Running Effective Meetings

PROGRAM DESCRIPTION

This program builds individual and team competencies required for facilitating meetings. This program is aimed at imparting the knowledge needed to effectively structure, lead and communicate in meetings. Being able to open, keeping a meeting on task, answer questions and deal with difficult situations, so that the ultimate goal of the meeting can be accomplished. Participants explore the different aspects of running a meeting and are guided in using diplomatic language.

Learning Objectives:

Gain the ability to clarify expectations and set an effective goal

Enhance your knowledge of what makes a good and effective meeting

Acquire the language to participate and effectively communicate your opinions, thoughts and possible disagreements assertively, but diplomatically

Acquire tools and techniques to structure and facilitate a meeting effectively to reach the set goal(s)

Target Audience: Leaders, managers and employees who have to lead meetings

Functional English Ability: Level 4 onwards

Enrollment: individual and group training

Delivery: Instructor-led Training (Face-to-Face)

Duration: ½ day,

Prerequisite(s):

None

Facilitator Expertise: Communication

Running Effective Meetings

AGENDA

Program Introduction

Welcome and context setting

Module 1: Why have a meeting

Reasons to call a meeting

When not to meet

Module 2: Structure of a meeting

Elements of a successful meeting

Pre-meeting concerns

Opening a meeting

Module 3: Running a productive meeting

Starting on time

Positive tone and atmosphere

High pace

Encourage discussion

Participation

Group decision-making

Recording

Closing a meeting

Post meeting concerns

Module 4: Difficult Situations

Difficult participant behavior

Archetypes

Simulation

Do’s and don’ts

Conclusion

Personal Reflection

Effective Presentations

PROGRAM DESCRIPTION

This program builds individual competencies required for preparing and delivering effective and powerful presentations to a global audience. The participant will gain a deep understanding of what makes a good presentation as a form of business communication, how to prepare for a presentation, how to deliver it using visual communication techniques, tone of voice and body language.

Learning Objectives:

Understand what makes a good presentation

Enhance your ability to break a presentation into its key components and effectively structure it for maximum impact

Acquiring the skills, techniques and know how to prepare, and deliver, an effective presentation in any setting or environment

Target Audience: Leaders, managers and employees with local and global responsibilities

Functional English Ability: Level 4 onwards

Enrollment: Individual and group training

Delivery: Instructor-led Training (Face-to-Face)

Duration: ½ day

Prerequisite(s):

Prepare a presentation Facilitator Expertise: Communication

Effective Presentations

AGENDA

Program Introduction

Welcome and context setting

Objectives and overview

Module 1: Effective Presentations

Definition of Effective Presentations

The elements of an effective presentation

Module 2: Preparing your content

Structuring a presentation for maximum impact using spider maps

Signposting and transitioning through a presentation

Module 3: The language of presentations

Effective presentation language

Non-verbal communication

Module 4: Presentation simulations

Handling disruptions

Handling Q&A sessions

Do’s & Don’ts

Conclusion

Personal Reflection

Successful Negotiations

PROGRAM DESCRIPTION

This program builds individual and team competencies related to negotiations. Assisting participants to develop their ability to prepare for a negotiation as well as frame and identify opposing and similar interests when negotiating. Participants will develop the skills to achieve a mutually beneficial and sustainable agreement. Additionally it will develop participant’s abilities to make concessions, and manage, as well as avoid, potential manipulation attempts from your counterparts.

Learning Objectives:

Understand the prerequisites of successful negotiations

Determine the key negotiation preparation elements

Utilize effective language for conducting negotiations focused on mutually beneficial outcomes

Frame proposals persuasively

Develop strategies for dealing with conflict and manipulation in negotiations

Target Audience: Leaders, managers and employees with local and global responsibilities

Functional English Ability: Level 4 onwards

Enrollment: Individual and group trainings

Delivery: Instructor-led Training (Face-to-Face)

Duration: ½ day

Prerequisite(s):

None Facilitator Expertise: Communication

Successful Negotiations

AGENDA

Program Introduction

Welcome and context setting

Objectives and overview

Module 1: Negotiation Basics

Preconditions of a Negotiation

Definition of a Negotiation

Module 2: Six Stages of a Negotiation (Part I)

Preparing

Developing a Strategy

Getting Started

Module 3: Six Stages of a Negotiation (Part II)

Understanding the other side

Bargaining and concessions

Closing

Module 4: Dealing with Manipulation

Main tactics

Do’s and Don’ts

Conclusion

Personal Reflection

Introduction to… (Country)

PROGRAM DESCRIPTION

This program focuses on bridging cultural barriers for international assignees and their familiies. Participants gain essential information about a country’s culture and business, ensuring that assigness and their familes will adapt to their new culture as seamlessly as possible. Through this experiential program assignees will be equipped with globally dynamic skills and cultural insights allowing them to focus on their organizations goals as soon as they arrive at their new destination.

Learning Objectives

Gain a deeper understanding of the social, economic, and historical forces that have an impact on the shared values and behaviors of the target country.

Begin the process of developing cultural awareness, and explore the concepts of stereotypes and ethnocentrism.

Become aware of cultural preferences and how it might affect your interactions with host country nationals in both social and business settings.

Discover how culture impacts communication in order to develop the skills necessary for successful intercultural communication.

Discuss the myths and realities of the new culture.

Target Audience: International Assignees and their spouse or partner

Functional Language Ability: Level 4 onwards

Enrollment: Individual and group trainings

Delivery: Instructor-led Training (Face-to-Face)

Duration: ½ day

Prerequisite(s):

None

Facilitator Expertise: Relocation with expertise on the target country

Introduction to… (Country)

AGENDA

Program Introduction

Welcome and Context Setting

Objectives and Overview of needs analysis

Module 1: Understanding Culture and Cultural Competence

Understanding Culture

Cross Cultural Competence

Module 2: Introduction to … (Country)

Country Facts

Geography and Demography

Customs and traditions

Module 3: The Cultural Orientation Model (COM)

The Ten Dimensions of Culture

Orientations applicable to … (Country)

Module 4: Integrating the Model

Bridging the Gap

Do’s and Don’ts

Conclusion

Personal Reflection