social media for accountants why bother - mark lee

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Social (and other online) Media for Accountants Why Bother? Mark Lee FCA CTA (Fellow) MMC Chairman of the TaxAdviceNetwork 07769 692890 0845 003 8780

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Cloud Accounting for the 21st Century, 22nd September 2011 at Mimecast, organized by CloudAdvocates.com. The seminar was intended to cut through the jargon to dispel and debunk some of the myths that distort decisions on the benefits of the Cloud. It coveedr advantages, perceived disadvantages, benefits, practicalities and last but in no way least, costs and commitments. Speakers included well known blogger/analysts Dennis Howlett and Phil Wainewright, tax specialist Mark Lee, cloud specialist David Terrar and blogging accountants Richard Messik and Philip Woodgate. Here are the various presentations.

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Page 1: Social media for accountants   why bother - mark lee

Social (and other online) Media for Accountants

Why Bother?

Mark Lee FCA CTA (Fellow) MMCChairman of the TaxAdviceNetwork

07769 6928900845 003 8780

Page 2: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

It’s not about ME, it’s about YOU

Page 3: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

Group leader (5) incl: Accountants – UK

Page 4: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

I've got lots of business from Twitter. 

Initially I did have to put in a lot of work (if chatting b0ll0x counts as work) with little financial reward, but now businesses fairly regularly get pointed my way on Twitter, due partly to my niche of being an accountant who specialises in FreeAgent clients. 

it's probably >6 months since I tweeted a link to my site, or tried to sell.

An accountant

Page 5: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

When others say it works….

• Success• What does it look like for them?

• Clarity• Of their service proposition and target audience

• Objectives• New high fee paying clients or something else?

• Profile• How impressive/distinct is it?

• Engaging• Business vs personal vs interests• Does their website have effective calls to action?

Page 6: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

When others say it works….

• Success• What does it look like for them?

• Clarity• Of their service proposition and target audience

• Objectives• New high fee paying clients or something else?

• Profile• How impressive/distinct is it?

• Engaging• Business vs personal vs interests• Does their website have effective calls to action?

Page 7: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

Newish into practice

New small businesses

B2C suppliers

Consumers

Page 8: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

SocialVs

Anti-social

Page 9: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

At best - ignored

Page 10: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

Profiles Professional 1 –Personal2 - Business

Personal OR business

Personal AND business

‘Status’ updates

As you choose

Copied to ‘friends’

140 character limit

Combination

Quick ROI Possible Unlikely Almost impossible

Unlikely

Typical activity Varies Daily Twice daily Varies

Key focus Business to business

Friendship and fun

Your choice Small biz and solopreneurs

Groups Sectors, recruiters (max 50)

Fans/friends n/a As many as you like

Q&A Sophisticated Across friends’ walls

Only through updates

In groups and blogs

Blogging Imports 3rd party apps

Imports 3rd party apps

140 character limit

Yes

Business benefits

YES Maybe Could be Sometimes

Page 11: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

LinkedIn – choose your settingsMark Lee Add Connections- Settings

Page 12: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

Page 13: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

Page 14: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

If passive Can be found Can be contacted

Waste of time Google SEO benefit only

Community spirit

Rare Wall, Fan pages, apps

If active and many followers

If active in blogs/groups

People…. Use Linkedin Play on facebook

Tweet on twitter

Belong to ecademy

Online/offline Online Online Online Both

Typical contributions

Marketing. CVs and groups

Chatting Commentary and questions

Helping, supporting

Interaction Q&A, Direct messages

Walls, Direct messages

Replies, ReTweets (RTs)

Blogs, groups, meetings, direct

messages

Potential reach W/wide with US emphasis

Worldwide W/wide with US emphasis

W/wide with UK emphasis

Possible focus FIND biz contacts/staff

MANAGE friends

CHAT BUILD business

Level of interest

Professional Everywhere Widespread with media

hype

Less than it should be

Page 15: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

Realistic objectives• Build profile, reputation, contacts• You as a person/expert• Your business brand (but I’m doubtful)

• LOCAL awareness only if LOCAL focus• As distinct from unfocused activity• Most prospects are LOCAL• (Regardless of your ability to work anywhere)

• Increase traffic to your website• You need to be clear what you want them to do

there

• New sources of information and advice

Page 16: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

OR

Page 17: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

( -x) + y = z > q

x = What he could stop doingy = What he could do with SMz = The impact of SM activityq = The impact of other activity

Social media is NOT free

Page 18: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

( -x) + y = z > q

X What can he STOP doing?

Page 19: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

( -x) + y = z > q

Y What will he starting doing?

Blogging

Page 20: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

( -x) + y = z > q

Z The impact of the SM activity

Page 21: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

( -x) + y = z > q

q The impact of other activity

Page 22: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

Page 23: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

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BookMarkLee.co.uk #cloudaccounting21

You have been found guilty of wasting time on social media

Page 25: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

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BookMarkLee.co.uk #cloudaccounting21

Dip in and out of the river

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BookMarkLee.co.uk #cloudaccounting21

BookMarkLee.co.uk/twitter

• Twitter is not for accountants

• A twitter case study and intro for professional advisers

• The biggest misconception about twitter

• Getting started on twitter• for accountant type twitter virgins

• Twenty top tips for using twitter• Key Do’s and Don’ts especially for accountants

• BookMarkLee.co.uk/blog – online networking

Page 28: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

Social Networking

is NOT a quick form

of

Marketing

Page 29: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

Set your strategy….. …. and have fun

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Social (and other online) Media for Accountants

Why Bother?

Mark Lee FCA CTA (Fellow) MMCChairman of the TaxAdviceNetwork

07769 6928900845 003 8780

Page 31: Social media for accountants   why bother - mark lee

BookMarkLee.co.uk #cloudaccounting21

Contact details• Mark Lee FCA, CTA (Fellow)

• M: 07769 692890

• T: 0845 003 8780

• E: [email protected]

• www.BookMarkLee.co.uk• Further info re Mark’s talks• Social Media – without the hype!• Mark’s blog for ambitious professionals

• www.TaxAdviceNetwork.co.uk• Connecting you with independent specialist tax advisers• Register for complimentary copies of weekly tax tips written specifically

for accountants in general practice