control and risk self-assessment of stress management
TRANSCRIPT
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Delivering high quality risk management education
Worldwide education, training and professional development
Control and Risk Self-Assessment
of
Stress Management
(Knowledge and Economic Benefits)
Thomas P.J.BodkinBA (Hons), FIBC, MCMI, DMS, CIRM, RRP,
Adv. Diploma Professional Stress Management
Risk and Assurance Analysis ManagerJobcentrePlus South East RegionSouth East Region SurreySussex District
IRM Risk Forum 2008raising the game
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Delivering high quality risk management education
Worldwide education, training and professional development
discover the benefits of the CRSA process;
gain an insight into the key stages involved in CRSAprocess;
gain an understanding of the skills required to facilitateCRSA workshop in the workplace,
identify, from a delegates viewpoint, what is needed
for a successful outcome.
Objectives of the Workshop
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Delivering high quality risk management education
Worldwide education, training and professional development
CRSA involves managers and their teamsconducting an appraisal of:
the objectives of their team/systems and the risks totheir achievement
the extent to which the existing controls help (orimpede) the management of risks and achievement ofthe objectives
changes in controls needed to achieve objectives more
efficiently and effectively.
What is Control & Risk Self-Assessment?
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Delivering high quality risk management education
Worldwide education, training and professional development
Identification of risks
Analysis - prioritising
Mitigation assess existing control, residual risk
and optimising control
Review
Key stages of CRSA
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Worldwide education, training and professional development
Helps to achieve Business Objectives
Improves the Art of Risk management
Improves understanding of risk and control
Achieves higher level of commitment
Increase Value For Money
Allows for highlighting of control problems
Clear responsibility for control and risk lie withmanagement and staff.
Benefits of CRSA - Organisational
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Delivering high quality risk management education
Worldwide education, training and professional development
Helps to achieve Business objectives
Provides feedback mechanism to communicate
about the effectiveness or otherwise of riskmanagement and controls
Provides a framework to help managers tomanage risk consciously rather than simply
hoping things will be ok
Benefits of CRSA - People
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Delivering high quality risk management educationWorldwide education, training and professional development
Benefits of CRSA - People
Provides valuable information on areaswhat and why controls have been
changed, reduced or increased
Focuses attention on areas of the businessthat matter, e.g. resources etc.
Encourages contributions, recognises skills
and knowledge, reduces stress (peopleknowledge)
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Benefits of CRSA - People
Provides forum for input to decision makingand problem solving
Provides a means to identify and reportdifficulties which can impede heirperformance but which are outside their
control.
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Overview of the 5 Stage Risk ManagementProcess
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'the reaction people have toexcessive pressures or other types ofdemand placed upon them'
The HSE define stress as
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Delivering high quality risk management educationWorldwide education, training and professional development
5 steps to risk assessment - HSE1.Look for the hazards2. Identify people at risk
3. Evaluate risks and
identify control measures
4. Record main findings
- implement them
5. Monitor and review effectiveness
- revise if necessary
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Delivering high quality risk management educationWorldwide education, training and professional development
Problems with approachassess effects
palliative measures
adapt workers
assess risks
preventive measures
adapt work
ReactiveProactive
protectsstatus quo
protectsworkforce
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Delivering high quality risk management educationWorldwide education, training and professional development
Stress Risk AssessmentWorkOrganisationResourcesR oles and relationshipsI ndividualEnvironmentDemands
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Delivering high quality risk management educationWorldwide education, training and professional development
Stress Risk AssessmentRISK EVALUATION
What preventive measures are already in place?
Are they sufficient / effective in preventing the
risk?Does anything else need to be done?
Which risks are the most serious?
What are the priorities?
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Stress Risk AssessmentPREVENTION AND CONTROL
Can hazards be removed / avoided / contained /reduced? Can risks be controlled? Can peoplebe protected?
What can be changed for the better? Whatcontrol measures are needed?
What is needed in terms of information,instruction, training and supervision?
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A partnership approach
Unions +senior
management
AGREEMENT
Sharedunderstanding
Policydevelopment
competentadvisor
Commitmentto prevention
Reportinglines
objectivesand approach
Selecting
training
Steeringgroup
Communication+ training
arrangements
Recognising
stress
Tackling stresstogether
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Delivering high quality risk management educationWorldwide education, training and professional development
Must Haves... awareness / understanding
meaningful consultation - involve everyone
commitment to action
Must Dos... implement findings
monitor and review effectiveness / trends