ServiceMaster LakeshoreThe Clean You Expect The Service You

Deserve

Lindsey SkinnerThursday January 7, 2009

ServiceMaster History

• Started as Moth-Proofing Company in 1929• Incorporated in 1947• Yearly Revenues- $125,000

•Now- over 5400 individually owned and operated franchises (worldwide)• Yearly Revenues- $7.8 billion

•ServiceMaster Lakeshore• Started in 1992• 10 employees• I started late July• Service as far North as Ludington, South as West

Olive, and as East as Marne. If you want to go West, we clean boats; so as far as those boats want to travel in Lake Michigan

Company Objectives

Honor God In All We DoHelp People DevelopExcel With CustomersGrow Profitably

Residential & Commercial Cleaning

General Cleaning:Carpets/Rugs

Upholstered FurnitureWindows

Year Round Spring CleaningWalls/Ceilings

Carpet/Fabric ProtectionHard Surface Floors (Marble, Ceramic,

Stone/Concrete, All Types of Vinyl

Janitorial Services“We strive to be an extension of your staff by working to meet the needs of your facility.”

Customized Cleaning Schedules (schedule determined by the needs of your facility.)

Full Service CleaningPartial Week Cleaning

Smoke & Odor Damage Mitigation

Water Mitigation

Three Categories of Water:

Category One (Clean)- ie. Tub/sink overflow, appliance supply line breaks, broken toilet TANKS.

Category Two ( Grey)- ie. Overflow from washing machines, aquarium breaks, punctured water beds, and ground water.

Category Three (Black)- ie. Toilet backflow, sewer back-ups, all forms of flooding, and ground surface water.

Mold remediation

Mold Dangers Immune system suppression Respiratory problems including asthma and infections Eye irritation with burning, watery or reddened eyes Cough – dry and hacking Nose or throat irritation or both Skin rashes or irritation Memory impairment Irritable bowel syndrome Body aches and pain (Chronic Fatigue) Food Intolerances and allergies Headaches Mood swings Nasal and sinus congestion