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Recordkeeping for Good Governance Toolkit Workshop PARBICA 14 Evidence and Memory in the Digital Age

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Recordkeeping for Good Governance Toolkit Workshop. PARBICA 14 Evidence and Memory in the Digital Age. Programme. Programme. Background to the Recordkeeping for Good Governance Toolkit. United directions – the need for a Toolkit Nadi 2005 resolutions. Weak Recordkeeping Frameworks. - PowerPoint PPT Presentation

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Page 1: Recordkeeping for Good  Governance  Toolkit Workshop

Recordkeeping for Good Governance Toolkit Workshop

PARBICA 14

Evidence and Memory in the Digital Age

Page 2: Recordkeeping for Good  Governance  Toolkit Workshop

Programme1130 – 1145 Welcome and introductions

1145 – 1210 Background to toolkit and methodology

1210 – 1230 Product overview

1230 - 1300 Group exercise - recordkeeping capacity

1300 – 1400 Lunch

1400 – 1410 Appraisal and disposal concepts

1410 – 1440 Group exercise - intro to appraisal and disposal

1440 – 1510 Guidelines 7 and 10 overview

1510 – 1540 Group exercise – applying the guidelines

1540 – 1630 Report back, sum up and close

Page 3: Recordkeeping for Good  Governance  Toolkit Workshop

Introductions

Page 4: Recordkeeping for Good  Governance  Toolkit Workshop

Programme1130 – 1145 Welcome and introductions

1145 – 1210 Background to toolkit and methodology

1210 – 1230 Product overview

1230 - 1300 Group exercise - recordkeeping capacity

1300 – 1400 Lunch

1400 – 1410 Appraisal and disposal concepts

1410 – 1440 Group exercise - intro to appraisal and disposal

1440 – 1510 Guidelines 7 and 10 overview

1510 – 1540 Group exercise – applying the guidelines

1540 – 1630 Report back, sum up and close

Page 5: Recordkeeping for Good  Governance  Toolkit Workshop

Background to the Recordkeeping for Good Governance Toolkit

• United directions – the need for a Toolkit• Nadi 2005 resolutions

Page 6: Recordkeeping for Good  Governance  Toolkit Workshop

Weak Recordkeeping Frameworks

• Difficulty in finding records• Work being duplicated• Organisational knowledge

walking out the door Difficulty in supporting a freedom of information

regime• Frustrated and inefficient staff• A responsibility void

Page 7: Recordkeeping for Good  Governance  Toolkit Workshop

The Toolkit

• Brochure and poster• Introduction to records• Recordkeeping Capacity Checklist• Understanding Recordkeeping Requirements• Model Recordkeeping Policy • Model Record Plan for common functions• Adapting and implementing the model record plan• Developing record plans for core functions• Model disposal schedule• Adapting and implementing the disposal schedule• Appraisal guidance• Train the Trainer

Page 8: Recordkeeping for Good  Governance  Toolkit Workshop

Development Methodology

Page 9: Recordkeeping for Good  Governance  Toolkit Workshop

Checklist

Recordkeeping forGood Governance Toolkit

GUIDELINE 1:Recordkeeping Capacity Checklist

• Is my organisation managing records to world standards?

• Ten questions

Page 10: Recordkeeping for Good  Governance  Toolkit Workshop

Recognised by Pacific Heads of State!

• Communiqué from the 2009 Pacific Island Forum states:

• Stronger national development and democracy through better governance can be achieved by

“committing to sustainable and appropriate information management and records-keeping to ensure the development and implementation of better informed national policy”

Page 11: Recordkeeping for Good  Governance  Toolkit Workshop

Recordkeeping for Good GovernanceBoîte à outils

“Records ManagementLa gestion des documents

probants,clé d’une bonne gouvernance »  The Toolkit has been so

successful it has been translated into French, for use in West Africa

Page 12: Recordkeeping for Good  Governance  Toolkit Workshop
Page 13: Recordkeeping for Good  Governance  Toolkit Workshop
Page 14: Recordkeeping for Good  Governance  Toolkit Workshop

Programme1130 – 1145 Welcome and introductions

1145 – 1210 Background to toolkit and methodology

1210 – 1230 Product overview

1230 - 1300 Group exercise - recordkeeping capacity

1300 – 1400 Lunch

1400 – 1410 Appraisal and disposal concepts

1410 – 1440 Group exercise - intro to appraisal and disposal

1440 – 1510 Guidelines 7 and 10 overview

1510 – 1540 Group exercise – applying the guidelines

1540 – 1630 Report back, sum up and close

Page 15: Recordkeeping for Good  Governance  Toolkit Workshop

Brochure & PosterGood Records

Good Governance

ADVICE FOR SENIORGOVERNMENT OFFICIALS

• Promote the benefits of good recordkeeping

• Aimed at senior officials

Page 16: Recordkeeping for Good  Governance  Toolkit Workshop

Introduction

Recordkeeping forGood Governance Toolkit

INTRODUCTION

• Background to the Toolkit

• Explains efficiency, accountability and protecting people’s interests

Page 17: Recordkeeping for Good  Governance  Toolkit Workshop

Checklist

Recordkeeping forGood Governance Toolkit

GUIDELINE 1:Recordkeeping Capacity Checklist

• Is my organisation managing records to world standards?

• Ten questions

Page 18: Recordkeeping for Good  Governance  Toolkit Workshop

Recordkeeping Requirements

Recordkeeping forGood Governance Toolkit

GUIDELINE 2:Identifying Recordkeeping Requirements

• What record must be made and how they should be managed

Page 19: Recordkeeping for Good  Governance  Toolkit Workshop

Recordkeeping Policy

Recordkeeping forGood Governance Toolkit

GUIDELINE 3:Model Recordkeeping Policy

• Overall guidance on how records should be managed

Page 20: Recordkeeping for Good  Governance  Toolkit Workshop

Record Plan

Recordkeeping forGood Governance Toolkit

GUIDELINE 4:Administrative Record Plan

• A system for titling files

Page 21: Recordkeeping for Good  Governance  Toolkit Workshop

Adaptation guidance

Recordkeeping forGood Governance Toolkit

GUIDELINE 5:Adapting and Implementing the

PARBICA Administrative Record Plan

• How to use the records plan so it works in your organisation

Page 22: Recordkeeping for Good  Governance  Toolkit Workshop

Record Plan for core business functions

Recordkeeping forGood Governance Toolkit

GUIDELINE 6:Developing and Implementing

Records Plans for Core Business Functions

• Developing your own plans

Page 23: Recordkeeping for Good  Governance  Toolkit Workshop

Disposal Schedule

Recordkeeping forGood Governance Toolkit

GUIDELINE 7:Disposal Schedule

• A system for making accountable decisions about when to dispose of files

Page 24: Recordkeeping for Good  Governance  Toolkit Workshop

Disposal Schedule

Recordkeeping forGood Governance Toolkit

GUIDELINE 8:Adapting the Administrative

Disposal Schedule

Page 25: Recordkeeping for Good  Governance  Toolkit Workshop

Disposal Schedule

Recordkeeping forGood Governance Toolkit

GUIDELINE 9: Implementing the Administrative

Disposal Schedule

Page 26: Recordkeeping for Good  Governance  Toolkit Workshop

Appraisal Guidance

Recordkeeping forGood Governance Toolkit

GUIDELINE 10: Starting an Appraisal Program

• Clearing out your backlogs

Page 27: Recordkeeping for Good  Governance  Toolkit Workshop

Train the Trainer

Recordkeeping forGood Governance Toolkit

GUIDELINE 11:Train the Trainer

• Guidance on how to train others on good recordkeeping using the toolkit

Page 28: Recordkeeping for Good  Governance  Toolkit Workshop

Programme1130 – 1145 Welcome and introductions

1145 – 1210 Background to toolkit and methodology

1210 – 1230 Product overview

1230 - 1300 Group exercise - recordkeeping capacity

1300 – 1400 Lunch

1400 – 1410 Appraisal and disposal concepts

1410 – 1440 Group exercise - intro to appraisal and disposal

1440 – 1510 Guidelines 7 and 10 overview

1510 – 1540 Group exercise – applying the guidelines

1540 – 1630 Report back, sum up and close

Page 29: Recordkeeping for Good  Governance  Toolkit Workshop

Why Develop a Checklist?

• To understand what problems agencies have• To identify priorities for action• To convince others they need to take action

Page 30: Recordkeeping for Good  Governance  Toolkit Workshop

What is Recordkeeping Capacity?

• Having the:– Structures– Processes– Staff– Resources– Rules

to create, find, preserve and dispose of records

Page 31: Recordkeeping for Good  Governance  Toolkit Workshop

Question 5: Does the organisation have procedures for managing its records?

• Procedures should:– Be written down– Not conflict with the policy– State clearly who is responsible for each part of the

procedures

Page 32: Recordkeeping for Good  Governance  Toolkit Workshop

Question 6: Does the organisation know what its recordkeeping requirement are?

• Recordkeeping requirements:– Are a need to keep evidence of an organisation’s

actions and decisions– Are usually identified in laws, policies, procedures,

reviews etc– Should be documented– Should be regularly reviewed

Page 33: Recordkeeping for Good  Governance  Toolkit Workshop

Group Discussion

Discuss 2 questions

• Q5: Does your organisation haveprocedures for managing its records?

• Q6: Does your organisation know what it’s recordkeeping requirements are?

Consider:1. How are questions 5 and 6 of the Capacity Checklist relevant to

your organisation? 2. What is one action that you could take to help achieve the benefit

of having either of these capacities?

Page 34: Recordkeeping for Good  Governance  Toolkit Workshop

Programme1130 – 1145 Welcome and introductions

1145 – 1210 Background to toolkit and methodology

1210 – 1230 Product overview

1230 - 1300 Group exercise - recordkeeping capacity

1300 – 1400 Lunch

1400 – 1410 Appraisal and disposal concepts

1410 – 1440 Group exercise - intro to appraisal and disposal

1440 – 1510 Guidelines 7 and 10 overview

1510 – 1540 Group exercise – applying the guidelines

1540 – 1630 Report back, sum up and close

Page 35: Recordkeeping for Good  Governance  Toolkit Workshop

Programme1130 – 1145 Welcome and introductions

1145 – 1210 Background to toolkit and methodology

1210 – 1230 Product overview

1230 - 1300 Group exercise - recordkeeping capacity

1300 – 1400 Lunch

1400 – 1410 Appraisal and disposal concepts

1410 – 1440 Group exercise - intro to appraisal and disposal

1440 – 1510 Guidelines 7 and 10 overview

1510 – 1540 Group exercise – applying the guidelines

1540 – 1630 Report back, sum up and close

Page 36: Recordkeeping for Good  Governance  Toolkit Workshop

What is disposal?• ‘Disposal’ means what happens to a record

when it reaches the end of its life:

Archive

OR

Destroy

Page 37: Recordkeeping for Good  Governance  Toolkit Workshop

Permanent Retention

Creation & Control

Distribution

Active Use & Management

Inactive Storage

Destruction

Final Disposal Decision

Information management life-cycle

We are here

Page 38: Recordkeeping for Good  Governance  Toolkit Workshop

What is Appraisal?• Appraisal means the process of deciding:

1. how long records need to be kept

2. how the record will be disposed

Page 39: Recordkeeping for Good  Governance  Toolkit Workshop

Group Discussion

• Discuss 2 questions

1. Why would you keep records forever?

2.Why do we keep records for a long time?

3. Why would you destroy records?

Page 40: Recordkeeping for Good  Governance  Toolkit Workshop

Programme1130 – 1145 Welcome and introductions

1145 – 1210 Background to toolkit and methodology

1210 – 1230 Product overview

1230 - 1300 Group exercise - recordkeeping capacity

1300 – 1400 Lunch

1400 – 1410 Appraisal and disposal concepts

1410 – 1440 Group exercise - intro to appraisal and disposal

1440 – 1510 Guidelines 7 and 10 overview

1510 – 1540 Group exercise – applying the guidelines

1540 – 1630 Report back, sum up and close

Page 41: Recordkeeping for Good  Governance  Toolkit Workshop

Disposal Schedule

Recordkeeping forGood Governance Toolkit

GUIDELINE 7:Disposal Schedule

• A system for making accountable decisions about when to dispose of files

Page 42: Recordkeeping for Good  Governance  Toolkit Workshop

What is a disposal schedule?• A tool for people who look after records• A timetable that tells you when a record is ready

for disposal and what should happen to it– When = retention period - how long it is kept

– What = disposal action – archive or destroy

Page 43: Recordkeeping for Good  Governance  Toolkit Workshop

When do you apply a disposal schedule to a record?

• Retention periods (how long you keep it) and disposal actions (what finally happens to it) are only triggered when a record becomes INACTIVE

• You can apply the schedule to existing INACTIVE records

• You can apply the schedule to NEW records when you create them, so you know what will happen to them when they become inactive

Page 44: Recordkeeping for Good  Governance  Toolkit Workshop

• Save space• Save money• Save time (retrieval)• Meet legal requirements• Keep the right records • Save records from accidental destruction• Get rid of records you don’t need at the right

time

Benefits of using a disposal schedule

Page 45: Recordkeeping for Good  Governance  Toolkit Workshop

The PARBICA model administrative Disposal Schedule

• Developed by the working group• For common administrative records:

– The records that every organisation creates for managing itself

– E.g. finance, personnel, information management

• It can’t be used for core business records• It is a model Disposal Schedule and you will

have to adapt it to fit your organisation

Page 46: Recordkeeping for Good  Governance  Toolkit Workshop

What records does the Disposal Schedule cover?

• The common administrative functions covered by the Disposal Schedule are:– Assets and Resources Management– External Relations– Financial Management– Information Management– Personnel and Establishment– Strategic Management

Page 47: Recordkeeping for Good  Governance  Toolkit Workshop

What does the Disposal Schedule look like?

• A separate section for each common administrative function

• It is a table that lists:– Activity– Description of activity– Examples of records– Disposal action– Minimum retention period– What disposal criteria were used to decide the

disposal action

Page 48: Recordkeeping for Good  Governance  Toolkit Workshop

Let’s look at a page of the schedule

• The name of the function is at the top of the page with a description

• Each line in the table is what is called a disposal class– Function + activity + description + example + disposal

action + retention period = disposal class

• Each disposal class has a reference number - this is just a shorthand way of talking about the class

Page 49: Recordkeeping for Good  Governance  Toolkit Workshop

Adapting the Disposal Schedule

Recordkeeping forGood Governance Toolkit

GUIDELINE 9:Adapting the Administrative

Disposal Schedule

Page 50: Recordkeeping for Good  Governance  Toolkit Workshop

Adapting the model Disposal Schedule

• Before it can be used, the model Disposal Schedule must be adapted to fit local requirements– Add to or change the descriptions and examples so

they are more relevant – use actual examples of records created in local government organisations

– Adapt retention periods to follow local legislation– Remove classes that are not relevant

Page 51: Recordkeeping for Good  Governance  Toolkit Workshop

One schedule for all departments, adapted by the National Archives• Advantages:

– 1 disposal schedule for administrative records that all departments can use

– Less time to adapt and approve the schedule than if each department did it individually

– Consistent retention periods across government

Page 52: Recordkeeping for Good  Governance  Toolkit Workshop

Disposal Schedule

Recordkeeping forGood Governance Toolkit

GUIDELINE 8: Implementing the Administrative

Disposal Schedule

Page 53: Recordkeeping for Good  Governance  Toolkit Workshop

Implementing the schedule

• This means applying the Disposal Schedule to your records

• You can sentence existing INACTIVE records and you can tag new records with their disposal class

• You don’t have to be using the Toolkit Records Plan, because the Disposal Schedule can be applied to any fling system, but using the Record Plan might make it easier to use the schedule

• Remember the Disposal Schedule is only used for administrative records!

Page 54: Recordkeeping for Good  Governance  Toolkit Workshop

Applying the Disposal Schedule to existing records (2)

• Go through the list of records and find the class in the schedule that best fits the records

• Calculate the retention date using the date of last paper of the record and the retention period in the schedule

• Write the disposal class reference and the disposal date on the list

Page 55: Recordkeeping for Good  Governance  Toolkit Workshop

Calculating the disposal date

• Last date + retention period = disposal date• For example:

– Last date 1997– Retention period 7 years

= disposal date 2004

Page 56: Recordkeeping for Good  Governance  Toolkit Workshop
Page 57: Recordkeeping for Good  Governance  Toolkit Workshop

Preparing records for transfer to Archives

• Ask your National Archives what instructions they have for boxing, listing and transferring the records

• Keep a copy of the list of records you have transferred

• Keep the paperwork associated with the transfer (such as transfer or deposit agreement)

Page 58: Recordkeeping for Good  Governance  Toolkit Workshop

Destroying records

• Keep lists of destroyed records• Don’t just put them in the rubbish!• Burn them or shred them

Page 59: Recordkeeping for Good  Governance  Toolkit Workshop

Appraisal Guidance

Recordkeeping forGood Governance Toolkit

GUIDELINE 10: Starting an Appraisal Program

• Clearing out your backlogs

Page 60: Recordkeeping for Good  Governance  Toolkit Workshop

How did we decide the disposal actions?

• We developed disposal criteria that helped us assess the value of the functions and activities

Page 61: Recordkeeping for Good  Governance  Toolkit Workshop

Disposal criteria

• Two basic characteristics that determine whether or not records should be archives –– evidence value– Information value

Page 62: Recordkeeping for Good  Governance  Toolkit Workshop

Disposal criteria

• Let’s look at the disposal criteria developed by the PARBICA working group

Page 63: Recordkeeping for Good  Governance  Toolkit Workshop

Group Discussion

• How will you these

guidelines in your

organisation or country?

Page 64: Recordkeeping for Good  Governance  Toolkit Workshop

Summing up and close of workshop