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WHOLE HEALTH COACHING

Session 1 Day 3

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WHOLE HEALTH COACHING

VALUES AND VALUE CONFLICTS

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TWO KINDS OF VALUES

Ideal Values - What is important to us in the ideal or long term

• Examples: “God, Honor, Country”, Health, Family, Commitment

Operational Values – What is important to us in the moment

• Examples: Pleasurable experiences, food, drink, comfort

Many times these are in conflict

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VALUE CONFLICTS

How many of you value your health?

How many of you have done a behavior that is inconsistent with your value of health in the last 24 hours?

What values were in conflict?

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VALUE CONFLICTS FOR VETERANS WE SERVE

Choose a Veteran behavior that you have a hard time understanding:

• Examples: • Don’t take their meds• Refuse to stop drinking/smoking• Not interested in losing weight• Others?

What might be going on for them in terms of value conflicts?

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DEALING WITH VALUES CONFLICTS

• Choose one value over the other• Compromise between/among the values• Live with the values conflict

- Live with values conflict in a stressful way- Live with the values conflict by simply observing- Wait to make a future decision

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WHOLE HEALTH COACHING

STAGES OF CHANGE PRECONTEMPLATION

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STAGES OF CHANGE

Relapse/Recycle

Maintenance

Action

Preparation

Contemplation

Precontemplation

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STAGES OF CHANGE - PRECONTEMPLATION

Precontemplation – A Closer Look Many Veterans are in “precontemplation” – what does this mean?

• Don’t know the risks/benefits of behavior or change• Not sure where to begin• Unsure of the need for change• Ambivalent about the behavior or need for change• Denial of behavioral risks or need for change

Talking about change can create resistance, push-back, and even decrease chances of change

Where to begin the conversation?

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STAGES OF CHANGE - PRECONTEMPLATION

Meet Them Where They Are:

• With Beginner’s Mind• With Acceptance• Honor Autonomy• Encourage Growth & Learning

Explore For:

• Knowledge & Understanding• Interest• Motivation• Readiness to Explore• What is important to them?• What they want their health for?

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WHOLE HEALTH COACHING

PERSONAL HEALTH INVENTORY (PHI) STAGE I TRIAD PRACTICE QUESTIONS

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DEVELOPING A PERSONAL MISSION (MAP)AND CREATING A VISION

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MAP EXPLORATION – PERSONAL ACTIVITY

• PHI Reflection –page 3 only (page 65 of the handouts)

• Reflect and Respond

• What is your Mission, Aspiration, Purpose in life? (ADD this question)

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DEVELOPING A PERSONAL MISSION (MAP) & CREATING A VISION

Coaching a Veteran: Stage I

ValuesVision

Strengths

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FACULTY DEMONSTRATION – STAGE I

Watch for Coaching Qualities and Communication Skills:

• Listening – Attentive and Attuned to what the partner says• Reflections – Parroting, Paraphrase, Summary• Inquiry – Open and Closed-ended questions• Additional Skills – Presence, Bottom-lining and the Pause

Notice how MAP, Vision and Values are elicited by the Coach

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WHOLE HEALTH COACHING

INTRODUCTION TO THE TRIAD PRACTICE

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COACH ROLE

• Each person will have an opportunity to coach

• Practice the coaching skills and strategies taught in the training

• Coach for 20 minutes

• Be open and receptive to feedback

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CLIENT ROLE

• No ‘role-playing’ – Be authentic and keep it real!

• Select an area that is personally relevant and that you are willing to share

• Bring your PHI

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OBSERVER ROLE

• Monitors time

• Takes detailed notes and provides specific feedback

• Feedback: 2 things done well, 1 opportunity (“done differently,” “could be even better”)

• Feedback is focused on the coach’s skills not the client’s story

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MENTOR ROLE

• Takes detailed notes in order to capture the coaching qualities, skills and strategies

• Provides feedback that is focused on the coach’s skills

• Is present to be supportive, helpful, and guiding if needed

• May interrupt to offer a brief teaching moment, and redirect the process

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THE IMPORTANCE OF FEEDBACK

• Offer feedback in the spirit you would want it received

• Specific, actionable feedback is important for learning

• Yes, it feels vulnerable

• Giving feedback is a skill that supports your own learning

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HANDOUTS – FOR COACH

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HANDOUTS – RECEIVED FEEDBACK

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COACHING STRATEGIES

• Develops MAP, explores values, guides future visioning

• Assesses components of health using the PHI, selects a focus area, assesses importance & confidence

• Set SMART Goals & Action Steps, explores barriers, contingency plans, & resources

• Re-Assesses Action & Lessons Learned, explores strategies for barriers (Perspectives, EPE, Values Conflicts), Plan for new Action

COMMUNICATION SKILLS

• Uses Inquiry for Open & Closed-Ended questions

• Uses Simple Reflections –parroting, paraphrasing, summarizing

• Uses Complex Reflections –Double-Sided, Values focused, Deeper Meaning (intuitive)

• Uses Direct Statements to provide information and guide the process, I statements

QUALITIES OF A COACH

• Respectful

• Is Present

• Mindful

• Listens

• Uses a Guiding Style

• Is a Partner

• Articulate & Succinct

• Willing to Learn

• Is Open

• Is Empathic

WHOLE HEALTH COACHING COMPETENCIES

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STAGE 1 TRIAD PRACTICE

• 2 Hour Practice (20 min coach 10 min feedback)

• Stage 1 Sample Questions Handout

• Assigned Breakout Rooms

• Mentor will join the group

• Turn on Camera and Microphone

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DAILY FEEDBACK SURVEY

This Photo by Unknown Author is licensed under CC BY

• Your feedback is important to us

• We love specificity!

• Your feedback informs and impacts our course content and revisions

• Please take 3-4 minutes to offer us feedback

• Rejoin the group for any additional assignments, input, and questions you might have for us