secb group2 scm e business final

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    Supply-Chain Management

    Integration and Globalization in the Age ofe-Business

    GROUP NO: 2 (SEC B)

    ABHISHEK GARG (12062)

    BHIMAJI C AGNIHOTRI (12072)

    KAMALESH C. J (12082)

    NANDINI SUDHEER (12092)

    SANDEEP HANEEFA (12102)

    SULGADLE MANJUNATH SHIVASHANKAR (12112)

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    A Schematic of Supply Chain

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    Efficient & Effective management of materials, information, and

    funds across the entire supply chain Businesses don't compete; supply chains compete,

    Bullwhip effect due to channel partners forecasting

    Catalysts to initiate change management to deal with supply

    chain Power shift from manufacturers to retailers

    Internet and associated e-Business initiatives

    Risk of short product lives & uncertain demand

    Introduction-SCM

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    SCM has identified 12 distinct management categories

    Inventory and Forecasting

    Marketing and Channel restructuring

    Service and Aftersales Support

    Reverse Logistics and Green Issues

    Location

    Transportation and Logistics Outsourcing and Logistics Alliances

    Product Design and New Product Introduction

    Information and Electronic Mediated Environments

    Metrics and Incentives

    Sourcing and Supplier Management

    Global Issues

    Key components of supply-chain management

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    Inventory and Forecasting

    Includes techniques for inventory management and demand forecasting

    Uncertainty

    Unpredictable customers

    Competitors plans

    Unreliable partners : Suppliers, Transportation providers, logistics

    providers.

    Failing the customer erodes brand equity Inventory helps reducing costs, improving customer service and financial

    hedging

    Inventory differs to each and every person

    For a manufacturer: raw materials

    Within manufacturing process: raw materials in converted to finished

    good inventory

    In production: work-in-process

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    Contd.,

    Six key functions of Inventory

    Pipeline needed simply to move products within the supplychain

    Cycle inventory that results from batch processes

    Decoupling it allows two different within factory or different

    factories to produce at different rates Anticipation inventory is produced in anticipation of

    seasonal demand

    Hedging fluctuating market prices

    Safety buffer against unforeseen changes in demand orsupply

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    Marketing and Channel Restructuring

    Focus on downstream partners

    Distribution channel Supply chain partners who resellproducts

    It covers the relationship management, negotiations and even

    the legal dimension.

    It affects the availability of products at retail level ECR and QR have focused on managing the channel as they

    strive to mitigate bullwhip effect

    Bullwhip effect It refers to a trend of larger and larger swings

    in inventory in response to changes in demand.

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    Bullwhip effect

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    Contd.,

    Factors causing bullwhip effect: Demand signal processing,Rationing game, Order batching and manufacturer price

    variations.

    To overcome bullwhip effect, many initiatives have been

    undertaken

    Electronic data interchange

    Vendor managed inventory

    Coordinated planning, forecasting, replenishment

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    Reason for poor after sale-

    Few Resources

    Little Senior Management attention

    Weak Training of people

    Very Important aspect but overlooked many times Managing inventory is not a simple inventory Management problem.

    Consequences of poor after sales-

    Reputation of company

    Market Share

    Service and Aftersales Support

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    Emerging Dimensions of SCM

    Very critical issue in digital age.

    Environment friendly way to deal with Product recovery

    Reverse Logistics and Green issues

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    Out of all most critical and takes longest time horizon.

    Base to set physical structure of SCM(Transportation, Logistics, inventory

    etc)

    Factors to choose location-

    Labor availability

    Labor cost

    Taxes

    Duties

    Transportation cost

    Government incentives

    Location

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    All issues related to physical flow of goods through the supply-

    chain including transportation, warehousing and material

    handling

    Assumptions: Location decisions done for

    Factory, distribution centre, retail outlets

    Addresses important issues related to transportationmanagement like

    Mode of transportation

    Vehicle routing

    Dynamic fleet management with GPS

    Merge in transit

    Transportation and Logistics

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    Topics of warehousing and distribution like cross docking,vendor hubs covered

    Material handling technologies for storing, sorting and

    retrieving products

    Deterministic models and stochastic models used

    Continued

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    Concept of Supplier Hubs:

    Supplier hubs are warehouses operated by a logistics firm that

    consolidates the inventories of many component suppliers and then

    delivers those components to a manufacturer for assembly

    Supplier hubs are managed by third parties

    Large firms take benefit of outsourced logistics services

    Outsourcing and Logistic Alliances

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    Deals with design issues for mass customization, delayeddifferentiation and modularity

    Postponed Product Differentiation:

    Products destined for world markets would be customised at thefactory to suit local market tastes

    However worldwide inventory management would be a

    nightmare

    Product Design and New Product Introduction

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    Using postponement, the product is redesigned to customize it

    for local markets in the distribution channel

    Some companies are beginning to consider design for the

    environment(DFE) and design for disassembly(DFD)

    DFE and DFD often lead to more material, product cost and

    complexity in inventory control and inventory cost

    Continued

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    SCM is concerned with the flow of products and informationbetween supply chain members

    How IT and internet help :

    Lower supply chain costs

    Lower inventory costs Higher service levels

    Integrative ERP software SAP, Oracle

    Supply chain planning tools Manugistics, i2s Rhythm, SAPs

    APOAvailable as SaaS through web portals

    Information and Electronic Mediated Environments

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    These can aid SCM in :

    Computing freight costs, compares transportation mode rates,

    analyse cost and service effectiveness of carrier

    Demand forecasting, replenishment & manufacturing tools foraccurate planning and scheduling of activities

    Transportation Network optimization for streamlining the

    bidding and award process

    Ability to track product using RFID etc.

    IT and e-commerce

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    Conducting business in a paperless environment

    Companies are able to automate the process of moving

    documents electronically between suppliers and customers

    High transaction costs between partners can be reduced

    Easy daily forecasting and reduction in inventory as point-of-sale

    data from retailer can be shipped often

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    Refer to measurement of engineering and organizational

    processes

    Overall performance of supply chain need to be measured

    Firms track service measures like item-order fill rates, order-to-

    delivery cycle time, order defects

    Costs of providing customer service - inventory holding

    costs/transportation costs

    Metrics and Incentives

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    Lots

    INV

    Little

    Poor SERVICE Good

    Two metrics are combined service and inventory

    Customers and financial analysts are satisfied by this

    Many operational factors contribute to this, including fast cycle

    times, good customer information, uniformly accurate forecasts

    Qualitative way of representing performance

    A B

    C D

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    Concerned with procuring components and management of

    suppliers

    Make or Buy decisions

    Location of a firms suppliers

    Recent trends

    Firms posting part specifications on internet and suppliers bidingfor the job

    Firms reducing the number of suppliers to a sole source

    Determining number of suppliers and best way to structure

    supplier relationships holds the key

    Sourcing and supplier management

    A B

    D

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    Covers issues related to cross border distribution and sourcing

    Outsourcing from low cost countries (LCC)

    Some global factors like currency exchange rate, duties and

    taxes, customs issues, government regulations

    Global issues

    A B

    C

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    Review corporate strategy Is sourcing decision consistent with mission, values and

    principles

    Review functional strategy focusing on operationsCost, quality, delivery and flexibility

    Develop total landed cost model

    Analyze risk factors that arise with an LCC decision

    Steps for effective LCC decisions

    B

    C D

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    SCM is a large and growing field

    All the factors that are discussed are linked by the integrated

    nature of the problems at hand

    Effective supply chain helps in reducing the unit costs

    Internet plays a major role in the evolution of new supply chain

    practices

    Conclusion

    B

    C D