simplifying payments - top 5 reasons why the cloud improves your payment policy
TRANSCRIPT
Part lll: Simplifying Payments: Top 5 Reasons Why the Cloud Improves Your Payment Policy
June 22nd, 2017
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Todd YoderDirector Global CorporateTreasury, Fluor Corporation
Today’s speakers
Brad TeaverPresales Executive,Kyriba [email protected]
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Evolution of treasury technology
Simplifying payments with cloud technology• Best practice formula for making payments simple
Real-life examples of leveraging cloud technology• Supply chain management• FX settlements and exposure management
Top 5 reasons cloud technology simplifies and improves your Payment Policy
Today’s discussion
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Poll question 1
Treasury Technology
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Cloud (SaaS)
Evolution of treasury technology
Vendor
Company 1 Company 2 Company 3
Hosted
Separate install for each client
Company 1 Company 2 Company 3
Vendor hardwareOn-premise
Company
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Benefits delivered by the cloud
Reduced predictable cost
Disaster recovery
Innovation
• Pay for what you need• No internal hardware or IT costs• No upgrade costs (external or internal)
• Full redundancy: no single point of failure• Higher availability: across all time zones• Improved RTO, RPO for minimized disruption
• Always on current release• Newest software tools; no obsolescence• Economies of scale -> vendor viability
Implementation and support
• Quicker implementation; no need for IT• Ease of support; every client on same version• No individual configuration/support issues
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What does the cloud mean for treasury?
Treasury Workstation
1990s – 2000s 2005 2017
Cash Management
Treasury Management
System
Treasury & Risk Management
FunctionalityCash and treasury
Value propositionAutomation
DeliveryOn premise
FunctionalityCash and treasury
(and a little risk mgmt)
Value propositionAutomation
DeliveryInternet (hosted)
Treasury as a Strategic Partner to the business
FunctionalitySpecialized & advanced
Value propositionCFO enablement
DeliveryCloud
Simplifying Payments
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General payment challenges
Uninformed Decision Making“We don’t have visibility into all the payments going out… Makes it hard
to invest and pay down debt with confidence.”
Email Scams“We almost wired out 800k
from one of the email scams.”
Too Many Tokens“I have a keyring of tokens I have to keep
track of… When I’m not in the office I can’t approve payments because I don’t have the
tokens with me.”
Takes Too Long“It’s very time consuming to
log into so many different portals execute payments.”
Manual Approval Processes“I have to walk the payment request down the hall to
get signatures. Then key the payment in and store the paper approval in the locked filing cabinet for
auditors.”
Fraud“We lost 100k due to fraud and my assistant treasurer lost his
job.”
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Payment systems Pain for CFOs and Treasurers
Manual login to bank portals
• No automation, audit trails or controls• Outside IT’s control; completely separated from internal
systems• Unable to link internal documentation for Payment approval
Multiple systems managed by internal IT or external consultants
• Have to custom build every bank connection• Unable to maintain bank formats and format scenarios• Holds back innovation and efficiency (e.g. global payment
standard ISO20022 XML PAIN)
Third party service bureau
• Separate system required for Payment connectivity• Another vendor to manage and support desk to call• No end to end SLA• Typically lack multiple connectivity choices, increasing cost of
ownership
CFO & CTOs challenges - disaggregated systems
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Fraud challenges - increasing risk of fraud
Source: Kroll Global Fraud and Risk Report 2016
Source: AFP Payment Fraud Report 2017
PERCENT OF ORGANIZATIONS THAT EXPERIENCED
ATTEMPTED AND/OR ACTUAL PAYMENTS FRAUD
Source: AFP Payment Fraud Report 2017
DID NUMBER OF FRAUD INCIDENTS INCREASE SINCE
LAST YEAR?
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Simple payments equation
Centralization & visibility
Connectivity
Simple Payments
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First, centralize and gain visibility
Centralization & visibility
Key questions:
1. How many bank portals & systems are you leveraging for Payments today?
2. Who's responsible for file formatting and file transmissions?
3. How do you know the status of the Payment in the payment lifecycle?
4. Who's checking for fraud and making sure the correct controls are in place?
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1. How many bank portals & payment systems are you leveraging for payments?
ERP/ AP Systems
Initiated by Treasury
Banks
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Poll questions 2-3
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Centralizing payments with TMS
ERP/AP Systems
Initiated by Treasury
Generated from
Financial Transactions
(Debt, Investments, FX)
Banks
TMS
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2. Who's responsible for file formatting and file transmissions?
Intelligent routing
• Batch is approved inside of TMS’ approval window
• Cash flows are integrated into Cash Positions
• TMS will transmit the file to the bank
File transformation
• Vendor payments imported into TMS
• Individual approvals are actioned via TMS’ Dashboard
• TMS will format the appropriate file and transmit to the bank
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3. How do you know the status of the payment in the payment lifecycle?
Protocol/ACK
ACK Level 1 ACK Level 2 ACK Level 3 ACK Level 4
The File has been sent to the external server.
The file has reached the bank communication network (it is applicable to the SWIFTNet
protocol). The Ack is generated by Swift.
The bank has received the file. The Ack is generated by the bank. This
is a protocolar Payment Status Report (the bank has not executed
the file yet).
The bank has executed the transaction. The Ack is generated
by the bank. This is an"applicative" Payment Status
Report.
SwiftNet Technical AckVisible in TMS Payment Dashboard :"Ack" or "Nack". This is a standard
for FileAct and Fin messages.
Visible in TMS Payment Dashboard: "Delivery" ACK. This is a standard
for FileAct and Fin messages.
Visible in TMS Payment Dashboard: Customer Payment Status Report
file is generated by the bank. There is a standard file format named ISO 20022 but most banks use format
variants.
FTP/FTPS/SFTP Technical Ack N/A
Visible in TMS Payment Dashboard : Payment Status Report is generated
by the bank to the customer through FTP/FTPS/SFTP. There is a
standard called ISO 20022 but there is some variants from bank to bank.
Visible in TMS Payment Dashboard :Customer Payment Status Report is
generated by the bank There is a standard called ISO 20022 but there is some variants from bank to bank.
TMS with Outside Bureau or Concentrator
Technical Ack NOACK on reception but needs Tech
Integration with TMS NO
Centralize status reporting
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4. Who's checking for fraud and making sure the correct controls are in place?
International sanctions lists
UNEU
Third-party lists
Paymenttransactions
Transaction approval or rejection
Alerts DetailedReporting
Payment files
Screening engine
Real-time Alerts
TMS
Data Validations- IBAN- ABA Routing #s- Supplier Accounts- Duplicate PaymentsFraud Detection- Rules Logic- Machine Learning
Centralize and standardize the control process
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Second, managed connectivity
Connectivity
Key questions:
1. How are you going to connect to all the internal and external systems?
2. Who will monitor these internal and external connections?
3. How will you know they are secure?
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Global Connectivity Hub connects customers with their ecosystem (banks, applications, and data)
1. How are you going to connect to all the internal and external systems?
Accounting Entries
Payment Execution
& Tracking
Balances & Transactions
Forecast Imports & Payments
Market Data & External Systems
TMS
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2. Who will monitor these internal and external connections?
Domestic and international banks
Corporate client
TMS
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3. How will you know they are secure?
Security features TMS Policies
Multi-factorauthentication• Token• SMS text• Swift 3SKey
SOC1 and SOC2 Type II certifications including the connectivity
Virtual keypad Daily penetration testing
IP filtering Encryption of all data – at rest and in transit
Encrypted VPN Documented compliance and risk programs
Single Sign On Documented business continuity program
Opening and closing hours
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Simple payments equation
Centralization & visibility
Connectivity
Simple Payments
Real-life examples of leveraging cloud technology - Supply Chain Financing- FX Settlements and Exposure Management
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Risk & opportunity management
What should we do and why?
A) Go / No Go C) Retain
4) Open
Keep risk openclosely monitorRight way risk &Wrong way risk
5) Mitigate
Natural HedgingDerivativesRisk adjusted rates (+,-) costs
1) Avoid
High riski.e. Liquidity riskConversion riskR / R
B) Transfer
3) Down
Push the risk downyour supply chain
2) Up
Push the risk up to clients and/or customers
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“ Corporate treasury is by far the most exciting place to be in finance now and will be for the foreseeable future – the opportunities to add value are endless”
- Todd Yoder, Director Global Corporate Treasury
OPPORTUNITY TECHNOLOGY▪ Identification
▪ Aggregation
▪ Analytics
▪ Impacts
▪ Magnitude
▪ Monitor, reporting, regulation,
▪ Understand and inform what could be before it is
POTENTIAL RESULTS▪ Data
▪ Analytics
▪ Trading
▪ Regulations / compliance
▪ Hedge Accounting
▪ Monitoring / reporting
▪ Capital allocation SCF
▪ Start somewhere
Risk & opportunity management
▪ Informed decision making
▪ More strategic view
▪ Right risk sizing
▪ Better / Smarter Trades
▪ EPS certainty
▪ Compliance
▪ Relationship building I/E
▪ Competitive advantages
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Top 5 reasons why cloud technology simplifies and improves your Payment Policy
#5 - Fast implementations and easy updates
Cloud-based software can be implemented and upgraded much faster than previous TMS solutions.
#4 - All-in-one solutions
Cloud-based solutions can support all your payment and connectivity needs. No need to have your Treasury and IT teams managing and supporting multiple solutions. Also, provides full visibility across all activity in one place.
#3 - Scalability to other regions, modules and banking relationships
Cloud-based systems can be rolled out to additional locations as the business expands and its easy to turn on new modules when needed. In addition, you can also be bank agnostic.
#2 - Standardize Payment process and enhance controls
Single process for all payments, approvals, audit reports, etc. This helps you to become 404 compliant and prevent fraud.
#1 - Reduce cost
You can eliminate in-house IT and software cost by replacing old or duplicate systems. In general the cost has come down with SaaS solutions and
TMS are affordable for all clients now.
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Additional resources
eBook: The Business Case for a Payment Hub:Centralizing Corporate Payments to Improve Efficiency and Reduce FraudDownload at http://info.kyriba.com/PaymentHub
Related Blog Posts:• Why treasury shouldn’t rely on banks for OFAC screening• Making payments less risky• One size doesn't fit all - tips for designing a global connectivity strategy
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