retailers perception

91
HET’S IMS COLLEGE Project On A STUDY ON RETAILERS PERCEPTION ON HYDERABAD INDUSTRIES LIMITED” Submitted in partial fulfillment of the requirements for the award of MBA With specialization in marketing Submitted by Mr. vijay kumar.m Reg.No: MBA/08/68 Under the Guidance of

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Page 1: Retailers Perception

HET’S IMS COLLEGE

Project On

“ A STUDY ON RETAILERS PERCEPTION

ON HYDERABAD INDUSTRIES LIMITED”

Submitted in partial fulfillment of the requirements for the award of

MBA

With specialization in

marketing

Submitted by

Mr. vijay kumar.m

Reg.No: MBA/08/68

Under the Guidance of

Mr. SohilNaragundkar

Indian Institute of Business Management

Page 2: Retailers Perception

S NO Index Page NO

Chapter 1 Rationale for the study 1

Chapter 2 Objective of the study

Title of the Project

Objective of the study

Scope of the study

2-3

Chapter 3 Profile of the Company 4-18

Chapter 4 Theoretical Perceptive 19-26

Chapter 5 Research Methodology

Research Design

Data collection methods

27-29

Chapter 6 Data analysis and interpretations 30-84

Chapter 7 Findings 85-89

Chapter 8 Limitations 90-91

Chapter 9 Expected contribution from the study 92-93

Page 3: Retailers Perception

Certificate

This is to certify that the dissertation work title…………………………………………………..……..….……is a confide work carried out by …………………………………………………………….

a candidate for the award of Master Program for Business Administration/ Executive Master Program for Business Administration of Indian Institute of Business Management, Pune Under my guidance and direction.

Date: ..................... Signature of guide

Place: ………….. Name: ………………………...

Designation: ………………...

Page 4: Retailers Perception

Declaration

I the student studying in MBA Third Tri-semester here by declare that the

project work entitled “a study on retailers perception on “ Hyderabad

industries limited”

successfully completed and submitted by me. Under the guidance of

Mr.ShoilNaragundkar Prof, HET’s INSTITUTE OF MANAGEMENT STUDIES. This

is my original work and has not been submitted earlier to any other Institution.

The report is for the fulfillment of the vi th Tri-semester MBA. The

Matter in this report is based on the data collected by me at” a study on

retailers perception on hyderabad industries limited”

in BANGLORE.

Signature

Vijay kumar.m

Place:

Page 5: Retailers Perception

Date: 10 /08/2010

Acknowledgement

A task or project cannot be completed alone. It requires the effort of many

individuals. I take this opportunity to thank all those who helped me complete

this project.

I express my sincere gratitude to Mr. SohilNaragundkar

for giving us the opportunity to undergo this project. I further thank his for

lending a helping hand when it came to solving my problems related to the

project. This project would not have been possible without his valuable time

and support.

I also thank IMS Business School for an opportunity to undertake a Soft skills

project at the start of our MBA course which helped us to understand deeply for

those topics which are untouched.

This project is an attempt to talk about the Scenario of Retailing and its

Operations in India.

Any suggestions to improve are always welcome

Page 6: Retailers Perception

RATIOALE for the study

Page 7: Retailers Perception

RATIOALE for the study

Demographics continue to show a positive report to spur retailing growth. Consumers aged 20-45

years is emerging as the fastest growing consumer group and the mean age of Indians is now pegged

at 27, a mean age that reinforces spending across all the retailing channels of grocery, non-grocery

and non-store.

The government stance of protecting local retailers and prohibiting 100% foreign direct investment

in retailing continued in 2005, restraining international retailers' entry. However, there was gradual

economic reform, giving way to easier and faster franchising agreements as well as the loosening of

zonal regulations on retail expansion, thus stimulating retailing.

Non-store retailing is expected to continue its fast-paced growth from a miniscule base. Across all

channels, growth in retailing is expected to be boosted heightened competition during the forecast

period due to the growing.

Page 8: Retailers Perception

Objective of the study

Page 9: Retailers Perception

Title of the Project

“A Study On Retailers Perception On Hyderabad Industries Limited”

Objective of the study

1. To study the retailers perception of H I L product

2. . To study Retailer behavior in selecting H I L product

3. To study the importance of H I L market

4. To Study the different Products of H I L

Scope of the study

Date of study: june 2010.

Place of study:Banglore city

The study is conducted in BANGLORE city covering a sample size of Twenty Retailers. The

study took about two months for completion and collection of primary data and secondary data.

The selection of sample was on the basis of area sampling. Fifteen areas were selected according

to the population density, which were considered to be prime areas in the city. All the retailers in

each area were interviewed with structured questionnaire and also a direct in-depth interview,

With additional question, in order to fulfill the objectives of the research. The various areas

Covered for the studies are:

Page 10: Retailers Perception

Profile of the Company

Page 11: Retailers Perception

COMPANY PROFILE

Hyderabad Industries Limited is a flagship Company of the C.K.Birla group of

Companies, incorporated on 17th June 1946. HIL has blazed a pioneering

path in the building products industry. HIL has led the cement industry for

well over five decades. Today HIL is a multi product, multi locational

organization with a formidable network of branches, depots, stockists and

personnel spread all over India.

HIL being backed by the ornagisational and technical expertise of the Birlas,

also has a Board of directors comprising experienced personnel from

Business, Finance and Industry. The Board is chaired by Mr.C.K.Birla.

HIL’s product range include Fibre Cement roofing sheets in the name of

CHARMINAR,

Autoclaved Aerated Concrete Blocks and Panels called AEROCON, Calcium

Silicate insulation product called HYSIL, Jointing material for Gaskets and

Plant and machinery for these products.

Page 12: Retailers Perception
Page 13: Retailers Perception

H I L Vision

To become a global player in buildingproducts and infrastructure industry

with a commitment to provideenvironment friendly products and

follow green and safe practices.

Abhaya Shankar

Managing Director

 

Page 14: Retailers Perception

H I L Mission

Enhance long term shareholder value

Quick to adapt, change, improve and innovate.

Provide environment friendly products

Deliver products and services to meet or exceed customer     expectations

Foster employee engagement through learning,    teamwork, collective wisdom and empowerment.

Establish a corporate culture and a set of values which    employees and other stake holders are proud of.

Implement global best practices in Safety, Health and     Environment

Meet our goals on Corporate Social Responsibility

Abhaya Shankar

Managing Director

 

Page 15: Retailers Perception

H I L Values

Moral and Ethical principles

Integrity and Trust

Responsibility and Accountability

Care and Respect

Fair and Transparent

Non-Political and non-Bureaucratic

Abhaya Shankar

Managing Director

 

Page 16: Retailers Perception

Theoretical Perceptive

Product profile

Page 17: Retailers Perception
Page 18: Retailers Perception

CHARMINAR ROOFING SHEETS

Charminar AC Roofing Sheets have been the No.1 roofing sheets of choice for more

than 50 years now. Providing roofing to millions of low cost houses and to industries,

commercial businesses and for several public utilities. Charminar sheets are widely

known for their superior quality and durability.

 

Strong &

durable

Weather-

proof

Less noise

during

rains

 

Non-

corrosive

Negligible

maintenance

Economical

Page 19: Retailers Perception

TECHNICAL DATA

Standard length ( in

metres )    

1.5,1.75,2.0,2.25,2.5,2.75,3.0   

Nominal thickness    6 mm

Pitch of corrugation        146 mm

Depth of corrugation 48 mm

Overall width 1050 mm  

Laid width      1010 mm

Minimum end lap at

purlins (for slopes not less

than 18°)

150 mm

Maximum purlin spacing

for roofing       

1.4 metres

Maximum rail spacing for

vertical cladding        

1.7 metres

Maximum overhang

unsupported                

300 mm

79 metres

Page 20: Retailers Perception

CHARMINAR NEWKOR Corrugated Roofing Sheets are made from Fibre,

Portland Cement and Binder. Fibre in these sheets acts as reinforcement like

steel in RCC.

These are LARGEST SELLING AC ROOFING SHEETS IN INDIA,

owing to their quality, strength & durability. These are manufactured to

exceed the requirements of strength specified in the relevant Indian standards.

Standards:

IS: 459-1992 Specification for

Corrugated and Semi-Corrugated

Asbestos Cement Sheets.

IS: 3007 - 1999 Code of practice for

laying of Asbestos Cement Sheets, Part-

I, Corrugated Sheets.

IS: 1626 (Part3) 1994 - Roofing fittings.

Newkor sheets are economical, Incombustible, robust, light-weight, easy to

work, resistant to corrosion and salty weather... the qualities which make them

an ideal building material for any requirement.

Newkor sheets are most suitable for roofing and vertical cladding (walling) of

industrial and agricultural buildings, warehouses, sheds, poultry farms, houses

etc.

Page 21: Retailers Perception

Charminar Roofing Sheets are an ideal building material for roofing and side-

cladding in:

Industrial

buildings of all

types

Food Storage

Godowns

Warehouses &

Cold Storages

Poultry farms,

dairy farms and

other

agricultural

sheds

Garages,

Verandahs and

Outhouses

Houses

School

buildings

Public

Utility

Sheds

Cooling

Towers

Cinema

Halls

Stadia

Railway &

Bus

Stations

 

Page 22: Retailers Perception

 

Nominal lengths

(in metres)

1.5  

1.75

2.0  

2.25

2.5  

2.75

3.0

Nominal Thickness 6 mm

Pitch of

Corrugation

146

mm

epth of Corrugation 48 mm

Overall width1050

mm

Effective width1010

mm

Minimum end lap

at purlins

(for slopes not less

than 18°)

150

mm

Maximum purlin

spacing for roofing1.4

Metre

Maximum rail

spacing for vertical

cladding

1.7

Metre

 

Actual area

covered *

(allowing end lap

& side lap)

3.0 Metre long

sheet

1.5 Metre long

sheet

2.88

Sq.M.

1.36

Sq.M.

Covering

efficiency *

(allowing end lap

& side lap)

3.0 Metre long

sheet

1.5 Metre long

sheet

91%

     

87%

Approx. weight per

running metre of

sheet

12.69

Kgs.

Approx. weight per

10 Sq. mts

covered 

3.0 M long sheets

1.5 M long sheets

133 Kg

140 Kg

Colour Natural

Grey

Page 23: Retailers Perception

Maximum

Overhang

unsupported

300

mm

Running metres per

ton (Approx.)79

Metres

Thermal

Transmittance: "U"

value

7.95

W/m²

ºC

NOTE: 1) Dimensions given above are subjected to tolerances as per IS-459

- 1992

2) * Based on code of practice

1. For fixing left to right start with

sheet 'A' (Fig.7).

2. The first sheet is laid at the eaves,

square to the purlin with downward

corrugation on left hand and upward

corrugation on

right hand, to be covered by the

downward corrugation of next sheet.

3. Determine the overhang at eaves

Page 24: Retailers Perception

Fig.7

and verge.

4. Next, fix sheet 'B' which is mitred at

the bottom right hand corner

on the under lap (Fig.8).

5. The sheets are supplied with square

corners to ensure that only three

thicknesses occur at the point.

Where four sheets meet it

is necessary to cut or mitre the

appropriate corner of the sheet.

(For size of mitre please refer Fig.9)

6. All other sheets in this tier are

fixed similarly including the

ridge sheet 'C'. These sheets

should be in a straight line.

Start the next tier with sheet

'D' which is mitred at the top

left hand on the cover lap. Fig.8 Fig.9

Fig.10. Details of Side lap Joint

7. Make sure that side lap is

correct and the eaves line

straight. Continue with sheet

'E' which is mitred at the top

left hand corner on the cover

lap and the bottom right hand

corner on the under lap.

Finish the tier with ridge

sheet 'F' which is mitred on

the bottom right hand corner

only.

Page 25: Retailers Perception

8. Don't straighten a tier by

decreasing the side lap. The last

tier of a roof consists of eaves

sheet 'G' and intermediate sheet

'H' which are mitred on the top

left hand corner (cover lap) and

ridge sheet 'I' which fis not

mitred.

9. The bolts should pass through

the second and last corrugations.

10. Drilling on sheets must be done

atleast 75 mm away from edge

of sheet.

11. Bolts and Nuts should be hand-

tightened only.

Fig.11. Details of End laps Joint

Minimum End laps are 150 mm. But

in exposed positions and in case of

flat roofs. End laps are increased.

The same procedure is applied if the sheets are required to be laid right to left.

The plan of mitring shown in Fig.8 is to be reversed. The rest of the procedure

is the same

Page 26: Retailers Perception

CHARMINAR

AC ROOFING

SHEETS

 

 

  • Industrial

sheds

  • Agricultural

    buildings

  • Warehouses

  • Poultry

farms

  • Garage

  • Verandahs

  • Cinema halls

 

          

Page 27: Retailers Perception

What is Aerocon?

AEROCON is an innovative sandwich panel made up of two plain cement sheets on

either Side of a lightweight concrete core composed of portland cement, binders and a

mix of siliceous and micaceous material aggregate with a unique tongue and groove

jointing system. These panels are available in thicknesses of 50mm & 75mm with

standard width of 600mm and length of 2400, 2700 & 3000mm.

AEROCON panels are most ideal for internal & external applications, simple to erect,

light weight, strong, durable, water-& termite-proof, easily relocatable, thermal

insulated and, most of all, fire-rated.

 

  Applications:

▪ Cladding in Power Projects

▪ Mezzanine Floors

▪ Control Rooms

▪ Project Offices

▪ Semi Permanent Buildings

▪ Mass Housing

▪ Fire Separation Walls

▪ Internal Partitions

Site office at Samalkot power station,

Andhra Pradesh.

External cladding for power projects:

AEROCON Panels have been used in industrial high rise cladding for

overcoming the masonry difficulties such as brick by brick construction,

plastering and curing. AEROCON panels are factory made and impart

Page 28: Retailers Perception

following advantages to any industry having cladding requirement:

 

▪ Factory made/cured

panels -no need to do

anything

  on site.

▪ Light-weight panels allow

easy handling and erection.

▪ Dry construction: No

cement work required at

  heights.

 ▪ Water-/Fire-resistant.

▪ Fast track construction -Tongue and groove       

  jointing  system.

▪ Very good wind load bearing capacity.

                                                                 TOP

 

Control rooms:

Control room of any size can be

made using AEROCON panels.

The biggest advantages in Control

room applications are:

▪ Fire rating of two hours.

▪ Completely relocatable.

▪ Floor, Walls and Roof using same

panels.

▪ Ease of workability-cutting/drilling

possible at any point of time.

▪ Good aesthetics and completely dry

construction.

▪ Can be used in running industry

also.

                                                             

               Control room of an

Industrial unit

Page 29: Retailers Perception

                   TOP

Fire Separation Walls:

Due to its good fire-rating properties, AEROCON panels are most suitable for fire

separation walls where fire rating of two hours is generally expected. AEROCON

panels come with a test backup from the Central Building Research Institute, Roorkee

and has the following unique properties:

▪ AEROCON Fire walls can be installed in existing running units without any

disturbance to ongoing work.

▪ Fast and dry construction gives good aesthetics to any walling set up.

                                                                                                                                           

   TOP

Aerocon panels were used for the

following power projects:

(a) For Cladding

▪ Neyveli Lignite Corporation Ltd.,

Neyveli -External Cladding

  for Power Project.

▪ Selco International, Mahboobnagar,

A.P.

Hyderabad Industries Ltd. offered a dry

wall system with AEROCON panels of

75mm thickness from 20mtrs height to

40mtrs height for Neyveli power project

(see photo on cover). Panels were fixed

to the existing steel grid with minor

          External Cladding for 2 x

210mw Power Project of 

          Neyveli Lignite Corporation,

Neyveli.

 

Page 30: Retailers Perception

changes in the steel structure.

Original specifications for the building:

230 mm brick work from floor level to

40mtrs height for turbine building.

The speed of construction with

AEROCON panels can be gauged from

the fact that the project was completed in

three month's time before the scheduled

date of completion.

EPC Contractors for the project: M/s

Ansaldo Services, Italy

Contractors: M/s Simplex Concrete

(b) For Site Offices:

▪ Reliance Energy at Samalkot in Andhra

Pradesh.

▪ Hitachi (EPC contractors) for Hinduja

Power Corporation at

  Vizag

▪ Dowliganga Hydro electric project at

H.P.

▪ BHEL (EPC contractors) for NTPC at

Parvada in Vizag.

                                                                    

      TOP

          Front view of the Neyveli

Lignite Corporation, Neyveli,

          Tamilnadu

 

Page 31: Retailers Perception

 

Back view of the Neyveli Lignite Corporation,

Neyveli, Tamilnadu.

                       

 Side view of the Neyveli Lignite

Corporation, Neyveli,

 Tamilnadu

 

AEROCON PANELS Technical Specifications

PROPERTIESTHICKNESS

REMARKS50mm 75mm

  Weight (nom) per sq.m. (Kgs) 43 60  

  Axial load/metre width

(KN/m)

  (Sample size -1500x300mm)

  Bending Test (4 point UDL)

53 83 Factor of Safety -2.5

  Uniformly distributed load

  (Kg/m2)

                                     2.9 M

span

                                     1.5 M

span 

73

198

100

265

Factor of Safety -2.5

Page 32: Retailers Perception

  Flexural Strength/Modulus of

  Rupture (Kg/cm2)

67 58 Typical Test results

  Compressive Strength

(Kg/cm2)

50 70 Typical Test results

  Thermal Conductivity

  (W/m deg. K)

0.22 0.21 BS 4370-Part 2

  Sound transmission co-

efficient (db)

  (Typical Test result of Prasar

Bharati

  and National Physical

Laboratories)

37 36  IS: 9901 (Part 111)-

1981

IS: 11050 (Part 1)-

1981

  Fire rating (minutes)* 60 120 BS 476 Part 20-22

  Surface spread of flame* Class I BS 476 Part 7-1971

  Fire Propagation Index (I)*  3.7 BS 476 Part 6-1981

  Ignitability*

 

 Class 'P'

(not easily ignitable)

BS 476 Part 5-1968

  Standard Sizes:

  Length       -           2.4m,

2.7m, 3.0m

  Width         -           600mm

     

  Note: The above specifications are based on typical test result of

AEROCON panels with Flex-O-Board and are subject

  to revision.

                * As per test result of CBRI

 

Page 33: Retailers Perception

Technical Assistance on call

HIL, has a country-wide

network of trained

personnel for execution.

Technical support

from HIL for installation and

specific

application is also

available.

Aercon Panels Being installed in power plant

Page 34: Retailers Perception

AEROCON  PANELS

 

    • Partition

  • Prefabricated

    House

  • Mezzanine flooring

  • Schools

  • Low cost housing

Page 35: Retailers Perception

Charminar Aerocon HQ Autoclaved Aerated Blocks are an excellent alternative to

traditional clay bricks for construction of walls for buildings.

For the first time, Charminar Aerocon HQ Blocks lets you build walls with thickness of

your choice from 75mm (3") to 300mm (12"). Which means, instead of the conventional

9" thick wall, you can use a 6" wall. So you stand to gain extra floor space without

compromising on the wall strength.

Charminar Aerocon HQ Blocks are lightweight yet strong, durable and manufactured at a

state-of-the art plant in Chennai in collaboration with H + H Celcon Ltd., UK.

 

Page 36: Retailers Perception

Clay bricks, the mainstay of building construction, are steadily giving

way to a new, vastly improved building blocks concept in India.

Presenting Aerocon HQ Blocks (autoclaved aerated concrete blocks). An

excellent substitute for clay bricks and hollow concrete blocks for

construction of walls. Aerocon Blocks are eco-friendly and are ideal for

modern day buildings, assuring quality construction and comfortable

living. No wonder Aerocon Blocks have become the first choice of

leading builders everywhere, thanks to the many advantages they offer.

It's time you considered using Aerocon HQ Blocks too for your next

project.

Aerocon Blocks are brought to you by HIL, India's leading building

materials company, in technical collaboration with H + H Celcon, UK

and are produced at their state-of-the-art plant near chennai. These blocks

are widely used in residential, commercial and industrial buildings.

Aerocon is more that just another brick in the wall. It represents a

complete wall system with outstanding advantages vis-a-vis the

conventional clay bricks and the hollow concrete bricks.

Page 37: Retailers Perception

Aerocon HQ Blocks are made with a mixture of cement, fly ash,

and special additives along with water involving areation process

that imparts its unique cellular structure. Aerocon Blocks are

autoclaved i.e. high pressure steam cured. Autoclaving gives

strength and dimensional stability to blocks.

Light Weight

1/3rd the density of clay bricks

Ideal material for additional floors in existing buildings

Economic design: savings in cement and steel

Enables faster construction

Suitable for low-soil bearing capacity & seismic zones

Facilitates construction of unplanned walls anywhere anytime

Page 38: Retailers Perception

High Thermal Insulation

Low thermal conductivity

Thermal performance 5 times better than clay brick & 10 times

better than RCC.

Interiors remain cool in summer and warm in cold wintry days.

Savings in recurring energy costs in air-conditioning.

Ideal material for applications in cold storage rooms.

Perfect Finish

Aerocon Blocks are factory-finished with precise edges and shape.

Precision cut results in economical POP or putty finish in internal

partition walls.

Accurate size and shapes help in reducing plastering costs

Big Savings

Enormous saving of time and labour.

Substantial savings in cement & steel consumption.

More carpet area.

Minimal wastages.

Page 40: Retailers Perception

 

 

Multiplex complex, Chennai

 

Industrial complex, Chennai

 

In-fill slabs, Bangalore.

 

5-Star hotel, Mumbai

Aerocon is not just a substitute for conventional bricks in the wall. It represents a complete wall

system with outstanding advantages vis-a-vis conventional clay bricks and hollow concrete blocks.

Page 41: Retailers Perception

Aerocon Jumbo Blocks are designed to help you reap the many benefits of their unique size in terms of

mortar consumption, speed of construction, thermal insulation and ease of handling.

Aerocon Jumbo Blocks are ideal for internal (partitions) and external load bearing and non-load

bearing walls.

 

By using Jumbo Blocks, the saving in mortar is tremendous.

The use of

Jumbo units greatly increases the speed of construction, as

two units are equal to three regular blocks. Some practical

tests abroad have shown that productivity can be increased

by up to 200% with jumbo blocks when compared with

conventional block laying.

The thermal performance of the wall is further enhanced

when using jumbo blocks. Because larger block size means

there are fewer joints, resulting in less heat loss through the

mortar.

Aerocon Jumbo Blocks are made with a mixture of cement,

fly ash, lime and water involving an aeration process that

imparts its unique cellular structure.

Aerocon Jumbo Blocks are autoclaved i.e. high pressure

steam cured for added strength and dimensional stability to

blocks.

 

Page 42: Retailers Perception

Applications

● Suitable for both load-

bearing

   and non load-bearing

walls.

● Ideal for multi-storeyed

   buildings.

● Most suitable where

thermal

   comforts at home and

savings

   in air-conditioning cost

are

   desired.

● Suitable for all fire-rated

   applications.

Outstanding Advantages

● Savings in mortar.

● Faster construction.

● Enhanced thermal and sound

performance

   due to less joints.

● Economic design -Savings in cement

and

   steel.

● Easy handling even jumbo size due to

lower

   density.

● Light-weight -1/3rd the density of

clay bricks.

Page 43: Retailers Perception

DEPOTS

HYDERABAD INDUSTRIES LIMITED

SALES DEPOTS   SALES OFFICES

ADDRESS TELEPHONE NO. LOCATION CONTACT NO.

ANDHRA PRADESH

Hyderabad Industries Ltd.,Plot No.289, IDAKondapally - 521228

0866-2872623 Vijayawada 9490164719

Hyderabad Industries Ltd., Sales Depot Survey No.311/P, Madhurawada Village & Panchayat, Chinagadila Mandal,Pothina Mallayapalem Post. Vishakapatnam Dist. 530041

0891-2551230 Vishakapatnam 9490164758

 

Hyderabad

Hyderabad

Hyderabad (Telengana)

Hyderabad (Nalgonda 2)

Hyderabad (Nalgonda 1)

Anantapur

Tirupati

Rajahmundry

9490164742

9490164743

9490164744

9490164736

9490164737

9490164681

9490164682

9490164680

TAMIL NADU

Hyderabad Industries Ltd., Sales Depot Sno. 89/2, 2A, 6, 7A, 1/6 GNT Road, Balaji Nagar, Padiyanullur Chennai - 600052

044-26310360 Chennai9444396263

9444396265

Lakshmi Agencies,Consignment Agents 5 - 2C Bye Pass Road Hosur - 635109

04344-242866 Chennai 9444396264

Rasi Trading CompanyConsignment Agents No.11, 1st Cross Sundarnagar Simco Meter Factory Road Tiruchirapalli - 620021

0431-2459996 Tiruchirapalli 9444396269

Hyderabad Industries Ltd 0422-2628908 Coimbatore 9444396268

Page 44: Retailers Perception

Sales Depot Site No. 5, Nehru Nagar Sitra - Kalapatty Road Coimbatore - 641035

0422-4270504

Hyderabad Industries LtdSales Depot 3/160, 4C, GST Road,Puliyamkulam Thanakkumkulam Madurai-625006

0452-2487247 Kaniyakumari 9444396267

Hyderabad Industries Ltd Sales Depot No. 38, !st Floor, Nateshan Nagar 100 Feet Road Pondicherry-5

0413-4306050

0413-2204685Pondicherry 9444396264

KARNATAKA

Hyderabad Industries Ltd., Sales Depot Sy. No. 131, Macho Halli Gate Magadi Main Road Bangalore - 560091

080-28536323

080-28536324Bangalore 9449870034

Hyderabad Industries Ltd., Sales Depot 310 - B, Industrial Area Raichur - 584102

08532-235192 Raichur 9449870035

M.R. Trading Consignment Agents 16, Outer Ring Road Pantharapalaya Bangalore - 560039

080-56901290 Bangalore 9449870033

Ganapathy Trading Company Consignment Agents Opp. MCF Quarters Cross Thejur Road Hassan - 573201

08172-245462 Hassan 9449870037

Velco Agencies Consignment Agents GM Sharnappa Building JC Nagar Hubli - 580020

0836-4256406 Hubli 9449870036

MAHARASHTRA

Hyderabad Industries Ltd., Musrane Works 347, Musarane Village Post: Met, Via. Kudus Tal. Wada - 421312 Dist. Thane

02526-221087 Wada 9987642165

Hyderabad Industries Ltd., Sales Depot Survey No.554/1, Handewadi Chowk Uruli Devachi, Tal. Haveli Pune - 412308

020-32509096 Pune 9420480851

Hyderabad Industries Ltd., Sales Depot

0712-2667329 Nagpur 9420480868

Page 45: Retailers Perception

In front of Hindustan Lever Godown Nagpur - Kalmeshwar MIDC Road Village Fetri, Yerla Tah. Dist. Nagpur - 441501

Shri Jaiyogeshwar C&F Agencies Consignment Agents 102/1, Sangli Road, Shiroli Nr. Sangi Phata-Jain Mandir Tal. Hatkanangale Kolhapur - 416122

0230-2461707

0230-3299808Kolhapur 9420480870

Kapil Agencies, Consignment Agents Plot No. X - 81, MIDC Area More Chowk Waluj - 431136 Dist. Aurangabad

0240-2563211 Aurangabad 9420480871

Shah Enterprises Consignment Agents 48, Gokhale Road (South) Kavli Wadi, Saitan Chowki Opp. Post Office Dadar (West) Mumbai - 400028

022-24227914

022-4375985   

Reliable Associates Consignment Agents 17, Mahim Reti Bunder Opp. Mahim Bus Depot Mahim ( W ) Mumbai - 400016

022-24458626    

Hyderabad Industries Ltd S.No. 13/2, Mulegaon Next to Kalyani Petrol Pump Hyderabad Road Solapur - 413 006

0217-2374741 Solapur 9987642054

GUJARAT

Hyderabad Industries Ltd., Sales Depot Plot No.277, Paiki, Village : Sobhasan Patiya, High Road Mehsana - 384002

02762-285441 Mehsana 9428405321

Hyderabad Industries Ltd Sales Depot Plot no. 7, Survey No.214, Village Veraval, Kotada Sangani Taluka Dist. Rajkot

02827-253362 Rajkot 9428405322

Hyderabad Industries Ltd., Sales Depot Plot 5,6,7 & 8, Survey No.74 Near Swaminarayan Temple, Bardoli Road, At & PO : Kadodara, Tal: Palsana Dist: Surat - 394327

02622-271368 Surat 9428405323

CHATTISGARH

Page 46: Retailers Perception

Hyderabad Industries Ltd., Sales Depot Kota, Near Hume Pipe Factory Raipur - 492001

0771-2575620 Raipur 9424207171

ORISSA

Hyderabad Industries Ltd., Sales Depot Bhagabanpur Industrial Estate P.O. Patrapada Bhubaneswar - 751019

0674-2475770

0674-2475319 Bhubaneswar 9437000218

    Berhampur 9437566696

Amit Enterprises Consignment Agents Gopapati, Vedavyas Rourkela - 769041

0661-2502327 Rourkela 9437965518

KERALA

Hyderabad Industries Ltd Sales Depot Mulagunnathukavu Trichur - 680581

0487-2201322 Trichur 9447659300

Hyderabad Industries Ltd., Sales Depot Poothotta Road, Kanjiramattom Ernakulam Dist.- 682315

0484-3241366 Cochin 9447659200

Hyderabad Industries Ltd., Sales Depot XX1, Krishnapuram Road Pullikkanakku P.O. Kayamkulam - 690537

0479-2447266 Kayamkulam 9447659500

    Calicut 9447659500

PUNJAB / CHANDIGARH

Hyderabad Industries Ltd., Sales Depot Outside Octroi Post Vill : Ambemajra Mandi Gobindgarh - 147301

01765-252875

Ludhiana

Mohali

Mandi Gobindgarh

Bhatinda

9779044982

9417203203

9463502875

9463200234

MADHYA PRADESH

Hyderabad Industries Ltd Sales Depot AB Road, 53/2 Lasudia More Bhourka Compound, Dewas Naka Indore - 452005

0731-2802418 Indore 9425904651

   Gwalior

Rewa

9425904652

9425904657

Page 47: Retailers Perception

RAJASTHAN

Hyderabad Industries Ltd Sales Depot Village Rajavas, Near NK Girls College, Sikar Road Jaipur - 302013

0141-3205091 Jaipur 9413342024

   Jodhpur

Kota

9413342026

9413342027

UTTAR PRADESH

Hyderabad Industries Ltd Sales Depot Plot No.79, Lal Kuan G.T. Road Ghaziabad - 201001

0120-2866653 Ghaziabad 9717096108

Hyderabad Industries Ltd Sales Depot Behind Modern Service Station Mohan Lal Gunj Village Kalli Paschim, Rai Bareilly Road Lucknow 227305

0522-3258317 Lucknow 9415222855

Hyderabad Industries Ltd Sales Depot 11th KM, Gorakhpur - Deoria Bye Pass Bintolia Road, Jungle Chouri P.O. Jungle Sikri, Via. MMM Engg. College Gorakhpur - 273010

0551-3094850 Gorakhpur 9453033510

Hyderabad Industries Ltd. Sales Depot Khasra No.1829, Vishal Complex Nandlalpur, Hathras Road Agra

0562-2240591 Mathura 9412777580

   Azamgarh

Jhansi

9450577170

9415231747

UTTARAKHAND

Gulati Enterprises Consignment Agents Veer Hakiqat Rai Marg Near Durga Mandir Dharamshala Rudrapur - 263153

05944-240345    

Classic International Consignment Agents Subhash Colony, Near Galla Mandi Gate Rudrapur - 263153

05944-243050    

DELHI

   New Delhi

New Delhi

9717096104

9717096105

Page 48: Retailers Perception

JAMMU & KASHMIR

Neeraj Enterprises Consignment Agents Punjwaktar Road Jammu - 180001

0191-2544588 New Delhi 9717096103

HARYANA

   

Faridabad

Hissar

New Delhi

Karnal

9717096109

9416045889

9717096120

9728882282

WEST BENGAL

Hyderabad Industries Ltd., Sales Depot Makarsapukur Kather More on Badu Road Madhyamgram Kolkata - 700128

033-25594593 Kolkata

Kolkata

9432018005

9432018009

Hyderabad Industries Ltd Sales Depot Plot No.178 & 149, Mouja Alisha, NH-2 Burdwan

0342-2540453

Hooghly ( Arambagh )

Burdwan

Burdwan

9432018007

9432018003

9433018013

Hyderabad Industries Ltd Sales Depot Plot No.517, Gangaramchak Midnapur ( West ) P.O. Balichak - 721124

03222-243354Balichak

Balichak

9432018004

9432018011

Hyderabad Industries LtdSales Depot C/o Kundu Complex Opp. Siliguri Flour Mill, 2nd Mile Siliguri

0353-2544767 Siliguri 9432018008

ASSAM

Hyderabad Industries Ltd Sales Depot Lokhracharali, Near Coffee Factory Guwahati

0361-2303242 Guwahati 9435558863

BIHAR

Hyderabad Industries Ltd Sales Depot Mohalla Govindpur Near Walmi Complex Phulwari Sharif Patna - 801501

0612-2452629 Patna 9431137983

Hyderabad Industries Ltd Sales Depot 06154-246578 Siwan 9431137984

Page 49: Retailers Perception

Haldia Road Mahpur Siwan - 841226

Hyderabad Industries Ltd Sales Depot Basudeopur, Choudhary Charan Singh Chowk By Pass Road Darbhanga - 846004

06272-247219 Darbhanga 9431137985

Hyderabad Industries Ltd Sales Depot Main Market, Near Dharamshala At & P.O. - Teghra - 851133

06279 235804 Teghra 9431137982

Maa Vaishnav Cement Supplier Consignment Agents Gobra Sahi Chowk Muzaffarpur

0621- 2903005 Muzaffarpur 9431137979

JHARKHAND

Hyderabad Industries Ltd Sales Depot Hazaribagh Road Kokar NH - 33 Ranchi - 834009

0651-2543114 Ranchi 9431137792

Dwarka Prasad & SonsConsignment Agents 106, Golmuri Market Jamshedpur - 831003

0657-2341651 Jamshedpur 9431137790

Avinash Kumar Verma Consignment Agents Kalika Complex GT Road, Rajganj Road Dhanbad

9835160329 Jasidih 9431137981

 

HYDERABAD INDUSTRIES LIMITED REGIONAL OFFICES

ADDRESS TELEPHONE NO. LOCATION CONTACT NO.

HYDERABAD

Hyderabad Industries Ltd Sanatnagar Hyderabad - 500018 email: [email protected], [email protected]

040-23700601

040-23703852

FAX:23701227

  9490164760

NEW DELHI

Hyderabad Industries Ltd Himalaya House, !st Floor 23, Kasturba Gandhi Marg New Delhi - 110001 email: [email protected], [email protected]

011-23313475

011-23313476

011-23313477

  9717096101

Page 50: Retailers Perception

FAX:23313702

MUMBAI

Hyderabad Industries Ltd96, Bajaj Bhavan 9th Floor, Nariman Point Mumbai - 400021 email: [email protected]

022-22021125

022-22027852

022-56365901

FAX:22841107

  9987642051

KOLKATA

Hyderabad Industries Ltd Birla Building, 11 th Floor 9/1, RN Mukherjee Road Kolkata - 700001 email: [email protected], [email protected]

033-22484168

FAX:22205745   9432018001

KOCHI

Hyderabad Industries Ltd 2nd Floor, Kannankeri Estate Shanmugham RoadKochi - 682031 email: [email protected]

0484-2369838

0484-2373876

FAX: 2366910

  9447659400

BANGALORE

Hyderabad Industries Ltd No. 474, Shiva's Corner 2nd Floor, 1st Cross, 5th Block, KHB Colony, Koramangala Bangalore - 560095 email: [email protected]

080 - 25635042

Fax - 25635047   

CHENNAI

Hyderabad Industries Ltd Nutech Plaza, New no. 73 1st Floor, Arcot Road Kodambakkam Chennai - 600024 email: [email protected]

044 - 24804073

044 - 24721341

044 - 24730849

Fax - 24803893

   

 

FACTORIES

Hyderabad Industries Limited Sanatnagar Hyderabad-500 018 (A.P.)

040 -23703852

Fax - 23701227

Fax - 23702400

   

Hyderabad Industries Limited Sector 25 Faridabad- 121004 (Haryana)

     

Page 51: Retailers Perception

Hyderabad Industries Limited A-49 ,A-50 Industrial Area,Satharia, Dist.Jaunpur. (U.P.)

05454 - 273779

Fax - 273778    

Hyderabad Industries Limited Gatt. No.347, Musarane Village, Post Office: Met via Kudus, Pin: 421 312, Wada Taluk, Dist: Thane. (MAH)

02526 - 221087

02526 - 220277

Fax - 220050

   

Hyderabad Industries Limited Door No. 2/498 Mulugunathukavu, Thrissur - (Ker.)

0487 - 2201322

0487 - 2201321

Fax - 2201371

   

Hyderabad Industries Limited Jasidih-814 142 (Jharkhand )

06432 - 270456

Fax - 270277   9431137981

Hyderabad Industries Limited Thimmapur Village Kothur Mandal - 509325 Dist:Mahabubnagar (A.P.)

08548 - 257070

Fax - 257124    

Hyderabad Industries LimitedPlot No.289, Kondapalli IDA Krishna District (A.P.)

0866 - 2872623

Fax -2872503    

Hyderabad Industries Limited Plot No.72, ND Centre, Somnathpur Industrial Area,via: Muna, Balasore,- 756 019 ( Orissa )

06782 - 212012

Fax - 268500    

Hyderabad Industries LimitedPlot No.31, Main Jaipur Road,Dharuhera - 122106 (Haryana)

01274 - 242112

01274 - 242173

Fax - 242113

   

Hyderabad Industries Limited Kannigaiper Village, Periapalayam Road, Uthukottai Takuk, Tiruvallur Dist. - 601 102 (T.N.)

044 - 27629113

Fax; 27629113    

Page 52: Retailers Perception

ALL INDIA MARKETING NETWORK ( A C SHEETS )

STATE HYDERABAD INDUSTRIES LTD PHONE / FAX NO'S

  CORPORATE OFFICE

   

SANATNAGAR, HYDERABAD - 500018. ANDHRA PRADESH Website : www.hil.in

  REGIONAL MARKETING OFFICES040 - 23700601

Fax:040 - 23701227        Fax:040 - 23702400       

ANDHRA PRADESH

Sanatnagar, Hyderabad - 500 018Andhra PradeshE-mail : [email protected]

NEW DELHI

Himalaya House, 1st Floor, 23, Kasturba Gandhi MargNew Delhi - 110 001E-mail : [email protected], [email protected]

011 - 23313475Fax: 011 - 23313702       

W BENGAL

Birla Building , 11th Floor, 9/1, R N Mukherjee Road,Kolkatta - 700 001.E-mail : [email protected]

033 - 22484168033 - 22105592033 - 22200355

Fax: 033 - 22205745       

MAHARASHTRA

96, Bajaj Bhavan, 9th Floor, Nariman Point,Mumbai - 400 021.MaharashtraE-mail : [email protected]

022 - 22021125022 - 22027852

Fax:022 - 22841107      

CHENNAI

Nutech Plaza ,New No 73, F-4, 1st Floor, Arcot RoadKodambakkam, Chennai - 600024TamilnaduE-mail : [email protected]

044 - 24804073044 - 24721341

Fax:044 - 24730849       Fax:044 -  270277         

KOCHI

2nd Floor, Kannankeri Estate, Shanmugham Road ,Kochi - 682031 ( KERALA )E-mail : [email protected]

0484 - 23738760484 - 23698380484 - 2352181

Fax:0484 - 2366910      

Page 53: Retailers Perception

Research Methodology

Page 54: Retailers Perception

Research Methodology

Research Design

Convenience sampling under non-probability sampling method has been adopted for this study.

The total sample size of 100 respondents has been selected randomly from Belgaum city. All these

respondents have been personally met by the researcher for collecting primary data.

RESEARCH METHODOLOGY:

DATA SOURCE: Primary Data (From questionnaire and personal interaction).

SECONDARY DATA: Organization records.

RESEARCH APPROACH: Survey method.

Page 55: Retailers Perception

RESEARCH INSTRUMENT: Questionnaire.

SAMPLE PLAN: Personal Interview

SAMPLE UNIT: People from banglore City.

SAMPLING METHOD: Stratified probability sampling.

SAMPLE SIZE: 100

SOFTWARE USED: Data analysis will be done through SPSS software.

Data collection methods

1. Literature survey: In this method I went through the documents & files given to me by the

company.

2. Observational method: I carried out this method to get the first hand information. I observed

what is carried out in the company and the respondent’s attitude towards the product.

Page 56: Retailers Perception

3. Individual interviews: This is a time consuming method. I personally met individual

respondent & interacted with them about their opinion towards Deccan Herald. This gave me

a clear overview of their attitude towards the product (H I L ).

Data analysis and interpretations

Page 57: Retailers Perception

Results & Discussions with Graphs and Charts

The following results were obtained after conducting the survey which will be explained with the help of

graphs and charts.

. which is the more sellable product in your shop?

Page 58: Retailers Perception

..Seporex Indiblock Aerocon blocks HAL0

1

2

3

4

5

6

7

8

9

Series1

.Point of purchase’s displayed for HIL Products

Page 59: Retailers Perception

Posters Display Pamphlets Magazines0

2

4

6

8

10

12

14

16

Series1

your opinion about HIL Product

Page 60: Retailers Perception

VrygoodGoodAverage

. How is the service of HIL?

Page 61: Retailers Perception

ExcellentVery Good Good Average

Does your customer ask for any particular brand?

Page 62: Retailers Perception

yes No0

2

4

6

8

10

12

14

16

18

20

Series1

Time taken by the retailers forpurchase decision (with reference to h i l product

Page 63: Retailers Perception

0-5 10-Jan 15-200

2

4

6

8

10

12

14

16

total

total

Page 64: Retailers Perception

Findings

1. According to retailers it is clear that HIL has got the higher customer

preference in the market than other brands

Page 65: Retailers Perception

2. In some places the dealers influenced the customers to buy a certain brand of

, and pushed certain brands which gave them more margins

3. The sales people played a major role, as they have more interactions with the

customers they formed a key factor in pushing a company.s product.

4. The following are the findings, got from the face to face interview with the

retailer with out a structured questionnaire

5. Retailers, when asked about source from which they came to know about the

H I L product

6. 55% of the retailers responded that they came to know about the product

through the launch campaign conducted by the company

7. 23% came to know through distributors.

8. 15% from customer demand.

9. 7% from other retailers and friends.

10. According to retailers it is clear that HILPRODUCT has got the higher customer

preference in the market than other brands.

11. Retailers do influence the customers. choice of brand. From table, it is clear that

more than 30.5% of people take more than 10 minutes with retailer for selecting

HIL PRODUCT.

.

Page 66: Retailers Perception

Limitations

During the survey the researcher met with certain obstructions, which became a

barrier for the researchers smooth and easy study, they are as follows:

While asking the sales of different brands per day, retailers hesitated to give

details of it. Instead gave an approximate detail, which has brought error in the

study.

Page 67: Retailers Perception

Most of the retailers stressed only on higher retail margin than giving other

details.

The time was an important factor through out the study. At most retail shops,

when approached for survey, respondents were busy with handling customers and

hesitated to give details in front of them.

Since similar study was not been done IN Banglore city, it created difficulty in collecting

secondary data.

Major problem arise while tabulating the findings of direct interviews. Since some

of the questions in the interview had to be changed from retailers to retailer

according to situation and based on relevance of question for the study.

By inquiring about details of customer purchase (whether clubbed with some

other purchase or impulse purchase). The question may have steered respondent

to some other idea of club purchasing and gave irrelevant response to the

question, which didn't provide valid inference in the study and the question was

eliminated later.

The study was conducted only in Banglore City and hence cautions had to be

exercised while generalizing the result of entire Karnataka market.

Because of the shortage of time only 20 retailers were interviewed during thestudy in Banglore City. It is assumed that this sample represents wholepopulation.There is a minimum bias in the response from retailers.In spite of the limitations the investigator hopes that the study will yielddependents and useful results.

Page 68: Retailers Perception

Expected contribution from the study

This project has helped me understand the importance andsignificance of consumer perception

and brand preference forpremium branded shirts.as given me exposure to the practical side

of retailing and at the same time enhanced my knowledge byapplying theory learnt in class to

practice.

Page 69: Retailers Perception

The project helped me to understand the various parameters whichcustomer looks at while

making a purchase of a shirt.. The variousinfluencing factors while purchasing , the different

brands whichpeople purchased

BIBLIOGRAPHY

Page 70: Retailers Perception

Textbooks

MARKETING MANAGEMENT- PHILIP KOTLER

THE RETAIL MARKETING MANAGEMENT- PHILIP KOTLER

WEBSITES:

www.Google.com

QUESTIONNAIRE

Page 71: Retailers Perception

HET S

INSTITUTE OF MANAGEMENT STUDIES

Respected sir/madam,

I vijaykumar.m student of ims college of mba conducting A project titled “a study on Retailers

perception on Hyderabad industries limited” in partial fulfillment of the requirement of the mba

curriculum of IIBM university i request you to help me in completing the project by answering the

enclosing questionnaire

QUESTIONNAIRE

1. Area name ……………………………….

2. Your shop Name………………………….

3. Point of purchase’s displayed for HIL Products:

Posters [ ] Display [ ] Pamphlets [ ] Magazines [ ]

4. What are the different types of Bricks?

Normal blocks [ ] Cement Blocks [ ] Aerocon blocks

5 . which is the more sellable product in your shop?

1 ..Seporex ( ) 2. Indiblocks ( ) 3.Aerocon blocks ( ) 4.HAL ( )

6. your opinion about HIL Product ?

1. very Good ( ) 2.Good ( ) 3.Average ( )

7. How is the service of HIL?

Page 72: Retailers Perception

a) Excellent b) Very Good c) Good d) Average

8. Do you influence the customer’s choice of brands?

Yes [ ] No [ ]

9. Does your customer ask for any particular brand?

Yes [ ] No [ ]

10. Are the customers aware of various brands of Bricks?

Yes [ ] No [ ]

11. According to you what is the comfortable price range for your customers?

_____________________________________________________________________

_____________

`

12. Are the customers willing to pay extra if the product is of superior quality?

Yes [ ] No [ ]

13. According to you what kind of advertisements works the best

_____________________________________________________________________

_____________

TIME TAKEN BY THE RETAILERS FOR

PURCHASE DECISION (WITH REFERENCE TO H I L PRODUCT

Page 73: Retailers Perception

Time Total In percentage

time total

0-5

6-10

11-15

16-20

Date :

Thank you