session 3006 henkel supplier transparency, governance …€¦ · supplier transparency, governance...
TRANSCRIPT
Empower 2016
Supplier Transparency,
Governance and Onboarding
HenkelSeptember 2016
Empower 2016
Supplier Transparency,
Governance and Onboarding
HenkelSeptember 2016
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Sandra FeiselHenkel - Corporate Manager IT Consulting Sourcing
Sandra FeiselHenkel - Corporate Manager IT Consulting Sourcing
Johannes HiergeistHenkel - Global Process Manager Strategic Sourcing
Johannes HiergeistHenkel - Global Process Manager Strategic Sourcing
Daniela SchubertIBM - Senior Consultant for Procurement Solutions and
Team Lead Procurement Solutions Services DACH
Daniela SchubertIBM - Senior Consultant for Procurement Solutions and
Team Lead Procurement Solutions Services DACH
Speaker and Project Member
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Who we are�Who we are�
1.1.
Purchasing Sourcing SuitePurchasing Sourcing Suite
Supplier Registration and QualificationSupplier Registration and Qualification
2.2.
3.3.
Agenda
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Who we are�Who we are�
1.1.
Purchasing Sourcing SuitePurchasing Sourcing Suite
Supplier Registration and QualificationSupplier Registration and Qualification
2.2.
3.3.
Agenda
5
Who we areHenkel at a glance 2015
Almost
50,000employees worldwide
Almost
50,000employees worldwide
43%of our sales generated
in emerging markets
43%of our sales generated
in emerging markets
€2.9 bnadjusted1 operating
profit (EBIT)
€2.9 bnadjusted1 operating
profit (EBIT)
61%of our sales generated
by our top 10 brands
61%of our sales generated
by our top 10 brands
139 yearsof brand success
139 yearsof brand success
1 Adjusted for one-time charges/gains and restructuring charges.
Around
€18.1 bnsales,
+3.0% organic
sales growth
Around
€18.1 bnsales,
+3.0% organic
sales growth
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Who we areGlobal footprint
• Henkel products and technologies available
worldwide
• Employees from 125 nations
• Strong presence in emerging markets:
43% of sales, 55% of employees
• 170 manufacturing and 21 major R&D sites
around the world
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Who we areGlobal leading positions in consumer and industrial businesses
Adhesive TechnologiesAdhesive TechnologiesLaundry & Home CareLaundry & Home Care Beauty CareBeauty Care
Industrial BusinessIndustrial BusinessConsumer BusinessesConsumer Businesses
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Who we are�Who we are�1.1.
Purchasing Sourcing SuitePurchasing Sourcing Suite
Supplier Registration and QualificationSupplier Registration and Qualification
2.2.
3.3.
Agenda
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Global Supplier
System (SAP)
Henkel e2e Sourcing Plattform - EmptorisAll Main Henkel Sourcing Processes in One Cycle
Supplier
DataBase
Supplier
Delisting
Registration &
Qualification
Onboarding
Sourcing
Planning & Workflows
Sourcing
Agreement
Supplier Lifecycle Management
Project Initiation/ Sourcing Requests
Sourcing Plans
SourcingTasks & Events
Tender
Auction
Classical Negotiation
Contracts
Commercial Termsheets
Price Lists
Evaluation – Strategic & Operational
Development
Registration
Basic Compliance
General Onboarding
Blocking & Unblocking
Master Data
Approval Workflows
All processes available in the Emptoris Sourcing Suite!
Request for Information
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Henkel e2e Sourcing Plattform – EmptorisThe following Emptoris Modules are used:
Supplier
DataBase
Supplier
Reporting
Delisting
Registration &
Qualification
Sourcing
Planning & Workflows
Sourcing
Agreement
Supplier Lifecycle Management
PGM
PGM ESP
ECM
SLM
SLM
VSM
Cognos Cockpit
PGM
PGM SLMESP ECM
PGM Program Management
SLM Supplier Lifecycle Management
ESP Sourcing
ECM Contract & Agreement
VSM Master Data
Modules
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Who we are�Who we are�1.1.
Purchasing Sourcing SuitePurchasing Sourcing Suite
Supplier Registration and QualificationSupplier Registration and Qualification
2.2.
3.3.
Agenda
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Creating a Compliant and fully Approved Supplier in one Process
Supplier Onboarding Process
Emptoris Request
Management
Supplier
Registration
Basic Compliance
Questionnaire
Onboarding
Questionnaire
Master data
QuestionnaireSAP Workflow
� Request workflow starts in Emptoris Request Mgmt
� Resp. Purchaserappoves or rejectsrequest
• SSC creates
Registration for
the supplier
• Upon successful
completion
supplier receives
an account for
Emptoris
• Basic Compliance
questionnaire
created
automatically after
Registration
• Upon successful
completion
supplier receives
flag “Approved for
eSourcing”
• Approver releases
assessment and
approves creation
of supplier in SAP
• If there are no
issues with
supplier’s
answers, SSC
releases
• If all conditions are
met, SSC initiates
a workflow for
supplier master
creation in SAP
• SSC master data
team approves
and creates
supplier in SAP
Purchaser/SSC SSC/Supplier SSC/Supplier/Purchaser SSC
Approval Approval
*SSC = Shared Service Center,
Approved for
eSourcingReady for
Business
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Request content:
• Supplier Information
• Supplier Contact
• Reporting Entities
• Invoicing Information
• Country of Request
Initiation of Supplier OnboardingStarting an Onboarding Request of a New Supplier
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Initiation of Supplier OnboardingCreate Onboarding Request in Request Management
Fill out Onboarding Request and send for Approval
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Perform Supplier OnboardingSteps of Supplier Onboarding at Henkel
After supplier submits each questionnaire, it needs to
be reviewed & released internally
• Every new supplier needs to first register at our e2e
Sourcing Platform Emptoris and then fill out subsequent
questionnaires:
Registration QuestionnaireRegistration Questionnaire
Basic Compliance QuestionnaireBasic Compliance Questionnaire
Master Data QuestionnaireMaster Data Questionnaire
General Onboarding QuestionnaireGeneral Onboarding Questionnaire
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Perform Supplier Registration Registration Questionnaire to supplier
Questionnaire Structure:
1. Introduction & Authorizations
• Person filling the questionnaire
2. Company & Contact
• Company name & address
After supplier submits his registration, SSC
reviews and releases it.
• Shared Service Center creates an
account of the supplier in Emptoris
• Supplier receives an email with his login
and password and an invitation email
with direct link to Basic Compliance
Questionnaire
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Questionnaire Structure:
• Key Account with contact details
• Company Group (Parent Company) with details of Company Group
• Financials: Self - disclosure of financial Company details (from last 3 years)
• Confirmations like
• Vendor-Code of Conduct, Conflict of Interest, Privacy Policy
• Availability of an Ecovadis Assessment
• Availability of an TFS Audit report
*TFS = Together for Sustainability
Perform Compliance QuestionnaireSupplier fills out Basic Compliance Questionnaire
After supplier submits his answers, internal review and release
Release � Supplier is “Approved for eSourcing”
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Exemplary Questionnaire content:
• Introduction / Authorization
• Company & Contact
• Bank Data
• Invoice Presenter: Address & Bank details
• Alternative Payee: Address & Bank details
• Ordering Address
• Goods Supplier: Address
• Fiscal Supplier: Address
Perform Master Data QuestionnaireSupplier fills out Master Data Questionnaire
After supplier submits his answers, internal review & release
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Exemplary Questionnaire content:
• Certificates (e.g. ISO 9001)
• Insurance
• Written commitment to a Sustainability Code
• Quality Management System
• Assessment of ‘Supply Base’ according to ethical standards of Henkel
• SHE Annex / TFS Audit
• Acceptance of Henkel Audits
• Henkel Terms & Conditions
• Etc.
After supplier submits his answers, internal assess if all questions were
answered based on Henkel’s internal requirements.
Release of Compliance + Master Data + General Onboarding
� Supplier is “Ready for Business” and will be transferred to SAP
Perform General Onboarding QuestionnaireSupplier fills out General Onboarding questionnaire
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Review of all answers and in case of critical questions approver needs to provide a
comment
General Onboarding QuestionnaireReview answers
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General Onboarding QuestionnaireApproval
• Approver receives an email notification
• Approver clicks on “Release”
• Approver reviews the questionnaire and takes
decision to approve or reject it
Final approval step before supplier can be created in SAP