Small Business Centre South East CoastalSuite 9, Esperance Business Centre75-79 Dempster Street (next to Subway) Esperance 9071 3377 or 0418 805 862

KEY SPONSORS

Australian Government

The Services Provided by The Small Business Centre South East Coastal are supported by The Small Business Development Corporation and partially funded by The Australian Government.

Community owned/community based not-for-profit organisation

Managed locally by professional staff

Overseen by voluntary Board of management

Representing Small Business Community

Our Role – To facilitate business development and growth within our local communities.

Local support for local business

Esperance

Gibson

Salmon Gums

Ravensthorpe Hopetoun Norseman

1) A Point of Contact for Government programs;

- business assistance/information E.g.- business.gov.au, SBDC Alternative

Dispute Resolution- funding/financial assistance

E.g.- Industry Facilitation and Support Program (IFSP).

- regulatory compliance/Registrations/Licences

 2) We provide feedback to State and Federal Treasurer - Local business and/or economic issues

“What’s in it for me ?”

Starting your Business Becoming an

Entrepreneur Growing your Business Exiting/Selling your

BusinessFREE - Independent business adviceFREE - Tailored advisory servicesFREE - Access to vast network of resources

• Private• Confidential• One on One• Any business issue• On-Site or SBC Office• Referral to Government programs• Free

Consultations

Business Structure Business Planning Financial Management

ProductivityCompetivenessProfitability

Tailored Business Advice

Action Plan Advice Options Referrals

Follow Up

Build your Support Team Internal Management Finance Provider Insurance Broker Accountant IT Specialist Business Advisor Chamber of Commerce Industry Association Staff –Social Club Mentor/ Business Coach

Like a plant, if your business is not growing, it’s dying.

Therefore, growth is not an option, it’s an imperativeThe 10 SEEDS you must plant to GROW your BUSINESS by John

Matthew

Growing Your Business

Expand Diversify Innovate

Fear and Guts

• Developing new products• New markets/contracts• Changing business systems

Creativity is thinking up new things,

Innovation is doing new things.

When was the last time,you did something for the first time

OpportunitiesClear Space

Unique Selling PropositionPoint of Difference

“What’s in it for me ? ”

• How good is your customer service ?

• Priority or a Non-Negotiable Core Value?

• Do you understand your customer individual needs and/or organisational or corporate requirements?

• Mining/Resources• Agricultural• General Public • Government

How do you ?• Monitor • Measure• Evaluate• Improve

Customer Service Standards

The Philosophy of Continuous Improvement• Continually seeking ways to improve operations.• Customer Service• Government tenders/ Contracts• Sales / Production• Any business operation / Whole of organisation

Getting your Business Online…• Website

• LinkedIn• YouTube• Facebook

Promote-Identify-Acknowledge-Publicise-Inform-Share• Your area of expertise• Your USP• Your solution to your customers problems

Importing or Exporting

* Government assistance availableProposed Workshop :

Importing/Exporting & Product Sourcing• Presented by WA Import/Export guru Jack Segal• Mid to late November• Workshop/Seminar• One on One mentoring sessions• Bookings at Small Business Centre

SBC Workshops;

Understanding your business financials.

The 12 Step business plan.

Marketing. Relevant and current Expert presenters Short, sharp, 2 hour sessions Low cost -$50 session

•Website Basics

•Online Marketing

SBC Workshops ….E-Commerce;

Relevant and current Expert presenters Short, sharp, 2 hour sessions Low cost -$50 session

Business Basics Workshop……held regularly at The Small Business Centre.

SBC Workshops;

• Start Up Checklist• Business Tips and Advice• Business Structure• Regulations/Licensing• Marketing• Cash Management• Building a Support Team• This workshop is free

Suite 9, Esperance Business Centre75-79 Dempster Street (next to Subway) Esperance

Phone:Office 08 9071 3377Colin 0418 805 862Email:admin@businessesperance.com.aucolin@businessesperance.com.au

www.businessesperance.com.au

95% of all WA Businesses are from the Small

Business sector

Small Business Owners are the real heroes of our local economy and of our community.

SUMMARY

• Vision

• Plan

• Targets

• Finance

• Continuous Improvement• Know your Customers• Get Online• Build a Support Crew

Thank you