quick reference guide field connect user app iphone … · quick reference guide field connect user...

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Quick Reference Guide Field Connect User App iPhone- Tier 1 www.gcore.com Version 1 If in need of assistance contact: [email protected] IN CASE OF EMERGENCY: SOS ALERT: To send an emergency alert to your emergency contacts, slide right to start SOS mode. Note that if you are in an area with no or poor mobile coverage, the App will continue to try and send an alert every 10 seconds. To terminate the SOS activation, swipe on the grey ‘slide to stop SOS bar’. MAN DOWN ALERT: You can use your phone to monitor your movements and trigger an alert to your emergency contacts if motionless for too long. To terminate a Man Down alert, press the Stop Man Down’ red button. GCORE exists to connect, protect and prepare the global community in either their professional or personal pursuits. NOTES: 1. Data usage - A typical Field Connect message is approximately 8Kbytes. The size of a message can vary a little depending on the type. As a rule of thumb, if you are in tracking mode, sending a position report every hour, for 8 hours a day, for 20 days a month, then you will consume approximately 1.2Mbytes from your data plan in that month. 2. Mobile network - If you are travelling somewhere without sufficient mobile phone coverage, GCORE offers discounted satellite devices for your use. Please contact GCORE with the details below should you wish to enquire. 1. Data Plan – In order for this App to work effectively, you will need to have a data plan enabled before you deploy. 2. Additional Features/Updates- To view additional features, please visit the GCORE Knowledge Base and choose Mobile Apps- http://gcore-help.globalalerting.com/articles.

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Page 1: Quick Reference Guide Field Connect User App iPhone … · Quick Reference Guide Field Connect User App ... enquire. 1. Data Plan ... to these report and be able to provide this

QuickReferenceGuide

FieldConnectUserAppiPhone- Tier1

www.gcore.com Version1

Ifinneedofassistancecontact:

[email protected]

INCASEOFEMERGENCY:

SOSALERT:

Tosendanemergencyalerttoyouremergencycontacts,sliderighttostartSOSmode.Notethatifyouareinanareawithnoorpoormobilecoverage,theAppwillcontinuetotryandsendanalertevery10seconds.

ToterminatetheSOSactivation,swipeonthegrey‘slidetostopSOSbar’.

MANDOWNALERT:

Youcanuseyourphonetomonitoryourmovementsandtriggeranalerttoyouremergencycontactsifmotionlessfortoolong.

ToterminateaManDownalert,pressthe‘StopManDown’redbutton. GCOREexiststoconnect,protect

andpreparetheglobalcommunityineithertheirprofessionalor

personalpursuits.

NOTES:

1. Datausage- AtypicalFieldConnectmessageisapproximately8Kbytes.Thesizeofamessagecanvaryalittledependingonthetype.Asaruleofthumb,ifyouareintrackingmode,sendingapositionreporteveryhour,for8hoursaday,for20daysamonth,thenyouwillconsumeapproximately1.2Mbytesfromyourdataplaninthatmonth.

2. Mobilenetwork- Ifyouaretravellingsomewherewithoutsufficientmobilephonecoverage,GCOREoffersdiscountedsatellitedevicesforyouruse.PleasecontactGCOREwiththedetailsbelowshouldyouwishtoenquire.

1. DataPlan– InorderforthisApptoworkeffectively,youwillneedtohaveadataplanenabledbeforeyoudeploy.

2. AdditionalFeatures/Updates- Toviewadditionalfeatures,pleasevisittheGCOREKnowledgeBaseandchooseMobileApps-http://gcore-help.globalalerting.com/articles.

Page 2: Quick Reference Guide Field Connect User App iPhone … · Quick Reference Guide Field Connect User App ... enquire. 1. Data Plan ... to these report and be able to provide this

GETTINGSTARTED:

WHILSTABROAD:

CHECK-IN:

WhentheCheck-Inbuttonisselected,yourphonewillsendapositionreporttotheFieldConnectserver.GCOREwillhaveaccesstothesereportandbeabletoprovidethisinformationtoyouremergencycontactifrequired.

WHILSTABROAD(CON’T):

1. CheckyourphoneoremailforamessagefromGCORE.

2. ProvidetherequesteddetailstoGCORE.3. YouwillreceiveanemailorSMSwiththelink

todownloadtheApp.4. DownloadtheApp:

TodownloadtheAppleApp,pleasegoto:https://itunes.apple.com/us/app/gcore-field-connect/id1079471758

5. IntheemailorSMSfromGCORE,youwillhavereceivedacodetoaccesstheApp.EnterthecodeoncetheApphasbeendownloadedtogetaccess.

6. OnceyouhaveactivatedyourApp,pleasemakesureyouturnon‘LocationServices’sothatGCOREcanlocateyouintheeventofanemergency.

TRACKING:

Trackingmodesendsanautomaticpositionreport(basedonasetofcriteriaselected)totheFieldConnectserver.GCOREwillhaveaccesstothesereportandbeabletoprovidethisinformationtoyouremergencycontactifrequired.

MAP:

TheMapregistersyourrecentmovements.Youcanuseittocheckorremembertherouteyoutooktoalocation.Themapcanbeusedinroadorsatellitemode,oracombinationofboth,calledHybrid.

LOG:

TheLogfunctionprovidesareportofalltheactionsyouhavetakenwithyourApp.

Thank-youforchoosingGCORE’sFieldConnectApp.Pleasereviewthisguidebeforedepartingandkeepitwithyouonyourtravelsasaquickreference.

MESSAGING:

Messagingallowsyouremergencycontacts(viaGCORE)orGCOREtoinitiateamessagetoyouviathedatanetwork.Onceamessageisreceived,youwillbeabletorespondasyouwouldinSMSformat.

TRAVELADVICEANDALERTS:

Youcanfindadviceandalertsinthe‘More’tab.ThesefeaturesprovideinformationsuchasEntryRequirements,Locallawsandcustoms,Safetyandsecurityineachcountry,aswellasanycurrentalerts.

7. GotoMoreandthenSettingstosetyourpreferences.

MONITORME:

Monitoringmodeprovidesyouwithpeaceofmindincircumstanceswhereyoumightfeelunsafe.Ifyoufailto”check-in”atthedesignatedtime,analertwillberaisedtoyourdelegatedemergencycontacts.