern California Genealogy Jamboree 2015 Volunteer Training

The Skinny on Volunteering Volunteer for as much or as little time as you want –

even for just an hour

Volunteer for 4 hours and we’ll help buy lunch

Earn a $5 coupon to the Marriott Concession on the Green.

You can earn up to 2 coupons a day

Wear your VOLUNTEER ribbon with pride

You’ll have FUN! Your enthusiasm will be contagious

Make a deposit in the volunteer karma bank. You’ll feel good. And that makes us very happy.

Page 13: Southern California Genealogy Jamboree 2015 Volunteer Training

Registration When you arrive, check in at the

Volunteer Table in the Convention Center Foyer

Sign in Collect your volunteer badge and ribbon Check your assignments Check the white board for additional

volunteer openings Review important information

Pink Sheets The day’s Badge colors, Contact info in case of problems

Page 14: Southern California Genealogy Jamboree 2015 Volunteer Training

Pink Sheets How to Read the Pink Sheet Schedule Grid

STEP 1 Find the sheet for the ‐day in which you are interested. There are separate sheets for each day.

STEP 2 – Start with the far left column, where the session times are listed. Read down the column find the time period

STEP 3 – Read from left to right and find the session you want to attend. The room where the session is being held will be above the speaker and description

Page 15: Southern California Genealogy Jamboree 2015 Volunteer Training

Pink Sheets ContinuedWhat you’ll find listed for each session:

Session Number

Speaker’s Name

Session Title

Syllabus Page #

Type of PresentationSponsored or Demo Will be specific to aProduct or service. May com across as a “sales presentation”

Recording Status

Audio – Audio recordedVideo – Video recordedStreamed – Live StreamedNo rec – No recordingRec? – Waiting for approvalExperience Level

Page 16: Southern California Genealogy Jamboree 2015 Volunteer Training

Volunteer Opportunities

Bag Stuffing and Pizza PartyShow up at the SCGS Library on Saturday, May 30, 2015 at 10 am for the annual party for stuffing the registration bags. It's a great way to get to meet other volunteers and to get a sneak peek at Jamboree. It kicks off Jamboree Week with rousing fun and a pizza party at the end. 

Page 17: Southern California Genealogy Jamboree 2015 Volunteer Training

RegistrationDistribute registration envelopes, Pink Sheets, goodie bags, and name badges. Ensure guests verify that all tickets purchased are present. For discrepancies, refer them to the registration Kiosk for assistance.Distribute the printed syllabus to those who have tickets. A limited number will be available for sale at the SCGS table on Friday.Remind guests to fill out and turn in their free raffle ticket – they could win a prize!Registration Hours:

Thursday June 4, 7:00 am – 2:00 pm and 6:00 – 8:00 pmFriday June 5, 7:00 am – 6:00 pmSaturday June 6, 7:30 am – 6:00 pm.

Page 18: Southern California Genealogy Jamboree 2015 Volunteer Training

Room MonitorYou must be a paid/registered attendee for all room monitor positions that you volunteer for.Verify that the sign by the outer door reflects the session. Badge checks – check to make sure all entering guests have (1) a name badge, and (2) the correct color badge. Refer all guests without appropriate identification to the registration kiosk to resolve any issues.Distribute evaluation forms to all entering guests. Collect forms following the conclusion of the lecture.Room maintenance (straighten chairs, collect papers, etc… as needed).Notify Venue Manager immediately of any audio-visual problems, unsafe crowding -- any problems. At least one monitor is needed for each session and multiple monitors for large sessions. 

Page 19: Southern California Genealogy Jamboree 2015 Volunteer Training

Room Monitor ContinuedAll guests must be seated. No standing is allowed per LA Fire Marshal regulations. Chairs are required to be locked together per the Fire MarshalGuests with motorized scooters or wheelchairs are welcome to sit in the reserved area toward the back where there is room to maneuver. Chairs may be removed to provide accommodation. Aisles must remain clear. Please assist these guests. If chairs are removed, place them outside, and return them following the lecture.Remove class session sign as you leave the room and turn in at the Volunteer Desk or Hotel Manager Desk with the completed evaluation forms.

Page 20: Southern California Genealogy Jamboree 2015 Volunteer Training

LA Fire Marshal Regulations Aisles and backs of rooms

must be clear Doors must be closed

during the session No standing in the aisles

or doorway All persons must have a

seat When all chairs are

occupied close the door, and place the “ROOM FULL” sign on the outside of the door.

Refer latecomers to other lecture rooms so as not to disturb others

?’s/issue in the Main Hotel, call Lynne Parmenter or Lise Harding

?’s/issues in the Convention Center, call Lise Harding, David Burde, Judi Ramsey, or Priscilla Pruitt

Contact info will be made available at volunteer check-in

Page 21: Southern California Genealogy Jamboree 2015 Volunteer Training
Page 22: Southern California Genealogy Jamboree 2015 Volunteer Training

Door Monitor for meals/eventsYou must be a paid/registered attendee for all door monitor positions that you volunteer for .Collect tickets for paid meals/breakfasts from guestsCheck for valid Jamboree badgesAct as host/hostess and assist guests with seatingNeeded for the following events:

Thursday June 4 Genetic Genealogy: DNA Day Plus! Luncheon with Chris Shauble

Friday June 5 Jamboree Banquet with Thomas W. Jones, PhD, CG, CGL, FASG, FUGA, FNGS

Saturday June 6 Jamboree FamilySearch Breakfast with Michael Provard and Kathy Warburton

Saturday June 6 Jamboree Scholarship Breakfast with Sheila Benedict

Saturday June 6 Jamboree Banquet with Dr. Michael D. Lacopo.

Sunday June 7 Jamboree NEHGS Breakfast with Alice Kane

Page 23: Southern California Genealogy Jamboree 2015 Volunteer Training

HospitalityGreet people and direct them to the appropriate registration line (pre-register or walk-in).Distribute and collect registration forms from walk-in registrants waiting in line. Give directions to lecture rooms, restrooms, Tech Hallway, Ancestry scanning, research assistance, etc. Open doors for guests with mobility issuesCollect Jamboree evaluation forms.Smile! Have Fun! Let your inner light shine

Page 24: Southern California Genealogy Jamboree 2015 Volunteer Training

ScanningFeed session and conference evaluations into a scanner Must be familiar with operating a laptop and storage systems Equipment will be providedNot related to *Ancestry Scanning*. This is for session evaluations only.

For information regarding Ancestry Scanning and how to sign up, see the Jamboree Blog post http://genealogyjamboree.blogspot.com/2015/05/announcement-burbank-public-library.html

Page 25: Southern California Genealogy Jamboree 2015 Volunteer Training

Tech Zone AssistanceRoom Monitors, Database Consultants, Tech Consultants needed Friday afternoon through Sunday.Assist patrons with use of computers and databases. Knowledge of online databases is preferable but not mandatory.

Page 26: Southern California Genealogy Jamboree 2015 Volunteer Training

Exhibitor Set-Up/Tear DownAssistance for Exhibitor load-in Thursday afternoon AND/OR tear down Sunday afternoon is needed. Must be able to lift and carry. Each day requires some set up as well (changing out signs, straightening materials, etc.). Sunday assistance is needed to collect and pack everything to take back to the SCGS Family History Library.

Page 27: Southern California Genealogy Jamboree 2015 Volunteer Training

Live Streaming MonitorAssist on-site production staff with live streamingMonitor live chat rooms before, during, and immediately after live streamed sessions to alert staff of any issuesAssistance needed Thursday - Sunday. Live-streaming occurs every session hour.Experience is necessary, and more than one volunteer is needed

Page 28: Southern California Genealogy Jamboree 2015 Volunteer Training

Social Media MonitorWork with the SCGS Social Media team to monitor social media platforms

Twitter Facebook – SCGS Jamboree and SCGS pages Jamboree App Friends feature

Alert team members to any issues Respond to inquiries or direct responses to appropriate personExperience required. Please contact [email protected] for more information on how you can help.

Page 29: Southern California Genealogy Jamboree 2015 Volunteer Training

Research AssistanceDo you have some expertise that might help someone break through a brick wall? If yes, consider signing up as a consultant!Consultant slots are listed in half-hour increments but we ask that you limit your consulting time to 20-25 minutes in order for people to move out and in. As a consultant, you will also receive prior notice of the people who have signed up for your slots so, if you choose, you may contact them in advance (this is completely up to you, however).You need not be certified, accredited, be a member of APG, or any other specific organization to assist people - just a desire to help is all that is required.

Page 30: Southern California Genealogy Jamboree 2015 Volunteer Training

Key Club/YouthSCGS partners with local high school Key Clubs to provide service hours in exchange for assistance with DNA Day and Jamboree.Check in at the Volunteer desk. Please identify yourself as a Key Club volunteerFor Exhibitor assistance, you will be assisting with the set up of booths. Lifting boxes and moving props and sales materials may be required.Once you are excused from an assignment, report back to the volunteer desk for the next assignment.Have fun and smile! You could be talking to a cousin!

Page 31: Southern California Genealogy Jamboree 2015 Volunteer Training

Jamboree Etiquette/Customer Service Tips You’re the face of

Jamboree Your smile, your greeting

and your enthusiasm is what sets Jamboree apart from all other conferences.

When in doubt - refer to a Jamboree Team member: Lise Harding, Judi

Ramsey, Lynne Parmenter will always be available.

Be kind – this is your tribe Have FUN!

Page 32: Southern California Genealogy Jamboree 2015 Volunteer Training

Faces to KnowLise Harding, Volunteer Coordinator

Judi Ramsey – Co-Chair, Speakers

Priscilla Pruitt – Co-Chair, Exhibitors

Lynne Parmenter, SCGS Hotel Manager

Louise Calaway, Registrar

Dave Burde – Co-Chair, Administration, SCGS President

Page 33: Southern California Genealogy Jamboree 2015 Volunteer Training

Who do I call for help?• Lise Harding – Volunteer Coordinator

• Co-Chair Dave Burde

• Co-Chairs Priscilla Pruitt and Judi Ramsey

•Main Hotel manager Lynne Parmenter

• Contact information will be provided to you at Check-in.

• All Jamboree team members will be accessible by email/text/phone on site.

Page 34: Southern California Genealogy Jamboree 2015 Volunteer Training

Thank You for VolunteeringJamboree would not be possible without the help and support of volunteers, members, and the genealogical community.

You make this the great conference that it is year after year.