social media for investment advisors: what you need to know

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Is social media a smart for investment investment advisors? Copyright © 2013 Advent Software, Inc. All rights reserved.

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Is social media right for your firm? Where do you even start? Find out what it takes to launch a successful social media program for your firm.

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Page 1: Social Media For Investment Advisors: What You Need To Know

Is social media

a smart

for investmentinvestment

advisors?

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 2: Social Media For Investment Advisors: What You Need To Know

This communication is provided by Advent Software, Inc. (“Advent”) for informational purposes only and should not be construed as or relied on in lieu of, and does not constitute, legal advice on any matter whatsoever discussed herein. Advent shall have no liability in connection with this communication or any reliance thereon.

Copyright © 2013 Advent Software, Inc. All rights reserved.

Advent and the ADVENT logo are registered trademarks of Advent Software, Inc. All other products or services mentioned herein are trademarks of their respective companies. Information subject to change without notice.

Page 3: Social Media For Investment Advisors: What You Need To Know

Social media’s

potential valueenormous.

to investment advisors is

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 4: Social Media For Investment Advisors: What You Need To Know

Social media’s

potential valueenormous.

to investment advisors is

Source: LinkedIn, Financial Advisors Use of Social Media and Affluent Investors Use of Social Media, May 2012

affluent investors already use social media to research financial decisions.

Over

5 million

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 5: Social Media For Investment Advisors: What You Need To Know

Social media’s

potential valueenormous.

to investment advisors is

More than

50%of financial advisors expect social media to play a significant role in their marketing this year.

Source: LinkedIn, Financial Advisors Use of Social Media and Affluent Investors Use of Social Media, May 2012

affluent investors already use social media to research financial decisions.

Over

5 million

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 6: Social Media For Investment Advisors: What You Need To Know

The trend isclear…

But so are theconcerns.

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 7: Social Media For Investment Advisors: What You Need To Know

Is a “Like” a recommendation?

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 8: Social Media For Investment Advisors: What You Need To Know

Is a retweet an endorsement?

Is a “Like” a recommendation?

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 9: Social Media For Investment Advisors: What You Need To Know

Is a retweet an endorsement?

Is a “Like” a recommendation?

Is a blog post atestimonial?

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 10: Social Media For Investment Advisors: What You Need To Know

Technology

outpacedhas always

and social media is no exception.

regulation,

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 11: Social Media For Investment Advisors: What You Need To Know

corporate social media policy.

regulatory

Regulatorshave issued

guidance

Copyright © 2013 Advent Software, Inc. All rights reserved.

on

Page 12: Social Media For Investment Advisors: What You Need To Know

Now you just need a plan.

5 rulesHere are

for developing asocial media policy.

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 13: Social Media For Investment Advisors: What You Need To Know

Create a written

Employees permitted to use social media should be trained in it and sensitized to potential problem areas.

1social media policy consistent with the law and your firm’s own procedures and values.

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 14: Social Media For Investment Advisors: What You Need To Know

Name a

to monitor compliance.

2

Someone responsible for keeping the firm up to date on regulations.

Someone who reviews for compliance all “static” material before it’s posted, and all “interactive” material after it’s posted.

compliance officerchief

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 15: Social Media For Investment Advisors: What You Need To Know

Authorize

specific employeesto use social media.

3

If your firm is not able to monitor a particular social media channel, employees should not be allowed to use it in their work.

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 16: Social Media For Investment Advisors: What You Need To Know

But don’t assume that records of social media activity might not become discoverable evidence in administrative or legal proceedings.

keeping recordsof all social media activity.

4

Copyright © 2013 Advent Software, Inc. All rights reserved.

Consider

Page 17: Social Media For Investment Advisors: What You Need To Know

There are companies designed to monitor, archive, and filter social media communications in accordance with your firm’s policies

and federal regulations. Work with one.

Leverage technologyto ensure compliance.

5

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 18: Social Media For Investment Advisors: What You Need To Know

If it’s something you wouldn’t say face-to-face to a client, do not post, share, or retweet it.

Alwaysuse good judgment.

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 19: Social Media For Investment Advisors: What You Need To Know

Make your social media efforts

a smartinvestment.

Copyright © 2013 Advent Software, Inc. All rights reserved.

Page 20: Social Media For Investment Advisors: What You Need To Know

Learn more about Social Media in Investment Management.Download the free white paper from Advent Software.

www.Advent.com/SocialForAdvisors

Copyright © 2013 Advent Software, Inc. All rights reserved.