rfid technology: a big change in operations for the matranga jewellery stores in italy

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Paola Visentin, Global Communication RFID technology: a big change in operations for the Matranga jewellery stores in Italy

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The presentation, held at "RFID in Retail" conference in Helsinki on 3rd October 2013, tells the story of RFID in Matranga jewellery stores, from the expectations to the solutions the technology offers and the ROI generated by this value innovation, through the challenges of the metallic environment and how they were overcome.

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Page 1: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

Paola Visentin, Global Communication

RFID technology: a big change in operations for the Matranga

jewellery stores in Italy

Page 2: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

Jewellery brand since 1896

2 stores in Sicily, each 500 sq/m

Turnover: 5 mln/€

1° Rolex Reseller in South Italy

Who: Matranga

Page 3: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

to reduce the inventory time

anti-theft tool

sales support

What: looking for…

Page 4: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

…the technology answer: RFID

Page 5: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

…from the arrival in the warehouse

Since July 2011 each Matranga’s piece has an RFID tag,

attached at its arrival in the warehouse (safe)

Page 6: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

12k jewellery pieces (watches, rings, necklaces, bracelets etc.)

and wedding gifts

Page 7: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

In-store inventory

Page 8: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

In-store inventory

Page 9: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

«fixed» inventory, anti-theft and sales support

Page 10: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

«fixed» inventory… RFID customized architecture hidden under the table identifies 30

jewellery pieces placed on a tray

Page 11: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

…anti-theft and sales support

The «RFID tables»

reports when a

jewellery piece is

NOT read, meaning

it’s stolen,

and gives all info

related to the specific

item during the sale

Page 12: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

Inventory in the warehouse

Page 13: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

Inventory in the warehouse

Page 14: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

RFID challenge: the metal

Page 15: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

RFID challenge: the metal…

Page 16: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

…overcame by tests and ideal RFID architecture

Special RFID tags and antennas,

projected and created according

to performance and design

needs

Page 17: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

Benefits & outcome: inventory

every 3 months, taking 24 man/hour

Weekly,taking 1 man/hour

-96%!

Page 18: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

…last, but not least

The mobile identification enables an easier and quicker research (in store or warehouse) of a specific piece, e.f. by price or brand: when found, the mobile computer sounds an alarm

Real-time and reliable sell-out data: - Matranga can process 75% of the watches order before the customers confirm it; - Sales forecast now more reliable and accurate, based on sold volume in the past 3 years

Page 19: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

RFID: the technology ally…

Key RFID components: mobile computer and tag

Page 20: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

…thanks to the RFID Value Chain

Page 21: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

«I’ve calculated a ROI of Jewel-ID at less than one year, with reduction of inefficiencies in the store management, such as theft and unsold jewellery pieces in the stock»

Special thanks to Mr. Giuseppe Serafini

Page 22: RFID technology: a big change in operations for the Matranga jewellery stores in Italy

Paola Visentin

www.rf-id.it