serious software for serious retailers overview of the worlds premier software solution

Serious software for serious retailers™

Overview of the World’s Premier

Software Solution

Serious software for serious retailers™RETAIL DNA

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SIGNIFICANTADD’L TOPICSCONCLUSION

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Introduction to Retail Pro®


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The Retail Pro Mission

To be the leading global provider of merchandising, store operations and multi-channel software solutions and services to mid-tier specialty retailers.

To grow the company profitably and to increase shareholder value.

To always operate the company with integrity and to share with those who help bring success.


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Corporate Summary

Founded in 1978

Retail Pro Purchased by Island Pacific in 2004

160 employees including newly appointed and experienced management team

FY06 Turnover $25M USD

Profitable and cash-flow positive

Business offices in San Diego, Irvine (LA), Sacramento, London, Beijing and Sydney


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This is Retail Pro!

The premier international retail management software solution

The professional grade system for emerging smaller businesses through multinational retailers

Unmatched scalability and adaptability for growth

Affordable at any level or number of stores

Highly configurable

Easy to learn – Easy to use

Operating in 18 different languages

Localized and used in 73 countries


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Retail Pro Milestones

IntroducedNetworking capabilities

between systemsand

Providedcustomized

in-store reporting

Developed multi-store capability with automated

physical inventories

Introduced UPC scanning capability

andThree-tier price levels for

inventory items

Released the most feature-filled version of Retail Pro – Version 6

Field data sizes increasedand

New user-defined inventory fields introduced

Auto generation of Purchase Orders at Remote

Stores made available

Standard email applications interfaced to

the product

1989 1991 1993 1997 199919951987


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Retail Pro Milestones

Enhanced Security Administration and Embedded browser support for

HTML pages introduced

Renaming of Enterprise Management System (EMS) to Retail Pro 9 Series

Enhanced Payment Processing Module for the processing of

different tender types

Retail Business Analytics (RBA) capabilities (Oracle-based) introduced

Enhanced Kits & Packages functionality incorporated

Flexible POS features introduced to existing 9 Series back-office

Product turning point with a release utilizing

Oracle 9i database engine

Introduced resiliency at the Point-of-Service (POS)

Product Leaps Forward

2001 2002 2003 2005 20062000 2004


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Globally Localized/Centrally Deployable

Recognized throughout the world

Delivered and Supported via Worldwide Partner Network

Partners in over 40 countries

Serving 37,000+ store locations

1000+ personnel

320+ certified technicians

Customers in 73 countries

Regional Offices on 4 continents


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Our Customers by Type of Business

Apparel 43%

Health & Beauty 2%Books & Office 3%

Uniform 3%

Home 6%

Footwear 7%

Gifts & Toys 11%

Sports 11%

Other 14%


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Our Customers Influence RetailWorldwide.

(partial glimpse of our clients)


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Key Benefits of Using Retail Pro World Class Intuitive User Interface

Ideal for Single or Multi-store Configurations

Solid Retail Infrastructure - Unlimited Scaleable Platform

Multi-tax and multi-currency capabilities

Consolidated reporting available at store, country or regional levels

A Total Retail Solution Package

Solid “Best Practices” Retail Business Logic Services

Easily Adaptable Interfaces Available to 3rd Party Applications such as Epicor, MS Dynamics Nav, Sage Pro, etc.


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It’s all about the Architecture… Oracle® relational database is completely

embedded and scales virtually without limit

Open design easily integrates with legacy systems, maximize existing resources such as Employee Payroll, Merchandising, ERP, CRM or any 3rd Party Application

Low administration, installation and built-in technician’s toolkit

Supports SQL and XML for any custom development

Data is continuously and consistently in-sync between inventory and its history

Statistics-rich information available through Key Performance Indicators (KPI)


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Powerful & Extensive Tools

Ability to manage screens, pages within screens, field data definitions without the additional burden of programming or customization

A multitude of Auxiliary and User-defined fields are available

Ability to implement hand-held applications with the same look and feel as the front-end or the back-office

Flexible report and document layout management and configuration without any programming or customization involved

Embedded with Industry Standard Crystal Reports® Viewer and Reports Manager


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Retail DNA


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Customer Management


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Customer Management

A suite of marketing and management screens that can dramatically increase sales by improving the retailer’s knowledge of their customers and their preferences

Provides the ability to increase sales through target marketing

Capable of ranking and scoring customers based on their buying habits and merchandise transactions

Integration with other retail systems, such as e-commerce, web sales, catalogue orders, phone sales, etc.


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Customer Management Advantages

Features Benefits Track each customer’s total sales and

total returns, year-to-date sales and returns, total number of visits, average purchase amount, average discount amount, and the average number of unique items purchased each visit

Helps stores to identify the best-performing customers, allocate marketing dollars more effectively and potentially generate add-on sales revenues

Track contact information, such as name, multiple addresses, phone numbers, and e-mail address for use in direct mailings, credit card billing, etc

Allows stores to easily identify their most loyal customers and cross-sell or up-sell merchandise to generate additional revenues

Assign customers to regions and/or districts for use in direct mailings

Helps stores to personalize marketing campaigns to their loyal customers, allocate marketing dollars more effectively and potentially generate repeat customers

Assign a default customer’s discount percentage (such as an employee discount) that is automatically suggested at point of sale

Allows stores the ability to assign customers to one of your defined price levels (such as a VIP price level for your best customers) to generate more purchases at the store

Assign store credit to a customer that can be used as a form of payment on future purchases, with Retail Pro automatically updating the store credit balance

Gives the store the ability to give store credit to a customer rather than a straight return thereby effectively managing the stores’ cash flow and providing the ability for the customer to make other purchases


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POS Management


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POS Management

Utilizes the Oracle database platform and uses key standards and technologies

Extremely easy to customize and personalize the application

Provides a seamless transition and integration to powerful and intelligent tools of Planning and Business Intelligence

Can escalate a customer’s shopping experience and increase customer loyalty


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POS Management Advantages

Features Benefits Full-feature point-of-service

application with comprehensive transaction set

Provides the ability of getting your customer in and out of the store quickly enhancing the customer experience

Highly flexible and configurable without changing source code

No need to invest in costly programming and customization thereby resulting to store operations savings

Integrated to back-office applications to effectively manage the store

Enable store personnel to spend more time selling rather than administering to generate additional revenues for the store

Central lookup features to drive sales and improve service, such in-store CRM, return/exchange validation, value/gift card processing

Provides high return on investment and generates additional savings related to fraud/ loss prevention

Intuitive navigation for ease-of-use, reduced errors, and reduced training costs

Helps reduce errors and training costs and translates to additional savings for the store

Reliable, solid, stable and proven architecture utilizing the Oracle database engine

Provides low maintenance and administration that translates to lower support costs and additional savings

Highly scalable and flexible Ability to run the same system in a single store to hundreds of stores translating to lower support costs


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Feature Highlights

Central Customer Value/Gift

Multi-Language Text & Prompts Complex Kits & Packages Point-of-Service Training

Mobile Device Implementations Increase Brand Name Sales

Suggestive Up-Selling of Offers

Suggestive Non-Merchandise Sale

Central Returns

Customer Loyalty


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HelloHello

Screen appears in store’s native language – regardless of location

Customer display text is shown in the store’s local language

Multi-Language Text & Prompts

HolaHolaHolaHola


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Specialty StoreCustomer Receipt

Complex Kits & Packages

Promotions accurately and effortlessly handled

AccessoryDiscounted


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Complex Kits & Packages

Regardless of the complexity of the item in promotion

Package PricesProrated Per Item


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Device Independent Implementations


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Ease in Point-of-Service training and education

Point-of-Service Training

Select Option

Apply Discount

Make Deposit

Change Paper

Press Help

Play Video

Select Option

Apply Discount

Make Deposit

Change Paper

Press Help

Play Video


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Mobile Device Implementations Quickly identify customer and purchasing

preferences

Mary Miller

FrequentCamper

GoldMember


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Increase Brand Name Sales

Influence purchase of brand name items

SYSTEM GENERATES COUPONFOR PRIVATE LABEL BRAND


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Suggestive Up-Selling of Offers Suggest purchase of complimentary items on

sale

Mary MillerLantern Purchase

PROMPT:Buy One

Get One Free

Mary MillerLantern Purchase

PROMPT:Buy One

Get One Free


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Suggestive Cross-Selling

Intelligent selling

Mary Miller

Camping Gear ON SALE

Mary Miller

Camping Gear ON SALE


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Suggestive Non-Merchandise Sale Warranty Up-Sell

Mountain Bike$279.99

PROMPT:Suggest Warranty

Mountain Bike$279.99

PROMPT:Suggest Warranty


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Central Customer Value/Gift

Issue and accept cards at any store


LOYALTY MEMBERSTATUS & DISCOUNT


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Customer Loyalty

Identify preferred customers, status and rewards


LOYALTY MEMBERSTATUS & REWARD

Mary MillerGOLD

MEMBER

Mary MillerGOLD

MEMBER


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Central Returns

Accept return at any store

Retrieve original receipt (where possible)


Receipt No.: 123456789

Mary Miller

PROMPT:Receipt No.

Mary Miller

PROMPT:Receipt No.


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Security/Loss Prevention


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Security/Loss Prevention

Powerful set of processes and tools to help decrease shrinkage

Improve the effectiveness of audits and efficiency of store operations activities

Provide detailed evidence and case management to aid in making stores secure and help in the prosecution of perpetrators


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Security/Loss Prevention Advantages

Features Benefits User logon required, so you always

"know" who is using the program Allows stores to control employee

authorization levels thereby controlling costs related to fraud/ loss prevention

Control employee access to specific program areas and features. Only the employees you authorize are able to access those program areas and/or features

Gives stores the flexibility to change rights and permissions as a security control thereby controlling costs related to fraud/ loss prevention

Track all changes to quantity, price, and cost

Allow stores to track items from the time they are received into a warehouse or store inventory, to when they are purchased by customers with changes to any of these key values are recorded on adjustment memos, reducing incidents of price switching and other forms of fraud

Create a log entry if a manager performs a security override

Helps stores to ensure that security overrides are being performed for valid reasons thereby controlling costs related to fraud/ loss prevention


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Inventory Management


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Inventory Management

Store, assign and individually tailor master inventory lists with min/max levels, built-in stock ledger views changes in quantity, cost and more

View each item’s order, receiving, transfer, adjustment, and sales history including individual transactions

Assign photo and multiple price levels to items or styles including serial/lot number tracking

Make immediate or planned price markdowns for selected items, optionally restore prices at a later date, as well as auto-purchase orders to replenish stock

Point in Time Inventory capability


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Inventory Management Advantages

Features Benefits Store your master inventory list and

assign the complete inventory list to a store or an individually tailored subset

Helps save time and allows store personnel to focus on selling to generate revenues as opposed to administering the store

View each item’s order, receiving, transfer, adjustment, and sales history

Allows store personnel to quickly locate the source of an unusual change to quantity or cost and spend less time managing inventory

Assign an image to items or styles Provides the store personnel a visual tool in identification of items without tags and thereby processing transactions easily and quickly

Use serial/ lot number tracking for items such as computers, cellular phones, and vitamins.

Allows stores to set expiration dates, with the option of preventing sale of items past their expiration date and more effectively managing their inventory and lowering their costs associated to it

Built-in stock ledger enables you to view each change in item quantity and cost, including drilling-down to the individual transactions impacting inventory

Provides a verifiable audit trail of changes to inventory price and cost, helps you identity unusual changes (such as when a clerk mistakenly adds an extra zero to an item’s cost and helps you manage inventory levels effectively


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Returns Management


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Returns Management

Enables retailers to validate refund transactions against a central host extended database

Reduces fraud and ensures accurate refunds

Improves customer service and adheres to enterprise compliance guidelines


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Returns Management Advantages

Features Benefits Control refunds by requiring a

customer to be listed on any return receipts

Provides the ability to quickly verify the details of the original purchase, even if the customer doesn’t have the original receipt thereby helping store personnel to resolve issues quickly and efficiently

Track excessive returns by employees Allows stores to run a report and filter for total returns, identify employees with significantly higher number of returns than other employees and aid store managers in dealing with sensitive security issues efficiently


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Employee Management


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Employee Management

Initial set-up of security and authorization level assignments to employees is a priority for any retailer

Defines the different types of applications and transactions that a store employee can process

A number of tools are provided for managing employees


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Employee Management Advantages

Features Benefits Assign security on a feature-by-feature

basis Allows stores to control employee

authorization levels thereby controlling costs related to fraud/ loss prevention

Define sales commissions and assign to employees

Provides the ability to define incentives for store sales associates resulting in additional revenue sales

Define time shifts, including overtime rates and assign to employees

Gives stores the flexibility to manage the labor force effectively to control costs, optimize schedules and have store personnel on-hand to sell and manage store operations efficiently

Create sales targets for the company and assign a portion to each store

A portion of each store sales target assigned to each of the store’s employees provides additional incentives to move more merchandise.

Accessing back-office and POS application areas and features within areas


Define data exchange parameters Automates the data exchange between applications and takes the guess-work out allowing more time on the sales floor

Change preferences and security rights



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Price & Promo Management


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Price & Promo Management

Generates maximum value of merchandise’s lifecycle so that you can drive up your overall margins

Improves upon responsiveness to demand and deliver timing and accuracy, so that you can determine the best mix of price and promotion to help you drive sales and better understand impact on the merchandise forecasts

Improves utilization of promotional dollars at all levels of the enterprise in order that returns on promotional spend are maximized

Takes the guesswork out of the pricing and promotions process so that inventory costs can be reduced while improving sales


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Price & Promo Management Advantages

Features Benefits Assign multiple price levels to items.

Each price level is a complete set of prices for items, such as retail sales, wholesale sales, sales to employees, and so on

Allows stores to be more competitive and generate more promotions to increase merchandise sales

Make immediate or planned price markdowns. Price Manager enables you to automatically mark down prices for selected items for immediate or future sales, and optionally restore former prices at a later date

Allows stores the flexibility to markdown merchandise to be more competitive or promote merchandise that have been stagnant to generate more revenues


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Purchase Order Management


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PO Management

Powerful forecasting and replenishment tools that automate much of the replenishment process, reducing the chance of out-of-stocks

Best Replenishment wizards available to generate the necessary purchase orders when items reach a low level

Removes the receiving bottlenecks by simplifying the receiving process

Real-time data exchange across the enterprise as it relates to on-hand quantities, special orders and promotional markdowns

Ability to seamlessly interface to enterprise based systems


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PO Management AdvantagesFeatures Benefits

Auto Min/Max wizard to define Min/Max stock levels for items based on a certain number of days of sale

Helps save time and allows store personnel to focus on selling to generate revenues as opposed to administering the store

Best Replenishment wizard to generate the necessary purchase orders when items reach a low level

Automates the replenishment process and takes the guess-work out in ordering merchandise allowing more time on the sales floor

Check if other locations have a surplus and then generate the necessary transfer documents, thus preventing unnecessary new orders

Automates the reporting process to help effectively manage inventory thereby lowering administration costs

Calculate and assign Min/Max levels in inventory, based upon past sales history. Retail Pro can then auto-generate purchase orders to replenish stock when items reach Min levels

Provides a way of identifying stores that currently have a surplus of items being ordered, providing the option of generating transfer orders and thereby increasing the potential of generating additional revenue

View each item’s order, receiving, transfer, adjustment, and sales history

Allows store personnel to quickly locate the source of an unusual change to quantity or cost and spend less time ordering inventory

Specify allocation patterns to allocate merchandise among multiple stores by specifying the relative quantities to be ordered or transferred for each store

Provides the store personnel a tool in allocating merchandise ordered and/or transferred among multiple stores and helps you manage inventory levels effectively


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Business Intelligence


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Business Intelligence (BI)

Ability to analyze high and slow volume sellers, high and low margin items, refunds, etc.

Provides valuable information about consumer demands, customer behavior, category/style performance and optimal allocations

Ability to drill up or down the retail organization to obtain the best view of the company’s performance

Performance management tools to allow retail organizations to quickly adapt to any challenges and changes within stores operation


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Business Intelligence Advantages

Features Benefits Rich, Interactive Dashboards with

guided analytics Provides the store graphical snapshots

that highlight analytical trends and anomalies to help stores make better decisions

Full, self service ad hoc analysis over the web (answers)

Helps save time and allows store personnel to focus on selling to generate revenues as opposed to administering and managing the creation of in-store analytics reports

Thin client interface Helps store personnel to access application anywhere in the store as opposed to back-office and still focus on selling to generate more revenues

Drill down capability Provides the ability to scale up or down on any related database information within Oracle to help stores analyze store, sales and financial performance and help make better decisions

Retail Pro Data Warehouse Provides real time actionable data allowing store executives to make better decision to help the organization be profitable

Intelligence across multiple enterprise sources, including Oracle and non-Oracle data

Provides a complete, consistent view of your organization (Business) to help manage the store more efficiently and help improve store performance


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Planning


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Planning

Workflow guides user easily through predetermined business process

Ability to customize layout of windows, columns, descriptions, orientation

KPI/Key Metrics Reporting (i.e. Turn, GMROI, Stock to Sales)

Assortment planning includes both option planning and range planning

Unit planning for OTB can be checked againstcapacity for store

Built-in Report Writer to include Exception Reporting


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Planning AdvantagesFeatures Benefits

Graphical User Interface - features a spreadsheet-styled data entry capability

Helps reduce errors and training costs (due to spreadsheet-style interface) and translates to additional savings for the store

Workflows to guide users through the steps of plan, re-plan, approve and reconcile according to the enterprise-defined business processes for planning

Helps save time and allows store personnel to focus on selling to generate revenues as opposed to administering and managing the creation of store plans

User definable Soft Business Rules No need to invest in costly programming and customization thereby resulting to store operations savings

Scalability provided through a three-tiered architecture

Provides the ability to scale up or down (single or multi-stores) and create plans accordingly by tier to help make better planning decisions

Design Studio feature to allow companies to implement custom requirements

Automates the processes through personalization features (capability mostly available to Tier1 retail enterprises) to help effectively manage merchandise plans thereby lowering administration costs

Integrated to back-office applications to effectively plan the stores’ merchandise mix



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Reporting & Analysis


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Reporting & Analysis

Equipped with reports and document managers to customize receipts, reports and documents

Unlimited number of filtering options are available

Include/exclude parameters, and view charts and graphs for reports without any need of additional programming or customization

Reports can be viewed and saved on disk and sent to another location via email or scheduled for automatic generation

Embedded industry standard Crystal Reports Viewer and Reports Manager


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Reporting & Analysis Advantages

Features Benefits The Oracle database platform is

ideally suited for high-performance reporting

Provides the ability to scale up or down on any related database information within Oracle to help stores analyze store, sales and financial performance and help make better decisions

Built-in Report Viewer provides a variety of ways to view and create reports (subject to licensing) and free access for all users to more than 100 predefined reports

Helps save time and allows store personnel to focus on selling to generate revenues as opposed to administering and managing the creation of in-store reports

Customize and personalize reports by applying filters, parameters, set sort options, and view charts and graphs

No need to invest in costly programming and customization thereby resulting to store operations savings

Control user access to certain reports and selected features of reports


Export a report file to a disk and e-mail the report to another location

Automates the reporting process to help effectively manage reporting thereby lowering administration costs


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Significant Additional Topics

CustomerTestimonials

SupportOptions

DeploymentOptionsArchitecture

Roadmap


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Solid Retail Infrastructure

PresentationServices

Rich Client(Delphi)

Rich Client(Delphi)

Thin/WebClient

Thin/WebClient

Reports(Crystal)Reports(Crystal) OtherOther

BusinessLogic

Services

Business Logic Interface (API, SQL, COM)Business Logic Interface (API, SQL, COM)

Object RepositoryObject Repository

(Business Logic written in Java, PLSQL and SQL)(Business Logic written in Java, PLSQL and SQL)

Data Storage Interface (API, SQL, Java)Data Storage Interface (API, SQL, Java)DataStorage/Access

Services

Temp File/XML Oracle Other

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Inven

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Rep

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Rep

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Cu

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Scalable & Extensive User Interfaces

Plug-in Module (COM Server, Language Independent)

Plug-in Module (COM Server, Language Independent)

Other Plug-in Classes

Other Plug-in Adapters

Business ObjectBusiness Object

Business Object WrapperBusiness Object Wrapper

Plug-in ManagerPlug-in Manager

Validation Plug-in(COM Class)

Validation Plug-in(COM Class)

Print Plug-in(COM Class)Print Plug-in(COM Class)

Tender Plug-in(COM Class)

Tender Plug-in(COM Class)

Validation Plug-inAdapter

Validation Plug-inAdapter

Tender Plug-inAdapter

Tender Plug-inAdapter

Print Plug-inAdapter

Print Plug-inAdapter

NotifierNotifier NotifierNotifier NotifierNotifier


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Centralized Deployments

Web ServicesApplications Installed:

Apache or MS IISCrystal Reports or

Report app. of choice

Oracle Enterprise Edition Database Cluster

Meta Frame FarmApplications Installed:

RPRO9 Series DC Edition & Citrix or Terminal Server


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Web ServicesApplications Installed:

Apache or MS IISCrystal Reports or

Report app. of choice

Oracle Database Server

Communications ServerApplications Installed:

RPRO9 ECM Oracle

Global Consolidation


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Franchisee Subsidiary Operations Localize interfaces, and assign languages and currencies to

franchisees, subsidiaries or stores.

Define a centralized, master inventory list (catalog) for any or all franchisees, subsidiaries or stores.

Designate customers as global customers (available at all franchisees/subsidiaries/stores) or local customers

Group customers by region and/or district to allow the allocation of direct marketing budgets more effectively.

Order merchandise for stores belonging to multiple franchisees/subsidiaries (multi-subsidiary PO).

Transfer merchandise among stores belonging to multiple franchisees/subsidiaries (multi-subsidiary TO).

Poll and consolidate data from multiple Main stations using different currencies/languages.

Poll directly with remotes using different currencies/languages.


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Support OptionsRetail Pro Support Plus offerings are as follows: Software Assurance (Membership)

Retail Pro’s standard BP support Support Plus Bronze

Tailored for customers who have an experienced Retail Pro technical staff

Have a solid service partnership with their Retail Pro business partner

Require Retail Pro’s support resources in system down emergencies

Support Plus Silver Large enterprise environments. Operating a network of stores sharing:

Brand name Operating environment Business rules

Support Plus Gold Silver plus centrally managed business partner network

under one agreement


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Support Plus Program Overview


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Product Roadmap Details

Fiscal Printers integration – Q3 2007

L2 Data for v8 – Q4 2007

Oracle 10G/Vista compatibility – Q1 2008

Franchisee Sales Filter – Q1 2008

Offers & Promotions – Q1 2008

Phase 1 Loyalty Mgt – Q1 2008


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Product Roadmap – More Details SMB & EE BI – Q1 2008

Various v8 limitations removed (e.g. 30x30 matrix, fee types) – Q1 2008

EFT Resiliency – Q1 2008

Check Guarantee – Q3 2008

Global EFT – Q3 2008

EIM Phase 1 – Q3 2008

Alterations & Repairs – Q3 2008

Central Customer Credit – Q3 2008


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What customers are saying

“Retail Pro by far offered all the functionality I desired in running the store. It only took a couple of hours to install the system. The system is easy to use and very intuitive.” - The Great Forest Toys

“The ability to sort inventory in many ways, searching inventory via keywords and being able to specify date ranges when looking up receipts and vouchers are just a few of the nice features we like in v9” – Auburn Bike Works

“Retail Pro’s v9 detailed inventory control and sales tracking has enabled us to more accurately purchase merchandise.” - Encanto Barcelona


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What one business partner says Fast Track/Beta program brought our technicians,

trainers and v9 installs up to speed efficiently and quickly

Signed up four clients - two single stores and two multi-site operations and have successfully implemented all sites

Two single stores are high transaction volume stores and Retail Pro v9 has performed flawlessly at POS

One multi-site currently has no open issues

Last install is the largest with four subsidiaries and several stores with tight integration to JD Edwards ERP system

Several custom plug-ins were also developed to address unique requirements such as receipt terms, aggregate weight of all items on a Sales Order.

Madhu Bontha - Retail Information Systems (RIS)


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Another Business Partner…

Fast Track 1 addressed the need for expeditious problem solving of client issues

Fast Track 1 brought STG’s implementation team up to speed on v9 series.

Signed up one single store and one multi store operation - successful implementations

Implemented one single store with v9 wirelessly via terminal services.

Utilized bluetooth scanning technology to demonstrate versatility of hardware options compatible with v9.

One multi-site (3 store high end clothing retailer) excited to use the centralized customer database feature in v9.1.2.

Just released centralized customer return feature in v9.1.3 will benefit this same customer greatly in the near future.

Jeff Davis – STG/Implementation Manager


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International Business Partner… ECM for Centralized Management has

satisfied Planeta Sport objectives

Once issues resolved with help from Retail Pro Tech Support, the system worked fine and efficiently

No issues encountered related to system stability

v9 is a very good, easy, and a stable system

Retail Pro Tech Support has provided invaluable service

Jaime Fontecilla – Eniac/Implementation Manager


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What an International Customer says “The Retail Pro System provided us with all

the necessary information to manage our retail business efficiently. Now we can have immediate store operations information to facilitate any changes instantaneously.”

“We will be deploying the Retail Pro system to the rest of the store chain before the end of the year. The ease of use, fast response and stability of the product are great! The Eniac support we have received to date is truly outstanding!”Company size: approximately 80 stores

Alex Issa - President and Owner, Planeta Sport


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Retail Pro’s Differentiating Advantage

Best of Breed POS Transaction Sets

A unique solution for global retailers

Global & local deployment and support

Sophisticated retail analytics and planning

Affordable from single to multi-chain store

configurations

Scalable to adapt as a business changes and grows

Solid retail infrastructure and architecture

Complete customer data capture and segmentation

Complete inventory control management

Complete purchase order management

Easy to use world class intuitive user interface

Powerful and extensive tailoring tool kit


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Thank you.

Seriously.

serious software for serious retailers overview of the worlds premier software solution

Documents

serious software

retail pro slide

serious retailers overview

retail pro milestones

retail pro mission

version of retail pro

sydney slide

midtier specialty retailers