Lucy Kennon, TfGM Head of Resilience & Business Continuity

Security in Transport

Transport

Media Reporting…….

GM Crime Data & Incidents on the Transport Network (Excl. Heavy Rail)

Transport Issues / Risks

• Crowded Places – peak times

• Iconic Sites – Manchester Victoria, Old Trafford

• Open Networks – difficult to secure

• At times low staffing levels

• Remote locations – Metrolink 93km, some old railway infrastructure

• Multi-modal (interchanges) – multiple operators

• Attractive locations:

• Vulnerable persons (vagrancy, mental-health, dementia, isolation);

• Meeting places; and

• Proximity to town centres – migration of issues.

TravelSafe Partnership

Established 2015 in a 3 year pilot - now rolling into Y4.

Led by TfGM and Greater Manchester Police (GMP) with support from:

• KeolisAmey Metrolink;

• Stagecoach;

• First Manchester; and

• British Transport Police (informal member).

Influences

TravelSafe Partnership

Standing Together

Plan

Changing Landscape Devolution & Growth

Expanding Networks

Passenger Perception of Safety

Revenue Protection

Current UK Threat level

1. Priority One ‘Keeping People Safe’: protecting and caring for people who live, work, socialise and travel in

Greater Manchester.

2. Priority Two ‘Reducing Harm and Offending’: preventing anti-social and criminal behaviour

3. Priority Three ‘Strengthening communities and places’: helping to build resilient communities, and protecting

the places where people live, work, socialize or travel

TravelSafe Strategic Aims

Partnership brought together to help support a safe and secure Transport Network:

1. Improve the perception of safety & security across public transport, offering reassurance to passengers;

2. Manage instances of Crime and Anti-Social Behaviour (ASB) occurring on the transport network; and

3. Discourage fare evasion.

TravelSafe Approach

• Place-Based Policing Principles – adopting a ‘Partnership’ approach

• Work with neighbourhood police teams, local authorities etc.

• Problem-solve and tackle underlying causes

• Resources allocated based on ‘Risk, Harm, Threat’

• Intelligence-led

• Work to the National Joint Decision-Making

Model (JDM)

Challenges

• Total change in leadership = natural period of review

• Recent changes to our ‘ways of working’

• Move away from the traditional approach to ‘deployment’ of resource…not all about ‘boots on the ground’

• Move to problem-solve and tackle underlying causes vs. enforcement…in a joined-up, collective way

• Greater emphasis on prevention/deterrence

Work-streams

• Data Analytics – informing tactical decision-making around partnership priorities. Alignment of collective resources and determining interventions to hotspots and emerging areas of risk.

• Preventative Activities:

• Planned programme of school engagement; and

• Reactive school visits.

• Programme of Communications & Marketing.

• Target Hardening: Safety in-design / Safer Tram Stop / Park Mark Accreditation

No. incidents 23 April - 17 June 2018Change in no. incidents

23 April - 20 May 2018 to 21 May -17 June 2018

Top 5 Locations:

Incident Numbers:1. Hyde Bus Station2. Bolton Interchange3. Westwood4. Bury Interchange5. Ashton Bus Station &

Wythenshawe Interchange

Increase in Incident Numbers:1. Westwood2. Wythenshawe

Interchange3. Hyde Bus Station4. Piccadilly Bus Station5. Heaton Park

Incidents/Deployments

Top 10 Deployments:1. Shudehill Interchange2. Westwood3. Hollinwood4. Central Park5. Failsworth6. South Chadderton7. Freehold8. Newton Heath and Moston9. Victoria10. Oldham Central

The impact of events on incidents on the transport network is dependent on the nature of the event.

Right Wing Demos + counter protests on two Saturdays led to almost double the number of incidents than a typical Saturday.

Impact of Events

Passenger Perception

• Harbour City - Passengers felt the most unsafe at this location, but one of the safest stops

• Etihad - location where most likely to be involved in an incident, but higher than av. % of passengers felt safe or vey safe

• Conclusion – something about the infrastructure/environment making people feel unsafe

Weekday Saturday Sunday

Anchorage 4 1647 606 422 2.4 91.3% 2.2%

Deansgate-Castlefield 21 13167 10694 4571 1.5 88.4% 1.2%

Etihad Campus 13 1496 1175 777 8.0 89.6% 2.8%

Exchange Square 18 3119 3603 2162 5.0 94.4% 0.7%

Harbour City 3 2346 360 216 1.3 80.2% 5.9%

Manchester Airport 12 1841 1400 1200 5.9 87.3% 3.0%

MediaCityUK 5 3228 3752 2251 1.3 82.9% 0.9%

Old Trafford 7 4176 2107 1264 1.6 94.4% 0.6%

Salford Quays 2 1925 1890 1134 0.9 96.2% 1.4%

Whitefield 11 4896 4059 2140 2.1 82.8% 1.8%

Total 96 37841 29646 16137 2.4 89.4% 1.9%

Footfall*

Metrolink Stop

Survey Location Incidents

Incidents

per 100,000

passengers

Safe or

Very Safe

Unsafe or

Very

Unsafe

Prevention

• Schools Identified, prioritised

• Planned activity over 12 months

• Capacity for reactive inputs

• Schools Engagement Programme: Primary & Secondary, plus Colleges

• Crucial Crew

Target Hardening

Not about building a fortress…..transport is an open network

• Maintenance & renewals

• Safety Features:

• Passenger help/emergency call points

• Lighting

• CCTV: overt & covert

• Fences

• Vegetation

• Ballast mesh - exploratory

Other stuff

National Railways Security Programme (NRSP) gives mandated security requirements which Light Rail upholds in locations where it interfaces with Heavy Rail:

• Search regime

• Posters / public information

• Design of the platforms

• Bins

• HOT/WHAT

• Future Light Rail Security Programme (LRSP)

• DfT: Bus and Coach Security, Recommended Best Practice

Manchester Arena Terrorist Attack• Victoria Station – complex site• Established a Transport Cell which co-ordinated the joint recovery of Victoria Station• Recommendations around the Transport Cell (multi-agency debrief & Kerslake

Review) – requirement to exercise concept

Future for TravelSafe…..

• TfGM & GMP Co-location

• TfGM granted Civil Powers under Part 1: Anti-Social Behaviour, Crime & Policing Act 2014

• Development of a single Transport incident reporting system

• Established conduit for public reporting of incidents