CAREER OBJECTIVE:

Versatile Customer Service and Administrative Professional offering over 15 years of experience in customer interaction, management, and retail sales, in pursuit of a position where my skills are utilized in the Graphic Design Industry. Willing to relocate.

QUALIFICATIONS:

Customer Service Professional MS Office (Word, Excel, PowerPoint,

Project) Capable of managing a crew Virtual Intern Manager Photoshop Illustrator Mac/Pc/Desktop/Laptop/other

Knowledgeable in front office operations Administrative Assistant Retail Sales Project Management 3DS Max Aftereffects/Premiere Pro InDesign

PROFESSIONAL EXPERIENCE:

GOOGLEJETS 2014 - 2015

Intern Manager/Administrative Assistant Atlanta, GA

Content Manager in WordPress Website Developer in WordPress Project Management for building new websites Marketing through Social Media blogging/Email Marketing through MailChimp Interviews interns for ten different job descriptions Trains interns in each of their job sets. Virtual training through e-conference and teamviewer Graphic Artist for Logos/Picture touch ups/picture manipulation Copywriter for articles/advertisements/webpage content

GOOGLEJETS 2014 - 2014

Internship Atlanta, GA

WordPress/MailChimp/Smartsheet/Evernote/Hootesuite/Managing Intern training Google Drive/ Google Drive Applications Writing job descriptions for intern positions Virtual meetings/Training sessions Skype Editor Copywriter

WAL-MART 2011 - 2014

Sales Associate/ Cashier Commerce, GA

Use cash register to complete multiple types of transactions (cash, credit card, gift card, money order, and check) Process product returns and exchanges and restocked merchandise Stock shelves with inventory including damaged goods Assist in various departments when needed

Mailing Address: 190 Northwood Circle Colbert, GA 30628 706.206.6244 zodiacdesignzac@gmail.com

AMY M. CLEMENS

Resolved customer complaints to their satisfaction while complying with company policies Department reset for holiday sales Called in for extra shifts Requested to work for Black Friday sales

WAWA, INC. 2003 - 2011

Shift Manager Colmar, PA

Developed the work schedules of employees according to staffing needs Trained employees on proper training procedures to avoid injury Maintained adequate food temperature for deli in accordance with health department regulations Organized travel arrangements and event planning Organized Charity drives and events for the store Volinteered to cover for other stores when short handed Requested to run holiday shifts for my experience

EDUCATION/LICENSES:

ITT TECHNICAL INSTITUTE Duluth, Georgia

A.S. Degree in IT- VISUAL COMMUNICATIONS Graduated June, 2015 Duluth, Georgia

Pursing Bachalor’s Degree in Project Management Anticipated Graduation Date June, 2017

PENNBROOK SCHOOL Lansdale, PA

General Equivalency Diploma Awarded June, 2005

Accomplishments:

Served over 500,000 customers with excellent customer service Can change work style to fit a department of/position in a company Learns fast and works efficiently Have run successful charity events/fundraising Bakes, sews, writes, paints for fun Writing ficitional books for kids and teens Game Systems: Computer, Android phone, PS3, XBOX, XBOX 360, WII U, Gameboy Advance Played: Original Nintendo, arcade games, Sega Genisis, Atari Likes movies, anime, old cartoons, Asain dramas (so funny) Tendency to learns new things Studing a new language