senior’seminar’public’management’ ·...

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Senior Seminar Public Management PPA 420, Meets Tuesdays & Thursdays in Miller 2104, 12:301:45 pm; Class Number: 71671 Fall 2014 You can reach me in multiple ways: 1. By email, [email protected] 2. By Trillian.im, jenniferataylor 3. By text message, 3617792392 4. In person, Miller 2183. 5. Office Hours, M/W 14 pm, T/Th 24 pm and by appointment or random chance. Dr. Jennifer A. Taylor www.drjenniferataylor.wordpress.com This senior seminar will help you find a job in public service, get a job…and keep it. You will gain skills in managerial analysis, ethical leadership, group dynamics, organizational culture… PPA 420 is the senior seminar in public management. A ‘capstone’ class for the Public Policy & Administration major, PPA 420 fulfills the College of Arts and Letters writingintensive requirement. It is here that you are expected to demonstrate an integration of the knowledge you have acquired during your managerial studies in public policy and administration. You should have either junior or senior standing if you take this course, and it is assumed (because you have taken most of the other courses for the major) that you have in depth knowledge in the management and public administration disciplines, in general, and budgeting and human resource practices in particular. Organized in four modules including an exploration of your career, this course is case study based, and it will exercise your skills at managerial analysis with ample time for selfreflection to better prepare you for some of the realities of managerial responsibility in the public and nonprofit sectors. Module 1: Managing Organizations, Module 2: Individuals, Module 3: Groups, Module 4: Career Exploration. Textbooks The Starfish & the Spider: The Unstoppable Power of Leaderless Organizations, Brafman, 2008. Public Administration Casebook, Cropf, 2012. Essentials of Organizational Behavior, 12 th Edition, Robbins & Judge, 2013. Good to Great and the Social Sectors, Collins, 2005. Transformational Public Service, King & Zanetti, 2005. You cannot participate in this interactive graduate seminar, if you do not attend. Your grade will reflect your participation and engagement with the course material. I adhere to the standard JMU policies regarding academic honesty, add/drop, disability services, inclement weather, & religious observances. You can find them here at: jmu.edu/syllabus. The information contained in this syllabus is subject to change. Students are expected to be aware of changes. Policies ALL WORK IN THIS CLASS MUST BE ORIGINAL

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Page 1: Senior’Seminar’Public’Management’ · PPA#420#is#the#senior#seminar#in#public#management.##A#‘capstone’#class#for# the#Public#Policy#&#Administration#major,#PPA#420#fulfills#the#College#of#Arts#

Senior  Seminar  Public  Management  PPA  420,  Meets  Tuesdays  &  Thursdays  in  Miller  2104,  12:30-­‐1:45  pm;  Class  Number:    71671   Fall  2014  

 

You  can  reach  me  in  multiple  ways:  1. By  email,  [email protected]  2. By  Trillian.im,  jenniferataylor  3. By  text  message,  361-­‐779-­‐2392  4. In  person,  Miller  2183.  5. Office  Hours,  M/W  1-­‐4  pm,  T/Th  

2-­‐4  pm  and  by  appointment  or  random  chance.  

Dr.  Jennifer  A.  Taylor  

www.drjenniferataylor.wordpress.com  

This  senior  seminar  will  help  you  find  a  job  in  public  service,  get  a  job…and  keep  it.    You  will  gain  skills  in  managerial  analysis,  ethical  leadership,  group  dynamics,  organizational  culture…    PPA  420  is  the  senior  seminar  in  public  management.    A  ‘capstone’  class  for  the  Public  Policy  &  Administration  major,  PPA  420  fulfills  the  College  of  Arts  and  Letters  writing-­‐intensive  requirement.    It  is  here  that  you  are  expected  to  demonstrate  an  integration  of  the  knowledge  you  have  acquired  during  your  managerial  studies  in  public  policy  and  administration.  You  should  have  either  junior  or  senior  standing  if  you  take  this  course,  and  it  is  assumed  (because  you  have  taken  most  of  the  other  courses  for  the  major)  that  you  have  in  depth  knowledge  in  the  management  and  public  administration  disciplines,  in  general,  and  budgeting  and  human  resource  practices  in  particular.  Organized  in  four  modules  including  an  exploration  of  your  career,  this  course  is  case  study  based,  and  it  will  exercise  your  skills  at  managerial  analysis  with  ample  time  for  self-­‐reflection  to  better  prepare  you  for  some  of  the  realities  of  managerial  responsibility  in  the  public  and  nonprofit  sectors.  Module  1:  Managing  Organizations,  Module  2:  Individuals,  Module  3:  Groups,  Module  4:  Career  Exploration.  

Textbooks  • The  Starfish  &  the  Spider:  The  

Unstoppable  Power  of  Leaderless  Organizations,  Brafman,  2008.  

• Public  Administration  Casebook,  Cropf,  2012.  

• Essentials  of  Organizational  Behavior,  12th  Edition,  Robbins  &  Judge,  2013.  

• Good  to  Great  and  the  Social  Sectors,  Collins,  2005.  

• Transformational  Public  Service,  King  &  Zanetti,  2005.  

• You  cannot  participate  in  this  interactive  graduate  seminar,  if  you  do  not  attend.  Your  grade  will  reflect  your  participation  and  engagement  with  the  course  material.    

• I  adhere  to  the  standard  JMU  policies  regarding  academic  honesty,  add/drop,  disability  services,  inclement  weather,  &  religious  observances.  You  can  find  them  here  at:  jmu.edu/syllabus.  

• The  information  contained  in  this  syllabus  is  subject  to  change.  Students  are  expected  to  be  aware  of  changes.  

 

Policies  

ALL WORK IN THIS CLASS MUST BE ORIGINAL

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PPA  420,  Meets  Tuesdays  &  Thursdays  in  Miller  2104,  12:30-­‐1:45  pm;  Class  Number:    71671    

Dr.  Jennifer  A.  Taylor  

COURSE  REQUIREMENTS  

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GRADING POLICY Outstanding Performance A 100% to 94%

A- < 94% to 90% Above Average B+ < 90% to 87%

B < 87% to 84% B- < 84% to 80%

Average C+ < 80% to 77% C < 77% to 74% C- < 74% to 70%

Below Average D+ < 70% to 67% D < 67% to 64% D- < 64% to 61%

Woefully Inadequate F < 61% to 0%  

Case  Research  Report  (CARR),  worth  30%  of  final  grade  Your  practice  in  case  analysis  and  peer  reviewed  research  culminates  in  this  capstone  research  case  analysis  of  a  public  or  nonprofit  management  case  “ripped  from  the  headlines.”  20-­‐25  pages  in  length.  More  details  on  Canvas.    Class  Preparation,  Attendance  &  Engagement,  9%    There  are  a  lot  of  opportunities  for  you  to  succeed  in  this  class.  If  you  earn  a  D  or  an  F,  it  is  well  deserved.  There  are  basically  four  ways  to  take  this  class:  drowning  (not  attending  class,  not  doing  the  reading,  not  participating  in  class);  wading  (sometimes  coming  to  class,  cramming  for  exams,  doing  the  bare  minimum  to  pass);  snorkeling  

"There  is  no  greater  calling    than  to  serve  your  fellow  men.  There  is  no  greater  contribution    

than  to  help  the  weak.  There  is  no  greater  satisfaction    than  to  have  done  it  well."  

-­‐  Walter  Reuther  

Case  Research  Report   30%   11/11,  12/4  Exams   30%   9/18,  11/4,  12/9  Medium  Case   15%   10/7,  10/30  Class  Preparation,  Attendance  &  Engagement  

9%    

Career  Exploration   10%   Multiple  Short  Case   5%   As  chosen,  6  of  14  News  Note   1%   As  assigned    

CALENDAR,  subject  to  change  but  rarely     Date   Readings   Assignments  Due  T   8/26/14   Ch.  1    

Th   8/28/14   Ch.  15    

T   9/2/14   NASAC    

Draft  Resume  &  Cover  Letter  SCASE  1  

Th   9/4/14   Ch.  16  StoughtonC  

Peer  Review  Resume  &  Cover  Letter  SCASE  2  

T   9/9/14   Career  Exploration  Class  

Find  5  NOW  jobs  

Th   9/11/14   Ch.  17  SS  AdminC  

SCASE  3  Revised  Resume  &  Cover  Letter  

T   9/16/14   The  Starfish  and  the  Spider  Good  to  Great  and  the  Social  Sectors  

Th   9/18/14   Exam  1    

T   9/23/14   Ch.  2  HSpiritC  

SCASE  4    

Th   9/25/14   Special  Section  on  WhistleblowersCanvas  

T   9/30/14   Ch.  3  RioEstrechoC  

1st  SA  Reflection  SCASE  5  

Th   10/2/14   CE  Class  Coast  GuardC  

Find  5  FUTURE  jobs  SCASE  6  

T   10/7/14   Ch.  4   MCASE  1  

Th   10/9/14   Transformational  Public  Service  

T   10/14/14   Ch.  5   SCASE  7  

Th   10/16/14   Medical  SchoolC   2nd  SA  Reflection  SCASE  8  

T   10/21/14   Ch.  6    

Th   10/23/14   “Office  Space”    Be  sure  to  bring  Robbins  book  to  class.  

Career  Prezi  

T   10/28/14   Ch.  7  Crime  VictimC  

 SCASE  9  

Th   10/30/14   Ch.  8   MCASE  2  

T   11/4/14   Exam  2  

Th   11/6/14   Ch.  9  University  Phone  CenterC  

SCASE  10  

T   11/11/14   Ch.  10  IslamicC  

CARR  consultation  deadline  SCASE  11  

Th   11/13/14   ReadNow!  C  OakdaleC  

SCASE  12  SCASE  13  

T   11/18/14   Ch.  11    

Th   11/20/14   Ch.  12    

T   11/25/14   NO  CLASS,  THANKSGIVING  BREAK  

Th   11/27/14   NO  CLASS,  THANKSGIVING  BREAK  

T   12/2/14   Ch.  13  GrassrootsC  

SCASE  14  

Th   12/4/14   Ch.  14   CARR  DUE  

T   12/9/14   Exam  3,  1030-­‐1230  pm,  FINAL  EXAM  WEEK  

 

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PPA  420,  Meets  Tuesdays  &  Thursdays  in  Miller  2104,  12:30-­‐1:45  pm;  Class  Number:    71671    

Dr.  Jennifer  A.  Taylor  

 

Learning  Outcomes  • Assess  how  values,  attitudes,  perceptions,  and  

behavior  impact  effectiveness  and  professionalism.  

• Develop  and  enhance  the  essential  interpersonal  skills  for  being  an  effective  team  leader  of  public  and  nonprofit  organizations  that  have  diverse  membership;  work  effectively  with  persons  with  disabilities,  from  diverse  ethnic  and  cultural  backgrounds,  and  across  hierarchical  and  social  strata.  

• Diagnose  and  improve  individual  performance  and  group  dynamics.  

• Develop  and  demonstrate  an  integrated  knowledge  of  leadership  theory,  organizational  behavior  theory,  change  theory,  and  communication  theory  to  demonstrate  best  practices  in  organizational  leadership  consistent  with  ethical,  legal,  and  regulatory  expectations.  

• Reflect  on  self-­‐awareness  of  personal  leadership  style,  strengths  and  skills,  and  how  these  impact  others  in  an  organization.  

• Execute  scholarly  inquiry  to  evaluate  the  unique  needs,  challenges,  and  opportunities  of  public  and  nonprofit  organizations.  

• Practice  supervisory  functions  such  as  hiring,  counseling,  evaluating,  and  terminating  employees.  

• Practice  and  demonstrate  job  search  skills  such  as  preparing  a  resume  and  cover  letter,  interviewing,  identifying  current  and  future  opportunities,  and  developing  a  career.  

• Identify  and  diagnose  leadership  and  management  problems  in  public  and  nonprofit  organizations  –  ripped  from  the  headlines.  

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(possess  a  grasp  of  the  basics  and  ready  to  think  strategically  and  explore  what’s  below  the  surface);  and  scuba  diving  (you  want  to  go  deeper  into  the  issues,  using  the  cognitive  equipment  and  tools  of  management  and  leadership  as  a  focused  critical  thinker).      Career  Exploration,  10  items  worth  10%  of  final  grade  You  will  use  the  self  assessment  book  and  additional  resources  provided  to  you  on  Canvas  to  explore  and  develop  skills  for  a  successful  job  search  including:  finding  current  jobs  and  future  jobs,  drafting  a  resume  and  cover  letter,  and  reflecting  on  a  series  of  quizzes  about  the  workplace.  This  will  culminate  in  a  career  Exploration  Prezi  that  you  will  share  with  the  class  via  Canvas.  More  details  on  Canvas.    Exams,  3  worth  30%  of  final  grade  After  each  module  is  completed,  there  is  a  50  question  multiple  choice  examination  on  all  of  the  material  presented  in  class  discussions  and  required  reading.  The  last  exam  is  not  cumulative.  More  details  on  Canvas.    Medium  Case  (MCASE),  2  worth  15%  of  final  grade  You  will  “practice”  your  analysis  of  cases  “ripped  from  the  headlines”  in  the  medium  case  analysis  of  a  public  or  nonprofit  management  case.  5-­‐7  pages  in  length.  More  details  on  Canvas.    Short  Case  (SCASE),  6  worth  5%  of  final  grade  You  will  “practice”  your  case  analysis  skills  in  6  written  analyses  of  the  15  assigned  case  studies  and  1  facilitated  case  discussion  in  class.  No  more  than  1  page  in  length.  More  details  on  Canvas.    News  Notes,  1  worth  1%  of  final  grade  Identify  a  public  or  nonprofit  management  problem  in  the  news  that  is  related  to  that  class  session’s  topic(s),  present  it  to  class,  develop  questions  for  class  discussion,  make  suggestions  for  resolution  of  “ripped  from  the  headlines”  public  or  nonprofit  management  problem,  and  submit  the  summary  of  your  notes  online.  This  assignment  is  grade  PASS  or  FAIL.