recovery coach webinar slides final · 2019-08-19 · 4/30/14 4 recovery coach role motivator &...

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UNDERSTANDING THE ROLE OF PEER RECOVERY COACHES IN THE ADDICTION PROFESSION

Presented by Phil Valentine May 1, 2014

Download the PowerPoint slides & access CE quiz here:

www.naadac.org/understandingtheroleofpeerrecoverycoachesintheaddictionprofession

A presenta*on by the NAADAC, the Associa*on for Addic*on Professionals

Misti Storie, MS, NCC

WEBINAR ORGANIZER

Director of Training & Professional Development

NAADAC, the Associa/on for Addic/on Professionals

USING GOTOWEBINAR

•  Control Panel

•  Asking Ques:ons

•  PowerPoint Slides

•  Polling Ques:ons

•  Audio (phone preferred)

www.naadac.org/understandingtheroleofpeerrecoverycoachesintheaddic/onprofession

A presenta*on by NAADAC, the Associa*on for Addic*on Professionals

A COMPONENT OF THE RECOVERY TO PRACTICE (RTP) INITIATIVE

www.naadac.org/recovery

OBTAINING CE CREDIT

o  The educa/on delivered in this webinar is FREE to all professionals.

o  1.5 CEs are FREE to NAADAC members who aFend this webinar. Non-‐members of NAADAC receive 1.5 CEs for $20.

o  If you wish to receive CE credit, you MUST complete and pass the “CE Quiz” that is located at: (look for TITLE of webinar)


www.naadac.org/webinars

A CE cer/ficate will be emailed to you within 21 days of submiYng the quiz and payment (if applicable) – usually sooner.

o  Successfully passing the “CE Quiz” is the ONLY way to receive a CE cer*ficate.

Free to NAADAC Members!

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WEBINAR LEARNING OBJECTIVES

o  Define Peer Recovery Coaches

o  Iden/fy at least 3 ethical considera/ons

o  List at least 3 elements key to a scope of peer prac/ce

o  Iden/fy the various posi/ons on the developmental ladder for peer recovery coaches

o  State at least 2 supervision considera/ons

Phil Valentine

WEBINAR PRESENTER

Execu:ve Director

Connec/cut Community for Addic/on Recovery (CCAR)

[email protected]

FINDINGS FROM NAADAC SITUATIONAL ANALYSIS

www.naadac.org/situational-analysis

FINDINGS FROM SITUATIONAL ANALYSIS

Through the Recovery to Prac/ce (RTP) Ini/a/ve, NAADAC was asked to determine the extent to which recovery-‐oriented concepts, values, and prac/ces exist within all aspects of the addic/on profession in order to develop a recovery-‐oriented training curriculum for the workforce.


o  understand recovery-‐oriented concepts

o  u/lize recovery-‐oriented prac/ces

o  have recovery-‐related opportuni/es for educa/on, training, literature, cer/fica/on, and licensure

o  Gaps s:ll remain.

In general, members of the addiction profession:


o  trauma-‐informed care

o  cultural diversity

o  medica/on-‐assisted treatment

o  co-‐occurring disorders

o  role of peer recovery coaches

Special attention is needed in these areas:

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DEFINING PEER RECOVERY COACHES


SAMHSA Service Defini*on

o  Peer Recovery Coaching is a set of nonclinical, ac/vi/es, based on shared lived experience, that engage, educate and support an individual to successfully recover from mental and/or substance use disorders. Peer Recovery Coaches act as a recovery and empowerment catalyst: guiding the recovery process and suppor/ng the individual’s recovery choices, goals, and decisions.

RECOVERY COACH DEFINITION

From Connec*cut Community for Addic*on Recovery:

A Recovery Coach is anyone interested in promo/ng recovery by removing barriers and obstacles to recovery by serving as a personal guide and mentor for people seeking or in recovery.


From William White:

A Recovery Coach is a person who helps remove personal and environmental obstacles to recovery, links the newly recovering person to the recovering community, and serves as a personal guide and mentor in the management of personal and family recovery. Such supports are generated by mobilizing volunteer resources within the recovery community, or provided by the recovery coach where such natural support networks are lacking.


From CCAR Recovery Coach Academy:

A Recovery Coach is someone interested in promo/ng recovery by assis/ng recoverees to iden/fy and overcome barriers to recovery, develop recovery capital and serve as a recovery guide and companion for those seeking or sustaining recovery.

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RECOVERY COACH ROLE

MOTIVATOR & CHEERLEADER

o  Believes in capacity for change

o  Mo/vates

o  Encourages

o  Celebrates

Adapted from William White

RECOVERY COACH ROLE

ALLY & CONFIDANT

o  Loyal

o  Cares for Recoveree

o  Ac/vely Listens

o  Trustworthy

o  Stable and Consistent


RECOVERY COACH ROLE

TRUTH TELLER

o  Provides honest and helpful informa/on

o  Offers sugges/ons

o  Helps to iden/fy paFerns of behavior

o  Does not sugar coat things


RECOVERY COACH ROLE

ROLE MODEL & MENTOR

o  Offers their own life as an example of healthy living

o  Shows how . . . Walks the talk

o  Provides stage-‐appropriate recovery informa/on


RECOVERY COACH ROLE

PROBLEM SOLVER

o  Iden/fies poten/al problem areas

o  Assist recoveree to problem solve

o  Does not tell the person the right way but helps person with op/ons

o  Non-‐judgmental


RECOVERY COACH ROLE

RESOURCE BROKER

o  Provides linkages to recovery community, treatment and other supports

o  Knows system of care and how to navigate the system

o  Has established contacts and recovery partnerships in the community


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RECOVERY COACH ROLE

ADVOCATE

o  “A” = Advocate for the recovery community

o  “a” = Advocate for the recoveree

o  Assists recoveree to protect their rights

o  Acts as a representa/ve for the recoveree when requested


RECOVERY COACH ROLE

COMMUNITY ORGANIZER

o  Helps establish support network for recoveree

o  Serves as a connector


RECOVERY COACH ROLE

LIFESTYLE CONSULTANT

o  Offers feedback on recovery lifestyle

o  “How’s that working for you?”

o  Focus on recovery and wellness

o  Discuss healthy choices


RECOVERY COACH ROLE

FRIEND & COMPANION

o  An equal

o  Peer-‐to-‐peer

o  Reduced power differen/al



A RECOVERY COACH IS NOT:

o  Sponsor

o  Counselor

o  Nurse/Doctor

o  Clergy

STAYING IN YOUR LANE: DISTINGUISHING THE

ADDICTION COUNSELOR, RECOVERY COACH AND

SPONSOR

Adapted from the writings of Bill White

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o  Contrast professional addic/on counseling, peer-‐based recovery coaching and sponsorship on key characteris/cs

o  Recognizing that these characteris/cs exist on a con/nuum across organiza/ons and groups that evolve over /me.

DISTINGUISHING CHARACTERISTICS: STARTING POINTS FOR DISCUSSION

Counselor

•  Emphasis on formal educa/on (theory and science)

•  VeFed by the profession

Recovery Coach

•  Emphasis on experien/al knowledge and training

•  VeFed by the community

Sponsor

•  Emphasis on experien/al knowledge

•  VeFed by reputa/on within a community of recovery

FOUNDATIONAL KNOWLEDGE

Counselor

• Works within organiza/onal hierarchy of treatment organiza/on

• With direct supervision

Recovery Coach

•  Organiza/onal seYngs span treatment organiza/ons, allied service organiza/ons and recovery community organiza/ons

•  Varied degree of supervision

Sponsor

•  Minimal hierarchy

•  No formal supervision

ORGANIZATIONAL CONTEXT

Counselor

• Works within a par/cular organiza/onal treatment philosophy

Recovery Coach

• Works across mul/ple frameworks of recovery via choices of those with whom they work

Sponsor

• Works within beliefs and prac/ces of a par/cular recovery fellowship

SERVICE/SUPPORT FRAMEWORK

Counselor

•  Significant power differen/al

•  Extreme separa/on of helper/helpee role

•  Explicit ethical guidelines

•  High external accountability

Recovery Coach

•  Minimal power differen/al

•  Ethical guidelines being developed

•  Moderate external accountability

Sponsor

•  Minimal power differen/al

•  Support is reciprocal

•  Rela/onship governed by group conscience

•  No external accountability

SERVICE/SUPPORT RELATIONSHIP

Counselor

•  Formal •  Personally guarded

•  Strategic

Recovery Coach

•  Variable by organiza/onal seYng but generally personal and informal

Sponsor

•  Informal •  Open •  Spontaneous

STYLE OF HELPING

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Counselor

•  Self-‐disclosure discouraged or prohibited

Recovery Coach

•  Strategic use of one’s own story; role model expecta/on

Sponsor

•  Strategic use of one’s own story

•  Role model expecta/on

USE OF SELF

Counselor

•  Considerable focus on past experience

Recovery Coach

•  Focus on present:

• What can you do today to strengthen your recovery?

Sponsor

•  Variable by fellowship and stage of recovery of sponsee

TEMPORAL ORIENTATION

Counselor

•  Brief and ever briefer

Recovery Coach

• Measured in months or years (via sustained recovery checkups)

Sponsor

•  Variable but can span years

DURATION OF SERVICES/SUPPORT RELATIONSHIP

Counselor

•  Intrapersonal & interpersonal focus

•  Minimal focus on ecology of recovery

•  Minimal advocacy

Recovery Coach

•  Focus on linking to community resources and building community recovery capital

•  Significant advocacy work

Sponsor

•  Intrapersonal & interpersonal focus

•  Minimal focus on ecology of recovery

•  Minimal advocacy

ROLE OF COMMUNITY IN RECOVERY

Counselor

•  Extensive and burdensome

Recovery Coach

• Minimal but growing

Sponsor

• None

DOCUMENTATION

Counselor

• Works as paid helper

•  Client or third party pays for service

Recovery Coach

• Works in paid or volunteer role

•  Service may be paid for by person being coached or a third party

Sponsor

•  Provides support only as part of one’s own service work

•  No fees paid to sponsor or recovery fellowship

MONEY

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For more dis/nguishing characteris/cs, see the following at www.williamwhitepapers.org

White, W. (2006). Sponsor, Recovery Coach, Addic:on Counselor: The Importance of Role Clarity and Role Integrity. (Monograph) Philadelphia, PA: Philadelphia Department of Behavioral Health.

White, W. (2009). Peer-‐based Addic:on Recovery Support: History, Theory, Prac:ce, and Scien:fic Evalua:on. Chicago, IL: Great Lakes Addic/on Technology Transfer Center and Philadelphia Department of Behavioral Health and Mental Retarda/on Services.


PRIMARY TARGET POPULATION

Individuals who have already ini/ated recovery and are seeking support for long-‐term recovery from addic/on to alcohol, gambling and/or other drugs.


Individuals receiving this service should see movement through the stages of recovery:

Stage 1: Stabiliza/on

Stage 2: Deepening

Stage 3: Connectedness

Stage 4: Integra/on

Adapted from the work of Kathleen R. O’Connell, RN, MPH, PhD

learning about addic/on

developing role models for healthy recovery

staying clean and sober

physical detox and stabiliza/on

learning to socialize in a group seYng

learning to break the paFern of isola/on

anxiety management

staying away from risky places, situa/ons and

people

developing self-‐responsibility

learning to ask for help and support

Year 1 tasks include:

STAGE ONE: STABILIZATION

increase in the quality of physical

health increase in the ability to tolerate feelings

beginning to make dis/nc/ons between and among feeling

states

increase commitment to

working on recovery

iden/fying old behaviors that don’t feel right anymore

emo/onal detox

changes in verbal aYtude, feeling and

behavior

Year 2 tasks include:

STAGE TWO: DEEPENING

the depth of joy and misery can be profound

the need to go back and redo some earlier

tasks in recovery

learning to avoid the crea/on of drama in

one’s life

the outer world of the person is beginning to reflect the inner world

connec/ons are made to a wider circle of people both in and out of recovery

there is an increase in honesty

Year 3-5 tasks include:

STAGE THREE: CONNECTEDNESS

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base rela/onships on love rather than

need avoid stuckness the automa/c use of

tools of recovery

an ability to act on knowledge and

insight and follow through

self-‐forgiveness having fun and joy in life

Year 6-10 tasks include:

STAGE FOUR: INTEGRATION

finding purpose and meaning in life becoming confident becoming more

humble

understanding that you are both precious and insignificant

developing your legacy

allowing gra/tude to penetrate every aspect of your life

Years 10+ tasks include:

STAGE FIVE: MATURATION


SERVICE SUGGESTIONS

This service is delivered primarily face-‐to-‐face, secondarily by telephone or via social media. Some places are beginning to use a learning community model as well.

Promote recovery Remove barriers

Connect recoverees with recovery support

services

Encourage hope, op/mism and healthy living

FOUR GOALS OF A RECOVERY COACH

STAGES OF CHANGE: RECOVERY COACH’S

ROLE AND THE ROLE OF THE RECOVEREE

PRECONTEMPLATION TO CONTEMPLATION

Recoveree Task

Person must decide to act and commit to

change target behavior

Person must begin to take preliminary steps

towards making change

Ambivalence around decisional balance is

resolved

Coach’s Role

To raise doubts and increase concern and

awareness around the target behavior

Develop hope and op/mism

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CONTEMPLATION TO PREPARATION

Recoveree Task

Person must decide to act and commit to

change target behavior

Person must begin to take preliminary steps towards making change

Ambivalence around decisional balance is resolved

Coach’s Role

To examine the impact of the target behavior and to

consider the pros and cons in order to /p the decisional

balance in favor of a commitment to change

PREPARATION TO ACTION

Recoveree Task

Person must begin to set goals and

priori/es to achieve change

Person must begin to develop a change plan

Person may not have stopped using alcohol and/or other drugs at this point. Change in using behavior may not occur un/l

person reaches ac/on stage.

Coach’s Role

To strengthen the commitment to change and to develop an ac/on plan and strategies that facilitate the desired

change.

ACTION TO MAINTENANCE

Recoveree Task

Person must apply behavior change methods and techniques for at least 6

months

Person con/nues to develop self-‐efficacy around behavior change and con/nually refines change behavior

Person must be ac/vely mee/ng their recovery goal to be considered in ac/on

stage.

Coach’s Role

To support the implementa/on of the change plan,

modifica/ons of the plan as needed and development of new

behaviors and aYtudes conducive

to change.

MAINTENANCE

Recoveree Task

Develop rou/nes

Become aware of the posi/ves associated with the change

Prac/ce healthy aYtudes (gra/tude, service, hope, encouragement, etc.)

Coach’s Role

Encourage!

Celebrate!

Reinforce posi/ves

No/ce the progress made by the recoveree

Focus on quality of life issues

STAFFING REQUIREMENTS

Most peer recovery coaches will have lived experience in recovery from addic/on. Organiza/ons vary whether or

not this is “required.”

Recovery coaching is both art and science.

o  The “science” will require sufficient educa/on and training.

o  The “art” of recovery coaching draws on one’s experience and the ability to ac/vely listen, ask good ques/ons and discover and manage one’s own personal stuff.

Peer Recovery Coaching can be delivered wherever individuals obtain services including:

o  Free-‐standing peer recovery support loca/ons such as Recovery Community Centers

o  Facili/es where inpa/ent services are provided, such as hospitals, crisis centers, detoxifica/on units

o  Facili/es where outpa/ent treatment services are provided, such as clinics, psychosocial rehabilita/on center, treatment centers, etc.

o  Some preliminary planning sessions in CT are talking about Recovery Coaches in nursing homes and emergency departments

SETTINGS

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SETTINGS

Peer Recovery Coaching can be delivered wherever individuals obtain services including:

o  Primary care seYngs as well as emergency rooms, health homes

o  Natural community seYngs where mobile services may appropriately meet the individual, such as coffee shops or a person’s home, library, prison/jail, forensic facili/es, college seYngs or job site

o  Other community and faith-‐based seYngs

o  Telephonic and other electronic communica/on

DOCUMENTATION

o  There is a lot of discussion as to what documenta/on may be required and will be dependent on where the recovery coach service is delivered.

o  In many cases, Recovery Plans are kept by the individual receiving the support, NOT by the peer recovery coach or the organiza/on providing the service.

REIMBURSEMENT INFORMATION

o  Medicaid

o  Managed care

o  Recovery Community Services Program

o  Substance Abuse Preven/on and Treatment Block Grant

o  Access to Recovery grant program

o  State, county, and local funding

o  Other sources (TANF, drug court funds, & private funding)

States are using a variety of funding streams for peer workforce development, including:

VOLUNTEERISM – GIVING BACK

Reciprocal Benefit (Win-‐Win):

o  Peer recovery coaches, par/cularly those serving in this capacity as volunteers, are also quite explicit in what they get out of this service process.

o  “I feel I am giving back by helping assist others in their recovery process. By prac:cing what I preach, I am able to build and nurture areas of spiritual growth in my life. I am able to maintain a sense of integrity and character. Working as a [peer] recovery coach has helped me evaluate strengths and weaknesses and improve my listening skills. I feel trusted and valued as a mentor when people allow me to help them reach their goals. I feel special.”

BIG QUESTIONS Big Ques*on #1

•  How are Recovery Coaches “supervised”? “every coach needs a coach,” groups

Big Ques*on #2 •  How do we measure outcomes? “keep the bureaucracy to a minimum yet assure accountability and quality”

Big Ques*on #3 •  How will recovery coaching services be funded?

RECOVERY COACHING – BIG QUESTIONS

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DEBUNKING MYTHS

MYTH: “THEY ARE COMPETITION”

FACT: Peer work is dis/nct and separate from professionally delivered clinical treatment.

Peer workers are viewed as a vital, unique, and autonomous component of the addic/ons service workforce, and the essen/al quali/es that they bring are valued as transforma/ve, rather than merely addi/ve.

o  Some peer recovery coaches serve as volunteers while also working at a paying job.

o  Some volunteer for a limited /me period as a way of strengthening their own recovery.

o  Some become cer/fied for personal reasons or as a requirement of the seYng they work in.

MYTH: “THEY ARE COMPETITION”

o  Some peer recovery coaches opt to work as a volunteer “giving back” as a component of their own recovery.

o  This trend of peer recovery coaches serving as volunteers is evolving as the field broadens and more opportuni/es for people to pursue careers as recovery coaches emerge.

o  As more peer recovery coaches seek paid employment there will need to be a track for training and creden/aling for them.

MYTH: “THEY ARE TAKING OUR JOBS”

AUDIENCE POLLING QUESTION

Do you feel peer recovery coaches should have personal experience with addiction

recovery?

MYTH: “HAVE TO BE IN RECOVERY TO BE A PEER RECOVERY COACH”

FACT: Peer recovery coaching is mostly provided by individuals with personal recovery experience but you don’t have to be in recovery to be a peer recovery coach. There are many factors that determine “peerness”.

•  And even though peer support is based on the belief that people who have faced, endured and overcome adversity can offer useful support, encouragement, hope and perhaps mentorship to others facing similar situa/ons.

•  Who determines if a person has personal recovery experience?

•  What about family members?

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Do you feel the ethics guidelines for addiction counselors should be the same for peer

recovery coaches?

MYTH: “PEER RECOVERY COACHES ARE NOT BOUND TO A CODE OF ETHICS”

FACT: Individual programs have developed ethical guidelines for peer recovery coaching. However, no na/onal code of ethics exists at this /me.

Peer ethics are codes and guidelines that are developed in a peer context and incorporated in peer and community seYngs. Peer ethics are fundamental to all levels of policy, prac/ce, and program development.


Do you feel that supervision should be the same for addiction counselors and peer

recovery coaches?

MYTH: “THEY ARE NOT SUBJECT TO SUPERVISION”

FACT: Every coach needs a coach. Peer-‐run recovery community organiza/ons have established peer-‐to-‐peer supervision models.

To be most effec/ve, peer workers will be guaranteed regularly scheduled supervision that is non-‐clinical, facilitated by a qualified and trained peer supervisor (some places referring to this role as a Master Coach.

Peer recovery coaches should not receive “clinical” supervision

o  Peer recovery coaches are doing non-‐clinical work

o  While peers may need administra/ve supervision to help them manage the demands of the workplace (e.g., recordkeeping, work schedule), they also need supervision from senior, experienced peers/coaches who can teach and reinforce cri/cal competencies and help with problem solving.

o  A peer supervisor can also share experience, strengths, and hope when the job seems overwhelming.


ü  Supervision can be viewed as a peer-‐to-‐peer “coaching” model within itself

ü  Peer-‐to-‐peer supervision and/or co-‐supervision in individual and group format are accepted models

ü  Peer supervisors should have experience providing peer recovery coaching

ü  Ideally, peer supervisors will have completed a peer recovery coach training program


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MYTH: “ITS DEPROFESSIONALIZING THE ADDICTION PROFESSION”

FACT:

Peer recovery coaches respect and value the role of professional treatment in the recovery process and in a recovery-‐oriented system of care.

PEER RECOVERY COACHES BENEFITING

THE ADDICTION PROFESSION

PEER RECOVERY COACHES IN HISTORY

The addiction profession has a strong foundation of peer involvement. In fact, the earliest addiction professionals were the first peer recovery coaches informed by Alcoholics Anonymous.

Webinar #3 in RTP Series: The History of Recovery in the United States and the Addic:on Profession


BENEFITS TO THE ADDICTION PROFESSION

Evidence suggests that peer support and peer recovery coaching . . .

o  Reduces use of acute services (e.g., emergency rooms, detoxifica/on centers)

o  Increases engagement in outpa/ent treatment

o  Increases ac/ve involvement in care planning and self-‐care

o  Reduces average service costs per person

PEER RECOVERY COACH RESEARCH

More research on recovery and peer involvement is outlined in this webinar:

Webinar #2 in RTP Series: What Does Science Say? Reviewing Recovery Research


SUPPORT FOR A FULL CONTINUUM OF CARE

o  In a recovery-‐oriented system of care, treatment is one component in a larger paradigm of recovery

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Recovery Community

Treatment Community

Historical context...


o  Peer-‐based recovery support services can cons/tute an adjunct to addic/on treatment (for those with high problem severity and low recovery capital) or an alterna/ve to addic/on treatment (for those with low or moderate problem severity and moderate or high recovery capital).

o  This requires considerable vigilance in determining service needs and providing services only within the boundaries of one’s competence, and skill in making necessary referrals in a /mely manner.


o  Many see the implementa/on of peer support services and peer recovery coaching as viable alterna/ves to more expensive specialty addic/on treatment.

o  The challenge is to ensure that decision makers are aware of and support a con/nuum of care which is holis/c and accessible to individuals with substance use disorders, spanning from use to dependency and addic/on.


o  To be effec/ve across this spectrum of disorders, services much be supported and include educa/on, assessment, early interven/on, treatment, and long-‐term recovery supports across the life span of individuals to produce a community focused on health and well-‐being for all who reside there.

THANK YOU!

ASKING QUESTIONS

Ask questions through the Questions Pane

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OTHER RTP WEBINARS


Defining Addic*on Recovery •  Thursday, January 9, 2014 @ 3-‐4:30pm ET

What Does Science Say? Reviewing Recovery Research •  Wednesday, February 5, 2014 @ 3-‐5pm ET

The History of Recovery in the United States and the Addic*on Profession •  Thursday, March 6, 2013 @ 3-‐4:30pm ET

Defining Recovery-‐Oriented Systems of Care (ROSC) •  Thursday, April 3, 2014 @ 3-‐4:30pm ET

Understanding the Role of Peer Recovery Coaches in the Addic*on Profession •  Thursday, May 1, 2014 @ 3-‐4:30pm ET

Including Family and Community in the Recovery Process •  Thursday, May 29, 2014 @ 3-‐5pm ET

Collabora*ng with Other Professions, Professionals, and Communi*es •  Thursday, June 26, 2014 @ 3-‐4:30pm ET

Using Recovery-‐Oriented Principles in Addic*on Counseling Prac*ce •  Thursday, July 24, 2014 @ 3-‐5pm ET

Exploring Techniques to Support Long-‐Term Addic*on Recovery for Clients and Families •  Thursday, August 21, 2014 @ 3-‐5pm ET

WEBINARS ON DEMAND

•  Medica:on Assisted Treatment •  Building Your Business with SAP/DOT •  SBIRT •  Billing and Claim Submission •  Ethics •  Co-‐occurring Disorders •  Test-‐Taking Strategies •  Conflict Resolu:on •  Clinical Supervision •  ASAM Placement Criteria •  DSM-‐5 Proposed Changes


CE credit s:ll available!


WWW.NAADAC.ORG OBTAINING CE CREDIT

o  The educa/on delivered in this webinar is FREE to all professionals.

o  1.5 CEs are FREE to NAADAC members who aFend this webinar. Non-‐members of NAADAC receive 1.5 CEs for $20.

o  If you wish to receive CE credit, you MUST complete and pass the “CE Quiz” that is located at: (look for TITLE of webinar)



A CE cer/ficate will be emailed to you within 21 days of submiYng the quiz and payment (if applicable) – usually sooner.

o  Successfully passing the “CE Quiz” is the ONLY way to receive a CE cer*ficate.


Phil Valen*ne -‐ [email protected]

h`p://ccar.us

Follow CCAR on Facebook!

Thank You for Par*cipa*ng!

www.naadac.org/recovery

NAADAC, The Associa*on for Addic*on Professionals 1001 N. Fairfax St. Suite 201 Alexandria, VA 22314 p 800.548.0497 f 800.377.1136

NAADACorg

Naadac

mis/@naadac.org

NAADAC

recovery coach webinar slides final · 2019-08-19 · 4/30/14 4 recovery coach role motivator &...

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