raiffeisen bank international

Raiffeisen Bank InternationalQ1/2020 Results – 14 May 2020

Disclaimer

Group Investor Relations 2

Certain statements contained herein may be statements of future expectations and other forward-looking statements about Raiffeisen Bank International AG (“RBI”) and its affiliates, which are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. In addition to statements which are forward-looking by reason of context, words such as "may", "will", "should", "expects", "plans", "contemplates", "intends", "anticipates", "believes", "estimates", "predicts", "potential", or "continue" and similar expressions typically identify forward-looking statements.

By their nature, forward-looking statements involve known and unknown risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. As such, no forward-looking statement can be guaranteed. Undue reliance should not be placed on these forward-looking statements. Many factors could cause our results of operations, financial condition, liquidity, and the development of the industries in which we compete, to differ materially from those expressed or implied by the forward-looking statements contained herein.

These factors include, without limitation, the following: (i) our ability to compete in the regions in which we operate; (ii) our ability to meet the needs of our customers; (iii) our ability to leverage synergies from acquisitions, cost reduction programs or other projects; (iv) uncertainties associated with general economic conditions particularly in CEE; (v) governmental factors, including the costs of compliance with regulations and the impact of regulatory changes; (vi) the impact of currency exchange rate and interest rate fluctuations; and (vii) other risks, uncertainties and factors inherent in our business.

This presentation contains financial and non-financial information and statistical data relating to RBI. Such information and data are presented for illustrative purposes only.

Subject to applicable securities law requirements, we disclaim any intention or obligation to update or revise any forward-looking

statements set forth herein, whether as a result of new information, future events or otherwise.

This document is for information purposes only and shall not be treated as giving any investment advice and/or recommendation whatsoever. This presentation and any information (written or oral) provided to you does not constitute an offer of securities, nor a solicitation for an offer of securities, nor a prospectus or advertisement or a marketing or sales activity for such securities. Neither the shares of RBI nor securities issued by any subsidiary of RBIhave been registered under the U.S. Securities Act of 1933 (the “Securities Act”) nor in Canada, U.K. or Japan. No securities may be offered or sold in the United States or in any other jurisdiction, which requires registration or qualification, absent any such registration or qualification or an exemption therefrom. These materials must not be copied or otherwise distributed to “U.S. persons” (according to the definition under Regulation S of the Securities Act as amended from time to time) or publications with general circulation in the United States. The circulation of this document may be restricted or prohibited in certain jurisdictions.

For the United Kingdom: This presentation and related material (these "Materials") are for distribution only to persons who are members of RBI falling within Article 43(2) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 (as amended, the "Financial Promotion Order") or who (i) have professional experience in matters relating to investments falling within Article 19(5) of the Financial Promotion Order, (ii) are persons falling within Article 49(2)(a) to (d) ("high net worth companies, unincorporated associations etc") of the Financial Promotion Order, (iii) are outside the United Kingdom, or (iv) are persons to whom an invitation or inducement to engage in investment activity (within the meaning of section 21 of the Financial Services and Markets Act 2000) in connection with the issue or sale of any securities may otherwise lawfully be communicated or caused to be communicated (all such persons together being referred to as "relevant persons"). These Materials are directed only at relevant persons and must not be acted on or relied on by persons who are

not relevant persons. Any investment or investment activity to which these Materials relate is available only to relevant persons and will be engaged in only with relevant persons.

Figures shown in the presentation are based on figures disclosed in the annual report (for this presentation, numbers in the annual report have been adjusted to reflect impact from FINREP implementation) as well as the interim reports of RBI. However, figures used in this document have been rounded, which could result in percentage changes differing slightly from those provided in such reports.

We have diligently prepared this presentation. However, rounding, transmission, printing, and typographical errors cannot be ruled out. None of RBI, any of its affiliates, advisors or representatives shall be responsible or liable for any omissions, errors or subsequent changes which have not been reflected herein and accept no liability whatsoever for any loss or damage howsoever arising from any use of this document or its content or third party data or otherwise arising in connection therewith.

14 May 2020

Executive Summary


02Financials

03Risk Management

04Appendix

01Executive Summary

JOHANN STROBL

14 May 2020

Executive Summary Q1/2020


77,745

Operating result up 33% driven by core revenues and net trading income/fair value result

NII and net fee and commission income up 7% and 11% respectively, driven by higher volumes

Strong loan growth across all markets, offset by depreciation of domestic currencies

7% loan growth in GC&M (EUR 2 bn) mainly from new business in January and February

Sharp slowdown in retail lending following implementation of lockdown measures

Operating Result (in EUR mn) Consolidated Profit (in EUR mn)

Loans to Customers (in EUR mn) CET1 Ratio (including result)

Consolidated profit reflects EUR 165 mn impact from Covid-19:

– Covid-19 related risk costs (EUR 96 mn), including changes to macro scenario and post-model adjustments

– Other results include Covid-19 related impairments of goodwill and investments in associates (EUR 61 mn) as well as modification effects from moratoria (EUR 8 mn)

650

489

1-3/2020

1-3/2019

177

226

1-3/2020

1-3/2019

31/3/2020

91,20431/12/2019

92,198

13.9%

31/3/2020

31/12/2019

13.0%

Down 90 bps, driven by FX moves (44 bps) and credit RWAs (30 bps) mainly from new lending

CET1 ratio includes Q1 result

2019 dividend remains deducted from CET1 ratio (42 bps)

14 May 2020

Financial Performance Q1/2020


2.44Net Interest Margin

2.44Cost/Income Ratio

2.44

ConsolidatedReturn on Equity

1-3/2019

1-3/2020 2.43%

2.43%

1-3/2020

1-3/2019 59.7%

53.8%

1-3/2020

7.9%1-3/2019

5.6%

14 May 2020

Cost/income ratio improvement driven by 8% higher core revenues

NIM stable at 2.43%. However, in response to Covid-19 many central banks across CEE have lowered key rates

General admin. expenses impacted by wage inflation in most markets throughout 2019

y-o-y EUR 1,405 mn 15.8%

y-o-y

EUR 881 mn 6.9%

y-o-y

EUR 448 mn 11.4%

y-o-y

EUR (755) mn 4.3%

y-o-y

66 bps 62 bps

Fee Income

Operating Income

General Admin. Expenses

Provisioning Ratio

Net Interest Income

RBI: Ensuring Business Continuity


Business continuityKeeping our employees and customers safe

Keeping our bank fully operational

Ensuring access for Retail customers

RBI’s business is ensured by the location-independent availability of all necessary resources

Priority 1 Priority 2

of RBI‘s HO employees working remotely

> 95%

of all branches remain open across the countries

uptime of all mobile banking systems > 80% > 99%

Focus on customer care and engagement; shifting branch resources to call centers55% of call center staff work

remotely

CEE relatively less impacted

CEE benefited from early implementation of restrictive Covid-19 counter-measures

576511482

414

24591 69 50 43 31 30 26 22 21 16 14 14 13 11 10 5

Spai

nIta

lyUK

Fran

ce USA

Ger

man

yA

ustri

aRo

man

iaHu

nga

rySe

rbia

B&H

Cze

chia

Cro

atia

Pola

ndKo

sovo

Bela

rus

Russ

iaBu

lgar

iaA

lba

nia

Ukra

ine

Slov

akia

Fatalities per millionas of 11 May

Austria, Slovakia and Czech Republic among the first to ease restrictions

14 May 2020

Overview of Support Mechanisms in CEE


Fiscal measures Quantitative easing measures

Strong monetary easing contrary to earlier crises

Bond purchases by central banks in Hungary, Romania, Croatia and option for purchases in Czech Republic

-0,25-0,50-0,75-0,75

-2,00-5.50

BelarusRomania

RussiaSerbia

Czech Rep.UkraineIMF

Strong combination of fiscal and monetary policy responses in CEE CEE countries approved packages raising expenditures to support the real economy, but also giving guarantees and deferring taxes to increase the policy response

Increased repo activity in Czech Republic, Hungary, Romania, Croatia, Serbia and Ukraine

Unprecedented government bond QE and QE-like measures in CEE to support additional funding needs

External support

EUR 3.3 bn program announced, support for Western Balkan countries1

3,9% 3,0% 2,4%

7,6% 7,0%4,6% 3,3%

16,8% 15,0%

9,2%

3,5% 2,0% 0,5% 1,5%

CzechRepublic

Hungary Croatia Serbia Austria Ukraine SlovakiaDirect from state budgetsIndirect support: guarantees, payment deferrals, etc.

1 Albania, Bosnia and Herzegovina, Kosovo, Serbia

EU (incl. EBRD)The IMF doubled its funds for EM via Rapid Financing Instrument

Structural funds & investments as well as Solidarity Fund for EU members

Key rate cuts in 2020 (in pp)

ECB Swap-lines for Croatia and Bulgaria

ECB

In % of GDP, full list of measures on p. 32 Full list of measures on p. 33

14 May 2020

Corporate Business: Focusing on our Relationship Business


Prioritizing GAMS clients, strong credit profile or clients with multiple products

Relationship approach supporting clients during crisis

Strong focus on pricing of new business Simplified application for clients with good

credit profile prior to Covid-19 crisis

Monitoring of Covid-19 sensitive industries and clients

Dedicated approach per industry/for most important exposures

State guarantee schemesState guarantee schemes Usage of moratoriaUsage of moratoria

In five RBI markets, guarantee schemes fully defined and in place. In remaining CEE countries guarantee mechanism still in preparation (except for Kosovo, Ukraine and Belarus)

Bank’s share in state programs usually linked to the market share in assets

Margins are regulated in Hungary, Romania, Croatia, Serbia, Albania and Russia

up to 80%Risk coverage by moststate guarantee schemes

1 Russia restricts relief to defined business according to government classification in selected industries most affected by Covid-19: transport, tourism, hotels, leisure among others

Moratoria implemented in majority of RBI markets (ex. UA, BY)

Expected utilization of moratoria varies depending on local structure/attractiveness - total volume under moratoria c. EUR 5 bn

Austria

Aid for affected sectors: EUR 15 bnTotal fiscal package of EUR 38 bn (9% of GDP)

Guarantees covering 90% of risk

< 40% Czech Republic Bulgaria Romania Bosnia and Herzegovina Slovakia Russia1

of clients in 40 – 60 % of clients in

Hungary Serbia Kosovo Albania Croatia (potentially >60%)

11 Target customer base Pricing and underwriting Industries22 33

14 May 2020

Overview and Usage of Moratoria in Retail


Overview of moratoria in retailOverview of moratoria in retail

Opt-in (on client request)

Opt-out

Moratoria usage (private individuals)Moratoria usage (private individuals)

CE

Czech Republic Slovakia Albania Bosnia and Herzegovina Bulgaria Croatia Romania

Hungary Serbia Kosovo

Hungary (opt-out)

Czech Republic Slovakia 8,9%

13,0%

42,4%

Serbia (opt-out)

Kosovo (opt-out)

Albania Bosnia and Herzegovina Croatia Romania Bulgaria 7,2%

8,0%

9,7%

14,0%

18,2%

50,5%

78,5%

Moratoria up and running in all countries, with exceptionof Ukraine and Belarus

Russia

SEE

12 %RBI

Duration and concept Period ranging from 3 months (Albania, Serbia), 4-6 months

(most others) or until year-end 2020 (Hungary, Romania)

All moratoria cover principal and interest (except Czech Republic, only principal)

Treatment of interest Interest is accrued in all of the countries

Interest also capitalized in: Czech Republic, Kosovo and Serbia

Full list of measures on p. 32

Minimal participation so far in Russia

14 May 2020

% of volume, as of 4 May 2020

Macro Outlook

Group Investor Relations 1014 May 2020

Given lockdowns in major Western EU economies, we anticipate a severe recession with euro area GDP down at least 6.5% in 2020, with substantial output decline in H1 and a more severe downturn in Western Europe than in the Global Financial Crisis (GFC), especially for private consumption

Headline drop in GDP expected to be at least as deep as during GFC for most Central and Southeastern Europe markets; in Eastern Europe 2020 recession possibly not as severe as during GFC

Bold monetary and/or fiscal measures in Western Europe and most CEE economies could provide stabilizing effects in H2 2020 and support a solid recovery in 2021, assuming no substantial second infection wave in Europe

Russia hit much harder by Covid-19 spread than expected in March, outright recession expected in 2020; aggregate fiscal/monetary policy response limited so far. Much more active monetary policy response expected in 2020, fiscal policy response possibly later in 2020

Aggregate NPL ratio in CEE banking sectors expected to stay in the 6-9% range in 2020/2021 (year-end 2019 4% in CE/SEE, 8% in EE); asset quality deterioration likely to be lower/smoother than in GFC due to several pre-crisis factors (e.g. lower pre-crisis growth rates, more disciplined risk approach) and crisis response measures (e.g. moratoria and/or government support measures)

Real GDP (% yoy)Country 2018 2019 2020e 2021fCE Czech Republic 2.9 2.5 (7.6) 6.6

Hungary 5.1 4.9 (3.5) 5.0

Poland 5.2 4.1 (4.5) 4.2

Slovakia 4.0 2.3 (6.0) 5.0

CE 4.5 3.7 (5.2) 4.9SEE Albania 4.1 2.2 (4.0) 4.0

Bosnia a. H. 3.7 2.6 (5.2) 3.3

Bulgaria 3.1 3.4 (6.0) 4.0

Croatia 2.7 2.9 (8.5) 3.0

Kosovo 3.8 4.2 (3.5) 4.0

Romania 4.0 4.1 (7.0) 4.5

Serbia 4.4 4.2 (4.0) 4.5

SEE 3.7 3.7 (6.5) 4.2EE Belarus 3.1 1.2 (4.5) (0.5)

Russia 2.3 1.3 (4.9) 2.8

Ukraine 3.3 3.2 (5.0) 3.0

EE 2.4 1.5 (4.9) 2.7Austria 2.4 1.6 (7.2) 5.9Germany 1.5 0.6 (5.9) 4.2Euro area 1.9 1.2 (6.5) 4.9Source: RBI/Raiffeisen Research as of May 2020

Outlook and Targets

Group Investor Relations 1114 May 2020

Loan GrowthWe expect modest loan growth in 2020

Payout RatioBased on this target we intend to distribute between 20 and 50 per cent of consolidated profit.

Risk CostsThe provisioning ratio for FY 2020 is currently expected to be around 75 basis points, depending on the length and severity of disruption

Cost / Income RatioWe aim to achieve a cost/income ratio of around 55 per cent in the medium term and are evaluating how the current circumstances will impact the ratio in 2021

ProfitabilityIn the medium term we target a consolidated return on equity of approximately 11 per cent. As of today, and based on our best estimates, we expect a consolidated return on equity in the mid-single digits for 2020

CET 1 RatioWe confirm our CET1 ratio target of around 13 per cent for the medium term

Financials


02Financials

03Risk Management

04Appendix

01Executive Summary

14 May 2020


Capital Ratios

14 May 2020

RBIRegulatory

(including Q1/2020 results)

Regulatory capital requirements Q1/2020 Development

P2R of 2.25%; 1.27% needs to be held in CET1, 98 bps can be filled with AT1/T2

P2G of 1.00%; to be entirely held in CET1 CBR composition:

systemic risk buffer 2.00% capital conservation buffer 2.50% countercyclical capital buffer 0.34%

Current buffer to regulatory CET1 at 238 bps after dividend deduction

MDA trigger: 11.16% including current AT1 and T2 shortfall

Buffer to MDA trigger: 1.83% (incl. Q1 results) Available distributable items (ADI) of EUR 7,065 mn

as of 31/03/2020

13.0%

14.5%

16.8%

4.50%

1.27%

4.83%

10.60%

1.92%

12.52%

2.56%

CET 1 Tier 1 Total Capital

CBR

P2R

Pillar 1

CET 1

AT 1(incl. P2R)

Tier 1

Tier 2(incl. P2R)

10.60%

15.09%

12.52%

Changes to capital situation

Reduction of CCyB in BG and CZ, revocation of increase in SK – mid-single digit (bps) impact on RBI

Prudential treatment of software assets; current deduction of software items from CET1 at 76 bps –impact on RBI subject to final EBA Regulatory Technical Standard


CET 1 Ratio Development in Q1/2020

14 May 2020

FX development in Q1 with net negative impact of around 44 bps (mainly RUB, BYN, CZK and HUF)

1 2

3

CET1 development influenced by…

RWA increase from credit risk (EUR 1.8 bn):

RWA increase attributable to market risk (EUR 0.8 bn) due to elevated volatility in March

Loan growth New business (13 bps, EUR 0.77 bn) Drawdown of committed lines (6

bps, EUR 0.35 bn)

Other effects:11 bps, EUR 0.65 bn rating migration

YE 2019 Q1/2020 includingresults

FX effect Credit risk Market risk Deduction items& other effects

RetainedearningsQ1/2020

1 2 3

YTD -90bps


Funding and Liquidity

RBI head office funding mix1

1 excl. money markets & equity

14 May 2020

146%139%

131%140% 139%

114% 110% 109% 112% 111%

101% 103% 103% 98% 98%

Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020

LCR NSFR Loan/deposit ratio

Liquidity ratios

59% of Group funding from customer deposits. Inflows remain strong with high stickiness despite low interest rates

18% of Group funding is long-term wholesale funding

Funding of subsidiaries across CEE is mainly through local deposits

MREL targets communicated by SRB are manageable; transition period ranging from two to four years

Overview of funding plan RBI Group

Comfortable position across the Group

Very high LCRs across network

Close monitoring of the liquidity profile

Temporarily increased ECB funding to optimize the usage of non-HQLA collateral

Monitoring markets for senior unsecured and covered bond funding to manage NSFR and to extend the funding profile beyond ECB tenors

Customer liabilities40%

Other senior funding23%

Senior unsecured15%

ECAs and supranationals9%

Subordinated capital7%

TLTRO 4%Covered bonds1%


Key Financials

353

177

69

6

Operating result

Q4/2019

(144)

Otherresult

Levies (upfront booking)

(107)

Other Q1/2020

Change in consolidated profit(q-o-q)

14 May 2020

Operating result: lower current income from associates (R-IT down EUR 124 mn following EUR 117 mn gain from SoftwareONE IPO in Q4/2019)

Other result up following a decrease in credit-linked and portfolio-based provisions for litigation (down EUR 49 mn) primarily in Poland and lower impairments on investments in subsidiaries and associates (down EUR 46 mn)

Strong deposit inflows from households in local currencies across the network, offset by currency movements

Profitability (in EUR mn) Q1/2020 Q4/2019 q-o-q Q1/2019

Net interest income 881 881 0.0% 825

Net fee and commission income 448 489 (8.5%) 402 Operating income 1,405 1,642 (14.5%) 1,213 General administrative expenses (755) (848) (11.0%) (724)Operating result 650 794 (18.2%) 489

Impairment losses on financial assets (153) (154) (0.6%) (9)

Other result (82) (151) (45.6%) (26)Profit/loss before tax 286 468 (38.8%) 340 Profit/loss after tax 207 380 (45.4%) 259 Consolidated profit/loss 177 353 (49.9%) 226

Financial position 31/3/2020 31/12/2019 q-o-q 31/3/2019

Total assets 155,596 152,200 2.2% 146,413

Loans to customers 92,198 91,204 1.1% 85,528

Hereof non-financial corporations 46,701 45,374 2.9% 44,129

Hereof households 33,646 34,792 (3.3%) 31,924

Deposits from customers 97,084 96,214 0.9% 88,741

Hereof non-financial corporations 35,891 34,889 2.9% 31,043

Hereof households 46,419 46,961 (1.2%) 44,395 Equity 13,177 13,765 (4.3%) 12,837


Operating Result

Operating income

General administrative expenses

NII

1,642

Q4/2019

1,405

Q1/2020

0 (42)

Fees

(33)

Net Trading & FV

(163)

Other

848

Q1/2020Q4/2019

(51)(26)

Staff expenses Other admin. expenses

(15)

Depreciation

755

(11.0%)vs. Q4/19

(14.5%)vs. Q4/19

14 May 2020

In EUR mn

Net interest income stable; volume-driven increase in CE and GC&M offset by EE (mainly FX-driven decline)

NIM at 2.43% (down 4 bps q-o-q); Russia down 39 bps (partly FX effects) and Ukraine down 64 bps (rate cuts)

Net fee and commission income down EUR 42 mn from seasonally lower volumes in payment services and from loan and guarantee business, mainly in Russia and GC&M

Net trading income and fair value result down EUR 33 mn following one-off sale of equity instruments in previous quarter (EUR 27 mn in Slovakia)

Other items down EUR 163 mn primarily from current income from associates (down EUR 130 mn) and from other net operating income (down EUR 36 mn, following provision releases in Romania and Russia in Q4)

Staff expenses down EUR 26 mn due to seasonally higher expenses in Q4 (bonuses and salary adjustments mainly in Russia and Slovakia)

Other administrative expenses down EUR 51 mn due to seasonally higher advertising (mainly in Romania and Russia) and legal/consulting expenses (mainly in head office) in Q4


Central Europe Q1/2020

2.44

Loans to Customers(EUR mn)

2.44

2.44

NIM

2.44

Cost/ Income Ratio

Q4/2019

Q1/2020 29,334

29,603

1.94%

Q1/2020

Q4/2019

2.13%

50.5%

Q4/2019

Q1/2020

58.3%

(1%)

14 May 2020

Strong loan growth offset by sharp depreciation of HUF (-8%) and CZK (-7%)

Significant policy response in Czech Republic and Hungary, each equivalent to 20% of GDP

In Hungary, EUR 4 mn charge for net modification due to moratorium. One-off tax to be booked in three instalments from Q2

+19 bps

1) CE also includes rundown portfolios in Poland and Slovenia

1


Southeastern Europe Q1/2020

2.44 2.44

2.44 2.44

15,915

16,259

Q4/2019

Q1/2020

Q1/2020

Q4/2019

3.48%

3.62%

Q1/2020

Q4/2019

54.7%

53.4%

+2%

(14) bps

14 May 2020


Cost/ Income Ratio

NIM

Fiscal measures in Croatia equivalent to c. 11.6% of GDP

In Serbia, fiscal measures over 11% of GDP including EUR 2 bn guarantee scheme for bank loans

In Romania, EUR 3 mn charge for net modification due to moratorium


Eastern Europe Q1/2020

2.44 2.44

2.44 2.44

Q4/2019

Q1/2020 12,756

14,465

5.95%Q4/2019

Q1/2020 5.59%

Q4/2019

Q1/2020 38.4%

43.5%

(12%)

(36) bps

14 May 2020

Loan growth in Russia offset by 18.6% RUB depreciation

NIM in Russia (down 39 bps) impacted by lower interbank rates and product mix

In Russia, preparation for a second guarantee scheme targeting systemically important companies and micro/SMEs from industries most affected by Covid-19


NIM

Cost/ Income Ratio


Group Corporates & Markets Q1/2020

2.44

2.44

Q4/2019

Q1/2020 31,766

29,720

Q1/2020

Q4/2019

1.17%

1.10%

+7%

+6 bps

14 May 2020

Q1/2020 (EUR mn)

Operating result 102.2

Profit after tax 54.2

NIM 1.17%

CIR 62.5%

Loan growth 6.9%

Provisioning 32 bps


Cost/ Income Ratio

Strong loan growth in Q1 driven by high quality lending to corporates and project finance

Deposits up 5% q-o-q

NIM

Profit after tax EUR 54 mn

40-1 15

Corporates Vienna

MarketsVienna

Specialized FI subsidiaries and other

85% of GC&M net exposure1 is to Austria and Western Europe

1) Net Exposure: gross exposure after applying credit conversion factors and net of collateral values

Q4/2019

Q1/2020 62.5%

59.5%


Risk Management

02Financials

03Risk Management

04Appendix

01Executive Summary

HANNES MÖSENBACHER

14 May 2020


Total Exposure and Credit Portfolio Development

Total exposure by segments, in EUR bn, Q1/2020

20,0116,96

8,43

3,12

32,18

11,68

5,55 5,39 4,00 2,67 1,84 1,06

23,67

18,17

3,19 2,31

HUSK BHCZ UAPL RO HR BG BYRS AL RUKO

86.0148.54

GC&M +7.5%CE (2.9%)

SEE +1.0%

EE (12.9%)

14 May 2020

Total: EUR 190.5 bn, +0.8%

Q1/2020 Development

9 4 6

10 10

13 13

16 34 34

17 24

Other

Utilities

Energy

Consumer cyclical

Real estate

Consumer non-cyclical

Materials

Industrials

Financial Institutions

Sovereigns & Supranationals

Consumer loans & other

Mortgages Retail 21.4 %

Non-retail78.6 %

Total exposure by sector, in EUR bn, Q1/2020Total: EUR 190.5 bn

Total exposure up by EUR 1.5 bn, driven by GC&M (up EUR 6 bn) due to increased central bank placements and corporate business, offset by FX depreciation in several local currencies (RUB, UAH, CZK and HUF)

Without FX movements in Q1, total exposure would have increased EUR 6.6 bn, driven by GC&M and retail business (mortgages and consumer loans) in Russia, Hungary, Slovakia and Romania

Committed lines Increase in drawing of committed lines by EUR 1.2 bn – mainly driven by GC&M (up EUR 0.9 bn) Current utilization of c. EUR 17.3 bn at 31.03.2020


Exposure to Covid-19 Sensitive Sectors

Gross exposure to Covid-19 sensitive Sectors

High risk sectors1,5%

Moderate risk sectors9,2%

Lower risk sectors89,3%

EUR ~ 150 bnNon-retail

1) Net Exposure: gross exposure after applying credit conversion factors and net of collateral values

14 May 2020

Sovereigns Construction & Engineering Food & Agricultural Products Financial Institutions Health Care Telecommunication Services Retail wholesales/groceries

Oil & Gas Automotive Air Freight & Logistics

Tourism Leisure Facilities Airlines and Airport

Services

EUR 133.8 bnEUR 133.8 bn

Lower risk sectors

Gross exposure

EUR 88.8 bnEUR 88.8 bnNet exposure1



High risk sectors

Moderate risk sectors



Gross exposure

Net exposure1

Gross exposure

Net exposure1


RWA Development

RWA by category & segment, in EUR bn, ∆YTD Total: EUR 78.2 bn, +0.3%

+3%

Market risk RWA 4.2 bn Operational risk RWA

7.7 bn

Retail RWA 18.1 bnNon-retail RWA

48.2 bn

RWA developments in Q1

Non-retail credit risk RWA up by EUR 165 mn (up EUR 1.5 bn before FX impact) driven by increased corporate loan exposure in GC&M and offset by depreciation of RUB (-19 %), UAH (-13 %), HUF (-8% ) and CZK (-7 %)

Retail credit risk RWA down by EUR 635 mn mainly driven by FX movements (up EUR 0.3 bn before FX impact) – local mortgage and consumer loan business increase of around EUR 0.6 bn (before FX) mainly in Russia, Hungary, Slovakia and Romania

Market risk RWA up by EUR 804 mn driven by higher volatilities in FX (RUB, UAH) and interest rates (EUR)

Operational risk RWA down by EUR 119 mn, driven by FX movements

Commitment to 13% target CET1 ratio is the cornerstone of RWA budgeting, including new lending and Covid-19 effects

Uncertainty remains around duration and scope of governmental measures

∆ ∆Czech Republic 7.92 (3.5%) GC&M 26.22 6.6%

Hungary 3.56 (4.9%) Albania 1.34 (0.7%)

Poland 3.52 (4.4%) Bosnia & Herzegovina 2.04 1.3%

Slovakia 6.46 0.8% Bulgaria 2.64 3.6%

CentralEurope 21.50 (2.8%) Croatia 2.71 2.7%

Belarus 1.59 (8.8%) Kosovo 0.74 (0.7%)

Russia 9.17 (10.7%) Romania 4.99 5.0%

Ukraine 2.72 (10.4%) Serbia 2.06 11.1%

EasternEurope 13.49 (10.4%) Southeastern

Europe 16.52 3.9%

RWARWA

14 May 2020


IFRS 9 Provisioning in Q1/2020

Covid-19 post-model adjustments Post-model adjustments led to additional EUR 68 mn of Stage

2 bookings Retail: EUR 48 mn; Non-retail: EUR 20 mn Holistic approach based on flagging of customers depending

on: Industry: most affected industries are tourism, oil & gas,

consumer goods Impact of environment on retail customers based on

employer industry or SME related business

IFRS 9 macro assumptions

Macro related risk costs EUR 28 mn Adjustments based on: Updated outlook on GDP growth rate (see slide 10) Unemployment rate up by 5% (base case) Inflation rate decrease by 1% (base case)

Q1 risk costs of EUR 153 mn mainly in Stages 1 and 2 (EUR 125 mn) – Stage 3 net bookings of EUR 28 mn driven by retail segment

14 May 2020

Stage 1 & 2 Macro assumptions

Stage 3 Total net provisions in Q1

1 32

EUR29 mn

EUR 68 mn

EUR28 mn

EUR 153 mn

2

Retail EUR 48 mn

Non-retailEUR 20 mn

EUR 28 mn

Covid-19 Post Model adjustments

2

66 bps(annualized)


Provisioning and Impairment

Provisioning and impairment IFRS 9 provisioning Q1/2020 by segment

Central Europe

Eastern Europe

RBI Group

Southeastern Europe

Q1 2019 Q2 2019 Q3 2019 Q4 2019 FY 2019 Q1 2020

Group Corporates & Markets (GC&M)

(6)

39

(12)(59) (38) (50)

0.13%(0.54%) 0.63%0.09% 0.16% 0.68%

1.27%0.00% 0.30%

0.88% 0.63% 0.46%

(12) (33) (25) (70) (51)

0

0.75%0.44%0.69%

0.08% 0.28%0.65%

(3) (9) (20) (26)(59)

(26)

(20) (5)(38)

(64)(25)

(1)

0.26%0.04%

0.66%0.65%

0.01%0.32%

(9) (68) (154) (234) (153)(2)

0.47%0.01%

0.32%0.09%0.29% 0.22%

Total net impairment

Provisioning ratio

14 May 2020

in EUR million

Stage1+2

1 322 2

Macro Covid-19 Stage 3 Total Q1/20

In EUR mn


NPE Ratio and NPE Coverage

NPE Ratio and NPE Coverage Ratio Asset Quality Developments YTD

NPE ratio: Non-performing exposure (loans and debt securities) in relation to entire loan portfolio of customers and banks (gross carrying amount) and debt securities

NPE coverage ratio: Impairment losses (Stage 3) on loans to customers and banks and on debt securities in relation to non-performing loans to customers and banks and debt securities

Central Europe

Eastern Europe

RBI Group

Southeastern Europe

Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 NPE Stock

Group Corporates & Markets (GC&M)

2.7% 2.5% 2.4%2.3% 2.2%

57.2%57.2% 58.6%59.1% 62.8%

67.8% 69.9%64.0% 64.5% 70.2%

60.9% 60.0%58.7% 58.6% 55.6%

60.2%58.4% 59.0% 61.0% 62.4%

53.3% 55.9% 55.9%55.4% 58.6%

NPE ratio

NPE coverage ratio

in EUR mnQ1/2020∆ QoQ

885(10.5%)

3.5% 3.0%3.1%3.3% 2.8%

2.0%2.8% 2.1%2.5% 2.4%

2.3% 1.9% 1.9% 1.7%1.7%

2.1%2.5% 2.0%2.3% 2.3%

739(1.1)%

420(4.1)%

8074.7%

2,855(3.2)%

NPE ratio down 10 bps to 2.0% driven by writebacks and recoveries (EUR 204 mn), write-offs (EUR 76 mn) and NPE sales (EUR 27 mn)

NPE coverage ratio up 1.5 PP to 62.4% due to recoveries, write-offs and sales of NPEs with lower provisioning

Poland: NPE ratio down 2.4 PP to 7.6%; NPE coverage ratio up 11 PP to 69.3% due to write offs and recoveries of lower provisioned NPE (retail and non-retail)

Hungary: NPE ratio down 0.3 PP to 2.2% due to recoveries and writebacks in retail; NPE coverage ratio up by 7.2 PP to 54.0%

Russia: NPE ratio up by 0.2 PP to 1.8%; NPE coverage ratio down by 5 PP to 50.1% mainly driven by one default in non-retail

GC&M: NPE ratio stable; NPE coverage ratio up by 2.7 PP to 58.6% mainly driven by repayment of a defaulted customer

14 May 2020


Appendix

02Financials

03Risk Management

04Appendix

01Executive Summary

14 May 2020


Geographic Footprint

14 May 2020

Leading regional player with CEE presence of over 30 years servicing approx. 16.8 million customers

Covering 14 markets (incl. Austria), thereof seven are EU members and Serbia and Albania have candidate status

Top 5 market position in 12 countries

Strong market position with Austrian corporates focusing on CEE

Central Europe (CE)

Southeastern Europe (SEE)

Eastern Europe (EE)

Austria, #3 Loans: EUR 36.3 bn

Branches: 20

Czech Republic, #5 Loans: EUR 11.3 bn

Branches: 136

Hungary, #5 Loans: EUR 3.9 bn

Branches: 72

Slovakia, #3 Loans: EUR 11.2 bn

Branches: 182

Albania, #3 Loans: EUR 0.8 bn

Branches: 78

Bosnia & Herzeg., #2 Loans: EUR 1.4 bn

Branches: 103

Croatia, #5 Loans: EUR 2.7 bn

Branches: 75

Kosovo, #1 Loans: EUR 0.7 bn

Branches: 47

Romania, #4 Loans: EUR 5.9 bn

Branches: 354

Serbia, #5 Loans: EUR 1.7 bn

Branches: 88

Russia, #9 Loans: EUR 9.9 bn

Branches: 153

Ukraine, #4 Loans: EUR 1.6 bn

Branches: 453

Belarus, #5 Loans: EUR 1.3 bn

Branches: 87

Bulgaria, #6 Loans: EUR 3.1 bn

Branches: 148

Note: Ranking based on loans to customers as of 31/12/2019Additionally, RBI operates leasing units in Slovenia, Moldova and Kazakhstan


Raiffeisen Banking Group Structure

Raiffeisen Banking Group (RBG) – largest banking group in Austria with total assets of EUR 320 bn as of 31/12/2019

Solid funding profile of RBG based on a domestic market share of around 33% of total customer deposits, not least due to superior brand recognition

Three-tier structure of RBG:

1st tier: 369 independent cooperative Raiffeisen banks focusing on retail banking. They hold shares in:2nd tier: 8 independent regional Raiffeisen banks focusing on corporate and retail banking. They hold approx. 58.8% of the share capital of:3rd tier: Raiffeisen Bank International AG

Protection schemes

RBG’s Institutional Protection Schemes (IPS): Protection schemes designed pursuant to CRR to ensure the liquidity and solvency of participating members. There are IPS at the regional level as well as one at the federal level. For details see page 41

Statutory deposit guarantee scheme:RBI and the regional Raiffeisen banks are members of ESA (Einlagensicherung Austria) since the beginning of 2019

Central Europe

Southeastern Europe

Eastern Europe

Group Corporates & Markets

Corporate Center

8 Regional Raiffeisen Banks Free Float

58.8% 41.2%

369 Raiffeisen Banks (~1,500 outlets)

14 May 2020


Overview of Measures in CEECountry Moratorium Rescue package (% of GDP) Potential external support

Czech Republic

3 months or 6 months

Opt-in Principal only, interest still due from businesses, but capitalized for individuals

20% incl. 16% in guarantees EU

Hungary Until YE 2020 Opt-out Principal, interest & fees - Interest accrued, but not capitalized

18%, incl 15% in guarantees and subsidized interest

EU

Slovakia Up to 9 months Opt-in Principal & interest - Interest accrued, but not capitalized

4% incl. 0.55% in guarantees 2.7% planned from EU, ESM available

Albania 3 months(end of June )

Opt-in Principal & interest - Interest accrued, not capitalized

2.2%, incl. 0.7% indirect EU, EIB

Bosnia and Herzegovina

Effective for 6 months

Opt-in Principal & interest - Accrued, not capitalized 7.3%, incl. 2.8% indirect 2.5% (EBRD) and 1.8% (World Bank) in negotiations

Bulgaria Private moratorium aligned with national bank, effective for 6 months or until YE 2020

Opt-in Principal & interestInterest accrued but not capitalized

2.5% incl. 60% coverage of wages in affected sectors and 2% in guarantees

EU

Croatia Guidance from national bank (no law)3 months (12 months for hotels)

- Principal & interestInterest accrued but not capitalized

11.6%, incl. 9% indirect EU

Kosovo 4 months Opt-out Principal & interestInterest accrued and capitalized

2.5%, incl. 0.2% indirect EU, IMF Rapid Financing Instrument

Romania Until YE 2020 Opt-in Principal, interestInterest accrued and capitalized

3.6%, incl. 1.6% in guarantees EU and non-conditional IMF support

Serbia 3 months (until June)

Opt-out Principal and interestInterest accrued and capitalized

11%, or EUR 5bn of which EUR 2 bn guarantees for SME

EU, EBRD, EIB, World Bank

Belarus No moratorium planned < 1% of GDP EU, IMF, World Bank

Russia 6 months; only for affected industries

Opt-in Principal and interest, Interest accrued and added to principal outstanding after payment holidays

1.2% of GDP -

Ukraine No moratorium planned 5.1% EU MFA scheme, possible support from IMF

As of 11 May 2020

14 May 2020


CEE Monetary Policy Response to Corona Crisis

ConventionalUnconventional

QE QE-LIKECzech National Bank

Cum. 200bp rate cuts recently; cut of counter-cyclical capital buffer (CCyB) to 1%

Legal foundations for QE laid, but CNB announced to use QE only as emergency tool

Higher frequency of repo operations (3x instead of 1x per week)

Hungarian National Bank

MP tightening via introduction of 0.90% 1w depo and hike of o/n lending rate to 1.85%. 1w tenor added to HUF-creating FX swaps (1m-12m tenors); RRR cut to 0%

Corp. bond purchases (max. maturity 20y and MNB participation up to HUF 50 bn). MBS QE re-starts; HGB QE set at initial HUF 1000 bn or 4.4% of HGBs outstanding but can be lifted to up to 33%. Focus 3y+ tenors. Partly direct debt monetization

Repo operations: easing of collateral rules (corp. loans with 30% haircut eligible). New fixed-rate covered loan program with unlimited liquidity for up to 5y with access extended to local open-ended funds

National Bank of Romania

50bp rate cut; lowering of RRR to 8%; FX interventions

Govt bond purchases (ROMGB), BNR started buying most recently; details not published, but purchased amounts likely low so far. QE and FX interventions as balancing act / dilemma in terms of FX

Stepped-up repo operations

Croatian National Bank

Re-launch of FX interventions (cum. EUR 2.5 bn sold to banks so far); cut in RRR to 9%

Govt. bond purchases (HRK, EUR-linked): HNB bought three times so far in cum. amount of HRK 13.82 bn or EUR 1.82 bn equivalent (~10.5% of total outstanding). Romania-style dilemma: QE vs FX interventions

Ongoing 5y LTRO; EUR 2 bn swap line with ECB until end-2020, possibly longer

National Bank of Serbia

75bp rate cut to 1.50% in Mar/Apr; ongoing FX interventions

Intensified repo operations; new 2w and 3m fixed-points FX swaps provide cheap funding

Central Bank of Russia

After -175bp between mid-2019 and Feb-2020, short pause and recently resumption by -50bp; USD selling

Recent push for more active participation of big state-owned banks in OFZ primary market

National Bank of Ukraine

1000bp rate cuts since Q3 2018, 300bp in Mar to 8.00%; FX interventions

Reintroduction of 1y and 5y refinancing operations

14 May 2020


Committed to Sustainable Finance

Green loan portfolio with total volume of eligible assets: EUR 1,370 mn as of 31/12/2019

The reference portfolio comprises green buildings (84%), evenly split between projects under construction and completed projects, and clean transportation projects (16%)

Incentive scheme introduced in January 2019 to support the long-term development of green and social loan portfolios

Eligible green loan portfolio

Austria 13%

Bulgaria 6%

Czech Republic 5%

Hungary 12%

Netherlands 5%Poland

4%

Romania 39%

Serbia 5%

Slovakia 11%

By country

Clean Transportation16%

... built43%

… under construction41%

Green buildings 84%

“C+” Prime status in sustainability rating by ISS-oekom research (June 2019)

Overall ESG score 7729th out of 379 (December 2019)

Certifications

Use of Proceeds

Two green bonds issued

Impact

12,992 tons CO2

avoided annually for theEligible Green Loan Portfolio

Equivalent to annual greenhouse gas emissions of

2,758passenger vehicles for one year

(as of 02/2019)

14 May 2020


Corporate Center/Reconciliation

Following items are reported in Reconciliation:

Reconciliation comprises consolidation adjustments to reconcile segments with Group results. The financials of the reportable segments are shown after intra-segment items have been eliminated. However, the inter-segment items are consolidated and eliminated in the Reconciliation

The main consolidation bookings carried out between segments aredividend payments to the head office, inter-segment revenues charged and expenses carried by the head office

All other consolidation bookings that reconcile the totals of reported segments’ profit or loss with the RBI Group financials are also eliminated in the Reconciliation

Offsetting of intra-Group charges resulting in a reduction of operating income and general admin. expenses in the Reconciliation

Following business areas are managed and reported in Corporate Center:

The expenses related to the shared Group-wide service and control function of the head office in the areas: risk management, finance, legal, funding, capital and asset liability management (ALM), information technology, human resources

The results from equity participation management related to dividends received and funding of network units

The results from head office treasury that are not allocated to regional or functional segments from ALM as well as liquidity and liability management

The result of business with special customers

In EUR mn 1-3/2020 1-3/2019 y-o-yOperating income (8) (176) -95.4%

General admin. expenses 34 26 32.4%

Operating result 26 (151) -

Other result 0 6 (95.2%)

Levies and special governmental measures 0 0 -

Impairment losses on financial assets 0 (1) -

Profit/loss before tax 26 (146) -

Profit/loss after tax 26 (146) -

In EUR mn Q1/2020 Q4/2019 q-o-qOperating income (8) (3) 140.2%

General admin. expenses 34 34 (0.8%)

Operating result 26 31 (16.3%)

Other result 0 16 (98.2%)

Levies and special governmental measures 0 0 -

Impairment losses on financial assets 0 (3) -

Profit/loss before tax 26 44 (39.8%)

Profit/loss after tax 26 40 (36.3%)

In EUR mn 1-3/2020 1-3/2019 y-o-yOperating income 16 131 (88.1%)

General admin. expenses (92) (76) 20.8%

Operat ing result (77) 54 –

Other result (56) (27) 106.6%

Levies and special governmental measures (59) (57) 4.4%

Impairment losses on financial assets (1) 1 –

Profit/loss before tax (194) (29) >500.0%

Profit/loss after tax (178) (8) >500.0%

In EUR mn Q1/2020 Q4/2019 q-o-qOperating income 16 135 (88.4%)

General admin. expenses (92) (87) 5.7%

Operat ing result (77) 47 –

Other result (56) (44) 28.9%

Levies and special governmental measures (59) 1 –

Impairment losses on financial assets (1) (3) (62.8%)

Profit/loss before tax (194) 2 –

Profit/loss after tax (178) 15 –

14 May 2020


Equity Overview

14 May 2020

Earnings per share down EUR 0.15 (1-3/2020: EUR 0.49 vs. 1-3/2019: EUR 0.64)

2019 dividend proposal by board: EUR 1.00 per share or maximum payout of EUR 329 mn (27% payout ratio); proposal may be reviewed ahead of October 2020 AGM

Book value per share EUR 34.26 at 31/3/2020 (EUR 35.93 at 31/12/2019 resp. EUR 33.36 at 31/3/2019)

Total comprehensive income of minus EUR 605 mn mostly impacted by currency differences (minus EUR 833 mn) mainly from Russia, Czech Republic, Ukraine, Belarus and Hungary partly offset by net investment hedge (EUR 100 mn)

In EUR mnSubscribed

capitalCapital

reservesRetained earnings

Cumulative other

comprehensive income

Consolidated equity

Non-controlling interests

Additional tier 1

TotalEquity

Equity as at 1/1/2020 1,002 4,992 8,443 (2,620) 11,817 811 1,137 13,765Capital increases 0 0 0 0 0 0 0 0AT1 capital dividend allotment 0 0 (0) 0 (0) 0 0 0Dividend payments 0 0 0 0 0 0 (0) (0)Own shares 0 0 0 0 0 0 (16) (16)Other changes 0 0 34 0 34 (1) 0 33Total comprehensive income 0 0 177 (757) (580) (25) 0 (605)Equity as at 31/3/2020 1,002 4,992 8,654 (3,377) 11,271 786 1,121 13,177


Regulatory Capital Overview

Regulatory Capital Structure

14 May 2020

In EUR mn 31/3/2020 31/12/2019 31/3/2019

Common equity tier 1 (before deductions) 10,769 11,659 10,679

Deduction items (878) (797) (715)

Common equity tier 1 (after deductions) 9,891 10,862 9,965

Additional tier 1 (after deductions) 1,236 1,230 1,214

Tier 1 (after deductions) 11,127 12,092 11,179

Tier 2 (after deductions) 1,830 1,940 2,283

Total capital 12,957 14,032 13,462

Risk-weighted assets (total RWA) 78,181 77,966 74,218

Common equity tier 1 ratio (fully loaded) 12.7% 13.9% 13.4%

Tier 1 ratio (fully loaded) 14.1% 15.4% 14.9%

Total capital ratio (fully loaded) 16.5% 17.9% 18.0%

Leverage ratio (fully loaded) 6.2% 6.7% 6.5%

Leverage exposure (total) 177,513 178,226 170,717


Maturity Profile

Maturity Profile at 31/3/2020(in EUR mn)

456

995

623

11 5

152

500

510

54614

99

500

96

20242022

1,055

1,335

2025

1,184

2026 2027

52

1,150

20282023

1,251

2020

101

2030

511

2021

1,160

1,008

1,941

966

1,541

1,055

1,349

1,184

723

>2035

1,441

2029

Senior placements Additional Tier 1Subordinated

14 May 2020


AT1 and Subordinated Instruments

14 May 2020

RZB Finance Jersey III Tier 1 was recognised as Tier 1 capital in full until 01.01.2020 and will be fully phased out by 01.01.2022 All Tier 2 capital outstanding is CRD IV compliant and thus any Tier 2 grandfathering cap is not relevant in this case Overview only includes subordinated instruments with outstanding nominal amount > EUR 150 mn (~EUR 0.6 bn Tier 2 instruments in smaller issuances are not

included)

1) Transitional and post-transitional CRR rules 2) Transitional CRR rules as of Q1 2020, calculated as reported regulatory amount divided by carrying amount before deduction for market making activities

Issuer RegulatoryTreatment1

CapitalRecognition2 ISIN Initial

CouponReset

CouponNominal

outstandingIssuance

date First Call Date Call period Maturity

Raiffeisen Bank International AG Additional Tier 1 99.6% XS1756703275 4.500%

5Y EUR MidSwap +

3.88%EUR 500 mn 17 Jan 2018 25 Jun 2025 Semi-annual Perpetual

Raiffeisen Bank International AG Additional Tier 1 99.7% XS1640667116 6.125%

5Y EUR MidSwap +

5.95%EUR 650 mn 28 Jun 2017 15 Dec 2022 Semi-annual Perpetual

RZB Finance (Jersey) III Limited

GrandfatheredTier 1 97.5% XS0193631040 6.00% 10Y CMS +

0.1% EUR 90 mn 15 Jun 2004 15 Jun 2009 Semi-annual Perpetual

Raiffeisen Bank International AG Tier 2 22.6% XS0619437147 6.625% NA EUR 500 mn 18 May 2011 NA NA 18 May 2021

Raiffeisen Bank International AG Tier 2 51.3% CH0194405343 4.75% NA CHF 250 mn 24 Oct 2012 NA NA 24 Oct 2022

Raiffeisen Bank International AG Tier 2 70.9% XS0981632804 6.00% NA EUR 500 mn 16 Oct 2013 NA NA 16 Oct 2023

Raiffeisen Bank International AG Tier 2 100% XS2049823763 1.500% NA EUR 500 mn 09 Sep 2019 12 Mar 2025 NA 12 Mar 2030


Available Distributable Items (ADI) to Cover Discretionary Distributions

1) Distributable items as defined in Article 4 (1) (128) CRR

Available Distributable Items (EUR mn)Distributable Items

14 May 2020

97 97 97 97 97

484260 354

332 387

6,517 6,823

30/6/2019 30/9/201931/3/2019

6,823 6,580

31/12/2019

6,580

31/3/2020

7,098 7,180 7,2747,009 7,065

Capital reserves Retained earnings YTD retained profit

Discretionary coupon payments on AT1 capital are subject to sufficient distributable items1

Distributable items based on RBI AG's unconsolidated accounts under UGB/BWG (local Austrian GAAP) at year end

ADI include available reserves under CRD IV (tied capital reserves and liability reserves)

ADI of EUR 7,065 mn at 31/3/2020 including YTD profit, excluding national regulations

Proposed dividend for 2019 excluded


The Institutional Protection Scheme (IPS)

14 May 2020Group Investor Relations 41

IPS

IPS are subject to regulations set out in the CRR, regular financial reporting requirements and regulatory oversight

Support Mechanism

Fund size RBI’s 2019 contribution to the IPS was EUR 50 mn. Its share of the

federal IPS fund amounts to EUR 265 mn

Contributions

RBI’s Contribution

1

2

3

RBI is part of the Raiffeisen Banking Group federal IPS. The IPS supports members if needed to ensure solvency and liquidity

IPS serves as capital cushion and source of liquidity to its members. Uniform and joint monitoring ensures the early identification of potential risks

Financial support is provided prior to resolution and may take various forms, incl. loans, liquidity, guarantees and capital, and is subject to case-by-case conditions determined by the IPS risk council

RBG has IPS on regional and federal levels. RBI would receive support from the federal IPS, whereas the regional Raiffeisen banks (Landesbanken) would receive support from the regional IPS in the first instance, with the federal IPS stepping in if there is insufficient capacity on regional level

IPS members contribute to an ex ante fund and make ex post contributions if necessary. The maximum liability for support provision is capped at 25% of each member’s total capital in excess of the minimum regulatory requirement (including regulatory buffers) plus a cushion of 10%

As of Q1/2020 the regional ex ante IPS fund’s target volume was EUR 232 mn and EUR 194 mn had been paid in

The federal IPS fund’s current target volume is EUR 636 mn, to be reached by end-2022; the fund size at Q1/2020 was EUR 403 mn


Bank Levies and Resolution Fund

1) EUR 41 mn related to the one-off payment and EUR 5 mn current instalment of the bank levy; EUR 43 mn booked in Corporate Center, EUR 3 mn in Group Corporates & Markets

14 May 2020

Austria Bank levy based on total assets (excluding derivatives) and including a one-off payment (spread over 4 years) of EUR 163 mn from 2017 on 57 46 1 ~58

HungaryBank levy of 0.15% (for up to HUF 50 bn of total assets) and 0.21% (for tax base above HUF 50 bn) fully reflected in the first quarter; one-time bank levy of 0.19% decided in April - P/L effect open

13 13 ~14

Poland Bank levy of 0.44%, based on total assets less PLN 4 bn flat amount, own funds and treasury securities 6 1 ~5

Romania Bank levy was abolished beginning of 2020. For 2019, bank levy of 0.4% based on defined asset base. 10 0 -

Slovakia Bank levy was increased from 0.2% to 0.4% on total liabilities less equity and subordinated debt in Jan 2020. It is paid in four quarterly instalments. 24 13 ~52

Total Bank levies 110 73 ~129

Austria 20 21 ~23

Albania 1 1 ~1

Croatia 2 2 ~2

Czech Republic 9 11 ~11

Bulgaria 5 6 ~6

Hungary 4 4 ~4

Romania 4 6 ~6

Slovakia 4 4 ~4

Total Resolution fund 49 55 ~57

Impact in EUR mn FY 2019 1-3/2020 FY 2020e

Based on total assets less equity and secured deposits

Full amounts always booked in the first quarter according to IFRIC 21


NPE and NPL Distribution by Country

Note: all definitions according to EBA financial reporting standards; bonds are included in the NPE ratio and excluded from the NPL 1) Including Slovenia

14 May 2020

In EUR mn NPE Stock NPE Ratio NPE Ratio NPE Coverage Ratio NPE Coverage Ratio NPL Ratio NPL Ratio NPL Coverage Ratio NPL Coverage Ratio

31/3/2020 31/3/2020 31/12/2019 31/3/2020 31/12/2019 31/3/2020 31/12/2019 31/3/2020 31/12/2019

Czech Republic 213 1.3% 1.4% 61.0% 61.0% 1.4% 1.5% 61.0% 61.0%

Hungary 166 2.2% 2.5% 54.0% 46.9% 3.1% 3.6% 54.0% 46.9%

Poland 244 7.6% 10.0% 69.3% 58.3% 7.6% 10.0% 69.3% 58.3%

Slovakia 249 1.8% 1.6% 66.4% 69.0% 2.0% 1.8% 66.4% 69.0%

Central Europe1 885 2.2% 2.4% 62.8% 58.6% 2.5% 2.7% 62.8% 58.6%

Albania 102 5.7% 5.6% 72.1% 71.4% 7.7% 7.8% 72.1% 71.4%

Bosnia & Herzegovina 89 4.0% 4.0% 78.6% 77.9% 4.2% 4.2% 78.6% 77.9%

Bulgaria 75 1.7% 1.7% 61.9% 66.8% 1.9% 2.0% 61.9% 66.8%

Croatia 144 3.2% 3.2% 73.6% 72.9% 4.0% 4.1% 73.8% 72.9%

Kosovo 23 2.4% 2.0% 66.6% 68.0% 2.8% 2.4% 66.6% 68.0%

Romania 255 2.7% 3.1% 67.1% 65.5% 3.3% 3.7% 67.1% 65.5%

Serbia 50 1.8% 1.9% 71.7% 72.0% 2.1% 2.4% 71.7% 72.0%

Southeastern Europe 739 2.8% 3.0% 70.2% 69.9% 3.3% 3.6% 70.2% 69.9%

Belarus 29 1.5% 1.6% 83.7% 83.2% 1.6% 1.7% 83.7% 83.2%

Russia 273 1.8% 1.5% 50.1% 55.1% 2.0% 1.8% 50.1% 55.1%

Ukraine 117 4.2% 5.2% 61.5% 63.9% 4.5% 5.5% 61.5% 63.9%

Eastern Europe 420 2.1% 2.0% 55.6% 60.0% 2.4% 2.3% 55.6% 60.0%

GC&M 807 1.7% 1.7% 58.6% 55.9% 1.7% 1.7% 59.4% 56.7%

Total RBI Group 2,855 2.0% 2.1% 62.4% 61.0% 2.3% 2.4% 62.7% 61.2%


Country and Segment Overview

1) Including Slovenia 2) Excludes reconciliation of EUR 28.4 bn

1-3/2020 Total Assets2 Share of Loan/deposit Net Interest Cost/income Provisioning Return on equity(EUR mn) Total Assets2 Ratio Margin Ratio Ratio after tax

Czech Republic 16,559 10.6% 86.9% 2.39% 52.6% 0.36% 10.6%

Hungary 7,991 5.1% 72.2% 1.97% 59.2% 1.22% –

Poland 2,984 1.9% – 0.54% – 0.45% –

Slovakia 14,271 9.2% 100.2% 2.14% 43.8% 0.90% 8.0%

Central Europe1 41,422 26.6% 99.7% 2.13% 50.5% 0.68% 5.5%

Albania 1,799 1.2% 53.4% 3.23% 42.0% 3.08% 11.2%

Bosnia & Herzegovina 2,485 1.6% 76.3% 3.05% 48.9% 1.09% 12.7%

Bulgaria 4,692 3.0% 81.7% 2.64% 62.4% 1.26% 0.1%

Croatia 4,871 3.1% 73.3% 2.68% 67.8% 0.95% –

Kosovo 1,060 0.7% 86.1% 4.78% 54.8% 1.80% 8.7%

Romania 10,125 6.5% 68.8% 4.37% 52.7% 1.29% 11.7%

Serbia 2,977 1.9% 73.4% 3.31% 51.1% 0.77% 10.1%

Southeastern Europe 28,000 18.0% 72.4% 3.48% 54.7% 1.27% 7.2%

Belarus 2,138 1.4% 81.7% 5.08% 38.9% 2.21% 17.4%

Russia 16,771 10.8% 77.4% 4.96% 36.0% 0.61% 24.7%

Ukraine 3,080 2.0% 66.0% 9.75% 46.3% 0.56% 30.8%

Eastern Europe 21,987 14.1% 76.1% 5.59% 38.4% 0.75% 25.8%

Group Corporates & Markets 56,228 36.1% 151.5% 1.17% 62.5% 0.32% 6.7%

Corporate Center 36,352 23.4% – – – – –

Total RBI Group 155,596 100.0% 97.6% 2.43% 53.8% 0.66% 6.1%

14 May 2020


RBI Group

Note: All data, except P/L, are dated to the end of the period 1) Annualized 2) General governments and other financial corporations as remaining share 3) Previous-year figures adapted due to changed allocation

14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/20193 Q2/20193 Q1/20193 1-3/2020 1-3/20193 y-o-y 1-12/2019Net interest income 881 881 0.0% 866 840 825 881 825 6.9% 3,412 Net fee and commission income 448 489 (8.5%) 468 437 402 448 402 11.4% 1,797 Net t rading income and fair value result 37 70 (47.1%) (8) (27) (52) 37 (52) – (17)Other net operating income 29 65 (54.9%) (8) 21 0 29 0 >500.0% 78 Operat ing income 1,405 1,642 (14.5%) 1,327 1,293 1,213 1,405 1,213 15.8% 5,475General administ rat ive expenses (755) (848) (11.0%) (748) (773) (724) (755) (724) 4.3% (3,093)Operat ing result 650 794 (18.2%) 580 520 489 650 489 32.8% 2,382

Other result (82) (151) (45.6%) (35) (7) (26) (82) (26) 212.6% (219)Levies and special governmental measures (128) (21) >500.0% (11) (17) (114) (128) (114) 12.5% (162)Impairment losses on financial assets (153) (154) (0.6%) (68) (2) (9) (153) (9) >500.0% (234)Profit/loss before tax 286 468 (38.8%) 465 494 340 286 340 (15.8%) 1,767Profit/loss after tax 207 380 (45.4%) 341 384 259 207 259 (19.9%) 1,365

Return on equity before tax1 8.5% 15.1% (6.7 PP) 15.1% 16.0% 10.9% 8.5% 10.9% (2.4 PP) 14.2%Return on equity after tax1 6.1% 12.3% (6.2 PP) 11.1% 12.3% 8.3% 6.1% 8.3% (2.2 PP) 11.0%Net interest margin1 2.43% 2.47% (0.04 PP) 2.46% 2.40% 2.43% 2.43% 2.43% (0.00 PP) 2.44%Cost/income rat io 53.8% 51.7% 2.1 PP 56.3% 59.8% 59.7% 53.8% 59.7% (5.9 PP) 56.5%Loan/deposit rat io 97.6% 97.9% (0.3 PP) 102.9% 102.9% 100.8% 97.6% 100.8% (3.2 PP) 97.9%Provisioning rat io1 0.67% 0.65% 0.02 PP 0.32% 0.01% 0.04% 0.66% 0.04% 0.62 PP 0.26%NPE rat io 2.0% 2.1% (0.1 PP) 2.3% 2.3% 2.5% 2.0% 2.5% (0.5 PP) 2.1%NPE coverage rat io 62.4% 61.0% 1.5 PP 60.2% 59.0% 58.4% 62.4% 58.4% 4.1 PP 61.0%Total assets 155,596 152,200 2.2% 150,805 148,630 146,413 155,596 146,413 6.3% 152,200 RWA 78,181 77,966 0.3% 77,816 75,620 74,218 78,181 74,218 5.3% 77,966 Equity 13,177 13,765 (4.3%) 13,344 12,920 12,837 13,177 12,837 2.7% 13,765 Loans to customers 92,198 91,204 1.1% 92,574 88,508 85,528 92,198 85,528 7.8% 91,204 - Hereof non-financial corporat ions %2 50.7% 49.7% 0.9 PP 49.4% 51.2% 51.6% 50.7% 51.6% (0.9 PP) 49.7% - Hereof households %2 36.5% 38.1% (1.7 PP) 36.6% 37.4% 37.3% 36.5% 37.3% (0.8 PP) 38.1% - Hereof FCY % – – – – – – – – – –Deposits from customers 97,083 96,214 0.9% 90,701 90,161 88,741 97,083 88,741 9.4% 96,214 Business out lets 2,000 2,040 (2.0%) 2,095 2,105 2,153 2,000 2,153 (7.1%) 2,040 Number of employees 46,760 46,873 (0.2%) 47,238 47,181 47,264 46,760 47,264 (1.1%) 46,873 Number of customers (in mn) 16.8 16.7 0.1% 16.5 16.4 16.3 16.8 16.3 2.5% 16.7

In EUR mn


Country Financials (CE) – Czech Republic

Note: All data, except P/L, are dated to the end of the period 1) Annualized 2) General governments and other financial corporations as remaining share

14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 101 96 5.8% 104 98 97 101 97 4.8% 395 Net fee and commission income 36 33 10.1% 32 33 32 36 32 13.5% 130 Net trading income and fair value result (7) 4 – (9) (2) (1) (7) (1) >500.0% (7)Other net operat ing income 7 5 29.5% 4 12 3 7 3 89.0% 25 Operating income 139 139 0.1% 131 144 131 139 131 5.9% 545General administrat ive expenses (73) (74) (0.7%) (72) (70) (68) (73) (68) 8.1% (283)Operating result 66 65 0.9% 59 74 64 66 64 3.6% 262

Other result 1 (10) – (0) 0 2 1 2 (67.5%) (8)Levies and special governmental measures (11) (0) >500.0% 0 4 (12) (11) (12) (13.3%) (9)Impairment losses on financial assets (11) (26) (59.2%) (7) 16 2 (11) 2 – (16)Profit/loss before tax 45 29 54.5% 52 93 55 45 55 (18.0%) 230Profit/loss after tax 39 24 65.4% 41 83 44 39 44 (11.7%) 192

Return on equity before tax1 12.3% 8.1% 4.1 PP 15.2% 28.3% 16.8% 12.3% 16.8% (4.5 PP) 17.6%Return on equity after tax1 10.6% 6.6% 4.0 PP 12.1% 25.1% 13.5% 10.6% 13.5% (2.9 PP) 14.7%Net interest margin1 2.39% 2.26% 0.13 PP 2.48% 2.40% 2.37% 2.39% 2.37% 0.02 PP 2.37%Cost/income rat io 52.6% 53.0% (0.4 PP) 54.8% 48.7% 51.6% 52.6% 51.6% 1.1 PP 52.0%Loan/deposit rat io 86.9% 86.2% 0.7 PP 90.2% 89.1% 89.3% 86.9% 89.3% (2.4 PP) 86.2%Provisioning rat io1 0.36% 0.88% (0.51 PP) 0.26% (0.55%) (0.07%) 0.36% (0.07%) 0.42 PP 0.14%NPE rat io 1.3% 1.4% (0.1 PP) 1.2% 1.3% 1.5% 1.3% 1.5% (0.1 PP) 1.4%NPE coverage rat io 61.0% 61.0% 0.0 PP 62.4% 61.2% 62.4% 61.0% 62.4% (1.4 PP) 61.0%Total assets 16,559 17,433 (5.0%) 17,133 17,260 16,548 16,559 16,548 0.1% 17,433 RWA 7,922 8,210 (3.5%) 7,954 8,002 7,832 7,922 7,832 1.2% 8,210 Equity 1,434 1,503 (4.6%) 1,431 1,408 1,358 1,434 1,358 5.6% 1,503 Loans to customers 11,308 11,872 (4.7%) 11,698 11,629 11,345 11,308 11,345 (0.3%) 11,872 - Hereof non-financial corporat ions %2 41.1% 40.5% 0.6 PP 40.7% 40.5% 41.9% 41.1% 41.9% (0.8 PP) 40.5% - Hereof households %2 54.6% 55.7% (1.1 PP) 55.1% 55.2% 54.1% 54.6% 54.1% 0.5 PP 55.7% - Hereof FCY % 18.1% 15.7% 2.5 PP 15.6% 15.3% 15.5% 18.1% 15.5% 2.7 PP 15.7%Deposits from customers 13,317 14,106 (5.6%) 13,176 13,239 12,890 13,317 12,890 3.3% 14,106 Business out lets 136 136 0.0% 136 137 137 136 137 (0.7%) 136 Number of employees 3,395 3,413 (0.5%) 3,425 3,434 3,436 3,395 3,436 (1.2%) 3,413 Number of customers (in mn) 1.2 1.2 2.2% 1.2 1.2 1.2 1.2 1.2 6.9% 1.2

In EUR mn


Country Financials (CE) – Hungary


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 37 22 74.2% 34 34 37 37 37 0.1% 127 Net fee and commission income 36 38 (4.8%) 37 37 36 36 36 (0.8%) 149 Net t rading income and fair value result 3 1 121.4% (2) (1) 1 3 1 202.6% (0)Other net operating income (13) (12) 8.5% (14) (11) (13) (13) (13) (1.0%) (50)Operat ing income 64 49 30.5% 55 61 62 64 62 3.7% 227General administ rat ive expenses (38) (43) (11.0%) (39) (40) (37) (38) (37) 3.0% (159)Operat ing result 26 7 301.8% 16 21 25 26 25 4.7% 69

Other result (4) (0) >500.0% (0) (0) (0) (4) (0) >500.0% (0)Levies and special governmental measures (17) 0 – 0 (1) (16) (17) (16) 6.6% (17)Impairment losses on financial assets (12) (8) 38.6% 2 22 8 (12) 8 – 24 Profit/loss before tax (7) (2) 233.7% 18 42 17 (7) 17 – 76Profit/loss after tax (10) (3) 185.2% 14 38 15 (10) 15 – 63

Return on equity before tax1 – – – 10.4% 23.6% 10.1% – 10.1% – 11.3%Return on equity after tax1 – – – 8.1% 21.4% 8.6% – 8.6% – 9.5%Net interest margin1 1.97% 1.14% 0.83 PP 1.86% 1.85% 2.07% 1.97% 2.07% (0.10 PP) 1.73%Cost/income rat io 59.2% 86.7% (27.6 PP) 70.9% 65.4% 59.6% 59.2% 59.6% (0.4 PP) 69.8%Loan/deposit rat io 72.2% 70.5% 1.7 PP 74.5% 76.8% 70.5% 72.2% 70.5% 1.7 PP 70.5%Provisioning rat io1 1.22% 0.90% 0.32 PP (0.18%) (2.43%) (0.95%) 1.22% (0.95%) 2.17 PP (0.64%)NPE rat io 2.2% 2.5% (0.3 PP) 2.3% 2.5% 2.9% 2.2% 2.9% (0.7 PP) 2.5%NPE coverage rat io 54.0% 46.9% 7.2 PP 60.1% 55.4% 60.4% 54.0% 60.4% (6.4 PP) 46.9%Total assets 7,991 7,862 1.6% 7,784 7,586 7,839 7,991 7,839 1.9% 7,862 RWA 3,563 3,747 (4.9%) 3,637 3,663 3,457 3,563 3,457 3.1% 3,747 Equity 624 717 (12.9%) 708 715 770 624 770 (18.9%) 717 Loans to customers 3,895 3,822 1.9% 3,752 3,736 3,572 3,895 3,572 9.0% 3,822 - Hereof non-financial corporat ions %2 68.7% 68.5% 0.3 PP 71.3% 74.8% 74.2% 68.7% 74.2% (5.4 PP) 68.5% - Hereof households %2 24.8% 25.6% (0.8 PP) 23.7% 22.3% 22.2% 24.8% 22.2% 2.6 PP 25.6% - Hereof FCY % 48.3% 45.9% 2.4 PP 45.6% 45.9% 46.0% 48.3% 46.0% 2.3 PP 45.9%Deposits from customers 5,940 5,882 1.0% 5,792 5,650 5,778 5,940 5,778 2.8% 5,882 Business out lets 72 71 1.4% 71 71 71 72 71 1.4% 71 Number of employees 2,258 2,237 0.9% 2,225 2,199 2,168 2,258 2,168 4.2% 2,237 Number of customers (in mn) 0.5 0.5 (0.0%) 0.5 0.5 0.5 0.5 0.5 (10.0%) 0.5

In EUR mn


Country Financials (CE) – Poland

14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 4 3 18.6% 4 4 3 4 3 25.1% 14 Net fee and commission income 1 0 491.5% 1 1 1 1 1 33.6% 2 Net t rading income and fair value result 0 0 61.5% 0 1 0 0 0 (54.8%) 1 Other net operat ing income (0) (1) (72.2%) (0) (0) (0) (0) (0) 55.3% (2)Operat ing income 5 2 103.9% 4 5 4 5 4 15.6% 15General administ rat ive expenses (5) (5) (12.6%) (6) (6) (4) (5) (4) 7.7% (22)Operat ing result (0) (3) (95.5%) (2) (1) (0) (0) (0) (66.5%) (6)

Other result (8) (47) (83.0%) (1) (1) 0 (8) 0 – (49)Levies and special governmental measures (1) (1) (4.1%) (2) (2) (2) (1) (2) (15.0%) (6)Impairment losses on financial assets (3) (11) (71.6%) (0) 1 (17) (3) (17) (80.4%) (27)Profit/loss before tax (13) (63) (79.7%) (4) (2) (19) (13) (19) (31.6%) (88)Profit/loss after tax (13) (63) (79.5%) (29) (3) (19) (13) (19) (31.6%) (113)

Return on equity before tax1 – – – – – – – – – –Return on equity after tax1 – – – – – – – – – –Net interest margin1 0.54% 0.44% 0.10 PP 0.46% 0.49% 0.40% 0.54% 0.40% 0.14 PP 0.45%Cost/income rat io – – – – – – – – – –Loan/deposit rat io – – – – – – – – – –Provisioning rat io1 0.45% 1.55% (1.10 PP) 0.00% (0.19%) 2.16% 0.45% 2.16% (1.71 PP) 0.88%NPE rat io 7.6% 10.0% (2.4 PP) 10.1% 11.1% 11.0% 7.6% 11.0% (3.4 PP) 10.0%NPE coverage rat io 69.3% 58.3% 11.0 PP 51.3% 50.6% 48.1% 69.3% 48.1% 21.2 PP 58.3%Total assets 2,984 2,974 0.3% 3,147 3,197 3,223 2,984 3,223 (7.4%) 2,974 RWA 3,519 3,681 (4.4%) 3,820 3,872 3,869 3,519 3,869 (9.0%) 3,681 Equity – – – – – – – – – –Loans to customers 2,910 2,938 (1.0%) 3,009 3,050 3,095 2,910 3,095 (6.0%) 2,938 - Hereof non-financial corporat ions %2 5.2% 6.1% (0.9 PP) 6.6% 7.4% 7.8% 5.2% 7.8% (2.6 PP) 6.1% - Hereof households %2 94.8% 93.9% 0.9 PP 93.4% 92.6% 92.2% 94.8% 92.2% 2.6 PP 93.9% - Hereof FCY % 93.5% 92.9% 0.6 PP 94.1% 93.1% 93.2% 93.5% 93.2% 0.3 PP 92.9%Deposits from customers 14 17 (14.3%) 18 24 22 14 22 (35.4%) 17 Business out lets 1 1 0.0% 1 1 1 1 1 0.0% 1 Number of employees 229 227 0.9% 214 218 203 229 203 12.8% 227 Number of customers (in mn) 0.0 0.0 (1.2%) 0.0 0.0 0.0 0.0 0.0 0.0% 0.0

In EUR mn



Country Financials (CE) – Slovakia


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/20193 Q2/20193 Q1/20193 1-3/2020 1-3/20193 y-o-y 1-12/2019Net interest income 74 75 (0.7%) 74 73 72 74 72 3.3% 294 Net fee and commission income 35 41 (14.4%) 40 39 39 35 39 (9.7%) 160 Net trading income and fair value result 2 30 (93.4%) (0) 1 1 2 1 124.9% 32 Other net operat ing income 19 (1) – 2 1 (1) 19 (1) – 1 Operating income 132 146 (9.9%) 117 116 113 132 113 17.0% 492General administrat ive expenses (58) (74) (22.6%) (64) (65) (61) (58) (61) (6.3%) (265)Operating result 74 72 3.3% 53 51 51 74 51 45.1% 227

Other result (0) 1 – (1) (0) (0) (0) (0) 232.5% (0)Levies and special governmental measures (17) (6) 174.2% (6) (6) (10) (17) (10) 75.8% (28)Impairment losses on financial assets (25) (13) 84.4% (6) (1) 0 (25) 0 – (20)Profit/loss before tax 32 53 (38.9%) 40 44 42 32 42 (22.7%) 179Profit/loss after tax 27 41 (34.7%) 33 35 33 27 33 (19.4%) 142

Return on equity before tax1 9.7% 16.2% (6.4 PP) 12.8% 14.2% 13.5% 9.7% 13.5% (3.8 PP) 14.7%Return on equity after tax1 8.0% 12.5% (4.5 PP) 10.5% 11.4% 10.7% 8.0% 10.7% (2.7 PP) 11.7%Net interest margin1 2.14% 2.16% (0.02 PP) 2.21% 2.25% 2.25% 2.14% 2.25% (0.11 PP) 2.22%Cost/income rat io 43.8% 50.9% (7.2 PP) 54.9% 55.8% 54.6% 43.8% 54.6% (10.9 PP) 53.9%Loan/deposit rat io 100.2% 98.3% 1.9 PP 101.6% 102.1% 101.0% 100.2% 101.0% (0.8 PP) 98.3%Provisioning rat io1 0.90% 0.50% 0.41 PP 0.23% 0.03% (0.01%) 0.90% (0.01%) 0.92 PP 0.19%NPE rat io 1.8% 1.6% 0.2 PP 1.6% 1.7% 1.8% 1.8% 1.8% (0.0 PP) 1.6%NPE coverage rat io 66.4% 69.0% (2.6 PP) 70.1% 68.9% 66.8% 66.4% 66.8% (0.4 PP) 69.0%Total assets 14,271 14,613 (2.3%) 14,154 13,930 13,300 14,271 13,300 7.3% 14,613 RWA 6,458 6,409 0.8% 6,229 6,158 6,104 6,458 6,104 5.8% 6,409 Equity 1,334 1,334 (0.0%) 1,311 1,277 1,274 1,334 1,274 4.7% 1,334 Loans to customers 11,207 10,957 2.3% 10,807 10,589 10,434 11,207 10,434 7.4% 10,957 - Hereof non-financial corporat ions %2 43.6% 42.7% 0.9 PP 43.7% 44.0% 43.8% 43.6% 43.8% (0.1 PP) 42.7% - Hereof households %2 55.4% 56.3% (0.9 PP) 55.4% 55.1% 54.4% 55.4% 54.4% 1.0 PP 56.3% - Hereof FCY % 1.1% 0.5% 0.6 PP 0.4% 0.4% 0.4% 1.1% 0.4% 0.7 PP 0.5%Deposits from customers 11,920 11,961 (0.3%) 11,381 11,485 10,912 11,920 10,912 9.2% 11,961 Business out lets 182 182 0.0% 184 181 186 182 186 (2.2%) 182 Number of employees 3,813 4,029 (5.4%) 4,035 4,034 4,014 3,813 4,014 (5.0%) 4,029 Number of customers (in mn) 1.0 1.0 0.1% 0.9 0.9 0.9 1.0 0.9 16.7% 1.0

In EUR mn


Country Financials (SEE) – Albania


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 14 14 (1.7%) 14 15 14 14 14 (0.5%) 57 Net fee and commission income 3 4 (12.6%) 4 4 4 3 4 (16.0%) 16 Net t rading income and fair value result 8 1 >500.0% 1 (1) 2 8 2 224.4% 3 Other net operating income (0) (0) (9.6%) (0) 1 (0) (0) (0) 187.4% 1 Operat ing income 25 18 36.2% 20 19 20 25 20 22.4% 77General administ rat ive expenses (11) (12) (11.4%) (11) (11) (10) (11) (10) 0.8% (44)Operat ing result 15 7 122.8% 9 8 10 15 10 44.8% 33

Other result 0 (1) – 0 0 0 0 0 – (1)Levies and special governmental measures (1) (0) >500,0% (0) (0) (1) (1) (1) (9.7%) (1)Impairment losses on financial assets (6) (5) 31.7% (4) 4 0 (6) 0 – (4)Profit/loss before tax 8 1 >500.0% 5 12 9 8 9 (18.1%) 27Profit/loss after tax 6 0 >500.0% 4 12 7 6 7 (6.2%) 23

Return on equity before tax1 13.4% 1.7% 11.7 PP 8.6% 21.6% 17.0% 13.4% 17.0% (3.6 PP) 12.5%Return on equity after tax1 11.2% 0.4% 10.8 PP 7.7% 20.6% 12.4% 11.2% 12.4% (1.2 PP) 10.6%Net interest margin1 3.23% 3.32% (0.09 PP) 3.30% 3.38% 3.28% 3.23% 3.28% (0.05 PP) 3.32%Cost/income rat io 42.0% 64.5% (22.6 PP) 56.4% 59.2% 51.0% 42.0% 51.0% (9.0 PP) 57.6%Loan/deposit rat io 53.4% 52.2% 1.3 PP 52.9% 51.6% 49.5% 53.4% 49.5% 3.9 PP 52.2%Provisioning rat io1 3.08% 2.56% 0.52 PP 1.86% (2.49%) (0.07%) 3.08% (0.07%) 3.15 PP 0.51%NPE rat io 5.7% 5.6% 0.0 PP 5.6% 6.1% 6.1% 5.7% 6.1% (0.4 PP) 5.6%NPE coverage rat io 72.1% 71.4% 0.7 PP 73.0% 74.1% 74.3% 72.1% 74.3% (2.2 PP) 71.4%Total assets 1,799 1,838 (2.1%) 1,818 1,815 1,808 1,799 1,808 (0.5%) 1,838 RWA 1,336 1,345 (0.7%) 1,318 1,320 1,328 1,336 1,328 0.6% 1,345 Equity 224 231 (3.3%) 231 241 225 224 225 (0.4%) 231 Loans to customers 782 779 0.4% 773 753 718 782 718 8.9% 779 - Hereof non-financial corporat ions %2 60.9% 59.1% 1.8 PP 59.7% 59.8% 60.4% 60.9% 60.4% 0.4 PP 59.1% - Hereof households %2 39.1% 40.9% (1.8 PP) 40.3% 40.2% 39.6% 39.1% 39.6% (0.4 PP) 40.9% - Hereof FCY % 48.0% 46.6% 1.4 PP 47.7% 49.5% 50.9% 48.0% 50.9% (2.9 PP) 46.6%Deposits from customers 1,517 1,556 (2.5%) 1,521 1,517 1,519 1,517 1,519 (0.2%) 1,556 Business out lets 78 78 0.0% 78 78 78 78 78 0.0% 78 Number of employees 1,241 1,241 0.0% 1,233 1,248 1,246 1,241 1,246 (0.4%) 1,241 Number of customers (in mn) 0.4 0.4 0.4% 0.4 0.4 0.4 0.4 0.4 (0.8%) 0.4

In EUR mn


Country Financials (SEE) – Bosnia & Herzegovina


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 16 17 (2.0%) 17 17 18 16 18 (6.9%) 68 Net fee and commission income 10 11 (6.2%) 11 10 10 10 10 5.6% 42 Net t rading income and fair value result 0 0 (32.5%) 1 0 0 0 0 8.7% 2 Other net operat ing income 0 1 (79.0%) 0 1 (1) 0 (1) – 1 Operat ing income 28 29 (5.3%) 28 29 27 28 27 3.0% 114General administ rat ive expenses (14) (17) (20.2%) (15) (14) (13) (14) (13) 4.7% (59)Operat ing result 14 12 15.4% 13 15 14 14 14 1.4% 55

Other result 0 0 – 0 0 0 0 0 – 0 Levies and special governmental measures (0) 0 – 0 0 0 (0) 0 – 0 Impairment losses on financial assets (4) (1) 182.7% (12) (2) 1 (4) 1 – (14)Profit/loss before tax 11 11 (4.3%) 1 14 15 11 15 (29.6%) 41Profit/loss after tax 9 5 90.4% (0) 12 14 9 14 (32.8%) 31

Return on equity before tax1 14.4% 15.2% (0.8 PP) 1.4% 19.2% 20.4% 14.4% 20.4% (6.0 PP) 14.6%Return on equity after tax1 12.7% 6.7% – – 17.5% 18.8% 12.7% 18.8% (6.1 PP) 11.2%Net interest margin1 3.05% 3.14% (0.09 PP) 3.14% 3.16% 3.47% 3.05% 3.47% (0.42 PP) 3.23%Cost/income rat io 48.9% 58.0% (9.2 PP) 53.6% 47.9% 48.1% 48.9% 48.1% 0.8 PP 52.0%Loan/deposit rat io 76.3% 75.3% 1.0 PP 74.6% 77.4% 75.6% 76.3% 75.6% 0.7 PP 75.3%Provisioning rat io1 1.09% 0.37% 0.73 PP 3.65% 0.46% (0.30%) 1.09% (0.30%) 1.39 PP 1.06%NPE rat io 4.0% 4.0% (0.0 PP) 3.6% 3.5% 3.6% 4.0% 3.6% 0.4 PP 4.0%NPE coverage rat io 78.6% 77.9% 0.6 PP 89.3% 81.7% 79.6% 78.6% 79.6% (1.1 PP) 77.9%Total assets 2,485 2,469 0.7% 2,440 2,437 2,368 2,485 2,368 4.9% 2,469 RWA 2,040 2,014 1.3% 1,937 1,908 1,823 2,040 1,823 11.9% 2,014 Equity 304 292 4.2% 287 287 308 304 308 (1.1%) 292 Loans to customers 1,364 1,329 2.6% 1,329 1,351 1,309 1,364 1,309 4.2% 1,329 - Hereof non-financial corporations %2 41.1% 40.1% 1.0 PP 40.9% 42.3% 42.4% 41.1% 42.4% (1.3 PP) 40.1% - Hereof households %2 57.2% 58.1% (0.9 PP) 57.4% 56.1% 56.7% 57.2% 56.7% 0.5 PP 58.1% - Hereof FCY % 47.2% 48.2% (1.0 PP) 47.7% 47.3% 48.4% 47.2% 48.4% (1.2 PP) 48.2%Deposits from customers 1,929 1,897 1.7% 1,897 1,856 1,843 1,929 1,843 4.7% 1,897 Business out lets 103 103 0.0% 103 103 102 103 102 1.0% 103 Number of employees 1,283 1,316 (2.5%) 1,349 1,376 1,341 1,283 1,341 (4.3%) 1,316 Number of customers (in mn) 0.4 0.4 0.5% 0.4 0.4 0.4 0.4 0.4 (0.0%) 0.4

In EUR mn


Country Financials (SEE) – Bulgaria


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 29 29 (0.4%) 29 29 26 29 26 11.1% 114 Net fee and commission income 13 13 (1.2%) 15 14 13 13 13 (1.1%) 55 Net t rading income and fair value result 0 1 (99.0%) 1 0 1 0 1 (98.9%) 3 Other net operat ing income (0) (2) (92.0%) 2 1 1 (0) 1 – 2 Operat ing income 42 42 0.7% 46 45 44 42 44 (3.8%) 176General administ rat ive expenses (26) (27) (4.2%) (22) (22) (25) (26) (25) 4.2% (96)Operat ing result 16 14 10.1% 24 23 19 16 19 (14.6%) 80

Other result 0 0 – 0 0 0 0 0 – 0 Levies and special governmental measures (6) 0 – 0 (1) (4) (6) (4) 43.8% (5)Impairment losses on financial assets (10) (7) 32.2% 1 6 (2) (10) (2) >500.0% (2)Profit/loss before tax 0 7 (97.6%) 25 28 13 0 13 (98.6%) 73Profit/loss after tax 0 7 (98.2%) 22 25 12 0 12 (99.0%) 66

Return on equity before tax1 0.2% 6.6% (6.4 PP) 23.1% 25.5% 10.9% 0.2% 10.9% (10.8 PP) 16.9%Return on equity after tax1 0.1% 5.7% (5.6 PP) 21.1% 23.0% 9.9% 0.1% 9.9% (9.8 PP) 15.3%Net interest margin1 2.64% 2.73% (0.09 PP) 2.84% 2.86% 2.67% 2.64% 2.67% (0.03 PP) 2.77%Cost/income rat io 62.4% 65.6% (3.2 PP) 48.2% 48.1% 57.7% 62.4% 57.7% 4.8 PP 54.6%Loan/deposit ratio 81.7% 81.7% 0.0 PP 83.9% 84.4% 85.6% 81.7% 85.6% (3.9 PP) 81.7%Provisioning ratio1 1.26% 0.97% 0.29 PP (0.11%) (0.86%) 0.23% 1.26% 0.23% 1.03 PP 0.07%NPE rat io 1.7% 1.7% (0.0 PP) 1.8% 1.9% 2.0% 1.7% 2.0% (0.3 PP) 1.7%NPE coverage rat io 61.9% 66.8% (4.9 PP) 68.6% 69.3% 69.3% 61.9% 69.3% (7.4 PP) 66.8%Total assets 4,692 4,626 1.4% 4,475 4,235 4,172 4,692 4,172 12.5% 4,626 RWA 2,642 2,550 3.6% 2,380 2,322 2,336 2,642 2,336 13.1% 2,550 Equity 462 467 (1.1%) 461 438 479 462 479 (3.5%) 467 Loans to customers 3,060 3,015 1.5% 2,935 2,781 2,717 3,060 2,717 12.6% 3,015 - Hereof non-financial corporat ions %2 54.7% 55.5% (0.8 PP) 55.9% 55.8% 57.3% 54.7% 57.3% (2.7 PP) 55.5% - Hereof households %2 44.4% 43.8% 0.6 PP 43.4% 43.4% 41.8% 44.4% 41.8% 2.6 PP 43.8% - Hereof FCY % 34.7% 36.3% (1.6 PP) 37.5% 37.6% 37.6% 34.7% 37.6% (2.9 PP) 36.3%Deposits from customers 3,784 3,723 1.6% 3,535 3,337 3,221 3,784 3,221 17.5% 3,723 Business out lets 148 148 0.0% 148 147 146 148 146 1.4% 148 Number of employees 2,656 2,633 0.9% 2,641 2,622 2,606 2,656 2,606 1.9% 2,633 Number of customers (in mn) 0.6 0.6 0.5% 0.6 0.6 0.6 0.6 0.6 0.0% 0.6

In EUR mn


Country Financials (SEE) – Croatia

14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/20193 Q2/20193 Q1/20193 1-3/2020 1-3/20193 y-o-y 1-12/2019Net interest income 30 31 (1.7%) 31 30 30 30 30 2.2% 122 Net fee and commission income 17 20 (15.5%) 22 17 16 17 16 4.9% 75 Net t rading income and fair value result (5) 2 – 1 1 2 (5) 2 – 6 Other net operat ing income 2 0 >500.0% (1) 2 0 2 0 295.3% 1 Operat ing income 44 53 (16.2%) 53 52 48 44 48 (7.5%) 205General administ rat ive expenses (30) (31) (3.2%) (29) (30) (30) (30) (30) 0.6% (120)Operat ing result 14 22 (34.6%) 24 21 18 14 18 (21.0%) 85

Other result (8) (13) (40.6%) (3) (3) (2) (8) (2) 300.3% (21)Levies and special governmental measures (2) (0) >500.0% 0 (0) (2) (2) (2) (21.4%) (2)Impairment losses on financial assets (6) 1 – (7) 0 3 (6) 3 – (3)Profit/loss before tax (2) 10 – 14 19 16 (2) 16 – 59Profit/loss after tax (2) 20 – 11 14 13 (2) 13 – 58

Return on equity before tax1 – 6.1% – 8.6% 11.5% 10.4% – 10.4% – 9.3%Return on equity after tax1 – 11.7% – 6.7% 8.7% 8.3% – 8.3% – 9.1%Net interest margin1 2.68% 2.73% (0.05 PP) 2.84% 2.75% 2.70% 2.68% 2.70% (0.01 PP) 2.75%Cost/income rat io 67.8% 58.7% 9.1 PP 54.5% 58.6% 62.3% 67.8% 62.3% 5.5 PP 58.4%Loan/deposit ratio 73.3% 70.9% 2.4 PP 69.8% 67.9% 68.6% 73.3% 68.6% 4.7 PP 70.9%Provisioning ratio1 0.95% (0.23%) 1.18 PP 1.21% (0.06%) (0.44%) 0.95% (0.44%) 1.39 PP 0.12%NPE rat io 3.2% 3.2% (0.1 PP) 3.6% 4.0% 4.5% 3.2% 4.5% (1.3 PP) 3.2%NPE coverage rat io 73.6% 72.9% 0.7 PP 73.2% 71.3% 65.0% 73.6% 65.0% 8.6 PP 72.9%Total assets 4,871 4,959 (1.8%) 4,811 4,820 4,815 4,871 4,815 1.2% 4,959 RWA 2,707 2,637 2.7% 2,677 2,556 2,577 2,707 2,577 5.1% 2,637 Equity 656 680 (3.6%) 665 655 664 656 664 (1.2%) 680 Loans to customers 2,738 2,676 2.3% 2,509 2,442 2,397 2,738 2,397 14.3% 2,676 - Hereof non-financial corporat ions %2 35.9% 34.2% 1.7 PP 35.3% 33.9% 36.5% 35.9% 36.5% (0.7 PP) 34.2% - Hereof households %2 58.0% 59.0% (1.0 PP) 60.4% 60.2% 58.9% 58.0% 58.9% (1.0 PP) 59.0% - Hereof FCY % 50.9% 51.0% (0.1 PP) 50.6% 52.1% 49.3% 50.9% 49.3% 1.6 PP 51.0%Deposits from customers 3,699 3,736 (1.0%) 3,754 3,654 3,602 3,699 3,602 2.7% 3,736 Business out lets 75 76 (1.3%) 77 78 79 75 79 (5.1%) 76 Number of employees 1,861 1,860 0.1% 1,852 1,861 1,926 1,861 1,926 (3.4%) 1,860 Number of customers (in mn) 0.4 0.5 (15.9%) 0.5 0.5 0.5 0.4 0.5 (15.7%) 0.5

In EUR mn



Country Financials (SEE) – Kosovo


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 12 11 1.9% 11 11 10 12 10 10.2% 44 Net fee and commission income 2 3 (13.4%) 4 2 2 2 2 15.2% 10 Net t rading income and fair value result 0 0 (99.5%) (0) (0) 0 0 0 (99.4%) 0 Other net operat ing income 0 0 35.4% 0 0 0 0 0 46.7% 1 Operat ing income 14 14 (2.3%) 15 13 13 14 13 10.5% 56General administ rat ive expenses (8) (8) (2.4%) (7) (7) (7) (8) (7) 6.3% (30)Operat ing result 6 7 (2.2%) 8 6 5 6 5 16.2% 26

Other result 0 0 – 0 0 0 0 0 – 0 Levies and special governmental measures 0 0 – 0 0 0 0 0 – 0 Impairment losses on financial assets (3) (3) 19.7% (2) (0) (0) (3) (0) >500.0% (5)Profit/loss before tax 3 4 (17.6%) 6 5 5 3 5 (40.9%) 21Profit/loss after tax 3 3 (15.2%) 5 5 5 3 5 (41.3%) 18

Return on equity before tax1 9.8% 12.3% (2.5 PP) 21.0% 17.7% 16.5% 9.8% 16.5% (6.7 PP) 17.4%Return on equity after tax1 8.7% 10.6% (1.9 PP) 18.7% 15.9% 14.7% 8.7% 14.7% (6.1 PP) 15.5%Net interest margin1 4.78% 4.75% 0.03 PP 4.83% 4.92% 4.90% 4.78% 4.90% (0.12 PP) 4.85%Cost/income rat io 54.8% 54.9% (0.1 PP) 48.5% 56.1% 57.0% 54.8% 57.0% (2.2 PP) 53.9%Loan/deposit rat io 86.1% 82.7% 3.4 PP 82.1% 88.2% 86.9% 86.1% 86.9% (0.8 PP) 82.7%Provisioning rat io1 1.80% 1.57% 0.23 PP 1.04% 0.20% 0.11% 1.80% 0.11% 1.69 PP 0.75%NPE rat io 2.4% 2.0% 0.4 PP 1.6% 2.3% 2.3% 2.4% 2.3% 0.1 PP 2.0%NPE coverage rat io 66.6% 68.0% (1.4 PP) 67.9% 79.3% 81.8% 66.6% 81.8% (15.2 PP) 68.0%Total assets 1,060 1,062 (0.1%) 1,024 988 956 1,060 956 10.9% 1,062 RWA 742 746 (0.7%) 713 699 667 742 667 11.1% 746 Equity 132 129 2.0% 126 120 134 132 134 (2.0%) 129 Loans to customers 725 710 2.1% 672 676 648 725 648 11.9% 710 - Hereof non-financial corporations %2 45.5% 45.6% (0.1 PP) 45.0% 46.3% 47.3% 45.5% 47.3% (1.8 PP) 45.6% - Hereof households %2 54.5% 54.4% 0.1 PP 55.0% 53.7% 52.7% 54.5% 52.7% 1.8 PP 54.4% - Hereof FCY % 0.0% 0.0% 0.0 PP 0.0% 0.0% 0.0% 0.0% 0.0% 0.0 PP 0.0%Deposits from customers 857 861 (0.5%) 825 767 749 857 749 14.5% 861 Business out lets 47 47 0.0% 48 48 48 47 48 (2.1%) 47 Number of employees 854 862 (0.9%) 855 856 830 854 830 2.9% 862 Number of customers (in mn) 0.3 0.3 0.6% 0.3 0.2 0.3 0.3 0.3 6.0% 0.3

In EUR mn


Country Financials (SEE) – Romania


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 96 96 (0.3%) 96 92 90 96 90 6.8% 374 Net fee and commission income 39 40 (1.9%) 44 44 40 39 40 (3.3%) 168 Net t rading income and fair value result 3 10 (73.3%) 4 4 0 3 0 >500.0% 18 Other net operat ing income (2) 22 – (12) (13) 0 (2) 0 – (3)Operat ing income 136 168 (19.2%) 132 129 131 136 131 4.0% 560General administrat ive expenses (72) (74) (3.8%) (70) (68) (76) (72) (76) (5.8%) (288)Operat ing result 64 94 (31.4%) 62 61 55 64 55 17.5% 271

Other result (4) (5) (33.7%) (12) 1 (3) (4) (3) 41.3% (19)Levies and special governmental measures (7) (10) (34.1%) (0) (0) (4) (7) (4) 66.8% (14)Impairment losses on financial assets (19) (10) 98.5% (5) (21) (4) (19) (4) 412.8% (39)Profit/loss before tax 35 69 (48.9%) 45 41 45 35 45 (21.1%) 200Profit/loss after tax 30 57 (47.8%) 33 34 37 30 37 (19.6%) 161

Return on equity before tax1 13.9% 28.9% (15.0 PP) 20.9% 18.5% 19.6% 13.9% 19.6% (5.7 PP) 23.2%Return on equity after tax1 11.7% 23.8% (12.1 PP) 15.3% 15.7% 16.1% 11.7% 16.1% (4.5 PP) 18.7%Net interest margin1 4.37% 4.65% (0.28 PP) 4.63% 4.47% 4.36% 4.37% 4.36% 0.01 PP 4.52%Cost/income rat io 52.7% 44.3% 8.4 PP 52.9% 52.8% 58.1% 52.7% 58.1% (5.5 PP) 51.5%Loan/deposit rat io 68.8% 76.4% (7.6 PP) 77.4% 77.7% 77.4% 68.8% 77.4% (8.6 PP) 76.4%Provisioning rat io1 1.29% 0.65% 0.64 PP 0.35% 1.47% 0.27% 1.29% 0.27% 1.02 PP 0.68%NPE ratio 2.7% 3.1% (0.4 PP) 3.4% 3.5% 3.5% 2.7% 3.5% (0.8 PP) 3.1%NPE coverage rat io 67.1% 65.5% 1.5 PP 55.4% 48.2% 50.9% 67.1% 50.9% 16.1 PP 65.5%Total assets 10,125 9,246 9.5% 9,218 8,762 8,904 10,125 8,904 13.7% 9,246 RWA 4,994 4,756 5.0% 4,918 4,743 4,977 4,994 4,977 0.4% 4,756 Equity 1,017 1,020 (0.2%) 920 889 943 1,017 943 7.9% 1,020 Loans to customers 5,930 5,838 1.6% 5,957 5,691 5,541 5,930 5,541 7.0% 5,838 - Hereof non-financial corporations %2 43.3% 43.8% (0.5 PP) 43.6% 43.6% 44.5% 43.3% 44.5% (1.2 PP) 43.8% - Hereof households %2 52.0% 53.1% (1.1 PP) 51.0% 51.7% 51.8% 52.0% 51.8% 0.2 PP 53.1% - Hereof FCY % 32.5% 32.7% (0.2 PP) 34.5% 32.8% 34.1% 32.5% 34.1% (1.6 PP) 32.7%Deposits from customers 8,430 7,591 11.1% 7,466 7,179 7,105 8,430 7,105 18.6% 7,591 Business outlets 354 354 0.0% 369 378 422 354 422 (16.1%) 354 Number of employees 5,011 4,987 0.5% 4,971 5,008 5,097 5,011 5,097 (1.7%) 4,987 Number of customers (in mn) 2.3 2.3 (1.0%) 2.3 2.2 2.3 2.3 2.3 (0.4%) 2.3

In EUR mn


Country Financials (SEE) – Serbia


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 21 22 (3.7%) 22 22 22 21 22 (0.9%) 88 Net fee and commission income 12 13 (3.3%) 13 13 11 12 11 11.0% 51 Net t rading income and fair value result 2 2 (16.7%) 2 3 1 2 1 13.0% 8 Other net operat ing income 2 (1) – 2 0 2 2 2 (2.5%) 3 Operat ing income 37 36 3.1% 39 38 36 37 36 3.7% 149General administ rat ive expenses (19) (23) (18.2%) (21) (20) (19) (19) (19) (0.0%) (83)Operat ing result 18 13 41.6% 19 18 17 18 17 8.0% 66

Other result 0 0 (37.4%) 0 0 0 0 0 (44.6%) 0 Levies and special governmental measures 0 (0) – 0 (3) 0 0 0 – (3)Impairment losses on financial assets (3) (1) 397.5% (4) 0 2 (3) 2 – (3)Profit/loss before tax 15 12 23.0% 14 15 19 15 19 (19.6%) 60Profit/loss after tax 13 11 25.1% 13 13 16 13 16 (19.3%) 53

Return on equity before tax1 11.4% 9.5% 1.9 PP 11.8% 12.0% 14.4% 11.4% 14.4% (3.0 PP) 12.2%Return on equity after tax1 10.1% 8.3% 1.8 PP 10.5% 10.3% 12.7% 10.1% 12.7% (2.6 PP) 10.7%Net interest margin1 3.31% 3.62% (0.31 PP) 3.71% 3.88% 3.88% 3.31% 3.88% (0.58 PP) 3.76%Cost/income rat io 51.1% 64.4% (13.3 PP) 52.8% 52.5% 53.0% 51.1% 53.0% (1.9 PP) 55.6%Loan/deposit ratio 73.4% 74.2% (0.8 PP) 73.8% 72.6% 73.6% 73.4% 73.6% (0.2 PP) 74.2%Provisioning ratio1 0.77% 0.17% 0.61 PP 1.21% (0.11%) (0.52%) 0.77% (0.52%) 1.29 PP 0.20%NPE rat io 1.8% 1.9% (0.1 PP) 1.9% 2.1% 2.2% 1.8% 2.2% (0.4 PP) 1.9%NPE coverage rat io 71.7% 72.0% (0.3 PP) 75.3% 75.5% 73.1% 71.7% 73.1% (1.5 PP) 72.0%Total assets 2,977 2,789 6.7% 2,758 2,609 2,522 2,977 2,522 18.1% 2,789 RWA 2,060 1,854 11.1% 1,787 1,715 1,905 2,060 1,905 8.1% 1,854 Equity 540 523 3.2% 511 496 538 540 538 0.3% 523 Loans to customers 1,668 1,567 6.4% 1,513 1,398 1,364 1,668 1,364 22.3% 1,567 - Hereof non-financial corporat ions %2 66.4% 64.7% 1.7 PP 64.4% 62.3% 62.0% 66.4% 62.0% 4.4 PP 64.7% - Hereof households %2 33.0% 34.7% (1.7 PP) 34.5% 36.6% 37.2% 33.0% 37.2% (4.3 PP) 34.7% - Hereof FCY % 70.3% 70.8% (0.5 PP) 71.9% 70.3% 55.4% 70.3% 55.4% 14.9 PP 70.8%Deposits from customers 2,330 2,166 7.6% 2,102 1,979 1,920 2,330 1,920 21.4% 2,166 Business out lets 88 88 0.0% 88 88 88 88 88 0.0% 88 Number of employees 1,563 1,581 (1.1%) 1,582 1,571 1,547 1,563 1,547 1.0% 1,581 Number of customers (in mn) 0.8 0.8 (0.3%) 0.8 0.8 0.8 0.8 0.8 3.4% 0.8

In EUR mn


Country Financials (EE) – Belarus


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 25 27 (8.9%) 28 25 23 25 23 5.2% 103 Net fee and commission income 15 15 4.0% 16 14 12 15 12 23.8% 57 Net t rading income and fair value result 8 2 355.9% 1 0 1 8 1 >500.0% 3 Other net operat ing income (1) (3) (85.0%) (1) (1) (1) (1) (1) (47.8%) (6)Operat ing income 47 40 17.4% 43 39 35 47 35 32.3% 157General administ rat ive expenses (18) (20) (9.1%) (19) (18) (17) (18) (17) 6.8% (74)Operat ing result 29 20 44.3% 24 21 18 29 18 55.9% 83

Other result 0 (0) – (0) (0) (0) 0 (0) – (0)Levies and special governmental measures 0 0 – 0 0 0 0 0 – 0 Impairment losses on financial assets (7) (1) >500.0% 1 (1) 0 (7) 0 – (0)Profit/loss before tax 22 19 16.7% 25 20 19 22 19 17.1% 82Profit/loss after tax 16 13 22.7% 19 15 14 16 14 19.4% 61

Return on equity before tax1 23.2% 19.3% 3.9 PP 26.8% 22.0% 21.3% 23.2% 21.3% 1.8 PP 23.1%Return on equity after tax1 17.4% 13.8% 3.7 PP 20.3% 16.1% 15.8% 17.4% 15.8% 1.7 PP 17.1%Net interest margin1 5.08% 5.63% (0.55 PP) 5.93% 5.68% 5.57% 5.08% 5.57% (0.49 PP) 5.74%Cost/income rat io 38.9% 50.3% (11.4 PP) 43.7% 46.5% 48.2% 38.9% 48.2% (9.3 PP) 47.1%Loan/deposit rat io 81.7% 85.8% (4.1 PP) 83.4% 91.7% 88.4% 81.7% 88.4% (6.8 PP) 85.8%Provisioning rat io1 2.21% 0.35% 1.85 PP (0.36%) 0.18% (0.49%) 2.21% (0.49%) 2.70 PP (0.07%)NPE rat io 1.5% 1.6% (0.0 PP) 1.9% 2.0% 2.3% 1.5% 2.3% (0.8 PP) 1.6%NPE coverage rat io 83.7% 83.2% 0.5 PP 80.2% 81.2% 84.0% 83.7% 84.0% (0.3 PP) 83.2%Total assets 2,138 2,088 2.4% 2,133 1,986 1,933 2,138 1,933 10.6% 2,088 RWA 1,595 1,749 (8.8%) 1,774 1,734 1,635 1,595 1,635 (2.5%) 1,749 Equity 346 394 (12.1%) 398 390 365 346 365 (5.1%) 394 Loans to customers 1,258 1,274 (1.2%) 1,251 1,218 1,142 1,258 1,142 10.2% 1,274 - Hereof non-financial corporations %2 72.3% 70.0% 2.2 PP 70.0% 74.0% 75.2% 72.3% 75.2% (2.9 PP) 70.0% - Hereof households %2 27.7% 30.0% (2.2 PP) 30.0% 26.0% 24.8% 27.7% 24.8% 2.9 PP 30.0% - Hereof FCY % 50.0% 46.9% 3.1 PP 46.0% 49.4% 50.2% 50.0% 50.2% (0.3 PP) 46.9%Deposits from customers 1,632 1,504 8.5% 1,523 1,415 1,354 1,632 1,354 20.5% 1,504 Business out lets 87 86 1.2% 87 87 87 87 87 0.0% 86 Number of employees 1,738 1,746 (0.5%) 1,764 1,768 1,792 1,738 1,792 (3.0%) 1,746 Number of customers (in mn) 0.8 0.8 (4.7%) 0.8 0.8 0.8 0.8 0.8 0.2% 0.8

In EUR mn


Country Financials (EE) – Russia


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 207 218 (5.4%) 205 190 176 207 176 17.5% 789 Net fee and commission income 91 121 (24.8%) 106 89 78 91 78 17.5% 394 Net t rading income and fair value result 22 (10) – 4 12 10 22 10 125.0% 15 Other net operat ing income (4) 9 – (9) 1 2 (4) 2 – 2 Operat ing income 316 338 (6.5%) 306 293 265 316 265 19.5% 1,202General administ rat ive expenses (114) (140) (18.7%) (118) (115) (101) (114) (101) 13.1% (474)Operat ing result 202 198 2.2% 188 178 164 202 164 23.3% 728

Other result (1) (13) (94.3%) (3) (0) (0) (1) (0) 330.7% (17)Levies and special governmental measures 0 0 – 0 0 0 0 0 – 0 Impairment losses on financial assets (17) (32) (46.7%) (18) (14) (4) (17) (4) 323.7% (68)Profit/loss before tax 185 153 20.7% 166 163 160 185 160 15.5% 643Profit/loss after tax 145 114 27.6% 130 128 126 145 126 15.8% 498

Return on equity before tax1 31.3% 25.9% 5.4 PP 31.1% 33.0% 33.7% 31.3% 33.7% (2.4 PP) 32.7%Return on equity after tax1 24.7% 19.3% 5.4 PP 24.3% 25.9% 26.5% 24.7% 26.5% (1.8 PP) 25.3%Net interest margin1 4.96% 5.34% (0.39 PP) 5.10% 5.06% 4.96% 4.96% 4.96% 0.00 PP 5.11%Cost/income rat io 36.0% 41.4% (5.4 PP) 38.6% 39.4% 38.0% 36.0% 38.0% (2.0 PP) 39.4%Loan/deposit rat io 77.4% 85.4% (8.0 PP) 90.7% 85.2% 86.4% 77.4% 86.4% (9.0 PP) 85.4%Provisioning rat io1 0.61% 1.16% (0.55 PP) 0.69% 0.55% 0.19% 0.61% 0.19% 0.43 PP 0.67%NPE rat io 1.8% 1.5% 0.2 PP 1.7% 1.9% 1.9% 1.8% 1.9% (0.1 PP) 1.5%NPE coverage rat io 50.1% 55.1% (5.0 PP) 50.5% 51.9% 51.2% 50.1% 51.2% (1.1 PP) 55.1%Total assets 16,771 18,178 (7.7%) 16,502 16,434 15,058 16,771 15,058 11.4% 18,178 RWA 9,172 10,266 (10.7%) 10,164 9,804 9,048 9,172 9,048 1.4% 10,266 Equity 2,175 2,496 (12.8%) 2,350 2,193 2,027 2,175 2,027 7.3% 2,496 Loans to customers 9,916 11,344 (12.6%) 10,926 10,454 9,908 9,916 9,908 0.1% 11,344 - Hereof non-financial corporat ions %2 61.7% 59.1% 2.6 PP 60.0% 60.2% 60.8% 61.7% 60.8% 0.9 PP 59.1% - Hereof households %2 36.4% 37.9% (1.5 PP) 37.5% 37.4% 36.3% 36.4% 36.3% 0.0 PP 37.9% - Hereof FCY % 23.4% 18.1% 5.2 PP 19.9% 20.4% 22.3% 23.4% 22.3% 1.1 PP 18.1%Deposits from customers 13,049 13,696 (4.7%) 12,184 12,405 11,656 13,049 11,656 12.0% 13,696 Business out lets 153 154 (0.6%) 188 185 184 153 184 (16.8%) 154 Number of employees 8,906 8,819 1.0% 9,178 9,083 9,131 8,906 9,131 (2.5%) 8,819 Number of customers (in mn) 3.5 3.3 4.1% 3.3 3.2 3.2 3.5 3.2 9.3% 3.3

In EUR mn



Country Financials (EE) – Ukraine

14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019Net interest income 67 68 (1.6%) 65 61 57 67 57 18.2% 250 Net fee and commission income 22 29 (23.0%) 31 24 22 22 22 1.8% 106 Net trading income and fair value result 1 5 (89.1%) 4 3 2 1 2 (78.4%) 14 Other net operat ing income 1 5 (71.5%) 1 1 1 1 1 (2.9%) 8 Operating income 91 106 (14.3%) 100 89 82 91 82 10.7% 378General administrat ive expenses (42) (50) (16.4%) (44) (40) (38) (42) (38) 10.8% (173)Operating result 49 56 (12.5%) 56 49 44 49 44 10.6% 205

Other result (1) (1) (15.6%) (0) 1 1 (1) 1 – 0 Levies and special governmental measures 0 0 – 0 0 0 0 0 – 0 Impairment losses on financial assets (2) 7 – (3) 5 1 (2) 1 – 10 Profit/loss before tax 46 61 (25.6%) 53 55 46 46 46 (0.2%) 215Profit/loss after tax 38 50 (25.1%) 44 45 38 38 38 (0.3%) 177

Return on equity before tax1 37.3% 51.1% (13.8 PP) 54.9% 58.8% 45.7% 37.3% 45.7% (8.4 PP) 57.8%Return on equity after tax1 30.8% 41.9% (11.1 PP) 45.0% 48.3% 37.8% 30.8% 37.8% (7.0 PP) 47.5%Net interest margin1 9.75% 10.38% (0.64 PP) 10.81% 11.25% 11.04% 9.75% 11.04% (1.29 PP) 10.83%Cost/income rat io 46.3% 47.4% (1.1 PP) 44.1% 45.3% 46.2% 46.3% 46.2% 0.1 PP 45.8%Loan/deposit rat io 66.0% 72.8% (6.8 PP) 73.5% 78.8% 85.7% 66.0% 85.7% (19.6 PP) 72.8%Provisioning rat io1 0.56% (2.03%) 2.59 PP 1.15% (1.43%) (0.15%) 0.56% (0.15%) 0.71 PP (0.64%)NPE rat io 4.2% 5.2% (0.9 PP) 6.4% 6.6% 8.7% 4.2% 8.7% (4.4 PP) 5.2%NPE coverage rat io 61.5% 63.9% (2.4 PP) 66.2% 65.8% 69.7% 61.5% 69.7% (8.2 PP) 63.9%Total assets 3,080 3,139 (1.9%) 2,928 2,579 2,340 3,080 2,340 31.6% 3,139 RWA 2,722 3,039 (10.4%) 2,964 2,466 2,395 2,722 2,395 13.7% 3,039 Equity 449 523 (14.1%) 479 384 445 449 445 0.9% 523 Loans to customers 1,581 1,848 (14.4%) 1,706 1,590 1,516 1,581 1,516 4.3% 1,848 - Hereof non-financial corporat ions %2 82.0% 80.6% 1.4 PP 83.1% 83.8% 84.8% 82.0% 84.8% (2.8 PP) 80.6% - Hereof households %2 17.4% 16.4% 1.0 PP 16.3% 14.2% 13.6% 17.4% 13.6% 3.7 PP 16.4% - Hereof FCY % 28.1% 26.7% 1.4 PP 23.8% 23.4% 25.8% 28.1% 25.8% 2.3 PP 26.7%Deposits from customers 2,425 2,512 (3.5%) 2,359 2,024 1,787 2,425 1,787 35.7% 2,512 Business out lets 453 492 (7.9%) 493 499 499 453 499 (9.2%) 492 Number of employees 7,351 7,791 (5.6%) 7,795 7,810 7,895 7,351 7,895 (6.9%) 7,791 Number of customers (in mn) 2.5 2.5 (0.2%) 2.5 2.5 2.5 2.5 2.5 0.6% 2.5

In EUR mn


Group Corporates & Markets


14 May 2020

Q1/2020 Q4/2019 q-o-q Q3/20193 Q2/20193 Q1/20193 1-3/2020 1-3/20193 y-o-y 1-12/2019Net interest income 151 143 5.9% 160 149 146 151 146 3.3% 598 Net fee and commission income 104 118 (11.5%) 97 92 88 104 88 17.9% 394 Net t rading income and fair value result (13) 20 – 15 16 (16) (13) (16) (22.5%) 35 Other net operat ing income 27 45 (39.9%) 26 34 25 27 25 6.5% 130 Operat ing income 272 327 (16.8%) 299 305 244 272 244 11.6% 1,176General administrat ive expenses (170) (195) (12.7%) (162) (177) (166) (170) (166) 2.4% (700)Operating result 102 133 (22.9%) 137 128 78 102 78 31.4% 476

Other result (1) (32) (96.1%) (2) 6 (3) (1) (3) (54.7%) (31)Levies and special governmental measures (7) (5) 36.6% (5) (5) (6) (7) (6) 23.9% (21)Impairment losses on financial assets (25) (38) (34.8%) (5) (20) (1) (25) (1) >500.0% (64)Profit/loss before tax 69 57 20.7% 126 109 69 69 69 0.6% 361Profit/loss after tax 54 47 16.5% 96 85 55 54 55 (2.2%) 283

Return on equity before tax1 8.5% 7.8% 0.7 PP 16.6% 14.9% 10.0% 8.5% 10.0% (1.5 PP) 12.5%Return on equity after tax1 6.7% 6.4% 0.3 PP 12.6% 11.7% 8.1% 6.7% 8.1% (1.4 PP) 9.8%Net interest margin1 1.17% 1.10% 0.06 PP 1.24% 1.23% 1.33% 1.17% 1.33% (0.16 PP) 1.23%Cost/income rat io 62.5% 59.5% 3.0 PP 54.1% 58.0% 68.1% 62.5% 68.1% (5.6 PP) 59.5%Loan/deposit rat io 151.5% 147.6% 3.9 PP 163.6% 164.0% 145.8% 151.5% 145.8% 5.7 PP 147.6%Provisioning rat io1 0.32% 0.47% (0.15 PP) 0.09% 0.29% 0.01% 0.32% 0.01% 0.31 PP 0.22%NPE rat io 1.7% 1.7% 0.0 PP 1.9% 1.9% 2.3% 1.7% 2.3% (0.6 PP) 1.7%NPE coverage rat io 58.6% 55.9% 2.7 PP 55.4% 55.9% 53.3% 58.6% 53.3% 5.3 PP 55.9%Total assets 56,228 53,706 4.7% 55,974 53,454 49,391 56,228 49,391 13.8% 53,706 RWA 26,215 24,581 6.6% 24,267 23,037 22,480 26,215 22,480 16.6% 24,581 Equity 3,413 2,809 21.5% 3,049 3,029 2,819 3,413 2,819 21.1% 2,809 Loans to customers 31,766 29,720 6.9% 30,829 28,841 28,259 31,766 28,259 12.4% 29,720 - Hereof non-financial corporat ions %2 58.4% 56.6% 1.9 PP 56.6% 61.4% 60.3% 58.4% 60.3% (1.9 PP) 56.6% - Hereof households %2 16.5% 17.7% (1.2 PP) 16.9% 17.9% 18.0% 16.5% 18.0% (1.5 PP) 17.7% - Hereof FCY % 20.3% 23.3% (3.1 PP) 26.3% 22.5% 21.1% 20.3% 21.1% (0.8 PP) 23.3%Deposits from customers 29,054 27,601 5.3% 26,472 23,466 26,955 29,054 26,955 7.8% 27,601 Business out lets 22 23 (4.3%) 23 23 24 22 24 (8.3%) 23 Number of employees 2,995 2,908 3.0% 2,894 2,877 2,843 2,995 2,843 5.3% 2,908 Number of customers (in mn) 2.0 2.0 (0.7%) 2.0 2.0 2.0 2.0 2.0 (1.3%) 2.0

In EUR mn


Sustainable Ratings and Industry Awards

14 May 2020

“C+” level and prime status in sustainability rating by ISS ESG (June 2019)

Overall ESG score 7729th out of 379 (December 2019)

2019 leadership list: Best Austrian financial sector

company (5th consecutive year) Supplier engagement leaderboard

Included since 2015 in the FTSE4Good Index Series, which is designed to measure the performance of companies that have effectiveESG practices

Global Finance 2020 – Best Bank in Central and Eastern Europe Croatia Ukraine

The Banker – Bank of the Year 2019 in Central & Eastern Europe Bulgaria Bosnia and Herzegovina Ukraine

EMEA Finance 2020 Best Bank in CEE & CIS Best Bank in Austria, Belarus, Bosnia and

Herzegovina, Bulgaria, Croatia, Hungary, Kosovo, Romania, Serbia, Slovakia and Ukraine

Best foreign bank in Albania and Russia Best investment bank in Austria, Belarus,

Czech Republic and Romania Best private bank in Bulgaria, Slovakia,

Czech Republic and Hungary Best asset manager in Austria (RCM)

Raiffeisenlandesbank NÖ-Wien 22.6%Raiffeisen Landesbank Steiermark 10.0%Raiffeisenlandesbank Oberösterreich 9.5%Raiffeisen-Landesbank Tirol 3.7% Raiffeisenverband Salzburg 3.6% Raiffeisenlandesbank Kärnten 3.5%Raiffeisenlandesbank Burgenland 3.0%Raiffeisenlandesbank Vorarlberg 2.9%

TOTAL regional Raiffeisen banks 58.8%


Shareholder Information Overview

Moody’s Standard & Poor’s

Long term A3 A-

Outlook Stable Negative

Covered bonds Aa1

Short term P-2 A-2

Subordinated (Tier 2) Baa3 BBB

Additional Tier 1 Ba3(hyb) BB+

Junior Subordinated (Legacy T1) Ba3(hyb) BB+

Shareholder Structure1

Vienna Stock Exchange: RBI

Bloomberg: RBI AV

Reuters: RBIV.VI

General Information

Listed since 25 April 2005 on the Vienna Stock Exchange Prime Market

Indices: ATX, ATX Prime, ATX five, MSCI Standard Index Europe, EURO STOXX Banks

328,939,621 ordinary shares issued

ISIN: AT0000606306

Trading Symbols:

1) Based on shares issued (please note that displayed values are rounded)

Regional Raiffeisen banks~58,8%

RBI free float~41,2%

14 May 2020

Group Investor Relations

Raiffeisen Bank International AG

Am Stadtpark 91030 ViennaAustria

+43 1 71 707 2089

[email protected]

www.rbinternational.com


Contact and Financial Calendar

Financial CalendarContact Details

1) Quiet Period: period before the publication of the quarterly financial statements. During these periods we do not hold investor or analyst meetings* The postponement of the Annual General Meeting was also referenced in the ad hoc announcement on April 8 2020

28 July 2020 Start of Quiet Period1

11 August 2020 Semi-Annual Report, Conference Call 9 October 2020* Record Date Annual General Meeting20 October 2020* Annual General Meeting28 October 2020* Ex-Dividend Date29 October 2020* Record Date Dividends29 October 2020 Start of Quiet Period1

30 October 2020* Dividend Payment Date12 November 2020 Third Quarter Report, Conference Call

14 May 2020

raiffeisen bank international

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