ServiceNow –Box Integration May, 19, 2016

Requirement Overview SECTION 1 |

Requirement

• Details:– Auto folder creation upon record creation– Auto folder Update record update– Directory Reconstruction – File data push Reconstruction – Parallel Processing (Multi threading)– Transfer ServiceNow attachments to Box

record folders

ServiceNow-Box

Comes in two different version

ServiceNow-Box Connector ( Multi-Threaded )

ServiceNow-Box Connector ( Standalone )

ServiceNow-BoxWith Middle-Ware Without Middle-Ware ( Standalone )

• Parallel Processing ( Multi threaded )

• No overload on service-now instance

• Future customization ( Adding admin console for integration )

• Sequential Upload • More load on the Service

Now instance• Future customization is

Limited to application scope.

ServiceNow Middle-ware

BOX ServiceNow BOX

Work FlowSECTION 2 |

Technologies UsedSECTION 3 |

Tools & Libraries Used

ServiceNow Scripting

• Rest Messages • Business Rules • Script Includes• BOX custom JavaScript library• UI- Scripts • Client Scripts• ServiceNow-Box Authentication Module

Multi-Threading Environment

• Non blocking upload • Upload multiple files at

super fast speed• Efficient and responsive

ServiceNow-Box

Middle-Ware Spec

• Rest API• Implemented Using Jersey Rest API • Can be deployed on any servlet container ( Tomcat , Jboss ,…) • Compatible with JAVA 7 and 8

Questions ?

Thank You

Team - JCS