Sales & Personal Selling

Sales & Personal Selling

Learning OutcomesUnderstand sales techniquesIdentify sales techniquesDescribe legislations effecting Personal Selling

• Cold Calling

• Face to Face

• Drop in visits

• Telemarketing

Sales Techniques

Describe the strengths and weaknesses of the different sales techniquesWhat are the advantages and disadvantages of each

What protects the customer?

Research the following and inform how it effects personal selling• Sale of Goods act 1979 and any amendments

• Supply of Goods Act 1982

• The consumer Protection from Unfair Trading Regulations 2008

• One act of legislation of your choosing not listed above.