rechargeasia magazine august

www.rechargeasia.com RECHARGEasia • AUGUST 2011 •

RECHARGEasiaFEATURE ARTICLE

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Protecting the Family Jewels家丑不外扬

ITC Awards Lexmark General Exclusion Order for Mono Toner CartridgesITC授予利盟单支成像卡盒普遍排查权利

Supreme Court Rules on Standard for Inducing Patent Infringement美国最高法院关于专利侵权案件的判定规则

通用耗材行业应拒绝“同室操戈” General Supplies Industry Should Reject "Fratricide"

浅析东南亚喷墨打印市场An Analysis of the Inkjet Market in Southeast Asia

Show Time (AIF & RechargExpo 2011) 展会热点

RechargExpo Southeast Asia 2011: Your Recipe for Your Success2011年中东-东南亚办公耗材展是您事业成功的秘诀

Everyone Comments on RechargExpo in Indonesia2011年中东-东南亚办公耗材展获得业界积极推荐

2011年中东-东南亚国际办公耗材展览会部分展商名单 RechargExpo Southeast Asia 2011 Exhibitor List & Information

2011年中东-东南亚办公耗材展开展组团服务活动 2011 Organized Group Tour to Southeast Asia Show

Attend RechargExpo 2011 for a Chance to Win One of These Fabulous Prizes!出席2011年中东-东南亚办公耗材展赢取惊喜大奖

Is India on Your Radar? Listen to the Numbers!

印度市场一角

北方使用普通喷墨打印机的局限Inkjet Printer Usage Limitation in North China

数字印刷将呈现多元化发展趋势 Digital Printing Shows a Trend of Diversification

我国印刷自主创新急需抓住数字化和环保Digital Innovation and Environmental Protection Are in Urgent Need in China

国内喷墨发展受到产品技术的限制Domestic Inkjet Development Faces Technology Constraints

上海安而雅公司与AFEX公司先后宣布退出影像耗材行业 Anery and AFEX Announce Departure from the Remanufacturing Industry

2011年6月中国喷墨打印机市场分析报告China Inkjet Market Research Report, June 2011

2011年7月办公行业价格指数走势Office Consumables Pricing Index Trends

India's Copier and MFD Market Declined by 2.5%印度复印打印机市场和MFD市场缩减2.5%

IT Spending Growth to Outpace Economic Growth by 2.6% in 20112011年IT消费增长将超过经济增长的2.6% China Consumables Market Export Volume Remains at 10.6% Growth Rate中国耗材市场出货量将保持10.6%增长率，整体打印耗材市场将同比增长11.2%

2011年上半年打印机市场大事件Printer Market's Major Events in 2011

HP Introduces Its Most Compact Color Laser Multifunction Printer惠普推出最小巧的激光彩色打印机

Fuji Xerox: Mobile Workforce Needs Secure Printing富士施乐：移动办公呼唤安全打印

Lexmark Announces Mobile Print Application for Cisco Cius Business Tablet利盟发布基于思科平板电脑的移动商务打印

Ricoh Aficio MP C400SR Receives Highly Recommended and Highly Reliable Rating 理光Aficio MP C400SR打印机获得高推荐度和高可靠度评价

OKI Data Americas Launches Total Managed Print PortalOKI公司美洲研发出总打印管理门户

Sharp Middle East Increases Focus on Office Solutions夏普中东公司致力于办公解决方案

2011兄弟“十全十美”新品发布会在苏州举办Brother Launches New Products in Suzhou

三星打印“灵”系新品上市Samsung Releases New Printers into Market

目录 CONTENTS

FEATURE ARTICLES 专题文章

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MARKETING 市场动态

Message from the Publisher15

RECHARGEasia ISSUE 088 AUGUST 2011

卷首语73

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亚洲再生业 2011 年8月总第088期

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By Robert A. Schroeder

By Christina Kolb Bonadio

By Robert C. Goldberg

By 王相军

By Sanjeev Mahajan

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影像行业研讨会在柯尼卡美能达举行Konica Minolta Holds Imaging Industry Conferences

ILG Announces "MPS CERTIFIED" Branded Jumbo ProductsILG公司发布"MPS CERTIFIED"品牌大型产品系列

Remanufacturing the Samsung ML-2525 Toner Cartridge

三星ML-2525成像卡盒再生

浅谈按需印刷在中国的可行性On the Feasibility of On-demand Printing in China

喷墨一体机维护保养技巧解析Inkjet Multifunction Machine Maintenance Skills Analysis

Memjet韩国合作伙伴LG推出高速光墨新品Memjet Korean Partner LG Launches New High-Speed Optical Ink

施乐将拓展拉丁美洲和英国市场 Xerox will expand the market for Latin America and the UK

上海华太进军成像卡盒市场Shanghai Huatai Enters the Imaging Cartridge Market

英国打印机制造商Edale将推出柔印机和打印头UK's Edale Launches Flexographic Printing Machine and Printing Head

莱盛参加北京2011节能环保低碳产品展示Being Laser Participates in Beijing 2011 Low-carbon Energy Products Showcase

新材料喷墨微晶石New Materials for Inkjet, Ceramic Stone

日本数字印刷机产量同期增长18.2%Japanese Digital Printing Production Grew 18.2%

佳迪推出全新适用于三星机型的聚酯墨粉Jiadi launches a New Type of Polyester for SamsungToner

富美科技石家庄主办第二届创富论坛Fumei Technology Hosts Second Creating Wealth Forum in Shijiazhuang

通用耗材企业在行业的标准制定中将有更大发言权General Supplies Companies will Have a Greater Say in Establishing Industry Standards

ZHUJIANG CORNER 珠江三角洲

天威耗材入选第三届广东外博会创新型产品Print-Rite Products are Recognized as Innovative Products at the 3rd Guangdong (Domestic Sales) Fair

广东承认部分中小企业经营困难GuangDong SEMs Face Operating Challenges

珠海图讯全球率先推出施乐彩色碳粉Zhuhai Imagecomm is the First to Release New Color Toners for Xerox

Tel 86-10-5126-5580Fax 86-10-5885-8747

Tel 1-626-309-0858Fax 1-626-309-0878

CHINA CORNER 中文快讯

By Mike Josiah

Goat Labs Introduces New Toner For HP Colour LaserJet 4600/4650 Printer SeriesGoat Labs研发出全新适用于惠普4600/4650型激光彩色打印墨粉

Pelikan Releases New Toner for the Samsung CLP 310 /315Pelikan公司推出全新三星CLP 310 /315墨粉 Static Control Announces Chips, Toner and Components for HP CP1025 Color CartridgeStatic Control发布适用于惠普CP1025型彩色卡盒组件的芯片、墨粉以及兼容产品 MSE Releases MPS Engineered 9,000-Page Cartridge for the 49x (HP1320)MSE公司推出适用于49X（HP1320）型成像卡盒组件

NEW PRODUCTS EXPRESS 新品快讯

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Imaging Supplies Coalition Announces New Board Chairman and OfficersImaging Supplies Coalition宣布任命新的董事会主席以及董事

MSE Introduces MPS EngineeredTM Marketing PieceMSE公司介绍MPS EngineeredTM 项目市场价值

BioBlack® Toners Approved as Certified Bio-Based by USDA

BioBlack®品牌墨粉获美国农业部批准认证为纯生物成份产品

Zhuhai Sinotimes: A Professional Printer Consumables Manufacturer珠海中时代：专业的打印耗材生产企业

“天威共赢2011”墨水新产品发布会隆重召开Printer-rite Releases New Ink Products' Meeting

OEM UPDATE OEM聚焦 NEW PRODUCTS EXPRESS 新品快讯

ASK THE EXPERTS 请教专家

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En Ch Note: Recharge Asia is the original bilingual publication for the recharger industry in English and Chinese. The following symbols denote the language in which the article appears: En English Ch Chinese



Contributors


Editor’s Note: We, at Recharge Asia, welcome comments to any of our editorials or content. Send comments, including sender’s name, address & phone number to: Sunny Sun, Publisher, via email to [email protected].

Robert C. GoldbergAttorney-At-Law, General Counsel Business Technology AssociationRobert C. Goldberg is Of Counsel with the firm of Schoenberg, Finkel, Newman & Rosenberg, LLC, located in Chicago, Illinois. Mr. Goldberg is a recognized authority in the area of trade regulation, antitrust, franchising, distribution channels, contract relations, and complex litigation. He is honored to advise several major corporations and numerous trade associations, including the Business Technology Association, Retail Systems Providers Association, North American Retail Dealers Association, Independent Systems Dealers Association, Association of Independent Mailing Equipment Dealers, and the Illinois School Transportation Association. Mr. Goldberg has served as an Assistant Attorney General in the Antitrust Division as well as a staff attorney for the Federal Trade Commission. While at the FTC, Mr. Goldberg received national recognition as lead counsel in a monopolization case against Borden, Inc., and in the bait and switch case against Sears, Roebuck & Company.Read his article “Protecting the Family Jewels” P16

Christina Kolb BonadioExecutive Editor, Actionable IntelligenceChristina Kolb Bonadio is Actionable Intelligence’s executive editor. She is responsible for developing and writing articles and analysis for the company website as well as for the firm’s various consulting projects. Ms. Bonadio has more than 10 years of experience in the printer hardware and supplies analysis businesses. She joined Lyra Research in 2000, and most recently served as senior editor of The Hard Copy Supplies Journal, where she was the lead writer analyzing new printer and MFP hardware, toner and inkjet cartridges, and media such as office-grade paper and photo paper. Before joining The Hard Copy Supplies Journal staff in late 2007, Ms. Bonadio was Lyra’s editorial manager. In this position, she managed editing and production of all Lyra’s publications, including The Hard Copy Observer, The Hard Copy Supplies Journal, reports, and analysis in Lyra’s advisory services. Ms. Bonadio also has several years of experience in book publishing. She has edited technical books for Artech House and wrote and edited books for the educational market with EMC/Paradigm Publishing.Read his article “ITC Awards Lexmark General Exclusion Order for Mono Toner Cartridges” P19

Robert A. SchroederPatent LitigationRobert A. Schroeder has been a patent litigator for more than 30 years. He has been lead counsel in patent cases, as well as trade secret, trademark, copyright, unfair competition and trade dress cases, has handled IP arbitrations before domestic and international tribunals. He is experienced in appeals before various circuit courts of appeal and has argued before the U.S. Supreme Court. He also provides clients with opinions on patent infringement matters and frequently advises with respect to licensing agreements and intellectual property acquisitions. In addition, he supervises patent prosecution and maintenance programs and counsels clients as to intellectual property generally. Most recently, Mr. Schroeder was a partner and Practice Group Lead for intellectual property litigation at the law firm of Bingham McCutchen. Before that, he founded the intellectual property firm of Pretty & Schroeder. He began his career as a Patent Examiner in the Physics Group of the United States Patent Office. Mr. Schroeder has handled cases involving a wide range of technologies, including air pollution control systems (“scrubbers”); food products; packaging and processing; analytical telephony circuits; bar code equipment; digital recording techniques; solid state computer memory systems and disk drives; electronic gaming systems; premise wiring systems; intraocular lenses; agricultural equipment; armaments; aircraft components, and storm water management devices. Mr. Schoeder oversees the firm’s contingent fee practice.Read his article “Supreme Court Rules on Standard for Inducing Patent Infringement” P24

Robert C. G

oldbergR

obert A. Schroeder



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Mike Josiah

Sanjeev MahajanVice President, Marketing and Exports, NAND ipl Gurgaon, IndiaA 25-year veteran of the imaging business in India and South Asia, Sanjeev Mahajan is an independent industry consultant. He has held senior marketing positions with Static Control Components, Katun Corporation, Ricoh India, Xerox, and Eastman Kodak. His experience encompasses: general management and company operations, including start-up and turn around skills. His career includes direct experience in marketing, sales, exports, imports, channel management, and corporate planning. Among his achievements, he: contributed to the establishment of a major market in India for Static Control; established international trading operations for Katun Corporation from Singapore to South Asia; handled national marketing functions as the Controller of Ricoh India, Ltd. ; developed long term market plans for Xerox ModiCorp Ltd.; and, built sales of microfilm based systems for Kodak India, Ltd. Mr. Mahajan holds a bachelor of science (BSc) degree from Bangalore University (1981) and a masters in business administration (MBA) from Panjab University in Chandigarh (1983). He can be contacted at ([email protected]) Read his article “Is India on Your Radar? Listen to the Numbers!” P40

Mike JosiahTechnical Director of Summit TechnologiesMike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC regularly contributes articles and teaches seminars at association meetings and trade shows.Read his article “Remanufacturing the Samsung ML-2525 Toner Cartridge” p54

www.rechargeasia.com RECHARGEasia • AUGUST 2011 • 13

王相军市场技术总监

从事染料、墨水行业十余年，2004年参与国家喷墨墨水行业标准制定工作。目前在辽宁精化科技有限公司供职。

阅读他本期的文章“浅析东南亚喷墨打印市场”，在第76页

王相军

Sanjeev Mahajan



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Dear Readers:

As we all know, change plays a constant role both in life and in business. We will not progress without positive changes in all we do. However, we are human and as such are typically creatures of habit. This means that change, any change, even for the better, creates discomfort. To embrace change requires one to be daring in the face of new challenges, however, and to be strong of character. This builds the resilience needed to grow in business and in life. One must often take the time to pause for a few seconds in our busied lives to ask: am I ready for change?

We at Recharge Asia are no different. We, too, must constantly change. To this end, we are delighted to announce an exciting change

to our editorial staff. We welcome India expert, Mr. Sanjeev Mahajan, to keep us up-to-date on the latest happenings in one of the world's largest and fastest growing regions on the globe. Look for his column, “India Updates”, sharing his timely, insightful observations about India and how you can enter and succeed in this vibrant market. As an addition to our existing “China Corner” and “Zhuhai Corner”, our goal is to keep you informed of the potential opportunities existing in emerging markets. I am very excited and deeply appreciative of Mr. Mahajan and our colleague, Mr. Kumar, for their generosity in devoting their time to providing our readers with the latest industry happenings in India. Don’t miss his first inaugural column on p. 40. Once again, this month we are bringing you a series of articles focusing on intellectual property including "Supreme Court Rules on Standard for Inducing Patent Infringement” by Robert A. Schroeder, p. 24; “Protecting the Family Jewels” by Robert C. Goldberg, p. 16; and "ITC Awards Lexmark General

Exclusion Order for Mono Toner Cartridges" by Christina Kolb Bonadio, p.19.

Finally, we must remind you that RechargExpo Southeast Asia is around the corner. We strongly encourage to you check out the market in this dynamic region by visiting Jakarta and seeing for yourself. You will witness first-hand the enormous potential of an area you simply cannot afford to ignore.

See you in Jakarta!

Ms. Sunny Sun Publisher

Message from the Publisher



www.rechargeasia.com

Protecting the Family JewelsBy Robert C. Goldberg, Attorney-At-Law, General Counsel Business Technology Association

Robert C. GoldbergAttorney-At-Law, General Counsel Business Technology AssociationRobert C. Goldberg is Of Counsel with the firm of Schoenberg, Finkel, Newman & Rosenberg, LLC, located in Chicago, Illinois. Mr. Goldberg is a recognized authority in the area of trade regulation, antitrust, franchising, distribution channels, contract relations, and complex litigation. He is honored to advise several major corporations and numerous trade associations, including the Business Technology Association, Retail Systems Providers Association, North American Retail Dealers Association, Independent Systems Dealers Association, Association of Independent Mailing Equipment Dealers, and the Illinois School Transportation Association. Mr. Goldberg has served as an Assistant Attorney General in the Antitrust Division as well as a staff attorney for the Federal Trade Commission. While at the FTC, Mr. Goldberg received national recognition as lead counsel in a monopolization case against Borden, Inc., and in the bait and switch case against Sears, Roebuck & Company.

Over the years it has been possible to confirm the obvious—the marketplace is a difficult place to compete for every segment of the business equipment and systems industry. Manufacturers produce equipment and supplies and take all legal and sometimes questionable means, to maximize their profits and market share. This is even more accurate when examining the sale of supplies. Original Equipment Manufacturers have become extremely inventive in their quest to maintain their profits from the sale of parts supplies. Like razors and razorblades, an OEM will forsake profit on the equipment to generate the recurring profit from supply sales. Any threat to that lucrative revenue stream may result in any number of challenges. Quality is an easy target to aim at when challenging remanufactured product. Statistics created or manufactured to demonstrate high failure rates, low output results, and potential product failure are all designed to raise doubts in the Purchasing Agent’s mind. Taking the safe route with OEM supplies will certainly cost more and cannot be criticized while the equipment operates without performance issues. This OEM approach is fine until the economy slides and salespeople of remanufactured supplies remain persistent. Programs that offer “free” service with the purchase of supplies have proven successful in the printer world. Offering price points for both OEM and remanufactured product may open the door to comparisons and trials. A no question guarantee assuring the replacement of “defective” supplies adds another reason to try the alternative. The greater the commitment and assurances the easier, although more costly, the sale becomes. One is much more comfortable purchasing a used car with a three year warranty than the same vehicle sold “as is”. Once OEMs see their equipment sales increase, but supply revenue fail to keep place they have a slew of weapons to challenge

that slide. OEMs are typically established operations with set budgets that include a line item for Legal Fees. Litigation against a remanufacturer can become its death knell. Attorneys are also protective of their marketplace and charging by the hour forces one to lose control of the process and the costs to be incurred. If one is under capitalized or struggling to establish itself a monthly statement from your attorneys in the amount of $15,000 may be sufficient to call it quits. Established companies know this and often use litigation as a weapon against smaller companies. Litigation can allege patent violations, copyright infringement, fraud, misrepresentation, false advertising, and a host of other possibilities. This weapon not only is costly, but also diverts you from your business and its growth. It was refreshing to see Turbon International reversing the roles and taking on Hewlett-Packard in court. Turbon is not a small company and appears to have the resources to engage in costly and protracted litigation. The Turbon case alleges fraudulent inducement regarding HP’s short-lived relationship to have Turbon manufacture replacement laser printer cartridges for it. The Complaint goes on to charge tortuous interference with contractual relationships, misappropriation of trade secrets, unfair competition, and false advertising. In the first round HP was successful in having the charges of misappropriation of trade secrets, unfair competition, and false advertising dismissed. What remains in the legal battle are the claims of tortuous interference and fraudulent inducement. Barring a settlement these claims will be determined based upon the facts established and thus a trial will be required. The Turbon litigation has many benefits to the remanufacturing industry even if the litigation itself is unsuccessful. In the marketplace it will be difficult to disparage Turbon product when HP itself was using Turbon for remanufactured cartridges. Of



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Protecting the Family Jewels ContinuedBy Robert C. Goldberg

course HP could contend that it severed the relationship due to quality issues, however none were raised during the relationship. The litigation further brings attention to the remanufacturing industry and the availability of alternative supplies. It also shows that the giants of the industry are not immune from attack themselves. The Turbon litigation will be watched closely throughout the industry. The expense, battle among unequal’s, and impact of an issue upon the entire industry are factors long recognized by the Business Technology Association, and before that the National Office Machine Dealers Association, leading to the creation of the BTA Legal Defense Fund. Over the years NOMDA and BTA have supported litigation of its members where the issue was of significance to the entire industry. Two of the disputes supported by NOMDA/BTA were ultimately decided by the United States Supreme Court and benefit the BTA Channel to this day. In the past year the Business Technology Association reached into the Legal Defense Fund to challenge proposed Data Security legislation directed at images retained on hard drives in copiers, printers, scanners, and facsimile machines. As a result not a single one of the proposals was enacted into law. In an industry with dominant participants an excellent approach to the creation of a level playing field is to ban together to challenge restrictive

practices or to support other participants in their dispute. OEM’s have used litigation to protect their supply revenue as well as specific provisions of their Dealer Agreements. Several OEMs have imposed individual quotas for equipment sales, parts sales, and supply sales. Courts have stricken contractual restrictions that demand OEM parts rather than establishing specifications that must be met or exceeded. Where the litigation hammer has failed, OEMs turned to weapons such as “killer chips”, patents, and copyrights to discourage remanufacturers. These efforts have met with mixed results and place their effectiveness in the hands of Judges who tend to be unpredictable. If remanufactured goods are imported from outside the United States complaints before the International Trade Commission have also been used to prevent competition. Dumping cases, alleging the goods are sold below cost, have been instituted to prevent importation. Claims for violations of patent and copyright protections can also be raised in this forum. The cases take considerable time and are costly. The costs, uncertainties, and ill will of the courts and commissions brought the advent of the carrot to encourage OEM supplies. OEMs have developed numerous programs to reward Dealers for the purchase of their supplies. In that these programs are optional, the restrictions are more specific. Several



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prohibit the use of competitive parts and supplies. The Agreement goes on to grant the OEM the right to inspect and audit the Dealer’s books and records to determine if competitive parts and supplies have been purchased. These same programs offer Dealers rebates, increased discounts, and additional incentives to remain dedicated. Although these programs are attractive it is essential to evaluate whether the enhancements are offset by the lower cost of remanufactured product. In several instances Dealers have found that they could ignore the promotion and be more profitable. If the OEM Program is essential to your business success it is important that it be revised to reflect the reality of the marketplace. Parts and supplies are not always available from the OEM. The earthquake in Japan proved this point in a tragic fashion. Thus a provision that allows alternative purchase if the same are unavailable or back ordered from the OEM is essential. Absolute prohibitions should also be tempered by percentage amounts. Rather than 100% of purchases, 85% may be more realistic. The introduction of Cost Per Copy Programs and Managed Print Services has made cost of goods sold all the more important. In our Law Firm our Managed Print Service Provider delivers no-name printers and generic supplies. If the supplies prove unsatisfactory we have the right to demand OEM supplies. If the printers are not fully operational 99% of the time there are

penalties. The failure of a no-name printer is not important when a replacement is delivered, at no charge, within two hours. A Dealer that offers these guarantees to the end user must also seek them from their suppliers. If there are assurances throughout the supply chain there is confidence in the products. Manufacturers should provide and Dealers should seek indemnification provisions in the event a product sold violates any intellectual property rights of a third person. A Dealer that resells or an end user that utilizes an infringing product can be sued in addition to the remanufacturer. An indemnification provision cannot eliminate all liability, especially if the remanufacturer was to declare bankruptcy, but it is a degree of protection to be sought. Remanufactured product clearly has a role in the industry. It is essential that everyone in the marketing and sale of their products utilize the highest standards. Emphasizing the positive of your product is always professional. Fraudulent Telemarketers have driven end users to OEMs and Dealers to Cost Per Copy Programs. BTA continues to assist law enforcement and end users in combatting Fraudulent Telemarketers. This should be an industry wide endeavor. As the United States economy continues to struggle end users will be looking for lower costs and greater efficiencies. To meet that demand Dealers should have all options open to it. Together we can make that happen.

The ITC has awarded Lexmark a General Exclusion Order that will bar the door into the U.S. for many non-OEM monochrome toner cartridges for Lexmark printers. The U.S. International Trade Commission (ITC) recently issued its initial determination on violation of Section 337

and recommended determination on remedy and bonding in investigation 337-TA-740, “Certain Toner Cartridges and Components Thereof.” In a resounding win for Lexmark, Judge Carl C. Charneski has recommended that the commission issue a general exclusion order, barring the importation and sale

ITC Awards Lexmark General Exclusion Order for Mono Toner CartridgesBy Christina Kolb Bonadio, Executive Editor, Actionable Intelligence

About the authorChristina Kolb Bonadio is Actionable Intelligence’s executive editor. She is responsible for developing and writing articles and analysis for the company website as well as for the firm’s various consulting projects. Ms. Bonadio has more than 10 years of experience in the printer hardware and supplies analysis businesses. She joined Lyra Research in 2000, and most recently served as senior editor of The Hard Copy Supplies Journal, where she was the lead writer analyzing new printer and MFP hardware, toner and inkjet cartridges, and media such as office-grade paper and photo paper. Before joining The Hard Copy Supplies Journal staff in late 2007, Ms. Bonadio was Lyra’s editorial manager. In this position, she managed editing and production of all Lyra’s publications, including The Hard Copy Observer, The Hard Copy Supplies Journal, reports, and analysis in Lyra’s advisory services. Ms. Bonadio also has several years of experience in book publishing. She has edited technical books for Artech House and wrote and edited books for the educational market with EMC/Paradigm Publishing. Contact Christina Kolb Bonadio Email: [email protected]



ITC Awards Lexmark General Exclusion Order for Mono Toner Cartridges Continued


within the United States of cartridges, regardless of manufacturer, that infringe the 15 Lexmark patents named in the complaint: U.S. patents 5,337,032,5,634,169, 5,758,233, 5,768,661, 5,802,432, 5,875,378,6,009,291, 6,078,771, 6,397,015, 6,459,876, 6,816,692,6,871,031, 7,139,510, 7,233,760, and 7,305,204. In his initial determination, Judge Charneski upheld the validity of each claim in the asserted patents, pointing out that none of the respondents contested their validity. He found that the 23 defaulting respondents (all the respondents named in the original complaint and shown in the table at right, minus Print-Rite Holdings, which was terminated from the investigation on the basis of a settlement agreement) have violated Section 337 of the Tariff Act of 1930 by infringing Lexmark’s patents. Judge Charneski found that the stronger remedy of general exclusion order was necessary, as Lexmark was able to prove widespread violation of its patents and the difficulty in identifying the source of infringing SKUs. In addition, the judge indicated a limited exclusion order would be circumvented by manufacturers and sellers seeking to “mask their identities.” The ITC has also

issued a cease-and-desist order against the defaulting domestic respondents and the defaulting foreign Ninestar respondents, ordering them to cease selling infringing SKUs in the United States.

What Is Barred?All the patents in this investigation are related to Lexmark’s monochrome toner cartridges. The products that Lexmark accused of infringing its intellectual property are remanufactured, cloned, compatible, and/or counterfeit cartridges and components for the T520, X520, T522, X522s, T610, T612, T614, T616, T620, X620e, T622, T630, T632, T634, T640, T642, T644, E120, E220, E230, E232, E234, E238, E240, E250, E320, E322, E321, E323, E330, E332, E340, E342, E350, E352, and E450 monochrome laser printers and MFPs. While the general exclusion order will bar the sale in the United States of compatible or cloned cartridges for these products, Lexmark’s complaint also targeted remanufactured SKUs that used empty cores first sold outside the United States. U.S. courts have held in rulings such as Jazz Photo Corp. v. International Trade Commission that a product retains certain U.S. patent protections if the first sale of that product occurs outside of the United States. Judge Charneski agreed with Lexmark’s expert witness that both the cloned and the remanufactured cartridges at issue in the case infringe Lexmark’s patents and wrote, “The uncontroverted evidence shows that the accused products infringe the asserted claims.” Using cores first sold outside the United States would have been unwise for a remanufacturer selling products in the United States before this determination. Now, it appears that remanufacturers looking to sell Lexmark monochrome toner cartridges will have to pay even closer attention to where they are sourcing their empties. Should the initial determination become final and the President approve the commission’s recommendations, it appears that U.S. Customs and Border Protection (CBP) will be instructed to closely examine shipments of remanufactured cartridges, as well as compatibles.

Shotgun Gets the Job DoneWhen we first wrote about Lexmark’s toner cartridge patent-infringement complaint before the ITC, we compared it to similar action brought by Canon against Ninestar and certain Ninestar affiliates and distributors (337-TA-731) and wrote, “If Canon’s weapon of choice is a high-powered rifle, Lexmark’s is a shotgun.” A shotgun, it now appears, is the better weapon of choice when hunting a general exclusion order. While Canon targeted just Ninestar, Lexmark targeted also targeted Print-Rite, and significantly, a little known group of manufacturers from South



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Korea, the so-called Jahwa respondents, presumably to show that infringement was widespread and not limited to just China-based compatible makers. While Canon named just a pair of patents, Lexmark followed Epson’s lead in the successful ITC action that won Epson a general exclusion order for its ink tanks by naming many patents. Lexmark’s goal was clearly to win a general exclusion order. Canon never overtly aimed that high with its complaint. Still, we felt that for either firm to succeed in winning a general exclusion order, particularly Canon, the complainant would have to follow Epson’s model and add more defendants to prove that respondents worldwide were infringing its intellectual property to win a general exclusion order. But, it appears that the ITC was swayed by the evidence of infringement that Lexmark provided and found that a general exclusion order was merited. We are surprised that Canon’s patent-infringement complaint did not also follow Epson’s model. We had expected the firm would add more defendants and seek a general exclusion order. We are not privy to the firm’s legal strategists, however. It may be that the firm felt its patents were not strong enough to merit a general exclusion order. It may have felt that a consent order from Ninestar agreeing not to import or sell in the United States all-in-one cartridges infringing its patents was enough of a victory. It may also be that the OEM plans to name further non-OEM supplies makers in future legal actions.

What Is Next?Now that the ITC’s initial determination has been issued in the Lexmark complaint, parties may petition the commission for review of the determination. Without any petition for review, the determination will become final. The commission’s orders are then sent to the President who has a 60-day review period. During this Presidential review period, importers can import infringing SKUs as long as they post bond. In this instance, to deter such activity and because of the variations in pricing for remanufactured and cloned cartridges, the ITC adopted a bond of 100 percent of entered value. In general, it is unusual for a President to of disapprove of the ITC’s remedy. Thus, it seems that U.S. CBP will soon be barring non-OEM monochrome toner cartridges for many Lexmark models from entering the United States. This win is enormous for Lexmark. As Judge Charneski wrote in his initial determination in the Lexmark complaint states, “Respondents admitted that they sell Lexmark accused cartridges because there was, and is, a demand for them.” The judge pointed to evidence showing that cartridge brokers placed some of the accused cartridges on their list of “most wanted empties.” This general exclusion order should help Lexmark win back much of the monochrome toner cartridge market share lost in the United States to the aftermarket following Judge Gregory F. Van Tatenhove’s 2009 ruling that opened up Lexmark’s

toner cartr idge b u s i n e s s t o remanufacturing. The ITC has i s s u e d p r i n t e r OEMs some key general exclusion orders in recent years, including Epson’s historic ink tank general exclusion order of 2007 and HP’s ink tank general exclusion order granted this year (see “HP Reveals the Breadth of the ITC’s General Exclusion Order for Ink Tanks”). Now, L exmark joins the club. We feel that the ITC’s recent decisions w i l l i n s p i r e OEMs to file additional complaints and seek further protection for their products.

About UsActionable Intelligence is the digital imaging industry’s leading source for news, analysis, and research. We offer comprehensive information on the digital printer and MFP industry, unique insights into these devices’ consumables including toners and inks, and informative coverage of the channels that market these products. Actionable Intelligence clients receive customized primary research and consulting for building the winning strategies and tactics required to succeed in today’s challenging market. We also provide access to up-to-date news and insightful analysis on Action-Intell.com, the industry’s leading destination site visited by tens of thousands of printer and supplies executives worldwide. Global printer OEMs, third-party supplies vendors, distributors, resellers, and a diverse mix of other companies rely on Actionable Intelligence to deliver timely and accurate information about the trends shaping the printer hardware and supplies markets.

ITC Awards Lexmark General Exclusion Order for Mono Toner Cartridges Continued




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On May 31, 2011, the U.S. Supreme Court issued a decision affirming the results in Global-Tech Appliances Inc. et al. v. SEB S.A., No. 10-6, 2011 WL 2119109 (U.S. May 31, 2011). In the 8-1 decision, the Supreme Court held that inducement of infringement requires knowledge that the induced conduct itself infringes, but this knowledge element can also be met by a showing of “willful blindness”. The Court rejected the Federal Circuit Court of Appeals’ prior adoption of a “deliberate indifference” standard. The important takeaway from this decision is when you request a right to use study for a new product or process based on another product or process, you should always inform your patent attorney about that fact.

Trial Verdict and CAFC RulingPentalpha, a subsidiary of Hong Kong based Global-Tech Appliances, was sued for infringing a deep fryer patent of French appliance maker SEB S.A. At trial, it was found that Pentalpha studied various deep fryer models in that market, including that of SEB, before developing its own deep fryer. Pentalpha obtained a written opinion from U.S. patent counsel that its product did not infringe any U.S. patent, but had not informed counsel that its product has some of SEB’s product features. Counsel's search did not reveal SEB's patent. Pentalpha’s witnesses testified that they did not know of the patent until SEB sued Pentalpha's customer for patent infringement in April, 1998. When SEB then also sued Pentalpha in Aug. 1999, Pentalpha argued that it could not be

liable for actively inducing infringement until the April 1998 date, as it did not know about the SEB patent before that date. The jury returned a verdict against Pentalpha for both inducing infringement and for willful infringement. The District Court awarded almost $5 million in damages and costs. The CAFC affirmed the verdict on appeal, ruling that the evidence is sufficient to show Pentalpha’s “deliberate indifference” as to whether its product might infringe a patent, and that satisfies the state of mind element for actively inducing infringement.

Indirect InfringementThere are generally two ways a party that did not directly infringe a U.S. patent can infringe a U.S. patent, namely inducement of infringement, and contributory infringement, 35 U.S.C. 271 (b) and (c): 35 U.S.C. 271 Infringement of patent.(b) Whoever actively induces infringement of a patent shall be liable as an infringer.(c) Whoever offers to sell or sells within the United States or imports into the United States a component of a patented machine, manufacture, combination, or composition, or a material or apparatus for use in practicing a patented process, constituting a material part of the invention, knowing the same to be especially made or especially adapted for use in an infringement of such patent, and not a staple article or commodity of commerce suitable for substantial non-infringing use, shall be liable as a contributory infringer.

Supreme Court Rules on Standard for Inducing Patent InfringementBy Robert A. Schroeder

Robert A. Schroeder, Patent LitigationRobert A. Schroeder has been a patent litigator for more than 30 years. He has been lead counsel in patent cases, as well as trade secret, trademark, copyright, unfair competition and trade dress cases, has handled IP arbitrations before domestic and international tribunals. He is experienced in appeals before various circuit courts of appeal and has argued before the U.S. Supreme Court. He also provides clients with opinions on patent infringement matters and frequently advises with respect to licensing agreements and intellectual property acquisitions. In addition, he supervises patent prosecution and maintenance programs and counsels clients as to intellectual property generally. Most recently, Mr. Schroeder was a partner and Practice Group Lead for intellectual property litigation at the law firm of Bingham McCutchen. Before that, he founded the intellectual property f irm of Pretty & Schroeder. He began his career as a Patent Examiner in the Physics Group of the United States Patent Office. Mr. Schroeder has handled cases involving a wide range of technologies, including air pollution control systems (“scrubbers”); food products; packaging and processing; analytical telephony circuits; bar code equipment; digital recording techniques; solid state computer memory systems and disk drives; electronic gaming systems; premise wiring systems; intraocular lenses; agricultural equipment; armaments; aircraft components, and storm water management devices. Mr. Schoeder oversees the firm’s contingent fee practice.



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Knowledge That the Induced Acts Constitute Patent Infringement The Supreme Court reasons that BOTH contr ibutor y infringement and inducement of infringement require that the accused KNOWS that the third party’s (the direct infringer’s) conduct CONSTITUTES AN INFRINGEMENT. The Court also found that Willful Blindness is sufficient to support a finding of the requisite knowledge.

Willful Blindness, not Deliberate Indifference, Meets Knowledge RequirementWillful blindness exists when two requirements are met: (1) “the defendant must subjectively believe that there is a high probability that a fact exists,” and (2) “the defendant must take deliberate actions to avoid learning of that fact.” According to the Court, this combination properly gives willful blindness a narrow scope, i.e., making it harder to establish than recklessness or negligence. The Court noted that the willful blindness doctrine is well accepted in criminal law, and sees no reason it should not apply to civil patent cases. The Court further explained that a “willfully blind defendant is one who takes deliberate actions to avoid confirming a high

probability of wrongdoing and who can be said to have actually known the critical facts.” The Court rejected the CAFC standard of “Deliberate Indifference”, as it does not satisfy the knowledge required by Section 271(b). Deliberate indifference does not require deliberate actions by the inducer to avoid knowing about the infringing nature of its activities. The Court concluded that the evidence on record was sufficient to support a finding of “Willful Blindness” on the part of Pentalpha. Of note is the Court's mention of what it considered important in the evidence of record, as sufficient to support the willful blindness finding, including Pentalpha’s incorporation of most of the non-cosmetic features of SEB’s fryer; its choice of an overseas model of SEB’s fryer to copy, and Pentalpha’s failure to inform its U.S. counsel that the product “was simply a knockoff of SEB’s fryer.”

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RECHARGEasiaSHOW TIME

RECHARGEasia AUGUST 2011

“Indonesia PC market estimated 5.5 M units, with only 5% market penetration; It means a large growth prospect.”- Indonesia Computer Association

“Last year, Dell’s sales growth in Southeast Asia region reached 33%, the hightest growth rate came from Indonesia.” - Dell computer

RechargExpo Southeast Asia paves the way for you to penetrate the emerging Indonesian printing and consumables market.

MIT’s CEO, Mr. Iwansja Gunawan said: “Many Chinese businessmen are worried about security issues in our country. In fact, this is completely unnecessary as we are very friendly to foreign businessmen. A safe and friendly environment is the foundation of any countries’ economy development.”

Recharge Asia magazine’s publisher, Ms. Sunny Sun: “As we all know, Indonesia has great potential for an abundance of business opportunities. Some time ago, the World Bank, the Expert Group, discussed the future of its economy. In the next 10 years, Indonesia will become one of the world's emerging economies and that is why we are having our Expo in Jakarta, Indonesia.”

PT Kharisma Pelita Abadi, Mr. Elang Owen: “I am very happy to hear that this Expo is coming to Jakarta. The market here is biggest in this region and it makes sense to have the Expo here. I can now find sources for supplies locally (from Expo exhibitors) and not have to travel overseas. I will be looking for supplies related to my business including toners and printer parts.”

Recharge Asia, Operations Director (Beijing), Mr Eric Zhang: “Chinese exhibitors who come to attend the RechargExpo will receive a 50% government subsidy. To the domestic companies, this is a good opportunity for you to reduce input costs and maximize returns.”

PT Herlyk Citra Prima, Mr. Ade Herlandie: “The Expo will be good for our domestic market, as we don’t have to travel overseas to source for products.”

RechargExpo Sales Manager, Mr. Jack Ma: “To those in China, according to Indonesia's official website, there are 61 different countries that can enjoy visa-on-arrival. China is on this list so as long as you have passport, you will be able to enter Indonesia without a visa application, thereby saving you lot of time.”

MIT’s Manager, Mr. Budi TJ: “This year, Recharge Asia Corporation has increased the local propaganda tenfold. They have succeeded in widespread promotion with Info Linux, PC Media, PC Mild, and many other local medias. I believe this year’s RechargExpo will attract the attention of many people in this industry.”

RechargExpo Conference manager, Mr. Teo Fu: “We encourage our mainland exhibitors to take a tour of Indonesia so that they can mix business with pleasure while attending RechargExpo.”

RechargExpo Southeast Asia Exhibits:Digital Printing & Imaging, Ink Jet, Toner, Cartridges, Remanufacturing Products, Parts and Supplies, Aftermarket Office Supplies, Paper & Other Consumables, Copiers & Multi-Function Device

Sit up and Listen



27RECHARGEasia • AUGUST 2011 •




Yes! RechargExpo Southeast Asia 2011will once again be held in Jakarta, Indonesia, on September 14-16. This year’s show will be held at the Jakarta International Event and Exhibition Center (“JITEC”). JITEC is a new venue, centrally located in the heart of Jakarta, adjacent to Jakarta’s largest computer center where clients come from all over in search of computer and printer supplies. Often said the second time is a charm, RechargExpo Southeast Asia 2011 is sure to charm its exhibitors and visitors for the second year in a row. Consider these hard facts: Indonesia, inhabited by 237 million people, is the 4th most populous country on the globe. With a GDP of USD$700 billion, its untapped business growth potential is astounding. This population base, together with its fast-paced growth, have set the foundation of enormous potential for your business. This region in Southeast Asia, unlike China and India which are heavily studied by countless marketing experts, has not yet received the expected media exposure. It does, however, offer a growth rate far faster than one would expect. Your

business’ future lies here—do not neglect the power of an emerging economy and its correspondent emerging opportunities!

Indonesia - the new economic shining STAR! According to a World Bank report, “Global Development Horizons 2011—Multipolarity: The New Global Economy,” “The world economy is in the midst of a transformative change. One of the most visible outcomes of this transformation is the rise of a number of dynamic emerging market countries to the helm of the global economy. It is likely that, by 2025, emerging economies—such as Brazil, China, India, Indonesia, and the Russian Federation—will be major contributors to global growth, alongside the advanced economies. As they pursue growth opportunities abroad and encouraged by improved policies at home, corporations based in emerging markets are playing an increasingly prominent role in global business and cross-border investment” “The fast rise of emerging economies has driven a shift whereby the centers of economic growth are distributed across developed and developing economies—it’s a truly multi-polar world,” said Justin Yifu Lin, the World Bank’s chief economist. Indonesia’s Chamber of Commerce and Industry (KADIN) has predicted that the national economy could grow 7 percent in 2011, higher than the government’s expectation of 6 -6.5 percent. Additionally, The Jakarta Post recently adds the following: “Facts show that Indonesia was one of the few that continued to make positive growth in the past few years, including during the last global financial turbulence (2008). A combination of Indonesia’s positive GDP growth, improving investment climate, stable macro-economic policies and domestic political stability have made Indonesia a very attractive investment destination for foreign investors. With the total GDP of around US$700 billion, Indonesia is also the largest economy in Southeast Asia and in that regard plays an active role in shaping the agenda within the regional frameworks such as ASEAN, ASEAN+3, ARF, East Asia Summit and APEC. Better still, Indonesia is now a member of the G-20 that has become the prime-mover for international economic cooperation. This is clear evidence of the international recognition of our rising economic power.”(Source: http://www.thejakartapost.com/news/2011/05/30/indonesia-a-success-story-asia-and-pacific-part-1-2.html)

China and Indonesia—Fortune Befriends the Bold. The Chinese population in Indonesia. Many Chinese traders and merchants settled in Indonesia long before the Dutch arrived in the early 17th century. In the 2000 population census, it was estimated that the number of ethnic Chinese in Indonesia totaled more than 2.4 million. With

RechargExpo Southeast Asia 2011: Your Recipe for Your Success




China’s economic rise in the world economy, the bond and trading activities between the two countries has been further developed. Indonesia and China signed the Joint Declaration on Strategic Partnership in 2005 and the Plan of Action in 2010, boosting bilateral cooperation in the fields of economy, politics and socio-culture. China now emerges as the largest trading partner of Indonesia, while Indonesia is one of the biggest trading partners for China. Last year, the two-way trade volume stood at US$42.7 billion, a much larger increase compared to the prior year (US$28.3 billion). Further, the newly set trade target is to reach US$80 billion by 2015. The Chinese Premier Wen Jiabao’s recent visited to Indonesia has further solidified the bilateral ties, with both leaders emphasizing the importance of promoting mutual ly beneficial cooperation benefitting the two countries.

RechargExpo Southeast Asia 2011—Our Recipe for Your SuccessA successful strategy is like a good recipe: choose the right ingredients, mix them in the correct proportions, then wait for the results to produce a delicious outcome. Our “success” recipe for you to tap into the Southeast Asian market is to partner with a strong local company that is deeply rooted locally and able to offer and advise the best approaches for a successful venture into this market. Our goal is to use the right marketing media and tools for widespread promotion of RechargExpo. Promotional ads have been strategically placed in the following major media outlets in Indonesia: Info Linux, PC Media and PC Mild. Additionally, continuous efforts are made to attract attendees and bring the awareness and recognition to RechargExpo via SMS, email blasts and social media tools. So get involved and see for yourself ! Seek the opportunity you need for your business’ future growth. Keep your focus on emergent opportunities, not only within the developed regions but in those yet to be explored. As the ancient Chinese saying goes: be daring to be the first one to taste the lobster!




As one of the most popular tour ist destinations in the wor ld, Travel & Leisure Magazine declared Bali as the World's Best Island of 2010. At Bali, you'll enjoy many water sports activities (such as snorkeling, diving and kayaking), adventurous sports (hiking, climbing, and trekking) and cultural arts attractions such as temple ceremonies, dance performances and wedding ceremonies. Situated idyllically within easy reach from the legendary white sandy beach and 25 minutes from Ngurah Rai International Airport. Seventeen gorgeous units of Mahagiri Villas are presented to endow with secluded luxury living yielded by a fusion of modern and typical Balinese architecture. Exquisite Balinese garden inside the villas and along the pathway will assign real atmosphere of delightful Balinese village.

One (1) Blackberry 8520 GeminiFeatures: U n l o c k e d Q u a d B a n d : G S M 850/900/1800/1900 and GPRS capabilities / 2.0MP Digital Camera, High-resolution display with 320 x 240 65.000 colors TFT and 2.46 inches, 35 key backlit QWERTY keyboard, Trackpad, Intuitive icons and menus, Bluetooth® enabled with Stereo Profile (A2DP), Wi-Fi® 802.11b/g enabled / Video format support: MPEG4, H.263, H.264, WMV3, Audio format support: AAC-LC, AAC+, eAAC+, AMR-NB, WMA9 (.wma/.asf ), WMA9 PRO/WMA 10, AAC-LC with 3.5mm Headset Support / Talk time up to 5 hours - Standby up to 17 days

Two (2) Canon PIXMA iP2770 printersThe stylish PIXMA iP2770 combines quality and speed for easy photo printing at home.

Twenty (20) packages of high-quality photo paper(sponsored by Nanjing Oracle Digital Technology Co., Booth #B046, www.world-pp.com)

RechargExpo Prize Drawing Rules NO PURCHASE NECESSARY TO ENTER OR WIN.The prize drawings begin with the opening of RechargExpo Southeast Asia 2011 at 10:00 am on September 14, 2011 and end at 12:00 pm on September 16, 2011.1. ELIGIBILITY: The Drawings are open only to those who attend RechargExpo Southeast Asia 2011, being held at Jakarta International Event & Convention Center ( JITEC), Mangga Dua Square 8th Fl., Jl.Gunung Sahari Raya No.1, Jakarta, Jawa Barat 14420, INDONESIA, and is only

open to attendees who are 18 years of age or older at the time of entry. Employees, officers and directors of Recharge Asia Corp., or any of its affi l iates, their immediate families and persons living in the same households as such individuals (whether related or not) are not eligible to participate in the Drawings. Must be registered and present at the time of prize awarding to win. By entering the Drawings, attendees agree to release, discharge and hold harmless Sponsors, their affiliates, and their respective officers, directors, employees and agents, from any and all damages whether direct or indirect, which may be due to or arise out of participation in the Drawing or any portion thereof, or the acceptance, use/misuse or possession of prizes. By participating in the Drawings, you agree to these Official Rules and to the decisions of the judges whose decisions are final and binding in all respects. Void where prohibited by law, rule or regulation. All federal, state and local laws and regulations apply.2. PRIZE(S): Three (3) separate drawings, with a total of twenty-four (24) prizes, will be awarded over the course of the Expo. One drawing will be held per day of the Expo at 12:00 pm. The prizes consist of one (1) Holiday package to Bali - includes 3-day, 2-night stay at Mahagiri Villa Sanur plus roundtrip airfare from Jakarta to Bali; one (1) Blackberry 8520 Gemini (2) Canon printers and (20) packages of high-quality photo paper. Recharge Asia Corp.

Attend RechargExpo 2011 for a Chance to Win One of These Fabulous Prizes!

PRIZES: 3-day, 2-night Holiday Package for TWO to Bali (Includes airfare from Jakarta to Bali + 2 nights stay at Mahagiri Villa Sanur)




reserves the right to determine, and/or change the order of the prize giveaways.3. HOW TO ENTER: LIMIT one entry per person throughout the course of the Drawings. One entry form per attendee must be submitted during the RechargExpo. Subsequent entries from the same person will be disqualified. Any attempt by a person to use methods to register more than once may result in disqualification at the discretion of the judges upon prize verification.Entries that are incomplete, illegible or corrupted are void and will not be accepted. By entering the Drawing, entrant recognizes and agrees that the registration information provided by entrant will be made available to Sponsor; use of such information will be governed by Sponsor’s privacy policy.4. DRAWING PRIZES: The drawings will take place at 12:00 pm on each day of

the Expo. The Winner will be randomly selected.5. PRIZE AWARDING: Entrants must be present at the time of the drawing to win. Limit one (1) prize per contestant. Prizes will only be awarded upon winner verification and final approval of the Sponsor. No prize substitution, cash equivalent of prize, transfer or assignment of prize permitted, except by Sponsor, who reserves the right, in its sole discretion, to substitute a prize with another prize of equal or greater value in the event that a prize or portion of prize is unavailable. All prizes are provided without any expressed or implied representations or warranties o f any k ind o ther than app l i c ab le manufacturers’ warranties. The potential winner must provide Sponsor with (i) satisfactory proof, supported by at least one form of photo identification, that he/she is the person associated with the potentially

winning Drawing entry and (ii) any other personal i n f o r m a t i o n n e c e s s a r y t o c o m p l e t e a n y app l i c ab l e t a x f o r m s . I n t h e event that proof o f i d e n t i t y i s not ab le to be c o n c l u s i v e l y determined, or if the potential winning entrant i s no t p re s en t a t the t ime o f the drawing; is ineligible; fails to immediately claim the prize; or if the potential winner otherwise f a i l s t o f u l l y c o m p l y w i t h t h e s e o f f i c i a l

rules, he/she will forfeit that prize and the prize will be awarded to an alternate winner determined at a second drawing conducted under these Official Rules. If, pursuant to these Official Rules there is no eligible winner after the conclusion of the second drawing, concurrent drawings will commence until a winner has been determined pursuant to these Official Rules. All winning entrants grant Sponsor the right to use and publish, in any media or format, the winner's proper name, photograph and state of residence without notice or further compensation, except where prohibited by law. All decisions of the Sponsor in regard to the drawings shall be binding and final.6. DISQUALIFICATION: Sponsor is not responsible for incorrect or inaccurate entry information, howsoever caused, or other error of any kind whether human, mechanical or electronic. Entrants found tampering with or abusing any aspect of this Drawing, as solely determined by the judges, will be disqualified. If disqualified for any of the above abuses, Sponsor reserves the right to terminate entrant's eligibility to participate in the Drawing. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision. Sponsor reserves the right to terminate, cancel, suspend and/or modify the Drawing if any fraud, virus or other technical problem corrupts the administration, security, or proper play of the Drawing, as determined by Sponsor in its sole discretion. In such event, Sponsor reserves the right to award the prize at random from among the eligible entries received up to the time of the impairment. In no event will more prizes be awarded than those listed in Rule #2.


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The revision in IT budgets at the end of 2010 led to a 2.5 per cent decline in the market for printers, copiers and multi-function devices in India to 6.65 lakh units in the first quarter of 2011 compared to the same quarter last year, according to Gartner, Inc. “The revision led to controlled purchasing of print devices and IT hardware spending. However, the future outlook is positive. Purchasing will beef up in the coming months as economic activities will resume momentum,” said Amrita Choudhury, research analyst, Gartner. HP remained the leader in the India printer, copier and MFP market (see Table 1), as its market share totaled 56.7 percent in the first quarter of 2011, followed by Canon with 21.7 percent market share, Epson at 7.5 percent, and Samsung with 6.4 percent market share.

Table1India Printer, Copier and MFP Unit Shipment Estimates, 1Q11 (Thousands of Units)

Market Share

Samsung Electronics sales dived with a 42 per cent drop in shipments that shrunk its market share from 10.8 per cent in the

first quarter of 2010 to 6.4 percent in the same quarter this year. Epson was the main gainer with its shipments rising 37.8 per cent and in the process it overtook Samsung as the third largest player for the first quarter of 2011. In the market for A4 multi-function devices, HP had 65.7 percent market share, while by Canon with 15.7 percent, Samsung with 6.1 percent and Epson with 5.2 percent market share in the first quarter of 2011. In the A3 flatbed copier and multi-function devices segment, Canon led the market with 24.6 percent market share, followed by Toshiba with 21.9 percent, Ricoh with 12.5 percent, and Sharp with 11.9 percent market share. The page printer market declined 14.1 percent in the first quarter of 2011. HP continued to dominate the segment with 48.3 percent market share, a 6.6 percent increase from the first quarter of 2010. Canon’s market share totaled 36 percent, a 13.6 percent decline. Samsung recorded a decline of 52 percent, but it accounted for 11 percent market share in the Indian page printer market.

More players enter India printer marketTwo big IT giants entered the much touted printer industry this month. So, what is it that despite a glaring fact that entrenched players like HP, Canon and Epson, in the marketplace, did these global bigwigs decides to take the plunge? For finding out the rationale, it is interesting to read into their background developments. Dell, known for its PC accomplishments, decided to jump into somewhat unchartered territory with its entry into the smartphone business (with Venue). Dell launched its range of printing devices for home offices, small and medium businesses and workgroups. Similarly, Konica Minolta, in 2007 opened a opened an offshore development center in India by partnering with HCL Technologies. This offshore development center works on the development of application software for Multi Functional peripherals or MFPs and printers, development tools for customization, and software to be built in computed radiography — Konica Minolta’s medical product. After testing the waters Konica Minolta, known more for its cameras has decided to make a splash into the what some analysts call an 'already crowded pool' with its range of commercial printers. The product line christened ‘bizhub’ includes a series of SMEs and large offices, monochrome and colour, printers and MFPs. The growth is slated to come from the Indian consumer. This fact is supplemented with 2010 Q3 numbers released by Gartner. The Indian printer, copier and multifunctional products market grew 57 per cent in the third quarter of 2010 after the

India's Copier and MFD Market Declined by 2.5%


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slump in 2009. The combined market totalled nearly eight lakh units in Q3 of 2010, said Gartner. Alok Bharadwaj, Senior Vice President Canon India said, “The Indian market is not yet saturated, reason being you cannot do economic activity without printing.” He draws a parallel with the fact that if India aims to grow at 9% in 2011, the penetration of PCs has to go up and with this goes up the requirement of printers as well. “Its simple,you want to sell tyres, ensure that you sell cars,” he reasons. In a country, which saw about 25 lakh units, both home and commercial printers being sold in 2010, the opportunity is huge and offers enough space to accommodate new players as well, say industry watchers. P Krishnakumar, Director, Marketing - CSMB, Dell India said, “Printing market is fragmented in India with very few players. With new players entering this space, we are giving options to the customers.” “Timing is everything,” said Jun Haraguchi, Director, Konica Minolta Business Technologies, adding that majority demand in India is of low cost A4 B&W printing.” Reiterating the same thought, Krishnakumar said, “We are not late entrants as we have a strong engagement with small and medium segment. Our customers wanted one stop shop for IT products and we are giving them that.” Konica has been present in India since 1982 and has been supplying printing equipment, including printers and photo-copiers, through distributors. It recently set up a wholly-owned subsidiary in the country. However, the question still needs to be answered that in a competitive market like India the company has set quite high targets and aims to achieve about 20-25% marketshare in a couple of years. A senior executive from a national distributor said, “The target of achieving 20-25 per cent market share is quite ambitious.” According to experts, the printing industry has seen paradigm shift in the last few years. As per latest PIRA report released in 2010, the global printing industry is growing at a rate of 5 per cent and is estimated to be around $676 billion in 2014. While the Indian printing industry is growing at about 12.2 per cent, laser printing is growing at about 30% year on year. According to research firm IDC, mono lasers constitute over 90 per cent of the laser market while the remaining is color. Gartner numbers point out that all major printer vendors saw double-digit growth in shipments backed by festival season sales and government purchases. HP, Canon, Epson and Samsung are the top four players accounting for 94 per cent of the total shipments. HP accounted for more than half of all printer, copier and multifunction products shipments in Q3. “We at Xerox expect the color market to grow upto 20% in

three years and MFD’s will be a part of this. We foresee a huge opportunity that exists in the laser printing market in India, “ said Vipin Tuteja, Executive Director, Marketing and International Business, Xerox India. Xerox plans to expand its presence in various segments.

Roadblocks India throws up huge opportunity. However, in a market where there have already been entrenched players, the going would certainly be tough. Agrees Bharadwaj. “This business has higher entry barriers because printer sales do not pick up overnight. Established companies have higher installed base and hence, can score over the newbies by subsidizing their products and the competition can't think of profits from day one.” For new players to be able to sell into large institutions they need to have a proper tracking mechanism in place so that tracking tenders by government can be done effectively. S.M. Ramprasad, Senior Business Manager – CPG, Epson India said, “It can't happen overnight and everything depends on how open you are to see out of the box.” “India unlike other markets has a diversified way of doing business. You would notice that brands perform well pan India and also in tier II and III cities and there are brands that sell in a region more than the cumulative sales of all other regions. Therefore, the dynamics of the Indian market is very difficult to gauge; so often for most brands they do not get the expected returns on the initial investments for market penetration, running costs etc.” said Tuteja. Further the lock in period is higher as against other economies, he added. However, all this doesn’t faze Haraguchi as he believes the demand in India is high and the company has been in the country for almost 20 years. For the entrenched players, Haraguchi said that the existing players will grow but we can have advantage against them. “For most companies, the hardware cost is low, like that of HP but operational cost is high. We have MFPs that don't require services but provides good quality products,” he added. The imaging and printing market is closely linked to what is happening in the IT industry, mobile computers and enterprise solutions in terms of storage, servers and how communication flows.

What lies ahead?According to Xerox, MFDs have been an ever-growing triggered by adoption SMEs as well as enterprises. “Today, the MFDs have made a significant contribution towards taking the concept of 'Office Next' to a higher level. Going forward, as this market matures mono lasers will take a low and ‘Color laser MFDs’ are going to become extremely popular providing customers color

India's Copier and MFD Market Declined by 2.5% Continued


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IT Spending Growth to Outpace Economic Growth by 2.6% in 2011

solutions at effective price points, said Tuteja. As a result, Xerox has also transitioned a movement from single function mono lasers to multifunction color devices. Also, the market is shifting to multifunction color A3 a solution that allows customers to print marketing collateral, graphs etc in-house at lower price points. India, as Ramprasad believes is not a homogenous market rather a heterogeneous one with everyone having their own set of preferences. So, it basically understands the customer's psyche that drives demand in any market. “Moreover, whatever digitization we have seen so far is only the tip of the iceberg. It is mere superficial penetration,” he said. As Konica’s offerings are mainly focused for the big production houses and advertising agencies, the company can sure make big

bucks here. According to Haraguchi, the company aims to make profits from the second year itself. “We have a distributor base already with three national distributors which we will increase in sometime,” he said. Industry watchers believe that the companies would do well in both b2c as well as b2b segments, in 2011. Laser technology will continue to grow at a much faster rate than others. With more competition and multiple players, the sector is becoming more diverse and throws the floor open for new entrants. As Ramprasad opines, “People should be ready to put growth rates on paper which they are scared of as very soon we will see such unbelievable percentages.”

International Data Corporation (IDC) announced the availability of new data from its annual IT spending survey that forecasts total U.S. enterprise and public sector IT spending to grow at 5.6% through the end of 2011. In comparison, U.S. GDP (Gross Domestic Product) is forecast to grow 3.0% in 2011. Survey respondents indicated the top IT initiatives for 2011 at large enterprises are Security (selected by 31% of respondents) and Business Analytics (selected by 19% of respondents). In addition, 17% of respondents expect to make investments in Smart Technologies. The vertical markets with the highest expected growth rates are healthcare, professional services, and communications & media.

PC Market Returns to Positive Growth in Line with Expectations, Though Gains Remain Small, According to IDC Worldwide PC shipments increased 2.6% in the second quarter of 2011 (2Q11), according to the International Data Corporation (IDC). The results are just short of IDC’s May projections for 2.9% growth and represent a combination of a hangover from the more than 20% growth in the first half of 2010 as well as competition from smartphones, other consumer products and pressure from lackluster economic conditions. As in 1Q11, the United States and Western Europe were among the weaker regions, reflecting constrained demand in more mature markets, while emerging regions - particularly Latin America and Asia/Pacific (excluding Japan) - fared better. “These preliminary results continue to reflect pressure from competing consumer and business products as well as cautious

spending,” said Jay Chou, senior research analyst with IDC's Worldwide Quarterly PC Tracker. “Nevertheless, product refreshes and promotions in the second half of the year as well as easier year-ago data should boost growth in the second half of the year.”“The U.S. PC market continued to contract in 2Q11, largely as a result of three factors. The first is an ongoing contraction in the Mini Notebook (Netbook) market and related inventories. The second is the impact of 2Q10’s difficult-to-sustain 12% growth. And third, demand has softened as corporate buyers continue to focus on increasing share of their IT budget in new IT solutions such as cloud and virtualization, and consumer interest shifts to media tablets,” says Rajani Singh, research analyst, United States Quarterly PC Tracker. “Given the weakness of 2H10, we expect a better market environment in 2H11 with mid-single digit growth rates in the third quarter’s back to school and fourth quarter's holiday season.”

Regional Outlook • United States – With a decline of 4.2% year over year, the market was still downcast from a combination of exuberant consumption a year ago and a tenuous economic recovery, but the quarter also marked substantial growth from 1Q11, and total shipments topped over 17.8 million. • Europe, Middle East, Africa (EMEA) – The EMEA PC market continued to contract in 2Q11, in line with IDC's forecast, as sustained high levels of inventory prevented stronger sell-in, particularly in Western Europe, where budget cannibalization from media tablets and smartphones continued to contribute


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to weak consumer demand and slow stock depletion. However, Central and Eastern Europe (CEE) and the Middle East and Africa (MEA) continued to expand and enjoyed positive growth overall. • Japan – The impact of the earthquake on PC buying proved to be limited, thus the market produced stronger results than expected, with 3% growth. Many commercial projects commenced as earlier fears of inventory shortage did not materialize. Coupled with continued average selling price (ASP) declines since the beginning of 2011, consumer shipments also fared better than expected. • Asia/Pacific (excluding Japan) – returned to double-digit growth of just over 12% as the market came in slightly above forecasts. A weak consumer market weighed down India, but other key markets like China continued their momentum to help offset this, despite the ongoing inflation challenges there.

Vendor Outlook • HP grew 3% compared to the second quarter of 2010. The vendor saw good growth in key emerging markets and also EMEA, but also had a slight drop in volume compared to the previous quarter. • Dell saw growth of 2.8% worldwide. It managed to slow the pace of declines in key markets compared to the first quarter, with good gains in key emerging markets. • Lenovo outpaced Acer Group to become the number 3 vendor worldwide. It continued to reap the results of its channel expansion in markets outside of Asia/Pacific, garnering notable gains in the U.S. and Japan. All regions saw positive growth and total volume increased by nearly 23% on the year. • Acer shipments continued to decline from a year ago, but at a slower pace than in the first quarter as the company was affected by a review of inventory handling, as well uncertainties from its

recent management shake-up. • ASUS grew 6% to overtake Toshiba for the number 5 spot. While the vendor has had some difficulties adjusting for the decline in Mini Notebook PCs, it mainstream notebooks did well, especially in emerging markets.

Top 5 Vendors, United States PC Shipments, Second Quarter 2011

(Preliminary) (Units Shipments are in thousands)

Source: IDC Worldwide Quarterly PC Tracker, July 13, 2011

Table Notes:• Some IDC estimates prior to financial earnings reports. • Shipments include shipments to distribution channels or end users. OEM sales are counted under the vendor/brand under which they are sold. • PCs include Desktops, Portables, Mini Notebooks and do not include handhelds, x86 Servers and Media Tablets (i.e. iPad and Android-based Tablets). Data for all vendors are reported for calendar periods. IDC’s Worldwide Quarterly PC Tracker gathers PC market data in over 80 countries by vendor, form factor, brand, processor brand and speed, sales channel and user segment. The research includes historical and forecast trend analysis as well as price band and installed base data.

IT Spending Growth to Outpace Economic Growth by 2.6% in 2011 Continued

Top 5 Vendors, Worldwide PC Shipments, Second Quarter 2011 (Preliminary) (Units Shipments are in thousands)

Source: IDC Worldwide Quarterly PC Tracker, July 13, 2011 Table notes follow the last table


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After 2010's economic recovery, China's consumables market is to expect a new growth with its unique new characteristics in 2011, according to IDC's report "China Consumables Market Analysis and Forecast 2010-2015". In 2010, China's printer consumables market sales revenue reached 96.2 billion RMB ($14.89 billion), with inkjet cartridges' growth rate at 3.0% and laser cartridges' growth rate at 10.5%. With a steady printer growth and overall economic recovery, IDC is optimistic about the printer consumables' market development, and predicts a 10.6% compound growth rate in the next five years, to reach sales of 142.2 billion RMB ($22 billion) in 2015.

IDC China PC and Oversea Product Market Research Analyst HuoYaoHua states that the inkjet market will see a big shift from a small volume of small brand products market structure to an OEM dominated (HP, Epson, and Canon) tripod pattern. The laser supplies market, however, present a rather complicated market distribution with the competition between OEM and recycled products becoming fierce and with government procurement channels being opened up. With the increased growth of the China supplies market in the next five years, it will show the following three characteristics:

Inkjet Photo Printing Becomes a Trend; CISS Holds Huge Potential Inkjet printers will still be widely used in the document printing industry along with commercial inkjet printers that will see further development. Inkjet technology and its increased print speeds will promote more photo printing demand. However, household and professional printing will be more clearly divided. Because photo printing consumes so much more ink, it inevitably becomes costly, thus allowing CISS systems, with its low cost, to develop a solid customer base. Therefore, improved ink quality and the stability of

CISS systems are promoting the photo printing market.

Laser Cartridge Market continues to Grow in Volume; the Compound Increase Rate Reaches 17.5%At present, laser consumables (cartridge and toner) have become one of the few products to consistently grow within the IT products industry. In the next five years, laser printer supplies (for both single function and multi-function printers) will grow at the pace of no less than 10% based on the existing market volume. This accumulated volume in scale will promote a consistent 17.5% compound growth rate for the next five years.

The Positive Change of China Government Procurement Has Brought New Growth Opportunities for Compatible ConsumableChina has become the largest production base for recycled printer consumables. With the expansion of its domestic market, it has formed a positive landscape for a few large dragon-headed enterprises and about 10 medium-sized production factories. Production capacities and an overall improvement in product quality have made it possible for large scale standardization of such recycled products. It is especially important to note that under the government policy promotion of being green, environmentally-friendly, and energy-saving, positive changes have occurred within the government purchasing channel. For the last six months of 2009, China's government has transitioned from a centralized purchasing system of printer supplies to a de-centralized one that allows the supplies to be acquired independently through the sub-divisions of government agencies. This process has opened up doors for new growth in the non-OEM printer supplies industry. With such a positive outlook on the overall market, the printer consumables industry welcomes new opportunities and an environment that encourages continued growth. While OEM products still dominate the China market and are considered to be main stream products due to its monopoly role in innovative technology and new products upgrades, recycled products have gained momentum in being able to grow in much healthier cycles; especially where anti-counterfeiting technology designed by the OEMs for counterfeit products, are effectively limited.

China Consumables Market Export Volume Remains at 10.6% Growth Rate


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I’m sure most of you have read about how the BRIC countries (“Brazil, Russia, India, China”) will play a much larger role in everyone’s lives as their share of the world’s economy continues to expand. Their growth reflects how their much larger populations desire and need the products and services that the developed countries have long taken for granted. Not only are these countries growing at faster rates than the developed countries but they are also learning how to avoid the mistakes that the developed countries have made by “leap frogging” over -- and often taking over -- their major companies and assets. However, each of these countries is different from the West, Japan and even each other. China and India, the two most ancient civilizations, dominated the world for centuries before the European Renaissance and the Industrial Revolution left them behind. One major difference in India is that despite all of its riches, rapid growth, successes, and overall strengths (due to its development on all fronts), it has the lowest per capita income (@ US$1,171 and US$3,290 PPP) as compared to US$47,132 in the USA, which is the highest amongst the global top 10 economies2. The number of poor earning less than the poverty line of US$2 per day is estimated at 75% of the 1,200 million population3. Hence, Indians are, by habit, very price sensitive and demand the most out of companies who wish to sell to them. However, 300 million Indians are middle class today (almost equal to the USA’s total population) and are consuming more of everything including airplanes, cell phones (20 million new

connections with the lowest tariffs in the world are being added every month; creating some of the most profitable telecom companies globally), computers, laser printers and corresponding consumables. The following figures will illustrate the opportunities that exist in India: India sells approximately 10 million PCs a year (30% YOY growth) while the USA sells about 80 million (-6.6% YOY growth) out of the 350 million sold worldwide last year (13% YOY growth in 2010). By 2015 (in just four years), the reputed IT consultancy IDC 5 forecasts that PC sales will increase to 550 million and 62% will be from emerging markets, up from 51% in 2010. India PC sales will grow at least 18% CAGR through 2015 against 11% for the global sales and CAGR of less than 5% in mature markets. In terms of annual sales for Laser Printers and MFDs for our financial year ending on 31 March 2011 (FY 2011), the market size was approximately 1,500,000 new printers and approximately 60,000 used printers. Together, they are worth approximately Rs 22.5 billion (US$ 500 million). Please note that US$1 is converted to Rs 45 in this article. Photocopier and MFD sales last year were worth Rs 7.7 billion (US$ 172 million) and comprised of approximately 105,000 new copiers and 72,000 used copiers. The new laser printer market has grown at a five-year CAGR (over 2007 to 2011) of 20% from 600,000 printer sales in 2007. The new copier market has grown at only 10% CAGR over the

Is India on Your Radar? Listen to the Numbers! By Sanjeev Mahajan, Vice President, Marketing and Exports, NAND ipl Gurgaon, India.

A 25-year veteran of the imaging business in India and South Asia, Sanjeev Mahajan is an independent industry consultant. He has held senior marketing positions with Static Control Components, Katun Corporation, Ricoh India, Xerox, and Eastman Kodak. His experience encompasses: general management and company operations, including start-up and turn around skills. His career includes direct experience in marketing, sales, exports, imports, channel management, and corporate planning. Among his achievements, he: contributed to the establishment of a major market in India for Static Control; established international trading operations for Katun Corporation from Singapore to South Asia; handled national marketing functions as the Controller of Ricoh India, Ltd. ; developed long term market plans for Xerox ModiCorp Ltd.; and, built sales of microfilm based systems for Kodak India, Ltd. Mr. Mahajan holds a bachelor of science (BSc) degree from Bangalore University (1981) and a masters in business administration (MBA) from Panjab University in Chandigarh (1983). He can be contacted at ([email protected])

This column, the first in a series of regular columns, is to keep you informed of the current affairs in India as it pertains to our trade, industry and environment. While the nature of this publication and its digital avatar is the communication of information, data, opinions and insights coming from me to you, I will try to make it a two-way street by replying to all mail addressed to me as promptly as possible. This will enable you to ask me any questions about how you can benefit from the many opportunities that exists in India, one of the world’s largest economies (already the fourth largest by purchasing power parity terms as measured by the UN1). Is India amongst your top 10 customers? Do you want to succeed here? What does it take to succeed in India?


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same period, up from 65,000 to 105,000 sales. Growth in the next five years is estimated at approximately 18% for printers and only 6% for copiers when annual sales in FY 2016 will be approximately 3,500,000 printers and only 140,000 new copiers. The install base of laser printers (working) is estimated at approximately six million printers while the install base of copiers is estimated at just 350,000. Color laser printer sales were approximately 270,000 (FY 2011) and install base was approximately 670,000 color printers, orapproximately 11% of all installs. One piece of very encouraging news is that the penetration of India’s printer install base is still very low, estimated at just one printer for every 10 personal computers/laptops (PCs). In comparison, the USA has approximately four printers for every 10 PCs. Even better is that PC penetration is just 0.83% in India compared to 25% of the population in the USA. These figures will increase as India’s literacy levels, Internet penetration, and product affordability improve; propelled by its rapidly growing economy estimated at 8% + per annum over the next 10 or 20 years. What’s even better for India’s reman industry is that we use more consumables per printer, per year (at approximately six cartridges) which is significantly higher than the three or four cartridges used in the USA and Europe. The OEM share of consumables is less than 50% as very low cost refilling -- and even remanufactured and compatible new mould cartridges -- gains widespread acceptance in India. What’s more, India is a very paperwork oriented economy stemming from habit, necessity and government fiat.

In India, sales of consumables were approximately 24 million cartridges (FY 2011) including multiple refills. I have frequently heard of cartridges being refilled six or seven times with only some components replaced each time. Due to this, the cost of refilling can be as low as Rs 150 per toner fill (approximately 5% of the cost of a new OEM cartridge) to maybe Rs 500 (15% of the price of a new OEM cartridge). This is with the replacement of just the OPC drum and one other part in the customer’s empty when it is brought to the store for service (repair and refill). We wi l l cont inue our discuss ion about the Indian remanufacturing industry in future articles. If you have any comments or questions, you are welcome to contact me at [email protected].

1. Growth rate in past 5 years and coming 5 years.

HP’s PRESENCE: HP, which is the clear market leader in India with over two thirds share of the market, continues to focus on India both as a


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Is India on Your Radar? Listen to the Numbers! Continued

market and as a technical and skill resource base. Earlier in July 2011, HP global head and Executive Vice President of the profitable Imaging and printing group, Mr. Vyomesh Joshi, visited New Delhi. Indian born Mr. Joshi started designing printers and cartridges back in 1984 at HP and has grown to be the No. 2 effectively at HP. He has taken sales IPG from US $ 19 billion to US $ 26 billion over the last eight years. In an interview that has been widely published, Mr. Joshi said he has been asked by HP’s CEO Leo Apotheker to make sure that India gets the focus, attention and support in the executive council because it is a huge opportunity. He said he is on a listening tour and will be meeting the Indian teams to figure out how HP can accelerate growth and transform India into an innovation hub for HP. India, he said, already has the largest pool of HP employees after the USA. Please refer to the box below for HP's moves in India. Describing how HP's printer strategy is aligned with their CEO’s directions of Cloud, Connectivity and Software - with the most rapid growth coming from the consumer, small and medium business, large enterprises and education sectors - he emphasized that HP will do all it can to offer value to its customers. By aligning its businesses to where the market is going, HP is making their customers realize that there is more value by staying loyal to them. I think HP is going to do all it can to build up its market share in the consumables business by winning market share back from refilled and remanufactured cartridges. A sustained advertising and sales promotion campaign is ongoing to win customers back and HP is not afraid of targeting the remanufacturers and refillers. The industry must unite to defend its business and expand into the government and large enterprises sectors where its share is much less than the overall market average. This is due to government policy as well as the lack of professionalism and scale amongst our Indian remanufacturers, who are all very tiny by international comparison. And no remanufacturer in India has been able to build a national presence or established a brand. Maybe the large international players need to enter the Indian market to add muscle to the local industry and help it compete for the share of HP and other OEMs' new color businesses. If not, the industry will see its share and volumes rapidly drop in the next few years. The solution is not in the import of ever lower priced cartridges of indifferent quality but rather in the import of cartridges with the highest standards and of OEM quality. Regardless of their higher prices, which are profitable for remanufacturers (so that they can invest for the future), it still saves the end users roughly 20 to 25% off the OEM price points. The answer can’t be in hoping to meet their quality expectations at 15 or 25% of OEM price points.

INDIAN REMANUFACTURER PROFILE: FAXON IMAGING TECHNOLOGIES LTD Mumbai http://www.faxon.in/

Established by Mr. JM Dassani (Past President ICRRA ... http://www.icrra.org/) in 1997, Faxon Imaging Technologies is an ISO 9000 company (certified by UKAS and STMC) with a national presence. It has major clients in the banking, insurance and manufacturing sectors as well as in India's booming IT and services sectors (amongst Indian companies and MNC’s). They are shifting focus to Managed Print Services (MPS) and exports so as to grow rapidly. They continue to focus on Indian made cartridges in order to guarantee customer satisfaction and profitability while retaining control over their operations. Mr. Dassani said, “Knowledge is the key to success and quality is the only path to survival and growth. To stay ahead we have to innovate and launch new products quickly. We focus on serving large customers who can offer volume and are not always only led by low prices. In remanufactured laser toner cartridges, greed kills and everyone has to do their bit - the suppliers of components have to offer competitive and fair prices, the remanufacturers have to avoid buying components at the lowest cost and the buyer or actual end user has to evaluate products properly and not buy the lowest priced products from one of the tens of thousands of refillers masquerading as remanufacturers and importers despite being a one-man band. “ The question is, how many of India's larger professional remanufacturers will have the determination to stay the course and see through the upcoming consolidation and be able to shake out which will separate the men from the boys?

HIGHTLIGHTS OF THE IMAGING INDUSTRY IN INDIA’S MEDIA: HP’s new printing solutions HP, global leader in imaging & printing solutions, on Tuesday, announced new imaging and printing solutions, devices and partnerships. This will help enterprises accomplish an instant on vision, increase operational efficiency, decrease costs and accelerate their business growth, the company said. These announcements were at the opening of new and full-fledged HP Imaging & Printing Enterprise Solutions Experience Centre in Bangalore. The new facility, located at Bangalore, was inaugurated by Pierre Mirlesse, Vice President, Managed Enterprise Solutions, Imaging & Printing Group, Hewlett-Packard Asia Pacific. References 1 http://www.therichest.org/world/worlds-largest-economies/ and http://www.economywatch.com/economies-in-top/2 http://en.wikipedia.org/wiki/G-20_major_economies 3) http://en.wikipedia.org/wiki/List_of_countries_by_percentage_of_population_living_in_poverty4) http://rtn.asia/content/pc-sales-jump-31-q4-gartner 5) http://www.linuxfordevices.com/c/a/News/IDC-downgrades-2011-PC-sales-forecasts-but-hopes-for-rebound-in-12


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HP announced the availability of its smallest color multifunction laser printer.(1)

The HP LaserJet Pro 100 color MFP M175nw, (2) ideal for small to midsize businesses, provides professional-quality print, copy and scanning capabilities along with time- and cost-saving features that make the printer a smart strategic investment. Priced at $349,(3) the HP LaserJet Pro 100 color MFP M175nw helps businesses save time and money over competing laser products through efficient operations and energy savings from built-in features such as HP Auto-Off,(4) Instant-on Technology(5) and both Ethernet and wireless connectivity.(6) Businesses gain the ability to print from virtually anywhere with HP ePrint, a mobile print solution that allows customers to conveniently print emails, photos, business materials and more directly to any ePrint-enabled HP printer using a smartphone, notebook or other mobile device.(7) “The M175 printer series enables SMBs to demonstrate the quality and professionalism of big companies while addressing the needs of a smaller business,” said Heidrun Gross, product manager, Imaging and Printing Group, HP. “With its vivid color output, small footprint and low power consumption, the HP LaserJet Pro 100 color MFP M175nw will become a trusted and valuable business tool.”

About HPHP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s

largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure at the convergence of the cloud and connectivity, creating seamless, secure, context-aware experiences for a connected world. (1) Based on product dimensions of 441 mm x 421 mm x 338 mm (width, depth, height) (2) Now available in North America, Europe, the Middle East and Africa; available in the Asia Pacific and Latin American regions by Aug. 1. (3) Estimated street price. Actual price may vary. (4) HP Auto-On and Auto-Off capabilities vary by printer device and settings. (5) Compared with products that use traditional fusing and cold cathode fluorescent lamp. (6) Wireless performance is dependent upon physical environment and distance from access point, and may be limited during active VPN connections. (7) Requires an internet connection to the printer. Print times may vary. A list of supported documents and image types is available at www.hp.com/go/ePrintCenter . Some HP LaserJet products will require a firmware upgrade. This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties HP Introduces Its Most Compact Color Laser Multifunction PrinterHP LaserJet Pro 100 color MFP M175nw delivers increased efficiency and productivity for small and midsize business materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP’s businesses; the development and transition of new products and services

HP Introduces Its Most Compact Color Laser Multifunction PrinterHP LaserJet Pro 100 color MFP M175nw delivers increased efficiency and productivity for small and midsize business


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HP Introduces Its Most Compact Color Laser Multifunction Printer Continued

(and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected operational and financial results; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended April 30, 2011 and HP’s other filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2010. HP assumes no obligation and does not intend to update these forward-looking statements.

(C) 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.More information about HP is available at www.hp.com

Masaki Okano, president of Fuji Xerox Global Services, said the recent enterprise mobility environment has changed dramatically. He was speaking at a Thursday press briefing here to launch the company's "Enterprise Print Services" managed offering in Asia. The company hopes the new service will address the printing needs associated with the growing use of mobile devices, by including the capability for enterprise users to initiate print tasks from gadgets such as smartphones or tablets, or from remote locations, without the need to install printer drivers. This is done in a secure manner no different from print jobs from within the office, Okano stressed. With the new feature, employees can print "from anywhere to anywhere at anytime", added Okano. Asked how the service differs from rival offerings, he noted that while remote printing may be offered by competitors, Fuji Xerox's Enterprise Print Services includes security and compliance functionalities such as employee authentication to guarantee a document does not fall into the wrong hands. Companies such as Google and Hewlett-Packard have hawked similar concepts since last year. In June 2010, HP launched a Web-enabled printing service that allows users to print by sending documents to e-mail addresses associated with unique printers. Ram Rao, vice president of Fuji Xerox Global Services, told ZDNet Asia on the event sidelines that most organizations are not yet demanding for enterprise mobile printing services. This makes Fuji Xerox "a little ahead of the curve", he said. According to Okano, the new offering is targeted at large enterprises across the globe and has been adopted by companies including Procter and Gamble. Customers, he estimated, can cut down their total cost of ownership by about 30 percent. Rao added that energy efficiency was one benefit that

organizations can expect after implementing changes in their printing environment. While there is "no simple ratio" in energy savings, businesses, depending on the products used, typically observe 5 to 20 percent increase in energy efficiency, he said. One exception, however, was a Hong Kong bank, which realized energy savings of 42 percent. Following an assessment by Fuji Xerox which revealed the bank had a high printer to user ratio, the organization retired some of its assets and implemented policies such as double-sided printing, explained Rao. According to Rao, multinational corporations companies are increasingly looking at standardizing their printing environments, just as they have done so with PCs and other equipment. Standardization of print-related systems, he noted, not only provides consistency but allows IT departments to apply corporate policies more effectively.

Fuji Xerox: Mobile Workforce Needs Secure PrintingMobility is a changing force for managed print services and companies will increasingly be looking for secure remote printing capabilities, said a Fuji Xerox executive.


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At Cisco Live, Cisco’s annual IT and communications conference, Lexmark International, Inc. (NYSE: LXK) announced its Mobile Print Application for the Cisco Cius™, a tablet purpose-built for the enterprise. Developed in-house, Lexmark's mobile solutions platform paves the way for rapid innovation to meet customer demands in the dynamic mobile device marketplace. Lexmark’s enterprise-class application, also compatible with other Android-based mobile devices, will be able to run on the Cisco Cius to enable easy-to-use mobile printing for knowledge workers across the enterprise without adding additional servers, a burden for IT management. Cisco Cius is an innovative, highly secure business tablet created for the enterprise that combines voice, video, collaboration, and virtualization capabilities in a single portable device. Mobile devices enabled on a company’s corporate network should require little to no configuration to use Lexmark's Mobile Print Application. Additionally, enterprise employees have the latitude to easily print documents from network-connected printers and multifunction products (MFPs) in their corporate environment.While optimized to work with Lexmark printers and MFPs, it is anticipated that the Lexmark Mobile Print Application will support printing on other manufacturers' output devices that support standard file formats, such as pdf, jpeg and tiff. Lexmark’s Mobile Print Solution for the Cisco Cius will be available later this year via the Cisco AppHQ.

Supporting Quotes:“There is clearly an enormous surge in mobile devices and ‘road warriors’ at CBTS and throughout global enterprises in general, and Lexmark is well positioned to support this growing requirement,” said Christi Cornette, vice president of marketing, CBTS. “This trend will continue to drive the need for mobile printing solutions that support the output requirements of sophisticated business users who are on the go and who will need to securely print their business documents.” “One of the major disruptive trends facing enterprises is the significant growth in tablet adoption among workers,” said Angele Boyd, IDC’s group vice president and general manager, printing/imaging/document solutions and SMB. “As these business users consume more media, business materials and enterprise data on their tablets, their requirements for enterprise-class printing capabilities are of utmost importance. Lexmark’s engagement with Cisco highlights how the rapid uptake in the use of tablets in

the enterprise can take place without sacrificing enterprise-class service.” “Lexmark has been providing world-class enterprise services and solutions for the past 20 years, and with our expertise in managing distributed fleets of printers and MFP’s, we are well equipped to handle the increasing demand of mobile devices in the workplace,” said Marty Canning, Lexmark executive vice president and president of Imaging Solutions and Services. “The Lexmark Mobile Print Application allows enterprises to connect their mobile tablets to their fleet in a way that adds value to both sets of devices – as well as to the business processes that require these devices to work well together.”

Supporting Resources:• Lexmark will demonstrate its Mobile Print Application, and other enterprise-class printing solutions, at booth No. 579 at Cisco Live. • Featured White Paper: Making Mobile Devices Safe and Productive for the Enterprise

About LexmarkLexmark International, Inc. (NYSE: LXK) provides businesses of all sizes with a broad range of printing and imaging products, software, solutions and services that help customers to print less and save more. Perceptive Software, a stand-alone software business within Lexmark, is a leading provider of enterprise content management software that helps organizations easily manage the entire lifecycle of their documents and content, simplifying their business processes, and fueling greater operational efficiency. In 2010, Lexmark sold products in more than 170 countries and reported more than $4 billion in revenue. To learn more about Lexmark, please visit www.lexmark.com.

Lexmark Announces Mobile Print Application for Cisco Cius Business TabletStreamlined mobile printing application increases productivity for enterprise workers on the go, relieves print server burden for IT staff


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Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions, announced that Buyers Laboratory Inc. (BLI) has given the Ricoh Aficio MP C400SR a Highly Recommended and Highly Reliable rating. BLI cited the device's flawless durability performance as well as its ease of use as key factors for these ratings. “Ricoh’s entry into the high-end A4 color market with the Aficio MP C400SR gave an extraordinary performance throughout its lab evaluation,” said Marlene Orr, BLI senior analyst for printers/A4 MFPs. “The unit offers a competitive feature set and a competitive price tag, plus a toner cost per page that is among the lowest for this class, all while delivering faster than average speeds and robust scanning, making it a strong value. We highly recommend the Aficio MP C400SR for mid-size workgroups with monthly volumes up to 6,500 pages.” BLI found the Aficio MP C400SR helps reduce the learning curve for users by combining the simple maintenance procedures of Ricoh’s printers (easy to replace keyed toner cartridges) with the walkup ease-of-use of its copier line (large 8.5" touch screen and consistent menu system).While the drums have rated yields of 60,000, BLI technicians completed 87,500 impressions without a single misfeed or being prompted to change the drums. Productivity when printing BLI's job stream from both PCL and Adobe® PostScript® 3™ drivers was above average for legal-size color MFPs in this class. In addition, productivity when printing multiple sets in color and black simplex and duplex modes was above average. “We are excited to receive these positive ratings from BLI, which reinforce our commitment to providing our customers with products and services that are not only cost effective but also improve productivity,” said Shun Sato, senior vice president, Marketing, Ricoh Americas Corporation. “By allowing our customers to spend less time learning how to use the equipment and maintain the equipment we enable them to easily manage, print and share documents so they are better able to focus on their core business.” Ricoh released the Aficio MP C400SR in January 2011 as part of the MP C300/C400 Series. This A4 series provides a small footprint with tools and capabilities that maximize efficiency, lower total cost of ownership, and make it ideal for smaller workspaces. With the Aficio MP C400SR, Document Management Solutions can be controlled through an easy-to-maneuver 8.5" color touch panel display, which can adjust to a comfortable position for all users. The system offers a number of valuable standard features,

including Print-from/Scan-to Media, genuine Adobe PostScript3, a Java VM card for simple installation of software for expanded functionality, DataOverwriteSecurity System (DOSS) and Hard Disk Drive Encryption. System and supply usage can be controlled on an individual or workgroup basis, which the User Account Limit features. Additionally, users can enhance security and make both log-in and IPP passwords harder to compromise with Scan-to-Webmail (SMTP over SSL).

About Ricoh Americas CorporationRicoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 75-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2010 sales in excess of $23 billion. Ricoh’s fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America.Information about Ricoh's complete range of offerings can be found at www.ricoh-usa.com.

Ricoh Aficio MP C400SR Receives Highly Recommended and Highly Reliable Rating


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OKI Data Americas announced the growth of its Managed Print Services (MPS) program within the channel through the expansion of the OKI Total Managed Print (TMP) Portal. The cloud-based TMP Portal now features a flexible suite of nine brand agnostic and proprietary services that can be tailored to compliment and supplement any solution provider’s MPS model – whether new or existing. The Portal is free of charge to OKI channel partners, and provides a comprehensive toolkit including best practice methods for assessing, monitoring and optimizing print fleet management for organizations large or small. OKI’s TMP Portal has been expanded to include a number of enhanced features for MPS solution providers through the addition of many practical and easy-to-use tools. Such tools were developed to help increase productivity, streamline processes and yield maximum efficiencies for solution providers and customers, alike. The Portal’s nine individual components offer even greater functionality to provide solution providers with the tools necessary to engage in a successful MPS program. The employment of OKI’s TMP Portal facilitates the customer engagement, relationship management and retention processes, and helps solution providers realize predictable and ongoing revenue streams while saving

customers money. “Deployment of Managed Print Services in the workplace can save businesses money on operating costs, increase overall operating efficiencies, and allow employees to be more productive – all of which are particularly desirable given the current economic landscape,” said Tim Brien, director of Managed Print Services for OKI Data Americas. “With the rapid growth of MPS, solution providers recognize the need for a comprehensive and turnkey solution – like Total Managed Print powered by OKI – that will provide them with a distinct advantage within the competitive MPS environment.” The OKI TMP Portal provides unbiased recommendations for print optimization across all brands and technologies, no matter the product mix. Furthermore, the Portal is fully modular and scalable solution, allowing solution providers to take advantage of all nine modules of the Portal, or use only those components that meet their specific needs. All this is available as a ready-to-use, complimentary program for OKI channel partners, and is backed by OKI’s expertise in developing printing solutions and providing exceptional customer service.

OKI Data Americas Launches Total Managed Print Portal


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Sharp Middle East has announced the expansion of its Business Solutions Division (BSD), with an increased focus on office automation solutions for 2011/12. The Japanese technology giant is also expanding its key focus markets around the region for its BSD solutions, with a greater breadth of coverage in the Middle East and Africa.

Sharp Middle Eas’s BSD General Manager, Tomoo Shimizu, said: “The Business Solutions Division is at the core of Sharp Middle East ’s operations. By growing our BSD team and increasing the number of key markets it operates in, we will quickly work towards reaching our targets outlined for this year, especially in two of our key focus areas - Multi Function Printers (MFPs) and Professional Displays. Our success so far, especially with MFPs, has led us to become a market leader in the segment; however we see there is still much room for growth and improvement.” The BSD team has expanded from six to 19 people, all working toward driving Sharp's business solutions, with a further six to be recruited. The members of the team are all technology professionals with a robust background in office automation, each with around 12-15 years experience in the field. Following its establishment in 1998 as a wholly owned subsidiary of Sharp Corporation, Sharp Middle East FZE has continually grown in size and now serves more than 60 countries. These key markets include the GCC, several countries in North Africa such as Tunisia, Algeria and Morocco, and the large African markets of South Africa and Kenya.

Key BSD SolutionsThe core areas for the BSD in 2011 include Professional Displays which utilize Sharp’s LCD technology to provide businesses with a full range of digital panels and monitors. This includes the world’s largest LCD panel, the LB-1085 108 inch display, and the 60"

PN-V601 with ultra slim bezel, allowing for seamless screen walls to be constructed using up to 25, 60" monitors with internal zoom. Managed print services and document management are at the centre of Sharp’s printing solutions, another key are for the BSD. These systems improve businesses' efficiency through careful tailoring to each company and their print and copy requirements. Focus for business printing solution is also on getting customers in the region to make the switch from black and white to colour machines.

About Sharp Middle EastSharp Middle East FZE was established in 1998 in Jebel Ali Free Zone, Dubai, UAE as a wholly owned subsidiary of Sharp Corporation. The office is the regional hub for the Middle East and Africa regions, covering 60+ countries. Sharp's primary business activities include audio-visual and communication equipment, health and environment equipment, information equipment, and crystalline and thin-film solar cells. For more information please visit www.sharpmea.comFZE was established in 1998 in Jebel Ali Free Zone, Dubai, UAE as a wholly owned subsidiary of Sharp Corporation. The office is the regional hub for the Middle East and Africa regions, covering 60+ countries. Sharp's primary business activities include audio-visual and communication equipment, health and environment equipment, information equipment, and crystalline and thin-film solar cells. For more information please visit www.sharpmea.com

Sharp Middle East Increases Focus on Office Solutions


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First released in January 2009 the Samsung ML-2525 series of printers are based on a 24 ppm engine with a maximum resolution of 1200 x 600 dpi. The first page out is stated to be under 10.0 seconds. Depending on the model number, other options/specs are available. The MLT-D105L/S cartridges do not have a drum cover, and come new with a piece of heavy paper with a thin sheet of foam on the inside taped around the cartridge. (See Figure 1) All new cartridges opened so far have shown some toner leakage on the drum that would have shown on any prints for at least a few pages.

These cartridges while look similar to other Samsung Cartridges have taken a dramatic change in that there are no screws in the outside of the cartridge at all. There

are plastic rivets that need to be cut off, holes drilled and screws installed to hold them back on. It’s not a hard process and it’s covered completely in the instructions. See Figure 2

The standard cartridge (Samsung Part # MLT-D105S) is rated for 1,500 pages. The HY cartridge (Samsung Part # MLT-D105L) is rated for 2,500 pages. As with pretty much all cartridges these days the cartridge has a chip and it has to be replaced each cycle. The OEM chips are regional so be sure to get the proper chip for your region. These machines when new ship with a 1,000 page starter cartridge. The MLT-D105S has a list price of $62.99 and the MLT-D105L has a list price of $74.99* There are quite a few machines that use this cartridge.ML-1910

ML-1915ML-2525ML-2525WML-2580NSCX-4600SCX-4623FSF-650SF-650P Cartridge troubleshooting will be listed at the end of these instructions *Pricing as of September 2010

Required Tools 1) Toner approved vacuum. 2) A small Common screw driver3) A Phillips head screwdriver 4) Needle nose pliers

Required SuppliesSamsung ML2525 TonerNew ML-2525 replacement chip (Check for the proper region)New OPC drum (Optional)New developer roller (Optional)New PCR (Optional)New wiper blade (Optional)New doctor Blade (Optional)Conductive Grease99% Isopropyl alcoholDrum lubricating powderSmall tube of Silicone caulk

1) Place the cartridge with the handle up, facing towards you. With the chisel

Remanufacturing the Samsung ML-2525 Toner CartridgeBy Mike Josiah and the technical staff at Uninet ImagingA division of Summit and Uninet Products

Mike JosiahMike Josiah is the Technical Director at Summit Technologies, a division of Uninet Imaging. A global distributor of toner, OPC drums, wiper blades and other supplies. An industry veteran since 1987, Mike is a member of ASTM committee F.05, the STMC Technician Certification Committee as well as an STMC trainer. He regularly contributes articles and teaches seminars at association meetings and trade shows.

Figure 1

Figure 2


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blade knife, slice off the heads of the 3 plastic rivets. Leave the end cap in place for now. See Figure 3

2) On the left side end cap take the chisel blade knife and slice off the heads of the 4 plastic rivets. See Figure 4

3) Remove the drum axle arm from the right or large gear side of the cartridge. The drum Axle will most likely come with the arm. Remove it completely. See Figures 5 & 6

4) While still on the left end cap, locate the top tab. Press in on the tab, and remove the end cap. See Figures 7 & 85) Remove the gears. See Figure 9

6) On the right side end cap, Remove the remaining arm and press in on the top tab and remove the end cap. See Figures 10, 11 & 127) Separate the two halves slightly, and lift off the middle top cover. See Figure 13

8) Lift up on the drum/waste hopper and remove. Be careful to hold the drum so it does not become damaged. Remove the drum/waste assy. See Figure’s 14 & 159) Remove the drum. See Figure 1610) Remove the PCR from the assembly.

Remanufacturing the Samsung ML-2525 Toner Cartridge Continued

Figure 5

Figure 6

Figure 7

Figure 8

Figure 9

Figure 10

Figure 11

Figure 12

Figure 13

Figure 3

Figure 4


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See Figure 17

11) Remove the PCR cleaning roller. Se Figure 1812) Clean the PCR with your normal PCR cleaner.

WARNING: Do not clean the OEM PCR with alcohol, as this will remove the conductive coating from the roller. If the PCR is an aftermarket, follow the cleaning methods recommended by the manufacturer. If the PCR is an OEM, we recommend it be cleaned with your standard PCR cleaner. 13) Remove both the PCR holders by pressing in on the tabs at the bottom of the holder. These holders need to be removed to allow access to the wiper blade. See Figure 19

14) Remove the two screws from the wiper blade, remove the blade. See Figure 20

15) Clean out all the waste toner from the hopper. Make sure the seals are clean. See Figure 21

16) Install the cleaned or new wiper blade and two screws. See Figure 22

17) Install the two PCR holders. There are slots in the holders that fit over tabs in the cartridge. See Figure 23

18) Blow off or vacuum the PCR cleaning roller. Install in the waste hopper. See Figure 2419) Place a small amount of conductive grease in the holders, and install the PCR. See Figure 2520) The large gear side of the drum

Figure 14

Figure 15

Figure 16

Figure 17

Figure 18

Figure 19

Figure 20

Figure 21

Figure 23

Figure 22


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axle shaft has conductive grease on it. Regardless of if you are replacing the drum or not, clean the old grease off, and replace with new. See Figure 26

21) Install the drum and axle from the small gear side of the drum into the waste hopper. Make sure the keyed end of the shaft is on the small gear side. See Figure 2722) On the supply hopper, carefully pry out the fill plug and dump out any remaining toner. The fill plug can be difficult to remove as it is recessed. Take a small common screwdriver and work it around the edge lifting slightly until it comes

loose. See Figure 28

23) Remove the developer roller. See Figure 29

24) Remove the 2 screws from the doctor blade, remove the blade. See Figure 30

25) Clean out all the remaining toner from the hopper.26) Make sure the doctor blade sealing foam and the developer rollers seals are clean and intact. See Figure 31

27) Clean the Dr. Blade edge so there is no evidence of build up along the edge. If any buildup exists, the cartridge will streak. No chemicals should be used. We have found using a clean ice cream type wooden stick works great for scraping the blade clean without damaging it. See Figure 32

28) Install the doctor blade and two screws. See Figure 33

29) Clean the developer roller with a

Figure 27

Figure 28

Figure 29

Figure 30

Figure 31

Figure 32

Figure 33

Figure 25

Figure 26

Figure 24



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dedicated DVR cleaner, and replace into the hopper. Place the long shaft side to the gear side of the cartridge. See Figure 34

30) Fill the hopper with ML-2525 toner, replace the fill plug and check for leaks. See Figure 35

31) Install the gears as shown. Do not install the large white floating gear yet. See Figures 36 & 37

32) Fit both sides of the waste hopper tabs into the toner hopper. See Figure 3833) Slide the middle top cover/PCR assembly into place. Make sure all the middle tabs fit under the edge of the waste hopper. See Figures 39 & 40

34) Clean the contacts on the left side end cap, and replace the conductive grease. Snap the end cap into place. See Figures 41 & 4235) Drill 4 small holes that correspond to the screw size your using. Install the four

screws into the end cap. See Figure’s 43, 44 & 45

36) Install the large white floating gear on the gear side of the cartridge. See Figure 46

Figure 34

Figure 35

Figure 36

Figure 37

Figure 38

Figure 39

Figure 40

Figure 41

Figure 42

Figure 43

Figure 44


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37) Clean the hubs on the gear side end cap, and replace the conductive grease. Snap the end cap into place. See Figures 47 & 48

38) Drill 3 small holes that correspond to

the screw size you’re using. Install the three screws into the end cap. See Figures 49 & 50

39) Install the two drum axle arms as shown. The white starter drum separator is different since the cartridge is shipped inside the printer when purchased. There is a shipping lock inside the printer that forces you to remove the starter cartridge from the printer in order to remove the printer shipping lock. Once the printer shipping lock is removed the cartridge is then reinstalled. When the starter cartridge is removed, the separator is adjusted to prepare for printing. The standard and high yield replacement cartridges are different in color (black color compared to white in the starter cart.) and shape. The drum separator in the replacement cartridges is adjusted when the cartridge is installed not like the starter cartridge that is adjusted when the cartridge is removed. We recommend you position the White starter cartridge drum separator in the “Used” position this will insure that the drum is at the proper distance from the

developer roller. See Figure’s 51, 52 & 53

40) To replace the chip, slice the top of the plastic river off with the chisel blade knife. Drill out the plastic rivet with a small drill, remove the cover, and chip. See Figure’s 54,

Figure 45

Figure 49

Figure 51

Figure 47

Figure 46

Figure 50

Figure 52

Figure 53

Figure 54

Figure 48



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55, 56 & 57

41) Install the new chip and cover, insert a small screw that corresponds to the hole drilled to hold everything in place. It’s very easy when drilling the hole for this screw

to drill through into the waste chamber. Place a small amount of silicone caulk in the hole and screw before install the screw. See Figure 58

Common Cartridge Problems

Repetitive defect chart:Upper heat roller: 77.5mmOPC drum: 75.6mmLower pressure roller: 75.4mmSupply Roller: 49.0mmTransfer roller: 47.0mmPCR 37.5mmDeveloper roller: 35.0mm

Printing test pagesDemo Page: With the printer in the Ready State, Press and hold the cancel button

for about 2 seconds until the status LED blinks slowly. Release the button.Configuration Page: With the printer in the Ready State, Press and hold the cancel button for about 5 seconds until the status LED blinks fast. Release the button.Cleaning Page: With the printer in the Ready State, Press and hold the cancel button for about 8 seconds until the status LED blinks fast. Release the button. Supplies Status Page: With the printer in the Ready State, Press and hold the cancel button for about 10 seconds until the status LED blinks fast. Release the button.

Figure 55

Figure 56

Figure 57

Figure 58


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Imaging Supplies Coalition Announces New Board Chairman and Officers

MSE Introduces MPS Engineered™ Marketing Piece

The Imaging Supplies Coalition for International Intellectual Property

Protection (ISC) announced the election of a new Chairman of the Board and three new officers at their annual meeting held June 21, 2011. Jeffrey Kwasny, Global Anticounterfeiting Programs Manager, Hewlett Packard was named Chairman of the Board. He succeeds Andrew Gardner of Lexmark International. Commenting on the election, Allen Westerfield, President of the Coalition said: “The Members and Board of Directors want to thank Andrew and Lexmark and the other outgoing officers (Treasurer, Sharon Kreps of Epson and Secretary, Kathy Tarsiewicz of Okidata) for their proactive involvement and support of the ISC. Our new Chairman, Jeff Kwasny, brings a wealth of industry knowledge and experience to the Chair and with his leadership we look forward to expanding our efforts to prevent counterfeiting and fraud in the imaging supplies industry.” Additionally, Albert Gallina VP, Brand Protection Group, Xerox was elected Vice Chair, Andrew Gardner, Worldwide Brand

Protection Manager, Lexmark International was elected Treasurer, and John McIntyre, Sustainability Manager, Samsung Electronics America was elected Secretary. Westerfield went on to say: “Each of these officers has a depth of experience in the imaging supplies industry and are leaders in their companies’ efforts to protect their brand and their customers from illegal activity. The ISC and the imaging supplies industry as a whole will benefit from their service.” The Imaging Supplies Coalition for International Intellectual Property Protection, Inc. is a non-profit association of imaging supplies original equipment manufacturers. Coalition members are Brother International Corporation, Canon U.S.A., Inc, Epson America Inc., HP, Lexmark International, Inc., Oki Data Corporation, Samsung Electronics America, Toshiba America Business Solutions Inc., and Xerox Corporation.

The ISC can be contacted by visit the website at www.isc-inc.org.

Micro Solutions Enterprises (MSE), the industry leader for Intelligently Re-Engineered™ cartridges, introduces its new “MPS Engineered” marketing piece to support the newly created sub brand of “MPS engineered”. MSE has designed a highly impactful marketing piece to help dealers understand the MSE advantages in their extended life cartridges. The piece includes information regarding the newest releases of extended life cartridges, the technical advantages of MPS engineered, and commercial advantages. This piece can be used and private labeled by any MSE dealer who is looking to spell out the advantages of these cartridges to prospective customers. Luke Goldberg, SVP MSE Global says of the piece. “There is no question that there is the complete blurring of the lines between printers and copiers, which has helped to hasten the advent of CPP/TCO/MPS programs from dealers in all

channels. Higher yield, “MPS engineered” cartridges are more resonant than ever for dealers who are seeking the lowest CPP, highest efficiency, and ultimate profitability in their programs. In addition, this piece clearly illustrates that quality is critical to achieve profits and to maintain sustainable MPS programs. The industry needs to leave the notion behind that quality isn’t as important in MPS and this illustrates what is truly involved in producing a reliable, high quality extended life cartridge.” Please ask your MSE rep for your copy today.

About MSEM S E i s t h e l a r g e s t U S A - b a s e d remanufacturer and is acc laimed as one of the leading edge innovators in the marketplace. MSE has p ioneered the proces s o f “Intelligent Re-Engineering” as applied to remanufactured

printer consumables which is a protocol that employs patented technologies, proprietary processes, and str ingent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania.

For more information please visit their website: www.mse.com


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BioBlack® Toners Approved as Certified Bio-Based by USDAFuture Graphics, the wor ld ’s leading distributor of aftermarket imaging supplies, announces that another one of its world-

leading toner technologies in the BioBlack® line has been approved by the U.S. Department of Agriculture (USDA) as certified bio-based. On June 22, 2011, the USDA announced that the H2 monochrome toner, which is distributed by Future Graphics and compatible with HP 4000/4100, as certified bio-based. In April of 2011, the H1 Bioblack® toner for use with the HP 1012 was the first toner in the world certified as bio-based by the USDA. The USDA’s BioPreferredsm program consists of two certifications: The Consumer Label and the Federal Procurement program (FP). The H1 and H2 toners have been approved for the consumer label, and FG anticipates that BioBlack® will be part of the FP program by the end of the year. The USDA has also established the minimums for bio-content for both the consumer label and FP. The testing is based on ASTM D6866 which is administered by a third party lab.

BioBlack® toner is available for qualified remanufacturers only. It is not available for resale.

About Future Graphics (FG) is the global leader in aftermarket imaging supplies. FG combines the market knowledge of the world’s leading value-added distributor, and the technical expertise of the largest manufacturer of toner and OPCs for the imaging aftermarket. The result is unmatched resources capable of delivering first-to-market matched systems to remanufacturers around the globe. FG is also the source of superior MK Imaging® brand OPCs and toner and Kaleidochrome® brand color toner and OPCs and BioBlack® bio-based toner. FG ships from two North American and nine international distribution centers.

To learn more about the BioPreferredsm program, you may call the Program Information Line (877) 251-6522 or email them at [email protected]. For more information about Future Graphics at the web: www.fgimaging.com

Zhuhai Sinotimes Technology Co., Ltd. is a professional manufacturer of printer consumables. Over time, the company has continually improved the process of quality management. They extend their technical expertise in all aspects including optimizing their techniques and promoting the quality of their products. With strict quality control and effective troubleshooting, they are able to curb the disadvantages that exist in the products as well as in the manufacturing process. All these measures allow them to efficiently control each process, from the sourcing of raw materials to the manufacturing stage. Thus, the quality system of their products are both effective and reliable. As a successful corporation, high quality is their lifetime goal and they strive to diversify for future development as well as to satisfy their clients. Their products are all high quality and competitively priced. The products are as follows: magnetic roller (MR), primary charge roller (PCR), wider blade (WB), doctor blade (DB), compatible laser toner cartridge, OPC drum, ink cartridge, chips and so on. At present, their monthly output of the rollers are up to 400,000

pieces and cover almost all series of HP and Canon models. They have also developed a new product -- the Dell 3110 empty shell, which has garnered strong competition globally. Additionally, they carry many brands of original empties and non-virgin empties in order to meet the large demand of the market. Zhuhai Sinotimes Technology Co., Ltd. adheres to many quality principles such as honesty, precision, efficiency and innovation. They fully carry out a ISO9001 quality system so as to ensure product quality, stability and trustworthiness. They offer excellent products and service, and they are confident that they will be your best supplier. They sincerely hope to establish business relations with your esteemed company are looking forward to your cooperation.

For more information, please visit the web: www.sinotimes.com.cn

Zhuhai Sinotimes: A Professional Printer Consumables Manufacturer


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COMPANY CLOSE-UP



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NEW PRODUCTS EXPRESS


The worldwide recycling market demand is growing in terms of the need for color toner. As one of the biggest independent manufacturers of monochrome and color toner, Pelikan is very happy to supply its customers with the products they need on time. Pel ikan recently announced the availability of color toner for use in the Samsung CLP 310 /315. This color toner is compatible with Samsung CLP 310 /315 & CLX 3170 / 3175 and is developed and produced in the company’s production plant in Switzerland.

Pelikan’s logistics warehouse is ready to ship this toner to all our customers around the world. Advantages of Pelikan toner include excellent transfer rate, high yield, low consumption, high density and stable quality. The toner is available in 80g bottles for black, 60g for color and in 10kg bags.

About PelikanPelikan Hardcopy has been the industry's traditional partner for many years. Our name is well established in the market and stands for quality in a large range of

Toners, Inks, ITTRs and Impact products which are all produced in our own ISO 9001 accredited manufacturing plants.

For more information about Pelikan, please visit the website: http://www.pelikan-industry.com

Pelikan Releases New Toner for the Samsung CLP 310 /315

Goat Labs announces the replacement of their HP 4600/4650 toner with a new toner. “These colour toners have been in development for quite a while, so we are pleased to announce that they finally can be introduced”, said Gianluca Traficante, Product Manager at Goat Labs. “Our technicians spent a considerable amount of time to test thoroughly the toners to ensure consistent results and reliable performance. As from now we can offer HP 4600/4650 colour toners again at an attractive price. ” Even though this engine has been discontinued by HP, there is still a large installed base of small to medium workgroups that needs to produce high-impact or high-value documents such as proposals, presentations, mailings, reports and newsletters at an affordable price. The black replacement cartridge C9720A yields 9,000 pages and the colour cartridges C9721A (cyan), C9723A (magenta) and C9722A (yellow) yields 8,000 pages at 5% coverage.

Goat Labs offers the following components for this engine:

About Goat LabsGoat Labs was founded in 1996 as Oasis Imaging Products B.V. For the past years they have been a main supplier for European toner cartridge remanufacturing companies. Based in the Netherlands the expertise stems from Dutch engineering technology and research. Always in touch with the most recent developments, Goat Labs’ technology provides reliable cartridge remanufacturing solutions throughout Europe.

To order, or for more information about solutions for replacement products offered by Goat Labs, visit www.goat-labs.com

Goat Labs Introduces New Toner For HP Colour LaserJet 4600/4650 Printer Series


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Static Control Announces Chips, Toner and Components for HP CP1025 Color CartridgeStatic Control has introduced dedicated Odyssey color toner and components to remanufacture cartridges used in HP’s popular LaserJet Pro CP1025 desktop color printer. These small, low-cost printers are sold worldwide and have high replacement rates, which mean profitable opportunities for cartridge remanufacturers worldwide. Static Control has Odyssey toners, universal chips, seals, shipping protectors and the tools and fixtures needed to remanufacture the HP CP1025 toner cartridge. Replacement drum unit chips are available now. OPC drums and shipping protectors will soon be available to remanufacture the drum unit. HP CP1025 Cartridge Part Numbers: CE310A, CE311A, CE312A, CE313A

Static Control Product Codes:HP1025-26B-COS, HP1025-26B-MOS, HP1025-26B-YOS, HP1025-30B-KOSHP1025DUCHIP – Dedicated replacement chipU32CHIP-C – Universal replacement chip for HP CP1025,

CP1525 & CM1415 MFP-cyan cartridgesU32CHIP-K – Universal replacement chip for HP CP1025, CP1525 & CM1415 MFP-black cartridgesU32CHIP-MA – Universal replacement chip for HP CP1025, CP1525 & CM1415 MFP-magenta cartridgesU32CHIP-Y – Universal replacement chip for HP CP1025, CP1525 & CM1415 MFP-yellow cartridgesHP1320FMHCAP – Foam hopper capHP26FMHCAP – Foam hopper capHP26RISEAL – Rigid insertable seal for the HP 2600 and qualified for the CP1025HP1025THSHPROT – Toner hopper shipping protector for the HP CP1025HP1025HEJIG – Hopper entry jigHP1025DBSPACER – Doctor blade spacer tool for HP LaserJet Pro CP 1025 cartridgeHP26HETOOL – Hopper/Waste bin entry tool for HP2600For more information about Static Control, please visit: www.scc-inc.com


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MSE Releases MPS Engineered 9,000-Page Cartridge for the 49x (HP1320)

Micro Solutions Enterprises (MSE), the industry leader for Intelligently Re-Engineered cartridges, releases “MPS Engineered” 9000 page cartridge for the 49x (HP1320) family. MSE continues the rapid release of extended yield cartridges under its new “MPS Engineered” platform. Luke Goldberg, SVP MSE Global explains of the new release, “We know that the 1320 printer can often be found in desktop applications in MPS installations. Typically, this printer has a high operating cost, especially with the OEM consumables. This 50 percent increase in yield over the 49x cartridge greatly reduces CPP and also increases efficiency. At 9,000 pages in this environment, often the dealer will not have to replace this cartridge more than 1-2 times per year.” As always “MPS Engineered” cartridges deploy multiple proprietary or patented technologies, are exhaustively tested and proven out, and are guaranteed to provide quality prints from the first page out until the end of life.

About MSEMSE is the largest USA based remanufacturer and is acclaimed as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent Re-Engineering” as applied to remanufactured printer consumables which is a protocol that employs patented technologies, proprietary processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania.For more information please visit their website: www.mse.com

ILG Announces “MPS CERTIFIED” Branded Jumbo Products

ILG (International Laser Group) has created the ILG MPS CERTIFIED branded logo for its comprehensive line of JUMBO products. The MPS Certified logos will be applied to and used to identify ILG’s exclusive HP JUMBO COLOR line as well as JUMBO monochrome product lines that have passed extra levels of quality assurance from ILG’s research and development team. MPS Certified brand products are developed and designed to provide the highest quality optimized print performance in MPS print environments. The certified cartridges must pass numerous quality tests developed in house by ILG. These MPS Certified supplies offer the lowest cost-per-print (CPP) document solutions to managed print service (MPS) providers. The certifications are applied to ILG’s OEM alternative HP JUMBO COLOR. The HP Jumbo Color line are able to deliver an average 25 percent to 30 percent higher page yields, with JUMBO monochrome offering 25 percent and up to 100 percent higher page yield on some cartridges. Both monochrome and color offer the high quality print performance at highest satisfaction rate you would expect from ILG.

ILG’s MPS Certified Jumbo yield cartridges reduce the MPS cost per-page cost substantially, especially when factoring in the time savings. The MPS Certification adds extra assurance that these cartridges are the best quality solutions to MPS supplies in cost reduction as well as reducing the maintenance service costs. ILG is the only company in the world to offer extensive lines of high-yield JUMBO COLOR that incorporates the Smart Color System, a technical advancement and engineering for color laser cartridges. “We are truly unique and proud to offer MPS Certified products of Jumbo Toners and Jumbo Color Toners. MPS providers, resellers, and dealers can benefit from our quality assured, competitively priced MPS Certified products. We offer full range of next day delivery and drop shipment to our clients. We are here to provide the solutions to our resellers and MPS service providers. Said Joe Shulman, Sr. V.P. of client relations.

For more information on ILG (International Laser Group), please visit www.ilglaser.com


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UNINET RELEASES ABSOLUTE COLOR TONER & COMPONENTS FOR HP CP5225Los Angeles, CA - UniNet announces the release of Absolute COLOR® toner, drums and smartchips for use in the HP LaserJet CP5225 color laser printer. Additional UniNet components to be released are also pending. Another color printer in the CP3525/4525 product line, this wide format engine prints at 20 ppm with a 600 x 600 dpi resolution on plain, premium or glossy papers up to 12” x 18”. Automatic two sided printing is also included as a standard feature. Toner cartridges are supplied in a 7,000 page black and a 7,300 page cartridge for the colors. They are targeted toward mid to high end office applications, such as marketing materials, presentations and general office color printing. This printer can do it all.

UNINET RELEASES X GENERATION GRAPHICS TONER & COMPONENTS FOR BROTHER HL-2240/2270Los Angeles, CA - UniNet introduces X Generation® Graphics Toner and products, qualified for use in Brother HL-2240/2270 (TN420/450/DR420) toner and drum cartridges. UniNet key components include reset levers (flag gears), developer roller seal covers and starter cartridge conversion kits. The new HL-2240/2270 printers are similar to their predecessors, HL-2140/2170. They are rated at 24 ppm for the HL-2240, and 27 ppm for the HL-2270. These speedy, no frills printers have a monthly duty cycle of 10,000 pages. Both printers feature two-sided printing and 2400 x 600 dpi resolution. The HL-2270 includes Wi-Fi connectivity.

For further information, please contact UniNet at + 1 (424) 675-3300 or visit www.uninetimaging.com


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RECHARGEasiaFEATURE ARTICLE / 专题文章





八月，

相信近期很多行业媒体都在纷纷转载这样一条数据报道：2011 年中国

耗材市场出货量将保持 10.6% 增长率，整体打印耗材市场将同比增长达到

11.2%，中国打印耗材市场实际销售收入达到 96.2 亿元人民币！（详细报道

可以见杂志第 94 页）这个数字，对于许多对中国耗材市场未来发展持悲观

态度的人来说，应该是打了一支强心针。也意味着，尽管受到方方面面的阻

力和世界影像领域的各种不利因素影响，中国耗材企业依然不断的在困难中

成长发展。我们也注意到，在这份评估报告当中，将政府采购对于耗材市场

的拉动作用明确表述出来。对于未来耗材市场发展，是有积极的引导意义的，

正如很早《亚洲再生业》撰文报道中所说，未来政府采购对于通用耗材的发

展的积极作用将越来越清晰。当然，相对于政府采购的“大蛋糕”，目前通

用耗材所占据的比率还是相当少的，但是我们有理由相信，随着政府采购政

策的透明和深入，通用耗材的优势将得到进一步发挥，在政府采购中所占据的比重还将继续增加。

而说道中国耗材的市场发展，我总是会很自觉的将它跟即将举办 2011 年中东 - 东南亚办公耗材展的印度

尼西亚相互比较，首先 2 个国家都是世界上的人口大国，人口众多当然市场消费潜力也大。另外 2 个国家的经

济发展速度都很快，印度尼西亚 2011 年预计的 GDP 增长将达到 7%，超过此前的 6%-6.5%。快速的经济增

长拉动着出口和进口同步的提高。然而中国耗材行业用有鳞次栉比的大量的生产制造商不同，印尼耗材行业则

相对缺乏比较专业化大规模的制造商，更多的是一些渠道经销商。这是很好的经济互补关系，这也是为什么中

国一直都是印度尼西亚最大的对外贸易伙伴。转眼 2011 年中东 - 东南亚办公耗材展已经近在眼前，我们除了

投入更多的精力在展会的宣传和筹备工作之外，也开始相关的展商服务工作。打造东南亚影像耗材市场的贸易

平台，让更多的中国和国外企业透过展会去了解东南亚，特别是印度尼西亚耗材市场是我们的希望，也是努力

的目标。

最后，我还要再次的邀请您和我们一道，去关注参与到 2011 年中东 - 东南亚办公耗材展当中，在这里您

会发现真正的潜力市场。

执行编辑刘师同

Message from the Publisher




办公耗材行业存在着同质化的价

格大战，生意上同行是冤家。有人感叹

地说，这个行业从利润极好迭到了零利

润，辛苦一年白忙乎。这种恶性的竞争

使从事多年耗材经营老板失去了信心，

有的公司几乎濒临倒闭态。目前许多业

内人士说，不敢参展，参展后相识的老

朋友见了面，可我的耗材卖不了好价

了，价格透明化，相互压价，生意很难

做了。

市场竞争，双赢就发展，两败俱

伤，同行成冤家。耗材业内的“价格

战”直接导致了同行冤家。现浅析一下

同行冤家的几种表现：

１.价格战

由于市场竞争人们得到了实惠，

但市场竞争导致“战争”，就造成了混

乱。

中国兼容、再生耗材的崛起，促

使了原装厂商一统天下的耗材价格降了

下来，立了功劳。但竞争导致价格战，

就走向了反面。有的人为了占有市场的

份额，或为了争夺终端客户，降价、压

价，例如，惠普2612成像卡盒竞40元

出售，有的墨水竟5元/瓶等等，这是正

常的生意行为吗？北京莱盛高新技术有

限公司对于市场上每出现一款新品，全

要购回来进行测试，为是掌握第一手的

资料，原始数据（色密度、废粉量）。

公司在开发新品时，一定是原装的质

量，测试环节包括恒温箱，在常温下测

试的品质，在高温高湿、低温低湿的试

验，确保产品的稳定性。北京中恒公司

每出厂的一个产品要附带检测报告，否

则算不合格产品。这些优秀公司产品中

的投入不是简单的制造。

如果是连成本都不顾及的产品，谈

何品质呢？这种没有规则的竞争，没有

品质的较量，最终又会走向何方？“价

格战”带给自己的是前程困惑，带给行

业的是混乱，带给人们的是不诚信，我

们相信这不是每个做耗材企业经理的初

衷。

２.重于利

同行冤家内心深处太在乎 “ 挣

钱”，得失之间源于“利”。作为公司

发展是要投入产出比，没有利润的公司

是没有出路的。但利润一定是要在公平

和合理的范畴内。就像人们很重视有形

资产，而忽视了无形资产一样。实事证

明，无形资产会带给人们更多的利润。

曾有一浙江商人做小糖果生意，最后做

成了规模化的集团公司，他就是每回给

顾客称完糖果后，再抓上一把，人们全

认为这个小老板很实在，远近的客户不

辞路程到他这儿购糖果，他的诚实带给

他的是快速成长。说明：公司重利，更

要重视经营人心。人心才是一笔巨大的

财富，对于企业、商家而言，经营人心

才是事业健康、持续发展的关键。

３.不诚信

同行冤家的“价格战”，还表现

于生意中的不诚信。其实在生活中我们

愿意与老实人打交道，生意中我们乐意

与诚信的人交往，这就是为什么正直的

人朋友多的原因所在了。经营耗材生意

也是这样，不守时、不算数、不诚信、

不结款，人们就不敢与他进行第二次的

买卖了。说明，正直是告诉自己的真

像。作家乔希.比林斯认为:最危险的欺

骗形式就是自欺欺人，自欺欺人能使我

们做我们所希望的，甚至是罪大恶极的

事情，并找借口使自己的行为看起来合

理。

４.没发展

在现代化社会中，人们想往发展。

一个只重利，眼光浅，不诚信的人会有

何发展呢？挣到的钱除了满足生存需

要，还是钱的需求？钱是数字的表现，

它的另一作用是功能，体现价值的功

能。这就是之所以许多的富翁，家财万

贯，生活依然俭朴的原因，一个没有任

何功能的数字又有何作用呢？在耗材行

业中打“价格战”、“同行是冤家”是

没有发展前途的。

市场竞争一定是你死我活吗？历史

上发展起来的大公司全是善待同行而壮

大了自己的。

1.上世纪美国铁路大王洛克非勒和

钢铁大王卡内基是同行。

一段时间，具有实力的洛克非勒

闯入卡内基的铁矿生意中，不可避免的

行业竞争开始了，卡内基说服了洛克非

勒，购买了他所有的铁矿石，并以交换

条件为由，使用洛克非勒的铁路和船舶

运卡内基的铁矿石。最后，他们全成为

行业的“大王”。“与自已强的人合

作，而不是和他们战斗，是卡内基一生

信奉的常识”卡内基的行为，留给人们

深深的思索，怎样的合作才是成功的结

果。

2.美国的IBM和Internet公司是同行

他们都是以计算机起家，在市场

经济中，同行人并没有冤家路窄，而是

在竞争中发现，如果大家各搞一套系

统，不仅费钱费力，而且商埸恶斗必然

使他们两败俱伤，于是两家携起手来，

IBM生产成机，Internet负责生产芯片

等计算机元器件，两者合作的结果是

IBM成了全世界最大的计算机公司，而

Internet成了全世界最大的计算机配件

商。

这些公司初期也是个人公司，家族

企业，但是由于他们的理念不同，处事

的方式不同，发展结局不同。他们走向

了大发展，成为了行业上的功臣。

这些市场中成长起来的公司，就像

苍天大树，根深叶茂，带动了行业的发

展。他们不仅有好的产品，更有好的人

性，才促使公司茁壮成长起来。公司的

力量来源于对行业前瞻性规划，着手于

未来，来源于同行的携手奋进，立足于

眼前发展。

我国民族耗材产业中优秀公司也是

一样，像天威耗材打印公司、北京莱盛

高新技术有限公司，他们携手与同行共

进，不是只卖产品，而是卖品牌，天威

公司为专利的申请建立了“天威杯”大

赛。北京莱盛公司支持行业技术培训、

指导，都在成长的同时带动了行业的发

展。

如何抵制“价格战”，消除同行冤

家行为：

1.要大力宣传优秀公司是如何

通用耗材行业应拒绝“同室操戈”

General Supplies Industry Should Reject "Fratricide"




东南亚的喷墨打印耗材市场，对于

中国的厂商来说是最容易介入的市场，

之所以这样说，那是因为占有地利、人

和的因素。

经过多年的发展，目前东南亚地区

的喷墨打印市场怎么样呢？

在这个区域，新加坡、马来西亚、

泰国、印度尼西亚、菲律宾、越南等与

中国大陆企业做生意，特别是愿意与广

东地区的企业合作。

新加坡在国际间运送产品方面有很

明显的优势，也是东南亚的国际贸易中

心，而且其经济发展也十分稳固。鉴于

这些因素，新加坡在耗材市场方面的发

展还是持续稳定的。任何想在新加坡这

个市场发展的公司必须清楚其公司的定

位，同时，还要理解和擅于开发这个市

场的文化。另外，还需要建立一个稳固

的市场渠道，而不是一味的复制和模仿

别人或是仅仅在价格上竞争。比较著名

的公司有Cartridge world，Sepoms等

等。

马来西亚人口 2 8 0 0 万左右。其

电子产业主要集中在以吉隆坡市中心

( KLCC)、新首都(Putrajaya)、赛柏再

也(Syberjaya)以及吉隆坡新国际机场

(KLIA)为重点的多媒体走廊(Multimedia

Super Corridor)区域以及槟城和马六甲

一带地区。有几个大型的电子市场，

LowYat、DigitalMall等，这里是电子、

电脑、数码产品的购物综合性市场。

有几家比较著名的喷墨再生企业，

ColorRax、 Perfect Media Solutions、

Saintink等。他们更注重高质量产品的

需要。

泰国人口6500多万，属于中等发达

国家，是亚洲重要的旅游国家之一，旅

游业在泰国观光旅游局的大力推动下，

成为泰国主要的经济收入来源。对于数

码影像业，往往在旅游景点地区比较繁

荣。有几个比较著名的喷墨再生企业，

Inkman,Borland，Comax，PIXXOR

等。在泰国的比较著名的电子市场，曼

谷世贸中心（central world）附近，还

有附近的MBK，Pantip大厦等，往往也

是打印耗材的集散地。

菲律宾人口

9 5 0 0 多万，就人

口数来说，喷墨耗

材市场的应用规模

位居东南亚市场第

二位，市场空间也

是很大的。另外菲

律宾人工成本便

宜，因此包括原

厂在内，会将打印机生产基地选址在

此。与此同时，中国大陆已对废弃电子

产品的进口进行了控制，因此有些墨

盒、硒鼓的再生工厂也会选择到东南

亚的一些国家里。自2009年起，国内

就有打印耗材的巨头企业，着手在这

些国家开始投资合作，本地化经营。

INKFORLESS,Inktipid,ILC等是本地比

较著名的喷墨行业企业。

而随着个人消费、身份地位以及

经济能力的不断提升，菲律宾的喷墨打

印、数码影像市场也开始步入成熟化发

展阶段。中国企业应建立一种能够适应

菲律宾市场的交易条款和产品价格体

系，菲律宾厂商希望获得更大的弹性空

间。因为地域的关系，他们大多不希望

代理中国产品品牌，希望做OEM产品，

这样希望中国的供应商对他们的供货协

议进行保密，以免竞争厂家也找到他们

的供应商。这样看来，他们的市场的确

竞争激烈。

越南人口8700万。越南的喷墨打印

刚开始从南宁的边境城市凭祥市过关，

经过一段时间的发展，他们也知道找到

真正的耗材生产基地，规模大的经销商

与工厂联系，规模小的经销商也开始直

接到广州、深圳的电子市场来寻找货物

的源头。虽然，每个国家的整体购买力

不尽相同，但是，仍然存在着不同层面

的用户群体，廉价的墨水当然受欢迎，

但是仍然会有很多用户选择高质量的墨

水。东南亚国家的客户时常光临广

运作经营。他们对于产品的严格把关，

对于代理商的双赢战策，对于终端客户

的售后服务，体现了有效经营，也使公

司快速发展起来。

2.对于善打“价格战”的公司要认

真抵制，一方面是通过行业协会的沟

通，对他们经营中的困难实施帮助，另

一方面打击扰乱市场行为的公司，对其

行为，产品、生产车间进行曝光。

3.建立行业的标准，规范行业的产

品品质，使民族耗材产业得到真正意义

上的发展。

竞争是为了发展，竞争和合作是

双刃箭。没有双羸的竞争，就是你死我

活，没有竞争的合作，事业就停滞不

前，事物总是在对立统一才能前进。行

业的发展，也是一朵花不算春，只有万

紫千红才是春。

耗材经营在中国已走过了20年的

历程，它的功劳不可低估，它的问题也

是发展的瓶颈。让“价格战”、“同行

是冤家”变为行业的朋友、伙伴，让竞

争观念、合作观念作为市场经济的左膀

右臂，规划市场经济的前进轨迹。国家

“十二五”战略规划中，节能环保作为

突出发展的项目，列为重点。作为快速

前进的耗材产业，在国家宏观战略指导

下，共同遵守行业的法则，为中国的耗

材产业真正的前进，献出一份力量。

通用耗材行业应拒绝“同室操戈” 续

浅析东南亚喷墨打印市场辽宁精化科技有限公司王相军

An Analysis of the Inkjet Market in Southeast Asia


RECHARGEasiaSHOW TIME / 展会热点


东的生产企业，因此地域优势得天独

厚。每年都会在南宁举办中国-东盟博

览会，也是地利人和啊。

印度尼西亚人口2.38亿。再生业很

发达，有的厂家甚至比中国起步还要

早。诸如从事canon，hp等墨盒的Refill

市场也是很大的，网络遍布各个地区，

印尼的喷墨市场空间巨大。

注墨站的形式加盟店也是很流行

的。比如Veneta的加盟商很多，这点跟

国内各自经营，独立为营的方式有所不

同，这种经验理念当初经过很多厂家验

证大都没有成功，可能这跟国内市场渠

道明晰，各地方诸侯独立自主精神有关

吧。

连供市场竞争激烈而又不乏大胆创

新。在2010年的Recharge东南亚展会

上，有家公司竟然将饮水机那么大的桶

子来改造HP喷墨打印机的连供，真有

创意。

印尼市场临近中国，与广东地区

货物运输与信息沟通比较畅通，因此市

场竞争十分激烈，墨水价格也是压的很

低，特别是连续供墨产品竞争的好像比

中国的更激烈，除了本地有了墨水工厂

MIT，国内的连供套件厂也在当地设立

工厂，进行本地化经营。

去年展会去当地参观几个电脑市

场。一个电脑市场比较新，布局比较靓

丽，是经销原厂的耗材，仅仅看到韩国

品牌的一家兼容墨盒，没有其他兼容耗

材产品。另一个电脑市场比较早，比较

陈旧，但是人气比较旺，了解了一下，

才知道市场竞争是如此激烈。不像国

内，可以将经销组装好的整套连供给经

销商进行销售，而这里竟然是摆着经销

的是连供空套件，客户来了后，根据客

户要求进行现场组装销售，并且价格很

低，基本上与国内的价格相当，这才想

到为什么之前那个厂家诉说市场是如何

竞争激烈。

原厂最近也是在印尼大放异彩，

Epson自去年推出首台4色墨仓式连供

机型L100,L200后，又于今年6月推出

L800 6色照片级的墨仓式连供机型。

可以看的出，Epson也来分连供市场的

盛宴了。

印尼有很多美丽的旅游胜地，为照

片映像输出提供了很大的市场。

劳动力成本低，为兼容耗材业提供

了一条发展的新思路。据说，已经有国

内的工厂在印尼设立墨水工厂、墨盒及

连供套件装配工厂，降低了劳动成本，

实现了本地化经营。

东南亚是世界上人口比较稠密的地

区之一。东南亚也是世界上外籍华人和

华侨最集中的地区之一。今天的东南亚

是当今世界经济发展最有活力和潜力的

地区之一。中国又是全球兼容喷墨耗材

的生产基地，近水楼台先得月。东南亚

的喷墨打印市场，竞争激烈而又充满机

遇。

浅析东南亚喷墨打印市场续




RechargExpo Southeast Asia 2011: Your Recipe for Your Success

没错！中东-东南亚办公耗材展将再次于2011年9月14

日-16日在印度尼西亚首都雅加达举行。今年的展会搬到了

雅加达最为繁荣市中心所在的在雅加达国际活动和展览中心

（“JITEC”）举行。 JITEC是一个全新的场地，是雅加达人

口最为密集的所在，毗邻雅加达最大的电脑办公产品集散中

心”电脑城”，便于更多的参与者在当地搜索自己企业和打

印耗材产品的未来合作伙伴。

2011年中东-东南亚办公耗材展之所以再次选择在印度

尼西亚举办不仅是为了顺应广大展商和观众的需求，更是因

为印度尼西亚市场独特的魅力所在，正如事实上那样：印度

尼西亚，拥有2.37亿人居住，是地球上第四大人口最多的国

家。国内生产总值超700亿美元，并随着其经济的发展，其

许多尚未开发的业务业务增长潜力是十分惊人的。这样的人

口基数，加上其经济的快速增长，已为您的企业设置了巨大

的市场购买潜力的基础。相对于中东-东南亚其他地区的市

场，以及已经受到了无数的市场营销专家深入研究开发的中

国和印度市场而言，印度尼西亚的市场，目前还没有得到太

多的曝光和公布，没有引起市场追逐者足够的认识。然而正

因为如此，它将提供给所有最早进入该市场领域进行开发的

人们，一个远远快于人们所期望的利润增长速度。您公司的

未来就在这里，不要忽视这样一个新兴的经济中心和即将到

来的优渥商机！

印度尼西亚——新经济体里的一颗耀眼的明星！

据世界银行的一份报告称：“2011年全球经济发展的视

野正呈现出多极化，新的全球经济体系正在形成”，“世界

经济正处于一个具有转折意义的变化之中。这种转变的最明

显的成果之一，是几个充满活力的新兴市场国家正上升成为

未来全球经济的掌舵人。包括巴西，中国，印度，印度尼西

亚和俄罗斯联邦在内的新兴经济体，到2025年很有可能将是

全球经济增长的主要贡献者，由于他们努力追求经济增长的

机会，国外和国内经济环境的改进以及相关政策鼓励，会使

得在新兴市场的公司在全球的商业合作和跨国投资活动中发

挥的作用越来越突出”

“新兴经济体的快速崛起，将带动经济增长的中心改

变，未来的经济中心将是一种平衡的分布在发达国家和发展

中国家的经济体，它意味着一个真正的多极世界的转变”。

世界银行的首席经济学家林毅夫说。

印尼工商会（KADIN）预测印尼国民经济在2011年增长

率为7％，高于政府的6 %-6.5％的预期。此外，“雅加达

邮报”最近报道了以下内容：“事实证明，在过去几年，即

使是在全球金融动荡的2008年，印尼也是全球经济领域为数

不多的保持持续正增长的国家。是因为印尼与国内生产总值

的积极增长相结合，改善了投资环境，通过稳定的宏观经济

政策和国内政治稳定，使得印尼成为对外国投资者非常有吸

引力的投资目的地。印度尼西亚的国内生产总值约7000亿美

元，也是东南亚最大的经济体，在区域经济合作方面扮演了

积极的作用，如东盟，东盟10 +3，东盟地区论坛，东亚峰会

和亚太经合组织等区域经济合作框架。更优异的是，印尼现

在被吸纳为20国集团的成员之一，已成为国际经济合作的首

要经济主体之一。这是印度尼西亚的经济实力上升，赢得广

泛国际认可的明确证据。“

在印尼的华商经济

大批中国商人和商人家庭定居在印度尼西亚的历史可以

追溯到很久以前，早于荷兰人在17世纪初到达。在2000年的

人口普查，据估计，在印尼的华裔人数总计超过240万。随着

中国在世界经济中的经济崛起，两国之间的交流和贸易活动

有了进一步的发展。印尼和中国在2010年签署了“战略伙伴

关系联合宣言”和行动计划，促进双方在经济、政治和社会

文化等领域的双边合作。

近年来，印尼调整了对华经济的结构和合作模式。双方

在进出口领域的合作日益增多，在工业，制造业特别是新型

IT办公产业的交流与合作也日益加强。在印度尼西亚首都雅

加达最大的电脑城里，随处可以见到中国制造的产品。而许

多针对印尼市场的耗材出口企业在印尼当地的出口份额也是

随着印尼经济增长而不断攀升。

现在，中国成为印尼最大的贸易伙伴，而印尼则是中

国的最大的出口目的地之一。去年，双边贸易额为42.7亿美

元，比去年同期（28.3亿美元）增长一个更大的空间。此

外，双方还达成到2015年达到80亿美元贸易额的贸易目标。

中国国务院总理温家宝最近访问印尼时，双方领导人强调

了，促进互利合作双赢的重要性，希望能够进一步巩固双边

关系。

2011年中东-东南亚办公耗材展，您的成功秘方

一个成功的市场战略就像是一个很好的配方：选择正确

的成分，再把它们通过正确的比例混合，然后等待结果的产

生，获得最完美的收效。2011年中东-东南亚办公耗材展就

是我们为您调配的成功进军东南亚市场的“良方”。通过这

个平台，您能与印尼当地的许多企业达成合作，为您成功进

入印度尼西亚市场寻找到一个强大优秀的合作伙伴。我们的

目标是RechargExpo广泛推广使用正确的营销媒介和工具。

促销广告已战略性地放置在以下主要媒体在印度尼西亚：信

息的Linux，PC媒体和PC轻度。此外，不断努力吸引与会

者，并通过短信，电子邮件群发和社会媒体工具带来的知名

度和认知度，以RechargExpo。

因此，您需要参与并亲身体验一下！您需要慎重为您公

司的未来发展寻求机会！您需要保持您在这一新兴焦点上的

机会，而不是把精力投入在那些已经被挖掘殆尽，潜力无多

的区域！正如中国有句话所说：敢于做第一个吃螃蟹的人！

2011年中东-东南亚办公耗材展是您事业成功的秘诀




“印度尼西亚拥有至少5.5亿的IT市场份额,但是仅有5%的渗透率，这意味着未来该市场还有很大的发掘潜力”

-印度尼西亚电脑公会

“去年，戴尔在整个东南亚地区的销售增长达到了33%，而增长最快的拉动来自印度尼西亚”

-戴尔公司

中东-东南亚办公耗材展览为您开拓东南亚新兴市场铺平道路！

MIT公司CEO，Ivan说先生说: “许多华商担心在我们国家会有安全问题，其实这种担心是完全没必要的，我

们对外国商人是非常友好的，因为建立一个安定友好的环境是任何国家经济发展的一个重要保障。”

亚洲再生业杂志出版人，Sunny女士说: “众所周知，印尼市场潜力巨大，商机无限。前段时间，世界银行专

家小组就关于印尼未来经济的讨论，它是未来10年世界新兴的经济国家之一，这也是为什么这次展会要选在印尼

雅加达的主要原因。”

PT Kharisma Pelita Abadi公司的, Elang Owen先生表示: “我非常高兴的听到本次展会将在雅加达举办。印尼是

该地区最大最有潜力的市场，展会在这里举办将是非常有意义的。我公司可以在当地直接从本届展会的参展商当

中找到我需要的供货商而不需要远涉外地。我将非常期待寻找到包括墨粉和打印机配件等产品的合作伙伴。”

亚洲再生业杂志亚洲运营总监，Eric 先生说：中国展商去印尼参展将享受50%的政府补贴，这样对国内企业

来说无疑是一个很好的机会，可以减少参展的投入成本，使参展收益最大化。

PT Herlyk Citra Prima公司的, Ade Herlandie先生说: “中东-东南亚办公耗材展将极大的推动印度尼西亚国内

市场发展，我们再无需旅行海外去寻找好的产品和供应商！”

亚洲区销售经理，Jack 先生说：根据印尼官方网站介绍，有61个国家去印尼可享受落地签证，中国也在这范

围内，只要有护照就可以去印尼，为你节约了申请签证的漫长时间。

MIT公司Manager，Budi先生说: 今年亚洲再生业加大了印尼当地的宣传力度，与Info Linux, PC Media, PC

Mild等很多当地媒体上做了推广，相信今年的印尼展会肯定人气很高！

会务部经理，Teo先生说：这次我们自己开始组团去印尼，这样更加有利于大陆的展商去印尼参展，顺便到

著名的巴厘岛旅游。

展会范围:

数码打印和影像产品,喷墨打印产品,墨粉,墨水，芯片，连供系统，成像卡盒组件，再生产品和办公耗材后市场产品以及设备，打印纸和

相纸，复印及以及复合一体机产品等等。

2011年中东-东南亚办公耗材展获得业界积极推荐Everyone Comments on RechargExpo in Indonesia




RechargExpo Southeast Asia 2011 Exhibitor List & Information

1. Tianjin Zhonghuan TCOA Electronics Co., Ltd天津市中环天佳电子有限公司D012www.tjcopyco.com.cn

2. Turbo Industrial Co., Ltd.金德宝实业有限公司B074www.china-turbo.com

3. Zhuhai Dejian Co., Ltd. 珠海德健计算机外部设备有限公司B001www.dj-coil.com

4. Xiamen O-Atronic Computer Material Co., Ltd.厦门文仪电脑材料有限公司B002www.xmoat.com

6. Zhuhai Clear Technology CO., LTD.珠海市可益尔科技有限公司B010www.clearcn.com

7. ABColor Digital, Science and echnology Co., Ltd珠海奥贝卡乐数码有限公司D013Awww.abcolor.org

8. AFealty Technologies Co., Limited觉夫科技有限公司D008www.afealty.com

9. Wuhan Zongxiang Imaging Co., Ltd武汉宗祥显影材料有限公司B047www.zongxiang.cn

10. Tianxiang Modern Office Appliance Co., Ltd天翔现代办公用品有限公司B051www.skyflying.com.cn

11. Nanjing GV Co., Ltd.南京金思维办公用品有限公司B026www.inkandmaster.com

12. Tenka Nylon Fabic for Printer Ribbon杭州天科打印技术有限公司B056www.tenka.com.cn

13. Wuhan Pointrole Information Technology CO., Ltd.武汉宝特龙信息科技有限公司B054www.pointrole.cn

14. Dongguan Exploiter Office Supplies Co., Ltd.东莞市开拓者办公用品有限公司B050www.dgtianren.com

15. Advanced Computer Technology Co., Ltd.深圳市安信达科技有限公司A016www.act100.com

16. Jettrue Media Digital Image Material Co., Ltd.真善美数码影像材料有限公司 D005www.photopaperchina.com

17. Guangzhou Zhono Electronic Technology Co.,LTD.广州众诺电子科技有限公司B060www.zhono.com.cn

18. Jiashan Xianfeng Office Equipment Co.,Ltd.嘉善先锋办公设备有限公司B039Awww.cnxf.com.cn

19. Instant Print SolutionsInstant Print Solutions（马来西亚）B051www.instantprintsolutions.com

20．SuQian FeiDa Digital Paper Co., LTD.宿迁飞达电子纸业有限公司B044www.sqfdsm.cn

21. Static Control Components, Inc 史丹迪贸易有限公司D011www.scc-inc.com

22. Guangzhou Jinghui Office Equipment Co.,LTD.广州精惠办公设备有限公司B050Awww.jhhp666.com

23. PT.Dragon Computer & CommunicationPT.Dragon Computer & Communication（印尼）B003www.dragon.co.id

25. Classic Digital Photo Materials Wuxi Co.,Ltd.克莱斯科数码影像材料无锡有限公司B035www.wuxibl.cn

27. Shunde Tokol Industrial Co.,Ltd.东方鸿基实业有限公司D002www.tokol.cn

2011年中东-东南亚国际办公耗材展览会部分展商名单




29. Nanchang Printer Color Technology Co., LtD 南昌印彩电子科技有限公司A009www.printercolorltd.com

30. PT.Malindo Imaging Technologies (MIT)PT.Malindo Imaging Technologies(MIT)印尼D014

www.malindoimaging.com31. UniNet Imaging Inc.UniNet(美国）C002www.uninetimaging.com

32. Zhuhai Mingjia Electronics Co.,LTD.珠海明佳电子有限公司D003www.zh-mingjia.com

34. Ebest Industry & Business Inc.珠海市易得美工贸有限公司B053www.china-ebest.com

35. Xinshi International Holdings Co., Ltd信实国际控股有限公司D010www.xinshi-hk.com

36. GuangZhou Pengyang Office Consumables Co.,Ltd.广州鹏杨办公耗材有限公司A006www.jf-toner.cn

37. JiaXing Yazhong Ribbon Co.,Ltd.嘉兴亚中色带有限公司D013www.klidar.com

38. Hangzhou Huifeng Technology Co.,Ltd.杭州慧峰科技有限公司C001www.hf800.com.cn

39. Jinjiang Yindeli Office Consumables Trading Co.,Ltd.晋江印得利办公耗材贸易有限公司B085www.ydloa.com

40. ECASPER ELECTRONIC HK CO., LtdECASPER ELECTRONIC HK CO., Ltd (HK)B058www.ecasper-electronic.com

41. Zhuhai Xianglong Supply Co.,Ltd珠海翔龙办公设备有限公司D001www.zhxianglong.com

42. Nanjing Oracle Digital Technology Co., Ltd南京甲骨文科技有限公司B046www.world-pp.com

43. Aftermarket Hongkong Co,.LtdAftermarket Hongkong Co,.Ltd（韩国）B005www.aftermarket.co.kr

44. Beijing Century Photo Paper Co.,Ltd.北京世纪相纸A001

45. Alphachem Co.,Ltd.Alphachem Co.,Ltd.(韩国)B069www.inkmate.co.kr

46. Hubei TianChuang Technology and Trading Co., Ltd.湖北天创科贸有限公司A007

47. Mega Laser (Singapore) PTE. Ltd.Mega Laser (Singapore) PTE. Ltd.A004 & A005www.megalasers.com

48. GPI上福全球科技股份有限公司B083www.gpi.com.tw

49. EastwellEastwell（韩国）B062www.eastwell.com.tw

50. Guangzhou Yicheng Electronic Technology Co.,Ltd .广州易承电子科技有限公司B055www.yctoner.com/en

51. Shanghai Huatai Computer Consumable Co.,Ltd.上海华太电脑耗材有限公司B029www.vivicolor.com.cn

52. Printpack MagazinePrintpack Magazine(Indonesia local Media)B086

ThisisapartiallistofExhibitors.Formoreinformation,

pleasevisit:www.rechargeasia.com

仅为部分展商信息展示，更多详情请访问我们网站了解：





2011年中东-东南亚办公耗材展开展组团服务活动Organized Group Tour to Southeast Asia Show

为更好的服务广大展商，丰富并方便展商的参展行程，我

们特针对本届2011年中东-东南亚办公耗材展开展组团参展服

务工作。我们将委托专业的旅行社为广大展商和观众设计最为

合理和丰富多彩的组团行程，充分让您体验到印度尼西亚别样

的东南亚民俗风情，使您对印尼当地市场环境以及经济人文环

境有更为深刻的理解和感受。现将相关服务事项告知如下：

国际商展服务合同（参展团）

展会名称及编号： RechargExpo Southeast Asia（印尼雅

加达） CTSW201100912ZL

客户名称：

客户地址：

法人代表：

联系人：

电话/手机：

传真：

电子邮件：

参团人数：

参团条款及风险处理：

1.如果参展客户中途退团或因参团人员被拒签而被迫取消

参团，服务方将本着尽量减少客户损失的原则为客户妥善处

理，协助客户取消有关安排。但对于已经安排并无法取消的项

目，其产生的相应费用由客户承担；

2.参展客户需向服务方提供签证的必要资料；

3.因汇率、燃油、政治等不可抗力因素导致的价格变动，

以最终确认之价格及行程为准；

4.因不可抗力因素或非服务方责任导致的各种原因而不能

履行出团计划，服务方应及时通知客户，并将客户已交费用退

回，但不承担其它赔偿责任；

5.如客户未能在付款条约期内付款，服务方有权中止服

务；

6.服务方需就其服务项目及标准向客户提供全面介绍及详

细说明；

7.服务方需全面协助客户取得印尼签证；

8.签订本合同即代表同意附件中行程及费用明细。

Ⅲ、付款条约

1 、参展客户向服务方支付：参展团 _ _ _ 人费用

RMB_________元；

2、付款条约：于本合同签订之日起3天内支付人民币5000

元/人作为机票及酒店预订和签证费用，如中途退团或被拒签，

签证费及已发生费用（机票及酒店订金）共人民币2000元/人不

予退还，团款余额在机票出票前付齐。

客户授权代表签名及盖章：

服务方授权代表签名及盖章：

附行程及费用明细

团号 CTSW20110912ZL

线路出发城市参团价格备注

A线：纯参展6天4晚

B线：旅游8天7晚

A单房差：RMB 1800元/人

B单房差：RMB 2800元/人香港

A线18个名额

B线15个名额 A线：RMB 7900元/人

B线：RMB 11800元/人

名额有限，将按照报名及付订金顺序安排参团，请尽快报

名。

报价包括：

1. 展会期间，我司每天为每位客人提供1瓶纯净水；每个

参团客人提供一个转换插头；

2. 10人以上团队全程派出专业工作人员，协助解决参展

过程中出现的问题；并在出团前派发详细实用的出团手册，解

决参展客人的后顾之忧；

3. 国际旅游保险、签证费用（不包含邀请函费用，不含

公证费用）、国际往返机票；

4. 因国外酒店不提供洗漱用品，我司将特别赠送旅行用

品一套，包含牙刷、牙膏、拖鞋等；




5. 全程使用豪华空调旅游巴士，

正常工作时间10小时，包括用膳和参观

时间。参展期间只限于酒店和展馆之间

的接送；

6. 行程中注明的四星级酒店(双

人间，独立卫生间，电视，电话以及早

餐)；

7. 中式午餐和晚餐。遇到用餐时

间无中餐馆，将安排西式快餐。展会期

间中餐送中式盒饭到展馆；

8. 进城，高速公路，停车场以及

机场接送费；

报价不包括:

9. 境内(中国) 地面服务费，行李

物品的保管，运输及超重费；

10. 行程表上注明的自费项目及计

划外行程费用，个人消费；

11. 自由活动期间的餐费，转机时

的餐费；

12. 因交通堵塞，罢工，大风，大

雾，航班取消或更改时间等人力不可抗

拒的原因所导致的额外费用；

13. A线全程单房差RMB1800元/

人，B线全程单房差RMB2800元/人（要

求住单房的才需要补此费用）。

备注：

14. 个人物品自行保管，贵重物品

自身携带，恕本公司工作人员无保管物

品的义务。建议客人出发前购齐相关责

任保险；

15. 酒店和机票比较紧张，名额有

限，将按照报名及付订金顺序安排参团

(满名额后报名的价格将有所变动)，请尽

快报名。

16. B线行程如果最终人数不足10

人，将取消B线，客人转到A线行程。

附参团人员名单（请仔细填好各

项信息，若暂无护照，请提供身份证号

码）

公司名称／姓名／姓拼音／名拼音

／性别／出生日期／护照号码／有效期

若有任何疑问，请联系我公司工作

人员：李小山先生刘嘉红小姐

座机：020-87359331，87359368

手机：13922770780

Msn：[email protected]

Email：[email protected]

RechargExpo Southeast Asia（雅

加达）参展团行程

第1天

9月12日香港-雅加达

客人可在广州指定地点集中，也可

以自行前往香港机场。A线下午14点，B

线下午12：30香港国际机场集中，乘坐

国际航班前往雅加达，导游接机送往酒

店休息

参考航班A线：CX797 HKGCGK

1905 2245

参考航班B线：GA863 HKGCGK

1655 2055

雅加达四星酒店

第2天

9月13日雅加达

早上酒店内自助早餐后集中乘车

前往会展中心布展，午餐后参观缩影公

园，晚餐后回酒店休息。

早中晚雅加达四星酒店

第3天

9月14日雅加达

早上酒店内自助早餐后集中乘车前

往会展中心参展，午餐在展馆内（饭盒+

水果），晚餐后回酒店。


第4天

9月15日雅加达



水果），晚餐后回酒店。


第5天

9月16日雅加达-香港



水果），晚餐后送机场飞回。B线客人送

回酒店休息。

参考航班 A 线： C X 7 9 8 1 7 S E P

CGKHKG 0005 0550

早中晚飞机上

（雅加达四星酒店）

第6天

9月17日雅加达-巴厘岛

乌布之旅-海神庙

前往独特的蜡染村，接下来参观巴

厘岛的文化艺术中心—【乌布】，巴厘

岛最具代表性的地标建筑【海神庙】

参考航班B线：GA404 CGKDPS

0950 1235

早中晚 BALI BEACH

第7天

9月18日巴厘岛

早餐后，前往海滨戏水胜地南湾海

滩，乘坐玻璃底船往海龟岛，途中可参

观老百姓的海龟养殖场，还有你也可以

与大蝙蝠、大嘴鸟、大蟒蛇、大蜥蜴等

一起拍照娱乐（行程约40分钟）。自费

编织黑人辫子，玩玩水上摩托车、香蕉

船、拖曳伞、潜水等水上活动（行程约2

小时）。午餐后参加巴厘岛咖啡巡礼，

让大家品尝一下原味冰咖啡或者热咖啡

（行程约50分钟）。晚餐在金巴兰海滩,

在烛光和海风的吹拂下用巴厘岛当地特

色的海鲜烧烤餐（行程约2小时）。

早中晚 BALI BEACH

第8天

9月19日巴厘岛-香港

酒店早餐后送机场乘坐国际航班返

回香港。

参考航班B线： GA856 DPSHKG

1000 1445

***因具体航班、天气等因素，组团

社保留对以上行程更改的权利！

Note:If you have any question about the remanufacturing technology or if you have other puzzles you need to solve, you may contact Recharge Asia Magazine for more help. We also welcome you to share your experience and remanufacturing tips.

如果您有任何关于再生方面的技术问题,您可以联系我们，获得帮助。我们也将非常高兴的与您一起分享您关于打印耗材再生方面的经验和心得。

Email: [email protected]




巴厘岛是世界上最为著名的旅游

胜地之一， Travel & Leisure杂志评选

的 2010年最佳岛屿。在这里你可以享

受到多种的水上休闲活动（如潜水，跳

水，皮划艇），冒险运动（远足，登山

和徒步旅行）以及参观具有当地特色的

文化艺术景点（如庙会，舞蹈表演和婚

礼）。

Mahagiri Villa Sanur宾馆毗邻传说

中诗情画意的银色沙滩，距离巴厘岛

Ngurah Rai国际机场仅25分钟车程，拥

有17个独立的别墅建筑群，最好的融合

了现代化豪华生活与巴厘岛传统风格，

而别墅内的美轮美奂的花园通路和甬道

则让你真正的体验到巴厘岛的乡村氛

围。

一等奖：奖黑莓8520 Gemini手机一部

二等奖：奖佳能PIXMA iP2770打印机一台

特别奖：20套高品质打印相纸产品（奖品由南京 Oracle Digital Technology 有限公司赞助，展位号： #B046，网址：www.world-pp.com）

印尼办公耗材展会抽奖活动的规则

参加抽奖人员不需要购买商品。

抽奖活动在2011年9月14号上午十

点印尼耗材展开展后开始，于2011年9

月16号中午12点结束。

1．抽奖人员资格：只有参加印尼

耗材展会的人员才可以参加抽奖活动，

展会在印尼首都雅加达的JITEC举行，

展馆位于Mangga Dua Square 8th Fl.,

Jl.Gunung Sahari Raya No.1, Jakarta,

Jawa Barat 14420, INDONESIA，只有

年满18周岁的参展人员才可以参加抽

奖活动，展会期间的雇佣人员，主办方

的工作人员和主办单位的附属单位的工

作人员以及这些人员的直系亲属，室友

等与之关系密切人员不能参加抽奖活

动，获奖者必须是登过记的还必须就在

现场。参加抽奖活动人员不能因为任何

关于奖品的或因为参加抽奖活动造成的

直接或间接的伤害而追究赞助商和他们

的附属企业，以及他们的工作人员的责

任。参加了这个抽奖活动就表明你同意

这些主办方制定的规则，但是一些违背

当地法律的活动都是不被允许的。

2．奖品设置：设置了3个分开的

抽奖地点，一共准备了24件物品作为展

会期间中奖发放的奖品，每个抽奖地点

在中午12点开始抽奖，奖品包括3天的

巴厘岛旅游，2晚上的酒店住宿加上雅

加达到巴厘岛的来回机票，1部黑莓手

机，2台佳能打印机，20包高品质的相

纸。亚洲再生业保留终止活动和改变奖

品的样品的权利。

3．怎样参加抽奖：每个人只能参

加一次抽奖活动。展会期间对每次的抽

奖必须进行登记。连续登记进行抽奖是

不被允许的，任何人通过任何方法多次

登记抽奖是不被允许的，我们会取消得

奖人的获奖资格如果我们查出他多次进

行抽奖。登记信息不完整，不清楚，作

假会被取消抽奖资格。参加了抽奖活动

就表明抽奖者确认登记的信息真实有

效，赞助商有权使用这些信息。

4．抽取奖品：抽奖活动于展会期

间每天的中午12点开始。得奖者是被随

机抽取的。

5．颁奖表彰：获奖人必须自己亲

自领取奖品，每个获奖人只能领取一件

奖品，获奖者在领取奖品之前个人信息

必须得到核实和赞助商的同意，没有获

奖奖品的替换物，不能要求把奖品换成

等价值的现金，赞助商有奖品更换和分

配的权利，如果规定的奖品因为各种原

因没有办法提供了，赞助商可以把奖品

更换成等价值的或高于现有奖品价值的

其他奖品。所有的奖品没有任何已表达

的或暗示的描述介绍，除了生产厂商的

保证书我们不对奖品提供任何形式的保

障。可能的获奖者需要提供给赞助商被

确认领奖资格的证明，需要提供至少一

张照片证明自己被抽到成为获奖者，还

需要提供一些个人信息去填写一张税务

表格，如果获奖者提供的个人的信息被

证明不正确或者可能的获奖者当时不在

现场或者登记的信息不清楚或者没有当

时声明自己得奖或者可能的获奖者没有

遵守主办方制定的抽奖规则，那么他将

会丧失得奖资格，奖品将会颁给第二轮

遵守抽奖规则的获奖者，如果在第二轮

抽奖过后没有符合条件的获奖者，那么

抽奖活动将会继续直到产生一个符合条

件的获奖者。获奖者必须同意赞助商在

任何形式的媒体上报道获奖信息，再不

违反法律的前提下赞助者在报道中可以

包含获奖者的姓名，照片，国籍但不需

要付给获奖者额外的补偿也不需要提前

通知获奖者，对于抽奖活动中赞助商做

出席2011年中东-东南亚办公耗材展赢取惊喜大奖

特等奖：3天2夜的巴厘岛旅行套餐（包含雅加达直飞巴厘岛的往返机票以及Mahagiri Villa Sanur宾馆的2晚住宿费用）

Attend RechargExpo 2011 for a Chance to Win One of These Fabulous Prizes!




的一些决定都具有约束力和最终性。

6．剥夺资格：赞助商不对因为人

为的，机械的，电子的造成观众登记信

息不准确，不完整负责。参加抽奖者被

发现篡改登记信息或辱骂诋毁抽奖的会

被取消抽奖资格。赞助商没有成功执行

的抽奖规则中应不包括获奖者自动放弃

奖品。因为骗局，安全和一些技术上的

问题阻碍了抽奖活动，赞助商有终止，

取消，暂停抽奖活动或修改抽奖活动的

权利。在上述情况下赞助商有权利在突

发状况发生前的登记者中随机抽取合适

的获奖者，颁发的奖品不会超过规则2

中的奖品数量。

七月的夏日，流金似火，激情飞扬。

7月26日上午9时30分，中日合营企业宝红科技（武汉）

有限公司在美丽的汉水之滨----武汉市黄金口工业园区举行

了彩色墨粉生产基地开工奠基仪式。

该工程项目是武汉市政府、武汉宝特龙科技有限公司与

世界500强企业日本丸红株式会社联合打造、共同组建的。第

一期项目投资为1.9亿元，占地面积25800平米，建设华中地

区最大的彩色墨粉生产线。

仪式由武汉市汉阳区常务副区长李艳明主持。

宝红科技（武汉）有限公司董事长汪林安代表宝红公司

致词。他说：首先，感谢武汉市委、市政府、汉阳区委、区

政府的大力支持，感谢社会各界的鼎力援助。宝特龙公司与

世界500强企业日本丸红株式会社联手，打造华中地区最大的

彩色墨粉生产线，它标志着我国彩色墨粉将逐步摆脱长期依

赖进口的局面。将开创华中地区彩色墨粉生产的新篇章。我

们将在各级政府的正确领导下，加快工程建设，在保质保量

的基础上，让工程早日投入生产。为“十二五”计划做出贡

献。

武汉市汉阳区区长涂山峰在开工奠基仪式上发表重要

讲话。他说：宝红科技（武汉）有限公司的彩色墨粉生产项

目，是武汉市政府重点招商引资项目之一，是武汉市和汉阳

区重点支持项目。项目不仅引进世界500强企业日本丸红株式

会社，同时也引进国外先进技术和设备，生产适用于各品牌

型号的彩色打印机、复印机、一体机的彩色墨粉。这个项目

的开工意味着我们将打破国外原装厂商的垄断，生产拥有自

主知识产权的产品，满足国内外彩粉市场的强大需求。该项

目前景可观，它将推动我国彩色墨粉行业的快速发展。

武汉市汉阳区委书记李诗伟宣布工程开工令。

庆典活动举行了隆重的奠基开工仪式。武汉市科技局局

长杨新年、汉阳区委书记李诗伟、汉阳区区长涂山峰、宝红

科技公司董事长汪林安，以及区人大、区政府等领导为工程

开工奠基。

最后，仪式在掌声、威武锣鼓声、礼炮声中圆满结束。

华中最大的彩色墨粉生产基地在武汉开工奠基

The Biggest Color Toners Production Base of Central China Began to Build in Wuhan


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MARKETING / 市场动态


2011年上半年，中国打印市场都发

生了哪些大事呢？又有哪些产品最受大

家关注呢？我们汇总如下:

产品类

1.富士施乐生产型数码打印系统上

市

2011年6月13日，富士施乐在北京

宣布推出2款彩色数码打印系统Color

550和Color 560。作为入门级生产型彩

色数码打印系统，2款新品进一步扩充

了富士施乐数码印刷产品线，为生产型

彩色数码印刷市场的发展注入了新动

力。

2.爱普生推出R2000专业照片打印

机

近日，爱普生（中国）推出了针对

影像与广告设计行业的A3+幅面专业照

片打印机Epson Stylus Photo R2000。

该打印机继承了上代机型Epson Stylus

Photo R1900超广色域、高精分辨率的

输出质量，并增加了很多时尚、易用的

设计元素。

3.世界首款3D打印比基尼泳衣

利用 3 D 打印技术制造飞机、模

型、小提琴等早已不是什么新鲜事，但

它应用于服装制造业却是头一次。世界

首款3D打印的比基尼泳衣日前问世。

4.明星扫描仪齐聚北京　

2011年6月10日，作为专业生产

扫描仪的厂商--中晶科技在北京召开

2011年新品发布会，本次发布会主题为

“创新科技共享卓越”，现场发布了

中晶科技的最新扫描仪产品与扫描仪技

术，除此之外，中晶科技还推出了4款

能帮助用户提高效率的软件，中晶科技

在发布会上与经销商、媒体等朋友共同

分享中晶在扫描仪领域的新技术、新产

品和新应用。

5. 联想2011多功能新品上市

联想作为国内多功能一体机市场

的开拓者和引领者，始终引领多功能产

品的发展方向！联想5款多功能一体机

新M7400/M7450F/M7600D/M7650DF/

M7650DNF全面上市，不仅从性能上全

面提升，更全面融入联想低碳设计及应

用，在睿智系列新品上全面增加双面功

能，为用户开启多功能双面时代，助力

用户打印成本更低！

6 . 爱普生专业存折证卡打印机

PLQ-30K上市

近日，爱普生全新推出专业存折、

证卡打印机PLQ-30K。这是继2005

年，爱普生推出存折、证卡打印机

PLQ-20K后的又一款力作。

7.首配双核CPU 三星新款彩色激打

上市

如今，不单单是台式电脑、笔记

本有双核，打印机也开始启用双核处理

器，三星专为用户提供激光打印产品，

推出一款面向中高端用户的全新双核彩

色激光打印机——CLP-775ND。作为

三星首款进入市场的双核打印机，能为

用户提供较大的打印量，而且有助于打

印速度的提升。

8. OKI发布5款新LED打印机

2011年5月24日，OKI日冲商业

（北京）有限公司（以下简称 O K I

公司）在北京发布了5款LED打印机

产品，包括 2 款 A 4 黑白 L E D 打印机

B411dn、B431dn，以及3款A4彩

色LED打印机C310dn、C330dn、

C530dn，这5款产品均定位于中小型工

作组商用办公，能为普通办公用户以及

金融、电信、制造、流通等行业用户提

供更多的选择，新品采用新一代LED打

印头，体积更加小巧，同时功能和性能

方面得到进一步加强，标配自动双面打

印功能和网络功能。

9.联想发布2011战略新品-- 光墨

彩色打印机　

2011年5月5日，联想在北京万豪

酒店举行了主题为《为你！为未来！》

的2011联想打印机策略暨新品发布会，

推出具有颠覆性意义新品--国内首款打

印速度达60PPM的光墨彩色打印机，同

时还发布了疾风、睿智双系列低碳打印

机新品，其中光墨打印机在打印速度上

不仅超越以前的产品，而且超越了市场

上的所有打印机产品，而激光打印设备

新品在性能上再次提升了一个档次。

10.兄弟（中国）发2011春季新品

2011年4月18日，兄弟（中国）

商业有限公司全新推出多款全新打

印产品，其中包括4款多功能喷墨一

体机（MFC-J220、MFC-J265W、

MFC-J410以及MFC-J615W）；2款

黑白激光打印机（HL-2240D和HL-

2250DN）和2款彩色激光打印机（HL-

4150CDN以及HL-4570CDW）；

还有2款多功能激光一体机（DCP-

9055CDN以及MFC9465CDN）。10款

新品发力中国市场。

11.三星WIFI新品发布

2011年4月6日，中国三星论坛在

上海世博中心会场隆重举行，三星电子

携旗下多款重量级产品隆重亮相，一场

以“Smarter life”为主题的视觉盛宴随

即拉开帷幕！

12. OKI发布A3幅面LED打印机新

品

2011年3月25日， OKI日冲商业

（北京）有限公司（以下简称OKI公

司）在北京正式推出了2款A3黑白LED

打印机新品B820dn和B840dn。OKI在3

月底这个新旧财年的交替期，首次在中

国市场发布A3黑白机产品，预示着OKI

在中国的LED系列产品线更加完善，中

国用户在选购时将面临更多的新选择机

会。

13.爱普生发布黑白喷墨打印新品

2011年2月22日，爱普生在金宝街

的北京丽晶酒店召开一场主题为“黑白

出击绿色未来” 黑白喷墨打印机新品发

布会。

技术类　　

1.智能集成技术: OKI窄行针打升级

近日，OKI宣布，旗下所有80列窄

行针式打印机产品全部通过了“智能

集成技术SoC（System on Chip）”

升级，升级后的新品为ML3200C、

ML2500C、ML5200F、ML5500F、

ML5500FS、ML7000F、ML7500F、

ML7700F等机型，同时发布了第一款

“SoC”化平台下的新品136列宽行通

用针式打印机ML8550CL。

2. 国产奔图打印机上市　

2011年上半年打印机市场大事件

Printer Market's Major Events in 2011


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2010年12月6日，赛纳科技在人民

大会堂发布具有自主知识产权的奔图激

光打印机，这是国产激光打印机的一个

重要里程碑。

其中一款型号P2000的机型，为了

证明奔图激光打印机的品质，安卓还是

WebOS？工程师除了进行简单拆解，

还介绍了惠普打印机新年看点:

北京时间2011年2月10日凌晨2点

整，收购了Palm公司的HP（惠普）在

美国旧金山召开了名为“Think Beyond

（超越想象）”的webOS大会，发布了

采用WebOS系统的智能终端手机和平

板电脑。

核心技术进步缓慢，激光打印技术

与喷墨打印技术几十年如一日，虽然不

断在改善，但是核心原理并未有太大突

破，就算是逐渐走红的LED打印机也是

激光打印技术的改良而已。

事件类

1.2011佳能上海EXPO展台初探

上海佳能博览（Canon EXPO）会

于2011年5月19日在上海国际会议中心

拉开帷幕，本届佳能博览会是继去年9

月-11月在美国纽约、法国巴黎、日本

东京博览会之后，在全球巡展中的最后

一站。本次佳能博览会以“无限感动，

博览佳能”为主题，展示了佳能在影

像、医疗、安防、环保、印刷等领域的

最新产品、解决方案以及未来技术、概

念性影像方案等，让参观的用户在现场

体验佳能为用户带来的“今天”和“明

天”。

2.受地震影响日本OKI半导体生产

厂停产

北京时间3月11日13:46，日本本

州岛附近海域发生强烈地震，并且引发

海啸，其中位于日本东北部地区的半导

体工厂受到巨大影响，其中OKI（日本

冲电气公司）影响最大，由于距地震中

心较近，冲电气公司宫城半导件厂的扩

散炉玻璃管发生了破裂，受到地震影响

目前已经停产。

2011年上半年打印机市场大事件续

上海安而雅公司与AFEX公司先后宣布退出影像耗材行业

Anery and AFEX Announce Departure from the Remanufacturing Industry

日前，上海安而雅环保科技有限公司曹伟基总经理向亚

洲再生业杂志透漏，将离任上海安而雅环保科技有限公司。

随着他的离任，上海安而雅环保科技有限公司将进行资产清

算，不再经营打印耗材产品业务。上海安而雅环保科技有限

公司是由安而雅（中国）集团有限公司（旗下拥有安而雅生

物科技公司，安而雅保健科技公司、安而雅房地产开发公司

等）投资的独立子公司，主要经营激光打印耗材产品以及配

件，自2008年进入打印耗材行业以来，以较高的起点和大规

模的市场宣传吸引了行业广泛的关注目光。据悉，公司的销

售平台网站日前也对外关闭。

无独有偶， A F E X （荣辉国际（香

港））有限公司母公司日前也被披露，已

经向香港证券交易所申请破产保护。据

悉，AFEX此举是由于广东珠海和深圳劳动

力成本的急速增加导致集团盈利迅速减少

了将近50%，截止2010年12月底，亏损累

计达到1.97亿港币。公司表示：“鉴于旗下

打印耗材子公司业务，短期内无法解决资

金周转问题，因此被迫宣布停止相关业务

流程”。AFEX是老牌影像耗材制造企业，

在世界影像耗材行业具有一定的知名度，

其产品涉及彩色，黑白激光打印机各个型

号，并先后获得多项行业大奖。企业曾获

得得ISO9001，ISO14001以及STMC等认

证。

其他最新进展，亚洲再生业杂志将持

续为您关注，敬请留意。


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2011年6月，联想的光墨打印机联

想RJ600N并没有带动其品牌关注度增

长，在佳能、爱普生和惠普的四面包围

下，联想面临的压力较大。互联网消费

调研中心ZDC根据喷墨打印机市场的关

注数据推出《2011年6月中国喷墨打印

机市场分析报告》。

主要趋势

●爱普生、佳能领先优势明显。

●品牌关注度变化频繁。

●爱普生六款产品上榜。

●前五名中有四款产品价格在500

元以下。

●中低端产品关注度小幅上涨。

●商用产品关注度依然较低。

●照片打印机关注度走高。

●产品幅面关注有所变动。

一、品牌关注比例分析

爱普生、佳能领先优势明显

2011年6月，中国喷墨打印机市场

品牌关注榜上四个品牌的竞争依然激

烈。爱普生和佳能的关注度高于其他品

2011年中国打印耗材市场迎来了新的发展契机。根据

IDC报告《中国打印耗材市场2010-2015年预测与分析》，

2010年中国打印耗材市场实际销售收入达到96.2亿元人民

币，喷墨耗材出货量同比小幅增长3.0%，激光耗材市场继

2009年的增长低迷之后，2010年同比增长为10.5%。

在稳定增长的打印机保有量和逐步恢复的整体经济带动

下，IDC依然看好打印耗材市场的未来发展，IDC预计喷墨和

激光耗材整体市场出货量将保持10.6%的五年复合增长率，

2015年销售收入将达到142.2亿元人民币。

IDC中国PC与外设产品市场研究部高级分析师霍原光认

为，经过经济危机后，喷墨打印耗材市场整体格局发生较大

变化；激光打印耗材市场则呈现相对复杂的市场格局，原装

耗材厂商和通用耗材厂商之间的竞争将随着政府采购的开放

而愈加激烈。并展现以下的特点：

喷墨市场照片打印渐成主流，连续供墨系统潜力巨大

喷墨打印机依旧保持其在文档打印上的应用，并伴随商

用喷墨打印机的推广获得进一步发展。墨水技术和输出速度

及品质的提升拉动了照片输出应用的需求，家用和专业市场

的划分也越来越细；由于照片打印大约比文本打印多耗20

倍的墨水，是照片打印成本中的最大支出，连续供墨系统以

其低廉的打印成本在图文输出领域有较深厚的用户基础。兼

容墨水质量的提高和连供稳定性的增强推动了连供系统的普

及，也成为照片打印市场有力的助推器。

激光打印耗材市场依托不断增长的保有量，2010-2015

年复合增长率达到17.5%

目前激光打印耗材（硒鼓，碳粉）成为为数不多的高增

长IT产品，未来五年激光打印机（单功能和多功能一体机）

市场保有量的年复合增长率以不低于10%的比例不断扩大，

其巨大的规模累积效应拉动了激光打印耗材市场在未来五年

保持17.5%的年复合增长率。

政府采购方式的改变为通用耗材厂商带来发展新机遇

中国目前已经成为全球最大的通用耗材生产基地，其内

销的规模也随着厂商的推广逐步扩大。通用厂商整体实力的

增强和通用耗材品质的提升，使得通用耗材市场更趋规范化

和规模化。尤为重要的是，在国家积极倡导的影响下，政府

采购的方式有了积极的转变，从2009年下半年开始，将过去

打印机及耗材的总包制转化为分包制，耗材产品可以单独立

项采购，为通用耗材带来了新的发展机遇。而其后通用耗材

在各级政府部门采购的中标情况已经显示出其对通用耗材市

场的发展具有深远的意义。

总的来说，2011年随着整体外设市场的稳定发展，打印

耗材市场迎来了更好的发展环境，原装品牌由于具有产品技

术上的垄断性和产品更新的主动权，在耗材市场依然是强势

主流；通用耗材在政府分包体系的推动下也获得了更广阔的

发展空间；假冒耗材在原装耗材厂商防伪技术的普及和联合

执法的打击下，受到了有效遏制展。

中国耗材市场出货量将保持10.6%增长率，整体打印耗材市场将同比增长11.2%

2011年6月中国喷墨打印机市场分析报告China Inkjet Market Research Report, June 2011

(图) 2011年6月中国喷墨打印机市场品牌关注比例分布

China Consumables Market Export Volume Remains at 10.6% Growth Rate


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2011年6月中国喷墨打印机市场分析报告续

牌，领先优势比较明显。联想的光墨打

印机RJ600N为其赢得了0.3%的关注份

额，虽然较小，但还仅仅是个开始。

品牌关注度变化频繁

上个月关注度小幅下降的爱普生和

佳能在本月均小幅上涨，均涨至40%左

右。而惠普的关注度则跌至20%，刚上

榜不就的联想关注份额有所下降，整体

看来，喷墨打印机市场品牌关注度变化

相对频繁。

(图) 2011年5-6月中国喷墨打印机市场主流品牌关注比例对比

二、产品关注比例分析

爱普生六款产品上榜


产品关注榜上，爱普生以六款产品上榜

的成绩领跑，佳能以三款产品上榜的成

绩紧随其后，惠普产品仅占一席，产品

关注榜前五名没有变化。从产品关注度

看来，佳能 iP1180和爱普生 R230关注

度相对较高，后几名的差距则不明显，

因此排名变动也稍显频繁。

前五名中有四款产品价格在500元

以下

观察2011年6月中国喷墨打印机市

场上榜产品参数可以看出，前五名中有

四款产品价格在500元以下。低端产品

的人气相对较旺。

(表) 2011年6月中国喷墨打印机市场最受用户关注的十款产品的重要参数

三、细分市场关注比例分析

88.9%的关注份额集中在“2000元

以内”的产品上


不同价格段产品中，88.9%的关注份额

集中在“2000元以内”的产品上，其中

“1000元以下”产品人气最旺，关注份

额高达47.2%。“2000元以上”产品关

注度则不足15%，相对较低。

(图) 2011年6月中国喷墨打印机市场不同价格段产品关注比例分布

中低端产品关注度小幅上涨

对比2011年5-6月中国喷墨打印机

市场主流价格段产品关注比例分布可以

看出，中低端产品关注度均有不同幅度

的上涨，整体看来，继续走高的可能性

较大。

商用产品关注度依然较低

2 0 1 1 年 6 月，不同类型的喷墨

打印机产品中，家用产品关注度高

达 4 3 . 5 % ，照片打印机关注度高达

30.5%，两者均领先于商用产品。对于

消费者来说，家用喷墨、商用激光的观

念仍然存在，商用喷墨产品关注度依然

较低。

(图) 2011年6月中国喷墨打印机市场不同类型产品关注比例分布

照片打印机关注度走高

对比不同类型产品关注度可以看

出，2011年6月，照片打印机关注度小

幅走高，增至30.5%。同时，家用打印

机关注度也上升了0.2个百分点，只有

商用产品关注度有所减少。

(图) 2011年5-6月中国喷墨打印机市场不同类型产品关注比例对比

产品幅面关注有所变动

2011年6月，中国喷墨打印机市场不

同打印幅面产品关注有所变动，A4幅面

产品关注度增至77.2%，而A3+幅面产品

关注度则小幅走低。整体看来，本月不

同幅面产品关注变动较之前相比较大，

A4幅面产品关注度有继续走高的趋势。

(图) 2011年6月中国喷墨打印机市场不同幅面产品关注比例对比

(图) 2011年6月中国喷墨打印机市场产品关注排名

(图) 2011年5-6月中国喷墨打印机市场主流价格段产品关注比例对比


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一、办公行业价格指数走势

办公行业价格指数小幅走低

2011年7月11日，连续走高的办公行业价格指数有明显

下降，降至105.43，与上周相比减少了4.31。经过了半年的

调整，多款产品的价格趋于稳定，因此未来办公行业价格指

数变化将趋缓。

(图) 办公行业价格指数走势(20110523-0711)

二、激光打印机行业价格指数走势

激光打印机行业价格指数变化趋缓

观察激光打印机行业价格指数可以看出，自6月20日以

来，其变化趋于平缓。然而新品的推出加上竞争对手的不断

活跃，注定要给这个市场掀起波澜。预计在经过一段平稳的

过度后，激光打印机行业价格指数将再度波动。

(图) 激光打印机行业价格指数走势(20110523-0711)

注：ZDC价格指数是反映中国IT市场价格波动趋势最有

影响的指数。该指数于2011年2月21日首次公开发布，基期

为2011年1月1日，基期指数定为100。

样本说明：本周办公行业价格指数走势分析共涉及了激

光打印机、喷墨打印机、多功能一体机、传真机、扫描仪、

复印机六条产品线，统计产品数量共为1639款。

2011年7月办公行业价格指数走势

Office Consumables Pricing Index Trends


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Inkjet Printer Usage Limitation in North China

北方使用普通喷墨打印机的局限北方的气候以干燥和冷为主要特

点，在这样的气候环境下，一般来说是

不太适宜使用普通喷墨打印机。所以即

使是在南方很畅销的喷墨打印机，在北

方地区也有可能造成滞销，这也是南北

方经销商窜货严重的主要原因。如果普

通的喷打在北方使用会出现怎样的情况

呢？

1．堵头比南方严重

笔者经常在打印机论坛看到这样的

抱怨：“各位在南方的大虾，你们的喷

墨打印机喷头会堵吗？俺这北方地区几

天不打印就会堵，真是郁闷！”的确，

相比起南方，北方天气长年比较干燥，

这会令水分快速蒸发，这对喷打来说，

绝对很致命。一旦喷头上的墨水中的水

分蒸发，那么墨水中的着色剂、添加剂

就会在喷头上凝结，从而令喷嘴堵死。

轻者导致打印缺划、缺色等现象，重者

墨盒变干不能打印。因此，一些地处气

候特别干燥地区的用户并不适合购买喷

墨打印机，因为这样导致的结果是得不

偿失，建议购买激光打印产品，这样会

省不少麻烦。如果北方用户使用喷墨打

印机，那么就必须做好以下几点：

① 经常开启打印机，即便你不使

用，因为这样可以利用开机时的清洁程

序，将喷头部分的墨水和出现轻微凝固

的小颗粒排出，以免喷头堵塞。这个时

候就千万别心疼喷头清洁时消耗的墨

水，因为一旦喷头堵塞，轻则要对喷头

进行反复清洗，浪费的墨水比开机清洁

程序使用的墨水多得多，重则导致喷头

彻底堵塞、损坏，而更换喷头的花费相

当惊人。

② 在冬季比较冷而且过于干燥的

天气里，最好能将一块较大较厚的布罩

在打印机上，特别是将进纸口及出纸口

等全部盖住，因为喷头在打印机内，如

果能保证冷空气不过多进入打印机内空

间的话，则可防止打印喷头上的墨滴凝

固，否则很容易引起堵头，造成打印效

果下降。

③ 如果天气特别干燥，可以增添

一台加湿器，防止打印机墨盒变干。

2．凝固现象比南方多

北方天气较南方寒冷，而这样的

冷天气也会为打印机带来诸多的问题，

而最常见的就是字车出现异常现象，而

出现这种现象往往是打印机导杆润滑油

凝固所致。在打印机停机的状态下打开

上盖，可以看到一根光滑的铁杆，这就

是打印机的导杆，导杆上有润滑油，所

以日常能快速移动打印。但由于北方天

气较冷，润滑油很容易凝固，加上灰尘

侵袭导杆，在气温特别低的情况下，就

容易出现字车异常现象。要避免这种情

况发生，尽量清除导杆上原来留有的污

秽，并在导杆点几滴精密润滑油。

除此之外，由于北方气候寒冷，

墨盒受冻之后，墨水会产生沉淀物等杂

质，这些都有可能会造成打印喷头或输

墨管被堵塞，影响打印效果，如：出现

缺笔、断画、缺色、偏色等现象，甚至

不能打印，给用户的工作带来许多不

便。相较于颜料墨，染料墨在低温下的

溶解度降低，染料更易结晶，特别是当

室温渐低于5℃，染料就出现结晶。染

料一旦结晶，就会堵塞管道。

在上海世博会中国馆人们注意到，

馆有一副电子动态版《清明上河图》，

这幅六公尺高、一百多米长画卷上的

813人、600余牲畜房舍从这黑暗的展

馆中轮换闪现，让所有参观者都为之惊

叹。《清明上河图》不是印刷的吗？为

什么这里展示的不是印刷出来的呢？

试想10年前，这么大幅的《清明

上河图》肯定是印刷出来的，比如喷绘

就可以将这幅经典画卷完美的展现在人

们面前。但自2010以来，LED屏幕的飞

速发展，冲击了传统观念，让我们意识

到LED就可以取代这方面原有的印刷市

场。

我们共同探讨一下数字化时代印刷

发展的未来。

电子书

2010年8月，第一个卖掉一百万本

电子书的作家，他的书在网络上销售，

不到一年半卖到一百万。另外一位作

家，他在2001年辞职决定写一部惊探小

说，并花费2年时间完成，但他找遍全

美国都没有一家出版社认为他的作品值

得出版。因此，在走投无路之际，他决

定将小说放到网络上发表。没想到2008

年亚马逊开始推广kindle，并表示如果

你想将你的书供更多人购买、阅读，只

要在网站上注册一下就可以进行销售；

还可以找到专业人士帮你设计、搜索，

卖掉以后再进行很少量的分成。

2010年ipad在全球一发布，日本出

版业马上就紧张起来，他们认为ipad根

本就是21世纪新的冲击。就像1852年

日本被强迫开启对外贸易一样，来自美

国的ipad必然会进入日本的出版市场。

因为日本出版业的特点就是书籍无论在

东京、北海道，还是南方都是一样的价

钱，其中220块由经销商获得，80块由

出版部门获得，而只有7%版税进入作

者的口袋。但是，如果作者将书籍放到

亚马逊或者苹果的APP上去卖则可以分

得70%的利润，所以今年日本出版社将

会比较难过。

QR码

2009年8月，某商家在一整面墙上

就贴着一个QR码的广告，如果用带有

QR拍摄功能的手机拍下它就可以直接

到他们的网站上看到相关的信息。试想

如果QR码逐步完善、变强，内容逐渐

发展到可以同时连接到各种网站、下载

好几兆的信息内容，携带这么多丰富内

容的QR码则是印刷出来的！另外还有

iphone和安卓等智能手机上普遍应用的

QR码也是印刷与数码技术的结合。

数字印刷将呈现多元化发展趋势

Digital Printing Shows a Trend of Diversification


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Argument Reality

“Argument Reality”是一种广告

新技术，具体实现起来就是当人们将手

中的印刷品放到特定的摄像头下拍摄

后，其影像就会从专门连接的显示器上

显示出来，这时显示器中不再是平面的

印刷品，而是呈现三维立体的影像。比

如乐高就让拿着不同的乐高包装盒的孩

子们，到摄像头拍摄下之后，电视屏幕

就开始自动播放包装盒里的汽车、飞机

等玩具是如何装配的立体影像，这种技

术也可谓数码与和印刷的完美结合。

网络

将来影响印刷最重要的因素就是网

络。试想当现在使用电子书包的这些孩

子进入社会后，他们如果想做印刷，肯

定就是上网去搜索，用手机、电脑搜索

“印刷”，而且他们绝对不会去翻第二

页，因为第一页就已经能够找到他们的

信息。可见在未来，印刷企业不能仅限

于线下发展，更要注重在网络上塑造企

业竞争力吸引网络上的买家。

又比如惠普创建了自己的网上接单

系统marketsplash，虽然惠普的这个系

统引起了很多indigo用户的反对，但是

惠普仍然还是自己做了,也就说明他们

对网络印刷的重视程度。又如在德鲁巴

会议上纳利推出了数码印刷机，是因为

他们将来不想失去印刷市场,未来的买家

大部分都将从网络上来，为应对网络印

刷，就要提高企业自身在网络上影响。

此外，未来竞争对手来自买印刷机

器的客户。比如全球最大的UPS联邦快

递，购置了40台胶印机，12000台HP数

码印刷机。他们涉足数码印刷领域，是

因为他们发现很多客户快递的是文件,

从A地发往B地印刷，然后再从B地送往

C地，这期间不仅耽误了时间，也无形

中提高了成本。他们与其花费那么多的

物流成本去运送这些文件，不如将这些

业务的电子文件传输最近的一个网店进

行打印派送，省去了昂贵的人力、物力

费用。UPS、 Fedex在世界各地都有连

锁，这项业务逐渐被客户接受。如果传

统的印刷企业也能够效仿他们，不局限

于某地，而尝试着开辟连锁经营模式。

可见，数字化印刷发展的未来是多

元化共同作用的未来。

在数字时代，自主创新和技术研发

已成为印刷业加快转变发展方式的重中

之重。世界印刷业正在进入全面数字化

时代，但我国印刷业仍未见重大技术突

破。今后，印刷业自主创新的方向是什

么，需注意哪些问题？业内资深专家表

示，数字化和环保将是印刷业自主创新

的必然方向，有利的大环境支持将成为

自主创新的推动力。

总目标——以新技术为主导整体升级

对印刷业而言，自主创新并不陌

生。20世纪80年代末，使印刷业告别铅

与火、迎来光与电的汉字激光照排技术

就是由我国自主研发的。但这一重大突

破已过去了20多年，至今，国内印刷业

尚未取得新的关键性技术成果，尤其是

高端印刷设备长期依赖进口的局面仍未

改变。而随着新媒体的不断涌现，印刷

业的地位再次受到严重挑战。

“进入21世纪后，数字网络技术对

印刷业产生了巨大影响，世界印刷业正

在进入全面数字化时代。目前，发达国

家正在利用数字网络新技术全面改造印

刷产业，如果我们不重视印刷业的自主

创新，过去已经缩小了的差距有可能会

被重新拉大，更将会对社会经济文化的

发展产生消极影响。”中国印刷技术协

会首席顾问沈忠康在接受《中国新闻出

版报》记者采访时，如此强调自主创新

和技术研发的紧迫性。

根据我国印刷业的现状，一方面，

与发达国家相比，我国印刷业属劳动密

集型产业，生产装备的技术水平整体上

较低，在节能环保等方面仍远远落后于

欧美国家；另一方面，我国印刷业还要

吸纳新工艺，走低碳印刷的道路。因

此，我国印刷业的自主创新将是一个有

点有面，以新技术为主导的整体升级。

突破口——数字化与低碳紧密结合

如何让技术创新实现点面结合，满

足从传统到先进各层次的需求？中国印

刷科学技术研究所副所长褚庭亮表示，

印刷技术创新可以分为两种：一种是变

革型创新，即新技术取代旧技术，改变

过去的印刷方式；另一种是改良型创

新，即对现有主流工艺与技术进行改造

和升级，让它适应当前时代发展的需要

和潮流。在世界印刷业范围内，用数字

印刷代替胶版印刷等传统印刷方式就属

于前者，而对目前传统方式进行数字化

改造则属于后者。

在褚庭亮看来，印刷方式的改变是

自主创新的主战场。可喜的是，在新闻

出版总署的推动下，今年我国印刷业已

经启动了数字印刷和印刷数字化的重大

项目。

沈忠康认为，数字印刷可以开拓新

的印刷领域，印刷数字化可以用高新技

术改造传统印刷产业，两者相辅相成、

紧密结合，能够带动整个印刷产业的结

构调整转型升级，是当前我国发展印刷

技术的重大突破口。他解释说，数字印

刷的重点是开发喷墨数字印刷，它包括

喷墨控制关键技术开发、数字前端软件

工程开发、数字安全防伪印刷关键技术

开发等；印刷数字化的重点包括内容资

源数据库应用示范、汉字字体库数字化

技术开发、数字纳米制版关键生产工艺

技术开发和产业化示范基地建设等。

同时，绿色印刷技术也是我国印

刷业自主创新的重大方向。要支持柔性

版印刷技术的发展，研发更多的环保材

料、版材以及溶剂回收工艺等，减少碳

排放。褚庭亮表示，由于柔印使用的溶

剂更为环保，它在国外的应用率已达到

了60%，但在我国还未推广开来，

我国印刷自主创新急需抓住数字化和环保

Digital Innovation and Environmental Protection Are in Urgent Need in China

数字印刷将呈现多元化发展趋势续


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其中一个重要原因就是我国柔印的版材

研发跟不上。

因此，自主创新和技术研发也是发

展低碳印刷的重中之重。

推动力——激励机制提供创新支持

有了自主创新的技术方向，如何

鼓励创新主体——企业和研究者真正发

力，则是转变发展方式必须要关注的问

题。

事实上，自主创新极其重要，如

今已是印刷业内的共识，但似乎却成了

“好说不好办的事”。分析其原因，褚

庭亮认为，从印刷业自主创新的外在环

境来看，在国有企业的管理体制中，鲜

有对管理者自主创新指标的考核，经济

指标的考核占据了更大分量，自主创新

的长远利益没有得到应有的重视；而民

营企业虽无经济考核指标，但多数管理

者的经营理念显得较为急功近利，自主

创新投入高并存在风险，短时间内不能

收到效益，企业的自主创新机制也还未

形成。

对自主创新的另一主体——研究

者本身而言，也存在能否长期保持合理

的价值观，不受外界影响常年潜心研究

的问题。纳米材料绿色印刷制版技术项

目负责人、中国科学院化学研究所研究

员宋延林提出，只有政府对行业新技术

的研发提供有力的政策和宣传引导、管

理体制上的统筹以及稳定持续的资金支

持，才能促进我国印刷业从技术跟踪型

国家向自主创新型国家的转变，推进科

技兴业，实现印刷业发展方式的转变。

我国印刷自主创新急需抓住数字化和环保续

佛山希望陶瓷机械设备有限公司在

2008年推出第一台喷墨打印机以来，

成为了目前国内喷墨打印机市场的占有

量最大的企业。在2011广州陶瓷工业展

上，国内的喷墨展商多达12家，比国外

喷墨企业仅少2家。面对来势汹汹的喷

墨市场，中国的企业将如何在竞争中取

胜?

喷墨机逐渐普及开启群雄逐鹿局面

继佛山希望公司推出首台喷墨打印

机以来，泰威、新景泰、美嘉等企业也

陆续研制出喷墨打印机。据了解，目前

国产喷墨设备约40台，约占整个中国

喷墨打印机总量的2/3。喷头作为喷墨

打印机的核心技术，目前只掌握在美国

SPECTRA、英国XAAR和日本SEIKO这

3家企业中，喷头技术限制了国内喷墨

打印机的生产速度。由于很多喷墨设备

企业都采用进口喷头，目前国内外喷墨

设备的差距并不大。

新景泰除了采用美国 SPECTRA的

喷头外，其他技术都由企业自主开发，

不用依赖国外喷头公司的控制硬件(板

卡)和软件技术，这为设备的升级换代

和不断降低成本打下了坚实的基础。据

了解，泰威的喷墨打印机除喷头外的其

他技术也是由企业自主研制的。

近期新景泰推出2款喷墨打印机，

分别适合不同产量的生产线，其中最大

产量超过10000平方米/天。由于结合

国内特点开发相关技术，在功能、操

作、维修、维护和使用成本等方面都具

有明显优点，产品价格比国外进口的低

20%-30%。第一批喷墨打印机已顺利

下线，并陆续安装到仿古砖和瓷片生产

线上。

未来几年将是喷墨打印机的普及阶

段，随着国内品牌的增多和国外品牌的

加入，将进入一个群雄逐鹿的时期。

墨水国产化打破进口墨水神话

多年来，中国的陶瓷墨水使用进口

的原装墨水。博奥科技是国内首家研制

并批量生产陶瓷墨水的企业，获得了第

七届新锐榜的优秀产品称号。

博奥科技研发的墨水不仅优质低

价，同时含有超洁亮防污剂高科技产

品，如开发出行业风靡一时的黑色渗花

釉、红色渗花釉、白色渗花釉、抛光砖

防污剂，都得到了市场的认可，有的产

品在希望的喷墨打印机上已连续运作几

个月，产量达4吨/天。

博奥科技对于技术开发很重视，

每年用于新品的研发费用占销售额的

3%，如

沉淀和发色是研制陶瓷墨水的主要

困难，博奥科技为客户提供了特定的摇

床技术避免了沉淀问题。

与国外同类产品相比，中国的陶瓷

墨水费用低，定价不仅比进口墨水便宜

20%，而备货期短，服务及时等优点，

陶瓷墨水国产化打破了进口墨水神话。

喷墨设计制约国内喷墨前进步伐

当国内的喷墨设备和陶瓷墨水发展

到一定阶段时，人们开始将目光转移到

喷墨设计上。作为喷墨印花的一个重要

环节，我国的喷墨设计仍与国外同行有

相当大的差距。目前只有国外的少数墨

水供应商能满足客户对喷墨产品的设计

要求，而国内喷墨产品的花式纹样大多

从国外引进，很少自主研发。

目前缺乏相关的专业设计师成为我

国喷墨市场发展的瓶颈。据了解，泰威

准备在上海开设一个专业的设计师培训

班，为客户培训设计师。企业还专门去

景德镇陶瓷学院招聘设计专业的学生进

行长期培训。

中国作为世界上最大的陶瓷生产

国，要实现喷墨打印机和陶瓷墨水的批

量化，工艺设计的配合将成为发展中重

要的环节，在未来2~3年，该项技术将

成为中国喷墨行业发展的重中之重，只

有这个问题突破了，才能真正实现中国

喷墨产品的国产化。

国内喷墨发展受到产品技术的限制

Domestic Inkjet Development Faces Technology Constraints


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OEM UPDATE / OEM 聚焦


Brother Launches New Products in Suzhou

2011兄弟“十全十美”新品发布会在苏州举办2011年盛夏，苏州金鸡湖畔兄弟

“十全十美”苏州新品发布会在此举

行。兄弟（中国）商业有限公司董事

副总经理P&S事业部长尹炳新和当地总

代、经销商及媒体同仁悉数到场。十九

款新品发力中国市场，表明2010年兄

弟（中国）在销售方面取得骄人业绩之

后，投入更大力度来推进市场增长，而

本次新品也让用户及代理商看到了兄弟

公司的实力。

兄弟公司产品种类齐全，从办公家用到工业，应有尽有

2011年19款新品全展示，其中悦省系列、全能系列、彩色一体机和千元双面系列都是推广重点

在耗材方面，继续应用了环保的鼓

粉分离型设计，高达12000页的长寿命

硒鼓沿用了brother一贯的人性化设计。

除了标准容量1200页的墨粉盒，还可

以选择设计容量为2600页的高容墨粉，

从而保证打印工作不间断，减少耗材的

更换频度和耗材废弃所带来的污染。为

了让更多用户选用原装耗材，1200页的

墨粉盒TN2215市场价格仅为199元。此

外，该系列标配250页大容量纸盒，减

少了用户经常更换纸张的繁琐。

尤其值得关注的是，Brother推出的

新品HL-2240D，打印速度高达24页/分

钟，自动双面A4幅面可达10面（5张）

/分钟，足以满足小型办公组及SOHO用

户的日常打印需求。这款机型的市场价

格预计在千元左右。几乎等同于不带双

面的普通打印机价格，大大降低了用户

的购买成本。

HL-2250DN还标配有网络功能，

可以轻松地与局域网相连接，整个办公

区域人员可以同时共享一台打印机，工

作效率提高、资源得到共享的同时，还

降低了采购机器成本和维护的费用。

Brother公司的“简印”系列A4彩

色喷墨多功能一体机闪亮登场，那么，

What is 简印？“简印”，顾名思义：

简单的打印。但本次的“简印”系列是

日本著名设计师不仅是为寻求操作简

单的商务人士而打造的，同时也为追

逐时尚、创新的年轻人群量身定制。

他们分别是：简约超值的MFC-J220、

经典时尚的MFC-J265W、创新高效

的MFC-J410以及全能网络的MFC-

J615W。其产品命名中的“J”是Join

的缩写，黑亮炫酷的外形，简单明了的

操作理念，让您一起加入到我们Brother

年轻的队伍中来。“J”的更深层的含

义是enjoy，希望每一位使用“简印”

系列的用户，无论是在打印、扫描、复

印还是传真的过程中都能享受“简印”

给您带来的乐趣。

Brother“简印”系列具有低价的购

机成本和后期打印成本，“简印”系列

围绕着简单的操作理念，按照用户需求

分别配置了1.9英寸和3.3英寸的彩色液

晶显示屏，黑色打印速度快至33页/每

分钟。

本次兄弟公司推出的新系列彩色

激光产品包括2款打印机，它们分别是

HL-4150CDN以及HL-4570CDW。

HL-4150CDN的打印速度达到24

页每分钟，黑白打印和彩色打印的速度

是一样的，这样的打印速度在业界中同

等产品比较肯定是名列前茅的；但是，

HL-4570CDW的打印速度却高达28页

黑彩同速每分钟，这2款产品在打印速

度这个重要的指标上是能够满足用户

的需求的，同时也体现了兄弟公司“At

your side.”时刻为用户着想的理念。

不仅仅是打印速度， H L -

4150CDN的标准网络使用配置以及HL-

4570CDW的标准无线网络使用的配置

也充分体现了这个理念，众所周知，网

络及无线网络的应用能够充分让用户感


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受到简单方便的打印体验。想用户所

想，为用户生产一直是兄弟公司的宗

旨。

与此同时，Brother公司还推出了2

款一体机，它们分别是DCP-9055CDN

以及MFC9465CDN。标配的24页黑彩

同速每分钟的打印速度；标配的128MB

（DCP-9055DN）和256MB（MFC-

9465CDN）内存，能够同时打印更多

的文件；而日常工作生活中必不可少的

复印和扫描功能更是这2款产品的基础

功能；传真（仅限MFC-9465CDN）功

能也是很多商务人士的得力助手。

在竞争激烈的打印机市场，虽然每年各大厂商推出的新

品不多，但是放在一起，也是不小的阵容，而在这些众多的

新品中想要脱颖而出更是难上加难。但是去年三星推出的灵

动和灵犀系列无疑就做到了这一点。黑白激光打印机灵动的

时尚小巧和黑白激光多功能一体机灵犀的六大一键式功能都

让人印象深刻。

灵动、灵犀系列去年的销售表现也说明了这一点，上市

之后，这两大系列就成为热卖机型，备受用户青睐，销售成

绩不俗。作为入门级打印机和多功能一体机，三星考虑到中

国用户的实际需求进行创新，近期三星灵动、灵犀系列的新

品已低调上市，相信将帮助用户进一步实现降低使用成本这

一需求。

新上市的灵动、灵犀系列新品型号分别为ML-1675

和SCX-3200。与“灵”系列产品一样，ML-1675和

SCX-3200的身材依然灵巧，ML-1675机身尺寸仅为

341*224*184mm，对于桌面打印来说，小巧的机身不会占用

空间，而且能随时搬动，方便使用。而SCX-3200机身尺寸

仅为388*299*234mm，比市面上任何激光多功能一体机都更

小巧，让有限的办公空间得到更为合理的利用。

ML-1675与灵动系列其它产品一样，首页打印输出时间

小于8.5秒，月打印负荷量为5000页。即使是有着高速打印

需求的中小企业，ML-1675也能轻松应对工作任务，为提高

办公效率提供保障。ML-1675的控制面板设计一如既往的简

洁明了，除了电源按键仍然安置在设备顶部，方便开关机，

有效避免造成能源浪费外，一键屏幕打印按键也能在面板上

看到。只需一键，就能将屏幕上所有内容打印出来，非常方

便。熟悉灵动的用户都知道，按下打印机控制面板上的“打

印”按钮2秒之内，在显示屏幕上所能看到的内容将全部呈现

到打印出来的纸上；而如果长按按键2秒以上，灵动只会把正

在浏览的文档打印出来。

SCX-3200作为灵犀系列的最新产品则延续了灵犀系列

最让人称道的一键式功能。这个集打印、复印、扫描功能于

一身的黑白激光多功能一体机，看上去更像是一台小巧的

打印机，但却能为普通用户带来一键屏幕打印、一键环保打

印、一键扫描按钮、一键证件复印、一键软开关和一键取消

的易用体验。各个按钮对应一种一键功能，只需轻轻按动按

键，就能即刻实现对应的功能，输出用户想要的内容。这

种全新的易用体验，大大降低了普通用户对一体机的接受门

槛，也是其得到普通用户认可的关键。

当然，ML-1675和SCX-3200作为新品的最大改变还在

于其对于耗材的更新，新的耗材采用无芯片设计，这意味着

用户后期的选择性更多，耗材成本进一步降低之后，使用成

本也将得到有效控制，对于重视使用成本的中小企业用户来

说，ML-1675和SCX-3200也许将成为更好的选择。

三星打印“灵”系新品上市

ML-1675

SCX-3200

Samsung Releases New Printers into Market


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Konica Minolta Holds Imaging Industry Conferences

影像行业研讨会在柯尼卡美能达举行2011年7月，一场以未来影像行业

的数码转型为主线的研讨会在柯尼卡美

能达办公系统（中国）有限公司全新开

幕的DIS（Digital Imaging Square）数

码展示空间隆重举行，近50位影像客户

参与了此次活动，对柯尼卡美能达全线

数码印刷系统包括硬件、软件、服务等

方面进行全方位了解，并对柯尼卡美能

达DIS提供的“顾问式”服务模式表现

出浓厚的兴趣。

以功能取胜 DIS提供全方位展示交流平

台

本次活动的主题是“共创感动，

同赢未来”，作为全球领先的印刷和办

公设备供应商，柯尼卡美能达的数码印

刷系统业务不仅涵盖印刷业，更可以通

过融入更新影像设备的全新解决方案，

实现在影像行业的渗透。众所周知，传

统的彩扩业务已逐渐淡出我们的视线，

取而代之的是消费者对个性化影像制品

的追求，而使用传统设备却无法实现这

一突破。在此次提出的全新解决方案

中，通过综合运用柯尼卡美能达bizhub

PRESS C7000/C6000数码印刷系统产

品，和色彩管理软件、覆膜机、照片裁

切机等周边配置，可以帮助影像客户实

现在保留传统业务、发挥传统色彩优势

的同时，逐渐过渡到数码印刷领域，创

造更大的商机。

配备投影、音响设备的研讨室

研讨会从DIS可容纳约50多名参加

者的研讨室开始，提供此次影像设备解

决方案的柯尼卡美能达经销商运用DIS

展厅内的投影、音响设备，轻松完成包

括行业分析、方案讲解和数码印刷未来

发展的精彩演说。与产品展区仅一面玻

璃墙之隔的研讨室令听众很快融入以产

品为中心的讨论内容，与讲解者形成积

极互动。

全线数码印刷系统产品得到全方位展示

演说结束后，工作人员引导与会者

进入产品展区，将解决方案的全套生产

流程一一做了现场演示。参观者可以随

意游走于各个产品之间，向工作人员了

解不同设备的配置、生产力等信息。展

厅内还设立了多个印刷成品、样册展示

区，参观者饶有兴趣地拿起样品进行色

彩和精细度的比较对照。客户还可移步

到café商务洽谈区，与专业工作人员

进行深入的探讨，以获取自身商业发展

的合理建议。

可供进一步商务洽谈的café空间

与此同时，DIS内的会议室中正进

行着解读影像设备解决方案的高端采

访。DIS合理的一体化区域配置，可以

充分满足行业研讨活动的演说、展示、

洽谈、采访等一系列重要环节。参与此

次活动的客户评价道：“全新的DIS比

一般的产品展厅更具活力、功能性更

强，我们非常喜欢这种开放、自助的参

观环境，柯尼卡美能达的全线数码印刷

系统得到了充分的展示，还提供一对一

的专业人士咨询服务空间，这在传统展

厅里是无法想象的。”

以服务升级 DIS战略地位不容小觑

设立在上海的国内首个柯尼卡美能

达DIS数码展示空间，堪称是柯尼卡美

能达在中国目前最大规模的数码印刷系

统专用展厅。自今年5月开幕以来，已

连续承办多场印刷类相关行业沙龙和研

讨会，并面向广大公众开放。近年来，

随着全球数码印刷行业的快速兴起和不

断扩容，柯尼卡美能达的数码印刷系统

不仅仅在中国，同时在欧美等海外市场

都赢得了很高的评价，在美国的市场占

有率已突破45%，在欧洲也拿到了近4

成的市场份额。为了更好地服务客户、

培养需求，继2007年在日本东京的品

川地区设立了首家DIS数码展示空间之

后，柯尼卡美能达又纷纷在欧洲的伦

敦、巴黎、德国、华沙、美国的纽约、

芝加哥、亚特兰大、洛杉矶、亚太地区

的悉尼、香港等地设立了多个DIS数码

展示空间。

DIS数码展示空间欢迎每一位参观者的到访

上海DIS数码展示空间的设立，是

柯尼卡美能达强化在中国的数码印刷

事业的重要战略布局之一。今年上半

年，畅销海外的bizhub PRESS数码印

刷系统品牌，及旗下三款“旗舰级”高

速彩色输出设备bizhub PRESS C8000/

C7000/C6000在国内一经高调上市，就

对业内造成了不小的冲击；继而数码印


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Printer-rite Releases New Ink Products' Meeting

刷系统官网版块的全新整合上线，和5

月12日上海DIS的盛大开幕，已经昭示

出柯尼卡美能达抢占国内数码印刷市场

的勃勃雄心和层层推进的严密计划。

接下来，柯尼卡美能达将以DIS为

平台，大力推广“以顾问式服务模式助

力客户赢得商业成功”的经营策略。公

司董事总经理仲川几夫曾表示，“结合

产品、服务、以及商业发展咨询的全套

顾问式解决方案正在成为全球印刷市场

的发展新方向。柯尼卡美能达拥有傲居

印刷业尖端领域的按需印刷的数码印刷

系统产品，以此为基础，我们将致力于

推动中国数码印刷市场的发展，并全力

支持印刷业客户不断走向更大的商务成

功！”。

近日，“天威·共赢2011” 墨水新产品发布会在享誉盛

名的“耗材之都”——珠海隆重召开。珠海天威泛凌贸易有

限公司、珠海保税区天然宝杰数码科技材料有限公司携手来

自全国各地30多名客户齐聚天威大本营，通过参观生产链和

现场打印体验等活动环节，充分了解天威最新推出的大幅面

墨水、墨盒产品，共同探讨了新一轮的合作模式，对2011年

天威的发展动向作出新规划。

近几年

来，大幅面喷

绘市场发生了

巨大变化，大

幅面产品的应

用越来越广

泛，已逐步渗

透到包括印

前、广告、装

饰、摄影等许

多行业。2011年大幅面机器在全国市场的使用量及占有率都

不断提升，市场对墨水和墨盒的需求日渐上涨，天威紧紧抓

住这大好势头，顺势拓宽大幅面墨水、墨盒在全国的业务，

利用自主创新科技拓展开大幅面喷绘新局面。

发布会上天威展示了新推出的两款墨水和一款墨盒产

品，分别为：成功解决热泡型颜料在高光相纸上耐擦难题的

恒彩系列颜料墨水，耐晒性大幅提升、流畅性有着突出表现

的灵动系列染料墨水，以及能够满足高标准CAD工程设计图

纸输出要求的自主专利型天威PFI-102墨盒。发布会现场天威

相关技术工程师通过产品推介、工厂参观、现场打印展示、

打印常见问题讲解等环节，向与会人员详细介绍了这三款新

品。会上，参会客户纷纷对新品表示出浓厚的兴趣，积极向

在场的研发技术人员提问，会议气氛热烈。

天威2011年推出的12色恒彩高端颜料墨水以其在专业

影像输出领域的全新突破获得参会客户的青睐。这款适用于

Canon热泡喷头的墨水，采用国内独家进口特供原料，通过

对墨水配方体系的全新打造，在高光相纸上的耐擦性表现

极为突出，攻克了兼容行业热泡型颜料墨水不耐擦的技术难

点。而同款机型的12色灵动染料墨水，则以其卓越的打印流

畅性能、艳丽的色彩为广告行业提供专业的室内喷绘解决方

案。天威PFI 102墨盒更是以创新的墨盒结构和染颜料混合墨

水，为设计、建筑等行业打印最为精细的工程图纸。

发布会像是一瓶助燃剂，使得参会客户个个信心满满，

为以后双方的发展共赢奠定基础，做好铺垫。发布会上，天

威墨水生产基地——天然宝杰公司总经理田永中先生向与会

人员精辟阐述了公司使命“SCIENCE”的深刻涵义，同时强

调天然宝杰会以满足客户需求为己任，以科学的态度提供高

性价比的墨水产品，同时积极开拓喷墨应用的新领域，与天

威的合作伙伴携手共赢。

会后，参会客户都纷纷表示不虚此行，天威强大的企业

实力和领先的行业地位，进一步提升了客户对天威品牌的信

任感，他们表示非常愿意与天威合作，共赢未来。此次墨水

新产品发布会在一片轻松和谐的气氛中圆满落下帷幕。

“天威共赢2011”墨水新产品发布会隆重召开

今年的新品bizhub PRESS数码印刷系统引发最多关注


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浅谈按需印刷在中国的可行性On the Feasibility of On-demand Printing in China

当数码印刷走进中国，打破了原有

市场的许多运作模式。包括印刷模式。

早些年无法实现的个人印刷业务，都得

以实现。无论是个人画册、摄影集、或

是纪念册，这些原本由胶印机完成的业

务不同程度的被数码印刷取代。不可否

认，个性化印刷业务在所有印刷业务中

占到的比重并不小，但这并不是最大的

一个市场，在诺大的印刷业务中，有一

块很大的市场，一直是无人触碰的一个

禁区。这就是按需印刷。

根据最新的消息，全球最大的网络

书店亚马逊日前宣布在日本推出书籍按

需印刷(Print On-demand，简称POD)

服务。如果一些书已经不再重印，也买

不到存货，顾客就可以登录亚马逊的网

站，只要这本书在亚马逊的订购目录

中，该公司就可以为顾客单独印刷一本

并送货上门。

事实上，早在2008年，亚马逊就

在英国推出了按需印刷这项业务。想必

每个人都曾有过这样的经历，在各大实

体书店及网络书店之间苦苦寻觅一本

书，均告失败，唯一能做的就是在网络

书店进行“缺货登记”，然后等待，等

待……v按需印刷的出现，成为了“绝

版书”的终结者。使那些无法批量出版

的书籍能够被重新印刷。读者则可以通

过该服务获得以前无法购买到的书籍，

如绝版图书。只要有了书籍的PDF文

档，就可以为顾客单独印刷一本已经绝

版的书籍并送货上门。

数码印刷的出现，打破了以往“书

籍先印后卖”的模式。实现了零库存。

惠普公司的Aurelio.Maruggi曾说过，

“按需印刷把一个真实的物理化存储变

成一个虚拟的存储，不论你通过网络预

订也好，到书店购买也好，是没有任

何区别的，改变的只是书籍的存储方

式。”

于是，在羡慕国外这样人性化的出

版方式同时，中国是否也具备了按需印

刷的条件了呢？

1．巨大的市场需求

以绝版书为例，商务印书馆成立于

1897年，是中国历史最悠久的现代出版

机构，它几乎拥有着全中国数量最多的

绝版书，每年都有很多读者询问怎样才

能买到商务印书馆的老书。但因为无法

达到3000本的起印数，没有办法重印。

不仅如此，每年还有为数不少的书

籍陆续加入“断版”、“绝版”行列。

此外，一些学术性规律、书刊、因本身

需求量少，使用传统胶印印刷成本势必

升高，这也是按需印刷的一大市场。北

京青年报数码印刷中心副总经理苏培在

接受慧聪印刷网时曾介绍，一些诸如古

玩鉴赏类的刊物，本身需求量就非常

小，可能一期只需要几十本，而如果能

实现按需印刷，无疑是最好的选择。

2．一些愿意从事按需印刷的企业

仅仅有市场需求是不够的，要实现

按需印刷，还需要有一批有识之士，愿

意开按需印刷的先河，愿意做行业的先

锋“趟路”。

当然，我们已欣喜地看到了惠普公

司率先推出T300喷墨轮转印刷机，专门

针对按需出版印刷而生。首台T300设备

已经在亚洲由CTPS公司购进。惠普公

司表示，要积极地同出版社合作，共同

推进按需印刷的市场发展。

3．完善的网络平台及物流配送系

统。

亚马逊推出的按需出版印刷业务，

顾客只需登录该网站，只要这本书在亚

马逊的订购目录中，公司就可以为顾客

印刷一本并送货上门(欧美地区承诺24

小时到货)。显然，在线订购及物流配

送成为实现按需印刷的最后一个关键步

骤。根据目前国内的情况，两大网络书

店亚马逊及当当网均能满足现有的要

求。它们都拥有稳定的网络售书平台，

也配备自己的物流配送系统。虽然并不

是所有网络书店都有自己的物流配送系

统，但在线订购已经不成问题。

4.个性化市场需求的困惑

看似广阔的按需印刷市场，只有月

印量达到5000万~6000万册以上时，公

司才能实现赢利。而作为刚刚起步阶段

的中国按需印刷商，若想实现赢利，绝

非一朝一夕可成之事。如何渡过起步阶

段的“赔本赚吆喝”期，成为按需印刷

能否继续推行的关键。

美国Lighting Source按需印刷公

司与全球3200多家出版社建立了合作

关系，为传统图书出版社、按需出版机

构、书店和图书馆提供按需印制和发行

服务，月印量超过6000万印(A4)。亚

马逊公司早在2年前就启动了一项针对

自助出版作家的按需出版计划，除却图

书，个性化杂志也是按需印刷中的一个

市场，读者可以按照自己的喜好选择一

本杂志中的任意几个栏目，甚至可以自

己选择杂志的封面，打造一本真正属于

自己的个性化出版物。

而在国内，碍于政策的限制，这两

种出版形式实现起来均有一定困难。无

形中就削减了按需印刷的市场份额。而

政策的限制，不仅限制了个人书籍的出

版，更限制了国外图书的引进。众多的

限制聚集一起，一切并没有想象中的那

样乐观。

5.“一批愿意从事按需印刷的企业

及出版社、发行机构”

实现按需印刷的基础条件不是网

络平台或配送系统，也不是出版社发行

机构或印刷企业的支持，而是书籍的电

子原稿，即电子书库。仍以商务印刷馆

为例，由于当时印刷技术的限制，商务

印书馆的老书大多只有纸版图书，而没

有电子版。因而，在开展按需印刷业务

时，纸版书的电子化是一项非常重要的

工作。按照现有技术，想将纸质书稿还

原成电子文档，不是不可以，但成本将

会非常高，因为这其中可能要涉及到重

新排版等问题，而这对读者来说并不是

那么容易接受。而大量需要电子化的图

书文档是一个浩大的工程。并且，一个

大型的电子书库的建成同样需要一个不

短的时间。目前亚马逊公司提供了超过

60万种书籍供日本的用户进行选择。美

国Lighting Source按需印刷公司也与全

球3200多家出版社建立了合作关系。而

这在中国，还是一片空白。

当然，正如惠普Aurelio.Maruggi说

的那样，困难是客观存在的，但这个市

场总要有人去做。


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111

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RECHARGEasia • AUGUST MAY •

Inkjet Multifunction Machine Maintenance Skills Analysis

喷墨一体机维护保养技巧解析做为一款常用的喷墨一体机，经常清洁是必不可少的，

一般情况下，每次更换墨盒时就可以对喷墨打印进行清洗维

护。清洁的步骤也很简单，使用湿布进行擦拭即可。当然如

有必要，也可以使用软刷或真空吸尘器清除纸张通道内的细

小纸屑及灰尘。

需要注意的是不要让水、酒精或其它清洁液体进入打印

组件内部，可能会损坏一体机。另外支架来回移动发出的噪

声是正常现象，无需担心。

清洁保养

一体机长时间使用后，在玻璃板上难免会留下手印、

污渍和灰尘等污垢，在复印或扫描时就会降低性能并影响精

度。清洁玻璃板时要关掉电源，用湿布轻轻擦拭，最后再使

用干燥柔软的软布擦干玻璃板即可。注意不要使用腐蚀性液

体，会造成内容设备的损坏。

校准和清洁打印头

校正墨盒会确保一体机在打印文本或图形时正确地并排

滴落墨水，最方便的校准方法就是使用一体机实用程序校准

和清洁打印头。

在找到的一体机设备中选择并确认正确的型号后继续安

装一体机。完成驱动安装后即可使用一体机了。在操作面板

上按下“设置”按键，设置菜单中选择“网络”。在网络菜

单界面中选择“无线设置向导”。

在找到的一体机设备中选择并确认正确的型号后继续安

装一体机。完成驱动安装后即可使用一体机了。

如何手动清洁墨盒

如果一体机在墨盒中还有墨水的情况下，打印时出现断

线、偏色等现象，表明墨盒中的某些喷嘴可能堵塞了。如果

使用一体机的清洗墨盒程序后仍没有明显改善的话，可以尝

试手动清洁墨盒。打开墨盒仓，稍用力将墨盒从一体机中扣

出拆下。拆下墨盒后找到墨盒的喷嘴，即在底部有类似集成

电路的部分，这就是喷嘴的位置。准备一小盒50-60度左右

的温水，将墨盒底部的喷嘴放入水中浸泡3-5分钟。

将墨盒从水中取出，稍稍用力甩干。如果喷嘴部分甩出

少量墨水是正常现象，不用担心。找一张干净的餐巾纸吸干

墨盒喷嘴处的墨水，注意不要擦喷嘴的电路板，有可能造成喷

嘴堵塞。将清洗后的墨盒重新安装回一体机，打印一张测试页

看看清洗效果即可。如果没有改善，那就要去更换墨盒了。

www.rechargeasia.com112

RECHARGEasia


CHINA CORNER / 中文快讯

Memjet韩国合作伙伴LG推出高速光墨新品

Memjet Korean Partner LG Launches New High-Speed Optical Ink

Shanghai Huatai Enters the Imaging Cartridge Market

Xerox will expand the market for Latin America and the UK

据外媒报导， Memjet在韩国的合作伙伴LG集团，推出

全球最迅速的 A4 彩色桌面打印机 Machjet LPP6010N，通过

LG 授权经销商和渠道合作伙伴推出市场。

2004年，LG曾因为市场占有率低而一度离开打印市场，

在此之后，LG一直以惠普公司和利盟国际公司打印机制造商

的身份存在。Machjet LPP6010N产品的推出，无疑是LG重新

塑造打印品牌的新开始。

在Machjet LPP6010N新品功能上，和先前联想集团在中

国大陆地区推出的光墨打印机RJ600N基本类似。外媒资料显

示，Machjet LPP6010N以分辨率1600x800dpi 实现为每分钟

60页的高质量色彩输出，Memjet 的专有 Page Straight Array

(PSA) 技术通过一个单独的打印头打包了7万多个喷墨头（喷

墨头密度是传统打印头的17倍），从而使 Machjet 能够每秒

在一页纸上释放7亿多滴墨水。

从外形上看，Machjet LPP6010N和RJ600N更是有着异

曲同工之妙。

在韩国，LG集团主要依靠分销商作为主要的产品销售

渠道。这恰恰符合Memjet公司的战略。Memjet在世界各

地都有合作伙伴，比如中国内地的联想集团，印尼的WeP

Peripherals Ltd，台湾的Kpowerscience Co，以及美国的

Delphax Technologies Inc.

Memjet首席执行官Len Lauer早前表示，Memjet公司正在

采取的策略类似于高通和英特尔公司，在为拥有强大品牌的制

造商提供技术支持，并将类似于“Intel Inside”的标签贴于打

印机上。

英国打印机制造商Edale日前宣布将在9月份举行的Label

Expo展会上推出一款全新的柔性版版印刷机和打印头。

这款FL-350印刷机将在展会上进行现场演示，它比较适

合印刷标签、薄膜和票据，并能利用伺服技术减少活件的转换

时间和开机废页。

此外，这款印刷的印刷宽度为350毫米，能容纳的承印物

厚度在30到450微米之间，最大速度可达200米/分钟；而且采

用了Pit Stop Colour Change系统，能让操作人员在不到90秒

的时间内完成色彩转换。

2011年7月初，施乐采取了新的措施以扩展其拉丁美洲和

英国的市场。

7月5日，施乐与aycan达成销售协议，合作范围涵盖了拉

丁美洲地区。根据该协议，施乐会在拉丁美洲地区及美国推

销aycan 的X射线打印方案。施乐与aycan的合作开始于2005

年。aycan一直致力于医用打印市场，为医生和病人提供打印

解决方案。此次合作是在以前合作基础上的深化。

最近，施乐也准备拓展其在英国的市场，其中一项措施是

吸引竞争对手的经销商。7月6日，施乐集团的销售专家相聚伦

敦，并邀请了100位来自欧洲不同国家的经销商参加。在会议

上销售专家向经销商讲述了代理施乐产品的原因。此措施的目

的在于找到销售链中的薄弱环节，无论是纵向的还是横向的。

上海华太进军成像卡盒市场

日前，上海华太电脑耗材有限公司(下称华太)宣布进军成

像卡盒市场，成立成像卡盒工厂——华太印制技术（合肥）

有限公司 Huatai Printing Technology (Hefei) Co., Ltd., 进一

步扩大公司的生产规模和产品品种。

据了解，该成像卡盒工厂主要生产环保再生成像卡盒和

全新成像卡盒，占地面积约20亩（约13333平方米），具备

良好的成像卡盒再生生产条件和环境，其月产能接近25万

支。工厂于7月份开始试产，8月正式量产。

据华太介绍，华太印制技术（合肥）有限公司将秉承华

太良好的生产环境，先进的生产设备和管理经验，成像卡盒

组件产品将跟原墨盒产品一样，采用国内外优质原材料，生

产符合国际市场要求的高品质硒鼓。

华太还表示，希望和业内广大配件供应商深入合作，购

买空鼓和配件，也希望得到同行和业界的大力支持。

华太董事长吴成艾表示：“很高兴成立成像卡盒工厂，

这将成为我们公司开始跻身于成像卡盒组件再生制造的良好

开端。我们希望进一步扩大生产规模，为合作伙伴和客户提

供更好的产品和服务。”

英国打印机制造商Edale将推出柔印机和打印头

施乐将拓展拉丁美洲和英国市场

UK's Edale Launches Flexographic Printing Machine and Printing Head

RECHARGEasia • AUGUST 2011 •www.rechargeasia.com 113

RECHARGE asiaCHINA CORNER / 中文快讯

莱盛参加北京2011节能环保低碳产品展示

Being Laser Participates in Beijing 2011 Low-carbon Energy Products Showcase

New Materials for Inkjet, Ceramic Stone

日前，以“节能我行动，低碳新生活”为主题的北京海

淀区2011年节能宣传周低碳科技大集在金源购物中心开幕。

北京莱盛高新技术有限公司做为国内通用耗材业的知名企业应

邀参加了此次展会。

在本次展会上北京市海淀区委常委、常务海淀区副区长

杨志强、国家发改委资源节约与环境保护司及市发改委主要负

责人出席了开幕式，并在莱盛展台上驻足观看。领导们对莱盛

以低碳环保为主题的产品表示了关注，并对莱盛的发展业绩给

予了肯定。

在本次展会中，莱盛工作人员以环保的理念为中心向广

大到场的市民介绍莱盛产品，同时现场向广大市民展示了成像

卡盒再生和除尘工作站等相关内容。广大市民对莱盛工程师精

湛的再生技术所称道。表示了对莱盛产品的浓厚兴趣。

在今后的耗材领域中，莱盛将不断创新发展，巩固行业

内的领先地位，打造“莱盛”在世界通用耗材业界的品牌价

值。

新材料喷墨微晶石

喷墨微晶石，这是喷墨与微晶的结合，喷墨印花具集电

控、墨水、机械合成图案设计技术。微晶石，则是采用天然

无机材料，把玻璃化砖底坯与水晶般莹透的玻璃晶体通过技

术复合,制造产品。

此外，喷墨微晶还具有其它类型产品所不能匹及的一些

优势：

一、其能在立体造型面、各种凹凸面、斜角面上实现

自然印花，从而令各种特殊造型的配件与主砖能衔接得更自

然。

二、喷墨印花的高精细度、高清晰度及玻璃晶体的莹透

度都决定了喷墨微晶石色彩、纹理、色泽的出众。

三、花色、纹理得到突破，可以有无限的个性化选择，

而且效果非常好。因为喷墨可以打印任何图像，而微晶让花

色纹理的视觉效果更加抢眼。

四、低碳环保，喷墨打印节能环保，喷墨打印设备墨水

利用率可高达100%，所以喷墨微晶完全符合节能环保的时代

需求。

日本经济产业省近日公布的《机械统计》表明，与国际

金融危机和经济下滑严重的2009年相比，日本生产的数字印

刷机2010年的产量增加了近1倍，2011年前4个月的增长势

头更猛。前4个月的合计产量为1271台，是2010年前4个月的

5.3倍，相当于2010年全年产量的八成，是2009年全年产量

的近4倍。

日本数字印刷机的产值有明显增长，但增幅没有产量增

幅那么大。2010年，产值为165.3亿日元，同比增长24.7%。

2011年前4个月的产值为66.6亿日元，同比增长18.2%。

日本印刷机械整体产量的增幅也相当可观。2011年前4

个月，日本印刷机械产量为2124台，同比增长87.5%。产值

为367亿日元，同比减少16.2%。产值下降的主要原因是，胶

印机特别是胶轮机的产量和产值都显著减少。

日本胶印机2011年前4个月的产量为304台，同比减少

13.4%;产值为228亿日元，同比减少27.9%。胶印机产值合计

减少了88亿日元，比日本印刷机械整体产值的减额71亿日元

还要大。其中，胶轮机产量为27台，同比减少10%;产值为70

亿日元，同比减少39.3%。

2011年，佳迪推出了适用于三星ML-4550系列打印机的

新型聚酯墨粉。 ML-4550系列打印机是三星旗下最快的黑白

打印机，省时，快速，每分钟打印43张A4纸，打印分辨率最

高可达1200 x 1200 dpi。

佳迪JLT-037NP墨粉采用优质的聚酯树脂作为原料，每

月可复印二十万页。此外，采用JLT-037NP 墨粉打印的图像

密度高，可打印重影效果。该墨粉主要适用于三星ML-4050/

4550/ 4551/ 4551N/ 4551ND/ 4551NDR等系列机型。

日本数字印刷机产量同期增长18.2%

佳迪推出全新适用于三星机型的聚酯墨粉

Japanese Digital Printing Production Grew 18.2%

Jiadi launches a New Type of Polyester for SamsungToner


RECHARGEasia


富美科技石家庄主办第二届创富论坛

Fumei Technology Hosts Second Creating Wealth Forum in Shijiazhuang

General Supplies Companies will Have a Greater Say in Establishing Industry Standards

CHINA CORNER / 中文快讯

据悉，天威飞马耗材有限公司董事张希平近日被选为国

家信标委专家委员，标志着中共通用耗材企业在中国耗材业

的标准制定进程中有了更大发言权。

上个月刚刚被选为国家信标委专家委员的张希平，月

初代表中国办公设备行业参加在杭州召开的国际标准化研讨

会，回到珠海后就连任了珠海市耗材行业协会会长。风尘仆

仆的张希平昨天接受记者采访时表示，这些看似与企业发展

眼前利益关系不大的工作，却为天威的发展开拓了广阔的领

域。不仅如此，作为通用耗材企业的代表以及领军企业，此

次的入选也将为中国耗材未来行业标准的制定工作带来更多

来自通用耗材的声音和意见。

记者从全国信息技术标准化技术委员会换届大会的会议

资料上看到，新一届全国信标委共有顾问、委员131名，观察

员7名。其中专家委员59名，大部分来自国内高校、研究所，

仅12位专家来自企业，其中不乏联想集团等大型国企，像张

希平这样来自外商投资企业的专家委员很少。专家委员将负

责标准立项的审核，以及批准实施工作。

为进一步提升富美硒鼓的品牌影响力，日前，由富美科

技石家庄办事处优秀服务商科创弘达主办的富美（河北）第二

届创富论坛如期举行。共有来自河北省公安厅、省高级人民法

院、省人力资源和社会保障厅、省社会科学院、省广播电视报

社和《燕赵都市报》社等20余家单位的相关负责人出席。办

事处总经理刘世玺应邀出席，并发表主题演讲。

刘世玺总经理重点介绍了富美公司、“硒鼓终生循环”

模式的优势以及“大循环”下的旧成像卡盒组件价值等相关情

况，引起了参会人员的浓厚兴趣，大家还

就关心的富美服务、产品性价比、旧成像

卡盒组的检验回收等问题进行了咨询和讨

论。与会负责人一致表示，将鼎力支持富

美成像卡盒产品在河北地区的快速发展。

此次论坛的成功举办，既标志着富美

科技与山东大学河北校友会的合作已日臻

成熟，也为河北省终端市场的深入拓展提

供了有力推动。

通用耗材企业在行业的标准制定中将有更大发言权


RECHARGE asia

Print-Rite Products are Recognized as Innovative Products at the 3rd Guangdong (Domestic Sales) Fair

ZHUJIANG CORNER / 珠江三角洲

天威耗材入选第三届广东外博会创新型产品

日前，第三届广东外商投资企业产品（内销）博览会

在东莞市现代国际博览中心隆重举行。展会开幕首日，广东

省委副书记、省长黄华华，省委常委、副省长肖志恒，商务

部部长助理俞建华一行在珠海团团长、副市长陈洪辉的陪同

下，特意来到珠海天威泛凌贸易有限公司——全球通用耗材

第一品牌天威耗材旗下的国内销售公司巡展。黄华华省长

驻步于天威展位，与天威控股有限公司董事长贺良梅亲切交

流，肯定了天威在自主创新方面的成绩，并给予企业鼓励。

（图为黄华华省长与天威董事长贺良梅先生亲切交流中）

此次展会，天威展示了成像卡盒、色带、墨盒、墨水、

喷墨连供系统等几大类型的不同产品，以其多样性、创新性

及环保性等多项优良品质受到广大采购商的广泛关注，特别

是入选了本届展会创新型产品的“惜墨惠”，获得在展会精

品展区免费集中展示的“特权”，以其应用的便捷性和技术

的创新性吸引了众多参展商和消费者的青睐，纷纷前来咨

询、洽谈。该产品创新采用负压灌墨原理，排清墨盒内残余

空气，全方位保护打印头，只需五步，消费者自己便可轻松

完成加墨，操作简单,深受市场的好评。

据介绍，为期4天的展会，珠海43家参展企业总成交额

为1.23亿美元，约合8亿元人民币。其中，创新型产品成最大

赢家。根据珠海市科工贸信局有关负责人表示，珠海展团成

交额最多的就是以天威打印耗材为代表的创新型家电电子类

产品。

中新社广州电：今年前5个月，广东民营经济单位数继

续保持增长，中小企业工业增加值保持了2位数增长。尽管广

东一些中小企业目前出现生产经营困难的问题，但并没有出

现“倒闭潮”。广东省中小企业局局长张文献日前就媒体关

心的所谓中小企业“倒闭潮”做出正面回应。

张文献表示，目前珠三角一些中小企业出现了生产经营

困难的情况，也确实有逐渐加重的趋向。比如：生产的综合

成本上涨比较大、流动资金的缺口比较大；有些企业还出现

有订单不敢接的现象；也有部分行业由于利润下降，甚至出

现亏损、歇业。

张文献认为，目前广东中小企业遇到了一些新的困难。

这些新压力、新困难可以归纳为“一减一增”，“减”是资

金的供应减少，“增”是融资的成本增加。但就全省而言，

广东并没有出现中小企业“倒闭潮”。广东省中小企业整体

还处于持续平稳发展的势头。

张文献表示，广东省统计部门提供的数据显示，与中小

企业经营状况相关的数据有4个增加：1.一季度广东省民营经

济单位数同比增长了3.5%，私营企业数增长了14.7%；2.1至

5月，广东中小企业完成的增加值保持了2位数的增长，而且

增加值比全省的平均水平超出11%；3.中小企业投资进出口

增加；4.中小企业税收增加。

另外，据人民银行提供的信贷投放数据，1至5月，广东

新增的人民币贷款，其中中小型企业同比增长了29%，特别

是小型企业新增贷款比重同比去年提高了9.6%。

广东承认部分中小企业经营困难

GuangDong SEMs Face Operating Challenges

Zhuhai Imagecomm is the First to Release New Color Toners for Xerox

2011年，珠海图讯科技发展有限公司全球率先推出日本

进口，应用在施乐CP105B/CP205/CM205B等机型的彩色碳

粉。珠海图讯自成立以来，一直致力于为广大客户提供高性价

比产品，并提供相应的技术支持。这款彩色碳粉自推出以来，

已通过多家大型成像卡盒厂的严格测试，并已经正式使用。

施乐的该系列彩色打印机，采用LED曝光灯曝光，低温定

影，内置鼓组件，客户一般只能更换碳粉盒，因此对碳粉要求

较高。而珠海图讯所推出的该款彩粉具有颗粒细腻，熔点低等

特点，适用于低温定影，打印样页，色彩还原度高，后期无明

显衰减。珠海图讯同时开发出与这款碳粉匹配的芯片，方便广

大客户的使用。

珠海图讯全球率先推出施乐彩色碳粉


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RECHARGEasiaMONTHLY BUYER'S GUIDE

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