LESLIE A. JONES, MS, CSM Virginia, USA

202.631.3464 leslieandersonjones@gmail.com

DYNAMIC, EFFECTIVE PROJECT MANAGER

KNOWLEDGE AREAS

Project Management Stakeholder Communications Technical Writing

Gov. Contracting Risk Management Scheduling

Meeting Facilitation Process Improvement Relationship Mgmt.

CMMI Development Quality Management FDA EPLC

PROFESSIONAL EXPERIENCE

Project Manager, Certified SCRUM Master, Technical Writer 01/2011 – Current

Chickasaw Nation Industries Professional Services (CNIPS) Rockville, MD

Project Manager and Certified SCRUM Master for an FDA project developing enhancements for a critical IT system that gathers and helps store federally mandated and voluntary device incident reports from the US clinical healthcare industry to help "...identify, understand, and solve problems with the use of medical devices.”

http://www.fda.gov/MedicalDevices/Safety/MedSunMedicalProductSafetyNetwork/default.htm

Manage team and project activities via Agile SCRUM methodology.

Perform twice-monthly Sprint Planning. Track daily actuals. Facilitate and participate in daily SCRUM meetings.

Track and manage project risks, issues, and action items to closure.

Compose and deliver client and company project reports.

Manage project's budget, schedule, estimates, and actuals.

Compose and edit IT development documentation, including user guides. Compose and deliver Enterprise Performance Life Cycle documentation. Manage project's SharePoint site.

Promote client relationships. Serve as Outreach Coordinator for hospital participation in part of the FDA's MedSun program.

Adhere to CMMI and company Quality Management processes.

Solicit and secure healthcare facility participation at a national level in an IT improvement project.

Facilitate and participate in a study group of co-workers preparing to earn PMP certification.

Conceived of original idea for voluntary food drive. Initiate and run food drive twice a year. Develop theme, originate communications and rewards for participation. Gather and deliver food to the ACTS Food Pantry in Dumfries, VA. Delivered over 300 pounds of food over time so far.

Supported the FAERS system maintenance contract, a critical FDA IT system that manages adverse event and medication error reports submitted to the FDA. The system supports the FDA's post-marketing safety surveillance program for drug and therapeutic biologic products.

Provided project management support for process improvement, creation and coordination of IT development documentation, and CMMI compliance.

Worked with FAERS IT development and testing teams to standardize processes and documentation.

Drove change management for team adoption of CMMI processes.

Facilitated system release stage gates, including gathering and incorporating stakeholder feedback on project documentation, and creating and presenting the final results presentation.

Technical writer on three FDA projects for IT systems that manage medical data for the purpose of public safety.

Authored, edited, produced, and delivered full suites of documentation for systems development according to the EPLC and agency guidelines and policies.

Edited and produced proposals for company development.

Directed one junior-level technical writer.

Technical Writer 07/2010 – 12/2010

Independent Contractor Washington, DC

Partnered with Computer Sciences Corporation (CSC) to document over 35 standard operating procedures, system administration guides, and other systems documentation for a federal integrated data analysis system for the Millennium Challenge Corporation (MCC).

Authored, edited, produced, and managed online and hard-copy versions of the agency’s information technology standard operating procedures and system administration guides for networking, server, troubleshooting, and help desk operations.

Edited and produced a knowledge gap analysis, system hardware description, system configuration, administrator’s guide, help desk escalation guide, system growth and performance documents, among others.

IT Communications Specialist 11/2004 – 11/2008

Econometrica, Inc. Bethesda, MD

Contractor for the Federal Motor Carrier Safety Administration (FMCSA), U.S. Department of Transportation. Received two departmental awards for high-quality work and positive attitude.

Worked with change management team, upper management, nationwide stakeholders, IT support group, and Federal employees to successfully promote and gain stakeholder buy-in for FMCSA’s IT modernization program—a multi-year effort.

Helped conceive, write, and edit communications strategies for the modernization program.

Conceived and produced highly anticipated monthly marketing posters to create visibility and accountability for monthly IT activities.

Conceived, authored, designed, and produced content for a variety of communication mediums, including three separate monthly IT newsletters, web pages, promotional brochures, and presentations for IT workshops and seminars.

EDUCATION AND TRAINING

Certified SCRUM Master cPRIME McLean, VA

Certificate, CMMI for Development

LEADING EDGE Reston, VA

Certificate, SharePoint for Power Users ONLINE, Triangle, VA

Master of Science, Technical Communication

NORTH CAROLINA STATE UNIVERSITY Raleigh, NC

Bachelor of Science, Philosophy and Psychology double major

GUILFORD COLLEGE Greensboro, NC

Leslie A. Jones 04.26.2015

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