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SOCIAL MEDIA FOR SMALL BUSINESS Antoinette Raynes Executive Producer of Small Business Raynes Partnerships, LLC

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Page 1: Social Media

SOCIAL MEDIA FOR SMALL BUSINESSAntoinette RaynesExecutive Producer of Small Business Raynes Partnerships, LLC

Page 2: Social Media

AGENDA

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Raynes Partnerships, LLC 602-327-2165 [email protected]

What is Social Media

Why Social Media could be beneficial to you

Examples of how it has been used successfully

Details of Facebook, Linked In & Twitter

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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WHAT IS SOCIAL MEDIA ?TOP 20 MASHABLE READER RESPONSES

1. Collaboration: Ask not what the Internet can do for you, but what you can do with other Internet users. – Jonny Rose

2. Network: Social media is a phenomenon which creates a personalized network for sharing digital content among all people in the cyberspace. - Rohan Aurora

3. Conversation: Tools or platforms that allow anyone/everyone to share information or engage in conversation. – Veena Mathew

4. Sharing: Social media = Sharing information through conversation. – Scot Chisholm

5. Relationships: Relationshipping on steroids. – Pat Graham-Block 5

Raynes Partnerships, LLC 602-327-2165 [email protected]

6. Multi-dimensional: Social media is a multi-dimensional communication information system connecting people to people. -Peter Feuersenger

7. Inclusive: It’s a conversation in an instant with anyone, anywhere, anytime that gives control back to the individual & consumer in unpredented ways.” – Charles Ubaghs

8. Information: Information funneled to users from all angles. – Sarah Thomson

9. Community: Set of updated communication tools that allow us to build new communities at a time when our local community had almost been lost. – Jerry Daykin

10. Personalization: It is the ability to connect and see the world in your own way. The personalization of one of the greatest human achievements: communication! – Benjamin Fischbein

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WHAT IS SOCIAL MEDIA ?DEFINITIONS OF SOCIAL MEDIA ON THE WEB:

1.Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. ...

2.media that is created to be shared freely3.Social media are primarily Internet- and mobile-based tools for sharing and discussing information among hum

an beings.[1] The term most often refers to activities that integrate technology, telecommunications and social interaction, and the construction of words, pictures, videos and audio. ...

4.Social media are works of user-created video, audio, text or multimedia that are published and shared in a social environment, such as a blog, wiki or video hosting site.

5.Any website or web service that utilizes a 'social' or 'Web 2.0' philosophy. This includes blogs, social networks, social news, wikis, etc.

6.Software tools that allow groups to generate content and engage in peer-to-peer conversations and exchange of content (examples are YouTube,

Flickr, Facebook, MySpace etc)7.The term social media describes media that is posed by the user and can take many different forms. Some typ

es of social media are forums, message boards, blogs, wikis and podcasts. Social media applications include Google, Facebook and YouTube.

8.Social media is any form of online publication or presence that allows end users to engage in multi-directional conversations in or around the content on the website.

9.A million different definitions from a million different people. But over at Duct Tape Marketing they say “[s]ocial media is the use of technology combined with social interaction to create or co-create value.”10.A category of sites that is based on user participation and user-generated content. They include social networ

king sites like LinkedIn or Facebook, social bookmarking sites like Del.icio.us, social news sites like Digg or Reddit, and other sites that are centered on user interaction.

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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WHAT IS SOCIAL MEDIA ?THE SOCIAL MEDIA BIBLE BY LON SAFKO

Refers to activities, practices, and behaviors among communities of people who gather on line to share information, knowledge, and opinions using conversational media.

Conversation media are Web Based applications that make it possible to create and easily transmit content in the form of words, pictures, videos and audios.

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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AND WHY DO I CARE?

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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THE BREAK UP NEW CUSTOMER SERVICE

RULES

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Raynes Partnerships, LLC 602-327-2165 [email protected]

http://www.youtube.com/watch?v=D3qltEtl7H8&feature=channel

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WHY YOU MIGHT CARE

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Raynes Partnerships, LLC 602-327-2165 [email protected]

Average customer is worth about $136.38 to the seller.

67% of Twitter users who become followers of a brand are more likely to buy that brand’s products

60% of Facebook users who become a fan of a brand are more likely to recommend that brand to a friend

74% of consumers are influenced on buying decisions by fellow socializers after soliciting input via social media

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IDEAS FOR DEVELOPING A STRATEGY

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Raynes Partnerships, LLC 602-327-2165 [email protected]

One major finding was that those who responded that their company had profited or increased revenues using social media were almost twice as likely to have a formal social media strategy.

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – BUNGER STEEL

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – STEEL MASTER

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – IDEA PAINT

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – LANE BRYANT

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – FORD MOTOR COMPANY

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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NEXT STEPS

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Raynes Partnerships, LLC 602-327-2165 [email protected]

Details of Face Book

Details of Linked In

Twitter – ADHD on Steroids

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Q & A 10 MINUTES

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – FACEBOOK

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – FACEBOOK

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – FACEBOOK

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – FACEBOOK APPLICATIONS

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Raynes Partnerships, LLC 602-327-2165 [email protected]

http://www.facebook.com/apps/directory.php

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EXAMPLES – FACEBOOK SETTINGS PAGE

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – LINKED IN

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES - LINKED IN

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – LINKED IN

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES – LINKED IN

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES - TWITTER

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES - TWITTER

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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EXAMPLES - TWITTER

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Raynes Partnerships, LLC 602-327-2165 [email protected]

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CLOSING

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Raynes Partnerships, LLC 602-327-2165 [email protected]

GET READY

TO READ,

AND READ

AND READ…..

& Oh Yeah We didn’t even touch Blogging, Video, or PodCast!