sean english - resume
TRANSCRIPT
Sean English 1
Sean English52 Lem Brooks Ln. Brevard, N.C., 28712
(828) 551-6997, [email protected]
PROFESSIONAL SKILLS PROFILE: Managed and supervised diverse groups of employees and volunteers in varied and
challenging environments with positive team results Increased both employee and client retention and satisfaction through excellent
interpersonal and communication skills Consistently increased business organization and flow
EDUCATION:
BS in Psychology, Liberty University, Lynchburg, VA December, 2015
Cognate: Addiction and Recovery Minor: Criminal Justice Honors: summa cum laude (GPA 4.0), Psi Chi Honor Society, Dean’s List
PROFESSIONAL EXPERIENCE:
Resident Manager/Assistant to Director, New Life Center, Franklin, VA 2009 – 2014
Management of 16 person men’s residential addiction recovery center Client screening and intake processing and formation of recovery plans in coordination
with program director Assisting with recovery classes and clients’ written assignments Direct conflict resolution between resident clients Individual counseling and assistance with group counseling All aspects of correspondence with Social Services representatives, probation and
parole officers, courts, medical offices, prospective clients, and clients’ families Extensive volunteer work and organization of volunteer teams for work with the Union
Mission Ministries’ 400 person homeless shelter and related community projects
Sales Associate, Mark Gonsenhauser’s Rugs and Carpets, VA Beach, VA 2007 - 2008
Floor sales of high-end hand-made Persian rugs Extensive in-home design consultation for clients while building long-term customer
relationships
Center Manager, U-Haul Corporation, VA Beach, VA 2004 – 2007
Duties included all aspects of running this Truck and equipment rental center, including a 150 unit storage facility
Training of all employees in customer contracts, center procedures and proprietary computer systems
Facility upkeep, and budget reconciliation including spending, sales, and payroll
Sean English 2
Gallery Director, Riverwalk Gallery, New Orleans LA 2002 – 2004
Worked closely with gallery owner in selection and presentation of high-end art work Management of all business aspects of sales and customer service Training of new sales staff
ADDITIONAL EXPERIENCE (prior to 2002):
Seven years as art gallery manager at various high-end galleries in New Orleans’ French Quarter.
Three years retail management in New Orleans’ French Quarter.
OTHER EXPERIENCE/SKILLS:
Banking (2 years as teller supervisor, Riggs National Bank) Healthcare/medical insurance (3 years in underwriting, plan administration, billing and
accounting) Freelance music journalist (10 years published) Musician/multi-instrumentalist Japanese language (conversational spoken/written)