Republic of Lebanon

The Council for Development and Reconstruction

Municipality of Tripoli

Cultural Heritage and Urban Development Project (P050529)

Resettlement Action Plan (RAP) for Stalls at Abou Ali River banks,

Tripoli, Lebanon

January 2012

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Table of Contents A. BACKGROUND .................................................................................................... 1

B. DESCRIPTION OF THE PROJECT ...................................................................... 1 C. POTENTIAL IMPACTS ........................................................................................ 3 D. OBJECTIVE OF THE RESETTLEMENT ACTION PLAN ................................. 4 E. SOCIOECONOMIC STUDIES RELATED TO THE AFFECTED

POPULATION ........................................................................................................ 4

F. IDENTIFICATION OF ELIGIBLE BENEFICIARIES ......................................... 5 G. LEGAL AND INSTITUTIONAL FRAMEWORK................................................ 6 H. ENTITLEMENTS ................................................................................................... 8 I. SITE SELECTION AND RELOCATION ............................................................. 9 J. COMMUNITY PARTICIPATION AND CONSULTATIONS ............................. 9

K. GRIEVANCE REDRESSAL PROCEDURES ..................................................... 10 L. IMPLEMENTATION SCHEDULE ..................................................................... 11

M. BUDGET .............................................................................................................. 11 N. MONITORING ..................................................................................................... 12

O. ANNEXES ............................................................................................................ 13

Annex 1 Ariel View of the area

Annex 2 Actual Location of stalls and flea markets

Annex 3 Actual distribution map of stalls flea markets

Annex 4 Photos of the actual market

Annex 5 Map of the new market

Annex 6 Map of the proposed identification numbers of kiosks

Annex 7 Map of the proposed identification numbers of stall

Annex 8 Original design of kiosks and stalls

Annex 9 Amended design of kiosks and stalls

Annex 10 Information pamphlet prepared by the municipality of Tripoli in 2008

Annex 11 Summarized chronological table for the implementation of the new vegetable

market’s study (04/10/2010)

Annex 12 List of beneficiaries in 2006

Annex 13 Letter of the Municipality of Tripoli including the final list of beneficiaries

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Cultural Heritage and Urban Development Project

Resettlement Action Plan

Relocation of Stalls and Flea Markets at Abou Ali River Banks

A. BACKGROUND

1. Lebanon has a rich and diverse culture inherited from the many civilizations that

existed on its territory. It is a small and highly urbanized country with 90% of its 4.5

million people living in urban areas. Most of Lebanon's internationally renowned cultural

heritage sites are found in the urban areas, including in the very cores of historic cities.

Due to pressures of modern development, postwar reconstruction and lack of means and

mechanisms for heritage site preservation, the unique built cultural heritage is suffering

from neglect and is progressively lost to modem constructions. Lebanon is also known

for its active cultural scene, full of events, festivals and exhibitions. However, the loss of

historic urban fabric and monuments in the secondary cities is threatening survival of

many traditions, skills and activities practiced in an authentic urban setting.

2. Little economic benefit is derived presently by local residents or municipalities from

the rich cultural assets that are found within their communities. Municipalities are not

able to program and implement infrastructure investments that would stimulate private

sector initiatives to create jobs and ensure an additional source of revenues coming from

fees, property and professional taxes levied on productive operation of rehabilitated and

re-used historic properties. Local commercial, social, and recreational activity is largely

marginal or irrelevant to the cultural heritage environment, resulting in a sense of

opposition between local socio-economic development needs and the heritage

preservation and tourism industry. Most tourism revenues are either captured by foreign

tour operators or by a small group of Beirut-based agencies and hotels.

3. Most archeological and historic sites are poorly presented with inadequate

information and orientation for the tourists. Often, they represent significant safety

hazards because of unstable or crumbling structures and unregulated circulation. They

also lack basic amenities, such as visitor parking lots, shaded areas, seating, and toilets.

In urban areas, the condition and access to cultural assets are further jeopardized by

traffic congestion, chaotic parking, omnipresence of solid waste and wastewater, and in

some cities, degradation of the coastal zones. Touristic accommodation of all types is

scarce. Despite rich culinary traditions, historic cores lack restaurants and cafes of all

grades where visitors can stop while moving in the old cities. Traditional activities and

artisan workshops are dispersed, poorly organized and promoted.

B. DESCRIPTION OF THE PROJECT

4. Against the above backdrop, the Lebanon Urban Development and Cultural Heritage

Project (Lebanon CHUD) has been under implementation with the following three main

components: (i) rehabilitation of historic city centers and urban infrastructure; (ii)

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archeological sites conservation and management; and (iii) institutional strengthening and

project management.

i. Component 1: Rehabilitation of historic city centers and urban

infrastructure. Activities under this component support the rehabilitation of the

historic centers and urban infrastructure of the cities of Baalbeck, Byblos, Saida,

Tripoli, and Tyre and the promotion of cultural sensitivity and cultural tourism

through: (a) upgrading and improving public spaces (such as streets, squares,

commercial “Souks” and residential areas) and infrastructure; (b) developing

conservation and management of classified monuments and historic buildings and

promoting their adaptive reuse; (c) supporting and developing productive and

commercial activities related to cultural heritage, and promoting and

communicating communication with and participation of local populations; (d)

rehabilitating the housing stock, including, inter alia, the construction and/or

rehabilitation of housing units for temporary occupancy or resettlement purposes;

(e) promoting the enforcement of zoning regulations defining historic city centers,

including the establishment of a rehabilitation and construction permit system; (f)

improving access to historic centers, traffic management and parking availability

and regulation; (g) protecting and enhancing landscaping of coastal and green

areas; and (h) carrying out technical and financial feasibility studies for urban

redevelopment.

ii. Component 2: Archeological Sites Conservation and Management. These

activities are taking place primarily in Baalbeck and Tyre, two of the main

archeological sites of Lebanon, both inscribed on the UNESCO World Heritage list.

Activities under this component support the conservation and management of

archeological sites through : (a) conducting a program of research, inventory and

documentation to the conservation and management of monuments and artifacts;

(b) improving protection and conservation of exposed surfaces and structures; (c)

improving landscaping, enhancing site protection and management and

rehabilitating and/or expanding site museums; (d) improving and developing site

presentation and visitor facilities, including the enhancement of visitor information

capacities and the design of audio-visual programs and cultural circuits; and (e)

preparing archeological studies.

iii. Component 3: Institutional Strengthening and Project Management. This

component includes the following complementary technical assistance and capacity

building activities: (a) strengthening the administrative and technical capacity of

the five municipalities by rehabilitating, developing, maintaining and managing

their historic centers; (b) reviewing the legal, regulatory and institutional

framework governing cultural heritage; (c) strengthening the Department of

Antiquities; and (d) supporting the Project Management Unit to strengthen its

capabilities in implementing the Project.

5. The CHUD project is co-financed by the World Bank, French Agency for

Development and Italian Cooperation and is implemented by the Council for

Development and Reconstruction (CDR). Under the project CDR will undertake a)

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construction of a platform above Abou Ali River, with the rehabilitation of both western

and eastern bank with the surrounding of Bortasi Mosque, b) reorganization of traffic

routes and parking areas, c) rehabilitation of public spaces, d) rehabilitation of building

facades) rehabilitation of the existing monuments.

C. POTENTIAL IMPACTS

6. The project component or activities that give rise to resettlement as per the World

Bank Operational Policy 4.12 results from Component 1: Rehabilitation of historic city

centers and urban infrastructure for the historic city of Tripoli. For Tripoli, the process

of rehabilitating the urban infrastructure, specifically for this case, the upgrading and

improving public spaces (streets, squares, commercial “souks” and residential areas) and

infrastructure works associated with improving access to historic centers, traffic

management will result in the relocation of a total 258 unlicensed stalls (vendors of

various wares) located in three places in Tripoli: the Eastern Bank of the Abou Ali River,

the bridge and the West Bank of Abou Ali River (see Annex I, Ariel view). The specific

current location of the clusters of stalls is as follows:

a) 136 stalls are located in three area on the river’s eastern bank (specifically76 stalls

on the road, 34 on the sidewalk of the river bank and 26 at the façade if the

buildings located on the eastern bank;

b) 57 stalls are located on the river’s western bank;

c) 11 stalls are located at the two connection bridges which will be part of the newly

constructed platform above the Abou Ali River in the center of the old city of

Tripoli-Lebanon; and

d) A total of 54 mobile vendors are present who do not have own physical structures

but they work in the fixed location on a daily basis.

7. Relocating the above population as per this resettlement plan is necessary to achieve

project objectives, which include the rehabilitation of the western and eastern banks of

the Abou Ali river to help gain access to facades of the historical buildings along the

river, and also link both parts of the old city, and the implementation of the new traffic

plan within the old city. The Cultural Heritage and Urban Development (CHUD) project

will help create economic, social and recreational activities. The project determined that

there were no alternatives to moving the adversely affected population (in this case, the

unlicensed vendors). It should also be mentioned that the Abou Ali River is a highly

polluted area in the Old City where stalls and flea markets dump their unused products

like shoes, vegetables, fruits and waste in the river. The presence of stalls and flea

markets along the facades of the buildings in the neighborhood of Abou Ali River

currently blocks the entrances and thereby access to historical buildings thereby

obstructing the project’s restoration and cultural heritage objectives (see Annex 1). But

in addition, the adverse environmental effects caused by the current functioning of the

vendors have also been recognized and will be addressed through environmental

mitigation measures of this project.

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D. OBJECTIVE OF THE RESETTLEMENT ACTION PLAN

8. The RAP identifies all the impacts on the residence, economic activities and assets

caused by the relocation of the unlicensed vendors. The RAP identifies people affected

by the project, describes the nature and scale of the impacts, identifies the mitigation

measures to be taken and specifies the legal and institutional framework responsibilities

that, together, will ensure that all losses incurred by the relocation of the unlicensed

merchants are fully compensated and do not face any kind of diminution of livelihoods or

assets. In this specific case, it is expected that the livelihoods of the affected peoples (in

this case, vendors/merchants) should be able to reestablish their enterprise elsewhere in

an equivalent property of their choice, and to cover all associated costs including lost

time. The provisions of the RAP are to ensure that livelihoods are not affected as a

consequence of the project and that in fact, through specific design measures, the

livelihoods of all affected peoples is improved compared to pre-displacement levels.

E. SOCIOECONOMIC STUDIES RELATED TO THE AFFECTED

POPULATION

9. Location and Historical Context. Numerous studies since project inception (with

subsequent updates) have been carried out to understand that standard characteristics of

the vendor population that will be relocated. This specific project location is an area

surrounding the Abou Ali River, with a high population density (461 persons/hectare1)

but with levels of income (350,000 L.L. to 500,000 L.L per month). The area includes

historical and cultural monuments such as Saint Giles Castle, Khan el-Khayyateen, Khan

el-Askar, Khan el-Arasat, Tahounet el-Rifi, Souk el-Kameh, among others. The

combination of high population density offers good economic opportunities for small

businesses such as the affected population and it is expected that as a result of the project,

an increase in revenue through tourism and other means will follow for the community at

large.

The arrival of the most of the unlicensed vendors follows the aftermath of the 1958 flood

whereby the government constructed an 18 meter wide concrete road and a 22 meter wide

avenue which divided the old city in two parts. This created an opportunity for many to

take advantage of the newly constructed public spaces by reserving areas to display and

promote their products. Over time, stalls were extended and vendors encroached upon

public spaces for the sale of goods.

10. Description of affected population. As mentioned above, the vendor stalls are

located at the eastern and western banks of the Abou Ali River. These stalls extend from

the surrounding of Bortassi Mosque at the main entrance to the old Souks downstream to

the intersection of Souk el Kameh (see Annex I). In 2008-2009, they extended to the

Tebbaneh-Zehriyyeh intersection at the eastern bank. In addition, stalls are also located at

the three bridges that connect the western to the eastern bank of Abou Ali River.

1 Population density study , Deran Harmandiyan, Union of Municipalities of Al Fayha’a. 2002

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The affected population consists of vendors selling a variety of goods in a crowded

market setting. In the eastern bank, the vendor population mainly consists of vegetable

and fruit vendors, though the sale of other merchandise including like sale of clothes,

used shoes, household decorative items can also be found. In the Eastern Bank of the

River, there are three rows of stalls: one adjacent to the physical building facade (the

Souwayka area), the second row located on the sidewalk and the third row adjacent to the

second row and occupying part of the eastern road of the river.

For the vendors located on the Western Bank of the Abou Ali River, much of the wares

consist of secondhand shoes, used clothing, kitchen supplies and vegetables. Here as

well, the vendors are located in three rows: one adjacent to building facades, the second

on the sidewalk of the buildings, and the third at the river’s west bank sidewalk. The

second and the third row are separated by the existing four lane road.

11. Land Tenure and Legal Status of Vendors. The land of the on which the vendor

stalls and flea markets are located is government property. The vendors are loosely

organized as being members of a syndicate or operate independently. In 1996, a

syndicate of vendors (both mobile and with fixed establishments) was created in

coordination with the Municipality. Surveys and other means of data collection has

established that most of the affected population belongs to this syndicate which is a

means of organizing and creating rules for the operation of these merchants. Those who

are not affiliated to the syndicate occupy approximately 15% of the river banks and

access roads. For the RAP process, consulting with leaders of the syndicate was a key

means of eliciting the participation and also the voice of the affected population. This

RAP covers vendors who are both fee paying syndicate and also non syndicate members.

For the purposes of this RAP, there are no differences in compensation between

syndicate and non syndicate members.

F. IDENTIFICATION OF ELIGIBLE BENEFICIARIES

12. Towards identifying the affected persons eligible for project benefits, three census

surveys were conducted:

a) An initial survey of the vendor population was undertaken in August 2005 by a

consultant firm Debs, Tabet, Rajab for the preparation of the preliminary design

of the platform. This census covered the area from Bortassi mosque to Tebbaneh-

Zehriyyeh intersection. The consulting firm is known for its proficiency and

knowledge in similar studies and in the area of Tripoli. In addition it was selected

based on World Bank procurement procedures.

b) An official government census was conducted in June 2006 by the Municipality

of Tripoli together with the PMU covering the eastern bank of the river and the

two connection bridges located in the designed area of the platform. The June

2006 is considered as the official census and therefore is the formal cut-off date

for the project. A list of 258 project affected persons (PAP) was established.

c) In May 2007, the CDR conducted a follow up census survey to validate the 2006

data. This also covered the Eastern Bank of the Abou Ali river, the two

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connection bridges, and also included a part of the Western River Bank since

many stalls had moved to this location. This survey reconfirmed the PAP list.

The data collection for the census towards developing the eligibility list is based on the

following sources: a) the vendors or merchants themselves (the affected population); b)

area residents; c) confirmation from the syndicate of stalls’ vendors and flea markets, d)

key informants (including long term residents such as the elderly people and persons with

knowledge, such as the Tripoli Mayor) in the Old City. The local government has

endorsed this number. This is documented in a letter received by the CDR from the

Municipality of Tripoli on April, 16th 2010.

13. Characteristics of beneficiaries of stalls and flea markets. The available

information based on the 2005 survey reveal that beneficiaries are usually self dependent.

Each stall or flea market has one owner except those who are located on the Abou Ali

River banks and who rent their daily location to other local residents or foreigners.

Usually the rent ranges from 5$ to 10$ per day depending on the location of the stall.

All vendors earn between 350,000 L.L. and 500,000 L.L per month (230$ to 330$ per

month); usually they earn during the festive months of Ramadan, el-Eid, Christmas, etc).

Data reveal that less than 5% of the vendors are women, the average age is 45 years, and

about 80% of them are vegetables vendors.

14. Stall description. At present, the stalls surface ranges from 1.5 to 3 m² (see Annex I)

depending on the goods on sale; each stall is about 2 to 2.8 meter high with 4 to 6

drawers to stock the products. In general stalls have a roof made of used wood panels or

steel plates. Many stalls are linked to each other to form a large row for displaying goods.

The rows are separated by 1 to 1.2 meter passage, resulting in a dimmed non aerated area.

Thus, the surrounding areas of stalls are perceived by the locals and the users as an

unpleasant environment. The flea market area varies from 1 m² to 1.75 m² and display

area is about 0.75m³.

15. Vulnerable groups. The vulnerable groups comprise two categories: a) children and

adolescents below the age of 16 and compelled to work due to poverty (field work

observations reveal that the number of children is approximately seven; two of them are

below the age of 12); and b) women (there are two widows who are vendors and part of

the eligible population). The Project Management Unit in the CHUD Project is in touch

with NGOs addressing the issue of child labor in Lebanon in order to develop a

communication campaign to educate the general population in the Tripoli area on child

labor issues including to specifically seek solutions pertaining to any child workers that

might be found on the project locale and beyond.

G. LEGAL AND INSTITUTIONAL FRAMEWORK

16. Expropriation and financial compensations. This RAP does not include any

expropriation of lands and no financial compensations are provided. The only Lebanese

legal framework that will be applied is the 1991 Tenancy Law. A contract will be signed

between the Municipality and the PAPs which are valid for three years and is renewable.

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This contract will define the location of the stall and the PAPs right to this stall. It will

also define the operations of the new vegetable market (also called platform) and user

obligations (related to hygiene, garbage disposal, security issues, maintenance etc). Upon

the completion of works, the Municipality will be responsible for the management and

maintenance of the new vegetable market.

17. The Council for Development and Reconstruction (CDR). The CDR is a public

institution that was created in 1977 in partial replacement of the Ministry of Planning, to

be the Government unit responsible for reconstruction and development. CDR has

unprecedented powers to avoid any administrative routine that could slow down the

reconstruction process, especially in the financial field. It is financially and

administratively independent, and directly affiliated to the Council of Ministers (CoM).

18. World Bank Operational Policy 4.12. The main objectives of the Bank's policy on

Involuntary Resettlement and Land Acquisition (OP 4.12) are as follows:

a) Involuntary resettlement should be avoided where feasible, or minimized,

exploring all viable alternative project designs.

b) Where it is not feasible to avoid resettlement, resettlement activities should be

conceived and executed as sustainable development programs, providing

sufficient investment resources to enable the persons displaced by the project to

share in project benefits.

c) Displaced persons should be meaningfully consulted and should have

opportunities to participate in planning and implementing resettlement programs.

d) Displaced persons should be assisted in their efforts to improve their livelihoods

and standards of living or at least to restore them, in real terms, to pre-

displacement levels or to levels prevailing prior to the beginning of project

implementation, whichever is higher.

19. The Lebanese institutions involved in the process of resettlement are the

Municipality of Tripoli, the Council for Development and Reconstruction (CDR), the

vendor’s Syndicate and a four person committee assigned by the Municipality to follow

up on the implementation of the RAP. On this committee, the key agencies will be

represented, including the Municipality and the Syndicate).

20. The Municipality Council of Tripoli issued a letter addressed to the CDR on 16

November 2011, to form a committee of 4 members that would follow up on the

Resettlement Action Plan for kiosks and flea markets at Abou Ali River banks.

The role and responsibility of the Committee includes:

a) coordinating with the President of the syndicate in order to secure a written

agreement on the stall and kiosks design

b) following-up on the final list of resettlers

c) Following-up on the resettlement process to the new market.

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H. ENTITLEMENTS

21. The 258 PAPs at Abou Ali River banks and two connection bridges are entitled to

the RAP. The cut-off date is the 2006 census.

The municipality is committed to resettle the approved 258 PAPs listed in the census (see

Annex 12) to the designated area on the platform. The basic principles of the relocation

process are: a) each PAP is entitled to have one stall registered under his/her name

according to a rent agreement signed between the PAP and the municipality as per the

Lebanese Laws, and b) the rent value will cover the maintenance and operation of the

platform. The Municipal Council is responsible for determining a minimal rent amount to

cover some of the costs associated with the operation of the platform. This however will

be based on preliminary discussions with the vendors’ representatives and an assessment

of the operational costs of the platform.

22. The beneficiaries will move to a new vegetable market located above the Abou Ali

River. This site is adjacent to where the vendors are currently located. The new vegetable

market will have kiosks and stalls to be managed by the Municipality. A major advantage

of this Project is the legalization of all unlicensed vendors. A contract will be signed with

the local authority represented by the Municipality of Tripoli. The duration of the

contract is for three years and they are renewable. The actual physical relocation process

will not result in any temporary loss of income because the stalls will still be operating

till the relocation date and the relocation process will take only half a day because of the

proximity of the site. Once relocated, due to the site location, it is expected that vendor

income will not be impacted at all because it is located proximate to the current site, in a

dense urban locale with vibrant market activity.

23. Resettlement Assistance. The form of resettlement assistance provided to the

vendors is a new location adjacent to their present location and of higher value due to the

improvement in the market conditions. Each beneficiary will have a total area of 5.4m2

comprising 4m2 for displaying goods and 1.4m

2 as a private circulation area compared to

an existing area of 2m2

with a shared circulation area with other vendors and clients.

The conditions in the new market of the quality of the stall, aeration, hygiene and

infrastructure (water, electricity, drainage) are far more improved than the existing

market. Not to mention that the Municipality will undertake operation and maintenance

including cleaning and solid waste management of the new market which is not the case

of the existing market (refer to the photos in Annexes 2, 4 and 9).

24. Valuation of and compensation for losses. The vendors who are entitled for

compensation will be provided with a stall in a new location adjacent to their present

location and of higher value due to the improvement in the market conditions.

25. Resettlement Measures. The RAP will be implemented in several steps with the

coordination of Tripoli Municipality, TA unit/Tripoli, PMU/CDR and the Syndicate of

the stalls vendors and flea markets (mobile stalls). All contracts will be in place prior to

the physical relocation of the vendors.

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26. In addition the following provisions are in place following feedback from the

affected people:

a) An extension has been designed for the kiosk cover to avoid the sun, rain and

wind;

b) The conditions of the platform (design, goods display, security, hygienic

conditions and management) will constitute a better environment for the vendors

for selling their goods. The platform is expected to attract additional clients from

diverse socio-economic backgrounds. Even though the vendors will have to pay a

symbolic rent, their income is expected to increase with the improvement of the

market conditions.

I. SITE SELECTION AND RELOCATION

27. This RAP will relocate 258 PAPs currently carrying out business on the two banks of

the river to a part of the newly constructed platform: from the Tebbaneh- Zehriyyeh

intersection to approximate 187 m of the platform upstream of the river. The relocation

plan (see Annex I) will consider and emphasize on the fact that each vendor and type of

commercial activity will have a designated area on the platform. The PAPs will be

relocated to the extent possible closer to their actual location and taking into

consideration the type of commercial activities and the kind of goods on sale. The

coordination with the syndicate is very important to prevent any dispute among PAPs due

to the new allotments.

J. COMMUNITY PARTICIPATION AND CONSULTATIONS

28. As part of the scoping and inception phase of this project component, public

consultations were held with affected persons, the broader community who are project

beneficiaries, elected members of the Syndicate, Municipality officials, technical experts

(urban planner, architects etc) through oral and official written means. Local

communities received oral invitations during social interviews as well as written ones via

distributed leaflets. The participating audience included mainly directly affected people,

head of Municipalities, Ministry, and NGO representatives as well the World Bank

representatives. Project stakeholders (general beneficiaries and adversely affected

people) have been presented the project details, potential impacts and mitigation

measures. Ample opportunities for discussions and feedback have been in place

throughout the various consultations processes. The community feedback loop has been

enhanced through the strong field based presence of the CDR team in Tripoli which has

resulted in continuous opportunities for affected communities and broader stakeholders to

benefit from project details in a transparent and on-going manner. Specifically, meetings

have been held with the President of the Syndicate, Mr. Abdul Rahman Murad (Abou

Moustapha) and the broader membership of the syndicate. These meetings were held at

Mr. Murad’s shop or in the Technical Assistance Unit (TAU) Tripoli office. The project

is highly desired by all community members with a recurring complaint pertaining to

project delays (community members want the project completed as soon as possible).

The project has made special efforts, and will continue to do so, to reach out equally to

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the non-syndicate vendor population who has a less organized means of accessing

information and for organizing themselves.

29. Regarding the affected people (vendors), the main issues raised repeatedly during

consultations pertain to: the list of names of the PAPs those who will relocate to the

platform; specific design features of the kiosk and of the stalls. Here, vendors sought

additional elements to the kiosks ceiling in order to enhance the quality of the protection

against the sun, wind, rain and improvements of the design of the stalls in order to display

goods. These requests have been accommodated in the final design.

30. Most recently, a meeting was held on the 17th of September 2011 with the Syndicate

President Mr. Abdul Rahman Murad (Abou Moustapha). The following points were

discussed:

a) The Technical Assistance Unit team presented to the president the new designs of

the kiosks and stalls. The president agreed on these designs but mentioned that the

agreement of the vendors should also be well secured. The TAU team explained

that this step will be part of the consultation process;

b) The list approved by the Municipality consists of 258 PAPs;

c) The different steps of the resettlement process, especially the grievance

procedure;

d) The rules and regulations of the market. The TAU explained that there will be a

market manager;

e) The president of the syndicate requested to have an office for the syndicate inside

or near the market. The TAU mentioned that this request will be considered by

the Municipality;

f) The symbolic rent to be paid by the vendors will cover maintenance and operation

costs of the market; and,

g) A training will be organized by the PMU and TAU for vendors on vegetables and

fruits display.

K. GRIEVANCE REDRESSAL PROCEDURES

31. The Project Management Unit (PMU) together with the Municipality (in charge of

RAP implementation) will seek amicable agreements for any project level grievances that

might arise. For this purpose, various approaches, information and communications will

be used, such as:

a) Contacts with the affected people (vendors) will be made either directly during

field visits;

b) Information and outreach meetings through organized entities such as the

Syndicates Association and their representatives;

c) The formal publication of the eligibility list of project affected peoples will be

followed by a 15 day period for vendors to submit their objection concerning the

list;

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d) The PMU and/or the relevant identified officials in CDR shall be accessible to the

public, claimants and owners during regular daily office hours, to provide an

adequate basis to ensure affordable access to their legal rights;

e) The PMU and the Municipality shall develop procedures for recording and

processing grievances and recording its responses to such grievances. Responses

should be regularly reviewed by CDR and communicated to the World Bank.

Members can address the Technical Assistance Unit or file a complaint at any

time of the course of the Project. The complaints addressed to the Municipality

will be reviewed by a committee constituted mainly of the mayor, the legal

advisor of the Municipality and a representative of the Technical Assistance unit.

These measures are in addition to the 15 day objection allowance period

following the official consultation process; and,

f) The PMU will ensure in cooperation with CDR that mitigation measures will have

been satisfactorily implemented before the implementation of project activities

and that all necessary conditions to proceed to the implementation stage have

been fulfilled.

L. IMPLEMENTATION SCHEDULE No. Task Description Start Date End Date Responsible Party

1. Assignment of Resettlement Committee for New Vegetable

Market

MoT

2. Offical Meetings/consultations with Vendors and other key

stakeholders on initial market design

10/01/2012 On-going MoT - CHUD

3. Public Listing of Eligibility List 30/01/2012 30/01/2012 MoT

4. Manufacturing and installing of new stalls/kiosks 23/01/2012 30/04/2012 CHUD

5. Issuance of Municipal Decision to relocate vendors to the new

market

06/02/2012 06/02/2012 MoT

6. Approval of rent contract and market regulation by Mayor 17/02/2012 17/02/2012 MoT

7. Municipal announcement to approved vendors on rent

contracts

09/03/2012 09/03/2012 MoT

8. Signature of rent contracts by vendors 23/03/2012 24/03/2012 MoT

9. Signature and attestation of the rent contract by the Mayor 26/03/2012 26/03/2012 MoT

10. Municipal announcement on relocation date 28/03/2012 28/03/2012 MoT

11. Relocation of vendors to the new site 01/04/2012 01/04/2012 MoT CHUD

12. Removal of old stalls after relocation is complete 01/04/2012 01/04/2012 CHUD 13. Maintenance and management of new market begins 01/04/2012 01/04/2012 MoT

M. BUDGET

32. An update revised budget in 2011 estimates the cost to be 12.3 million US dollars.

Of these 1.7 million US dollars is financed through the World Bank, 12.2 millions US

dollars through the AFD, and 0.4 million US dollars through the government of Lebanon.

The budget for this RAP (for the creation of the new vegetable market and associated

expenses) is 12.3 million USD. The Municipality will provide the required logistics for

the physical relocation if needed.

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N. MONITORING

33. The CDR through its CHUD PMU will be the unit responsible for monitoring the

appropriate implementation of RAP provisions and for ensuring that these are reported to

the Work Bank on a regular basis. Specifically, the resettlement monitoring in Tripoli

will be to verify that:

a) The resettlement process of the vendors is implemented as per this RAP;

b) Eligible affected people receive their stalls within agreed terms in the contract,

design and timeframes; and,

c) The PAPs improve or at least restore their income and lifestyle to pre-project

levels.

34. The following indicators will be monitored and evaluated:

e) Standards of living: throughout the implementation process the trends of living

standards will be observed and surveyed to ensure that they are at least restored if

not improved, and any potential problem in the restoration of living standards will

be reported;

f) The perceived degree of involvement by the beneficiaries;

g) Level of PAPs satisfaction: the level of satisfaction of PAPs with various aspects

of the RAP will be monitored and recorded; and,

h) Grievances: what types of grievances have been identified after the

implementation and what were the outcomes.

35. Progress with regard to safeguard implementation will be monitored at different

levels. The Project Management Unit, the Municipal Implementation Unit at Tripoli and

the Technical Assistance Unit at the Municipality of Tripoli will be responsible for

monitoring the Project. The World Bank will review regular updates on RAP

implementation through the reporting of the PMU and its missions.

36. The Adjusted Matrix of CHUD Baseline Indicators has been reviewed and will

include specific indicators to monitor implementation of compliance with the social

safeguards. Component 2 of the Matrix "Improved conditions for enhanced quality of

life" would be modified to take account of the qualitative nature of the process. It will

now include: (i) the perceived degree of involvement by the beneficiaries and (ii) the

degree of satisfaction after resettlement. Both indicators will be graded on a scale from 1

to 5." The PMU at the CHUD Project in coordination with the TAU will conduct the

social survey relevant to these two indicators. A questionnaire will be prepared for this

purpose.

37. CHUD Project will submit the findings of the RAP implementation monitoring in its

quarterly progress report. The report will contain:

a) Data on the progress of the project resettlement implementation;

b) Report progress on the follow up of problems and issues identified; and,

c) Results of the survey (standards of living, level of satisfaction of the beneficiaries,

degree of involvement of beneficiaries).

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O. ANNEXES

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Annex 1: Ariel View of the area

Annex 2: Actual Location of stalls and flea markets

Annex 3: Actual distribution map of stalls flea markets

Annex 4: Photos of the actual market

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Annex 5: Map of the new market

Annex 6: Map of the proposed identification numbers of kiosks

Annex 7: Map of the proposed identification numbers of stall

Annex 8: Original design of kiosks and stalls

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Annex 9: Amended design of kiosks and stalls

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Annex 10: Information pamphlet prepared by the municipality of Tripoli in 2008

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Annex 11: Summarized chronological table for the implementation of the new vegetable

market’s study (04/10/2010)

Summarized chronological table for the implementation

of the new vegetable market’s study (04/10/2010)

Date Document length N of

Vendors

Remarks

July 2002 Preliminary Studies 72 m 120 Number of Venders is not documented

December

2004

Law 556 Undefined Undefined The law did not define the length but specified the function

2005 Detailed studies (survey

conducted by the consultant)

248 Number of Venders is not documented

2006 Survey conducted by the

Municipality

221 Number of Venders is not documented

2006 Field’ survey conducted by

CHUD’s team**

258 Number of Venders is documented*:

201 on the East Bank

57 on the West Bank

2006 Detailed studies (Consultant) 270 m 280 178m for commercial activities (paths, open spaces,

fountains…)

92m for diverse activities (cultural, artistic…)

May 2007 List sent by the syndicate 200 Number of Venders is not documented

2008 Confirmation of 2006 census*** 258 Number of Venders is documented*

June 2009 Municipal Decision 258 Number of Venders is documented*

August 2009 Syndicate of venders 280 List of beneficiaries is sent in an official letter from the

syndicate of venders

* Documented: the documents identify for each beneficiary: his name, the location of his stall and his commercial activity;

** Field’ statistic conducted by CHUD’s team: conducted in the presence of delegates from the municipality of Tripoli, Police, and syndicate of

Venders;

*** Confirmation of 2006 census: it is the final and approved census; it was conducted in the presence of delegates from the municipality of Tripoli,

Police, and syndicate of Venders

Annex 12: List of beneficiaries in 2006

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Annex 13: Letter of the Municipality of Tripoli including the final list of beneficiaries

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