sap fscm basics

8/9/2019 SAP FSCM Basics

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1. FSCM OVERVIEWJohannes Le [email protected]: 585 317 9234

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2.Financial Supply Chain ComponentsWhat is FSCM.?Financial Supply

Chain Management (FSCM) is an integratedapproach to provide better visibility and control

over ALL cash-related processes. Integrating core processes in finance, operations, sales,

and logistics. Support new processes, such as shared-services, outsourced services and

other unique business models Enables people your most coveted asset to be empowered

to manage and create value for your business

3.IntroductionFSCM Components.. Collections Management Dispute

Management Credit Management Biller Direct In-House Cash Treasury & Risk

Management

4.IntroductionCollections Management Worklist for collection agents Criteria to

select and prioritize customer accounts Direct access to customer account from worklistProcess and view open receivables All open invoices and their status at a glance Invoice

history Actions for one or several invoices can be directly taken Tight integration with SAP

Accounts Receivable Collection procedure Promise to pay agreements Automatic

integration with payments and clearing postings Integrated with SAP Dispute Management

Create and view dispute cases from SAP Collections Management

5.IntroductionDispute Management Cross-department dispute resolution All

information is centrally stored and structured (electronic record) Integration with SAP

Workflow incl. e-mail notification of processors Integration in financial but also in logistical

processes Creation and viewing of dispute cases from financial transactions Automaticupdate of dispute cases by financial transactions Links to financial and billing documents (SD

and CRM) Correspondence capabilities Customer correspondence (automatic and manual)

Internal escalation of critical dispute cases Support of different communication channels

SAP Biller Direct SAP Collections Management Analysis of dispute resolution

6.IntroductionCredit Management Credit Limit Management Implement a

company wide credit policy Manage a customer credit profile Central credit management in

a distributed system landscape Credit Case Credit case for structured processing of credit

limit applications Track status and result of credit limit applications Credit Rules Engine

Categorize customers by scoring rules Automatically calculate and assign a customer-specific credit limit Credit check rules Credit Information Interface to external credit

agencies Input parameters for scoring rules BW Content Credit Manager Portal Role-

based access to credit management information and analysis

7.IntroductionBiller Direct Customer can display the own accounts Invoices,

payment history and account balances Suppliers can see all of their invoices including their

status (e.g. if they are paid or not) They can also view additional payment information

(e.g.check number) Customers can see all of their bills and credit notes using the Internet.

Integration with SAP Dispute Management and SAP Cash Management Customers can

create dispute cases for both partial payments or the entire invoice Customers can select a

reason for dispute Customers can create initial note for the dispute Customers can select a
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contact person out of the customer contact list Correspondence They can display

documents as PDF or XML They can download data as PDF or CSV

8.IntroductionIN-HOUSE CASH Management of internal bank accounts for all

subsidiaries Support of various corporate group structures Routing of payment orders to

local subsidiaries to replace cross-border payments Internal bank accounts in any currency

Flexible condition and limit concept Control of payment transactions on a regional and global

level Netting of internal payments Central processes for external payments Use of

standard programs for payment orders and bank statements Full integration with SAP Cash

Management and SAP Treasury and Risk Management

9.IntroductionCash & Liquidity Management Real-time integration of SAP Cash

Management with operative systems Electronic banking (various formats) Automatic

processing & reconciliation of bank statements (prior-, intraday, lockbox) Electronic Payments

(payment program, online payments, repetitives) Cash concentration Flexible view on cash

position and liquidity forecast Selection options such as company code(s), business areas,original currency Display options such as display currency, delta or cumulative display,

currency view per day, flexible time intervals Easy creation of memo records and payment

advices Direct drilldown to detail information Monitoring functions Centralized system for

medium- and long-term liquidity planning Flexible setup of liquidity planning procedure in the

group Automatic assignment of liquidity items to actual payments Actual-plan comparisons

10.IntroductionTreasury & Risk Management SAP Treasury & Risk Management

offers a straight through processing One data capture and the data is available for front

office, back office, cash management and accounting instantly Accounting in parallel

according to several accounting principles for example IAS and HGB SAP Treasury & RiskManagement helps you to identify the financial risks Changes in currency rates Yield curve

changes Value at Risk calculations SAP Treasury & Risk Management calculates the

financial credit exposure Using formulas to calculate financial credit exposure Manage the

exposure with a flexible limit management SAP Treasury & Risk Management provides you

with integrated reporting Central reporting point for all your financial transactions and

positions

11.Introduction Cash flow Cycle Days In Inventory Days Sales Outstanding Sales

Sales/ ActualOrder delivery/ paymentPlaced Invoice TIMEPurchase Expected Receipt Actual

Order /Invoice payment Payment date Placed Days In Receivables Days In Payables

12.Financial Supply Chain Components Financial Supply Chain Management Credit

Cash & Liquidity Dispute Collections Management Management Management Management

Integrated Financial Approach Financial Collect Settle &Check Issue Cash Dispute working

ReconcileCredit Invoice Forecast Resolution Cash Pay Capital Treasury & Risk In-House

Management Management Biller Direct Electronic Customer Customers Access & create

Integrate customer dispute cases for both partial service with finance payment payments or

the entire invoice Suppliers can see all of their Electronic invoicing Customers see all bills and

invoices and status credit notes on Internet .
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13.Collections ManagementCollection - Receivables Process Automatically created

Establish a customer Personalization centric receivables Access Work Search function

management list Statistics Key figures per work list itemEvaluate, identify and Valuation

detail prioritize accounts Due date grid Prepare Invoice overview Customer Overview of

past paymentsCollect receivables Contacts Overview of past contacts proactively

Overview of resubmissionsProcess optimization Promises to pay for high volumes of

Dispute cases Resubmissions open items Contact Customer Customer contact

14.Collections ManagementPrerequisite for creating a work list.Transfer data from

Accounts Receivable to Collections Management.Initial data transfer Transfers data of all

company codes that participate in Collections Management (full update).Periodic data transfer

Only new data and changed data is transferred (delta transfer).Data transfer according to

selection This type of data transfer is used in exception situations to rebuild selected

customers in Collections Management. Open Items Report Send FI- AR relevant data to

Collection Last Payment Management Collections Management Customer Key Figures

Business Partner Key Accounts Receivables Mapping

15.Collections ManagementPrerequisite for creating a work list. Elements of the

Organizational Structure Collection segments group company codes of a company from the

view of SAP Collections Management. Collection strategies used prioritize business partners

on the work list and Summarized information per customer Collection group consists of

collection specialists (Groups can be region or customer type driven) Collection Specialist is

assigned to a group and navigates from the selected work list item to ECC function Process

Receivables

16.Collections ManagementPrerequisite for creating a work list. CustomerCustomer Profile Customer in Collection Segment Segment Collection Collection Specialist

Group User Assignment System Assigned Configuration

17.Collections ManagementCreating a work list. Work list can be create as a daily

batch Job Each collection specialists gets a daily work list Customers are valuated and

prioritized according to collection rules in a Collection strategy.

18.Collections Management Creating a work list. Aging of receivablesLink to

Business Partner

19.Collections ManagementWork list

20.Collections ManagementView invoice history View promises to pay View dispute

case(s)of selected invoice per selected invoice per selected invoice

21.Collections Management



24.Collections ManagementSummary....... Increase collection specialist efficiency

and decrease cost of customer centric receivables management Automatic work lists
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containing prioritized customers Summarize all relevant information and necessary activities

for collection of receivables in one application Summarize all history and relationship

management Better Synchronizing and predictability of cash flow

25.Dispute ManagementSAP Dispute Management provides functions for

processingreceivables-related dispute casesCross-department dispute resolution All

information is centrally stored and structured (electronic record) Integration with SAP

Workflow incl. e-mail notification of processors Integration in financial but also in logistical

processes Creation and viewing of dispute cases from financial transactions Automatic

update of dispute cases by financial transactions Links to financial and billing documents (SD

and CRM) Correspondence capabilities Customer correspondence Internal escalation of

critical dispute cases Support of different communication channels SAP Biller Direct SAP

Collections Management

26.Dispute ManagementSAP Dispute Management is integrated in those financial

processes of SAPFinancials Accounts Receivable where disputed invoices typicallybecomevisible: Create Dispute CaseFBL5N

27.Dispute ManagementAccess Work list Disputes can be created from the work list

by selecting line item.

28.Dispute ManagementCreate Dispute Case Display Dispute Case

29.Dispute ManagementDispute Work list

30.Dispute Management Reason & Status Amount Fields Roles Customer Contact

Information LOGS

31.Dispute ManagementCorrespondence.Automatically by events like Create

dispute cases Close dispute casesEvents that can be defined on project levelManually by the

user when processing the dispute caseSAP delivers standard customer correspondence for

Fax, e-Mail, and letter Notification that a dispute case has been created Notification that

dispute case has been closed Query regarding dispute case Information about dispute

caseCustomers can create their own correspondence Use Smart forms Data available for

correspondence All attributes External notes Object keys of objects stored in the dispute

case folders (case record)

32.Dispute ManagementCorrespondence.

33.Dispute Management Efficient & Pro-active receivable management Prioritizing

and performing customer collection for collections Efficient Processing of receivables-related

customer disputes Automatic generation of customer statements periodically Efficient

communication and documentation of Payment and disputed Control your customers credit

exposure Reduce amount of bad or doubtful debt Collect receivables proactively33

34.Dispute ManagementSummary.Create dispute cases in Dispute Case

Organizer or Financial accounting (FBL5N report)Create dispute case in Organizer due to a

customer contactFlexible search of dispute cases based on attributesAutomatic write-off
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an closing of dispute casesCreate dispute cases directly from Collections Management

View status of dispute cases from Collections ManagementImprove cash collection by

speeding up dispute resolution and better overview of customer accountSeamless

integration of the processes dispute resolution and cash collection

sap fscm basics

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