retail and services

37
s y s t e m s RETAIL AND SERVICES

Upload: others

Post on 02-Oct-2021

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: RETAIL AND SERVICES

s y s t e m s

R E TA I L A N DS E R V I C E S

Page 2: RETAIL AND SERVICES

T H E U LT I M AT ER E TA I LM A N A G E M E N TS O F T W A R E

O u r C r e o p o s P O S s y s t e m f o r r e t a i l s h o p s c a n b e t h e r i g h t t o o l t o m a n a g e y o u r b u s i -n e s s v e n t u r e , w h e t h e r i t i s a s i n g l e s h o p o r d i ff e r e n t b r a n c h e s a n d w e w i l l h e l p y o u t h r o u g h a l l s t e p s t o a c h i e v e b e t t e r c o n t r o l & m a n a g e m e n t o v e r y o u r b u s i n e s s u s i n g t h e l a t e s t t e c h n i q u e s a n d t a k i n g u s e o f o u r c o n t i n u a l s o f t w a r e u p d a t e t o m e e t t h e o n g o i n g r e q u i r e m e n t s o f o u r c l i e n t s .

Page 3: RETAIL AND SERVICES
Page 4: RETAIL AND SERVICES

S Y S T E M F E AT U R E SS i m p l e a n d e a s y t o u s e .

D i v i d e d i n t o t w o s e c t i o n s : P O S a n d B a c k O ffi c e f o r t h e e a s e o f u s e .

F u l l y n e t w o r k s y s t e m a n d u n l i m i t e d n u m b e r o f u s e r s a n d s t a t i o n s i f n e e d e d .

S e p a r a t e d p e r m i s s i o n t o e a c h u s e r o n t h e s y s t e m .

P o s s i b i l i t y t o e x p o r t r e p o r t s t o e x c e l s h e e t s , P D F a n d m a n y f o r m a t s .

E a s y d a t a e n t r y u s i n g m a n u a l e n t r y, i m p o r t i n g u s i n g e x c e l .

E a s y s e a r c h i n g t o o l s .

P o s s i b i l i t y o f e n t e r i n g v a r i o u s t y p e s o f c u r r e n c i e s .

A v a i l a b l e i n 1 0 l a n g u a g e s ( A r a b i c , E n g l i s h , F r e n c h , S p a n i s h , I t a l i a n , R u s s i a n , P o r t u g u e s e , G r e e k ,

Tu r k i s h a n d K u r d i s h ) .

B a c k u p s y s t e m ( M a n u a l & A u t o m a t i c )

P o s s i b i l i t y t o t r a n s f e r d a t a t o a n o n l i n e d a s h b o a r d t h a t c a n b e s e e n f r o m

e v e r y w h e r e i n c l u d i n g m o b i l e .

P o s s i b i l i t y t o c h a n g e a l l d o c u m e n t s a c c o r d i n g t o p e r s o n a l i z e d l o g o , o r d e s i r e d

l a n g u a g e o r a d d i t i o n a l r e q u i r e m e n t s a c c o r d i n g t o w o r k o b l i g a t i o n s & c o u n t r i e s .

Page 5: RETAIL AND SERVICES

C O N T R O L L I N G O P T I O N S I N O U R S Y S T E MT O P R E V E N T M A N I P U L AT I O N A N D T H E F T.

S e p a r a t e d p e r m i s s i o n t o e a c h u s e r o n t h e s y s t e m .

R e v i e w i n g v o i d e d i n v o i c e s a n d s h o w i n g i n v o i c e s m o d i fi c a t i o n s d o n e b y u s e r s

R e s t r i c t a c c e s s t o s o m e o r a l l f e a t u r e s , u n l e s s f o r u s u a l u s e

M a n a g e r i a l l e v e l o f c o n t r o l

S u p e r v i s o r l e v e l

Wo r k e r s

M a n a g e y o u r s t a ff, l o g i n i n f o r m a t i o n , p e r m i s s i o n s a n d d i s c o u n t l i m i t s .

C o n t r o l w h o d o e s w h a t b o t h i n t h e t e r m i n a l a n d i n t h e b a c k - o ffi c e .

C o n n e c t i o n t o “ C r e o p a y P a y r o l l S y s t e m “ f o r a d v a n c e d w o r k f o r c e m a n a g e m e n t .

Page 6: RETAIL AND SERVICES
Page 7: RETAIL AND SERVICES

C r e o P o s p a c k a g e i n c o r p o r a t e s a c o m p l e t e s e t o f t h e m o s t c o m m o n l y u s e d i n v o i c i n g a n d s t o c k f e a t u r e s , i n c l u d i n g :

S Y S T E M M O D U L E S

P O S M o d u l e f o r I n v o i c i n g

D e l i v e r y M o d u l e

P u r c h a s i n g

D a i l y Tr a n s a c t i o n

S t a t e m e n t s o f I t e m s , A c c o u n t s ( S u p p l i e r s , C u s t o m e r s , C a s h & E x p e n s e s )

I n v e n t o r y

S t o c k C o n t r o l

R e p o r t s a n d c h a r t s

Page 8: RETAIL AND SERVICES

P r o p e r i n v e n t o r y m a n a g e m e n t t e c h n i q u e s a r e c r i t i c a l f o r a n y r e t a i l b u s i n e s s . W h e t h e r y o u o w n a s m a l l b o u t i q u e w i t h a h a n d f u l o f S K U s o r a v a r i e t y s t o r e w i t h t h o u s a n d s o f p r o d u c t s , o n e t h i n g i s f o r s u r e ; i f y o u d o n ’ t h a v e t h e r i g h t i n v e n t o r y b a l a n c e , y o u ’ r e m i s s i n g o u t o n s a l e s a n d k i l l i n g y o u r c a s h fl o w.

N o t e v e r y t h i n g i n r e t a i l i s o n e s i z e fi t s a l l . C l o t h i n g , a c c e s s o r i e s , a n d e v e n e l e c t r o n i c s c o m e i n a v a r i e t y o f s i z e s a n d c o l o r s . R e t a i l s o f t w a r e s h o u l d s u p p o r t m u l t i p l e p r o d u c t v a r i a n t s s o y o u c a n t r a c k t h e m o s t p o p u l a r s t y l e s .

I N V E N T O R Y M A N A G E M E N T

R E TA I L M AT R I X

W i t h o u t s u p p l i e r s , y o u w o n ' t h a v e i n v e n t o r y t o s e l l . E ffi c i e n t l y m a n a g e a l l y o u r v e n d o r s , t r a c k i n v o i c e s , a n d c r e a t e p u r c h a s e o r d e r s r i g h t f r o m y o u r r e t a i l s o f t w a r e .

V E N D O R M A N A G E M E N T

N o t a l l r e t a i l e r s h a v e t h e s a m e i n v e n t o r y n e e d s o r o ff e r t h e s a m e s e r v i c e s t o c u s t o m e r s . U n i q u e i n v e n t o r y f e a t u r e s l i k e l a y a w a y, c o n s i g n m e n t , g i f t r e g i s t r y a n d r e n t a l s e r v i c e s f o r l a r g e t i c k e t i t e m s a r e r e l e v a n t f e a t u r e s t o c o n s i d e r .

S P E C I A LT Y F E AT U R E S

N o t h i n g i s m o r e t i m e - c o n s u m i n g t h a n a d d i n g i t e m s t o y o u r P O S s y s t e m o n e b y o n e . A b u l k i m p o r t a n d e x p o r t f e a t u r e w i l l s a v e y o u t o n s o f t i m e s o y o u c a n m o v e o n t o m o r e i m p o r t a n t t h i n g s .

B U L K I T E M M A N A G E M E N T

Page 9: RETAIL AND SERVICES
Page 10: RETAIL AND SERVICES

I N V O I C I N G , S T O C K A N D I N V E N T O R Y M O D U L EDifferent levels of items classification (set, category, unit, brand, origin, suppliers, size, color, and family)

We can change unity code: kg, by piece

Item costs

Item three sales prices

FOB cost

Picture for item

Original barcode or generating our own barcode series.

Putting quantity limit on items

Putting VAT on item / adding VAT on Total, Adding TVA including the Total

Changing currency and update the prices according to the new rate

We can track items quantities according to locations/branches.

Printing labels and thermal barcode is included

We can review sales price modification and cost modification for better purchasing.

Get listing of items for inventory, pricing

Categorize client discount percentage

We can do listing of all orders

We can get data from data collector

Page 11: RETAIL AND SERVICES

P O S I N V O I C I N GH o l d i n v o i c e , l o a d i n v o i c e f o r q u i c k s e r v i c e

R e p r i n t l a s t o r d e r

R e c a l l o r d e r s o f t h e d a y

Vo i d w i t h a r e a s o n , o r w i t h p e r m i s s i o n o n l y

O n a c c o u n t s a l e s o p t i o n

O p e n D r a w e r o p t i o n

D i s c o u n t o n i n v o i c e , D i s c o u n t o n i t e m , f r e e o n i n v o i c e o r o n i t e m ,

Te n d e r a u t o m a t i c w i n d o w f o r c a l c u l a t i n g c h a n g e t o b e p a i d t o c u s t o m e r s

A d j u s t a b l e i n v o i c e w i t h L o g o a n d s o c i a l m e d i a

E n d o f d a y r e p o r t t o k n o w t h e s a l e s o f d a y w i t h g r o u p l i s t i n g

K n o w i n g t h e s a l e s o f e a c h c a s h i e r

D e l i v e r y M o d u l e

P u r c h a s i n g

D a i l y Tr a n s a c t i o n

S t a t e m e n t s o f I t e m s , A c c o u n t s ( S u p p l i e r s , C u s t o m e r s , C a s h & E x p e n s e s )

I n v e n t o r y

S t o c k C o n t r o l

R e p o r t s a n d c h a r t s

Different levels of items classification (set, category, unit, brand, origin, suppliers, size, color, and family)

We can change unity code: kg, by piece

Item costs

Item three sales prices

FOB cost

Picture for item

Original barcode or generating our own barcode series.

Putting quantity limit on items

Putting VAT on item / adding VAT on Total, Adding TVA including the Total

Changing currency and update the prices according to the new rate

We can track items quantities according to locations/branches.

Printing labels and thermal barcode is included

We can review sales price modification and cost modification for better purchasing.

Get listing of items for inventory, pricing

Categorize client discount percentage

We can do listing of all orders

We can get data from data collector

Page 12: RETAIL AND SERVICES
Page 13: RETAIL AND SERVICES

W h e n i t c o m e s t o g r o w i n g y o u r b u s i n e s s , l e t d a t a b e y o u r g u i d e . I f y o u c a n y o u t u r n d a t a f r o m r e p o r t s i n t o a c t i o n a b l e e ff o r t s t h a t d r i v e p r o fi t s , t h e n y o u h a v e a r e c i p e f o r s u c c e s s .

B e p r o a c t i v e , n o t r e a c t i v e . K n o w i n g w h a t ’ s h a p p e n i n g i n y o u r s t o r e w h e n i t h a p p e n s i s f a r m o r e e ff e c t i v e t h a n l e a r n i n g a b o u t i t w e e k s l a t e r — w h e n t h e d a m a g e i s a l r e a d y d o n e .

R E P O R T S A N D A N A LY T I C S

R E A L - T I M E D ATA

K n o w y o u r b e s t - s e l l i n g i t e m s f r o m d e a d s t o c k . L o w i n v e n t o r y a l e r t s , r e o r d e r r e p o r t s , a n d i n v e n t o r y v a l u e r e p o r t s w i l l h e l p y o u k e e p t i g h t e r i n v e n t o r y c o n t r o l s .

I N V E N T O R Y R E P O R T S

E v a l u a t i n g e m p l o y e e p e r f o r m a n c e s t a r t s w i t h s o l i d r e p o r t i n g . F r o m s h i f t d e t a i l s t o l a b o r c o s t s , e m p l o y e e r e p o r t s s h o u l d b e m o r e t h a n e n d o f d a y r e p o r t .

E M P L O Y E E R E P O R T S

W h o a r e y o u r l o y a l i s t s a n d y o u r o c c a s i o n a l s h o p p e r s ? W h a t a r e t h e y b u y i n g a n d h o w m u c h a r e t h e y s p e n d i n g ? C u s t o m e r r e p o r t s s h o u l d g i v e y o u a l l o f t h e s e a n s w e r s s o y o u c a n fi n e - t u n e y o u r m a r k e -t i n g e ff o r t s .

C U S T O M E R R E P O R T S

Page 14: RETAIL AND SERVICES

S T O C K & I N V E N T O R Y M A N A G E M E N TIncluded with the back office to make the inventory control effective and accurate

Qty in/out, Monthly and weekly

Quantities report

Stock adjustments

Live quantity deduction from the stock after the end of day

Knowing actual stock value by cost or by selling price

Filtering the stock report to specific branch, Set, Category, Unit, Brand, Origin, Supplier, Family

(should be previously created fields)

Page 15: RETAIL AND SERVICES
Page 16: RETAIL AND SERVICES

S TAT E M E N T O F A C C O U N T

G E N E R A L S E T T I N G S

Listing of statements for one account or many

Aging report for accounts

We can check according to specific date or specific period of the year or quarter

We can check pending order for any account

Adding Company Information

Adding Currencies

Set user’s permissions and Rights

Documents and Reports forms assigning

Setup Barcodes labels forms and layouts

Page 17: RETAIL AND SERVICES

A l t h o u g h a P O S s y s t e m i s a n e s s e n t i a l t o o l f o r a n y r e t a i l s t o r e , i t s h o u l d n ’ t b e t h e o n l y o n e y o u h a v e i n y o u r a r s e n a l .

T h e r e ’ s m u c h o v e r l a p b e t w e e n t h e d a t a a P O S s y s t e m c o l l e c t s a n d t h e d a t a y o u n e e d f o r a c c u r a t e b o o k k e e p i n g . W h y n o t i n t e g r a t e t h e t w o a n d s a v e y o u r s e l f h o u r s i n r e c o n c i l i a t i o n ?

I N T E G R AT I O N S

A C C O U N T I N G S O F T W A R E

E m a i l m a r k e t i n g i s a v i a b l e s t r a t e g y f o r a n y r e t a i l e r . F o r e v e r y $ 1 s p e n t o n e m a i l m a r k e t i n g , t h e a v e r a g e R O I i s $ 4 4 . S t a r t c u r a t i n g y o u r e m a i l l i s t t o d a y.

E M A I L M A R K E T I N G

F r o m b r i c k s t o c l i c k s . E v e r y b r i c k a n d m o r t a r s t o r e n e e d s t o h a v e a n o n l i n e s t o r e i f t h e y w a n t t o c o m p e t e w i t h c o n s u m e r d e m a n d s o f o m n i c h a n n e l s h o p p i n g .

E C O M M E R C E P L AT F O R M

A s m o r e c u s t o m e r s p r e f e r t o p a y w i t h c r e d i t o r d e b i t c a r d s , m a k e s u r e y o u r P O S s y s t e m h a s i n t e -g r a t e d c r e d i t c a r d p r o c e s s i n g o r i t w e l l m a n a g e s t h e i r t r a n s a c t i o n s i n a v e r y e ffi c i e n t w a y s .

P AY M E N T P R O C E S S I N G

Page 18: RETAIL AND SERVICES
Page 19: RETAIL AND SERVICES

E - C O M M E R C E W E B S I T EUse online E-Commerce website to empower your business with a robust retail solutionControl and manage every aspect of your business, from an all-in-one retail CreoPos solution

Automatically sync your existing inventory from CreoPos to your website or other way around.S Y N C E X I S T I N G C ATA L O G

Select the CreoPos inventory you want to appear on your website (or E-commerce) store, whether that’s your entire range of products or select products from your outlets.

S E L E C T S Y N C O P T I O N

Any orders placed in website will be immediately synced to CreoPos. Your staff can manage both in-store and online orders using CreoPos’s sales dashboard.S Y N C O R D E R S

Existing user profile updates and new user accounts are sync’d from CreoPos to your website and vice-a-versa

C U S T O M E R P R O F I L E S

A centralized inventory and catalog means no more double entry. Easily add, update or remove an item using CreoPos and changes are instantly reflected in your website

R O B U S T P R O D U C T M A N A G E M E N T

CreoPos keeps accessible data sync log. If something fails to sync, simply check the log to see what failed and why. The log lets you zero in on the information that you require to fix broken data

D E TA I L E D S Y N C L O G

Sales, purchases, inventory take or any other transaction will instantly update inventor on both platforms

S E A M L E S S I N V E N T O R Y

With complete sales integration, use CreoPos’s sales reporting to gain insights into both in-store and online sales

A N A LY T I C S

Getting started with your website Pos integration is easy. Simply link your online store with CreoPos, customize your settings and that’s it!

G E T S TA R T E D I N M I N U T E S

E-Commerce POS integration is free and available to all Creo retailers with active subscription.

A B S O L U T E LY F R E E

Page 20: RETAIL AND SERVICES

C u s t o m e r l o y a l t y d o e s n ’ t j u s t h a p p e n , i t ’ s e a r n e d . C r e a t i n g a m e m o r a b l e d i n i n g e x p e r i e n c e a n d e x c e p t i o n a l d i s h e s a r e o n l y p a r t o f t h e e q u a t i o n . C u s -t o m e r s n e e d t o f e e l v a l u e d a n d a p p r e c i a t e d t o k e e p c o m i n g .

R e w a r d l o y a l c u s t o m e r s a n d k e e p t h e m c o m i n g b a c k f o r m o r e . C r e a t e s p e c i a l o ff e r s a n d i n c e n t i v e s w i t h a c u s t o m e r l o y a l t y p r o g r a m t o d r i v e r e p e a t b u s i -n e s s .

C U S T O M E R L O YA LT Y

L O YA LT Y P R O G R A M

A c c e p t i n g g i f t c a r d s i s a n o - b r a i n e r . O n a v e r a g e , c o n s u m e r s s p e n d 2 0 p e r -c e n t m o r e t h a n t h e v a l u e o f t h e g i f t c a r d a n d r e s t a u r a n t g i f t c a r d s a r e t h e m o s t p o p u l a r t y p e o f g i f t c a r d t o g i v e .

G I F T C A R D S

M a k e y o u r l o y a l c u s t o m e r s f e e l l i k e r o y a l t y. G i v e t h e m fi r s t a c c e s s t o s p e -c i a l e v e n t s a n d p r o m o t i o n s .

S P E C I A L E V E N T S A N D P R O M O T I O N S

Page 21: RETAIL AND SERVICES
Page 22: RETAIL AND SERVICES

T E C H N I C A L F E AT U R E S O FC R E O P O S S O F T W A R E

Compatible with the Data Collector

Compatible with the Bar code Systems

Compatible with the Vat system

he possibility of knowing details of previous sales to customers in terms of prices and quantities

The user can create a backup copy (Back up) for company information and retrieval of specific information, including a modern way

Page 23: RETAIL AND SERVICES

C O M PAT I B L E D E V I C E SBarcode Reader

Barcode Printer

Data Collector

Touch Screen

Thermal printers

Cash drawers

Magnetic card reader

Price checkers

Customers screen (TFT or Dual screen)

IPAD, ANDROID devices

Visa / Mater cards Pin pad devices

Caller ID

CCTV solutions for cashiers’ counters

Page 24: RETAIL AND SERVICES

H A R D W A R E C h o o s i n g t h e r i g h t p o i n t o f s a l e e q u i p m e n t f o r y o u r v e n u e c a n s e e m l i k e a d a u n t i n g t a s k a t fi r s t . W i t h s o m a n y P O S d e v i c e s t o c h o o s e f r o m , i t ’ s h a r d t o k n o w w h a t ’ s b e s t s u i t e d t o y o u r v e n u e ’ s n e e d s . T h a t ’ s w h y a t C r e o w e t r y t o m a k e i t a s s t r a i g h t f o r w a r d a s p o s s i b l e .

Yo u c a n s e l e c t P O S e q u i p m e n t f r o m a r a n g e o f h a r d w a r e b u n d l e s d e -s i g n e d t o s u i t v e n u e s j u s t l i k e y o u r s , o r y o u c a n p i c k o u t s i n g l e i t e m s y o u n e e d d e p e n d i n g o n y o u r v e n u e ’ s r e q u i r e m e n t s .

W i t h y e a r s o f e x p e r i e n c e w o r k i n g i n t h e i n d u s t r y , w e h a v e s o u r c e d w h a t w e t h i n k i s t h e b e s t h a r d w a r e e q u i p m e n t f o r a n u m b e r o f v e n u e t y p e s . We o ff e r t h e t o u g h e s t , c o m m e r c i a l - g r a d e h a r d w a r e t o k e e p y o u r v e n u e r u n n i n g .

Page 25: RETAIL AND SERVICES

W E O F F E R T H E B E S T P R O D U C T S W I T HT H E B E S T P R I C E S F O R Y O U R B U S I N E S S

C R E O H A R D W A R EI S Q U A L I T YH A R D W A R E

Page 26: RETAIL AND SERVICES

A L L I N O N E P CC r e o d e m a n d s t h e b e s t f r o m o u r

p o i n t o f s a l e a l l i n o n e p c w i t h a

t o u c h s c r e e n . I t ’ s t h e i d e a l s o l u t i o n

f o r c o u n t e r s , b a r s , s e r v i c e a r e a s

a n d k i t c h e n s .

Page 27: RETAIL AND SERVICES

T H E R M A L P R I N T E RT h e r m a l P O S p r i n t e r s a r e u s e d f o r

p r i n t i n g c l i e n t r e c e i p t s , c o u p o n s ,

g i f t c e r t i fi c a t e s , b a r o r d e r s a n d

m a n y o t h e r a p p l i c a t i o n s w h e r e

q u i c k p r i n t i n g i s r e q u i r e d .

Page 28: RETAIL AND SERVICES

C A S H D R A W E RT h e c a s h d r a w e r i s f o r q u i c k s e r v i c e e n v i r o n -

m e n t s t h a t r e q u i r e c a s h i e r s t o k e e p t h e m o n e y

l o c k e d u p a n d s e c u r e . T h e c a s h d r a w e r c a n b e

c o n n e c t e d d i r e c t l y i n t o o u r 1 5 ” P O S f o r m o r e

c o n t r o l l i k e o p e n i n g a n d c l o s i n g t i m e s t a m p s .

O u r c a s h d r a w e r s c o m e i n s t a n d a r d s i z e s a n d c a n

a l s o b e m a d e i n t o a n y c u s t o m s i z e y o u r e q u i r e .

Page 29: RETAIL AND SERVICES

B A R C O D E T H E R M A L P R I N T E RT h e b a r c o d e t h e r m a l p r i n t e r u s e s l a b e l s f o r f o o d

a n d /o r d r i n k s t h a t r e q u i r e s t i c k i n g e s s e n t i a l

i n f o r m a t i o n . F o r e x a m p l e , i f y o u s e l l a c e r t a i n

b e v e r a g e o r p r e - p a c k a g e d f o o d s , y o u c a n p r i n t

l a b e l s t h a t d i s p l a y t h e n a m e , d e s c r i p t i o n , p r i c e ,

b a r c o d e & m a d e / b e s t b e f o r e d a t e s .

Page 30: RETAIL AND SERVICES

B A R C O D E S C A N N E RB a r c o d e s c a n n e r s a r e f o r e n v i r o n m e n t s t h a t

s e l l b a r c o d e d i t e m s .

Page 31: RETAIL AND SERVICES

T h e c a s h d r a w e r i s f o r q u i c k s e r v i c e e n v i r o n -

m e n t s t h a t r e q u i r e c a s h i e r s t o k e e p t h e m o n e y

l o c k e d u p a n d s e c u r e . T h e c a s h d r a w e r c a n b e

c o n n e c t e d d i r e c t l y i n t o o u r 1 5 ” P O S f o r m o r e

c o n t r o l l i k e o p e n i n g a n d c l o s i n g t i m e s t a m p s .

O u r c a s h d r a w e r s c o m e i n s t a n d a r d s i z e s a n d c a n

a l s o b e m a d e i n t o a n y c u s t o m s i z e y o u r e q u i r e .

O R B I T B A R C O D E S C A N N E RO r b i t B a r c o d e s c a n n e r s a r e f o r e n v i r o n m e n t s

t h a t s e l l b a r c o d e d i t e m s .

Page 32: RETAIL AND SERVICES

E L E C T R O N I C S C A L ED i g i t a l s c a l e s a r e f o r e n v i r o n m e n t s t h a t s e l l

i t e m s b y w e i g h t . P l a c e t h e i t e m o n t h e s c a l e a n d

t h e P O S w i l l a u t o m a t i c a l l y p u l l t h e w e i g h t i n f o r -

m a t i o n f r o m t h e s c a l e , m u l t i p l y i t b y i t s r a t e

a n d a d d i t t o t h e r e c e i p t .

Page 33: RETAIL AND SERVICES

C U S T O M E R S U P P O R T

E M A I L A N D C H AT S U P P O R TF o r m e r c h a n t s w h o h a v e a s i m p l e q u e s t i o n o r w o u l d r a t h e r s p e l l o u t t h e p r o b l e m ( l i t e r a l l y ) ,

e m a i l a n d c h a t s u p p o r t a r e g r e a t p l a t f o r m s t o l e v e r a g e f o r q u i c k r e s p o n s e s .

T h e f u t u r e i s u n p r e d i c t a b l e , b u t s u p p o r t f r o m y o u r p o i n t o f s a l e p r o v i d e r s h o u l d n ’ t b e .

I n d e p e n d e n t b u s i n e s s o w n e r s n e e d a d e p e n d a b l e P O S c o m p a n y t h a t ’ s t h e r e f o r t h e m 2 4 / 7

— n o t j u s t 9 t o 5 .

P H O N E S U P P O R TN o t h i n g b e a t s t h e c o m f o r t o f k n o w i n g h e l p i s j u s t a p h o n e c a l l a w a y. Ta l k i n g t h r o u g h a

q u e s t i o n i s s o m e t i m e s t h e q u i c k e s t , m o s t e ff e c t i v e p r o b l e m - s o l v i n g m e t h o d .

P O S T R A I N I N GT h e b e s t r e t a i l P O S s y s t e m s w i l l h a v e a n a b u n d a n c e o f o n - d e m a n d r e s o u r c e s s u c h a s

v i d e o s , d o c u m e n t a t i o n , o r w e b i n a r s t h a t c o v e r e v e r y t h i n g a b o u t y o u n e e d t o k n o w a b o u t

h o w t o u s e t h e P O S s y s t e m .

Page 34: RETAIL AND SERVICES

I N S TA L L AT I O N , T R A I N I N G A N D S U P P O R T PA C K A G EW H E N I M P L E M E N T I N G O U R S Y S T E M

S e t u p w i l l i n c l u d e : f u l l d a t a e n t r y, l i n k i n g a l l t h e c l i e n t c o m p u t e r s t o o n e d a t a b a s e o v e r t h e m a i n s e r v e r , a s s i g n i n g u s e r r i g h t s a n d p e r m i s s i o n s , c r e a t i n g a n d d e s i g n i n g f o r m s f o r i n v o i c e s , d e l i v e r y, r e c e i p t / p a y m e n t v o u c h e r s w i t h c o m p a n y l o g o .

Tr a i n i n g w i l l i n c l u d e : h a n d o n a l l t h e f e a t u r e s o f o u r p r o g r a m w i t h e x a m p l e s a n d t e s t s b e f o r e f u l l y i n t e g r a t i n g t o o u r s o f t w a r e , a n d e n s u r i n g t h a t a l l t h e f u n c t i o n a l i t i e s a r e b e i n g w e l l e x p l o r e d a n d w e l l u s e d i n t h e r i g h t w a y a f t e r t h e m i g r a t i o n t o o u r s o f t w a r e .

T h e 1 y e a r s u p p o r t w i l l i n c l u d e : r e m o t e s u p p o r t t h r o u g h b u i l t i n t e a m v i e w e r s o f t w a r e o r o n c a l l s u p p o r t i n c a s e o f e m e r g e n c i e s t o r e p a i r s y s t e m e r r o r s , m i s u s e l e a d i n g t o s y s t e m i n s t a b i l i t y , b a c k u p r e t r i e v a l a n d s y s t e m u p d a t e s .

T h e s u p p o r t w i l l c o v e r S o f t w a r e p r o b l e m s d u r i n g a w h o l e y e a r s t a r t i n g f r o m t h e d a t eo f f u l l s e t u p f o r t h e S o f t w a r e .

Page 35: RETAIL AND SERVICES
Page 36: RETAIL AND SERVICES

V i s i t u s a t o u r o ffi c e , c o n t a c t u s v i a e m a i l , o r g i v e u s a c a l l a n y t i m e

H e a d O ffi c e B D D 1 2 9 4 B e r y t e c h b u i l d i n g B e s h a r a K h o u r y B e i r u t , L e b a n o n

S o c i a l M e d i a w w w. i n s t a g r a m . c o m /c r e o _ s y s t e m s w w w. f a c e b o o k . c o m / C r e o s y s t e m s . n e t

C O N TA C T U S

C o n t a c tTe l + 9 6 1 7 0 9 6 9 4 9 0 E m a i l h e l l o @ c r e o - s y s t e m s . n e tWe b w w w. c r e o - s y s t e m s . n e t

Page 37: RETAIL AND SERVICES