shaquanna anderson resume 4.0

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Shaquanna O Anderson 2428 Farmstead Circle • Smyrna, GA 30080 • (404) 518-7420 • [email protected] Professional Summary Highly experienced, highly trained healthcare professional with expertise in records management, quality assurance, customer service, financial services counseling, retail, buying, accounts management, social work, and collections. Trained in several Epic electronic medical record applications and broad experience in NextGen XA65 EPM. Vast supervisory and leadership experience in healthcare and other fields. Proficient in planning, completing projects and several applications: Navicure, Navinet, Class, CMS, In Vision, Omnipro, IDX, Eagle, Mede, Microsoft Office Access, Excel, Power Point, Word, outlook. Certified in Completion of Purchasing Fundamentals and Purchasing Applications (April 2008). Experience Piedmont Healthcare – Atlanta GA Collections Revenue Cycle Supervisor (2013- Present) Revenue Cycle Representative II (2005-13) Supervise teams of 15 to 60 employees with responsibility for their results and productivity Dynamic, focused and results-oriented healthcare leader with over 15 years relevant Experience. Prepares statistical reports on a weekly, monthly and quarterly basis. Responsible for report reconciliation and quality assurance checks. Preform appropriate hiring practices, staff evaluations, ongoing training and orientation of employee. Responsible for Kronos, monthly schedules and staff coverage Phoenix Healthcare Atlanta GA Collections Client Service Representative (2001- 2009) Successfully collected delinquent balances on medical bills Negotiated acceptable payment arrangements with patients and guarantor Monitored for proper pay performance Consulted clients regarding financial assistance Albany Medical Center Albany NY Insurance Verification Patient Registration/ Financial Counselor (2000 – 2001) Verified inpatient and outpatient insurance and obtained pre- certifications Registered patients for inpatient and outpatient services

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Page 1: Shaquanna Anderson Resume 4.0

Shaquanna O Anderson2428 Farmstead Circle • Smyrna, GA 30080 • (404) 518-7420 • [email protected]

Professional Summary

Highly experienced, highly trained healthcare professional with expertise in records management, quality assurance, customer service, financial services counseling, retail, buying, accounts management, social work, and collections. Trained in several Epic electronic medical record applications and broad experience in NextGen XA65 EPM. Vast supervisory and leadership experience in healthcare and other fields. Proficient in planning, completing projects and several applications: Navicure, Navinet, Class, CMS, In Vision, Omnipro, IDX, Eagle, Mede, Microsoft Office Access, Excel, Power Point, Word, outlook. Certified in Completion of Purchasing Fundamentals and Purchasing Applications (April 2008).

Experience

Piedmont Healthcare – Atlanta GA Collections Revenue Cycle Supervisor (2013- Present)Revenue Cycle Representative II (2005-13)Supervise teams of 15 to 60 employees with responsibility for their results and productivity Dynamic, focused and results-oriented healthcare leader with over 15 years relevantExperience. Prepares statistical reports on a weekly, monthly and quarterly basis.Responsible for report reconciliation and quality assurance checks. Preform appropriate hiring practices, staff evaluations, ongoing training and orientation of employee. Responsible for Kronos, monthly schedules and staff coverage

Phoenix Healthcare Atlanta GA CollectionsClient Service Representative (2001- 2009)Successfully collected delinquent balances on medical billsNegotiated acceptable payment arrangements with patients and guarantorMonitored for proper pay performanceConsulted clients regarding financial assistance

Albany Medical Center Albany NY Insurance Verification

Patient Registration/ Financial Counselor (2000 – 2001)Verified inpatient and outpatient insurance and obtained pre-certificationsRegistered patients for inpatient and outpatient services Communicated with patient regarding co pay and deductable obligationsExceed all corporate goals

Other experience with Kaiser Permanente physician office (1998-2000) Education

Chattahoochee Technical College, Atlanta, GeorgiaPurchasing Fundamentals/ Applications (2007- 2008)

Schenectady Community College, Schenectady, New YorkComputer Technology Studies (2000- 2001)

Organizations

Piedmont Paces West Toastmasters, Club President, 2014-15; member since 2011.Women’s Leadership Alliance, Piedmont Healthcare, 2011-15.

Page 2: Shaquanna Anderson Resume 4.0

Shaquanna O Anderson2428 Farmstead Circle • Smyrna, GA 30080 • (404) 518-7420 • [email protected]

Enclosed is a copy of my resume for your consideration for the position of Managed Care Contract Analysis. . I am seeking a Consulting position offering opportunity for professional development and advancement.

As my resume indicates, I have a diverse background of experience, training and accomplishments in records management, reimbursement management, quality assurance, customer service, financial services counseling, retail, buying, accounts management, social work, public relations and collections. I have also listed my education, training and achievements.

My work ethic, professional experience, leadership abilities, interpersonal skills, flexibility and team player abilities will make me a valuable asset to your organization.

I hope you will find that this letter of introduction, professional biography, and resume provides adequate information for evaluating my qualifications as a member of your professional team. I am excited about discussing the opportunity further with you; please contact me at the above phone number.

Thank You,

Shaquanna Anderson

[email protected]

Enclosure Resume