Copyright © 2018 Window Book, Inc. All Rights Reserved.

The instructions and descriptions contained in this document were accurate at the time of publishing; however, succeeding

products and documents are subject to change without notice. Therefore, Window Book, Inc. assumes no liability for damages

incurred directly or indirectly from errors, omissions, or discrepancies between the product and this document.

Take advantage of this in-depth view of What’s New in

Window Book’s latest software release.

“Enhancements” only are detailed in this document. “Bug Fix” information can be found in the

Technical Release Notes provided on each product’s Software Download web page.

HOW TO USE THIS DOCUMENT

Software Updates

March 8, 2018, March 13, 2018

Dozens of projects are underway to add new

functionality and improve user experience;

most of which are based on your suggestions!

Click the “Learn more…!” links for more information, including screen images, and videos.

Click the buttons to download the latest versions of the software.

Click the “View Products” link for more information about released products that do not

contain enhancements.

Click the icons to view topic-related videos.

Click the icons to return to the selected product summary.

Click the icons to return to the top of the products’ detail page.

WHAT’S NEW IN SUMMARY

2

DAT-MAIL™ DAT-MAIL version 20.18.02.14

✓ KNOWN ISSUE – Accessing Network Printers via a Service.

After months of troubleshooting and investigating this issue, we’ve discovered some valuable information that has resolved this issue for most of our Clients. Click the “Learn

more…!” link to discover what you need to do to be able to print to network printers from AWAM;

✓ IMPORTANT Releases starting with 20.18.02.14 and higher support Mail.dat 18-1 files. Users

need to be aware; however, that PostalOne! will not accept 18-1 files in PROD until the March 25th go-live date. Users should click the “Learn more…!” link below for more

important information;

✓ We’ve integrated communication between DAT-MAIL and our new Team Support ticketing system, making submitting questions or inquiries to Window Book’s Support Team a snap.

Not only that, but you can now easily manage and track the progress of your submission through the Support Portal on our web site. Click the “Learn more…!” link for more

information;

✓ We’ve made viewing and searching for specific jobs so much easier! Click the “Learn more…!” link for further details;

✓ We’ve modified existing functionality that selects which Payment Account Number (PAN) should be used. Click the “Learn more…1” link for a more comprehensive explanation; and

✓ We made some necessary improvements to the Lock Manager Utility. Click the “Learn more…!” link to check them out!

Learn more…!

DAT-MAIL Prep™ DAT-MAIL Prep version 8.0.6.154

✓ We’ve integrated communication between DAT-MAIL Prep and our new Team Support

ticketing system, making submitting questions or inquiries to Window Book’s Support Team a snap. Not only that, but you can now easily manage and track the progress of your

WHAT’S NEW IN SUMMARY

3

submission through the Support Portal on our web site. Click the “Learn More…!” link for more information;

✓ DAT-MAIL Prep now supports the IDEAlliance new 18-1 Mail.dat spec, including some newly

introduced transportation files. Click the “Learn more…!” link for further details;

✓ Like DAT-MAIL, DAT-MAIL Prep now updates the SEG-1126 field (i.e. Segment User field) with the mailer’s Job Number from the HDR file when the option ‘Combine Segments’ is not

enabled (is unchecked). Click the “Learn more…!” link for more information;

Learn more…!

eDM10X™ eDM10X version 10.8.11.183

(Support for Automation Scheduler 8.11.2.127 & MailDrop Engine 8.1.10.186)

✓ We’ve integrated communication between eDM10X and our new Team Support ticketing

system, making submitting questions or inquiries to Window Book’s Support Team a snap.

Not only that, but you can now easily manage and track the progress of your submission through the Support Portal on our web site. Click the “Learn more…!” link for more

information;

✓ We added support for new statement types in the Statement Viewer. For more information, click the “Learn more…!” link below;

✓ We updated the Statement Viewer’s Auto-Print feature to accommodate the new statements that are now available (see above). Learn more about this time saving feature by clicking the “Learn more…!” link below;

✓ We’ve added the ‘eDoc Submitter CRID’ field in eDM10X’s Submissions panel. Check it out by clicking the “Learn more…!” link below;

✓ We’ve modified the date sort order in the Submissions panel so that the default sort order

by date is descending. Click the “Learn more…!” link for more information; and

✓ We’ve made the ‘Paid’ column a moveable column in the Submissions tab. Pretty straight-forward, but click the “Learn more…!” link for specifics.

Learn more…!

WHAT’S NEW IN SUMMARY

4

MAILDROP ENGINE™ MailDrop Engine version 8.1.10.186

✓ We’ve integrated communication between MailDrop Engine and our new

Team Support ticketing system, making submitting questions or inquiries to Window Book’s Support Team a snap. Not only that, but you can now easily manage and track the

progress of your submission through the Support Portal on our web site. Click the “Learn more…!” link for more information.

Learn more…!

POSTAL PACKAGE PARTNER™

PPP – version 10.18.01.01

✓ IMPORTANT! If you ship to APO/FPO/DPO addresses, this version of PPP has updates to the

new combined Label/Customs form.

✓ IMPORTANT! The USPS has discontinued their customs forms API. Click the “Learn more…!” link for more important information;

✓ IMPORTANT! For APO/FPO/DPO shippers: Your SSF export format must be set to 2.0. Click

the “Learn more…!” link for more important information;

✓ PPP now populates more reference fields on the combined customs/shipping label. Click the “Learn more…!” link for more detail;

✓ PPP now supports customs label exemptions. Click the “Learn more…!” link for more detail;

✓ More work was done on the combined shipping and customs form label. Click the “Learn more…!” link to find out what’s been done.

Learn more…!

WHAT’S NEW IN SUMMARY

5

TAGMASTER™

TagMaster version 18.01.01.03

✓ We updated the software to support 18-1 Mail.dat files. Click the “Learn more…!” link

below for more information.

Learn more…!

ARE YOU UP TO DATE? View Products Check out which products were released with bug fixes or added support for other products.

WHAT’S NEW IN DETAIL

6

DAT-MAIL DAT-MAIL version 20.18.02.14

KNOWN ISSUE – Accessing Network Printers via a Service. After much troubleshooting and investigation, the following has been determined when attempting to

access Network Printers to, in most instances, be able to print batch reports or statements from AWAM:

1. Under no circumstances should the AWAM login be a local system account. Local system

accounts cannot print to network printers;

2. Make sure the AWAM login account has these 2 permissions: “Replace a process level token”;

and “Adjust memory quotas for a process”; and

3. For each network printer being used, access the printer’s properties and go to the ‘Security’ tab.

Make sure the AWAM Login account has permission to access the printer. Though this account

should be a member of the admin group, sometimes those group privileges don’t extend to all

network printers.

Testing and investigation continues on this issue. Any pertinent, additional findings will be made available

as they occur.

IMPORTANT Releases starting with 20.18.02.14 and higher support Mail.dat 18-1 files. Users need to be aware; however, that PostalOne! will not accept 18-1 files in PROD until the March 25th

go-live date. CAT users may submit 18-1 files prior to that date for testing.

For current users, DAT-MAIL will continue to

export files in the version of Mail.dat that they

have been using, and can be selected in the

main setup window’s ‘Export’ tab (i.e. File >

Program Settings > Program Setup). If users wish

to export to 18-1, they would need to manually

change that setting on or after the March 25th

date.

New users installing DAT-MAIL for the first time;

however, will see 18-1 as the default export

Mail.dat version and will need to manually

modify the setting to 17-2 for use prior to March

25th.

Clients who have ‘Validate at Export’ enabled or turned on, DAT-MAIL will only allow validation on

the latest version(i.e. 18-1), so 17-1 and 17-2 are not available (‘Export to version’ option will be

grayed out in the ‘Setup’ screen (refer to screen image above).

WHAT’S NEW IN DETAIL

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Hassle-free communication is right at your fingertips. We’ve integrated communication between DAT-MAIL and our new Team Support software so that you

can easily submit questions or inquiries to Window Book’s Support Team. This new communication

function automatically opens a support ticket on your behalf, sending much of the information Window

Book needs to be able to respond to you, faster. You can also view and manage your support tickets

right from the Support Portal on our web site!

Click the ‘Watch’ icon for a quick demonstration!

This same great functionality is also available from within DAT-MAIL Prep, eDM10X and MailDrop Engine.

Check it out!

Viewing and searching for jobs just got so much easier! Now you can re-size the jobs list screen in DAT-MAIL, making the search/selection process easier.

Something so simple, yet extremely helpful in your day to day operations.

To see exactly what we’re referring to, click the ‘Watch’ icon for a quick demonstration!

Tired of scrolling through hundreds of jobs to find the one or few you’re looking for? Check out the new

filter feature available in DAT-MAIL! It provides numerous filter options and allows you to apply one or

more filters for a single search! This new filter feature is available on the job’s list screen.

To get a glimpse of this exciting new ease-of-use feature, click the ‘Watch’ icon…

This same filter feature is also available on the AWAM processing screens.

WHAT’S NEW IN DETAIL

8

Reducing PostalOne! validation errors. There were instances where DAT-MAIL was populating Permit files with a Payment Authorization Number

(PAN) when the presort files did not contain one. If the permit assigned in a Client’s MPA file included a

PAN (in the DAT-MAIL permit list), the DAT-MAIL was including the PAN once the Client generated a

Mail.dat, even if the original file didn’t contain it. This in turn, was causing PostalOne! validation errors.

We changed the statement generation system to use only the presort data for permit information. In

addition, code was added to prevent confusing EPS account numbers in the MPA PAN field with Pay

Anywhere Account Numbers.

The Lock Manager utility got some necessary improvements. For Clients that have a large processing volume, it was discovered that the browse does not always

finish filling before the automatic refresh occurs (every 10 seconds). Therefore, an option has been

added to the screen to turn off the auto-refresh; as well as, a button that allows the user to manually

fresh the display.

In addition, the ability to tag records by condition was added; specifically, tag by Number of Records

and Job ID. Tagging by Job ID allows you to enter a range of IDs to tag.

WHAT’S NEW IN DETAIL

9

DAT-MAIL PREP™ DAT-MAIL Prep version 8.0.6.154

Hassle-free communication is right at your fingertips. We’ve integrated communication between DAT-MAIL Prep and our new Team Support software so that

you can easily submit questions or inquiries to Window Book’s Support Team. This new communication

function automatically opens a support ticket on your behalf, sending much of the information Window

Book needs to be able to respond to you, faster. You can also view and manage your support tickets

right from the Support Portal on our web site!

Click the ‘Watch’ icon for a quick demonstration!

18-1 is now supported. DAT-MAIL Prep now supports the IDEAlliance new 18-1 Mail.dat spec, including some newly introduced

transportation files. These new transportation files are described in the latest IDEAlliance Mail.dat spec

(https://www.idealliance.org/wp-content/uploads/2018/02/MD_18_1_FS_18.1.0.2.pdf).

We have created tables to accommodate these files that allow us to be able to read and write to them

for viewing and pass-through purposes. No other support is provided for these files at this time.

Tabs for viewing these new transportation files are now provided in DAT-MAIL Prep’s Viewer.

WHAT’S NEW IN DETAIL

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We updated the Mailer’s Job ID to segment user fields during the merge process. Like DAT-MAIL, DAT-MAIL Prep now updates the SEG-1126 field (i.e. Segment User field) with the mailer’s

Job Number from the HDR file when the option ‘Combine Segments’ is not enabled (is unchecked).

For example, you have two initial Mail.dats and both have HDR-1102 populated. When you merge these

together, the resulting Mail.dat has only one current HDR record, but will have at least two segments

records (the option to combine segments must be off, i.e. unchecked), so the result has segments from

both jobs copied to the new Mail.dat). To identify which original file each segment record came from

(and to remember the old HDR-1102 value from each job), we copy the HDR-1102 value from each job,

to the SEG-1126 records in the resulting Mail.dat file.

WHAT’S NEW IN DETAIL

11

EDM10X eDM10X version 10.8.11.183

Hassle-free communication is right at your fingertips. We’ve integrated communication between eDM10X and our new Team Support software so that you

can easily submit questions or inquiries to Window Book’s Support Team. This new communication

function automatically opens a support ticket on your behalf, sending much of the information Window

Book needs to be able to respond to you, faster. You can also view and manage your support tickets

right from the Support Portal on our web site!

Click the ‘Watch’ icon for a quick demonstration!

Avoid the PostalOne! Dashboard - New statement types now available! With this release, you now have access to your 3607s (i.e. FIN 3607), HTML FINs (i.e. FIN BCG) and EVS

statements (i.e. FIN EVS) from within the Statement Viewer.

FIN EVS = Finalized EVS Statement;

FIN BCG = HTML Finalized Statement;

FIN 3607 = Finalized 3607 Receipt;

FIN PW = Finalized Postal Wizard Statement;

UPD = UPD Statement;

Confirm = Confirmation Pages;

REG = Register Page.

View, print, e-mail, and of course auto-print all of your USPS statements and documents, not to mention,

take and keep control of all of this data by automatically downloading and saving these documents to

your own network. All it takes is the right PostalWeb solution! Contact Window Book Client Services at 1-

800-524-0380 for more information or e-mail us at sales@windowbook.com.

WHAT’S NEW IN DETAIL

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Auto-print your EVS, FIN BCG and FIN 3607s. We added the ability to auto-print the new statements that are

available with this software release (see above). Save time,

increase productivity, and avoid the PostalOne! Dashboard by

using the Auto-print feature in the Statement Viewer!

Important information, right at your finger-tips. We’ve added an ‘eDoc Submitter CRID’ field in the Submissions pane of eDM10X. Now you can easily

view the eDoc Submitter CRID that is tied to each Mail.dat that you’ve upload to PostalOne!.

WHAT’S NEW IN DETAIL

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Oops – 2018 submissions were displaying at the bottom of the list. We’ve modified the date sort order in the Submissions panel so that the default sort order is descending.

Submissions that occurred in 2018 will now display at the top of the list (see screen image above).

Set up your Submissions view to display any way you want. The ‘Paid’ column in eDM10X had been a ‘fixed’ column. We’ve updated the software so that it is now

moveable, making it easier to set up your Submissions list to display in a format that works best for you.

WHAT’S NEW IN DETAIL

14

MAILDROP ENGINE MailDrop Engine version 8.1.10.186

Hassle-free communication is right at your fingertips. We’ve integrated communication between MailDrop Engine and our new Team Support software so that

you can easily submit questions or inquiries to Window Book’s Support Team. This new communication

function automatically opens a support ticket on your behalf, sending much of the information Window

Book needs to be able to respond to you, faster. You can also view and manage your support tickets

right from the Support Portal on our web site!

Click the ‘Watch’ icon for a quick demonstration!

WHAT’S NEW IN DETAIL

15

POSTAL PACKAGE PARTNER PPP version 10.18.01.01

*IMPORTANT* - If you ship to APO/FPO/DPO addresses, this version of PPP has updates to the

new combined Label/Customs form.

IMPORTANT! The USPS has discontinued their customs forms API. PPP's new combined shipping

label/customs form requires a 4” x 6” size shipping label. PPP currently supports only one-up 4” x 6”

thermal labels and four-up legal-size labels sheets for this new label. We plan to add a two-per-page

letter size format in a future PPP release (two 5.5” x 8.5” labels). Neither the old Laser substrates

preprinted customs forms nor the 4” x 5” four-per-page shipping labels can now be used for

APO/FPO/DPO addresses.

*IMPORTANT*! For APO/FPO/DPO shippers: your SSF export format must be set to 2.0. You can check this by going clicking on the ‘File’ menu > ‘System Setup’ > ‘Mailer Configuration’.

Select (click) the ‘Advanced Settings’ tab. Under ‘Advanced Option Name’, scroll to the bottom of the

list and make sure the checkbox next to “Generate the SSF 2.0 format” is checked. If it is unchecked,

check it to make sure you have the right format.

WHAT’S NEW IN DETAIL

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PPP now populates more reference fields on the combined customs/shipping label. Information such as invoice/order fields, the DIM, the package ID is now available on the combined

customs/shipping label generated by PPP.

WHAT’S NEW IN DETAIL

17

PPP now supports customs label exemptions. “Known mailers are exempt from providing customs documentation on non-dutiable letters and printed

matter weight 16 oz or more, except for Priority Mail Express, which requires a customs form for all contents

and weights.”

PPP now supports this condition, when the ‘Exempt From APO/FPO Customs Forms (Known Mailers)’ is

enabled (checked), but only on Priority Mail and First Class packages.

Note: PPP does not validate what is being shipped or the weight on behalf of the mailer, so the mailer

must take these items into consideration themselves when enabling this option. Unless all of the mailer’s

APO/FPO shipments meet the exemption, they should not be using this option.

More work was done on the combined shipping and customs form label. In response to no longer being able to use the USPS Customs form API to create separate customs forms

for mailers to use with PPP shipping labels (February 23 2018), we created our own combined IMPb

shipping and customs label for APO/FPO shipments. Some implications of this new label are:

▪ Instead of printing a customs form and a shipping label, PPP now prints only one, 4x6 landscape

form. This means mailers can no longer use 4x5 shipping labels – they must use 4x6 stock – and

they must use 4/page 4x6 (or larger) thermal labels;

▪ Mailers no longer have the option to print customs labels to a separate printer as they did in the

past;

▪ Only the exporter’s reference field can be used to enter user-entered reference information;

and

▪ This new label cannot be used for non-APO/FPO mailings! This label format can be used for First

Class and Priority mail. There is a nearly identical 2976-B form for Priority Express (the only

difference is in the indicia area).

WHAT’S NEW IN DETAIL

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TAGMASTER TagMaster version 10.18.01.01

18-1 support is here! Support has been added for 18-1 Mail.dat files. This means TagMaster now is able to read Mail.dat files

with all specs.

ARE YOU UP TO DATE?

19

Not all Window Book products that were published in this release included enhancements. Some products were released as a result of bug fixes or support updates for other Window

Book software. The Window Book product(s) that were released and fit these criteria are listed in this section. Links to each product’s Software Update page are provided so you can easily

download and install the latest version.

Please Note: Bug fixes are documented in the Release Notes that accompany every product release and are viewable on each product’s Software Update page.

AUTOMATION SCHEDULER™ Automation Scheduler version 8.11.2.127 We’ve added logic to eliminate the collection of unnecessary files which can cause

disk space issues if left unchecked. This addition is behind the scenes and pertains specifically to the

AWAM Rules Engine plug-in and the

‘C:\ProgramData\Window Book\Scheduler\AWAMRM\Temp’ folder.

BY/FOR VALIDATE!™ By/For Validate! version 8.1.7.51

(Support for Scheduler 8.11.2.127 and Mail Drop Engine 8.1.10.186) No bug fixes.

AWAM™ FILE MANAGER AWAM File Manager version 8.0.7.123

(Support for Scheduler 8.11.2.127 and Mail Drop Engine 8.1.10.186)

No bug fixes.

MAILDROP™ MailDrop version 8.1.7.46

(Support for Mail Drop Engine 8.1.10.186)

No bug fixes.