Self-Control

HAS 3230

The Brain

• Stress = self protection• Stress = simple routines• Stress is addictive• Broken shoelace

Marshmallow Kids

• Stanford kids• Those who grabbed • Those who waited

Managing Emotions

• Don’t repress• Stifling = poor health• Competence = choice• The workplace

Self-Control

• Manage impulsive feelings• Stay composed• Think clearly• Stress management• Self-control = job success

Adaptability

• Multiple demands• Fit fluid circumstances• Flexibility• Change is constant• Less = fear, anxiety• Self-confidence

Adapting to Change -- Stages

• Letting go• Uncertainty• Taking Hold

Change in the Organization

• Awakening– Supporters– Ambivalents– Opponents

• Transition• Ritualization

Creativity

Creativity

• ___________ program

• r \ e \ a \ d \ i \ n \ g

• ECNALG

Creativity

• Stand I

• j u yousme t

Creativity

Innovation

• Fresh ideas• Original solutions• New ideas• Take risks

10 Ways to enhance innovation

• Look for more than one “right” answer

• Avoid too much logic• Challenge rules• Ask “what if” questions• Make ambiguity work for you

10 Ways to enhance innovation

• Look on the positive side of error

• Take time to play• Break out of your

specialization• Support nonconformity• Believe in your creativity

Four Innovation Killers

• Surveillance• Evaluation• Over control• Relentless deadlines

Anger

• Pre-emotional hijack– Deny feelings– Acting out– Oppositional defiance

• Post-emotional hijack

Anger management

• Suppressor• Ventor• Manager or director

No Control

• Anger is the mood people are worst at controlling…

Anger Builds on Anger

• Rage, unhampered by reason, easily erupts in violence.

Balm for anger

• Seize the thoughts• Cooling down• The Ventilation fallacy

Anxiety

• Fear triggers emotional brain

• Low-grade emotional hijacking

• When worries persist

Anxiety Control

• Self-awareness• Cues and situations• Practice• Relaxation methods• Challenge the thoughts• Mindfulness