ReporterReporter:: Aug.2011Aug.2011

Agenda

1

AA Performance Review

BB Training Report

PERFORMANCE INTRODUCTIONPERFORMANCE INTRODUCTION

PFYP8th -2011 WKM

PFYP % target

12,086 M 143%

YTD-2011

PFYP (M) TARGET (M) % target

73,782 55,880 132%

3

PFYPPFYP trendtrend

Unit :Million

257%

YTD P = 73,782 M

TOTAL HEADCOUNT = 11,403

5

Full-time (Agent + SM)Full-time (Agent + SM)

stopped recruiting AS

733 804 928 984

1,117 1,154

1,517

541 561 781

882

1,473 1,677

1,891

1,631

2,151 2,305

300

500

700

900

1,100

1,300

1,500

1,700

1,900

2,100

2,300

2,500

5 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7

SASSAS

EAS↑EAS↑

Headcount grows strongly

6

Part-Time agentPart-Time agent

Quarterly assessment

TOTAL HEADCOUNT = 11,40370% part time agent30% full time agent

Promotion

New IA > 1 policy ratio

CONCLUSIONCONCLUSION

•PFYP maintain high level.

•Productivity of new IA went downs but new

recruit IA increased.

PFYP

Head-count

• After assessment, Head count drops slightly

• Promotion SAS & EAS continues increasing

Agenda

1

AA Performance Review

BB Training Report

ACTIVITIES THIS MONTH

• Total new IA on 8th WKM & total trainer

  New agent Trainer

HCM 156 3

HN 1,009 6

DNG 68 1

CTHO 186 2

DNAI 193 1

HP 288 1

1,900 14

BDO support to train new IA part time job so it makes training quality not high

ACTIVITIES THIS MONTH

To increase Professional image & New IA active ratio

- Recruiter must focus on quality of agent

- Revise new IA training program• Motivation agent

• Practical selling skill

• Meaning of career

“Light-a-fire” spirit

ACTIVITIES THIS MONTH

TRAINED UL FOR TRAINERS

• Coaching UL product for trainer nation wide– Feature of UL product– Selling point of UL product– MOF’s regulation & law about UL– How to conduct UL course

ACTIVITIES THIS MONTH

• Continue coaching PFC at Dong Nai, Da Nang

• Training DSS for BDO, SM at Hanoi, Da Nang

• Support sales department to hold OPP, CIW, Tri An Khach Hang

TRAINING MAP

Attendant Course Trainer Organize

IA ITC (Initial Training Course) Trainer Requested by CRD

IA + SAS PFC RDO 4 session Afternoon 1st week WKM

EAS OSM (Orientation SM) Trainer Afternoon 1st week WKM2 sessions

SM RSS; DSS; PFCPart time trainer

Trainer Requested by CRD _ Monthly

BM MSS; PTT; DSS; advanced communication; Teambuilding

Trainer Requested by CRD_ Monthly

Opened door workshop(On Thursday afternoon, 2nd & 3th week in monthly)1.Presentation skill (1)2.Present solution & handling objection

Opened door workshop(On Thursday afternoon, 2nd & 3th week in monthly)1.Communication skill (1)2.Need analysis

Opened door workshop(On Thursday afternoon, 2nd & 3th week in monthly)1.Time management & Planning2.Interview & selection