sap business one 9.0 overview - omnimax...
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SAP Business One 9.0 Overview
Legal disclaimer
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without
the permission of SAP. This presentation is not subject to your license agreement or any other service or
subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this
document or any related presentation, or to develop or release any functionality mentioned therein. This
document, or any related presentation and SAP's strategy and possible future developments, products and
or platforms directions and functionality are all subject to change and may be changed by SAP at any time
for any reason without notice. The information in this document is not a commitment, promise or legal
obligation to deliver any material, code or functionality. This document is provided without a warranty of any
kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness
for a particular purpose, or non-infringement. This document is for informational purposes and may not be
incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except
if such damages were caused by SAP´s willful misconduct or gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results
to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-
looking statements, which speak only as of their dates, and they should not be relied upon in making
purchasing decisions.
2
Objectives
At the end of this session, you will be able to:
1. Provide an overview of the new 9.0 functionalities
2. Discuss the benefits of the 9.0 release
3
SAP Business One 9.0 Making Business One Easier to Use, Implement, Integrate & Customize
Easier to
Customize & Extend
Improved Integration
Extended Core
Functions
Easier to
Implement 9.0 Greater
Industry Focus
4
Agenda (1)
Business Logic
� Bin Locations
� Inventory Counting
� Multiple Units of Measure
� Purchase Requests
� Price Lists & Discounts
� Payment & Deposit Cancellation
� Marketing Document Cancellation
� GL Account Determination
� Fixed Assets Integration
� Drop Ship
� Landed Costs
� Item Cost on A/R Returns & Credit
Memos
� System Currency Reconciliations
Localization
� Intrastat Integration
� Payment Wizard & Correction
Invoices
� Deferred Tax on Journal Entries
� Financial Reporting
� G/L Accounts Search Enhancements
� Manual Reconciliation of Down
Payment Requests
Reporting & Analytics
� SAP Crystal Reports 2011
� SAP Crystal Reports Server 2011
� Electronic File Manager (EFM)
Multi-Language Support
5
Agenda (2)
Business Infrastructure
� Implementation Centre
� Implementation Tasks
� Implementation Project
Business Process Integration
� Electronic Data Interchange (EDI)
Technical Infrastructure � System Landscape Directory (SLD)
� Single Sign On (SSO)
� 64-bit OS Support
� Security Enhancements
� Database User Credentials per
Company
� Accessibility Standards
� Data-Structure Lengths for Monetary
Reporting
Extensibility & Supportability
� SAP Business One Studio Suite
� SAP Business One Studio
� SAP Business One Studio for MS Visual Studio
� SAP Business One Workflow
� SDK Enhancements
Life Cycle Management
� Installation & Upgrades
� Remote Support Platform 3.0
6
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Separator I Thousands Sep. .
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10:27
Business Logic
Bin Locations (1
Bin 1 02-Z
Bin 2 02-Z
Bin 3 02-Z
Bin 4
Bin 5 02-Z
Bin 6 02-Z
Bin 7
Bin 8 02-Z
Bin 9 02-Z
Bin 10 02-Z
Bin 11 02-Z
Bin 12
Warehouses
Sublevels
01
02
01 02
Zone 1 Zone 2 Zone 3
Area 1 Area 2 Area 3 Area 4
Enhancement:
Bin Location Setup & Management:
� Bin location functionality is activated per
warehouse
� Warehouses can be spilt into multiple sub-levels
� Supports 4 sublevel dimensions ie: a.Zone,
b.Area, c.Shelf & d.Row.
� Bin location codes can support hierarchal or
non-hierarchal scenarios
03 Row 1 Row 2 Row 3
04
� Bin location codes can be setup with up to 10
user-defined attributes ie: size, weight,
hazardous, frozen etc. 2-A3-R1-1
2-A3-R1-2
2-A3-R1-3
02-Z2-A3-R1-4
(Bin location codes)
2-A3-R2-5
2-A3-R2-6
02-Z2-A3-R2-7
2-A3-R3-8
2-A3-R3-9
2-A3-R3-10
2-A3-R3-11
02-Z2-A3-R3-12
� Manage sublevel & bin location codes manually
or automatically with a batch generation /
update / delete function
� Default bin locations available „per Item, „per
Item Group‟ & „per Warehouse‟
Example of hierarchical scenario
9
Bin Locations (2
Enhancement Cont:
Issue allocation
per WH
Document allocation for all Sales A/R and Purchasing A/P documents
Allocations:
� All inventory processing supports bin locations
� Setup automatic allocations for receiving and issuing
goods
� Bin location receipt & issue allocation screens for
manually receiving and issuing transactions
� Ability to replenish bin locations
� Pick & Pack Manager supports bin locations
� Picking methods supports simple bin numbers and
sequences
� Bin location allocation rules apply when handling
batch & serial managed items
� Inventory transfers support bin location transfers
� Item Availability supports bin location visibility
� Productions Order bin locations are specified on both
issue for and receipt from production documents
� Inventory counting supports bins locations
� Barcode fields support „per bin‟ and „per item‟
10
Bin Locations (3
Displays
breakdown of
items per bin
location
Enhancement Cont:
Reporting:
� Report on bin location movements
� Existing reports have been extended with
bin location information
� New reports include:
� Bin Location List
� Bin Location Contents List
� View bin location transaction history
linking to item ledger transactions and
documents.
� All functions exposed to the DI API
� Implementation tools support bin location
functions
11
Bin Locations (4
Benefit:
� Optimize stock movement
� Faster order processing
� Auto-allocation facilitates & supports different
picking requirements and processes
� Increased efficiency with accelerated cycle
counting
� Significantly reduce picking time
� Better manage replenishment of items
� Easier to manage reserved products
� Enhanced visibility of inventory levels
� Minimise potential risk to the inventory
� Real-time inventory positions allows enterprises
to make better decisions
� Warehouse efficiency reporting provides
benchmark information for KPI setting
12
Inventory Counting (1
New End to End Process for Stock Counting:
Cycle Count Determination
Enhancement:
� New end to end Inventory Counting process
A items 6 times / year
B items 6 times / year
C items 1 time / year
Cycle Count Alert
for A items
Cycle Count
Recommendation
Select items
Freeze items
Print count
sheet
Count
Enter results
Compare results
for 2 takers
Post quantity
differences
Cycle Counting Enhancements:
� Cycle Count Recommendations are linked to
stock taking process
� Define more flexible count frequencies and set
reoccurrences for these frequencies
� Define inventory cycles per warehouse , bin
location or item level
� Receive alerts for items due for inventory taking
Inventory Counting:
� New Inventory Counting document to record and
manage inventory taking process
� New Inventory Postings document to record and
manage postings from Inventory Counting results
� Two inventory takers can stock take in the same
area
� Ability to freeze items while counting
� Directly post stock take records without the
counting process.
13
Inventory Counting (2
Enhancement Cont:
� View Inventory Counting documents in Open Items List
� Counting supports Units of Measure
� Count exact number of serial & batch managed items
� Bins locations are supported throughout inventory
counting process
Reporting:
� Central Inventory Taking report
� Inventory Counting Recommendation & Risk Assessment
dashboard report
Benefit:
� Accurate reporting for inventory management
� Dynamic counting and posting of quantity differences
� Greater transparency in counting and corresponding
posting records
� Analyse quantities & differences while inventory taking is
in process and has been completed.
� Compare differences between two inventory takers
� Greater flexibility in setting up count cycles
� Greater flexibility in posting stock take records for
corrections
14
Multiple Units of Measure (UoM)
Enhancement:
� Single UoMs can be grouped together as a
subset based on conversion rules
� Default UoM can be automatically
converted to alternative UoM in transaction
processing
� Price lists can be updated for each UoM
� Supports different barcode standards per
UoM per item
� Define different packaging types per UoM
Benefit:
� Flexibility to sell and purchase in any unit of
measure required
� Supports unlimited global and product-
specific UoM conversion factors
15
Purchase Requests
Enhancement:
� Create Purchase Requests as a preliminary step of
the purchasing process.
� New Purchase Request Form & Report
� Create Purchase Quotations or Orders directly from
the Purchase Request form or Purchase Request
Report
� Create Purchase Quotations based on Purchase
Requests from the Purchase Quotations Generation
Wizard.
� Notifications sent via E-mail or Business One
notification when PO and GRPO has been created
for Purchase Request
� Supports approval procedure process
Benefit:
� Ability to notify purchase department of items needed
to order, quantity and timeframe
� Buyers can better control and make better decisions
before buying goods
� Great control over expenses and budget
� Supports tangible authorization process prior to
purchasing goods
16
Price Lists & Discounts
Enhancement:
� Set active and validity period for price lists &
discount groups
� Multiple currencies for price lists
� Price list per customer / vendor group
� Support multiple unit of measurements for prices
� Currency selection for special prices and period /
volume prices
� Enhancements for discount groups
� Discount control
� Price and discount reports
� Analyze pricing and discounts in transactions
Benefit:
� Greater flexibility for pricing and discount models
� Increased control of prices and discounts
� Better transparency via price and discount reports
17
Payment & Deposit Cancellation
Enhancement:
� Support cancellation of payments with deposited checks
� Support partial cancellation of the deposit transaction for
one chosen check out of a deposit with multiple checks
and return the check to check register
� Support cancellation of deposited check
� Automatic cancellation of non-deposited checks and its
related payment
Benefit:
� Increased flexibility in payment and deposit handling
18
Cancellation of Marketing Documents
A/R Invoice
Enhancement:
A/R Invoice (original posting remains)
User selects cancel ...
A/R Invoice (reversal posting and quantities)
� New „Cancellation‟ marketing document
created with each cancellation procedure
� Accounting, fiscal, financial and inventory
transitions are completely reversed in one step
� Both reversing and reversed documents are
closed automatically and fully internally
reconciled
� Base documents linked to cancellation
documents are re-opened after cancellation
and can be used as a base document again
� Display „Cancelled ‟ and „Cancellation‟
marketing documents in reports
� Define maximum no. of days for cancelling
marketing documents after posting
� Relevant authorisations support this feature
Benefit:
Document status is updated -> ‘Cancelled’ Document status -. ‘Closed – Cancellation’
� Supports countries where it is not legally
compliant to create a Credit Memo document
for incorrectly added Invoices
� Saves time with one complete cancellation step
19
GL Account Determination - Advanced Solution
Centralized matrix to determine GL accounts
� Support GL settings for items, item groups, warehouses, BP
groups, federal tax ID, ship-to country, ship-to state
� Supports multi determination criteria with possibility to set
priorities for determination criteria as well as for rules
� Enable tracking by viewing the change log
� Simple and flexible
Note: applies only in the first phase (9.0) to inventory relevant accounts
20
Fixed Assets integrated into core SAP Business One
Enhancement:
� Integrated comprehensive fixed assets solution for end to end process
� Ability to handle different accounting areas (e.g. local accounting
practices and IFRS in parallel)
� Flexible depreciation calculation defined to meet local requirements &
international accounting standards
� Authorization concept
� New fixed assets master data structure
Benefit:
� Enhanced capabilities in fixed assets management
� Allows customer specific enhancements
� Meets cross-localization accounting standards
� Leverages existing Business One processes such as procurement
process, blanket agreements, etc
21
Additional Functional Enhancements
Enhancement Description
AP Invoice supports Landed
Costs
Landed costs can now be created directly using the „Copy From‟ function from an AP invoice
without the need of a Goods Receipt. This supports a more streamlined procurement process
without goods receipts, saving processing time and increasing efficiency.
Drop Ship and Serial & Batch
Items
Drop Ship process supports serial and batch managed items. Setup or allocate serial numbers and
batch managed items by activating „Manage Serial Numbers and Batches‟ in the Warehouse -
Setup window for drop ship warehouses.
Item Costs on A/R Returns &
Credit Memos
The item cost for an item that has been returned via an A/R Returns or A/R Credit Memo can be
updated if it has no base document. This feature is activated by checking „Allow changing Inv.
Cost for Doc. Without Base Doc‟ in the Document Settings window. A „Return Cost‟ field has been
added to the A/R Returns and A/R Credit Memo documents to update the inventory cost at an item
level.
System Currency (SC)
Reconciliations
Internal reconciliation functionality in SAP Business One has been extended to support SC
management. New posting accounts have been added to enable automatic SC postings when
performing any type of internal reconciliation.
22
Localization
Intrastat integrated into core SAP Business One
New Intrastat Tab for
‘Intrastat Relevant’
Items defined in ->
General Tab
Enhancement:
� Integrated Intrastat solution for end to end process
� Existing addon functionality maintained
� New configuration form -> Intrastat – Configuration Tool
� Intrastat relevant columns are available in marketing
documents: Country of Origin, Incoterms, Transport Mode
� New tab Intrastat Settings tab added to Item and
Business Partner Master Data for Intrastat Relevant
Items and Business Partners.
� New Intrastat Declaration Wizard has been added
� Enhanced importing and filtering options
� Ability to store reported data
� Available to all EU localizations
Benefit:
� Enhanced usability has improved functionality
� Decrease in the duplication of data
� No addon overhead
24
Payment Wizard & Correction Invoices
Enhancement:
� Payment Wizard supports Correction
Invoices to be processed to the bank file
� Available for CZ, SK, HU, PL, RU
localizations
Benefit:
� Greater flexibility in banking
� Addresses country specific legal
requirements
25
Deferred Tax on Journal Entries
Enhancement:
� The specific part of VAT – deferred tax, can be now
posted in a manual Journal Entry document
� Including Journal Vouchers, Recurring Postings &
Posting/Transaction Templates
� Automatic Tax calculation function is enhanced
� Available to CT, FR, IT, GT, MX, ZA and ES localizations
Benefit:
� Enhanced flexibility in customer specific
accounting processes
� Addresses country specific legal requirements for VAT
26
Saving a Selection Criteria for Financial Reports
Enhancement:
� Users can prepare a report using specific
subsets of G/L accounts and save the
selection criteria including the expanded
selection.
� Flexibility to save a selection for different
types of reporting areas e.g. IFRS, US
GAAP, group reporting or for any legal
purposes.
� Use saved settings repeatedly.
� Available to all country localizations
Benefit:
� Enhanced flexibility in financial reporting
� Create report sets for different reporting
areas – IFRS, USGAAP, etc.
27
Financial Search Function
Enhancement:
� The „Find‟ option for selecting G/L Accounts
has been expanded
� List of G/L accounts displayed in the
standard form
� Possibility to add columns for G/L accounts
selection
� Available to all country localizations
Benefit:
� Enhanced flexibility in financial reporting
� More easily search for relevant G/L
accounts.
� Possibility to more easily set G/L accounts
for the financial reporting
28
Manual Reconciliation of Down Payment Requests
Enhancement:
� Ability to complete Down Payment
process using Manual Internal
Reconciliation functionality
� Consistent behavior with standard
Down Payment process
� Covering all localization needs
including specific tax postings
� Available to all localizations
Benefit:
� Enhanced flexibility across the Down
Payment business process
� Allows customer specific processing
for Down Payments
� Meets cross-localization business
standards
29
Reporting & Analytics
SAP Crystal Reports 2011 &
SAP Crystal Reports Server 2011 Integration
Enhancement:
� View reports and layouts designed by SAP
Crystal Reports 2011
� Edit reports or layouts from SAP Business
One, in the SAP Crystal Reports 2011
designer
� Upload system and user-defined Crystal
Reports from SAP Business One to SAP
Crystal Reports Server 2011
� Preview the uploaded reports from SAP
Business One
� View and share Crystal Reports Server
URLs of the uploaded reports in SAP
Business One
Benefit:
� Do state-of-the art reporting through an
upgrade to the next version of SAP Crystal
Reports 2011
� Securely open, view, interact with, and
share reports and dashboards over the Web
31
Electronic File Manager - Multi Language Support
Enhancement:
� Ability to translate generic electronic and bank
payment file formats
� Ability to export and import translations
Benefit:
� Support global businesses with multilingual
environments
� Translation can be outsourced through import
/ export functionality
32
Business Infrastructure
Implementation Center - Implementation Tasks
Enhancement:
� Centralization of implementation tools
into the Implementation Tasks window
� Quick Copy is a new solution to copy
data between companies
Benefit:
� One-stop shop for implementation tools
� Greater visibility and accessibility to
available implementation tools
34
Implementation Centre - Implementation Project
Enhancement:
� Out-of-the-box project management checklists
based on Accelerated Implementation
Program (AIP) methodology
� 3 project templates are available
� Templates are available in all languages
supported by Business One.
� Option to create own project templates
� Option to create a drill down link to each step
� Option to add general information, notes or
attachments to each step
Benefit:
� Integrated guided approach via drill down
options to relevant SAP Business One forms
� Streamlined implementation process based on
AIP methodology or pre-defined steps
� Reduce implementation risks through
additional information, notes or attachments
per step
35
Business Process Integration
Electronic Data Interchange (EDI)
Business partners
EDI exchange with business partners via the EDI
package for SAP Business One and SAP
Information Interchange OnDemand for SMEs
SAP II OD service for SMEs (SAP Information Interchange OnDemand for SMEs)
� Cloud service to easily connect with business partners
� Knowledge about business partners‟ EDI format is not
required
SAP
Business
SAP II OD
for SMEs
EDI Package
EDI Package
� Based on the integration framework, it connects between
SAP Business One and SAP II OD service
� Ready-to-use EDI content for sales orders, delivery and A/R
invoices are delivered to speed up implementation *
� Tool for adaptation and new processes
Benefit: One Integration
Framework
� Faster process integration
� Jump start into EDI communication
* Pre delivered EDI content will be released during ramp-up phase.
37
Extensibility & Supportability
SAP Business One Studio Suite
SAP Business One Studio SAP Business One Studio for
MS Visual Studio
� Next generation of Screen Painter with greater functionality
� Extensibility projects can be completed without Microsoft
Visual Studio
� Define workflows & forms
� User Defined Object default form designer
� SAP Business One Workflow designer
� Highly integrated with Microsoft Visual Studio
� Easy to use
� Speeds up addon development learning curve
� Leverages Microsoft Windows form development experience
� Forms designer
� Helps to generate code for new events -> event driven
development experience
39
SAP Business One Workflow (1
Design Workflow in Business One Studio
User ‘Worklist’ in SAP Business One
Monitor Process
Visualize process in Workflow Instance
SAP Business One Workflow -> 2 key components:
1. Design workflow in SAP Business One Studio
2. User „Worklist‟- workflow is imported into SAP
Business One as tasks in a workflow inbox for
user execution and monitoring
� Supported by a Workflow Engine
40
SAP Business One Workflow (2
Benefit:
� Manage customized business processes
� Push tasks to users
� Decrease company process learning curve
� Monitor and control processes
� Process visualization provides transparency
� Support time sensitive tasks
� Support conditional trigger process
� Control complex business process flows using conditions
41
Extensibility & Supportability
Enhancement Description
UI API Object Level Events The UI API has simplified the handling of events in SAP Business One using Object Level Events.
Maintaining code and developing new code will become easier to manage as coding increases.
UI API Column Setting The functionality of fixing columns in SAP Business One in some forms has been extended to the UI
API to benefit all partners who would like to leverage this feature in the SDK.
DI API Exposure A number of DI API objects have been exposed.
42
Technical Infrastructure
System Landscape Directory (SLD)
License Manager Settings
Enhancement:
� New SLD service for security configuration
and server management.
� SLD service added to Server Tools installation
and replaces current security configuration
process.
� Backward compatible for partner addons
Benefit:
� Centralized environment for security & server
management
� Better security management
44
Single Sign On (SSO)
SAP Business One Login Options:
A. Login to B1 client with B1 credentials (original approach)
B. Bind windows account with B1 user, then login to B1 client with windows domain credentials
C. Bind windows account with B1 user, then no credentials are needed when logging into B1 client if the windows session
is opened by the bound windows account.
Step 1: Enable Single Sign On via SLD Step 2: User setup – Bind with domain user
Check for option B & C
Only activated when Step 1 is enabled.
One domain user can only be bound
with 1 B1 user per company DB.
You can change binding to another
domain user.
Step 3: Login for Normal User
Can input domain user /
pwd for option B
Once the checkbox is checked, user doesn‟t need to input user id and password for option C.
The logon screen won‟t appear for next logon,
B1 will be launched directly with last company
and current domain user.
If the machine is not in a domain, the checkbox
will be hidden.
45
64bit Support for SAP Business One
Enhancement:
� “Native” 64bit Business One Client utilizes all of the
available memory on a client system.
� 64bit client released together with 32bit edition.
� Supports 64bit DIAPI and UIAPI
� Supports 64bit SAP addons -> Payment Engine,
Outlook Integration, EFM
� Supports 64bit SDK for add-on migration
Benefit:
� Supports high memory consuming transactions
such as DB upgrades, Revaluation reporting etc
� Bigger cache and better performance especially
when running huge reports
� Supports a greater range and more powerful
partner solutions / add-ons
� Better server side processing via 64bit DI API
� Ability to integrate with 64bit applications, such as
64bit Microsoft Office
� Solves some sizing & crashing issues due to more
memory
46
Technical Infrastructure
Enhancement Description
Security Compliance & Data
Privacy
SAP Business One supports a standard encryption communication channel between the license
server, B1 client and DI API addons complying with local and global regulatory mandates for data
security and privacy. To safe guard against brut force attacks and security breaches, the system now
supports dynamic keys and salted hash user passwords. Any administration and configuration
changes will also be stored in a log file for audit purposes.
Different Database User for
each Company Database
There is a new „Database User per Company‟ credential during the creation of a SAP Business One
company database. This Database User can only access this company database and common
database.
Accessibility Standard To ensure that the ability to access SAP Business One is available to as many people as possible,
such as people with disabilities or special needs, SAP Business One is now aligned with SAP‟s
„Product Standard Accessibility‟ requirements enforced by the Product Innovation Lifecycle (PIL)
process.
Data-Structure Length for
Monetary Reporting
SAP Business One supports a greater data structure length for specific monetary fields in reports
such as the Trial Balance report. This will support currencies with large decimal place requirements
and ensure more accurate reporting on financial figures.
47
Life Cycle Management
Installation & Upgrades
New System
Landscape
Directory
Supports Full
Silent Upgrade
Advanced
Upgrade
Options
Efficient
Upgrade
Process
Enhancement:
� New System Landscape Directory for security configuration and server management
� Supports silent mode tests and upgrades *
o Two upgrade phases: Data collection phase and executing phase which allow
customers to run their upgrade without any user interaction *
o Schedule silent tests and upgrades at a convenient time *
� Configuration Data Management allows you to automatically save, load & define
custom settings
� Advanced company upgrade options
� No Company DB authentication required for pre-upgrade tests or upgrades
� B1i services will be stopped automatically
* Supported by Server Components and Integration Solution. Not supported by
Implementation Tools at this stage.
Benefit:
� Centralized environment for security & server
management
� Supports unattended upgrades
� Save upgrade time by using automatically
saved configuration data
� Greater flexibility in defining upgrade options
� Reduced authentication overhead for greater
efficiency
� Flexibility to import, review and override
upgrade test results
� Cost & time saving for partners / customers
49
Remote Support Platform 3.0
Four key elements for Remote Support Platform 3.0 for SAP Business One
Task templates and
immediate execution Change configuration
using available tools Easy to set-up and
flexible backup solution
First test, prepare
then run the upgrade
PowerShell backup upgrade
� Create tasks from
templates with minimum
required setup
� Release to customers and
receive feedback as soon
as tasks are generated
� Easily run repetitive DI
scripts by embedding
them into the PowerShell
to execute automatically
� Add users and manage
VAT changes via RSP
extended tasks
� Choose among various
backup options: full,
differential or delta
� Set additional tasks ie.
consistency checks to be
executed prior to backup
� Backup SAP Business
One attachments
� Pre-upgrade tool always
downloaded automatically
by RSP
� Run upgrade test on
company DB silently
� Upgrade performed only
when database is ready
Further automation of maintenance tasks via Scripting Language
automatically
50
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World are trademarks or registered trademarks of Research in Motion Limited.
Google App Engine, Google Apps, Google Checkout, Google Data API, Google Maps,
Google Mobile Ads, Google Mobile Updater, Google Mobile, Google Store, Google Sync,
Google Updater, Google Voice, Google Mail, Gmail, YouTube, Dalvik and Android are
trademarks or registered trademarks of Google Inc.
INTERMEC is a registered trademark of Intermec Technologies Corporation.
Wi-Fi is a registered trademark of Wi-Fi Alliance.
Bluetooth is a registered trademark of Bluetooth SIG Inc.
Motorola is a registered trademark of Motorola Trademark Holdings LLC.
Computop is a registered trademark of Computop Wirtschaftsinformatik GmbH.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer,
StreamWork, SAP HANA, and other SAP products and services mentioned herein as well
as their respective logos are trademarks or registered trademarks of SAP AG in Germany
and other countries.
Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal
Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services
mentioned herein as well as their respective logos are trademarks or registered trademarks
of Business Objects Software Ltd. Business Objects is an SAP company.
Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase
products and services mentioned herein as well as their respective logos are trademarks or
registered trademarks of Sybase Inc. Sybase is an SAP company.
Crossgate, m@gic EDDY, B2B 360°, and B2B 360° Services are registered trademarks
of Crossgate AG in Germany and other countries. Crossgate is an SAP company.
All other product and service names mentioned are the trademarks of their respective
companies. Data contained in this document serves informational purposes only. National
product specifications may vary.
The information in this document is proprietary to SAP. No part of this document may be
reproduced, copied, or transmitted in any form or for any purpose without the express prior
written permission of SAP AG.
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