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    Talk in Institutional Settings

    Ashleigh Bennett

    Erin Dunn

    Alison Bell

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    Introduction

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    discourses vs. Discoursesinstitutions vs. Institutions

    The messiness of social

    reality

    missing whatness(Whelan 2012)

    The broad, overarching

    structure/ framework

    E.g. Law, medicine,government

    language in use vs. language above the sentence(Mayr 2008, p. 7)

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    Institutions

    What is an institution?

    an established organisation or foundationdedicated to education, public service orculture

    the building or buildings housing such anorganisation

    (www.thefreedictionary.com/institution)

    A more complex view

    Talk and language

    http://www.thefreedictionary.com/institutionhttp://www.thefreedictionary.com/institution
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    Identity

    A fixed, stable property of the individual psyche ? (Mayes2010 p.194)

    No

    dynamic, intersubjective, constructed moment bymoment through social interaction and, at the same time,

    subject to existing ideologies and perceived socialconstraints.

    (Mayes 2010 p.195)

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    Talk

    a medium for the conveying of information,with varying degrees of effectiveness, from a

    speaker to a listener in a transmission model oflearning (Benwell et al 2002, p.430)

    Or

    as the site for action

    (Benwell et al 2002, p. 430)

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    Talk as Discourse

    Discourse: A culturally and socially organised way of speaking (Mayr

    2008 p.7) As construction and a social practice

    shaping reality, creating patterns of understanding,which people then apply in social practices. (Mayr 2008 p.

    5)

    practices which systematically form the objects of whichthey speak.

    (Foucault 1972, p.49 in Mayr 2008, p. 8)

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    Talk in Institutions

    Institutional contexts order patterns of talk

    Ritual and uniformity

    Accomplishment of tasks

    endowed with the performative power to bring intobeing the very realities it claims to describes

    (Mayr 2008, p. 3)

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    Benwell Study: Shifting Dynamics and

    Identities

    Agenda-setting positions within the tutorial

    setting are more ambivalent than has beenpreviously suggested

    Interactional dynamics represent a shift awayfrom traditional classroom hierarchy

    Talk as constituting, creating andmanipulating the institution

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    The ReadingConstructing discussion tasks in university tutorials: shiftingdynamics and identities.

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    Tutor led: the construction andnegotiation of tutorial tasks

    Found a common three-part sequence in relation

    to task formulation1. Future Projection what is to be done in

    current tutorial

    2. Contextual detail justifying limits of the taskand past actions

    3. Next action usually orientated to a studentparticipation and exchange

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    1) Future projection

    Extract 1: I thought we could go over

    (2.0) some of the questions

    Extract 2: anyway I thought (0.2)

    perhaps that we would try and

    remember (1.0) um (.) what (.) a phasarwas

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    2) Contextual detail and limits

    Extract 1: I think S2 must have done two

    so well move onto three

    Extract 3: weve done the interactions

    of charged particles weve done the

    interactions of gamma rays and wevedone (.) a little bit on neutrons

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    3) Immediate next action andstudent input

    Extract 2: you can tell me (0.4) all about

    phasars now (.) OK? (0.2) whos going tostart

    Extract 4: what is the Aleppo Button

    about?

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    Goffman (1967)

    Notion of the preservation of face

    Negative face: Whenever the tutor makes ademand of a student in the form of a directquestion their negative face is threatened

    Positive face: When a tutor evaluates astudents response negatively they arethreatening positive face

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    Techniques to preserve face

    Negative politeness: usually takes the form of

    hedging (umming and ahring) or low modality(examples: sort of, in a sense), hesitations,pauses fillers and strategic use of avoidance

    Positive politeness: works by suggesting

    solidarity between speaker and hearer; theywant to establish common ground.

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    Extract 3

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    Features

    3 part structure

    Students unwillingness to contribute

    High degree of positive politeness

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    Question

    What are some of the differences in

    student-teacher interactions whencomparing high school classroom and

    university tutorial settings?

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    Breaching Institutional Settings

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    Breaching

    1. Through student behavior

    2. Through the stigmatization of expert language

    3. Through tutors democratization of theclassroom

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    1) Student Resistance

    Hesitation

    Unelaborated repetition or opinions

    Silence at Transitional Relevance Places

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    2) Stigmatization of expertlanguage

    Culture as linked to the performance of

    education

    Forms divide between students and

    teachers

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    Extract 8

    9 S3: is there a significant oh [got to put significant

    in there thats

    10 S2: [significant yeah

    11 S3: one of their (.) [favourites isnt it hahaha

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    2) Stigmatization of expertlanguage

    Students also try to downplay their knowledge

    to save face among their peers-mediocrity asnormalized

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    Extract 8

    1 S1: does rehearsal (.) help (.) retain the stimulus

    2 (1.0)

    3 S2: oohh! [hahahaha

    4 S3: [hahahaha

    5 S4: [hahahaha=

    6 S1: =haha (.) phew (.) [where did that come from? hahaha

    7 S2: [haha have you swallowed the dictionary!

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    2) Stigmatization of expertlanguage

    Renegotiating the way people talk present

    literary criticism-rather then being textuallyfounded, students often found opinions onpersonal opinions of the text (Allington 2012)

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    Question

    What authority could students be

    resisting through critiquing literaturefrom a subjective standpoint?

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    3) Democratizing the classroom

    Critical Pedagogy: shifting power in the

    classroom through language to createreflexivity (Mayes)

    Tutors are less directive, particularly in the use ofhedging

    Save face of the student using: humor, irony,increased politeness devices and modifying thetask to suit students efforts

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    Question

    In your own personal experience of

    democratization of the classroom, do youfind that you learn better?

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    References

    Allington, D 2012, Private experience, textual analysis,and institutional authority: The discursive practice ofcritical interpretation and its enactment in literarytraining, Language and Literature, vol. 21, no. 2, pp211-225

    Benwell, B & Stokoe, E 2002, Constructing discussion tasks

    in university tutorials: shifting dynamics and studies,Discourse Studies, vol. 4, no. 4, pp 429-453, accessed25/09/12, University of Wollongong Library e-readings

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    References Goffman, E 1967, The nature of Deference and

    Demeanor, in Interaction Ritual: Essays on Face to-FaceBehaviour, Pantheon Books, New York, pp47-96, accessed

    on 26/09/12, University of Wollongong Library e-readings

    Kurzon, Dennis. 1995. Talk at work: interaction ininstitutional settings: Paul Drew and John Heritage (eds.),Cambridge: Cambridge University Press, 1992, xii-580pp,Lingua, vol. 96, no. 4: pp.278-286

    institution. (n.d.) The American Heritage Dictionary of theEnglish Language, Fourth Edition. (2003). RetrievedOctober 13 2012 from

    http://www.thefreedictionary.com/institutionhttp://www.thefreedictionary.com/institution
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    References Mayes, P 2010, The discursive construction of identity and

    power in the critical classroom: Implications for appliedcritical theory, Discourse Society, vol.21, no. 2, pp189-210,

    accessed 26/09/12, University of Wollongong Library e-readings

    Mayr, Andrea. 2008. Introduction: Power, discourse andinstitutions in Advances in Sociolinguistics: Language andPower: An Introduction to Institutional Discourse, Continuum

    International Publishing: London. pp.1-25

    Tannen, D 2004, Talking the Dog: Framing Pets asInteractional Resources in Family Discourse, Research onLanguage and Social Interaction, vol. 37, no. 4, pp.399-420,accessed 05/08/12, University of Wollongong Library e-readings