sap solution extensions by opentext

8/11/2019 SAP Solution Extensions by OpenText

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2012 SAP AG. All rights reserved. 1

$1.3b+ Global Revenue

1.5 Million Users

#1 in ECM

~5,000 Employees

$1b R&D Investment

20 Years of Innovation

31 Country Offices

141 Countries SupportedPublicly Listed(NASDAQ: OTEX, TSX: OTC.TO)

The Numbers

Hyderabad,

India

Mumbai,

India

OpenText is the leader in enterpriseinformation management, helping companies

manage information for improvedproductivity,

competitiveness and customer experiences.


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SAP and OpenText 20 Years of Partnership

Slide 2

1992

1997

2000

SAP Extended ECM

OpenText

acquires IXOS

SAP Archiving &

Document Access

2003

2007

2008SAP Invoice Management

2009

2010SAP Digital Asset Management

SAP Employee File Management

2011SAP Document Presentment

SAP Travel Receipts Management

SAP Portal Content ManagementSAP Portal Site Management

SAP ArchiveLink co-development , IXOS-ARCHIVE for SAP R/3

SAP ITS co-development (Internet Transaction Server)

SAP CRM co-development

First ISV Powered by SAP NetWeaver

Co-development of DoD 5015.2certified Records Management

Co-innovation CMIS interface

2013

2012


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Co-Development with SAPAll products are SAP Premium Qualified

with every release (SAP product testing)

Deep technology integration into SAP Joint Roadmaps with SAP Support & Maintenance contract with

SAP

Dedicated SAP Solutions Groupresponsible for product strategy, GTM

and alignment with SAPs technology and

business strategy

by OpenText

SAP Solution Extensions by OpenText

LEVELOFGTME

NG

AGEMENT

GlobalSoftwareSolution

Partner ofthe Year

SAPEnterpriseSupport

IntegratedAward


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EmployeeFile

Management

EmployeeFile

Management

Automate

HR File

administration

and enable

self servicescenarios

InvoiceManagement

and OCR

InvoiceManagement

and OCR

Minimize data

capture effort

and human

intervention.

Streamlineaccounts

payable

processes

Digital AssetManagement


Optimized

management

of rich media

assets such

as digitalvideo, etc.

Integrate

media into

marketing

communi-

cations

DocumentPresentment

DocumentPresentment

Automate

document

generation

and

personalization (e.g. billing

statements)

Streamserve

ExtendedECM

ExtendedECM

Full ECM with

unique SAP

Integration,

Business

Workspaces,Enterprise

Records

Management

ArchivingSecure, compliant, cost-efficient storage of information, imaging and archiving


Document Access360 degree information access


TravelReceipts

Management

TravelReceipts

Management

Automate

receipt

handling and

streamline

expensemanagement

process

Portal SiteManagement


Powerful

Intranet-/

Extranet

authoring and

publishingembedded in

SAP

NetWeaver

Portal and

Enterprise

Workspaces

PortalContent

Management

PortalContent

Management

Document

Management

and

Collaboration

embedded inSAP

NetWeaver

Portal and

Enterprise

Workspaces

Employees/ContractorsCustomers/Partners SAP ERP Users

for


5/33



EmployeeFile

Management

EmployeeFile

Management

Automate

HR File

administration

and enable


InvoiceManagement

and OCR

InvoiceManagement

and OCR

Minimize data

capture effort

and human

intervention.

Streamlineaccounts

payable

processes



Optimized

management

of rich media

assets such


Integrate

media into

marketing

communi-

cations

DocumentPresentment

DocumentPresentment

Automate

document

generation

and


statements)

Streamserve

ExtendedECM

ExtendedECM

Full ECM with

unique SAP

Integration,

Business

Workspaces,Enterprise

Records

Management





TravelReceipts

Management

TravelReceipts

Management

Automate

receipt

handling and

streamline

expensemanagement

process



Powerful

Intranet-/

Extranet

authoring and


SAP

NetWeaver

Portal and

Enterprise

Workspaces

PortalContent

Management

PortalContent

Management

Document

Management

and

Collaboration

embedded inSAP

NetWeaver

Portal and

Enterprise

Workspaces


for

1Arc hivin g and

Document Access


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SAP Archiving and Document Access by OpenTextReduce TCO of the IT Landscape

Secure archiving for SAP data and legacy system data

Decommission legacy systems with SAP ILM

Easy access to archived SAP data and legacy systemcontent within the SAP user interface

It offers

Reduced administrative effort for and resource usage

by the SAP database

Healthy and responsive SAP applications

Ability to completely sunset legacy systems, saving all

related costs

Consolidated IT landscape with full integration in SAPNetWeaver platform

Overall reduction of the TCO for the IT landscape

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/Services


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SAP Archiving and Document Access by OpenTextEfficiency and Compliance at Low TCO

Secure archiving for SAP data and documents

Seamless integration into SAP UI and SAP processes

360 degree views of SAP business objects andprocesses (e.g. customer folder, supplier folder, )

It offers

Direct and easy access to any SAP-related content -

anytime, anywhere

Elimination of paper-related inefficiencies

Higher user productivity and process efficiency

Secure long-term preservation of SAP content in

tamper-proof form, compliant with legal regulations Prevention of lost content due to disaster (e.g. fire,

flood, explosion)

Reduced TCO of IT landscape

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/Services


8/33



EmployeeFile

Management

EmployeeFile

Management

Automate

HR File

administration

and enable


InvoiceManagement

and OCR

InvoiceManagement

and OCR

Minimize data

capture effort

and human

intervention.

Streamlineaccounts

payable

processes

Digital AssetManagementDigital AssetManagement

Optimized

management

of rich media

assets such


Integrate

media into

marketing

communi-

cations

DocumentPresentmentDocument

Presentment

Automate

document

generation

and


statements)

Streamserve

ExtendedECM

ExtendedECM

Full ECM with

unique SAP

Integration,

Business

Workspaces,

Enterprise

Records

Management





TravelReceipts

Management

TravelReceipts

Management

Automate

receipt

handling and

streamline

expensemanagement

process



Powerful

Intranet-/

Extranet

authoring and


SAP

NetWeaver

Portal and

Enterprise

Workspaces

PortalContent

Management

PortalContent

Management

Document

Management

and

Collaboration

embedded inSAP

NetWeaver

Portal and

Enterprise

Workspaces


for

2Extended ECM


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SAP Extended ECM by OpenTextPut Content in Business Context

360 view of processes and business content

Seamless integration of ECM into SAP Business Suite

Access to content via preferred user interface (SAP,Desktop, E-Mail, Web, Portal)

It offers

Higher process efficiency through standardization and

automation of content-related processes

Cost reduction: less searching, copying,

transporting, printing and storing documents

Improved compliance and control

Effective collaboration of users across multiple depart-ments and with external organizations inside/outside SAP

Better decision making by providing full transparency for

SAP- and non-SAP users

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/Services

2Extended ECM


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Extended ECM in SAP GUI

10

2Extended ECM


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Extended ECM in Web User Interface

11

Standard Folder Structure for

Equipment automatically

created based on a template

Related items like FLOC,

Maintenance Notifications

and Orders are shown in

the sidebar of the

Equipment

SAP PM Data for the

Equipment P-3000-N001

2Extended ECM


12/33


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EmployeeFile

Management

EmployeeFile

Management

Automate

HR File

administration

and enable


InvoiceManagement

and OCR

InvoiceManagement

and OCR

Minimize data

capture effort

and human

intervention.

Streamlineaccounts

payable

processes


Optimized

management

of rich media

assets such


Integrate

media into

marketing

communi-

cations


Presentment

Automate

document

generation

and


statements)

Streamserve

ExtendedECM

ExtendedECM

Full ECM with

unique SAP

Integration,

Business

Workspaces,

Enterprise

Records

Management





TravelReceipts

Management

TravelReceipts

Management

Automate

receipt

handling and

streamline

expensemanagement

process



Powerful

Intranet-/

Extranet

authoring and


SAP

NetWeaver

Portal and

Enterprise

Workspaces

PortalContent

Management

PortalContent

Management

Document

Management

and

Collaboration

embedded inSAP

NetWeaver

Portal and

Enterprise

Workspaces


for

3Employee FileManagement


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SAP Employee File Management by OpenTextEnable HR to Focus on People and Strategy

Digital personnel files

Seamless integration into HCM

Archiving, scanning, workflow, viewing and emailfunctionality

It offers

Higher process efficiency through process

standardization and automation

Cost reduction: less searching, copying, transporting,

printing and storing physical documents


Better service quality to managers and employees

More time in HR for strategic tasks

Support for multinationals and shared service centers

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/Services



15/33


SAP Employee File Management by OpenText

Capturing:

Scan, Drag & DropBarcode,eMail, Self Service

Upload, Mass Import

FlexibleFolder Structure

HR Processes,Follow Up, Workflow

Secure Archiving

Integration of SAP

Documents and SAP

Interactive Forms by

Adobe

Guest -User

Access

SAP GUI Retrievalfor HR Professionals

Secure Deletion,Retention

Management

Web Access for HR

Professionals, Manager& Employee Self Service

Activity Logging

SAP EmployeeFile Management

by OpenText

Employee

Interaction Center



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Employee File ManagementFor ESS/MSS Users - For Employees and Managers

SAP Employee File Management



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SAP Travel Receipts Management by OpenTextReduce Travel Expense Processing Costs

Efficient handling of Travel Receipts

Seamless integration into SAP Travel Management

Multiple input channels (Email, Scan, Barcode, Fax,Mass Import, Mobile)

It offers



Cost reduction: less searching, copying,transporting, printing and storing paper receipts

Increased visibility and control over travel costs,

budgets and legal and tax compliance

Seamless collaboration between HR, Finance and

Travel Management


Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/Services

4Travel Receipts

Management


19/33



EmployeeFile

Management

EmployeeFile

Management

Automate

HR File

administration

and enable


InvoiceManagement

and OCR

InvoiceManagement

and OCR

Minimize data

capture effort

and human

intervention.

Streamlineaccounts

payable

processes


Optimized

management

of rich media

assets such


Integrate

media into

marketing

communi-

cations


Presentment

Automate

document

generation

and


statements)

Streamserve

ExtendedECM

ExtendedECM

Full ECM with

unique SAP

Integration,

Business

Workspaces,

Enterprise

Records

Management





TravelReceipts

Management

TravelReceipts

Management

Automate

receipt

handling and

streamline

expensemanagement

process



Powerful

Intranet-/

Extranet

authoring and


SAP

NetWeaver

Portal and

Enterprise

Workspaces

PortalContent

Management

PortalContent

Management

Document

Management

and

Collaboration

embedded inSAP

NetWeaver

Portal and

Enterprise

Workspaces


for

5Invoice

Management


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SAP Invoice Management by OpenTextStreamline Accounts Payable

Automated invoice recognition

Preconfigured exception handling

Full insight into liabilities, process bottlenecks andvendor issues

It offers



Cost reduction: less searching, copying, transporting,

printing and storing physical documents


Better service quality to suppliers, auditors andmanagers

More time in Finance for strategic tasks


Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/Services

5Invoice

Management


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Scanning InterpretationProcess allincominginvoices

Automaticallypost invoices

Processexceptions

Clearingexceptions

ApprovalsAutomaticallypost invoices

Resolveexceptions

Invoice

Interpretation

Invoice

Monitoring

Invoice

Closing

CollaborationInbox

(incomingmail / fax)

Archiving

Invoice Capture Center OCR front-end ERP

Transform

Payment

Payment

Invoice Cockpit

MONITOR WORKFLOW MONITOR AP / FITRANSFORMPREPARE

VendorPortal

OutsourcedScanning

EDI

Invoice Management by OpenTextFully automate Accounts Payable cycle

5Invoice

Management


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EmployeeFile

Management

EmployeeFile

Management

Automate

HR File

administration

and enable


InvoiceManagement

and OCR

InvoiceManagement

and OCR

Minimize data

capture effort

and human

intervention.

Streamlineaccounts

payable

processes


Optimized

management

of rich media

assets such


Integrate

media into

marketing

communi-

cations


Presentment

Automate

document

generation

and


statements)

Streamserve

ExtendedECM

ExtendedECM

Full ECM with

unique SAP

Integration,

Business

Workspaces,

EnterpriseRecords

Management





TravelReceipts

Management

TravelReceipts

Management

Automate

receipt

handling and

streamline

expensemanagement

process



Powerful

Intranet-/

Extranet

authoring and


SAP

NetWeaver

Portal and

Enterprise

Workspaces

PortalContent

Management

PortalContent

Management

Document

Management

and

Collaboration

embedded inSAP

NetWeaver

Portal and

Enterprise

Workspaces


for

6Portal Content Management

Portal Site Management


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SAP Portal Content Management by OpenText

Content Management for SAP NetWeaver Portal

Content sharing company-wide

Document upload and versioning

Collaboration: discussions, workflow, activity feeds

Seamless integration into SAP Netweaver Portal (Search,Universal Worklist)

It offers

Increased employee productivity

Cost reduction: less searching, copying,

transporting, printing and storing documents


Effective collaboration of users across multipledepartments and with external organizationsinside/outside SAP

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/Services




25/33


SAP Portal Site Management by OpenText

Web Content Management for SAP NetWeaver

Web Content Management, easy to use for all editors

Multi-language support

User-defined approval workflows

Multi-site support

Search integrated via TREX

Quick Launch functionality

It offers

Increased employee productivity: end user empowerment

Cost reduction: lower TCO due to less training and less IT

support needs Improved compliance and control

Effective collaboration across multiple departments and

with external organizations inside/outside SAP

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/Services




26/33


Portal Content Management/Portal Site Management Portals meets Document Management

PSM provides a rich set of features and

functions to enable non-technicalusers to easily manage navigation andcontent within the SAP NetWeaverPortal and Enterprise Workspaces

PCM provides best-in-class document

management and collaborationfunctionality for SAP NetWeaver Portaland Enterprise Workspaces users

SAP Portal Content Management SAP Portal Site Management

SAPNetWeaver

Portal




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Portal Content Management/Portal Site Management Example Scenarios of Portals

Manager Workspace

Supplier

Portal

Product

Catalogue

Customer

Portal

Policies

SOPs

Citizen PortalSales

Portal

R&D Community

Office Move Workspace

Supplier

WorkspaceImproved

Efficiency




28/33



EmployeeFile

Management

EmployeeFile

Management

Automate

HR File

administration

and enable


InvoiceManagement

and OCR

InvoiceManagement

and OCR

Minimize data

capture effort

and human

intervention.

Streamlineaccounts

payable

processes


Optimized

management

of rich media

assets such


Integrate

media into

marketing

communi-

cations


Presentment

Automate

document

generation

and


statements)

Streamserve

ExtendedECM

ExtendedECM

Full ECM with

unique SAP

Integration,

Business

Workspaces,

EnterpriseRecords

Management





TravelReceipts

Management

TravelReceipts

Management

Automate

receipt

handling and

streamline

expensemanagement

process



Powerful

Intranet-/

Extranet

authoring and


SAP

NetWeaver

Portal and

Enterprise

Workspaces

PortalContent

Management

PortalContent

Management

Document

Management

and

Collaboration

embedded inSAP

NetWeaver

Portal and

Enterprise

Workspaces


for

7Digital AssetManagement


29/33


SAP Digital Asset Management by OpenTextCreate a Marketing-Driven Organization

Optimized management of rich media assets

Reuse and repurposing of media anytime

Integration of media into marketing communications

Self service marketing portals

It offers

Improved creativity and productivity across the

organization

Cost reduction: create once, improve searching,

copying and re-use of images, videos etc

Improved centralized control of marketing collateral

Consistent campaigns for multiple products andregions simultaneously

Easy communication of brand material and collateral to

sales

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/Services

7Digital AssetManagement


30/33


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SAP Document Presentment by OpenText:Improve Customer Experience and Document Efficiency

Document Composition: Transform customer communicationsinto one-to-one marketing channels

Document Process Automation: Streamline document-intensive business processes

Document Presentment: Produce and deliver customizeddocuments when and where you need them

Business User Enablement:Line of Business Users can directly create and managetargeted messages and correspondence

It offers

Reduced time to market and improved campaign effectiveness

Better operational efficiencies, improved reliability and

accuracy

Improved customer service

Increased customer satisfaction

30-50% reduction in traditional printing and distribution cost

Resulting in

Operations

HR

Finance

Purchasing

IT

R&D

Sales/Services

8Document

Presentment


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Document PresentmentTransform ordinary documents into powerful one-to-onepersonalized communication

Targeted customerservice notice basedon customer profile

Bar codes fordocument automation

Dynamic brandingbased on business

unit

Clear presentationusing historical

comparisons andgraphs

Personalizedmarketing messages

with hyperlink

Educate and informcustomer: additional

information in context

OMR codes foroptimized enveloping

and mailing

From This To This

8Document

Presentment


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Thank You!