Shakhov Semyon, Ulyanova Kate, Khaikovitch Iivari, Juho Kyllönen, Veronika Rettieva

Two-store building of the hotel is located in the historic center next to the river Lososinka and stadium "Spartak". “Zarechnaya” hotel was completely renovated in 2009 and equipped in accordance with modern requirements of the hospitality industry.

Location: Lososinskaya Naberejnaya 7A

Private business Provide tourism services Employees 9, director 1 Using new technologies Using wholesale suppliers Existence of competitors Last year had more than 3400 visitors Main visitors are citizens

Increased competition As a consequence of it - the fall in prices Untrained new staff Lack of support from the state

Foreign partners are really important for business. “Zarechnaya” tries to make friends with other foreign companies and hotels.

As they said, there’s a difference between Russian and foreign guests and partners.

Finnish and Norwegian people are more honest, reliable and friendly.

Russian people are just friendly. Karelian people are friendly, open-

minded and undemanding. West-European people are friendly,

honest and reliable.