Strategic Information Systems/ Technology

Information

The primary task of the manager of information systems/ technology is to design and manage the flow of information in an organization in ways that improve productivity and decision making.

Impact on Performance

• First- (beginning in the 1970’s with mainframe computers) it is used to automate existing back-office processes.

• Second- (beginning in the 1980’s) it is used to automate individual tasks.

OThird (beginning in the 1900’s) it is used to enhance key business functions.

OFourth- (beginning in 2000) it is used to develop competitive advantage.

Intranets- an information network within an organization that also has access to the external worldwide internet.

Extranets- an information network within an organization that is available to key suppliers and customers.

OWeb 2.0- refers to the use of wikis, blogs, RSS (Really Simple Syndication), social networks, podcasts, and mash-ups through company Web sites to forge tighter links with customers and suppliers and to engage employees more successfully.

Supply Chain Management

Is the forming of networks for sourcing raw materials, manufacturing products or creating services, storing and distributing the goods, and delivering them to customers and consumers.