recruitment and retention strategy for health professionals
TRANSCRIPT
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 1
NO ITEMS PAGE NO1 External and Internal Stakeholders and their
responsibilities 4-5
2 Introduction 52.1 Background 6-9
2.2 Vision 102.3 Mission 10
2.4 Legal Mandates and Other Policy Mandates 10-112.6 Departmental Programmes 12-16
3. Departmental Strategic Goals 16-19
4. Strategic Objectives of the Recruitment and Retention Strategy
19
5. Environmental Scan (External & Internal Scan) 20-27
Factors that contribute to Staff Turnover 28-29
Examples of what some Health Professionals say on Exit Interviews.
30
6. Best Practises as Recommended by World Health Organisation (WHO)Relevance of the WHO recommendations to the Departmental Recruitment and Retention Strategy
31
7. Intervention Strategies 33-36
8.1.1 Recruitment Plan 388.1.2 Bursary Projections and Costs 39-40
8.2 Infrastructures Development 41-449. Monitoring and evaluation 45
10. Implementation Plan 46-5111. Financial Implications 52
12. Impact of Strategy on Service Delivery 53
SENIOR GENERAL MANAGER: CORPORATE SERVICES (SIGN OFF)
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 2
This Recruitment and Retention Strategy for Health Professionals, has been
Reviewed by Ms. MJ Mojapelo in my capacity as Senior General Manager: Corporate Services.
I am satisfied and concur with the content of this Recruitment and retention
Strategy for Health Professionals and will ensure that the Department
achieves the strategic objectives as outlined in the strategy.
SIGNED
DESIGNATION
DATE
HEAD OF DEPARTMENT (SIGN OFF)
This Recruitment and Retention Strategy has been Approved by Ms. Daisy Mafubelu in my capacity as the HOD for Limpopo Department of Health.
I am satisfied and concur with the content of this Recruitment and Retention
Strategy for Health Professionals.
SIGNED
DESIGNATION
DATE
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 3
1. STAKEHOLDERS AND THEIR RESPONSIBILITIES
In line with the Guidelines introduced by the Department of Public
Service and Administration (DPSA), the Department has identified key
stakeholders in the development, implementation, monitoring and
evaluation of the Recruitment and Retention Strategy of Health
Professionals. Below are the key stakeholders and their responsibilities:
Internal Stakeholders:
STAKEHOLDERS RESPONSIBILITIES
Head of Department
Is accountable for the overall management
of Recruitment and Retention Strategy.
Executive Management
Providing strategic direction and
monitoring the implementation of the
Recruitment and Retention Strategy.
Senior Management Service
Ensuring compliance with Recruitment and
Retention Strategic within their respective
Divisions.
Districts and Institutions
Management Services
Ensuring compliance with Recruitment and
Retention Strategy within the District
Offices and Institutions.
Managers
Are individually and collectively
responsible for the implementation,
management, monitoring and evaluation of
the Recruitment and Retention Strategy in
their respective Business Units.
Labour
Employee representatives in the form of
organised labour. They play a role in the
process of consultation, monitoring and
evaluation of the Recruitment and
Retention Strategy.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 4
External Stakeholders:
STAKEHOLDERS RESPONSIBILITIES
Department of Public Service and
Administration
• Provide technical advice and support on
the development and implementation of
Public Policies.
Office of the Premier • Coordinating body for the Province.
National Department of Health • Provide technical advice and
support on the development and
implementation of Health Policies.
Institutions of Higher Learning • Sources of supply for Health
Professionals.
Foreign Countries such as Cuba • Training and Development of
Health Professionals.
2. INTRODUCTION
Limpopo Department of Health is situated in Limpopo Province which is 80%
rural and 20% semi-urban with less recreational facilities. The Department is
struggling to recruit and retain Health Professionals such as Medical Officers,
Nursing Personnel, Pharmacists and Allied Health in order to meet the health
care needs of this Province.
The high turnover of the above mentioned Health Professionals remains a
challenge in the Department. This situation informed the development of
Recruitment and Retention Strategy aimed at ensuring that the Department is
able to attract, recruit, and retain Health Professionals.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 5
2.1 BACKGROUND
a) Population ProfileFIGURE 1
-8.00 -6.00 -4.00 -2.00 0.00 2.00 4.00 6.00 8.00
0-4
5-9
10-14
15-19
20-24
25-29
30-34
35-39
40-44
45-49
50-54
55-59
60-64
65-69
70-74
75-79
80+
Male Female
Percent
The Province of Limpopo is situated in the north of the Republic of South
Africa. It shares borders with the provinces of Gauteng, Mpumalanga and
North West. It also shares borders with the Republic of Mozambique in the
east, Zimbabwe in the north and Botswana in the west. The estimated
population is 5.23 million (Stats SA,2009). The population of Limpopo is
youthful, with 35.7% (2,5 million) being children under the age of 15 years.
Close to six out of ten people (59.6%) are economically active, while elderly
people are in the minority, making up 4.7% of the provinces’s population.
Females consitute the majority, making up 52.3% (2,73 million) of the
province’s population. The age and gender scenario decribed in this
paragraph, is shown in the Figure 1 above.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 6
Estimated population for Limpopo by district and GENDER, 2009
District Male Female Total population estimate
Percentage share of the provincial
populationCapricorn 595 369 645 199 1 240 569 23.73
Vhembe 582 122 655 203 1 237 324 23.67
Waterberg 299 798 295 193 594 991 11.38
Mopani 510 695 555 629 1 066 324 20.40
Sekhukhune 507 116 580 876 1 087 992 20.81
Total 2 495 100 2 732 100 5 227 200 100.0
From a district perspective, Limpopo consists of five districts as indicated in
the Table above. The province’s population is unevenly distributed among the
districts, with 47.4% of the population concentrated in Vhembe and Capricorn
Districts. However, there is slight change in the population distribution, and
Vhembe District is no longer the most populated District in the province as
indicated in the Table above. Proportionally, more people are currently found
in Capricorn District than in Vhembe District. The 2009 population estimates
highlight migration as a key demographic process in the explanation of the
current population distribution in Limpopo. When it comes to gender structure,
districts generally emulate the provincial picture – females outnumbering
males - with the exception of Waterberg District where males slightly
outnumber the females (50.4%).
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 7
Malaria Cases & Cfr per Financial Year: Limpopo: 1999/2000 to 2010/11
0
2000
4000
6000
8000
10000
12000
1999/00
2000/01
2001/02
2002/03
2003/04
2004/05
2005/06
2006/07
2007/08
2008/09
2009/10
2010/11
Financial Year
# of
cas
es
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
1.8
Financial Year Case fatality rate Trendline of cases
FIGURE 2 :Burden of diseases
As shown in Figure 2 above, there were a few outbreaks of communicable
diseases and severe emerging infectious diseases, particularly severe acute
watery diarrhoea’s (cholera) and more recently H1N1 influenza. Limpopo
reported a total of 4 634 cholera cases, with 30 laboratory confirmed deaths
(case fatality rate of 0.65%) from 15th November 2008 to 01 June 2009. The
majority of the cases were females which accounted for 51% (2 667) whilst
children less than five years of age accounted for 14.2% (652).
Human rabies is the most fatal disease in Limpopo as it has a case fatality of
100%. Most dog bites and confirmed human rabies cases are reported in
Vhembe District. The incidence of confirmed human rabies in Limpopo has
decreased from 22 in 2006, to two in 2007, two in 2008, and one in 2009. A
total of 7122 animal bites were reported from health facilities in Limpopo for
the financial year 2008/2009. The large proportion of cases were reported
from Vhembe (75%), followed by Mopani (15.9%), and Capricorn (5.6%). The
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 8
least number of cases were reported from Sekhukhune (2.1%) and Waterberg
(1.4%) districts.
Although malaria cases have shown a gradual decline over the past 10 years,
the malaria case fatality rate remains above the National Target of 0.5 %.
Seasonal malaria increases are also experienced during the malaria season,
with upsurges experienced during the 2010/2011 financial year.
FIGURE 3
0
5
10
15
20
25
30
35
Districts
% P
reva
lenc
e
2007 2008 2009
2007 19.8 23.8 21.3 15.1 25.4 20.4
2008 21 25.2 21.8 14.7 23.6 20.7
2009 23.8 26.2 16.6 14.3 28.8 21.4
Capricorn Mopani Sekhukhune Vhembe Waterberg Limpopo Province
FIGURE 3: Limpopo HIV prevalence among antenatal women by district, 2006-2010.
The prevalence of HIV varies among districts in Limpopo, and this is not a
unique feature for this particular province. Figure 3 above shows the
prevalence of HIV by district in Limpopo during the period 2006-2010. The
information in Figure 3 shows that the prevalence varies not only between
districts but also within districts over time. Generally HIV prevalence is higher
in Waterberg and Mopani districts than in the remaining three districts, with
Vhembe district registering the lowest prevalence since 1990 (National
Department of Health, 2010).
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2.2 VISION
An optimal and sustainable health care service in Limpopo
2.3 MISSION
The provision and promotion of a comprehensive, accessible and affordable
quality health care service to improve the life expectancy of the people
2.4 LEGAL MANDATES
The Constitution of South Africa, Act 108 of 1996
National Health Act, 61 of 2003
The Public Finance Management Act, 1 of 1999
Basic Conditions of Employment Act, 75 of 1997
Public Service Act,103 of 1997 as amended
Employment Equity Act,55 of 1998
Skills Development Act of 1998
Public Service Regulations 2001 as amended
Promotion of Access and information Act, 2 of 2000
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Labour Relation Act, 66 of 1995
Occupational Health Safety Act, 85 of 1993
2.5 OTHER POLICY FRAMEWORKS
Outcomes 2 and 12 of the Medium Term Strategic Framework for 2009
to 2014.
Limpopo Provincial Employment, Growth and Development Plan.
Limpopo Provincial Growth and Development Strategy.
The National Human Resource for Health (HRH) Plan (2006):
o Emphases that the key to resolving the chronic HRH shortage in
South Africa lies in the increased production of skilled health
sector human resources.
The National Scarce Skills List (2006) of the Department of Labour:
o Defines Registered Nurses (RNs) and Primary Health Care
Nurses (PHCNs) as scarce skills.
2.6 ALIGNMENT WITH NATIONAL DEPARTMENT OF HEALTH 2010/11-2014/15 STRATEGIC PLAN.
Priority 1: Provide strategic leadership and creation of a social
compact for better health outcomes.
Priority 2: Implement a National Health Insurance plan.
Priority 3: Improve quality of Health Services.
Priority 4: Overhaul the Health Care System and improve its
management.
Priority 5: Improve Human Resources Planning, Development, and Management.
Priority 6: Revitalise the physical infrastructure.
Priority 7: Accelerate the implementation of the HIV and AIDS
Strategic Plan and increasing the focus on TB and other
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 11
communicable disease.
Priority 8: Mass-mobilise better health for the population.
Priority 9: Review the Drug Policy.
Priority 10: Strengthen Research and Development.
2.6.1 KEY ACTIVITIES FOR PRIORITY 5 ABOVE INCLUDE THE FOLLOWING:
Refinement of the HR Plan for Health.
Re-opening of nursing schools and colleges.
Recruitment and Retention of Health Professionals, including urgent
collaboration with countries that have excess of these professionals.
Training of PHC personnel and mid-level health workers.
Assessment and review of the role of the Health Professional Training
and Development Grant (HPTDG) and the National Tertiary Services
Grant (NTSG), and
Managing the coherent integration and standardisation of all categories
of Community Health Workers.
2.7 DEPARTMENTAL PROGRAMMES
2.7.1 PROGRAMME 1: ADMINISTRATION
Purpose: to provide strategic management and overall administration of the
department including rendering of advisory, secretarial and office support
services through the sub programmes of Administration and Office of the
MEC.
Priorities:
Improving financial management and control.
Implementation of supply chain management system.
Implementation of risk management strategy.
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Implementation of effective and efficient monitoring and evaluation
systems.
Implementation of knowledge, records, information management
systems and technologies.
2.7.2 PROGRAMME 2: DISTRICT HEALTH SERVICES
Purpose: To render Primary Health Care Services and District Hospital
Services through the following sub-programmes:
Primary Health Care Services.
Districts Hospitals.
HIV and AIDS, Sexually Transmitted Infections (STI) and Tuberculosis
(TB) Control Programmes.
Mother and Child and Women’s Health (MCWH) and nutrition.
Disease Prevention and Control.
Priorities:
Improve quality of care.
Combating HIV and AIDS and decreasing the burden of diseases from
Tuberculosis.
Increase life expectancy.
Increase access to health care services.
Reduce Maternal and Child morbidity and mortality.
Strengthening health system effectiveness.
2.7.3 PROGRAMME 3: EMERGENCY MEDICAL & PATIENT TRANSPORT
SERVICES
The aim of this programme is to render pre-hospital Emergency Medical
Services, including Inter-Hospital transfers and Planned Patient Transport
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 13
through the sub-programmes of Emergency transport and planned patient
transport.
Priorities:
Improve quality of Health Care.
Strengthen implementation of Planned Patient Transport transfer within
EMS.
Provision of Custom built stations.
Recruit, train and retain skilled personnel.
Digitalisetion of EMS ICT systems.
2.7.4 PROGRAMME 4: PROVINCIAL HOSPITALS (REGIONAL AND
SPECIALISED)
The purpose is delivery of hospital services, which are accessible,
appropriate, and effective and provide general specialist services, including a
specialised rehabilitation service, as well as a platform for training health
professionals and research through the sub-programmes general (regional)
hospitals and specialised hospitals.
Priorities:
Expansion of secondary hospital services.
Implement quality improvement programmes in all provincial hospitals.
Implement a sustainable outreach programme.
Develop and implement the provincial nursing strategy.
2.7.5 PROGRAMME 5: CENTRAL & TERTIARY HOSPITALS
The purpose of this programme is to provide tertiary health services and
create a platform for training of health professionals and research.
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Priorities:
Improve quality of Health Care.
Increase access to tertiary services.
Reduce referrals outside the Province.
Implement sustainable outreach programme.
2.7.6 PROGRAMME 6: HEALTH SCIENCES AND TRAINING
The purpose of the programme is to render training and development
opportunities for actual and potential employees of the Department through
sub programmes human resource development.
Priorities:
Provide health professional training and other categories.
Continuing professional development programme.
2.7.7 PROGRAMME 7: HEALTH CARE SUPPORT SERVICES
The purpose of the programme is to render support services as required by
the Department, to realise its aim and to incorporate all aspects on
rehabilitation through sub-programmes:
Medical trading account (Pharmaceutical Services).
Orthotic and Prosthetic (Allied Health Care Support Service).
Oral health services, and
Forensic Pathology Services.
Priorities:
Availability of medicine and medical sundries at the depot, hospitals and
PHC facilities.
Increase facilities with full complement of Health Care support services.
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Strengthen Forensic Pathology Services.
2.7.8 PROGRAMME 8: HEALTH FACILITIES MANAGEMNT
The purpose of the programme is to plan, provide and equip new
facilities/assets, and upgrade, rehabilitate and maintain hospitals, clinics and
other facilities.
Priorities:
Upgrade of PHC facilities.
Upgrade of hospitals.
Provide new academic Hospitals.
New Malaria facilities.
New EMS facilities.
Upgrade of Forensic Pathology Services facilities.
Provide staff accommodation.
Upgrade nursing college and nursing schools.
Provide suitable Pharmaceutical Depot.
Provide water, sanitation and electrical services (new and upgrade).
3. DEPARTMENTAL STRATEGIC GOALS
The Department’s strategic goals are identified as follows:
Strategic goal Goal statement Rationale Expected outcomes
1. Effective corporate
governance provided
Ensure an effective
corporate
governance system
Support the
implementation of
the Departmental
Improve quality of
health services
by 2014.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 16
by 2014. plans and
programs to
improve service
delivery.
Strategic goal Goal statement Rationale Expected outcomes
2. Appropriate human
resources
management and
development provided.
Ensure appropriate
HRM and
development
services by 2014.
A need to
optimise the
realisation of the
strategic
objectives of the
Department
through human
resource
management and
development
services.
Improve
realisation of the
Department’s
objectives.
3. Sound financial
management practice
promoted.
Ensure efficient and
effective financial
and supply chain
management by
2014.
A need to ensure
fiscal discipline
and optimisation
of resource
allocation.
Improved
accountability on
financial
resources
resulting in well-
funded and
managed health
services.
4. Implementation of
comprehensive care
and management of
HIV and AIDS, TB,
STIs and other
communicable
Develop and
implement plans for
the provincial
priority programs by
2014.
A need to reduce
morbidity and
mortality related
to the burden of
diseases.
Reduce morbidity
and mortality.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 17
diseases accelerated.
5. Decreasing Maternal
and Child mortality.
Ensure
implementation of
programmes
targeting women
and children.
A need to reduce
morbidity and
mortality in
pregnant women
and children.
Reduced
morbidity and
mortality.
Strategic goal Goal statement Rationale Expected outcomes
6. Strengthen District
health and hospital
services.
Implement 80% of
DHS components in
all districts and
sustainable
outreach
programme at all
levels of care by
2014.
A need to ensure
equitable access
to health care
services.
Improved access
to health
services.
7. Improve quality of
health care.
Implement quality
improvement plans
in the districts and
hospitals by 2014.
Improve client
satisfaction and
clinical outcomes.
Reduced
morbidity and
mortality in the
province.
Improved client
satisfaction and
patient safety.
8. Improve Emergency
Medical Services.
Ensure that 90% of
EMS calls are
responded to within
nation norm of 15
minutes in rural
areas and 40
minutes in urban
areas by 2014.
A need to
respond to calls
within the norm in
order to save
lives.
Reduce morbidity
and mortality in
the province.
9. Tertiary services
development.
Tertiary/academic
services increased
Improved and
increased access
Increased access
to tertiary
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from 22 to 37 in line
with the
Modernisation of
Tertiary Services
Document.
to tertiary
services in the
province.
Developed
teaching platform
in the province.
Reduced referrals
to other
provinces.
services.
Strategic goal Goal statement Rationale Expected outcomes
10 Improve
infrastructure
development
and
maintenance
Implement a
reviewed 5 year
infrastructure
development and
maintenance plan
by 2014.
Health services
delivery needs for
additional
infrastructure
expansion.
Improved access
and quality of
health services.
4. STRATEGIC OBJECTIVES OF THE RECRUITMENT AND RETENTION STRATEGY:
To identify best ways/methods that can be used and applied to attract,
recruit and retain health professionals within the Department.
To improve and strengthen the existing methods used to address
problems pertaining to recruitment and retention within the Department.
To develop and promote flexible ways of working within the
Department.
To design a flexible retirement plan that will encourage staff reaching
retirement age to remain at work longer, or alternatively to return to
work post-retirement.
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To provide high quality learning and development for all Health
Professionals.
To identify strategies and mechanisms that can be used and applied to
the improvement of the infrastructure.
5. ENVIRONMENTAL SCAN (EXTERN & INTERNAL SCAN)
5.1 APPLICABLE EXTERNAL FACTORS
5.1.1 Political Factors
New political deployments and legislations, may lead to substantial changes
in the Department. If changes are not implemented within the Department,
they may have a detrimental impact on the provision of Health care services.
Additionally, new mandates and policies may require the Department to
review its strategic objectives. The challenge is that some of the new
mandates might be difficult to achieve without adequate resources. This is,
therefore, viewed as a threat to the Department. Alternatively, the new
mandates might move the Department forward as employees may be required
to change their way of doing things.
5.1.2 Economic Factors
High interest rates, unemployment rates, inflation rates and tax revenues
have a negative impact on the Department. In view of these economic trends,
it might be difficult to achieve the Department’s strategic objectives. The
Department might be unable to acquire drugs, medical supplies, and even to
recruit the required skills due to the above mentioned economic factors. The
impact of these factors will, therefore, have a negative impact on the
Department if weaknesses internal to the Department are not identified and
completely addressed.
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5.1.3 Social Factors
Limpopo province is almost 80% rural, and most of the communities are faced
with poverty. Increasing infections related to HIV and AIDS in the communities
will put severe pressure on the Department as the Department is faced with
the shortage of Health Professionals. The extent of migration or loss of Health
Professionals is difficult to quantify. However, the effects of this are
multifaceted and have far reaching consequences for both the economy and
the maintenance of health services in the Department. Furthermore, the
effects of “brain drain” limits service delivery and general population’s access
to health services.
Population movement from other countries into the Province poses the
greatest challenges for the Provincial Government’s planning, service
provision, and social cohesion. This is viewed as a threat to the Department
as it will have to provide Health Care Services to the increased population due
to population movement into the Province.
The above mentioned social factors are particularly evident where
understaffing leads to personnel utilised outside their scope of practice,
unethical conducts, low morale, and create high-risk environment for the
patient, employees and employer.
5.1.4 Technological Factors
Technological advancement will require that the Department trains its existing
employees or recruit new employees with the required skills. The challenge is
that the required skills might not be available in the external and internal
labour market due to excessive demand for IT personnel. The implication is
that implementation of new systems within the Department might be delayed
or not supported due to lack of the required skills.
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By contrast, introduction of new systems might simplify processes and
procedures in the Department and enable the Department to achieve its
strategic objectives. For instance, implementation of Telemedicine has the
following benefits:
BENEFITS OF TELEMEDICINE
BENEFITS ELABORATION
1. Advancements in delivery of services. Certain health services can be greatly
enhanced via telemedicine. For instance,
rural patients can now have access to
specialists.
2. Workforce development / jobs Local healthcare facilities will be equipped
with advanced telecommunications services
for telemedicine purposes and will then share
the videoconferencing capability in a
partnership with educational institutions to
train more local people for jobs in health care
that are available locally.
3. Quality of life and longevity gains are
worth a lot.
Use of telemedicine can have a significant
impact on individual health and can therefore,
favourably impact longevity.
4. Access to quality healthcare Access to quality healthcare in underserved
areas, such as rural communities, is one of
the most important promised benefits of
telemedicine.
5. Saves time, travel and other expenses. There is an opportunity for transportation cost
savings, such as the potential for saving a
portion of the millions spent annually on
patient automobile travel expenses,
emergency air evacuations or other forms of
transporting patients across the large
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expanses of rural South Africa.
6. Accuracy of diagnosis / reduction of
medical errors.
Reduction of medical errors is a huge
concern for the medical community. With
“tele-assistance”, it is hoped that it will be
easier for a doctor to get a “second opinion”
on their diagnosis of a patient.
7. Continuing Medical Education / Lifelong
learning
Telemedicine can enhance educational
opportunities for health care providers,
patients, and families, improving clinical
outcomes and reducing hospitalizations.
Source: http://www.atsp.org/business/otalink/homepage.asp
5.1.5 Environmental Factors
Approximately 80% of the population lives in rural settlement. This kind of
environment greatly dictates the nature of their lives that might impose
threats to their well-being. According to the Departmental reports, Vhembe
and Mopani Districts are facing high number of malaria infections due to
their environments. This is an issue of serious concern for the Department
because malaria has a negative effect on the well-being of the population.
High malaria morbidity cases, therefore, implies that the Department
increases its investment in malaria prevention and treatment, as this is
crucial for the well-being of the population.
5.1.6 Legal Factors
Acts of parliament, draft bills, regulations and white papers as per paragraph
2.4 above, provide the mandate to all departments. The law makers would
amend certain legal mandates in order to improve service delivery. This may
require the Department to also review its existing internal policies to comply
with the new/amended regulations. This would imply that the required skills
especially for policy making and implementation be continuously improved.
Alternatively, reviewing of the existing policies might bring opportunities for
the Department and lead to improvement in the provision of Health Care
services.
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5.2 APPLICABLE INTERNAL FACTORS
5.2.1 Rural allowance and Occupational Specific Dispensation (OSD) as incentives to attract recruit and retain Health Professionals:
The introduction of the Rural Allowance and Occupational Specific
Dispensation (OSD), which is a National Department of Health’s efforts to
recruit and retain Health Professionals, does not give the Province a
competitive urge over other Provinces, since this is implemented across
government. This is supported by the fact that during 2010/2011, according to
the Department’s Annual Report for the specified period, the Department lost
18 percent of Medical Specialists, 11 percent of Dentists, and 25 percent of
Allied Health Professionals, just to mention a few.
Implementation of Rural Allowance in the Department has a negative effect
especially in the institutions where it is not implemented. Health Professionals
in the institutions where this allowance is not implemented are of the view that
Limpopo Province is 100% rural, and therefore, they suggest that rural
allowance be implemented in all the intuitions.
Based on the above, this strategy is designed to respond to the challenges
facing Health Professionals such as the ones identified in the preceding
paragraphs.
5.2.2 Bursary Awards as Recruitment and Retention strategy:
Awarding of bursaries to health professionals is one of the departmental
strategies to recruit health professionals in the Department. However, the
challenge is that, after completion of their studies, students opt to terminate
their contracts with the Department instead of serving their contractual service
obligations. This challenge provides an opportunity to explore the possibility of
evaluating bursary strategies, to ensure that all identified gaps are properly
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 24
attended to. This Recruitment and Retention strategy examines amongst
others, the role of bursaries in the retention of Health Care Professionals, and
discusses the impact of the use of bursaries in reducing staff turnover rate
within the Department of Health.
5.2.3 HRD and Training as retention strategy
The department has developed HRD and Training strategy, such as
learnerships as a tool to address the skills gaps within the department.
However, many trained health professionals are leaving the Department for
other greener pastures, which leads to brain drain. This recruitment and
retention strategy will identify mechanisms to ensure that career mobility is
strengthened within the department.
5.2.4 Performance Management and Development System
The Department is currently implementing performance management and
development system to monitor employees’ performance and reward good
performance, and to address employees’ developmental needs. However,
the system is still subject to manipulation in that most employees view it as
financial rewarding system than managing performance.
5.2.6 SUMMARY OF THE STATE HOUSING POLICY
In terms of the State Housing Policy, par. 1.1, preference will be given to the
obligatory (e.g. Doctors, Specialists) when providing State Housing. Par.1.3,
states that the Department of Health has made state houses available to only Essential Healthcare workers. This is available on an appropriate rental
especially in circumstances where certain work activities of the state
necessitate the provision thereof and / or where it is in the interest of the
state. Par.1.4, portrays that utilisation of state housing under these
circumstances should not be regarded as a service benefit but as a work facility.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 25
In addition, Par.7.1, stipulates that the Department of Health is responsible for
the maintenance and repairs of all State Housing, which are purchases or
erected, as well as the permanent fixtures. In terms of Par. 7.2, the
Department of Health is responsible for the cleaning of the interior and
exterior (i.e. Gardens and Grounds) that form part thereof.
5.2.7 SUMMARY OF DEPARTMENTAL BURSARY POLICY
In terms of Par 8.1.1, of the current Departmental Bursary Policy, applicants
must be permanent residents of Limpopo Province. Par. 8.1.4, stipulates that
preference will be given to applicants who were historically disadvantaged
from designated groups who meet minimum requirements (deep rural).
Additionally, Par. 8.1.5, stipulates that selection has to ensure equitable
distribution of bursaries in line with population and modality of districts.
In terms of Par. 4.1.7 of the Bursary Agreement Undertaking, the bursary
holders on completion of the course undertakes to serve exclusively the
Department for a continuous / uninterrupted period within a month at any
institution nearest to the initial domicilum citandi et executandi of the bursar in
any capacity for which the Department may consider the bursar suitable within
the field of study as part of service obligations in terms of the agreement.
Par. 4.1.8 of the Bursary Agreement Undertaking stipulates that should the
bursar fail to honour bursary service obligation in terms of the Bursary
Agreement, he/she must repay immediately the bursary amounts paid to the
academic / tertiary institution on his / her behalf in terms of clause 3.1.1 (c) of
the Bursary Agreement plus interest on the amounts at the ruling rate of
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 26
interest applicable from time to time to debts due to the Department, as
determined by or in terms of the relevant financial prescripts of the National
Treasury, calculated from the date on which the obligation to pay arose in
terms of clause 3.1.1 (e) of the Bursary Agreement.
The table below shows field of studies which are supported by the
Departmental Bursary Policy (Bursary allocations in terms of numbers and
estimated cost are reflected in table 8.1.2, in pages 40-41):
NUMBER FIELD OF STUDY
1. MBCHB
2. Cuban Medical Scholarship
3. BDS
4. Pharmacy
5. Occupational Therapy
6. Physiotherapy
7. Dietetics
8. Speech and Hearing
9. Orthotic/Prosthetic
10. Clinical Engineering
11. Dental Therapy
12. Podiatry
13. Optometry
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 27
14. M.A Clinical Psychology
15. Nutrition
5.2.8 STAFF TURN OVER RATE TRENDS
Occupational Classification
2008/09 2009/10 2010/11
Filled Losses Rate Filled Losses Rate Filled Losses Rate
Medical Specialist 81 5 6.17 80 9 11.25 83 14 17.50
Medical Officers 783 201 25.67 858 313 36.48 843 336 39.86
Dentist 90 10 11.11 99 22 22.22 128 20 15.63
Professional Nurse 6782 54 0.80 7190 464 6.45 7663 512 6.68
Staff Nurse 2753 82 2.98 2776 70 2.52 3885 119 3.06
Nursing Assistant 4715 73 1.55 4534 130 2.87 6140 133 2.17
Pharmacist 230 113 49.13 266 232 82.22 313 166 53.04
Allied Health Prof. 859 120 13.92 1107 289 26.11 1188 275 23.15
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 28
Total 16293 658 - 16910 1529 - 20243 1575 -
FIGURE 4: STAFF TURNOVER RATE TRENDS
ANALYSIS
Figure 4 above shows the Department’s Staff Turnover Rate for the past
three years. As shown by this figure, the Department has experienced high
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 29
turnover rates during the period 2010/2011. That was, 39.86% for Medical
Officers and 53.04% for Pharmacists.
The figure above further indicates that the Department experienced low
turnover rates with regard to Staff Nurses, Nursing Assistants and
Professional Nurses.
Implementation of this strategy will help the Department to address issues
such as high turnover rates of Health Professionals, as indicated by the
diagram above.
5.2.8.1 FACTORS THAT CONTRIBUTE TO STAFF TURNOVER: HEALTH PROFESSIONALS.
The situational analysis identified the following factors as barriers to attract,
recruit and retain health professionals:
FACTORS ELABORATIONS
1. Advertising positions with poor
responses
Positions for Medical Officers,
Medical Specialists, and Registrars
have poor responses when
advertised due to shortage of
qualified applicants.
2. Rural and urban imbalances That is inequitable distribution of
Health Professionals in urban and
rural areas.
3. Leadership and Management style Poor management style (attitudes
of some managers against Health
Professionals) in some institutions.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 30
4. Lack of opportunities for
professional development
Some Health Professionals are not
given opportunities for professional
development within the
Department.
5. Financial Consideration Health Professionals moving to
other provinces due to attractive
packages in those provinces, such
as Gauteng and KZN.
6. Lack of office space, and
residential accommodation
There is shortage and or
inadequate residential
accommodation for Health
Professionals in some of the
Institutions.
FACTORS ELABORATION
7. Shortage of equipment For instance, Medical Equipment.
8. Poor working conditions Due to old equipment in some
Institutions, and old infrastructures.
9. Unclear roles and responsibilities Due to lack of support for the
development of job description.
10. Inadequate management of
Remunerated Work outside Public
Service
Some of the Departmental Health
Professionals practice work outside
Public Service, and this is not
properly managed.
11.Non-Implementation of Cellphone
Allowance for Health Professionals
on call and standby.
No cellphones at the institutions for
Health Professionals (such as
Medical Officers) on duty or
standby.
12. Inadequate support from HR
Personnel
Delays in addressing issues such
as payment of acting allowance.
13.Discrepancy in the Implementation Due to the fact that Limpopo is
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 31
of Rural Allowance in the
Department.
considered to be 80% Rural, and
20% Urban.
5.2.8.2 EXAMPLES OF WHAT SOME HEALTH PROFESSIONALS SAY ON EXIT INTERVIEWS.
QUESTIONS RESPONSES
1. What was most satisfying about your
job?
I enjoy to be working in theatre, more especially in the operating room. I
love to be next to the patient.
2. Was your workload fair? Yes / No. If No what can be done to improve the
situation?
The supervisor must learn to improve the delegation of Job, because
they want us to do each and JOB coming our way. This puts us under
extremely pressure to deliver quality work.
3. Were your Key Results Areas, Key
Results Indicators and Targets in your
Performance instrument / Performance
Agreement addressed? Yes / No, please
explain why below.
Yes, but our supervisors want us to do the jobs above our scope of
practice and they don’t cover us.
4. Were quarterly reviews with your
supervisor conducted as agreed in the
performance instrument / Performance
Agreement? Yes / No. If No, please
explain why?
Yes, but the problem is that they don’t want to assist us with were we
are failing to comply. But yet they want to rate us at the end of the
quarter.
5. Were your duties clearly defined? Yes / No. Was the job description accurate?
Yes / No, if No, please explain why?
No, if there is a problem in other sections, supervisors want us to go
and do that particular job.
6. Did your duties turn out to be as
expected? Yes / No. If No, please
No, the issue is that our supervisors want to give us with lot of work
which is stressing. These days we do lot of paper work than patient
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 32
explain why? care.
7. Did you receive enough training /
adequate support (both on the job and
specialised) to perform your job
effectively? Yes / No, if No, please
explain why?
Yes, but the problem is that at the in-service training at our institution,
they allocate professional nurses to go and attend in-service training. We are not given equal opportunity to attend in-service training.
8. Were you satisfied with the department‘s
performance review system? If No what
can be done to improve the situation?
Not at all, our department should hire the appropriate people to do the
job e.g. washing of instrument.
9. Any other things you need us to know
about the institution including the
management?
The problem is that people are getting old without proper training to
deliver quality health services. Other employees have potential to teach,
like myself I can teach my community with what I have gained with
regard to health issues. There is a lot of stress which is caused by
some supervisors because they don’t want to take responsibility, and
they don’t handle issues in a right way. They always want us to make
mistakes so that they can suspend us or take us to hearing which is not
good.
6. BEST PRACTICES AS RECOMMENDED BY WORLD HEALTH ORGANISATION (WHO REPORT 2006):
QUESTIONS RESPONSES
6.1 Workforce: Enhancing performance Strategies to improve the performance of the health workforce must initially be focused on existing staff
because of the time lag in training new health workers.
Substantial improvements in the availability, competence, responsiveness and productivity of the
workforce can be rapidly achieved through an array of low-cost and practical instruments.
6.2 Supervision makes a big difference Supportive, yet firm and fair supervision is one of the most effective instruments available to improve the
competence of individual health workers, especially when coupled with clear job descriptions and
feedback on performance. Moreover, supervision can build a practical integration of new skills acquired
through on-the-job training.
6.3 Fair and reliable compensation Decent pay that arrives on time is crucial. The way in which workers are paid, for example, salaried or
fee-for-service, has effect on productivity and quality of care that require careful monitoring. Financial and
non-financial incentives such as study leave or child care are more effective when packaged, than when
provided on their own.
6.4 Critical support systems No matter how motivated and skilled health workers are, they cannot do their jobs properly in facilities that
lack clean water, adequate lighting, heating, vehicles, drugs, working equipment and other supplies.
Decisions to introduce new technologies for diagnosis, treatment or communication should be informed in
part by an assessment of their implications for the health workforce.
6.5 Lifelong learning should be inculcated in the workplace
This may include short-term training, encouraging staff to innovate, and fostering teamwork. Frequently,
staff- devises simple but effective solutions to improve performance and should be encouraged to share
and act on their ideas.
6.6 Exit: Managing migration and attrition
Unplanned or excessive exits may cause significant losses of workers and compromise the system’s
knowledge, memory and culture. In some regions, worker illness, deaths and migration, together,
constitute a haemorrhaging that overwhelms training capacity and threatens workforce stability.
Strategies to counteract workforce attrition include managing migration, making health a career of choice,
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 33
and stemming premature sickness and retirement.
Managing migration of health workers involves balancing the freedom of individuals to pursue work where
they choose, with the need to stem excessive losses from both internal migration (urban concentration
and rural neglect) and International movements from underdeveloped to developed countries.
Some international migration is planned, for example, the import of professionals into the Eastern
Mediterranean Region, while other migrations are unplanned with deleterious health consequences. For
unplanned migration, tailoring education and recruitment to rural realities, improving working conditions
more generally and facilitating the return of migrants represent important retention strategies. Richer
countries receiving migrants from poorer countries should adopt responsible recruitment policies, treat
migrant health workers fairly, and consider entering into bilateral agreements.
Health work as a career of choice: majority of health workers are women and “feminisation” trends are
well established in the male dominated field of medicine. To accommodate female health workers better,
more attention must be paid to their safety, including protecting them from violence. Other measures must
be put in place. These include more flexible work arrangements to accommodate family considerations,
and career tracks that promote women towards senior faculty and leadership positions more effectively.
Ensuring safe work environments: Outflows from the workforce caused by illness, disability and death
are unnecessarily high and demand priority attention, especially in areas of high HIV prevalence.
Strategies to minimise occupational hazards include the recognition and appropriate management of
physical risks and mental stress, as well as full compliance with prevention and protection guidelines.
Provision of effective prevention services and access to treatment for all health workers who become HIV-
positive are the only reasonable way forward in the pursuit of universal access to HIV prevention,
treatment and care.
Retirement planning: In an era of ageing workforces and trends towards earlier retirement, unwanted
attrition can be stemmed by a range of policies. These policies can reduce incentives for early retirement,
decrease the cost of employing older people, recruit retirees back to work and improve conditions for
older workers. Succession planning is central to preserving key competencies and skills in the workforce.
(World Health Organisation (WHO) Report 2006)
RELEVANCE OF THE WHO RECOMMENDATIONS TO THE DEPARTMENTAL RECRUITMENT AND RETENTION STRATEGY
Implementation of this strategy will assist the Department in improving
the performance of the existing Health Professionals as one of the best
practice recommended by World Health Organisation.
Firm and fair supervision in the Department will be strengthened as this
is, according to World Health Organisation, one of the most effective
instruments available to improve the competence of individual health
workers.
This Recruitment and Retention Strategy will give the Department an
opportunity to enhance its existing processes in terms of rewarding
Health Professionals, and recognising the contribution they make.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 34
The implementation of this strategy will ensure that Staff involvement as
a key factor influencing staff moral in the Department, will be effectively
maintained at all levels in the Department, through adequate
communication at all levels.
The strategy will also encourage flexible working patterns, flexible
working careers as one of the best practice recommended by the World
Health Organisation. Additionally, the strategy will help the Department
to continue to work creatively to meet the needs of Health Professionals
and patients / communities.
Safe working environment as one of the best practices to retain Health Professionals will be ensured.
7. STRATEGIC INTERVENTIONS TO CLOSE IDENTIFIED GAPS
7.1 GOAL: STRENGTHEN RECRUITMENT OF HEALTH PROFESSIONALS
Output Indicator Activity Outcomes7.1.1 Strengthened
Recruitment of
Health professionals
in the Department.
Number of health
professionals recruited in
the Department.
Advertisement of posts The advertisement of posts
will be posted in the media
coverage in order to reach
diverse applicants identified
as follows:
Print media such as newspapers.
Journals such as:• Medical journals
• Nursing journals
• Pharmacy journals
Electronic media:• On line recruitment
• Radio slots
Open advertisement for
Improved health
service delivery in
the Province.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 35
recruitment of Health
professionals whereby
qualified individuals can
present themselves
directly at various
institutions for
appointment after
screening process has
been done.
7.1.2 Health professionals
recruited through
Government to
Government contract
Number of health
professionals recruited in
the Department.
Medical Doctors are recruited
through Government to
Government contract from
Cuba, Tunisia and Iran.
This is done through the
National Department of
Health.
Improved health
service delivery in
the Province.
7.1.3 Facilitate the return
of Health
professionals
Number of returns of
health professionals
recruited and retained in
the department
This can be achieved through
the utilization of South African
Embassies of the host
countries.
For Health professionals
returning from local and
outside the country
remuneration could be based
on the recognition of current
and previous experience.
Improved health
service delivery in
the Province.
Output Indicator Activity Outcomes
7.1.4 Health professionals
recruited through
United Nations
Volunteer
Programme (UNV)
UNV medical doctors;
UNV clinical
engineers
UNV pharmacists;
and
UNV specialist Nurses
recruited and placed
within the health
facilities
The UNDP assist the
Department through
recruitment and placement of
United Nations Volunteer
health professionals to
accelerate transfer of skills
and development of local
practitioners to improve the
delivery of service in the
Province.
Improved health
service delivery in
the Province.
7.1.5 Awarding of
bursaries to study in
Number of bursaries
awarded
Review the Departmental
Bursary Policy, to bind the
Bursary Holders
Retained
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 36
health related
professional fields.
bursary holders.
Improved health
service delivery in
the Province.
7.1.6 Awarding of
Learnerships
Number of learnerships
awarded
The Department, as a
recruitment measure awards
learnerships in various health
related training fields
whereupon completion the
learners are absorbed in the
system
Improved health
service delivery in
the Province.
7.1.7 Marketing of
hospitals
Hospital profiles
developed
Development of Marketing
Strategy.
Updating of the Departmental
website.
All hospital profiles to be
posted on the Departmental
website.
Hospital newspapers and
video/DVD clips to be played
on hospital TV’s.
Improved health
service delivery in
the Province.
7.2 GOAL: RETENTION OF HEALTH PROFESSIONALS
Output Indicator Activity Outcomes
7.2.1 Rural Allowances Rural Allowances
implemented equally to all
Medical Officers, Medical
Specialists, Dentists,
Registrars and
Pharmacists.
Implement Rural Allowances
equally to all Medical
Officers, Medical Specialists,
Dentists, Registrars and
Pharmacists.
Health
Professionals
attracted, recruited
and retained
7.2.2 Cell Phone Allowance One cell phone at each
institution for Health
Professionals on call or
standby.
Review current cell phone
policy.
Implement reviewed cell
phone policy.
Health
professionals
attracted, recruited
and retained
7.2.3 Strengthening
Implementation of
OSDs
OSDs implemented
across all Health
Categories.
Implement reviewed salary
packages aligned to OSDs
across all Health Categories.
Health
Professionals
attracted, recruited
and retained.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 37
7.2.4 Infrastructures
Improvement
Improved infrastructures Implement hospitals
revitalisation programmes.
Purchase required
equipment in the hospitals.
Health
Professionals
attracted, recruited
and retained.
7.2.5 Staff Accommodation Fully furnished staff
accommodation for Health
Professionals.
Conduct assessment on the
existing staff
accommodation.
Compile a report with
recommendations.
Implementation of the
recommendations.
Health
Professionals
attracted, recruited
and retained.
7.2.6 Recreational facilities Increased number of
recreational facilities at
the hospitals.
Conduct an audit on the
existing recreational facilities
at the hospitals.
Compile a report with
recommendations.
Implementation of the
recommendations.
Health
Professionals
attracted, recruited
and retained.
7.2.7 Hospital resource
centres
Fully equipped hospital
resource centres.
Establish fully equipped
hospital resource centres
with computers and clinical
reference material.
Health
Professionals
attracted, recruited
and retained.
Output Indicator Activity Outcomes
7.2.8 Strengthening Security
measures at the health
facilities.
Increased number of safe
health facilities.
Provide 24 hours of effective
security and effective
coverage of the facilities and
premises.
Maintain and record all
occurrences in the
occurrence register and
pocket books.
To conduct regular checks /
patrolling duties around the
premises as required.
Guarding the premises
against intrusion on
unauthorised entries.
Maintain a high standard of
Safety of personnel
and property
ensured.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 38
disciplines and smartness in
appearance at all times.
Palisade fence at all health
facilities.
Installation of surveillance
cameras at sensitive points.
Appointments of ground man
to maintain the grounds in
the institution.
8. RECRUITMENT PLAN
8.1.1 HR PROJECTIONS AND COSTS
Job Title Approved posts
Filled Vacant Target2012/13
Estimated Costs(2012/2013)
R
Target2013/14
Estimated Costs(2013/2014)
R
Target2014/15
Estimated Costs(2014/20150)
R
Medical Specialists
419 84 335 14 11,162,802 20 15,946,860 30 23,920,290
Medical Officers & Dentists
2931 619 1379 111 48,969,618 120 52,940,040 130 57,351,710
Professional Nurses
13217 7727 5490 253 44,096,635 260 45,316,700 270 47,059,650
Pharmacists 419 232 187 45 16,069,575 60 21,423,420 70 24,993,990
Allied Health Professionals
3210 1289 1921 115 13,909,135 130 15,723,370 170 20,561,330
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 39
EMS Practitioners
3035 1980 1055 25 2,081,850 40 3,330,960 50 4,163,700
Total 36039 22192 12914 563 136, 286, 615 630 154,681,350 720 178,050,670
ANALYSIS:
The table above excludes projections for community service professionals and
interns due to budget constraints, and implementation of containment measures for
Limpopo Provincial Departments. In addition, the above figures exclude all the
approved and filled posts for community service professionals and interns.
Amendments will be made to the above table as and when the required budget is
made available, possibly in the next financial year (s).
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 40
8.1.2 BURSARY PROJECTIONS AND COSTS
Study field Baseline 2011/2012
Target 2012/2013
Cost Per
Student
Expenditure to be
incurred(2012/2013)
Target 2013/14
CostPer
Student
Expenditure to be
incurred(2013/2014)
Target 2014/15
CostPer
Student
Expenditure to be
incurred(2014/2015)
MBCHB 1248 138 R66,520 R9,179,760 150 R66,520 R9,978,000 150 R66,520 R9,978,000
Cuban Medical scholarship
198 25 R49,920 R1,248,000 25 R49,920 R1,248,000 35 R49,920 R1,248,000
BDS 99 15 R56,448 R846,720 20 R56,448 R1,128,960 20 R56,448 R1,128,960
Pharmacy 255 67 R49,613 R3,324,071 39 R49,613 R1,934,907 39 R49,613 R1,934,907
Occupational Therapy
62 10 R54,850 R548,500 10 R54,850 R548,500 10 R54,850 R548,500
Physiotherapy 69 14 R53,372 R747,208 10 R53,372 R533,720 10 R53,372 R533,720
Radiography 60 10 R46,856 R468,560 10 R46,856 R468,560 10 R46,856 R468,560
Dietetics 63 8 R54,574 R436,592 10 R54,574 R545,740 10 R54,574 R545,740
Speech and Hearing
96 6 R42,392 R254,352 10 R42,392 R423,920 10 R42,392 R423,920
Orthotic/prosthetic
22 0 R40,517 0 10 R40,517 R405,170 10 R40,517 R405,170
Clinical Engineering
20 0 R43,859 0 10 R43,859 R438,590 10 R43,859 R438,590
Dental Therapy 11 2 R43,825 R87,650 10 R43,825 R438,250 10 R43,825 R438,250
Podiatry 20 1 R38,808 R38,808 10 R38,808 R388,080 10 R38,808 R388,080
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 41
Study field Baseline 2011/12
Target 2012/13
CostPer
Student
Expenditure to be
incurred(2012/2013)
Target 2013/2014
CostPer
Student
Expenditure to be
incurred(2013/2014)
Target 2014/15
CostPer
Student
Expenditure to be
incurred(2014/2015)
Optometry 36 0 R54,740 0 4 R54,740 R218,960 4 R54,740 R218,960
M.A Clinical Psychology
34 8 R45,754 R366,032 8 R45,754 R366,032 8 R45,754 R366,032
Nutrition 16 21 R27,629 R580,209 4 R27,629 R110,516 4 R27,629 R110,516
TOTAL 2309 325 - R18,126,462 340 - R19, 175, 905 350 - R19,175,905
The estimated expenditure in the table above is only for new intake and it excludes budget for maintenance of the existing bursary holders.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 42
8.1.3 INFRASTRUCTURE DEVELOPMENT / AND OR IMPROVEMENTS:
PROJECT NAME MUNICIPALITY / REGION
TYPE OF INFRASTRUCTURE
PROJECT DESCRIPTION
TOTAL PROJECT
COSTR,000
MTEF FORWARD ESTIMATES
2012/2013R,000
2013/2014R,000
2014/2015R,000
Thabamoopo Hospital Capricorn Hospital Specialised
Construction water supply lines and Reservoir, parking areas, and related works
1 500 500 0 0
Thabamoopo Hospital Capricorn Hospital - Specialised Security ward 3 086 182 0 0
Thabamoopo Hospital Capricorn Hospital - Specialised
Staff accommodation, Kiosk, Pharmacy, Halfway House
3 840 361 0 0
Thabamoopo Hospital Capricorn Hospital - Specialised
Construction of medical and geriatric ward
17 024 1 280 300 0
Thabamoopo Hospital Capricorn Hospital - Specialised
Construction of kitchen and dining Hall
18 976 1 311 0 0
Thabamoopo Hospital Capricorn Hospital - Specialised Transport Control 10 000 4 000 3 000 1 000
Thabamoopo Hospital Capricorn Hospital - Specialised Construction of
Health Support 8 700 4 000 2 000
Thabamoopo Hospital Capricorn Hospital - Specialised Construction of
male acute ward 18 194 1 523 0 0
Thabamoopo Hospital Capricorn Hospital - Specialised
Construction of the female acute ward
9 731 1 000 0 0
Thabamoopo Hospital Capricorn Hospital - Specialised
Construction Substance abuse and Adolescent ward
5 206 1 347 395 0
WF Knobel Hospital - Enabling
Capricorn Hospital - District
WF Knobel Theatre Complex - Enabling Works Program
28 517 9 008 0 0
Zebediela Hospital Capricorn Mortuary New Hospital M2
Mortuary 5 900 1 090 0 0
Pietersburg Hospital Capricorn Hospital - Central
New Dental Unit and Clinical Psychology Unit
0 0 6 000 9 500
Mankweng Hospital Capricorn Hospital - Central New Spinal Unit 0 0 6 000 15 500
Seshego Hospital Capricorn Hospital - District
New Hospital M2 Mortuary and Theatre Chiller Plant
0 0 4 000 3 000
MUNICIPALITY / REGION
TYPE OF INFRASTRUCTURE
PROJECT DESCRIPTION
TOTAL PROJECT MTEF FORWARD ESTIMATES
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 43
PROJECT NAME COST R,000
2012/2013R,000
2013/2014R,000
2014/2015R,000
WF Knobel Hospital Capricorn Accommodation
Hospital Staff Accommodation (10 single rooms)
4 720 800 0 0
Zebediela Hospital Capricorn Accommodation
Hospital Staff Accommodation (10 single rooms)
5 165 800 0 0
Zebediela Hospital Capricorn Hospital - District Zebediela Hospital
Roof Renovation 1 480 226 0 0
Letaba Hospital
Mopani Hospital - Regional
A2. Construction of Gynaecology ward and orthotic & prosthetic workshop, extension to nursing college, renovations to nursing residence, and staff housing
37 595 1 912 500 0
Letaba Hospital Mopani Hospital - Regional
A3. Demolish existing maternity and construct new maternity and external covered walkways new victim empowerment centre
15 000 41 598 1 000 0
Letaba Hospital Mopani Hospital - Regional
Upgrading of Existing Administration and Psychiatric Ward
22 000 0 20 000 0
Letaba Hospital
Mopani Hospital - Regional
Workshop, 48 hours Water Standby Storage & Mechanical Works
24 000 0 2 000 0
Letaba Hospital
Mopani Hospital - Regional
Upgrading of medical records room and linen store
42 000 0 23 000 19 000
Maphuta Malatjie Hospital
Mopani Hospital - DistrictDemolition of existing buildings and stores
34 415 417 0 0
Maphuta Malatjie Hospital
Mopani Hospital - DistrictConstruction of OPD, Casualty, X-Ray
63 400 0 25 000 25 000
Maphuta Malatjie Hospital Mopani Hospital - District
Final Account for Construction of Administration, Gateway Clinic and external works
24 275 1 715 745 0
Maphuta Malatjie Hospital Mopani Hospital - District
Construction of Transport Control, Workshop, Recreational facility, Kitchen upgrade.
29 061 3 665 200 0
PROJECT NAME MUNICIPALITY / REGION
TYPE OF INFRASTRUCTURE
PROJECT DESCRIPTION
TOTAL PROJECT COST
MTEF FORWARD ESTIMATES
2012/2013 2013/2014 2014/2015
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 44
R,000 R,000 R,000 R,000Maphuta Malatjie Hospital
Mopani Hospital - District Construction of Resource Center 1 000 0 1 000 0
Dr CN Phatudi Hospita - Enablingl Mopani Hospital - District
Dr C N Phatudi OPD, X-ray and Pharmacy - Enabling Works Program
16 273 10 360 12 000 0
Nkhensani Hospital
Mopani Hospital - District Standby Generator 0 0 900 0
Letaba hospital
Mopani Hospital - Regional Theatre Chiller Plant 0 0 500 0
Ga-Kgapane Hospital
Mopani Hospital - District
New Gate House/Patient-Visitors' Center/Kiosk, OPD/Casualty/Xray Complex,
0 0 6 000 20 000
Ga-Kgapane Hospital Mopani Hospital - District
Stanby Generator and Theatre Chiller Plant
0 0 2 700 0
Sekororo Hospital Mopani Hospital - District
New Maternity Complex; Medical Gas Plant Room
0 0 6 000 17 500
Van Velden Hospital
Mopani Hospital - District
New Maternity Complex; Hospital Compliant with Disabled Requirements
0 0 6 000 17 500
Kgapane Hospital Mopani Accommodation
Hospital Staff Accommodation (10 single rooms)
4 786 800 0 0
Old Nkhensani Hospital Mopani Accommodation
Hospital Staff Accommodation (10 single rooms)
4 771 800 0 0
Letaba Hospital Mopani Accommodation
Hospital Staff Accommodation (10 single rooms)
4 795 800 0 0
Sekororo Hospital
Mopani
AccommodationHospital Staff Accommodation (20 single rooms)
9 043 5 434 0 0
Mecklenburg Hospital - Enabling Sekhukhune Hospital - District
Mecklenburg OPD, X-Ray, Casualty & Pharmacy - Enabling Works Program
36 035 14 651 6 000 0
St Ritas Hospita – Enablingl
Sekhukhune Hospital - Regional
St Ritas Pharmacy Upgrade - Enabling Works Program
10 247 6 612 6 000 0
Matlala Hospital - Enabling
Sekhukhune Hospital - District
Matlala OPD, X-Ray, Casualty & Pharmacy - Enabling Works Program
21 241 3 223 1 874 0
Philadelphia Hospital – Enabling
Sekhukhune Hospital - Regional
Philadelphia OPD, X-Ray, Casualty - Enabling Works Program
37 798 10 819 12 000 0
MUNICIPALITY / REGION
TYPE OF INFRASTRUCTURE
PROJECT DESCRIPTION
TOTAL PROJECT
MTEF FORWARD ESTIMATES
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 45
PROJECT NAME COSTR,000
2012/2013R,000
2013/2014R,000
2014/2015R,000
Dilokong Hospital Sekhukhune Accommodation
Hospital Staff Accommodation (10 single rooms)
4 797 800 0 0
Jane Furse Hospital Sekhukhune Accommodation
Hospital Staff Accommodation (10 single rooms)
4 720 800 0 0
Philadelphia Hospital Sekhukhune Accommodation
Hospital Staff Accommodation (10 single rooms)
4 747 800 0 0
HC Boshoff New Health Centre
Sekhukhune Community Health Centre
New Community Health Centre 65 155 400 0 0
Bosele EMSSekhukhune Ambulance base
New Emergency Medical Service Station
5 700 4 200 0 0
Philadelphia Hospital Sekhukhune Hospital - Regional
Renovation of Staff Accommodation
0 0 4 000 7 000
Mecklenburg Hospital Sekhukhune Hospital - District Concrete Palisade
Fence 0 0 2 900 0
Elim Hospital - Enabling
Vhembe Hospital – District Elim Hospital Theatre - Enabling Works Program
5 281 547 0 0
Tshilidzini Hospital Vhembe Hospital - Regional
Replacement of Psychiatric Ward gutted by fire
0 0 4 000 9 480
Louis Trichardt Hospital Vhembe Hospital - District
New Theatre Block and Upgrade Casualty
0 0 2 000 18 000
Malamulele Hospital Vhembe Accommodation
Hospital Staff Accommodation (10 single rooms)
4 876 800 0 0
Louis Trichardt Hospital Vhembe Accommodation
Hospital Staff Accommodation (10 single rooms)
5 036 800 0 0
Donald Fraser Hospital Vhembe Accommodation
Hospital Staff Accommodation (10 single rooms)
4 772 800 0 0
Elim Hospital Boilers
Vhembe Hospital - District Boilers Upgrade 16 624 4 207 0 0
Thabazimbi Hospital Waterberg Hospital - District
OPD, Casualty, X-ray, Pharmacy and ARV Clinic and administration block
57 500 11 225 0 0
Thabazimbi Hospital
Waterberg Hospital - District
Construction of maternity, wards and theatre, linen bank ,kitchen, medical waste and ring road
160 000 60 372 50 473 32 527
George Masebe Hospital - Enabling
Waterberg Hospital - District
George Masebe Maternity &Theatre - Enabling Works Program
25 385 14 587 5 000 0
PROJECT NAME MUNICIPALITY / TYPE OF INFRASTRUCTURE
PROJECT DESCRIPTION
TOTAL PROJECT
MTEF FORWARD ESTIMATES
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 46
REGION COST R,000
2012/2013R,000
2013/2014R,000
2014/2015R,000
Voortrekker Hospital – Enabling Waterberg Hospital - District
Voortrekker OPD, X-Ray, Casualty & Pharmacy - Enabling Works Program
32 524 14 615 5 000 0
Mokopane Hospital – Enabling Waterberg Hospital - Regional
Mokopane Theatre Complex - Enabling Works Program
37 500 9 158 2 000 0
F.H. Odendaal:
Waterberg Hospital - District
New Health Support, New Admin Block, New Gateway Clinic; Re-organization of Casualty/OPD
0 0 6 000 20 000
George Masebe Hospital
Waterberg Hospital - DistrictNew Wards, New Gateway Clinic, Upgrade Casualty
0 0 6 000 22 313
Mokopane Hospital
Waterberg Hospital - Regional New Psychiatric Ward 0 0 6 000 7 000
W.F. Knobel Hospital Waterberg Hospital - District
Replacement of X-ray Building at an optimal location according to health flow
0 0 4 000 3 400
Voortrekker Hospital
Waterberg Hospital - District Standby Generator 0 0 400 0
George Masebe Hospital
Waterberg AccommodationHospital Staff Accommodation (10 single rooms)
5 085 800 0 0
Voortrekker Hospital Waterberg Accommodation
Hospital Staff Accommodation (10 single rooms)
4 720 800 0 0
FH Odendaal Hospital TB MDR
Waterberg Hospital - SpecialisedFH Odendaal Hospital TB MDR Units
44 201 6 000 0 0
Ellisras Hospital Waterberg Hospital - District
Upgrade Casualty/OPD, New Laboratory,
0 0 6 000 15 000
TOTAL - - - 1,068,397 261,945 258,887 262,720
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 47
9. MONITORING AND EVALUATION
9.1 The Recruitment and Retention Strategy will be monitored and evaluated
by all stakeholders listed below:
DESIGNATION BRANCH / DIVISION
1. Senior General Manager Corporate Services
2. Senior General Manager Health Branch
3. Chief Financial Officer Finance
4. General Manager Human Resource Management
and Development
5. General Manger Budget
6. Senior Manager Human Resource Development
7. Senior Manager Human Resource Management
8. Senior Manager Human Resource Planning,
Research & Product
Development
9. Senior Manager Security
10. Senior Manager Infrastructure Development
11. Senior Manager OD & Efficiency
12. Senior Manager Labour Relations
13. Senior Manager Risk Management
14. Senior Manager Strategic Planning
15. Head of Monitoring and
Evaluation
Monitoring and Evaluation
9.2. Quarterly and Annual Reports will serve as a means of verification.
Additionally, efforts to address any deviations will be identified, and
where necessary actions for rectification will need to be taken.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 48
10. IMPLEMENTATION PLAN
PRIORITY INERVENTIONS
KEYACTIVITIES
EXPECTEDOUTCOMES
INDICATORSNUMBER OF POSTS TO BE FILLED
RESPONSIBILITYY12011/2012
Y22012/2013
Y32013/2014
Y42014/2015
1.To Strengthen Recruitment Of Health Professionals in the Department.
Advertisement of posts in the: -Print media, such as newspapers, medical journals,
-Electronic media such as online recruitment and radios
-O pen advertisement for
recruitment of qualifying
Health Professionals.
Improved
Health Care
Service Delivery
in the Province.
Number of
posts advertised
in print and
electronic
media, and
filled.
- 563 630 720 SENIOR MANAGER: Human Resource
Management
REQUIRED BUDGET
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 49
PRIORITY INERVENTIONS
KEYACTIVITIES
EXPECTEDOUTCOMES
INDICATORS RESPONSIBILITYY12011/2012
Y22012/2013
Y32013/2014
Y42014/2015
2. To Award Bursaries to students, to study Health related Careers.
Review the Departmental Bursary Policy to bind Bursary Holders
Implementation of the reviewed Policy.
Improved
Health Care
Service Delivery
in the Province.
Number of
bursaries
awarded.- 18 126 462 19 175 905 19 175 905 SENIOR MANAGER:
Human Resource Development
3. To Market Hospitals Updating of Departmental
website.
Posting all Hospital
profiles on the
Departmental website.
Playing Hospitals
newspapers and video /
DVD clips on Hospital’s
TVs.
Improved
Health Care
Service Delivery
in the Province.
Updated
Departmental
Website.
Hospital Profiles
posted on the
Departmental
website.
Video / DVD
clips played on
Hospitals.
- 0 0 0 SENIOR MANAGER: Communications
PRIORITY INERVENTIONS
KEYACTIVITIES
EXPECTEDOUTCOMES
INDICATORS REQUIRED BUDGETRESPONSIBILITYY1 Y2 Y3 Y4
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 50
2011/2012 2012/2013 2013/2014 2014/2015
4. Infrastructures Development (Funded by National)
Implement Hospital Revitalisation project in six Hospitals (Jane Furse, Nkhensani,Letaba,Maphutha Malatji,Thabamoopo & Thabazimbi).
Improved
Health Care
Service Delivery
in the Province.
Number of
Hospital
revitalisation
projects
implemented.
- R1, 193,000 R310, 211,000 R399, 286,000 SENIOR MANAGER:Revitalisation Programme
5. Staff Accommodation
Conduct assessment on
the existing staff
accommodation.
Compile a report with
recommendations.
Implementation of the
recommendations.
Improved
Health Care
Service Delivery
in the Province.
Assessment on
the existing staff
accommodation
conducted, and
recommendatio
ns
Implemented.
Number of staff
accommodation
s built.
- R261,945,000 R258,887,000 R262,720,000 SENIOR MANAGER: Physical Facilities
PRIORITY INERVENTIONS
KEYACTIVITIES
EXPECTEDOUTCOMES
INDICATORS REQUIRED BUDGETRESPONSIBILITYY1
2011/2012Y2
2012/2013Y3
2013/2014Y4
2014/2015
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 51
6. Strengthen Security Measures at the Health facilities.
Provide 24 hours of
effective security and
effective coverage of the
facilities and premises
Maintain and record all
occurrences in the
occurrence register and
pocket books.
Conduct regular checks /
patrolling duties around
the premises as required.
Guarding the premises
against intrusion on
unauthorised entries.
Maintain a high standard
of disciplines and
smartness in appearance
at all times.
Palisade fence at all
Improved
Health Care
Service Delivery
in the Province.
24 hours of
effective
security and
effective
coverage of the
facilities and
premises
provided.
All occurrences
maintained and
recorded in the
occurrence
register and
pocket books.
Regular
checks /
patrolling duties
around the
premises
conducted as
required.
- R235, 244,000 R242,301,320 R249,570,360 SENIOR MANAGER: Security Services
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 52
Health facilities.
Installation of surveillance
cameras at sensitive
points.
Premises
guarded against
intrusion on
unauthorised
entries.
Palisade fence
built at all
Health facilities.
Surveillance
cameras
installed at
sensitive points.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 53
11. FINACIAL IMPLICATIONS
This strategy will not be fully implemented due to financial constraints, and
cost cutting measures which must be implemented by the Department to curb
spending as required by the National and Provincial Treasury. In addition,
amendments to this strategy will be made as and when national and provincial
policies are reviewed or when new policies are developed.
The Department needs the funds (estimates) indicated in the table below to
fully implement this strategy:
Appointments for Health Professionals
2011/12-2013/14
Awarding of Bursaries2011/12-2013/14
Infrastructure Development
2011/12-2013/14
R4,624,012,000 R447,320,502 R668,860,000
Additionally, the Department anticipates spending the budget reflected in the
table below for partial implementation of this strategy:
Appointments for Health Professionals
2011/12-2013/14
Awarding of Bursaries2011/12-2013/14
Infrastructure Development
2011/12-2013/14
R469,018,635 R56,478,272 R547,104,000
GAP (DEFICIT) TO FULLY IMPLEMNT THE STRATEGY:
Appointments for Health Professionals
2011/12-2013/14
Awarding of Bursaries2011/12-2013/14
Infrastructure Development
2011/12-2013/14
R4,154,993,365 R390,842,230 R121,756,000
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 54
12. IMPACT OF THE RECRUITMENT AND RETENTION STRATEGY ON SERVICE DELIVERY.
The revised strategy due to financial constraints will have the following impact:
12.1 Transformation and modernisation of infrastructure and equipment at
health institutions may not be achieved;
12.2 Management systems, structures and processes may be affected;
12.3 Inadequate staff accommodation at health institutions which may result
in high staff turnover;
12.4 Health Professionals’ skills / competencies may not be achieved as
planned in terms of the Human Resource Development Strategy;
12.5 Number of posts to be filled in terms of Human Resource Plan may not
be achieved, this might result into workload, eventually into burnouts and
employee stress;
12.6 Patients waiting time at the health institutions will remain a challenge;
and
12.7 High staff turnover rate will remain a challenge.
RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 55