public private collaboration – a cure for public service inefficiency? dr maria kerslake &...

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Public Private Public Private Collaboration – A cure Collaboration – A cure for public service for public service inefficiency? inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26 September 2013 Apia, Samoa

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Page 1: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Public Private Collaboration – A Public Private Collaboration – A cure for public service cure for public service

inefficiency?inefficiency?Dr Maria Kerslake & Ianesi Faasisila-Enosa

(Samoa Public Service Commission)

26 September 2013Apia, Samoa

Page 2: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Presentation OutlinePresentation Outline

• What is ‘Public Private Collaboration?’

• Samoa’s Experience

• Lessons Learnt & Way Forward

Page 3: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

What is Public Private Collaboration?What is Public Private Collaboration?

National Development

National Development=

“The whole can be vastly greater than the sum of parts”

Page 4: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

What is Public Private Collaboration?What is Public Private Collaboration?

Page 5: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Samoa’s Experience - PPCSamoa’s Experience - PPC

Page 6: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

(a) Across organizations within a country

Collaboration across agenciesCollaboration across agencies

Page 7: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Collaboration - industry / sectorCollaboration - industry / sector

(b) Within an industry or sector

Page 8: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Collaboration – multiple Collaboration – multiple stakeholder on a global basis stakeholder on a global basis

(c) Across multiple stakeholders on a global basis

Page 9: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Inefficiency of Service DeliveryInefficiency of Service Delivery

Community

Health, Water, Electricity, etc…Health, Water, Electricity, etc…

Government Services

Page 10: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Case Study – Building LicensesCase Study – Building Licenses

Page 11: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Case Study – Land registrationCase Study – Land registration

Page 12: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Key Challenges – Why services Key Challenges – Why services ineffective?ineffective?

• Effective leadership;

• Public service delivery – focus on community impact;

• Attitude / behaviour / mindset in service delivery – right values and conduct

Page 13: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Way Forward: PPC FrameworkWay Forward: PPC Framework

Government / Private Sector

Ministries/Agencies

Private Sector Entities Chamber of CommerceNGOs & CBO

Industry AssociationsCommunities/Citizens

Page 14: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

CollaborativeMind set &Behaviour

Impact focussed

Solid andeffectiveleadership

Public – Public – Private Private

CollaborationCollaboration

Way Forward . . . . . .Way Forward . . . . . .

Page 15: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

ConcludeConclude• “O le tele o sulu e maua ai figota –

the more torches used, the more shellfish found”

Page 16: Public Private Collaboration – A cure for public service inefficiency? Dr Maria Kerslake & Ianesi Faasisila-Enosa (Samoa Public Service Commission) 26

Fa’afetai lavaFa’afetai lava

Questions & FeedbackQuestions & Feedback