SHAWN C. JIMENEZ1232 W. Roseburg Ave., Unit C, Modesto, CA 95350 | C: 209-602-9307 | shawnee_9@att.net

PROFESSIONAL SUMMARY

Capable and effective academic professional with outstanding customer service skills and a proven history of surpassing goals for enrollment, retention, and successful completion of programs. Effective communicator with six years of experience instructing, monitoring, supervising, and coaching students. Seeking a public-facing position with opportunities to utilize administrative strengths as well as a broad array of customer service skills.

HIGHLIGHTS & SKILLS

Coordinated the development and implementation of a brand-new Massage Therapy program at a vocational school, serving as curriculum developer and instructor for the course. Supervised over 100 students who successfully completed the program and became state certified Massage Therapists

Highly capable managing confidential client, student, and customer files while meeting strong deadlines Type 40 wpm; Experienced using Microsoft Office Suite and conversant with modern office equipment First Aid/CPR/AED certified; Class C license with clean DMV record: Able to pass DOJ/background check

EDUCATION

A.A.S. (Applied Associate of Science) in Human Resource AdministrationInstitute of Technology Salida, CA 2013

EXPERIENCE

Instructor, San Joaquin Valley College Salida, CA 2009 – 2015 Taught assigned courses in accordance with established SJVC approved curriculum and course outlines Developed, evaluated, and when necessary revised curriculum materials and instructional methods Collected and researched instructional methods related to course subject to enhance teaching

effectiveness and provided up-to-date learning resources for students Using adult classroom management techniques, identified and resolved student concerns and assisted

students with learning peer-to-peer problem-solving strategies Coordinated and enforced classroom procedures and referred students to campus guidelines to resolve

any exceptionally complex issues related to matriculation, discipline, or other campus concerns Maintained detailed and confidential student records, and submitted reports, grades, and attendance

data in a timely manner Responded to requests for tutoring and assistance by scheduling appointments or referring students to

on-campus or community-based resources Utilized variety of teaching strategies to complement a broad range of learning styles and reach students

from diverse academic and cultural backgrounds Supervised student/client sessions to ensure effective application of course techniques and provided

immediate feedback and guidance as needed Coordinated professional development and other educational activities to provide students with a well-

rounded education Solicited student feedback to improve services within the classroom as well as on campus Educated students about course requirements, evaluation procedures, and graduation requirements

WORK HISTORY

Yoga Instructor & Massage Therapist, I am Yoga Turlock, CA 2008 - 2010Massage Therapist, Graham Chiropractic Modesto, CA 2008 - 2009Massage Therapist, Salon Deville & Day Spa Modesto, CA 2006 - 2007